Location: West

Have AWS & Bonus

Mon to Fri 8.30am to 5.30pm

Good career advancement

Job Description

• Identifying vulnerabilities in our network, server, workstation and so on.
• Implement a comprehensive plan to secure our IT environment.
• Monitoring network usage to ensure compliance with security policies.
• Keeping up to date with developments in IT security standards and threats.
• Collaborating with HQ and our subsidiaries IT team to improve security.
• Documenting any security breaches and assessing their damage.
• Educating colleagues about security software and best practices for information security.

Requirements

• Diploma, Bachelor Degree, Professional Degree in Computer Science/Information
• Technology or other relevant disciplines
• 1-3years relevant experience.
• Basic knowledge of IT skills and good problem solving skills to handle simple troubleshooting

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Responsibilities

• To plan, lead, execute and review work activities and projects (on-site)
• Co-ordinate and provide consultancy for environmental sustainable development projects.
• Preparation of design and technical specifications for tenders.
• Involved in energy audit, Green Mark assessment and LEED Certification
• Collaborate with your peers and ensure all assigned projects and contractual obligation are met within timely completion schedule and ensure delivery of quality service for clients.
• Prepare tender documents for the bidding of environmental sustainable development projects
• Any ad-hoc tasks assigned by superior

Job Requirements

• Bachelor Degree in Mechanical Engineering, Electrical Engineering or Sustainable Building Design
• At least 7-8 years of relevant work experience
• Ability to perform building energy saving calculations and sustainable simulation
• Possess good interpersonal skills
• Hands-on individual who is positive, proactive and driven
• Team player with good communication skills
• Meticulous and able to organise work effectively

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

· Plan, execute, monitor and control works program and activities for

projects.

· Manage the project site by overseeing the day to day running of all

matters related to the construction of the project and leading the project site team in day-today operation.

· Monitoring of project budget

· Attend progress meeting and liaise with consultants, main contractors.

Clients and relevant authorities.

· Attend regular site meetings.

· Supervise and monitor the site labour force and the work of subcontractors.

· Resolve any or other site related technical problems encountered.

· Report to management on the project progress.

· Perform site coordination with operation/site managers/supervisors.

· Review and approve Risk Assessment for project.

· Co-ordinate safety meeting.

· Identify work risks together with operation manager, site manager and

site personnel.

· Oversee quality control and safety and health matters on the site.

· Planning, implementing and monitoring the work schedule with the

required workforce according to the master and detailed work

programmes.

· Assist in tendering, feasibility study etc.

· Participate in ISO and Biz programmes of the Company.

· Any other duties as assigned by the Management from time to time.

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)
• Manage daily BAU operation of database and middleware (DB&MW) related services.
• Provide Level 2/3 support for DB&MW service-related queries.
• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.
• Monitor and plan the capacity to meet the demands of the application workload.
• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.
• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.
• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.
• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.
• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.
• Perform incident escalation in accordance with escalation procedures.
• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.
• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.
• Lead and drive data services initiatives and manage project deliverables.
• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.
• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields
• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG).
• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc).
• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment.
• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu.
• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc.
• Familiar with high-availability technologies and solutions
• Proven track record of troubleshooting and resolving complex technical issues.
• Experience in system, database and application performance tuning.
• Experience in capacity planning, availability management and business continuity management

Skills & Competencies

• Project management skills.
• Outsourcing vendor management skills.
• Documentation skills and ability to create clear and comprehensive SOPs.
• Collaboration and communication skills, with the ability to work effectively in cross-functional teams.

The following certifications while not necessary, will be an added advantage:

• Data, Analytics, AI&ML Literacy
• Cloud Literacy and Administration
• Database Certified Professional
• Red Hat Certified System
• ITIL Foundation Level

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

Singapore American School (SAS) is an independent, non-profit, co-educational day school offering an American-based curriculum for preschool through grade 12 with more than 4,000 students from more than 50 nations and over 700 faculty and staff on one campus. Our core technology platforms consist of Apple endpoint devices and Google Workspace for Education among a wide variety of classroom technology and applications to support academic and operational needs.

At SAS, High School supports a BYOD program while Middle School has a 1:1 Macbook program. The Elementary School, grades 1 through 5 has a 1:1 iPad program.

Roles and Responsibilities:

The IT Support Engineer (ITSE) is responsible for providing technical support to students, teachers and staff and answering general inquiries for all endpoint hardware, software and audio visual technologies. Specific responsibilities warrant proficiency in using current technology tools and digital platforms to create, communicate, collaborate and organize.

• Provide tier 1 troubleshooting and support, guiding users with steps over the phone, through remote support tools or in person.
• Tier 2 responsibility to support at least one of the assigned technology systems, as directed by the supervisor
• Provide AV/IT equipment setup and ongoing support for school events
• Installing, un-installing, configuring and troubleshooting software on students’, teachers' and staffs' SAS IT devices
• Maintain and support endpoint information technology solutions including audio visuals in a learning space or an office environment.
• Understand and assist in management of digital signage solution on campus
• Face to face and remote support for educators, students and parents.
• Guiding students, teachers and staff on IT software/system and hardware usage
• Recording all incidents and requests with relevant details in the helpdesk system reported via walk-ins, phone calls or emails.
• Vigilantly and effectively monitoring, evaluating and sharing responsibility with other team members for all incidents and requests reported via the helpdesk platform.
• Working diligently to meet the assigned SLAs (Service Level Agreements) for all reported issues and requests.
• Analyzing and evaluating all reported incidents and requests for any coordination, collaboration, escalation or delegation required with other tier 2 or tier 3 level support in the team.
• Collaborating with divisional tech help center coordinators to perform duties when stationed at a divisional tech help center.
• Assisting with deployment of purchased hardware and software
• Assisting with e-waste management of SAS technology hardware for donation or disposal
• Configure Apple devices using Mobile Device Management software
• Assisting team’s procurement specialist to correspond with vendors for faulty hardware unit repairs and replacements
• Performing other duties as and when assigned by the supervisor

Work Hours:

• Work timings will rotate between the slots of: 07:00 am to 03:45 pm, 7:15 am to 4:00 pm, or 08:00 am to 04:45 pm, including a 45 min lunch break

Qualifications and Experience:

• Diploma in Information Technology / Computer Engineering / Business Information Technology
• Relevant experience (at least two years) in providing IT Support in a dynamic environment
• Excellent communication skills in English (verbal and written)
• Positive work attitude and initiative
• Knowledge of Apple hardware and software (macOS, iOS, tvOS)
• Knowledge of audio visual hardware and systems
• Experience in Google Workspace Applications (GMail, Google Drive/Docs, etc.)
• Interest and good knowledge of technology troubleshooting, maintenance, and installations
• Able to work diligently, independently and under time constraints
• Positive and growth mindset with excellent customer service skills
• Ability to learn and adapt to new technology developments
• Keen interest and experience in researching and collaborating with team on seeking new technology solutions
• Ability to work cooperatively with the team
• Ability to be flexible, creative and problem solve novel technology issues in a fast paced and dynamic environment
• Mobile Device Management knowledge would be an advantage

• Willing to work in Tuas.

• Supervising generator production and ensure quality work is done in safe and efficient manner.
• Liaising with other department such as Engineering, Procurement, (not limited) to develop plan that improve production, costs, and labor.
• Diagnosing problems in the production line and providing recommendation and training.
• Establishing safety procedures and protocols that take the worker well-being into account and also minimize carbon footprint.
• Keeping abreast of advancement in engineering and production and sharing knowledge with co-worker.
• Identifying, documenting, and reporting unsafe practices.
• Drawing up production schedules and budgets for projects.
• Schedule meetings with relevant department and stakeholders.
• Analyzing all facets of production and making recommendation for improvement.
• Obtaining any materials and equipment required.

1) Project Management

• Assist Data center project and work with all stake holder to ensure all related matter is close and delivery on time.

2) Production Procedure

• Ensure Production is up-to-date including all related process chart, check sheet, maintenance check sheet.
• Preparation of risk assessment document including organizing.
• Prepare any special request procedure for external use.
• Prepare Process Failure Mode and Effects Analysis (FMEA) for production.
• Review Production safety compliance.
• Attend monthly safety meeting and provide input to safety committee, update any new safety protocol into procedure and briefing to Production supervisor.

3) Production Down Time Report

• Prepare monthly Production down time report.
• Production time study for all the process and initiate improvement.
• Analyze downtime and proposal improvement action with related stake holder such as Engineering, QA, Procurement, Production and others.

4) SAP Process

• Perform raise Purchase Requisition for approval.
• Study and analyze production manhour and discuss with Supervisor for consistency.

5) Facility Improvement

• Renew and follow up expire MOM certification for lifting, compressor.
• Follow up forklift maintenance.
• Maintain production jig list and register.
• New facility proposal, scheduling and coordination to ensure project complete on time and meet specification including inspection and commissioning.

6) Witness Test Support

• Support and discuss with QA for comment related to production issue.

7) Calibration

• Review calibration record and update the calibration record list.
• Request quotation and arrangement calibration. Coordination with Production supervisor for arrangement.

Requirement

• Degree in Engineering (Mechanical/Electrical/Mechatronics).
• 3 - 5years of experience.

• Experience to read drawing.
• Proficiency in MS office.
• Analytical, problem-solving, and critical thinking skills.
• Superb written and verbal communication skills.

Responsibilities:

• Prepare the basis of design, functional requirements, process description, performance measurement criteria, and commissioning plans
• Having prior experience in Hydrogen, CO2, and Ammonia will be advantage
• Prepare process flow diagrams, plot plan, piping & instrument diagrams, process specs for equipment
• Analyze new and existing flows through terminals by preparing a flow model conceptual digital twin
• Carry out technical calculations using Global engineering design tools and processes to support designs
• Review and prepare project design specifications; comply with local regulations, Vopak standards, and international standards while developing designs
• Support the execution of the project plan for different project phases
• Review engineering documents during project execution
• Support or promote new tools and methods to improve the overall process
• Develop new tools and adapt existing tools to cover new and emerging technologies and business areas such as new energies
• Stakeholder engagement; raising GE profile among project engineers within the organization, training other project engineers as required
• Engage in the technical knowledge management process (RF), training community of RF key users where required
• Support project reviews/workshops during project design
• Assist with resource planning for Global Engineering, monitoring project progress, and preparing reports on status
• Assist in the process of preparing project estimates, budgets, schedules, and execution plans
• Empowering the BD community (FAST tool development, roll-out, and support)
• Help to prioritize within the Global Engineering department (projects, long-term initiatives) and to contribute the Global Engineering vision/mission

Requirements:

• Bachelor’s and/or Master’s degree in Chemical Engineering
• 5+ years of experience in a project/process engineering position in a related industry
• Knowledge of piping systems, tanks, and equipment including pumps, compressors, and valves
• Fluent in English and open to travel
• Customer orientation; quality orientation; result orientation

1. Ensure that the Inspection department approves fittings, ducts, water pipes, and other accessories before the installation begins.
2. Deliver all tools required for the fitting including power tools, hand tools, scaffolding, and ladder on time and in the exact numbers as mentioned in the list.
3. Prepare, apply, and get approval for the HVAC shop drawings, work method statement, MEP-coordination drawing, and project specification from the head engineer.
4. Coordinate installation schedule with team members and other departments working on the project.
5. Monitor site activities and make sure all rules and regulations are followed. Making reports on daily progress made at work and ensuring it reaches the superiors.
6. Ensure safe construction of heating, ventilation, and air conditioning maintenance according to rules and regulations set by the safety policy manual by the company. They will have to ensure the protection and safety equipment is 100 per cent tried and tested for safe use.
7. Arrange labor and other professionals including pipe fitter, duct fitter and assistant duct fitter. They also act as a supervisor for the installation and maintenance project.
8. Additional responsibilities include having to arrange for the safety gear and equipment they need to do their work.
9. Documentation of the Conduct Testing inspection process for a variety of tasks including the light test for ducts, underground chilled water piping system, and hydro test.
10. Attending weekly and monthly meetings held by the project manager and QC supervisor to talk about the project updates and completion.
11. Assisting the commission team during the testing, balancing, and adjusting phases of air and hydronic fitting.

This position reports to the Group Engineering Manager and is part of the OMS Engineering Team. OMS Engineering department supports all the product lines of OMS and is responsible to design and define the specifications for the products.

Individual to be involved in:

1. Designing, calculating and drafting of product

2. Defining the product specifications and creating Bill of Material.

3. Testing and validating the products.

4. Supports all technical enquiry and problems.

Technical skills and competencies

1. Drafting skills - Draftsight (2D) and Solidworks (3D)

2. ERP Systems - Oodo System

3. Product Knowledge

4. Technical Calculating Ability

5. Project Management and effective communication Skills

Duration of Attachment is 6 months

Duties and Responsibilities

• Communicate, promote and manage the company’s vision with respect to HSE standards, behaviour and performance.
• Communicate and promote a ‘Process Safety’ culture that supports continuous HSE improvement and actively engage workers through company-wide programs.
• Ensure appropriate resources are made available to develop, document, implement, maintain and comply with Process systems and programs.
• Regulatory and environmental compliance.
• Perform regular site inspections and training and Process safety meeting to assure safety and performance compliance.
• Ensure Process safety agenda, priority, and work plan were delivered as agreed,
• Perform employee performance reviews and continuous improvement programs.
• Conduct, perform, document and track Process Incident Reports and Incident Investigations.
• Develop and lead Process Hazard Analysis (HA) on existing and new processes.
• Develop and provide oversight and conduct audits for the site Management of Change (MOC) Process.
• Develop and provide oversight and conduct audits for Pre Start-up Safety Reviews(PSSR).
• Participate in Individual Disciplinary Action Discussion related to Safety or Performance Issues while working with Department Managers towards corrective action.
• Responsible for implementation and continual improvement of the site process safety, loss prevention and contractor safety.
• Perform any other duties as assigned.

Qualifications and Skills

• Diploma or Bachelor Degree preferable in Engineering.
• 5 years of supervisor and above.
• Preferably with 5 years of relevant working experience in oil and gas industry.
• Strong knowledge of process safety and good business sense.
• HAZOP and PSSR facilitator.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Prepare tender proposal and costing
• Design and detailing of formwork and falsework/temporary structures
• Prepare method statements, shop drawings and fabrication drawings
• Plan and coordinate design and technical matters of projects
• Provide technical supports to other departments or business units
• Liaise with client’s representatives and engineers to ensure smooth execution of the project
• Prepare bar bending schedules
• Prepare safe work procedures and risk assessment for the erection of formwork of falsework
• Any other duties to be assigned to you from time to time

Pre-requisites:

• Bachelor’s degree in Civil and/or Structural Engineering/ Construction related field
• Experience in the design and detailing of steel structures will be preferred
• Proficient in AutoCAD
• Able to communicate well in English both orally and in writing
• Proactive and self-motivated in problem-solving
• Good time management and interpersonal skills

Working Environment:

• 5-day work week, alternate Saturday
• Staggered working hours / Flexible work arrangements
• Office based
• May need to visit project sites when required

RESPONSIBILITIES:

1) Administer quality related activities.

2) Define and develop quality control plan as per customer’s requirements.

3) Prepare pre-production document for approval as per customer’s order requirement.

4) Review and approve document from vendors.

5) Work closely with cross-functional team in conducting investigation and analysis of customer complaint / non-conformances.

6) Drive CAPA process, to ensure proper closure per defined timeline, and trend for improvements.

7) Investigate, analyze and resolve product deficiency.

8) Ensure that quality system requirements implemented and maintained.

9) Coordinate with customer regarding quality issues.

10) Process customer complaints and maintain record.

11) Prepare and updated standard procedures and instructions for use within the company.

12) Prepare quality reports.

13) Conduct statistical studies to ensure process is capable.

14) Maintain/improve QMS to comply quality management system requirements.

15) Evaluate Quality System issues and procedural compliance.

16) Non-conforming materials and products management

17) Support customer audits and 3rd party inspection routines.

18) Perform new vendor evaluation and re-evaluation of approved vendor.

19) Plan, conduct and/or lead internal quality management system (QMS) audit as assigned.

20) Carry out other documentations, coordination and other activities as assigned by superior.

REQUIREMENTS:

1) Well versed with Quality Management System Requirement.

2) Good knowledge on relevant Product, Technical Standards and Codes.

3) Good knowledge on processes and best practices.

4) Lead Auditor/ Internal Auditor of Quality System.

5) Trainer of QMS.

6) Quality Tools.

7) Measurement Skill.

8) Investigation and Problem Solving.

9) Proficiency in Microsoft Office skills.

10) Handling of Company ERP system.

11) Min Diploma in Quality or Engineering.

Job Responsibilities:

This role will be responsible for developing, implementing, and maintaining applications that leverage data analytics to drive business insights. The candidate should have a strong background in both software development and data analytics, with the ability to create robust and scalable solutions.

Job Requirements:

• IT-related Degree/Diploma and other Certifications.
• 3 or more years of experience in Applications development /Data analytics.
  Proficiency in programming languages such as .NET / C#.
• Strong understanding of Database Management Systems such as MS SQL.
• Familiarity in deploying Applications on Azure and IIS Web Servers.
• Familiarity with Data Analytics programming and tools such as Python, Talend, PowerBI, Tableau.
• Proficiency in MS SharePoint, Word Press, Joomla and Low-code tools would be added advantage.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Job Info:

• Salary: Basic up to $3000 + AWS&VB
• Working Hour: 8am to 6pm, inclusive of 1 weekend 44 hours a week
• Location: Whitley Road

Job Scope:

• Scheduling and confirming of referral appointments for our specialists from various departments
• Managing service specific cancellation lists
• Manages any doctor reschedules due to urgent/ad-hoc surgeries and blocks schedule as needed
• Manage appointment fit in requests
• Communicating concerns and feedbacks from clients to our various specialists and department veterinarians
• Confirming diagnostic appointments for surgeries, CT and MRI scans with clients and communicating appointment instructions
• Reviewing of referral forms and medical histories received from the referring clinics
• Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client
• Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date
• Ensure referral booking protocols are followed for each department
• Update and maintain a database of primary care practitioners/ general vet clinics and veterinarians in Singapore

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

• Ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

• Assist Customer Service Officer / Manager / Management with any special projects assigned and provide backup to other CS team when necessary

• Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate

• Pursuing revenue generating activities with existing and new accounts

• Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements guidelines, policies, and procedures

• Work with customer logistics teams/departments, to develop and implement solutions for new business requirements in accordance with company guidelines

• Drive continuous improvement initiatives that will deliver sustainable improvements in service delivery

• Ensure shipping activities are monitored to ensure smooth deliveries to customers

• Ensure all order and billing are complete on schedule

• Ensure with the team that customer payments are up-to date

• Other ad-hoc duties assigned by Management

The duties and responsibilities are not only restricted to the above mentioned. The company reserves the right to add or amend the duties and responsibilities to you when it is deemed necessary.

Upon accepting the post the company expects you to discharge your duties to the best of your ability in a responsible manner befitting your position, bearing in mind that there should be co-operation and consideration for your fellow workers to achieve results and productivity.

Sunningdale Tech Ltd is a leading manufacturer of precision plastic components. The Group provides one-stop, turnkey plastic solutions, with capabilities ranging from product & mould designs, mould fabrication, injection moulding, complementary finishings, through to the precision assembly of complete products.

Boasting a total factory space of more than 4 million sq feet, with more than 1,000 injection moulding machines and a tooling capacity of 2,000 moulds per year, Sunningdale Tech is focusing on serving four key business segments – Automotive/Aerospace, Consumer/IT, Healthcare and Tooling.

With manufacturing facilities across Singapore, Malaysia (Johor, Penang), China (Tianjin, Shanghai, Suzhou, Zhongshan, Guangzhou, and Chuzhou), Latvia (Riga), Mexico (Guadalajara), North America (Phoenix), India (Chennai), Thailand (Rayong), and Indonesia (Batam), Sunningdale Tech is strategically positioned to target and capture opportunities in diverse business sectors globally.

As an industry leader with deep engineering expertise and experience, Sunningdale Tech is driven to solve your challenges by applying our advanced capabilities & leading technology in ways that benefit you. We’re ready to provide solutions at every step of the process to reduce lead time and add value for customers, while maintaining our excellent quality. Beyond that, we build on our strong foundations to think out of the box and apply relevant new possibilities for your complex engineering problems. Customers can trust us to constantly solve challenges to meet their needs, and apply new ideas for better outcomes.

Responsibilities:

• Resolves customer inquiries, quality, and operational issues in a timely manner by consulting with the Business Development HOD, Operation Manager, QA Manager, other supporting managers, Superior
• Manage, lead, and motivate a team of quality inspectors and technicians to meet departmental objectives and goals, create and promote food safety, GDP, GMP & lead by example
• Early involvement in new product and project development to establish internal specification and keep abreast of customer requirements
• Document in STL’s quality system and implement programs to ensure compliance with applicable regulatory requirements and corporate’s quality system requirements
• Develop and continually improve production, inspection and process control activities, corrective & preventive action, hazard analysis and risk management
• Responsible for timely closure of CAPA, non-conformance investigation report, customer complaints and deviations. Escalate to superior if required
• Analyse and trend various Key Performance Indicators per management’s vision and direction, including indicator of interest
• Develop, reviews, and approves qualifications and validation protocols, involvement in food Hazard/Medical device Risk management activities and departmental level risk and opportunity assessment, including JSA
• Ensures effective communication internally & externally
• Ensure department’s personnel competency, develop, and retain skill base knowledge within the organisation, through training needs identification
• Any other duties as and when assigned
• Take reasonable care of workplace health and safety; abide by all EHS policies and procedures; cooperate with Management and colleagues in EHS initiatives

Requirements:

• Diploma and / or Bachelor Degree in Biomedical Engineering
• Minimum 2 year's experience in QA function, preferably in plastic injection molding company
• Strong knowledge of Quality tools and Quality concept fundamentals
• Ability to perform root cause analysis, process optimization, data analysis and validation effectively manage a high-volume manufacturing setting/environment
• Ability to apply problem solving technique and provide solutions under minimal supervision.
• Good written and oral communication skills
• Training and developing both technical and non-technical employees
• Prior supervisor experience managing several direct reports

The above statements reflect the general tasks, duties, activities and/or responsibilities necessary to describe this position and is not intended to set forth all of the specific requirements of the job. These job duties/responsibilities may change or vary in response to business needs.

Only shortlisted candidates will be notified

Sunningdale Tech is an equal opportunity employer – we believe that a diverse and inclusive workforce will cultivate a vibrant, productive and innovative workplace where all employees are truly respected and valued.

All qualified applicants shall be considered for employment regardless of age, race, gender, gender identity, religion, marital status, medical condition, mental or physical disability, national origin, political and/or third party affiliation or veteran status. All offers of employment shall be conditioned upon successful completion of background checks, valid work passes and medical screenings, as applicable and/or mandated by law, and subject to the applicable local laws and regulations.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Fragrance & Flavor / Raw material company is looking for ;

Customer Service Assistant

* with 2-3 years'experience in similar industry

* singaporean preferred

* able to multi task & work indepently

* bilingual is advantageous

* Responsible for monitoring material transported and delivered for timeliness and legality

* Provide adminstration and customer service support in completing paperwork,documentation and customer enquries.

* Support with developing and preparing complex databases, reports, and/or presentation material for the logistics unit

* Responsible for preparing shipping documents such as Commercial Invoice, Packing Lists, and Bill of lading etc., for ongoing shipments and local delivery orders.

* Responsible for entering data into spreadsheets from multiple sources, as well as verifying input and calculations

RESPONSIBILITIES

• Install, maintain and repair machinery, equipment, pipe and electrical systems in commercial or industrial establishments.
• Carry out inspections and tests on machinery and equipment.
• General servicing of machines or equipment to detect malfunction and discuss machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine.
• Dismantle/repair defective machines and equipment and installs new or repaired parts.
• Clean and lubricate shafts, bearings, gears, and other parts of machinery.
• Install and repair electrical apparatus, such as transformers and wiring, and electrical and electronic components of machinery and equipment.
• Inspect/check of lay out, assembles, installs, and maintains pipe systems and related hydraulic and pneumatic equipment, and repairs and replaces gauges, valves, pressure regulators, and related equipment.
• Install, program, or repair automated machinery and equipment such as programmable controllers.
• General report writing for internal and external customers.

REQUIREMENTS

• Minimum Diploma in Electrical/Mechanical Engineering or equivalent.
• Min 2 years’ experience in service, installation, site commissioning related.
• Knowledge of compressed air systems is an advantage.
• Dynamic and able to adapt in a fast-paced environment.
• Team player as well as the ability to work independently.
• Valid Class 3 Driving License.

• Lead, mentor, and coach a team of customer service representatives to provide excellent service to co-living residents.
• Conduct regular training sessions to enhance the team's skills and knowledge.
• Develop strategies to enhance resident engagement and satisfaction.
• Implement initiatives to foster a sense of community within co-living spaces.
• Address resident concerns and issues promptly and effectively.
• Collaborate with relevant departments to resolve maintenance, billing, and other resident-related issues.
• Establish clear communication channels with residents to keep them informed of relevant updates and events.
• Act as a liaison between residents and internal teams to ensure smooth communication.
• Implement and monitor service quality standards to ensure a consistently high level of customer satisfaction.
• Work with other departments to streamline operational processes and enhance the resident experience.
• Prepare and present regular reports on customer service performance.

Qualifications:

• Bachelor's degree in Business, Hospitality, or a related field.
• Minimum 3 years of Proven experience in customer service management
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving ability and a customer-centric mindset.

Responsibilities

a) Sourcing and Purchasing:

1) Work with all departments on purchasing requirements including mainly on contractor works relating to maintenance/upgrading of plant facilities.

2) Evaluate job scope raised by Engineering department and analyze technical data and specifications needed for project/work. Review suitability, source comparable quotes in all fields on available information and ask the right question to stakeholders about the work.

3) Provide advice to company personnel/suppliers of nature and function of parts equipment when required.

4) Invite existing/new potential contractors for facility maintenance/upgrading works or new projects.

5) Liaise with contractor representatives regarding specifications, costs, inspection, and similar problems relating to parts equipment when required.

6) Effective sourcing and negotiate with vendors for best value, lead-time and terms at all times.

7) Review quotes receive are meeting requirements and send for verifications if required.

8) Monitor purchasing trend to avoid over purchase.

9) Raise Purchase Requisition (PR), Purchase Order (PO); follow up on the approval process and PO closure.

10) Monitor and close outstanding purchasing issues.

11) Identify, access and develop potential alternative vendors for various services.

12) Monitors vendors’ performance in terms of quality, delivery, price and services and taking corrective actions.

b) Procurement Records:

1) Create new vendor in system.

2) Create new item codes in system.

3) Maintain contract list and ensure timely renewal of term contract services.

4) Inform new vendors/contractors of company requirement.

5) Follow up on forms to be updated for new vendors/contractors.

6) Updating of Procurement status in Emaint software.

7) Update vendors/contractors of any change in company policies when required.

8) Prepare reports on purchases, including cost analyses when required.

9) Maintain and update other Procurement documentation in system.

c) Administrative and Coordination works:

1) Match Purchase Order, Delivery Order and Invoices; Check on accuracy and completeness and submit to Finance Department on a timely basis.

2) Verify invoice without PO is as per contract value and identify department costing before submit to Finance.

3) Follow up on invoicing on cash on delivery purchases.

4) Liaising with Centralised Store for self-collection arrangement.

Requirements

· Degree/Diploma Electrical / Mechanical Engineering with at least 2 years of relevant experience

· Procurement knowledge will be advantage

· ERP software. E.g. Microsoft Dynamics Navision will be advantage