We are currently seeking enthusiastic and customer-oriented individuals to join our service team as Service Staff. As a vital part of our front-of-house operations, you will play a key role in ensuring that our guests receive top-notch service and have a memorable dining experience.

Responsibilities:

• Greet guests in a friendly and professional manner.
• Escort guests to their tables and present menus.
• Take and accurately relay food and beverage orders.
• Serve food and beverages promptly and efficiently.
• Anticipate guest needs and provide attentive service throughout their meal.
• Process payments and handle cash transactions.
• Maintain cleanliness and tidiness of dining areas.
• Collaborate with team members to ensure smooth service operations.

Requirements:

• Prior experience in a customer service role, preferably in the hospitality industry
• Excellent communication and interpersonal skills
• Ability to multitask and work effectively in a fast-paced environment.
• Positive attitude and willingness to go the extra mile to exceed guest expectations.
• Strong attention to detail and organizational skills
• Food Hygiene Certificate is a plus.

Benefits:

• Competitive hourly wage with opportunities for tips
• Flexible scheduling to accommodate your availability.
• Employee discounts on dining and hotel accommodations
• Training and development opportunities to enhance your skills.
• Vibrant and inclusive work environment with a supportive team

Working Location: 314A, Tanglin Rd, Singapore 247673 or 83 Killiney Rd, Singapore 239531

Working Hours: 44 hours per week

How to Apply: If you are passionate about delivering exceptional service and thrive in a dynamic hospitality environment, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for the position to [email protected]. We look forward to welcoming you to the La Marca family!

Join us in creating memorable dining experiences for our guests BB&B!

Employer's Company: A Japanese ramen chain with 18 locations.

Company Size: Over 100 employees.

Job Responsibilities:

- Greet and serve customers.
- Take orders and clean up after service.

Worker Requirements:

- No experience required.
- Willing to assign work location close to home.
- Hardworking and proactive.

Company Benefits:

- Meals provided.
- 13th-month salary and performance bonuses.
- Potential for promotion to store manager, with career growth opportunities.
- Annual and sick leave in accordance with Ministry of Manpower (MOM) regulations.

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of Managing Service Office and leading a small team
• Ordering Office Supplies
• Handling office Tenants and Vendors
• Handling Sales and Daily Operations
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Female working enviroment
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Customer Service Assistant (logistic)
Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are seeking a friendly and enthusiastic Service Crew to join our team at our bakery. The successful candidate will be responsible for providing excellent customer service, taking orders, preparing food and drinks, maintaining a clean and organized store, and ensuring customer satisfaction.

Responsibilities:

- Greet customers and provide excellent customer service

- Take customer orders accurately and efficiently

- Prepare food and drinks according to standard recipes and procedures

- Ensure that food and drinks are served in a timely and friendly manner

- Maintain cleanliness and organization of the bakery

- Handle cash and credit card transactions accurately

- Assist in inventory management and ordering supplies when necessary

- Follow all health and safety guidelines and regulations

- Work as a team player to ensure customer satisfaction

Qualifications:

- Previous experience in a customer service role, preferably in a food service environment

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Excellent communication and interpersonal skills

- Ability to work a flexible schedule, including weekends and holidays

- Ability to stand for long periods of time

- Basic math skills and proficiency in cash handling

- Knowledge of food safety and sanitation regulations

Nearest MRT Stations to our outlets:

- Orchard MRT

- King Albert Park MRT / Sixth Avenue MRT

If you have a passion for providing exceptional customer service and enjoy working in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity to join our team!

Job Responsibilities:

- Perform basic duties as a server, providing service to customers.

Worker Requirements:

- No prior experience required.
- Must have an interest in the F&B industry, be hardworking, and willing to follow company instructions.

Benefits:

- Annual Leave: 7 days
- Sick Leave: 14 days

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up-selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The Role

This position will be part of the team to enhance shoppers’ experiences through good customer service at VivoCity.

Job Responsibilities

• Providing mall concierge services.
• Attending to shoppers’ queries.
• Assisting customers in loyalty programmes and mall redemption programmes.
• Processing the sale of Mapletree shopping vouchers.

Job Requirements

• Minimum GCE 'N’ Level.
• At least 1 year of relevant experience in a retail or hospitality industry.
• Possess excellent communication and interpersonal skills.
• Required to work on a 6-day work week, with 3 rotating shifts including weekends and Public Holidays.

Responsibilities:

1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain strong relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or
• equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Strong knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic salary up to $3,600 + Transport Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Technical Leadership:

• Lead and supervise a team specialized in On Site Recovery (OSR) operations, with a focus on insitu machining and repair services in the maritime sector.

• Provide technical guidance and support to ensure safe and efficient execution of onsite machining projects.

Project Execution and Management:

• Plan, organize, and oversee onsite machining projects including crankpin machining, line-boring, and surface machining.

• Ensure compliance with technical specifications, quality standards, and project timelines.

Tooling and Equipment Management:

• Manage a specialized inventory of tools and equipment required for insitu machining works.

• Coordinate maintenance, calibration, and readiness of tools to support onsite repair activities.

Technical Solutions Development:

• Collaborate with clients to understand their onsite repair needs and develop tailored technical solutions.

Responsibilities:

• Performing service and maintenance procedures.
• Liaise closely with customer representatives on all service/maintenance issues.
• Coaches a team of service team members.
• Help supervisors organize service delivery teams and distribute responsibilities.
• Manage daily customer interactions and expectations to achieve optimal results.
• Assist supervisor in timely implementation and completion of customer troubleshooting and security system maintenance/maintenance.
• Understand each customer's business, organization, and goals to provide a baseline of customer satisfaction.
• Ensure that the work carried out complies with the Occupational Safety and Health Act.
• Perform other technical tasks as required.
  

Requirements:

• At least 2 years of professional experience with Min. Diploma in Enginering field.
• Knowledge and hands-on experience with Commercial Chillers is ideal.
• Excellent interpersonal and problem-solving skills.
• An independent, self-motivated individual who can work with minimal supervision.
• Excellent interpersonal and problem-solving skills.
• This position will have minimum of 1 technician that will be supervised.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Description

• Industry/Organization Type: Marine Maintenance/Services
• Position Title: Service Engineer
• Working Location: Islandwide
• Working Hours: Flexible – must be on standby 24/7 to respond to client calls
• Salary Package: Up to $4,500 +OT + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, maintenance, and repair work on DF engines and other marine propulsion systems.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Provide technical support and expertise to clients, ensuring optimal engine performance.
• Collaborate with the engineering team to develop and implement maintenance strategies.
• Prepare detailed service reports and documentation for all completed work.
• Ensure compliance with safety regulations and industry standards during all service activities.
• Travel to client sites as required to perform on-site maintenance and repairs.

APPLY NOW!!!

• At least a Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 2 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Experience with DF engines is highly preferred.
• Able to travel to client sites as needed, sometimes on short notice.
• The position requires flexibility in working hours, as the engineer must be on standby 24/7 to respond to client calls.
• Ability to work in varying environments and under pressure to resolve issues promptly.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• 5 days 8:45am - 6pm
• S$2,500 - 3,200
• Marymount

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• 5 days 8:45am - 6pm
• S$2,500 - 3,200
• Marymount

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• Marymount

Responsibilities:

• Provide support to sale department
• Co-ordinate between customers and transporters, warehouse etc
• Preparation of documents for Import / Export/ Transhipments / D/O release
• Verifying for all costs
• Attend to enquiry on rates, shipment tracking, etc
• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Service Desk Analyst to enhance its IT service and support team in Singapore.

Position Summary
An exciting opportunity has opened for an IT Service Desk Analyst in Singapore. This role involves providing IT support for the APJ region, focusing on desktop and laptop systems, applications, mobile devices, and related technologies. Responsibilities include handling user inquiries, managing end-user assets, onboarding new hires (both locally and remotely), creating user and email accounts, and imaging and deploying computers. The ideal candidate will excel in a fast-paced environment, demonstrating strong communication skills and a commitment to excellent customer service. Organizational skills and the ability to manage multiple tasks are essential.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Process support tickets efficiently within established SLAs while ensuring high customer satisfaction.
• Install and configure laptops, printers, phones, operating systems, applications, and other necessary equipment.
• Image computers according to specifications using SCCM/JAMF/MDM.
• Maintain Active Directory.
• Provide support for Office 365 and corporate software.
• Assist in deploying new applications and hardware.
• Repair and support equipment as needed.
• Act as the security liaison in the Singapore office, ensuring compliance with security policies.
• Take on additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with strong troubleshooting skills.
• Solid knowledge of Microsoft Windows OS, Microsoft Office suite, Mac OS, and Mac management.
• Experience with Active Directory management and Exchange administration (including email accounts).
• Strong relationship management skills with stakeholders across the APJ region.
• Ability to handle support requests alongside other priorities.
• Team player with a collaborative spirit in a regional and global context.
• Ability to work independently in a fast-paced environment.

This position is perfect for individuals looking to make an impact in a supportive team environment while contributing to important IT initiatives.

If you are interested in the opportunity, kindly apply with your updated CV.

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Project Manager (Infrastructure, Security)/ Customer Service Management

Job Description & Requirements

Our esteem client is looking for an Project Manager (Infrastructure, Security)/ Customer Service Management

The Project Manager (Infrastructure, Security)/ Customer Service Management must be trained and certified. He/ She must be able to deliver CyberSecurity Projects. The incumbent must be good in managing CyberSecurity Project Planning, Design and Implementation. Prior experience in managing stakeholders and experience in providing consultancy.

Responsibilities:

• Strong in handling IT CyberSecurity Project Management.
• Involved in IT Security Project Design, Planning and Implementation.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Handle Project Planning, Scheduling, Delivery and Execution
• Involved in Service Delivery Management.

Requirements:

• Demostrated strong IT Enterprise Project Management experience.
• Proficient in IT Infrastructure Services, Cybersecurity Solutions, Cloud Computing and Systems Integration.
• Experience in managing deployment of IT infrastructure, such as systems & networks and CyberSecurity Solutions.
• Experiences in major IT infrastructure & cybersecurity system updates, upgrades, OS hardening and migrations
• Good in Project Planning, Design, Implementation, Scheduling and P&L.
• Good technical skills in IT Infrastructure, CyberSecurity and IT systems.
• Experience in handling IT Project Management
• Demonstrated Project Management methodologies.
• Good in Vendor and Client Management.
• Demonstrated experience in handling Project Life Cycle.
• Min. 5 years of managing IT CyberSecurity Project Management experience.
• Possess CITPM or PMP certified
• Possess CyberSecurity Certifications.
• Good Degree in Computer Science/Computer Engineering.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities:

• Handle and process all enrolments and registration

• In-charge of school fee collection

• Handle & follow-up customers' enquires

• Assist in daily school operations

Requirements:

• O level/ ITE and above

• Customer Service-oriented, patience and able to handle children.

• Able to work on weekdays evening, weekends and public holiday

Working Location: Orchard area

Job Description

• Handling orders follow-up for import / export shipments (both air/sea freight)
• Perform Customer service activities, attending to customers’ enquiries, complaints
• Prepare quotations when sales are not available for urgent shipments
• Working closely with Sales & operations divisions
• Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export
• Handling of crosstrade shipments
• Doing bookings of shipments
• Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents
• Arranging Custom clearance for customers, and door delivery services
• Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure.
• Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document.
• Attend and solve customer 's enquiries according to the customers' need and wants.
• Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments.
• Maintain business relationship with customer.

Job Requirements

• Possess "O" level, "A" Level, ITE, Diploma in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply
• Prefer minimum 0 to 2 years' experience in shipping / freight forwarding.
• Possess good communication and customer service skills.
• Meticulous with an eye for details.
• Pleasant personality with positive working attitude.
• Interested in data entry and doing documentation.
• Proficient in PC application (MS Word, Excel).
• Full-Time position(s) available

Benefit

• 5 days work week
• Medical & Dental Benefit
• Friendly working environment
• Others benefit

Responsibilities:

· Responsible for effecting clinic session changes in system, liaising with different stakeholders to manage patient appointments, as well as other administrative duties

· Meet quality standards and achieve department KPIs on a monthly basis

· Provide excellent customer service and meticulous administrative support

· Any other duties assigned from time to time

Requirements:

· GCE ‘N’/ ‘O’ / ‘A’ Level, NITEC, Higher NITEC or Diploma in any relevant discipline

· 1 to 2 years of working experience, preferably in healthcare industry

· Candidates with no prior experience are welcome to apply

· Good interpersonal & communication skills

· Proficient in Microsoft Office applications

· Mon – Fri | Office hours (staggered)

Our Client ST Engineering is seeking a project engineer for Rail and Road projects.

Project Engineer (PLC/SCADA)

Job Description:

• Responsible for projects detail design, prototype, commissioning and testing completed systems

• Liaise with Customer and internal team members to ensure good co-ordination, planning and meeting project schedule

• Coordinate and manage factory testing in both company premises and customer’s site.

• Responsible for integration of both hardware & software work as well as implementation

• Carry out proper execution of the integration/engineering/maintenance work and QA Technical checks throughout project execution

• Handel application programme change management, hardware deployment management & documentation

• Implantation of PLC/SCADA project from concept to design and programming

• Interface with SCADA & PLC programming

• Meeting with clients, reports and documentation

• Capable of performing troubleshooting independently

Job Requirement:

• At least Diploma in Electrical/Electronic or related discipline

• With at least 1-2 years of experience in PLC/SCADA

• Able to read and interpret electrical schematics, plans, drawing etc.

• Able to work under pressure, multi task and good coordination of tasks

• Good interpersonal skills, able to work both independently and in teams

Work Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.