• Assist Principal Project Manager (PRPM)/ Senior Project Manager (SPM)/ Project Manager (PM) in day-to-day management of the contract
• Advise the PRPM/SPM/PM on site quality and safety issues.
• Determine any non-conformances on works
• Liaise with Contractor to rectify any non-conformances and document them properly
• Ensure that decisions on site issues are conveyed to the Contractor within a reasonable time frame.
• Ensure that works are carried out according to specifications, drawings and programme without compromising on quality and safety
• Provide feedback to the PRPM/SPM/PM on quality and safety matters and suggest quality improvement measures for implementation on site
• Supervise installation of instrumentation and monitoring of instrumentation
• Lead a team of supervisors to ensure full time supervision of works on site by supervisor /client

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 5 years relevant experience in project/construction environment
• Proficient in relevant software programmes for planning and project work
• Pro-active team player with good analytical and communication skills
• Required to have at least 2 years of viaduct and/or flyover construction experience

We are developing and executing a shared strategic vision for Loyalty & Marketing Services platforms and products that enable Visa to be the world-leading data-driven payments company. As a Data Engineer, you will be part of world-class team of Engineers to define, drive and execute on this vision. We are looking for a self-motivated individual with software engineering skills and expertise with Java, Web technologies & Big data. The candidate will be extensively involved in hands-on activities including POCs, design, development, testing, and documentation. Candidate must be flexible and willing to switch tasks based on team's needs.

Primary responsibilities will include:

• Design and develop mission-critical systems, delivering high-availability and performance
• Work on development of new products and enhancements to existing systems iteratively by building quick POCs and converting ideas into real products
• Work closely with architects, business and technical stakeholders to develop high quality products and services that meet business requirements and expectations while applying the latest available tools and technology
• Instill best practices for software development, and deliver high quality work on tight schedules
• Identify opportunities for further enhancements and refinements to standards and processes
• Mentor junior team members, develop departmental procedures and best practices standards
• Coordinate Continuous Integration activities, testing automation frameworks, and other related items in addition to contributing core product code
• Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

1. Diagnose, troubleshoot, and resolve software issues on installed Building Automation Systems.
2. Development of program and graphics design for upgrading works.
3. Diagnose and troubleshoot problems with control devices and instrumentation.
4. Perform Building Automation system maintenance on assigned sites.
5. Managing risk assessment, safe work procedures and SOP.
6. Create and maintain site documentations such as PM forms, risk assessment and any other documents needed for the site maintenance.
7. Prioritize and organize tasks and set in motion the sequence to achieve the desired objectives with the turn-around time required.
8. Conform to project site safety and housekeeping requirements.
9. Develop and enforce software standards and process.

REQUIREMENT

1. Minimum 3 years of professional work experience in Building Automation, HVAC and similar process and control systems.
2. Good understanding of maintenance environments, corrective, preventive and predictive maintenance procedures.
3. Experience in maintenance/troubleshooting of Building Maintenance System (BMS), Extra Low Voltage systems (ELV), DDC/PLC programming and SCADA design & operation.

QUALIFICATION

1. Diploma in Mechanical/ Electrical/Facilities Maintenance or any other relevant Engineering discipline from a reputable local or foreign institution.
2. Safety certifications (BCSS, W@A, bizSAFE etc.) will be an added advantage.

As an Automation Engineer, you must be able to use Technology to improve and automate the manufacturing processes.

Automation Assistant Engineer / Engineer Responsibilities:

• Develop, modify, and maintain manufacturing lines, ensuring production equipment operates efficiently and is well-maintained.
• Provide technical support for day-to-day manufacturing operations, resolving issues independently and addressing capacity constraints to ensure reliable plant performance.
• Lead or contribute to continuous improvement projects, focusing on engineering solutions for cost reduction, process optimization, and supporting Lean Manufacturing and operational excellence initiatives.
• Monitor machine component failure patterns and implement predictive maintenance schedules for critical equipment, managing machine maintenance and spare parts to minimize downtime.
• Train and mentor SMART Technicians and Production Technicians to enhance skills and improve efficiency.
• Drive machine improvement initiatives to boost productivity, quality, and reduce reject rates.
• Collaborate with operations and engineering teams to optimize OEE (Overall Equipment Effectiveness), improve cycle time on bottleneck equipment, and resolve capacity constraints.

Automation Assistant Engineer / Engineer Requirements:

• Diploma in engineering or its equivalent
• Fresh Poly Graduate will be considered

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Job Description & Requirements:

Food Service Store captain assist the owner to make sure day-to-day operations run smoothly and efficiently. The goal is to provide customers with a pleasant dining experience that lives up to brand standards.

Location: West

Responsiblities:

1.Serve customers

2.Handling customer enquiries and complaints.

3.Preparing food and drinks

4.Cashiering

5.Be around to help other staffs to run the operations smoothly.

6.Closing of daily accounts.

7.Able to work long hours.

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

• Prepare and issue quotations for ACMV / HVAC service maintenance & new project jobs.
• Update GP on jobs billing details and prepare all documents for billing submission.
• Update / Issue project code for all service and new project jobs.
• Actively liaise with client representatives for any concerns on the service or project jobs and constantly follow-up on purchase orders as required.
• Constantly coordinate with Project Supervisor on new projects awarded and other clients’ concerns needed to be addressed.
• Economically source spare parts and other materials needed for all service or project jobs.
• Prepare daily sales and monthly quotations reports.
• Prepare tender documents for new projects.
• Issue delivery order or service chits.
• Shipment booking, coordination and preparation of required documents.
• Monitor disposal of empty cylinder stocks and order replenishment as needed.
• NEA reporting as required.
• Update of General Waste Report.
• Data entry of collection note / disposal cylinder and preparation of reports & certificates accordingly.
• Monthly update on refrigerant price to customer and follow-up on new order or price feedback.
• Generate and issue purchase orders to vendors as required.
• Answer main line phone calls.

• Employment: Full-time Permanent (not hiring part-timers)
• Remuneration: $3,200 - $3,750 Monthly Gross + Annual Bonus
• HIGH Basic Salary: $3,000 (no experience) - $3,500 (experienced)
  Monthly Allowances: $200+
  Annual Bonus: 1 month Basic Salary
• Non-Halal Japanese Food Handling required: Must be able to handle/taste pork dishes and alcoholic beverages
• Well-groomed appearance: NO visible tattoos and non-ear piercings

Details

• Working Locations available: Katong (Marine Parade MRT) + Downtown East (Pasir Ris MRT)
• Schedule: 6 days a week
• Working Hours: 10.30 am - 9 pm (3-hour break from 2 PM - 5 PM)
• Rest Day: 1 weekday off (occasional weekends off)
• Uniform: Provided

Responsibilities

• Take Orders and Serve Customers promptly
• Perform Cashiering and Daily Sales Consolidation
• Assist phone-in customers to arrange reservations
• Always maintain hygiene, sanitary & cleanliness standards

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Interested? / Enquiries
Submit your application via the "Apply" button, or contact Mr Wein Ng at 8837 5170 for a confidential career discussion.

We regret that only shortlisted candidates will be notified.

EA Personnel Name: Ng Weineng
EA Personnel No: R1985639
EA License No: 02C4944

✒️ Location: Tuas

✒️ 5 days work week

✒️ Salary: up to $2,600

Job Duties:

· Assist the Customer Service team in answering customer inquiries through phone, email or WhatsApp support channels.

· Process orders accurately by checking, printing, scanning the Collection Order/ Delivery Order (CODO), matching with Purchase Order (PO).

· Ensure that customer inquiries are resolved in a timely manner by liaising with other departments to maintain customer satisfaction.

· Keep accurate and up-to-date records of customers’ interactions and follow-up actions taken.

· Prepare monthly reports / consolidated figures as required by the Customer.

· Submission of daily collections to NEA e-tracking system.

· Coordinate with Transport department to arrange and schedule collection date and time.

· Liaise with Operations on details of Customer’s requirements.

· Perform other related duties and responsibilities as assigned by supervisor.

· Maintain a positive and professional work ethics while working with customers and other team members.

Requirement:

· Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role.

· Proficient in Microsoft Office.

· Customer service oriented, positive and highly motivated individual.

· Target driven and possessed can-do attitude.

· Excellent communication skill.

· Well-groomed, good interpersonal skills and confident.

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Job description

• Deliver good and professional customer service when taking orders
• Maintain the cleanliness and tidiness of the work area and the outlet at all times.
• Other ad-hoc duties as assigned.

Job Requirements:

• Customer focused and well-mannered with an awesome personality;
• Able to commit weekends and public holidays;
• Able to start on short notice;
• Able to working in a fast paced environment
• Candidates with no experience and are willing to learn are welcome to apply

Responsibilities:

• Handle telephone and walk-in enquiries
• Attend to samples request and goods returned
• Generate invoices and coordinate delivery with Operations Department
• Basic filing and mailing duties

Requirements:

• Minimum GCE ‘N’ level or equivalent with 1 year of customer service working experience
• Service oriented and a team player

Additional:

• Transport provided at Admiralty / Yew Tee MRT Station
• On-job-training provided for successful candidate
• Monday - Friday (8:30am - 5:30pm), Alternate Saturday (8:30am - 1pm)

Job Responsibilities:

· Process customer’s orders/enquiries timely and accurately

· Provide pricing and delivery information

· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters

· Shipping documentation (import/ export/ BL/ documentation)

· Handling of Cargo documentation such as LCL & FCL

· Ensure compliance with customer’s Standard Operating Procedure

· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system

· Ensure all event data are updated correctly in system

· Communicate discrepancies/issues to team supervisor/manager when necessary

· Any other ad-hoc work instructions/administration duties from Supervisor/Manager

Job Requirements:

· Min. Diploma in Logistics, Business or related discipline

· Able to work under pressure in a fast changing and demanding environment

· Self-discipline, initiative, responsible and independent;

· A good team player with good interpersonal and communication skills

· Meticulous to details

· Proficient in MS Office (Word, Excel)

· Able to work Overtime/Weekend duties/Month end closing

We invite interested and qualified applicants to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

Collins Aerospace, an RTX business, is a world leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon – RTX pushes the limits of technology and science to redefine how we connect and protect our world.

Our Rockwell Collins Avionics Service Centre in Singapore provides avionics MRO services for Asia Pacific commercial customers. Sales and engineering teams are co-located, providing a regional Centre of Excellence for avionics support.

In this role, He/She will responsible

• Set up and operate test equipment in the repair, overhaul and modification of Avionics Line Replaceable Units.
• Conduct regular functional/self test and calibration on Automated/Manual Test Equipment.
• Ensure all test equipment are within calibration due-date before testing of LRU is carried out.
• Perform modification in accordance to service bulletins on LRUs as and when required
• Troubleshoot customer's unit and return it to serviceable condition in the most efficient manner.
• Verify and ensure all repairs or modifications carried out conform to quality and workmanship standards.
• Maintain good housekeeping practices at work place and test benches at all time
• Carry out duties as assigned by the Supervisor to meet team’s objectives.

Requirement:

• Minimum NITEC / Higher NITEC in Electronic Engineering or any other related discipline.
• Preferably 1- 2 years work experience in aviation industry or avionics related field.
• Self-motivated and able to work independently with a positive attitude towards change management.
• Good understanding of electronics theory.
• Will to work on rotating shift for day/night.
• Candidates with more experience will be considered for a senior role.

What We Offer

• Career and skills development opportunities.
• Employee scholarship program for further education.
• Comprehensive health, medical and dental benefits.
• On-the-job training
• Competitive remuneration package.
• Allowance and overtime benefits where applicable.

Job Summary:

• Semiconductor industry
• Mon to Fri, 9am-6pm
• Basic up $3800
• Performance Bonus + Quarterly Bonus
• Location: Kallang (Walkable distance from Lavender MRT)
• Singaporean only

Job Responsibility:

• Develop and nurture customer relationships
• Address and resolve customer inquiries promptly and effectively.
• Provide accurate quotations to customers.
• Resolve customer complaints
• Ensure efficient processing and delivery of customer orders.
• Maintain accurate and up-to-date customer records.
• Prepare reports for sales forecast.
• Collaborate closely with sales, marketing, operations, and purchasing departments to strengthen customer relationships.
• Travel overseas for exhibition if needed

Job Requirement:

• Min Diploma and above in Business or an equivalent field is required.
• 1 to 2 years of relevant working experience

Interested Applicants, kindly send your updated CV to +65 8500 3939 or click on “APPLY NOW”.

We regret that only shortlisted candidates will be notified

EA License No: 15C7752

EA Personnel No: R22107485
EA Personnel Name: Chin Jia Hui, Janice

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Service

• Serving Food & Beverages
• Clear dishes and change tables settings for next customers
• Ensuring Cleanliness of outlets

Bar

• Prepare Sandwich, snacks or any other food items at the bar
• Prepare given range of beverages/alcohols upon receiving orders
• Prepare desserts and garnish dessert items
• Maintain sanitary environment at bar area

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Responsibilities

• Monitor budgets and prepare reports
• Available to work shifts and OT, which may include work during evenings, weekends, and public holidays.
• Prepare to pick up incoming calls anytime especially after working time
• Maintain medical and staff records
• Track medical and office supplies stock
• Update patient health records, including admissions and insurance data
• Create work schedules for staff members
• Keep records of expenses and suggest ways to minimize costs
• Answer queries from doctors, nurses and patients
• Liaise with medical staff to identify efficiencies in the facility’s operations
• Ensure compliance with current healthcare regulations

Requirements and skills

• Proven work experience as a Healthcare Administrator, Medical Office Manager or relevant role
• Knowledge of healthcare regulations and medical law
• Understanding of medical terminology
• Experience with administrative and accounting procedures
• Familiarity with databases and spreadsheets (especially MS Excel)
• Strong organizational and time-management skills
• Communication skills with a problem-solving attitude
• A minimum of 5 years experience.

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

BUBBLE TEA SHOP SERVICE CREW

1. More than 40 outlets in Singapore, able to arrange working locations depends on your requirement and manpower needed

2. Flexible working hours

3. Full timers and Part timers are welcomed

4. Gross salary is S$1990-S$2800/month for full timers and S$10.5/H-S$11.5/H for part timers

5. Training will be provided + Career advancement

6. Yearly increment & AWS

7. Productivity allowance and other incentives

Job Scope:

1. Preparing of drinks and cashiering

2. Taking drink order and serving customers

3. Learn to make products according to SOP, and making sure that all products meet the standard requirement

4. Maintain and uphold cleanliness standards at work area

5. Be involved in the opening and closing of the store (depending on the shift)

Welcome to WhatsApp to 91460307 for more information!

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

HR Service Specialist (m/f/d)

We, EOS - world market leader for industrial 3D printing, are looking for you to support our APAC HR Team base in Singapore.

TECHNOLOGY is what unites us. MEANINGFUL are our daily actions. INDEPENDENT is what we remain. We believe we can help create a better world for everyone - this is what EOS stands for.

WHAT YOU’LL BE DOING:

• Acquiring internships programme for various departments
• Assisting in talent acquisition and recruitment processes
• Conducting employee’s onboarding and offboarding
• Administering of Leave and leave related compensation and auditing matters
• Maintaining employee files and records in Workday and paper form (if necessary) , supporting on Workday project on data collection and verification, etc.
• Supporting on training programme
• Supporting on HR letters, agreements preparation
• Managing company group medical and travel insurances related matters
• Enhance job satisfaction by resolving issues promptly, organizing team building activities, and take care of employee’s welfare
• Administering of Employee’s recognition and award documents
• Conducting gift purchasing for various occasions and back-office logistics supporting work
• Other tasks assigned by Supervisor

WHAT WE ARE LOOKING FOR:

• Understanding of general human resources policies and procedures
• Outstanding knowledge of MS Office
• Excellent communication and people skills
• Aptitude in problem-solving
• Desire to work as a team with a result driven approach
• BSc/BA in Business administration or relevant field
• Positive and bold attitude with ability to think out of the box

Our Benefits

· Flexible working hours

· Professional development opportunities

· Health insurance

· Positive and friendly work environment

· Diverse and inclusive company culture

Job Responsibilities:

• Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
• Ensure communication with customers and clients with clear and relevant information
• Manage customers or client’s feedback and complaints in a professional manner
• Perform post-case administration for future reference

Job Requirements:

• Diploma or Degree in any field. Relevant insurance certification will be an advantage
• Minimum 5 years of experience in customer service in a contact center
• Enjoy people engagement and providing good advice and patience in dealing with complex problems
• Good interpersonal and communication skills
• Possess a pleasant and cheerful disposition
• Willing to work on 24/7 rotational shift schedule
• Mandarin speaking is an advantage - as you will be dealing with Chinese callers.