The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

Operations Compliance Lead

Job Requirement:

1. 10-12 year working experience in system operations compliance and management areas.
2. Has experience being audited or familiar with any standards (e.g. ISO, ITSM)
3. Cloud certified
4. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
5. Experience in managing a team in project implementation or support
6. Certification in IT operation management is preferred
7. Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies
8. Exposure to hospital information / clinical systems is an added advantage.

Role and Responsibilities:

• Understand the operational process from systems administrations to application management and support. Will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.
• Focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.
• Will represent the operation team in the management for any audit, compliance or governance forum.

Govern IT processes and policies

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
• Align system administration with overall strategic IT service direction and business needs.
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
• Anticipate internal and/or external business challenges and/or regulatory issue.
• Develop policies, procedures, and controls to ensure system security and compliance.
• Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
• Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

• Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
• Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
• Optimise / Automate processes to achieve higher efficiency and more sustainable operations
• Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with company policies and procedures.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Operations Specialist

(4-5 months maternity cover)

As the social media Operations Specialist, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Singapore market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Singapore markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Singapore market, ensuring regional programs are optimised for the local market
• Build and manage strong relationships with Creators in Singapore throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Critical Response Operations team provides 24/7/365 management for the most sensitive, multi-domain, novel issues impacting our business. We serve as the coordinators uniting Ops efforts across high-priority events and key business priorities, including elections IPOCs (Integrity Product Operations Centers), unplanned geopolitical crises, and developments likely to have out-of-scale implications for Meta integrity systems.

Our mission is to integrate all necessary Operations activities to effectively mitigate, prepare for, respond to, and recover from critical events and crises, continuously enhance the company’s comprehensive approach to response management, and protect our communities during the world’s most acute moments.

We are looking for Critical Response Ops team member who has a passion for quickly understanding the depth and breadth of emerging risks cross-platform, as well as demonstrated project management experience to identify the right risk problem statement/s, determine the appropriate Ops, Policy and Product levers necessary to mitigate the risk/s, and engage the responsible stakeholders required for a comprehensive solution. As the successful candidate, you will thrive in ambiguity, operate with grace under pressure, enjoy close collaboration with cross-functional partners, and are always searching out new knowledge and expertise.

Responsibilities

• Serve as primary Global Response Operations single-threaded-owner for planned and unplanned critical events, such as Planned election Integrity Product Operation Centers, Unplanned geopolitical crises/triggers, Planned new Product launches, etc
• Provide 24/7/365 crisis support for the most sensitive, multi-domain, novel issues impacting our business, including but not limited to: End-to-end management of pre, during and post critical event mitigation efforts, including dynamic prioritization, cross functional coordination, logistics and staffing
• Deliver risk scoping and problem solving for nuanced, emerging or ambiguous issues: - Provide initial assessment of potential on-platform integrity risk posed by Product, Policy, Operational developments and/or external triggers, in partnership with stakeholders - Intake related leadership and XFN asks and craft solvable problem statements and design quick-turn operational solutions to mitigate/prepare for said issues
• Craft communications that provide cross-org/company visibility into coordinated critical event management efforts
• Document, deliver, and implement post critical event feedback to reinforce clear ownership and accountability while anchoring on continuous improvement, improved ways of working, and operationalizing lessons learned
• Continuously maintain stakeholder relationships across Global Response Operations, Strategic Response Policy, Global Response, Public Policy, etc.
• Continuously contribute to team knowledge management and training needs
• Please note this is a 24/7 on-call role and that some late night, weekend and holiday work will be required on a shift basis

Minimum Qualifications

• 4+ years experience in crisis, risk and/or trust and safety management
• Project management and problem-solving experience
• Experience engaging with diverse stakeholder partners to achieve common goals
• Experience prioritizing multiple functions and incoming asks in real-time
• Knowledge of global current events, including geopolitical developments and how resulting behaviors may manifest on social media platforms
• Adept at operating in dynamic, ambiguous situations, developing creative solutions in the absence of established protocols.
• Strong communication skills, demonstrated experience influencing across functional boundaries and/or globally and ability to context switch across different problem areas
• Strong aptitude for understanding and contextualizing operational workflows

Preferred Qualifications

• Previous experience in an Operations function/role

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

Reporting directly to our Chief Product Officer, the Head of Operations owns the vision and execution of all back-office operations within the organization: listing, ground, viewing, along with client success and customer service. The Head of Operations leads one of the two largest teams in the company, currently made of 20 people and forecasted to grow to 30-50 over the next 24 months. The Head of Operations hires, trains and grows all levels of the Operations function and leads the design, development, and implementation of the organisation, processes, and internal software tools allowing the Operations function to keep on scaling with an ever-improving efficiency and satisfaction. Over time, the internal tools and capabilities developed by the Head of Operations are expected to be commercialised, making the Head of Operations become the general manager of a true profit-center, or “a start-up within the start-up”.

Duties & Responsibilities

Strategy & Operations

• Along with the rest of the executive team, define ambitious goals for the company and translate them into actionable plans and targets for the operations team;
• Take full ownership of the Operations targets and drive the entire Operations team to deliver on or beyond them;
• Get on the ground, analyse data and capture weak signals to define the direction of the operations function, always in the consumer’s favour;

People Management

• Design the future organisation of the operations function and work with your managers and recruiters to fill the roles with the right talents;
• Set performance management standards, evaluation criteria, and career paths for your team members. Promote high potentials and groom them into becoming future leaders;
• Identify training needs and develop training programs to grow your team;

Projects and Product

• Develop an ambitious roadmap to improve and scale systematically the operations functions;
• Lead and/or sponsor cross-functional projects such as offshoring, new Saas roll-out, new organisation, etc;
• Own the product roadmap of the Operations function, whether if it is developed with low-code tools or from scratch, with in-house or outsourced software engineers.
  

Ideal Candidate

This is a role for you if you are a product-driven people leader. You are a naturally people person who is extremely organised and who finds joy in building beautiful reliable mechanics. You are grounded and know how to get things done quickly and efficiently. You have a keen eye for details and quality and are constantly looking to exceed the current standards. You are looking for the next step in your career in which you can bring together people management, product development and, in the longer run, a commercial component.

Requirements

• Bachelor's Degree from a top-tier university;
• 4+ years experience in a technology-driven environment, including 2+ years in leading teams;
• High analytical and problem-solving abilities;
• Detail-oriented enough to produce documentation for senior stakeholders;
• Demonstrated success in managing complex, cross-functional projects;
• Highly structured and organised with the ability to build systems from scratch;
• Demonstrated success in building software products, either as an internal client or as a product manager.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or seller a home.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 - Video Call: Introductory call with our People & Culture Director
2. Interview 2 - Video Call: Introductory call with our CPO
3. First case to be prepared at home
4. Interview 3 - Physical: Case presentation with our VP of Sales
5. Second case to be prepared at home
6. Interview 4 - Physical: Case presentation with our CEO + CPO
7. Reference Check
8. Welcome aboard!

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

Reporting directly to our Chief Product Officer, the Director of Operations owns the vision and execution of all back-office operations within the organization: listing, ground, viewing, along with client success and customer service. The Director of Operations leads one of the two largest teams in the company, currently made of 20 people and forecasted to grow to 30-50 over the next 24 months. The Director of Operations hires, trains and grows all levels of the Operations function and leads the design, development, and implementation of the organisation, processes, and internal software tools allowing the Operations function to keep on scaling with an ever-improving efficiency and satisfaction. Over time, the internal tools and capabilities developed by the Director of Operations are expected to be commercialised, making the Director of Operations become the general manager of a true profit-center, or “a start-up within the start-up”.

Duties & Responsibilities

Strategy & Operations

• Along with the rest of the executive team, define ambitious goals for the company and translate them into actionable plans and targets for the operations team;
• Take full ownership of the Operations targets and drive the entire Operations team to deliver on or beyond them;
• Get on the ground, analyse data and capture weak signals to define the direction of the operations function, always in the consumer’s favour;

People Management

• Design the future organisation of the operations function and work with your managers and recruiters to fill the roles with the right talents;
• Set performance management standards, evaluation criteria, and career paths for your team members. Promote high potentials and groom them into becoming future leaders;
• Identify training needs and develop training programs to grow your team;

Projects and Product

• Develop an ambitious roadmap to improve and scale systematically the operations functions;
• Lead and/or sponsor cross-functional projects such as offshoring, new Saas roll-out, new organisation, etc;
• Own the product roadmap of the Operations function, whether if it is developed with low-code tools or from scratch, with in-house or outsourced software engineers.

Ideal Candidate

This is a role for you if you are a product-driven people leader. You are a naturally people person who is extremely organised and who finds joy in building beautiful reliable mechanics. You are grounded and know how to get things done quickly and efficiently. You have a keen eye for details and quality and are constantly looking to exceed the current standards. You are looking for the next step in your career in which you can bring together people management, product development and, in the longer run, a commercial component.

Requirements

• Bachelor's Degree from a top-tier university;
• 6+ years experience in a technology-driven environment, including 3+ years in leading teams;
• High analytical and problem-solving abilities;
• Detail-oriented enough to produce documentation for senior stakeholders;
• Demonstrated success in managing complex, cross-functional projects;
• Highly structured and organised with the ability to build systems from scratch;
• Demonstrated success in building software products, either as an internal client or as a product manager.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or seller a home.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 - Video Call: Introductory call with our People & Culture Director
2. Interview 2 - Video Call: Introductory call with our CPO
3. First case to be prepared at home
4. Interview 3 - Physical: Case presentation with our VP of Sales
5. Second case to be prepared at home
6. Interview 4 - Physical: Case presentation with our CEO + CPO
7. Reference Check
8. Welcome aboard!

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.

Our client is a leading Multinational Tech company, developer of personal-computer software systems and applications.

Job Responsibilities:

Customer Skilling Program – ASEAN only :

• Lead and own accountability for breadth customer skilling (unmanaged accounts) as a key deliverable of the Enterprise Skilling Initiative (ESI) via global marketing scale motions and program offerings.
• Manage the non-managed accounts intake process for provisioning of the skilling assets, engaging directly with account teams and their customers directly as required.
• Joint GTM program design and execution with GitHub and other external stakeholders to lead Developer Skilling motion
• Joint co-marketing planning and execution with managed 3rd party Training Services Partner in Partnership with the ASEAN Training Services Partner Manager

Marketing, Communications & Operations for Cross Program:

• Skills Marketing & communications strategy, design and deliverables aligned to core audience programs
• Program impact and status communications to ASEAN and Korea stakeholders and employees (newsletter, impact reports, etc via all aligned comms channels)
• Build regular CLO management review presentation decks for key leadership meetings: locally, and globally.
• Lead the rhythm of the Business (ROB) for the CLO co-ordinating team and stakeholder inputs to business reviews.
• Lead and execute for all external and internal facing Skills Marketing events
• KPI and OKR Reporting & analysis for CLO. Derive analytical insights on the state of the programs and recommend strategies and tactics for continuous improvement. Deliver regular reporting to the CLO.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in Marketing, Program management & delivery (preferably skilling and enablement programs).
• Regional experience predominantly Singapore, Indonesia, Malaysia,, Thailand is desired
• Working knowledge / experience of Cloud Services & Solutions (preferably Azure).
• Experience in customer and/or partner facing roles (sales, marketing, service or support roles).
• Administration & operations excellence, attention to detail.
• Strong organisational skills and ability to positively influence others.
• Data and analytics (excel, data analysis, reporting), well versed with Microsoft suite, Power BI
• Should have good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

Our client is a leading multinational Social media company.

Job Responsibilities:

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version Projects
• Document learnings and share operational insights to cross-functional teams.

Job Requirements:

• Bachelor’s degree or equivalent with min 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
• High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job Description:

POSITION OVERVIEW : Operations Compliance Lead

POSITION GENERAL DUTIES AND TASKS :
Years of Experience

At least 10-12 years’ experience in IT operations in a data warehouse / analytics environment with knowledge on compliance and/or has experience completing one audit cycle.

Position Summary / Project Description

Operations Compliance Lead is to ensure the IT operations planning and execution meets the service levels agreements and audit compliance requirements.

Role and Responsibilities

He will understand the operational process from systems administrations to application management and support. He will plan and provide guidance on ensuring that all project, migrations, and support processes are align and compliance with organizations operation and security policy.

He focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership while aligning with organizations policy.

He will represent the operation team in the management for any audit, compliance or governance forum.

He possesses strong leadership and communication abilities and is able to set realistic goals and implement appropriate plans to guide the team toward achieving those goals. He is able to address multi-faceted issues effectively and in a collaborative manner including across departments.

Govern IT processes and policies

Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems.
Align system administration with overall strategic IT service direction and business needs.
Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives.
Anticipate internal and/or external business challenges and/or regulatory issue.
Develop policies, procedures, and controls to ensure system security and compliance.
Lead the team during audit and/or compliance investigation to ensure all processes are able to meet company policies and governance.
Be aware of any new policy, governance or guidance required from the organization or government.

Optimise Systems Performance and Continuous Improvement

Recommend process, product or service improvements, resource optimisation and cost savings initiatives.
Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement
Optimise / Automate processes to achieve higher efficiency and more sustainable operations
Evaluate current processes and update for any changes or new direction from the organization

Manage Teams

Oversee team management including budgets, forecasting, work allocations and staffing
Develop staff through ongoing coaching, mentoring and career discussions
Define common goals, direction and accountability among staff
Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

-Degree in Computer Science, Computer Engineering

-Minimum 10-12 year working experience in system operations compliance and management areas.

-At least has experience being audited or familiar with any standards (e.g. ISO, ITSM)

-Highly-motivated self-starter who will undertake all activities to the highest professional standards

-Must be cloud certified

-Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

-Experience in managing a team in project implementation or support is a must

-Certification in IT operation management is preferred

-Possess prior hands-on experience with technologies such as Informatica, .NET & MS-SQL database, Oracle, BI tool (OBIEE or Tableau) & any messaging technologies

-Good interpersonal skills with the ability to work with different groups of stakeholders

-Exposure to hospital information / clinical systems is an added advantage.

We are looking for a driven Operation Associate to be part of our passionate team in driving the growth of our Wealth Product Team within the Financial Technology infrastructure.

You will be responsible for assisting in the end-to-end Wealth Products Operation matters, which includes:

• Process and oversee the subscription and redemption requests of different products, including receiving, confirming and booking of the requests.
• Provide utmost support to clients across multiple communication channels including email, instant messaging tools and other social platforms
• Assist in end-to-end User Acceptance Testing (UAT) phases for new features of the trading platforms and applications.
• Work with the relevant stakeholders to enhance operational efficiency and implement a comprehensive and user-friendly trading platforms.
• Support change management efforts including but not limited to establish and update of relevant SOPs, enhance customer experience and ensure operational workflows that align with the regulations.

Requirements:

• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Min 1-2 years relevant experience in financial products operations
• Knowledge of investment management operational processes and requirements.
• Proficient in Microsoft Office like Excel, PowerPoint
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Proactive, detail-oriented and strong communication skills.
• Ability to work in a fast-paced environment.
• Knowledge in Blockchain /Crypto is a plus

About Company:
The company headquartered in Singapore since 2012 and focuses on identifying and managing investment opportunities in Southeast Asia, including corporate and real estate investments and asset management. Our client oversees funds sponsored by both Japanese public and private institutions and is involved in diverse investment and financing projects across the region​.

Job Description:
- Responsible for the new and on-going monthly, quarterly, annual and ad hoc investor reporting and ensure timely delivery of the same.
- Prepare quarterly notices e.g. capital account statement, distribution, net asset value and returns calculation and track investors equity position. Respond to regular and ad hoc investor requests.
- Coordinate capital calls, capital returns and redemptions.
- Prepare internal quarterly portfolio summary information, responsible for analyses and produce Fund-level business plans within reporting timelines.
- Involved in fund-level portfolio models that track actual and forecast financial event, project performance scenarios and calculate internal rates of return, distributions and promotes, etc. Improve models and data analysis as necessary.
- Perform on-going monitoring and review of the Fund’s covenants and compliance including risk management, insurance, governance, tax and filing.
- Support on-boarding new investors, preparing for investors due diligence, investors audit and compliance co-ordination.
- Provide administrative support to investor group meetings.
- Provide regulatory support such as managing MAS licensing, reporting and conduct requirements.
- Monitor AML and sanctions check.
- Maintain and update compliance manuals.
- Assist in monitoring outsourcing arrangements, including updating outsourcing registers.
- Assist in the planning and execution of Compliance Monitoring Program and prepare reports to management/stakeholders.
- Assist in the conduct of in-house training.
- Maintain client's database.

Job Requirements:
- Possess minimum Diploma/Degree or similar qualification
- At least 3 - 5 years of related working experience in fund operation and/or administration
- Proficient in Microsoft Office Application
- Preferably knowledgeable in investment funds
- Proficiency in Mandarin or Japanese is plus point, to communicate with Mandarin and Japanese speaking counterparts.

Compensation:
- Working location: Raffles Place, Singapore
- Working hours: 8am - 5pm / 9am - 6pm
- Variable bonus

About the role

This role, WealthTech Operations Analyst, will be reporting to the Head of APAC Operations during the Project Phase, and transitioning into a Business As Usual position, working within a broader operations team. Their primary responsibility is to ensure the smooth functioning of wealth management operating platforms, processes and systems.

Key Responsibilities:

Project Phase

• Participate in the project to establish the abrdn Wealth Tech platform, being responsible for the Operations Target Operating model and processes
• Gain a deep knowledge and understanding of the Wealth Tech proposition and client requirements.
• Work closely with 3rd party providers to articulate detailed requirements and ensure these are delivered against.
• Test and monitor the performance of the iHub platform to ensure operational efficiency and security.
• Work with the project team to address any issues arising from Wealth Tech technology, processes and systems, including investigating problems, identifying root causes, and implementing solutions to prevent recurrence.
• Ensure Operational readiness ahead of Go-Live and manage the Early life support post go live of the Wealth Tech platform.
• Collaborate with various stakeholders including Technology, Compliance and external vendors to ensure we deliver an E2E solution.

BAU Ongoing Operations

• Oversee ongoing operations of the platform and maintain seamless interactions with clients.
• Manage and resolve distributor/third party queries efficiently and effectively.
• Collaborate with the Proposition team to drive ongoing enhancements and capabilities on the platform.
• Coordinate and manage changes with third-party service providers.
• Generate internal Management Information (MI) reports to track operational usage and performance.
• Providing assurance to clients that the platform is operating in line with expectations
• Supervise and liaise with third-party service providers to ensure smooth operations and adherence to service level agreements (SLAs).
• Continuously seek opportunities to improve operational efficiency and effectiveness within wealth management processes, including streamlining workflows, automating tasks, or optimizing system configurations.
• Working closely with the Proposition teams on client opportunities to grow the usage and profitability of the platform.
• Being responsible for the ongoing development of our operating model and the delivery of new capabilities to support new clients.

Skills and experience

• University degree or the equivalent in professional qualification
• Minimum 5 years' experience in operations, technology, project management and business analyst roles in the asset/wealth management industry
• Strong knowledge of the asset/wealth management business and products.
• Candidate should be self-motivated, dynamic and have a proven track record of working under pressure.
• Strong communication, interpersonal and organizational skills are key and the Candidate needs to be able to work independently and interact with stakeholders at all levels.

What you'll do:

As a Loans Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks will also fall under your purview. Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Position Title: Business Consultant for Operations

About Us:

FT GROUP is a leading business consultancy firm dedicated to providing innovative solutions to our clients. We pride ourselves on delivering high-quality consulting services that drive business growth and operational efficiency.

Job Summary:

We are seeking an experienced Business Consultant for Operations to join our team. The ideal candidate will have a strong background in operational analysis and process improvement. This role involves working closely with clients to identify operational inefficiencies, develop strategies for improvement, and implement solutions that enhance overall business performance.

Key Responsibilities:

1. Conduct thorough assessments of client operations to identify inefficiencies and areas for improvement.

2. Develop and implement process improvement strategies to optimize operational efficiency and effectiveness.

3. Collaborate with clients to understand their business needs and provide tailored consulting solutions.

4. Lead and manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

5. Analyze operational data to provide actionable insights and recommendations

6. Establish and monitor key performance indicators (KPIs) to measure the success of implemented strategies.

7. Facilitate change management initiatives to ensure successful adoption of new processes and technologies.

8. Provide training and support to client teams to enhance their operational capabilities.

9. Prepare detailed reports and presentations to communicate findings and recommendations to clients and stakeholders.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.

Experience: Minimum of 2 years of experience in operations, consulting or a similar role, preferably within a consulting firm.

- Strong analytical and problem-solving skills.

- Excellent project management abilities.

- Proficiency in data analysis tools and software

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Knowledge of industry-specific regulations and standards.

- Willingness to travel to client sites as required.

Interested candidates are invited to submit their resume and cover letter

What you'll do:

As a Credit Loan Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks wi

Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Loan Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The Customer Service will be part of a business that is a market leader in the bearings industry. Reporting to the Sales Department, you will be responsible for e-invoicing activities.

Duties & Responsibilities:

• Upload tax invoices/credit notes, and/or delivery orders to the respective customers’ eInvoicing portals.
• Update the process status in via ERP system
• Monitor and track the completeness of the tax invoices in the IB2K system vs. the shared folders and customers’ eInvoicing portals.
• Liaise with Logistics and Sales personnel for any variations in the invoices
• Administrative tasks on an ad hoc basis
• Responds promptly to customer inquiries
• Perform customer verification and set up new accounts
• Verifying, correcting, and updating account information

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 1 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• A proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude with a pleasant disposition
• Customer-oriented and able to multi-task
• Ability to work independently and with minimum supervision

The Company Offers:

• Competitive Salary Package
• Healthcare Coverage, Medical & Dental Benefits
• Career Advancement with Recurring Bonus

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

We are looking for individuals who are enthusiastic, energetic and have a passion for service to represent Morton's in the dining room and bar with flawless service and Genuine Hospitality.

Responsibilities

• Presenting menu and giving food & beverage recommendations
• Taking and placing orders
• Managing guest experience and ensuring guest satisfaction
• Removing plates and glasses
• Closing and delivering checks
• Setting tables, clean and restock condiments and supplies, and other side duties as assigned

Requirements

• Positive attitude with good communication skills
• Team player
• Service oriented
• Minimum 1 year F&B experience
• Singaporeans only

Get to know the Team

The Singapore Operations team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, you will help connect Singapore customers to a wide array of merchants, from familiar favourites to emerging stars, through our many delivery partners. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to eaters in Singapore!

Get to know the role

You will support the Merchant Acquisition Team by tracking market trends and delivering applicable business insights, analysing sales pipeline and conversion data, and optimising processes to increase sales efficiency and growth across several Grab verticals - GrabFood, Dine-Out, GrabMart, and GrabPay.

You will report to the Head, Sales and Grab Merchant Centre in Singapore.

This role will be onsite at Grab office.

The Critical Tasks You Will Perform

• You will lead market research and identify merchant acquisition opportunities across GrabFood, Dine-Out, GrabMart, and GrabPay.
• You will develop and implement sales processes to enhance efficiency throughout the sales cycle, from lead generation to merchant onboarding.
• You will build comprehensive dashboards by using data from multiple sources to analyze sales performance.
• You will support the planning and execution of sales incentive schemes to achieve business objectives.
• You will create detailed and impactful presentations for key meetings to communicate sales strategies and performance metrics.
• You will collaborate with cross-functional departments on projects.
• You will manage administrative tasks for the team, including employee management and systems access.

Responsibilities:

• Oversee and streamline the bank's operational workflows, including settlements, reconciliations, and transaction processing.
• Resolve discrepancies and ensure the accuracy of financial data.
• Work closely with front-office teams to support trade execution and post-trade processes.
• Prepare operational reports and identify areas for process improvement.

Requirements:

• Bachelor’s degree in Business, Finance, or related discipline.
• 1-3 years of experience in banking operations or trade support.
• Proficiency in operational tools and financial systems.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

About Us:

We are a multi-family office managing the wealth of a number of ultra-high-net-worth (UHNW) families. Our team is dedicated to providing customized solutions across investments and risk management, family governance, wealth transfer planning, strategic support for family businesses and philanthropy. As we grow from a small to a medium-sized enterprise, we seek an experienced Head of Operations to ensure operational efficiency and support both our front and back office teams. This is a unique opportunity to contribute to a dynamic and fast-growing industry in Singapore.

Key Responsibilities:

Operational Leadership: Provide vision, direction and oversight for current operational staff to ensure high service quality for clients.

Implementation: Support the CEO and General Counsel to implement and maintain operational guidelines, trade instructions, and internal policies. Ensure that all processes align with regulatory requirements and best practices.

Compliance Framework: Continuously help develop and refine the operational and compliance frameworks to support the business’s strategic goals, ensuring adherence to legal and regulatory requirements.

Technology & Infrastructure Oversight: Take ownership of the company’s IT and office infrastructure, ensuring seamless operations, regular maintenance, and adherence to safety protocols.

Data Management & Reporting: Ensure the timely and accurate management of client data and regulatory filings. Oversee client reporting processes and ensure deadlines are met.

Board & Executive Reporting: Provide regular and ad-hoc operational reports to the Board, CEO, and General Counsel. Identify areas of improvement and provide insights into operational efficiencies.

Team Collaboration: Work closely with the front office to ensure that client service levels are maintained and enhanced. Collaborate with internal stakeholders to drive continuous improvement across all functions.

Vendor & Partner Management: Manage relationships with external vendors, service providers, and IT consultants, ensuring the highest standards of service delivery.

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Required Qualifications:

Proven experience in operations management within the financial industry, ideally within wealth management, private banking, or family office environments.

Strong knowledge of compliance and regulatory frameworks applicable to financial services in Singapore.

Leadership experience in managing and developing high-performing teams, with a demonstrated ability to take ownership and drive results.

Technologically savvy, with experience in overseeing IT infrastructure, ideally with an understanding of digital architecture and software platforms.

Strong Microsoft office skills including PowerPoint and Excel.

Exceptional organizational skills and a commitment to operational excellence, with a focus on process improvement and risk management.

Strong interpersonal and communication skills, with the ability to collaborate across all levels of the business and build relationships with internal and external stakeholders.

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What We Offer:

The opportunity to work within a growing organization, with the ability to shape and influence the business’s future.

A collaborative and dynamic work environment, offering opportunities for professional growth and development.

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

About the Role:

The Sales Operations Business Partner will own Confluent’s sales processes and work closely with the AVP(s) / RSD(s) of Sales to help manage the team's selling efforts. The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team

What You Will Do:

• Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
• Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
• Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
• Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
• Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
• Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
• Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
• Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization

What You Will Bring:

• BA/BS degree preferred
• At least 5+ years of Sales Operations experience preferably in a SaaS/Cloud company
• Advanced excel skills required
• Comfortable engaging at all levels in an organization to deliver results
• Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
• Endless curiosity and a need to dive deeper for understanding
• Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners