The team:

The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support.

What your day will look like:

Technical Support:

• Use software tools to diagnose and solve complex issues and service outages
• Conceptualize and articulate ideas clearly and concisely
• Resolve problems in compliance with established processes
• Ensure timely escalation of critical customer related issues through proper channels
• Ensure timely resolution of customer issues
• Collaborate with other Technical Support specialists and R&D engineers
• Develop and maintain a strong relationship with new and existing customers
• Develop and maintain an extensive working knowledge of Genetec's solutions
• Contribute to the evolution of our software and Support processes
• Participate in the elaboration of technical documentation and knowledge base article
• Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool

Field Support:

• Perform installation, audit, assessment, maintenance, and technical support of Genetec systems on customer premises
• Provide on-site and off-site professional services to Genetec customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between Genetec and its customers
• Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer
• Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests

About you:

• Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent
• 3-5 years working experience in a related role
• Strong analytical and troubleshooting skills in both hardware and software
• Flexible, with a “can do” attitude, able to multitask, with an ability to manage priorities
• Experience in customer service, technical support, and project management
• Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software
• Strong team player while possessing the autonomy to manage his own workload
• Experience in physical Security environment
• CCNA qualification
• Fluent and proficient in verbal and written communication in English
• Any other languages will be considered a strong asset
• Must possess a valid driver’s license and passport
• Capacity to travel up to 35% for field engineering assignments

Technical Requirements:

• Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
• Excellent knowledge of networking principles and IP protocols
• Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)
• Experience working with a video security system over IP – CCTV system or Access control.
• Experience working with SQL databases
• Clear understanding of TCP, IP and UDP protocol stack
• Understanding of network storage (SAN, NAS, iSCSI) principles and best practices
• Understanding of server virtualization concepts

Great if you have:

• Programming experience with C#, Visual Basic, VBScript, PowerShell, or similar technologies
• Microsoft SQL Service administration experience
• MCSE, SQL Server, VMware, or similar technical professional certifications
• Deployment and troubleshooting of security systems such as:
• CCTV (IP cameras and encoders, video matrices, DVRs, etc.)
• Access control systems (administration of software, reader, controller, wiring, etc.)
• License plate recognition system and concepts

Let's talk perks!

• Attractive compensation package
• Work-life balance with a flexible working schedule

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

About Us 

Refract Technologies is a family of 80+ members and growing. We are engineers, game producers, artists and entrepreneurs, all with deep passion and experience in the gaming and technology industries. We’re here as veterans from the likes of Electronic Arts, Ubisoft, Unity, IGG, Gumi, XII Braves, Creative Technologies & more.  

Our vision is to extend human experience beyond reality through innovations in technology and entertainment. We are game changers.  

The Role 

As a Software Engineer (Unity) at Refract Technologies, you'll have a direct hand in shaping our groundbreaking virtual sports products. Your role will see you devising solutions to complex programming challenges, tapping on your knowledge of the Unity engine. 

You’ll be joining a collaborative team – working hand-in-hand with our product and quality assurance teams throughout the entire development lifecycle of each product. 

If you’re excited about pushing the boundaries of what technology can do, and know Unity like the back of your hand – we'd love to speak with you! 

What You’ll Be Doing 

• Develop core features, services and systems for our products utilising Unity, and integrating with internal and external shared services.
• Work on technical designs and architectural solutions for software and hardware components, ensuring scalability and performance.
• Maintain close collaboration and communication with the Product Team to ensure development is aligned with overall feature and product goals. 
• Contribute to the building of real-time networking, and multiplayer functionalities for our game products. 
• Work with the Quality Assurance Team to write unit tests, conduct integration testing and validate software and hardware functionality.
• Participate in code reviews to ensure code quality, consistency, and adherence to coding standards.
• Provide perspective in design discussions to highlight opportunities and potential issues from the programming vantage point. 
• Maintain proper documentation at every interval of the project (APIs, algorithms and design decisions) ensuring continuity and clear propagation of information. 
• Use version control systems to manage source code.
• Mentor junior engineers and provide design guidance on new features. 
• Self-manage programming tasks and coordinate with the production team. 
• Assess new market trends, features, technologies, and emerging techniques to stay competitive. 

Skills and Experience Required 

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience). 
• Understanding of all game development disciplines and their inputs into the content pipeline. 
• End-to-end involvement in the game development lifecycle - from conceptualisation to shipping. 
• Extensive knowledge of Unity and C#. 
• Experience leading a development team. 
• Exposure to an AGILE environment. 
• Be a self-motivated team player with a positive attitude and strong work ethic. 
• Ability to self-manage when given prioritized goals and objectives. 
• Seek out opportunities to improve technically and professionally. 

Significant Add-Ons 

• A burning passion for gaming,, sports and/or software development.
• An interest in technologies like VR/AR/MR.

While a rough salary range has been indicated, this will be variable based on the candidate proficiency and experience.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for Software Engineer

Internal Code: HC026

What will you do?

• Build prototypes to demonstrate technology opportunities.
• Design system architectures
• Write production quality code.
• Manage deployments to cloud and (occasionally) on-premises infrastructure.
• Learn and share knowledge in a multi-disciplinary team.

What are we looking for?

• Minimum 2 years of experience with modern web applications using JavaScript, Python, Ruby) and a compiled language (statically typed like Golang, Rust)
• Experience with modern web applications in JavaScript (ES 5/6)
• Experience in creation/maintenance of APIs using Node.js and/or front-end development with React.js is highly advantageous.
• Experience with DevSecOps
• Experience in automated testing using JavaScript testing frameworks/libraries such as Karma, Mocha, Chai and Sinon is advantageous.
• Experience with database management/usage (both relational and non-relational) and handling of data in different environments is advantageous.
• Experience in feature testing using a Selenium-based framework; tooling processes for modern web applications using Webpack and Gulp is a nice bonus.
• Experience in using Docker containers, development of CI/CD pipelines, and deployment using cloud services such as AWS/PasSes/your own private servers is a nice bonus.
• Experience in the software development lifecycle in an Agile context or Scrum is a plus point.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

As a Business Development Manager for an airport transport and limousine company, your scope of work would include the following responsibilities:

1. Market Research: Conduct market research to identify potential clients, competitors, and market trends in the airport transport and limousine industry. Analyze data and make recommendations for business growth opportunities.

2. Business Planning: Develop and implement strategic business plans to expand the company's market presence and increase revenue. Set achievable goals and objectives for the business development team.

3. Lead Generation: Identify and establish new business relationships with airlines, hotels, travel agencies, corporate clients, event planners, and other potential partners. Generate leads through networking, cold calling, and attending industry events.

4. Sales and Negotiation: Present the company's services to potential clients and negotiate contracts and pricing agreements. Develop and maintain strong relationships with key clients to ensure repeat business and customer satisfaction.

5. Marketing and Promotion: Collaborate with the marketing team to create effective promotional campaigns and marketing materials. Utilize various marketing channels, including digital marketing, social media, and advertising, to increase brand visibility and attract new customers.

6. Client Relationship Management: Provide exceptional customer service and ensure client satisfaction throughout the entire customer journey. Address any customer concerns or issues promptly and effectively.

7. Competitive Analysis: Monitor and analyze the activities of competitors within the airport transport and limousine industry. Stay updated on industry trends, pricing strategies, and new services to maintain a competitive edge.

8. Training and Development: Continuously enhance your knowledge of the industry and keep up-to-date with new industry regulations and requirements. Train and mentor junior team members, provide guidance, and support their professional growth.

9. Reporting and Analytics: Prepare regular reports on sales performance, market trends, and business development activities. Analyze data to identify areas for improvement and make data-driven decisions.

10. Collaboration: Collaborate with cross-functional teams such as operations, finance, and customer service to ensure smooth operations and seamless delivery of services.

It is important to note that as a fresh graduate, you will have the opportunity to learn and gain practical experience in the airport transport and limousine industry. This role requires a willingness to learn and adapt to the dynamic nature of the business. The standard workweek for this position is typically five days.

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

Responsibilities:

• Play a key role in the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development process.
• Work closely with various teams, including mechatronics, electrical, and software engineers, to seamlessly incorporate new robot platforms or enhance existing ones within KABAM's Smart+ app, ensuring optimal performance and reliability.
• Integrate embedded systems into robotic platforms by utilizing protocols like serial, CAN bus or Modbus for seamless communication between embedded ATmega microcontrollers, sensors/actuators and the main robotic system.
• Provide expert support for remote robot deployments at customer sites worldwide.
• Maintain documentation of the design, development, and deployment processes for future reference and knowledge sharing within the team. Capture insights gained from projects in docs and present them in regular team sessions.

Requirements:

• Education – Bachelors in Computer Science/Electrical Engineering/Mechanical Engineering with a focus in robotics, mechatronics, or related fields
• Experience – Bachelors (Preferred 1 or more years of experience/ fresh grads are welcome)
• Industry – Previous Experience/Internship in a robotics company required.
• Language – English (required)
• Computing – C++/Python, Linux, git, ROS
• Coordinating the Work and Activities of Others — No
• Guiding, Directing, and Motivating — No
• Making Decisions and Solving Problems — Yes

Technical qualifications (REQUIRED):

• Track record of building ROS software on real robots
• Experience developing robot applications with C++/Python programming languages
• Good knowledge of microcontrollers with track records such as Arduino or Raspberry Pi projects.
• Familiar with the Linux platform, its configuration, and command-line operations
• Understanding of robotics principles, including kinematics, perception, and control
• Track record collaborating on software projects (Git)

Job Description :

• Lead the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development process
• Lead projects from concept to deployment, defining scopes, milestones, and deliverables. Provide expert guidance to the commercial team and our customers
• Mentor and review the work of junior team members and peers, offering valuable feedback to enhance overall product quality
• Provide expert support for remote robot deployments at customer sites worldwide
• Maintain documentation of the design, development, and deployment processes for future reference and knowledge sharing within the team. Capture insights gained from projects in docs and present them in regular team sessions
• Stay up-to-date with the latest advancements in robotics, conduct continuous R&D, exploring new methodologies and technologies to enhance the capabilities and performance of autonomous mobile robots. Implement findings to improve existing systems and processes, ensuring KABAM remains at the forefront of technological innovation in the field of robotics

Requirements :

• Education – Bachelors or Masters in Computer Science/Electrical Engineering/Mechanical Engineering with a focus in robotics, mechatronics, or related fields
• Experience – Bachelors (with at least 5 years relevant experience) or Masters (with at
  least 2 years relevant work experience)
• Industry – Previous experience in a robotics company preferred
• Supervisory – Personnel management is nice to have. Project management/technical
  lead experience is preferred
• Language – English (required), Mandarin (desirable)
• Computing – C++/Python, Linux, git, ROS
• Coordinating the Work and Activities of Others — Yes
• Guiding, Directing, and Motivating — Yes
• Making Decisions and Solving Problems — Yes
• Proficient in ROS: track record of building ROS software on real robots
• Proficient in shipping production code with C++ AND Python programming languages
• Proven experience working with robotic platforms, robotics hardware (sensors, actuators), designing APIs (REST or Protobuf)
• Good knowledge of LAN/WAN networks and communication protocols such as Ethernet, Ethercat, CAN, Modbus, RS232, HTTP, MQTT, DDS, RS232, I2c
• Good knowledge of microcontrollers with track records such as Arduino projects
• Solid understanding of robotics principles, including kinematics, dynamics, perception, and control
• Familiarity with robotic hardware components, such as manipulators, sensors, and actuators
• Familiar with the Linux platform, its configuration, and command-line operations
• Track record collaborating on software projects (Git)

As a Non-Volatile Memory QRA (NVMQRA) Managed NAND (mNAND) Qual EFA Engineer at Micron Technology, Inc., you will you will be responsible for supporting electrical failure analysis from quality and reliability trials of Micron Managed NAND products during product qualification. You will analyze the units that did not pass the required quality and reliability trials. You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. Yo

• Perform Failure Analysis (FA) of rejects from Quality and Reliability Trials
• Perform initial FA, including debug data capture and analysis
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Perform detailed fault isolation once failure has been confirmed
• Collaborate with cross-functional resources and support groups to identify root cause and corrective action
• Summarize findings and submit for Component / Firmware / Module FA
• Provide FA Diagnostic Reports to Internal Customers
• Summarize analysis at electrical and physical level at consolidated database like JIRA

Manage Communication of FA Results to Internal Teams

• Provide additional information to enable identification of root cause/corrective action
• Record FA results and usage statistics in internal tracking system
• Create and distribute FA status reports
• Maintain Knowledge of Product Drive Capabilities and Characteristics
• Stay current on latest process technology
• Reference datasheet specifications for each device

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes

Requirements:

• Fresh graduates are also welcome to apply
• Minimum Diploma in Engineering or other related fields
• Required: Experience in AGV and Ubuntu
• Experience with troubleshooting and debugging hardware, electronics, and software
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools
• Able to perform simple network configuration

1. Responsible for collecting, receiving, technical support and quality improvement of product problems;
2. Responsible for statistical analysis of product after-sales data, identification of batch risks and improvement of parts that need to be optimized;
3. Responsible for Initial Quality Survey (IQS) data analysis;
4. Responsible for organizing overseas after-sales problem research.

Requirement：

1. Strong communication and ability to work within cross-functional teams, including internal and external partners.

2. Fluent in Mandarin and English.

3. Strong knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE) principles.

4. Capable of adapting to changing priorities and responsibilities flexibly to support business needs.

5.Minimum Bachelor's degree in Materials Science, Engineering, Electrical Engineering,

Duties and responsibilities

• Provide prompt, courteous, and effective customer support via various communication channels (phone, email, chat) to assist customers with product inquiries, technical issues, and general questions
• Demonstrate a keen ability to grasp technical concepts quickly and efficiently. Stay updated on product knowledge and troubleshoot technical problems to offer accurate solutions to customers
• Identify, troubleshoot, and resolve customer issues in a timely and efficient manner. Collaborate with other teams to ensure comprehensive problem resolution for customers
• Strive to exceed customer expectations by delivering exceptional service. Ensure customers are satisfied with the resolution provided and maintain a high level of customer satisfaction ratings
• Maintain detailed and accurate data/records of customer interactions, issues, and resolutions. Contribute to the creation and improvement of support documentation and knowledge base articles
• Collaborate with internal teams, including technical support, product development, and sales, to provide a seamless customer experience and contribute valuable insights from customer interactions
• Adapt to a rotating schedule, which may include evening, weekend, and public holiday shifts.

Qualifications, Skills, Experience

• Minimum Diploma in Engineering or other related fields
• Ideal candidate should have 2-3 years of customer service or technical support experience
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Being able to understand and empathize with customers' concerns or problems is crucial
• Ability to analyze situations, identify problems, and provide effective solutions
• Effective time management skills are necessary to handle multiple customer inquiries efficiently and meet response time targets.

Plus Qualifications

• Experience/exposure with AGVs, AMRs, and robotic systems
• Basic understanding of containers and Docker
• Familiarity with Linux platform, its configuration and Unix shell scripting

• Manage and coordinate projects undertaken by the company including QS work, project budgets, vos, drawings, meetings,site walks, site installations, material transportations, technical support, labour, inspections and completion of the projects.
• Ensure smooth operation of project flow from start to end.
• Manage project payment claim.
• follow up on project and work schedule.
• Maintain /update project records.
• Assit the project team with site safety documentation and coordination.
• Assist the project team with documenting job.

JOB SCOPE

He/she also carries out general repairs and maintenance of machinery and equipment by diagnosing and troubleshooting special service problems following all building codes, blueprints, instructions, and manuals.

The air conditioning technician’ role also involves estimating material and labor cost and determining plan and requirements for installing, fabricating, and start-up; testing, and servicing HVAC equipment.

He/she is also responsible for training and assisting less experienced co-workers, and carrying out other duties that may be assigned.

The technician’s work description may also entail driving organization or personal vehicle to various work locations.

It also involves being on-call after work hours to take on further assignments should there be emergency.

Air conditioning technicians work independently under the supervision of the facilities supervisor applying power tools, hand tools, and different testing, and precision-measuring instruments.

They are expected to complete work orders as assigned and scheduled according to established industry and company standard practices and procedures, and to prepare reports on their work activities to management.

Assignments given to air conditioning technicians may be in the form of diagrams, sketches, written instructions, or work orders; the technician may have to locate the defective parts of the equipment or find out the cause of the problem to be able to fix it effectively

• Possess high school/vocational school diploma or G.E.D or technical training in Mechanical or electrical or HVAC systems With min morethan 5 years experience
• Working experience maintaining and repairing heating ventilation and air conditioning (HVAC) systems and other related systems such as electrical systems, DX units, heat pumps, and chillers
• Possess certification in refrigerant transition and recovery
• Possess county air conditioning mechanic license or its equivalent
• Possess valid driver’s license
• Ability to perform physical activities such as climbing, bending, balancing, stooping, kneeling, squatting, crawling, reaching, crouching, push/pull objects, etc.

Our SIEM & Automation team works closely with other security analysts to deliver security content to monitor security threats, and automate the escalation / response for our customers. You will play a part in the team to research, design, architect and implement security use case and automation playbooks.

If you are someone with a strong passion in security technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

Job Summary:

• Mall/ Office Tower
• Salary Range: Up $3,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day, Retail hours

Job Responsibilities:

• Manning of the office tower reception counters and retail mall information counters – including basic operations of systems e.g. office turnstile, BI CRM
• To assist and support shoppers’ needs and requests at the customer service counter
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log
• Resolve receipt dispute issues by liaising with merchant and shoppers
• Respond to Live Chat and online enquiries, including feedback related to general enquiries.
• Respond to in-bound casual leasing enquiries for atrium space through online platforms (KPI: Enquiry response time & responsiveness)
• Follow up on leasing leads for pushcart and vending machines:
• Secure booking of pushcarts and vending machines, subject to approval of merchandise category by Revenue team (KPI: Closing rate)
• Site walk and inspection of vendor operations

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

Our Infrastructure team works closely with other security consultants to deliver security projects solving challenges and improving security posture for our customers. You will play a part in the team to research, design, architect and implement secure architectures in both Cloud and Onprem Infrastructures to meet performance, reliability, availability and scalability standards. The team adopts DevOps practices using IAC with CI/CD pipelines to improve the agility, consistency and governance of project implementations.

If you are someone with a strong passion in cloud technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's cloud & onprem network and infrastructure.
• Maintain understanding of the architecture and work with security team to deliver the required applications and integrations.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Develop and maintain code to automate infrastructure for build and maintenance, managing network connectivity, security rules, compliances, cloud images etc meeting security and auditable standards.
• Managing of virtual network appliances and patch management infrastructure for Linux and Windows.
• Support vulnerability assessments by reviewing and providing remediation to the security hardening of the resources.
• Support resource management in the environment helping in cost optimization.
• Involvement in improving and evolving workflow, processes and best practices to increase system maintenance efficiency and security standards.
• Sharing of knowledge through technical documentation, knowledge based articles and sharing sessions with fellow peers in the team.
• Collaborate with relevant parties and provide consultation as a Subject Matter Expert (SME) to deliver final project outcome.

Requirements

• At least 3 years of experience in AWS, Azure and/or GCP, implementing, administrating and managing cloud network and resources (e.g. virtual load balancers, scaling groups, databases, native resource monitoring, backup and recovery, lambda, functions, pub/sub etc)
• At least 2 years of experience in Windows and RedHat Enterprise Linux configuration and troubleshooting
• Working experience in network firewalls and web proxies
• Working experience in powershell, bash and/or python scripting
• Working experience in DevOps/DevSecOps, CI/CD, Ansible, Terraform, Packer or equivalent would be an advantage
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate, Google Cloud Associate Cloud Engineer, equivalent or more.
• Professional certificates in Cisco Networking, VMWare, RedHat, MCSE, or equivalent will be an added advantage
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS or ISC2 would be an advantage

• To lead a group of Production Technicians in the safe and smooth running of the production.
• To assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost-efficiency.
• To troubleshoot plant/equipment/quality issues and recommend counter-measures.
• To monitor and ensure plant equipment integrity and reliability.
• To assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• To train and develop team members.

• Applicants should possess a Degree in Chemical Engineering or its equivalent
• Applicants should have knowledge of process control and troubleshooting, and hands-on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, ability to take the pressure, and able to communicate well with other

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,300 with AWS + Bonus
• Chemical Manufacturing Plant, Jurong Island
• Transport Provided at the designated area
• 12 Hours shift role (8am - 8pm/ 8pm - 8am)

Job Description

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

[What the role is]

The One-Stop Information & Service Centre (OSISC) serves the hawkers in stall tenancy matters, manages the outsourced service centres and kiosks, as well as leverages service technology and supports customer digital adoption.

[What you will be working on]

As a Senior Customer Care Consultant under the OSISC, you will be responsible to carry out the full spectrum of customer service duties. You will get to meet people from all walks of life and be part of a dynamic team in handling walk-in customers and feedback from customers at the Centre. You will also support the digitalisation efforts of the Centre, and be involved in service-related projects.

[What we are looking for]

• Pleasant disposition and positive attitude.
• Experience in frontline Customer Service will be an added advantage.
• Service-Oriented.
• Team player with good interpersonal and communication skills.
• Possess initiative and ability to work under pressure.
• Proficient with Microsoft Office.
• Able to work in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Senior-Customer-Care-Consultant--One-Stop-Information---Service-Centre-_JR-10000022099

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a Systems Engineer, Manufacturing, you will play a pivotal role in propelling WS Audiology into the digital age. Your primary responsibilities will revolve around driving digitalization and automation projects, with a focus on enhancing efficiency, boosting productivity, and ensuring compliance in our operations. If you're passionate about leveraging technology to transform manufacturing processes, this role is an exciting opportunity to make a significant impact.

What you will do

• End to end Digitalization & Automation project management from conceptualization and requirements to implementation, validation and sustaining
• Work with both internal and external stakeholders to drive action and progress in pivot towards Industry 4.0
• Identify opportunities in manufacturing processes, execute improvement projects, ensure successful integration, improve existing data architecture and derive impactful insights using data analysis techniques
• Develop robust software architecture to build manufacturing SCADA capabilities
• Ensure compliance to Quality standards in all work, including Trials, Validation and Documentation.

Requirement

• Bachelor's degree in engineering (Electrical / Electronics / Software / Industrial / Mechatronic / Data Science)
• 1 - 2 years of working experience in electronics manufacturing industry preferred
• Experience in software applications development, IT networking, Pub / Sub messaging architecture is preferred
• Coding competency required, e.g. Python, Matlab, C#, SQL, R, JavaScript etc
• MS Office knowledge required (PowerPoint, Excel, Word, Outlook)
• Familiarity with MES. SCADA systems and Manufacturing Equipment Integration will be advantageous
• Web development & Communication protocol knowledge will be a bonus.

Candidate with relevant education background with no relevant work experience are also welcomed to apply as an entry level engineer.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Our SIEM & Automation team works closely with other security analysts to deliver security content to monitor security threats, and automate the escalation / response for our customers. You will play a part in the team to research, design, architect and implement security use case and automation playbooks.

If you are someone with a strong passion in security technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

(Only Singaporean need to apply)

The following are mandatory requirements:

• Must be subject matter expert on databases.
• Must be able to work independently with minimal supervision.
• Must possess great collaboration skills.
• Must have proven database knowledge on Oracle databases.
• Experience with database replication tools and technology will have an added advantage.
• Preferable with government sector experience.

Scope of Work

• Manage the database technologies, such as RDBMS and NoSQL databases.
• Perform database security activities, not limiting to regular database security reviews, implementing database security policies, setup database logging, and regular database patching.
• Identify and mitigate audit risks on database implementation.
• Ensure proper database governance policies in every database deployment.
• Collaborate with various teams on continuous integration and delivery (CI/CD) to ensure database releases are always in good standards with proper governance.
• Maintain database documentations.
• Conduct database knowledge transfer.

Good-to-have skills

• Able to automate database pipelines for database deployment.
• Perform Proof-of-Concepts on new database technologies.
• Perform database performance tuning tasks.

Qualifications and skills

• Degree in Computer Science or an equivalent degree.
• Minimum 5 years of relevant experience in database management.
• Basic knowledge on continuous integration and delivery (CI/CD).
• Demonstrates a strong understanding of RDBMS databases such as MSSQL and Oracle databases.
• Experience in working with DevOps and AGILE methodologies.
• Excellent team player with good communications skills.
• Strong analytical and logical skills.