Job Description & Requirements

1. Lead and execute sales forecasting, budgeting, and planning to maximize sales performance in all channels.
2. Lead project sales; including formulation of sales strategy, client proposal preparation, and contract formulation, etc.
3. Conduct all sales training monthly.
4. Establish and maintain good relationships with clients and channel partners.
5. Produce marketing materials (brochures, sales kits, training materials etc).
6. Creating strong and consistent company image in the market.
7. Conducts monthly/ quarterly and annual business reviews and report.
8. Any other ad-hoc assignment by management

Job Description:

• To ensure projects assigned are completed within schedule and approved budget
• Attend regular meetings with project stakeholders to resolve project matters
• Lead and manage site installation teams to achieve common project objectives
• Submission of project reports and required project deliverables
• Competent to manage assigned projects independently or with minimum supervision

Job Requirements:

• Degree or Diploma in any Engineering field
• Minimum 2 years of relevant experience in lift & escalator / construction industry preferred
• Good project management and administrative skills
• Good knowledge of relevant code of practice
• Familiar with applicable construction contract
• Possess Microsoft project and project management software skills
• Candidate with better qualifications / work experience may be considered for more senior position

The job involve

1. Cleaning

2. Cleaning in ad hoc places either residential or commercial

3. Roster management

4. Client management

5. Training and orientation of the job to the new staffs

6. Martket the cleaning services

The work places are not fixed. The candidate must go all over singapore if demand needs.

Role:

• Manage sales operations within designated territories for robotic hull cleaning.
• Maintain customer relationships throughout the sales cycle.
• Coordinate engineering support for sales activities.
• Meet sales targets in collaboration with the Managing Director.
• Engage with potential customers including Agents, Ship Managers, and Ship Owners.
• Align sales priorities with the company’s marketing strategy.
• Provide input to ensure product range meets market needs.
• Negotiate contracts under favorable market conditions.
• Participate in public relations events with marketing counterparts.
• Contribute to exhibitions, demonstrations, and trade shows.
• Prepare and deliver quotations following established procedures.
• Process orders according to current guidelines.
• Assist in ensuring accurate ordering during internal contract reviews.
• Gather market intelligence to inform company strategy.
• Assist in developing sales plans and budgets.
• Advise on and enforce sales policies and procedures.

Requirements:

• A minimum of 7 - 8 years’ experience in roles such as Sales Manager or Inside Sales.
• Previous experience in sales within the Marine industry.
• A self-motivated and proactive individual.
• A creative thinker with the ability to innovate.
• Good network connections with ship owners and ship managers.

Responsibilities:

• Customer Communication: Regularly manage communication with customers to maintain strong and long-lasting business relationships.
• Quotation Management: Decide on quotes in line with company pricing policies, accept customer orders, and apply discounts as needed.
• Projects Management and Coordination: Oversee the project progress, coordinate and ensure completion on time.
• Customer Engagement: Provide a positive customer service experience by timely response and successful delivery of services according to customer’s needs and objectives
• Internal Communication: Facilitate communication between customers and internal teams.
• Support and Satisfaction: Provide essential support to enhance customer satisfaction, focusing on process improvements and goal achievements.
• Management Communication: Share insights with the management team regarding sales, business development, pricing, technology solutions, and competitor activity to support strategic planning.
• Business Development: Grow the existing accounts by developing new business and assist in the preparation of sales presentations and marketing materials for pitching projects.
• Others: Perform any other duties as assigned

Requirements:

• Min. Diploma in Marketing or relevant

• 2 years of relevant experience

• Excellent communication skills and creative

• Able to communicate and write in English & Chinese

• Willing to learn

• Strong sense of ownership and commitment in assigned tasks

• Proficient in Microsoft Excel, Word and PowerPoint

• Knowledge of Marketing and Social Media is a plus

• Able to work independently and demonstrate good teamwork

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Company handles small vessels that transport crew or cargo to vessels.

Role:

Operations:

• Organize and oversee counter operations, including staff scheduling, performance monitoring, and attendance tracking.
• Handle performance issues and disciplinary matters for counter staff.
• Manage the handling of parcels related to client orders.
• Assist in sourcing external resources (e.g., boats, freelance crew) as needed.
• Perform counter duties during shifts when required.
• Support the operational needs of the fleet.

Teamwork:

• Assist with crewing matters.
• Train and mentor counter staff to ensure job proficiency and support their growth.
• Understudy the operations manager role for self-development.

Safety & Compliance:

• Ensure all procedures for handling client orders are followed, and that counter staff are aware of and comply with requirements.
• Assist in conducting investigations, particularly related to counter operations.

Customer Service:

• Ensure counter staff meet company expectations in delivering customer service standards to clients.

Miscellaneous:

• Support company projects as directed by the operations manager.
• Perform any other tasks assigned by the operations manager.

Requirements:

• Diploma or equivalent in maritime or logistics-related field.
• At least 2 years of experience in the harborcraft, maritime, or logistics sector.
• Experience in team management.
• Ability to work independently.
• Proficiency in spoken English.
• Strong team player.

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Video Introduction: Gain insights into Durapower through this video by our management team.

The Opportunity: We are actively seeking a Business Development Manager specializing in Energy Storage Systems for maritime industry, you will play a pivotal role in expanding Durapower's footprint in this segment.

Why Durapower? What attracts you to Durapower? We are keen to understand what makes you interested in joining our dynamic team.

Job Description: Sales & Business Development Manager

Responsibilities:

• Build and maintain strong partnerships with propulsion system integrators, ship builders and naval architect to facilitate the adoption and integration of energy storage systems in maritime applications.
• Work closely with standard product provider on collaborators in energy storage solutions for hybrid and fully electric ships, ensuring alignment on Durapower’s battery pack product offerings and sales strategies given DNV, BV, Lloyds’ certification.
• Effectively promote and sell battery packs, adhering to distribution agreements and ensuring smooth order facilitation.
• Create and implement sales strategies that integrate the strengths of partners’ solutions and Durapower’s battery packs to meet market demands and revenue targets.
• Oversee relationships with key accounts and distributors, ensuring successful adoption of battery systems and addressing client needs promptly.
• Evaluate market trends and sales performance, providing feedback to all stakeholders to refine strategies and optimize sales outcomes.

Requirements:

• Bachelor’s or master’s degree in a related field with significant B2B sales experience, ideally within the maritime industry.
• Three to six years of business development experience in the maritime sector
• Essential to have a track record of success and a strong network within the local marine industry with propulsion system and marine engine experience
• Experience working with system integrators, managing partnerships with technology providers, and coordinating with distributors.
• Good understanding of market-demand, energy storage systems, battery cells, and distribution practices will be an added advantage.
• Track record of successful client relationship management and achieving sales targets.
• Ability to analyse market trends and sales data to drive strategic decisions.

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 6 months commitment
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google suites, Zoom, Google meets, etc)
• No prior experience required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Snacks, coffee, drinks, in the office

Operations Management:

· Oversee daily operations, ensuring efficient execution of tasks across departments to maintain smooth business functions.

· Liaise closely with the Sales team to ensure alignment with product delivery strategies and customer needs.

· Assist the Regulatory Department in preparing for internal and external audits, ensuring compliance with required standards.

· Issue invoices, airway bills, and assist with packing and labeling of products for delivery.

· Provide logistical and administrative support, including the preparation of internal and external audits.

· Help build and improve resilient internal processes to support rapid scaling and operational growth.

· Coordinate internal resources and assist various teams to ensure projects are delivered on time and meet the company's standards.

· Provide administrative support to ensure all marketing and operational initiatives are executed seamlessly.

Marketing Support & Content Development:

· Assist in the creation and development of engaging marketing materials, such as product brochures, press releases, and digital content for social media.

· Conduct market research to stay ahead of industry trends and competitor activities, offering insights to inform marketing strategies.

· Develop innovative marketing ideas to promote EyRIS products and services, reaching new clients and partners.

· Respond to customer inquiries through email and social media platforms, ensuring professional and timely communication.

Event Representation & Global Branding:

· Represent EyRIS at international events, exhibitions, and conferences, promoting our innovative solutions to a global audience.

· Support the Marketing team in planning and executing promotional activities that boost brand awareness and client engagement.

Administrative & Operational Efficiency:

· Perform any other additional ad hoc duties as assigned.

Work Experience Requirements:

· Ability to work efficiently in a fast-paced, dynamic environment.

· Drive for Excellence: Entry-level candidates are welcome, as long as you're motivated, proactive, and eager to learn.

· Team Player: Collaborative mindset with excellent interpersonal skills, thriving in a dynamic team environment.

· Problem-Solving Skills: Strong analytical skills and the ability to think outside the box to overcome challenges.

· Tech-Savvy: Proficiency in Microsoft Office applications, with design capabilities (Adobe Photoshop, Illustrator) as a bonus.

· Prior experience in operations and/or marketing is an advantage.

· Language Proficiency: Professional proficiency in English and Chinese is required, while proficiency in other languages is advantageous.

Role:

Operations:

• Organize and oversee counter operations, including staff scheduling, performance monitoring, and attendance tracking.
• Handle performance issues and disciplinary matters for counter staff.
• Manage the handling of parcels related to client orders.
• Assist in sourcing external resources (e.g., boats, freelance crew) as needed.
• Perform counter duties during shifts when required.
• Support the operational needs of the fleet.

Teamwork:

• Assist with crewing matters.
• Train and mentor counter staff to ensure job proficiency and support their growth.
• Understudy the operations manager role for self-development.

Safety & Compliance:

• Ensure all procedures for handling client orders are followed, and that counter staff are aware of and comply with requirements.
• Assist in conducting investigations, particularly related to counter operations.

Customer Service:

• Ensure counter staff meet company expectations in delivering customer service standards to clients.

Miscellaneous:

• Support company projects as directed by the operations manager.
• Perform any other tasks assigned by the operations manager.

Requirements:

• Diploma or equivalent in maritime or logistics-related field.
• At least 2 years of experience in the harborcraft, maritime, or logistics sector.
• Experience in team management.
• Ability to work independently.
• Proficiency in spoken English.
• Strong team player.

Overall in charge of the Central Kitchen. To contribute to the successful operation, maintenance, and constant improvement of central kitchen production to achieve target.

• In charge of weekly and monthly reports
• Manage and control Profit & Loss as well as overall cost in central kitchen
• Checking financial statement for central kitchen
• Updating of the monthly Production reports
• Supervise Central Kitchen Supervisor(s) and Production staff
• Improve and maintain on the Central Kitchen’s production efficiency
• Work closely together with R&D and Operations department
• Responsible for the cash management in the Central Kitchen
• Checking and maintenance of Central Kitchen machineries
• Checking of inventory and raw-material reports as well as planning for purchases
• Analyse HR and Purchase reports
• Undertake any ad-hoc assignments from supervisor

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We are seeking an APAC Sales Operations Analyst based in Singapore. This role is a crucial strategic partner for go-to-market sales leaders throughout the APAC region, focusing on sales strategy and analytics, operations, processes, and tools.

Key responsibilities include:

Sales Forecasting:

• Work closely with sales leadership to develop accurate sales forecasts
• Analyze historical data and market trends to inform forecasting models

Data Analysis and Reporting:

• Analyze pipeline overview, sales performance metrics and generate insightful reports to support decision making process
• Provide data-driven recommendations to enhance sales strategies and outcomes
• Regularly update key stakeholders on sales performance and trends

Sales Plan Management:

• Assist in the development and management of the sales plan
• Quota setting and review in collaboration with leaders
• Sales structure review, setup and maintenance
• Territory and Account assignment

Sales Process Optimization:

• Streamline and improve the sales process to maximize efficiency and productivity
• Identify and implement best practices for lead generation, opportunity management, and deal closure

Sales Training and Development:

• Collaborate with the training department to design and implement sales training programs
• Ensure sales representatives are equipped with the necessary skills and knowledge

Cross-Functional Collaboration:

• Foster collaboration between sales, marketing, finance, and other departments
• Act as a liaison between sales and other teams to address issues and promote alignment

Process Documentation and Improvement:

• Document sales procedures
• Identify areas for improvement and support sales enablement to implement changes to enhance overall efficiency

Requirements:

• 5-10 years sales operations & analytics experiences in regional role working with multiple stakeholders
• Strong analytical, data-oriented mindset and the ability to use data to drive insights and decision-making
• Detail oriented with strong attention to detail and focus on quality results
• Strong stakeholders and project management capabilities
• Skilled communicator with interpersonal relationship skills, with the ability to convey complex concepts and information to a broad audience
• Salesforce.com administration proficiency
• Proficient in MS Office applications, advanced skills in Excel modeling & Power Point proficiency. Prior business processing and system skills an advantage
• Highly organized with excellent time management skills and ability to manage multiple priorities and projects in a fast-paced environment
• Proactive Initiative, Critical Thinking, Innovating and able to work with minimal supervision.
• Demonstrates ability to work autonomously and where necessary problem-solve with limited guidance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Responsibilities:

• Collect all necessary data 72h- 24h before vessels departure (Tracking, SatComs, vessels
  Characteristics and Ops Constraints) in order to calculate the best routes and speed.
• Provide meteorological and oceanographical forecasts and observations data to vessels.
• Advice captains for their Passage Planning, before departure and during Ocean crossing.
• Optimize all vessel routes as well taking into account vessel’s observations to comment about Metaocean Forecasts.
• Monitor Vessel Performance, Data Collection, Model Calibration and Performance Analysis.

Requirements:

• Officer of the watch on OSV vessels for 2 years including passage planning operations.
• 2 years of offshore experience within a maritime company.
• Experience within a vessels weather reporting center or ops monitoring centre will be advantageous.
• Experience as Chief Mate or Second Engineer on OSV vessels, Gas-Carrier, Tanker or Bulk Carrier will be advantageous.
• Proficient in use of sea keeping software and ops software.
• Proficient in Excel, Powerpoint and JIRA.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Don't like boring workdays? Yeah, neither do we.

At The Black Hole Group, we're all about sizzling food and sizzling workplace vibes. Above all, we’re fun, and it's never a dull day at work!

And guess what? We're on the lookout for an Assistant Entity Manager to join our team. If you’d like to work with the likes of those with culinary and front of house experience.

As our F&B Assistant Entity Manager, you’ll be making independent decisions from solving customer’s problems to providing satisfactory solutions to various situations. You’ll dive into everything from daily operations to front of house and customer-facing duties. If you’ve got a knack for creating an engaging work environment, fostering talent, and making sure everyone feels valued, you're exactly who we're looking for.

Check us out: https://www.theblackhole.sg/careers

Some perks:

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders

Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Demonstrates the ability to lead, be proactive and have initiative.
• Overseeing the daily operations on shifts.
• Ensures proper uniform, punctuality and grooming are according to company
• policy and standard.
• Ensures proper hygiene as prescribed in the company guidelines.
• Understands and adheres to proper food handling, food safety and sanitation
• standard during food preparation, serve and clean up.
• Maintaining a positive environment and culture which provides fast, efficient and
• friendly service for both customers and staff.
• Maintains a clean and organised environment.
• Responsible for planning and scheduling of staff.
• Following beverages Standard of Procedures and maintaining the consistency of products and services.
• Proactive in solving customer’s problems and providing satisfactory solutions to
• various situations.
• The “Owner” and Role Model of the service initiative during his/her shift.

What You’ll Bring:

• Passion for service.
• Minimum education requirement of O levels and above.
• Minimum one year of previous supervisory role in the F&B industry.
• Outgoing personality and go-getter attitude.
• Enthusiasm for challenges and ability to cope in a fast paced environment.
• Excellent verbal and communication skills.
• Basic computer and Microsoft skills.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Pay: Up to $3,300 per month

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Late shift
• Weekend availability

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Who We Are:
Since its inception in 2013, The Black Hole Group and its concepts such as Tipo, Working Title, The Great Mischief and more continue to create quality culinary concepts, celebrate artisanality, and cultivate experience. We started from a backpacker’s hostel, so our teams are full of adventure, culture, and food. We’re passionate F&B enthusiasts who love what we do, and we’re committed to providing our guests with exceptional service.

Our ambitions are big with new concepts and new menus, so there’s no better time to join us in creating dining experiences that are both delightful and unforgettable.

Our Concepts:
Tipo Pasta Bar - Aliwal
Tipo Pasta Bar - Waterloo
Tipo Strada - Wheelock
Tipo Strada - Keong Saik
Tipo Strada - Novena
Tipo Strada - Hamilton
Working Title Lasalle
Ela Jalan Sultan
The Great Mischief @ National Gallery
Small Batch @ Botanic Gardens
Afterwit Mexican Taqueria
Granary Catering Co

What’s in it For You:
Medical & Dental - Up to $300
Staff Meals
Transport Allowance - Up to $100 monthly
Training Allowance - Up to $500 annually
Referral Bonus - Up to $1,200 per referral
Dining Discount - 20% off extended to friends & family
Maternity & Paternity Leave - With $300 baby bonus
Birthday Perks
Staff Cohesion - Local and overseas bonding trips
Mentorship Programme - Grow personally and professionally

What You’ll Do:
Provide Positive Customer Experience - Food can be what makes a dining experience memorable, but your demeanour and attentive service will be what makes it unforgettable, turning first-time diners into loyal customers.

Work Efficiently - Your efficiency ensures a seamless dining experience for every guest. Advise them on what to order, how to pay, and any little requests with speed and accuracy. Familiarise them with menu items, plating, and brand information.

Work in Harmony - Collaborate with fellow crew members and kitchen staff to create a harmonious working environment that reflects service quality.

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

Job Purpose:

We are seeking a highly skilled and experienced Project Manager to oversee the successful planning, execution, and completion of M&E EPC and EPCM projects. The Project Manager will be responsible for managing all aspects of the project lifecycle, including scope, schedule, budget, and quality control. The ideal candidate will have a strong background in mechanical & electrical engineering and cleanroom construction with a proven track record of delivering complex projects on time and within budget.

Key Responsibilities:

1. Project Planning and Execution:

• Lead the end-to-end management of M&E EPC and EPCM projects, ensuring that all project objectives are met in accordance with contractual agreements and company standards.
  • Develop comprehensive project plans, including scope definition, timelines, resource allocation, risk assessments, and budget estimates.
  • Ensure effective coordination and management of engineering, procurement, construction, and commissioning activities.
  • Monitor and control project progress, implementing corrective actions when necessary to keep the project on track.

2. Budget and Cost Management:

• Manage project budgets, ensuring that all financial targets are met and that costs are controlled.
• Prepare and review financial reports, tracking expenditures, forecasts, and project profitability.
• Ensure effective cost management strategies to optimize project efficiency and profitability.

3. Team Leadership and Coordination:

• Lead and coordinate multidisciplinary teams of engineers, contractors, and subcontractors to ensure the timely delivery of projects.
• Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment.
• Ensure effective communication between project teams, stakeholders, and senior management to ensure alignment with project goals.

4. Risk Management and Compliance:

• Identify project risks and develop risk mitigation strategies to ensure successful project delivery.
• Ensure compliance with health, safety, and environmental (HSE) regulations and company policies throughout the project lifecycle.
• Manage project changes, including scope adjustments, contract modifications, and stakeholder expectations.

5. Contract and Stakeholder Management:

• Manage relationships with clients, contractors, and other stakeholders, ensuring clear communication and successful project outcomes.
• Oversee contract negotiations, manage contractual obligations, and ensure all project deliverables are met in line with client expectations.

6. Quality Assurance and Control:

• Implement quality control processes to ensure all project deliverables meet or exceed industry standards and client expectations.
• Conduct regular site inspections to monitor progress, safety compliance, and adherence to project specifications.

7. Project Reporting:

• Prepare and present regular progress reports to senior management, clients, and stakeholders, providing updates on project status, risks, and milestones.
• Maintain accurate project documentation, including schedules, budgets, reports, and contracts

Key Requirements:

• Experience: Minimum 8-10 years of experience in project management within the M&E EPC/EPCM industry, with a proven track record of successfully managing large-scale engineering projects.
• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field. A Project Management Professional (PMP) or PRINCE2 certification is an advantage.
• Industry Knowledge: In-depth knowledge of M&E systems, including HVAC, electrical, and mechanical systems, process system, cleanroom system, as well as construction methodologies, codes, and standards.
• Project Management Skills: Strong proficiency in project scheduling, budgeting, risk management, and contract administration. Experience with MS Project or similar project management tools.
• Leadership: Excellent leadership and team management skills, with the ability to motivate and coordinate cross-functional teams.
• Communication: Strong verbal and written communication skills, with the ability to effectively communicate with clients, subcontractors, and team members.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve complex project challenges and deliver high-quality results.
• Mobility: As and when needed.

Competencies:

• Excellent organizational skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• High level of initiative and a proactive approach to project management.
• Strong negotiation and interpersonal skills.
• Further Training: CSCPM, Managing WAH, Bizsafe L2

Job Description

· Brand management

· Develop marketing strategies (short-term to long-term) for new and existing products

· Organize promotional events and coordinating day-of deliveries and staffing arrangement

· Collaborating with different stakeholders to ensure successful implementation of strategic marketing plans including defining success criteria, measuring the effectiveness of initiatives, and reporting on results

· Lead and provide guidance to junior Marketing members and interns

· Brainstorming fresh advertising ideas with senior management

· Supporting integrated marketing and communications across a variety of channels and vehicles– internal, external, PR, digital, social, web, etc.

· Manage the advertising and promotions budget with the group marketing manager

· Analyse and evaluate the effectiveness of marketing campaigns and provide alternatives and/or make adjustments where necessary to achieve / maintain a high return of investment (ROI).

· Monitor competitors’ activities closely, and in doing so provide effective countermeasures to maintain profitability.

Requirements

· Possesses at least a Degree in Marketing or related marketing disciplines.

· Minimum 5 years’ experience in the Retail/FMCG or related industries.

· Good numerical and analytical skills

· Results-oriented and strong work ethic

· Effectively bilingual, fluent in both spoken and written English and Mandarin.

· Possess excellent interpersonal skills

· Strong passion in Media/Online Marketing solutions

Responsibilities

● Consulting and advisory to clients social media marketing

● Support clients on product lines development and management

● Assist clients to organize and consult on marketing campaigns (physical and online)

● Management consulting and support on educational initiatives for clients’ products and services

● Consulting and management support on Clients’ marketing publications

● Offer marketing and management leadership support to clients.

Requirements

● 3-5 years of professional experience

● An expert level understanding of IT, Deep-tech and respective marketing tools

● Web2 and Web2-Web3 transformational experience

● Hands-on attitude with the drive and work ethic to get things done

● Ability to work with a distributed team

● Team player with strong time management skills and an ability to multitask and independently resolve issues

● Thrive in a fast-paced environment and ability to pivot quickly

Skills

a. Familiarity with SendGrid and Metabase

b. Experience building and managing social communities

c. A strong Twitter following

d. Start-up experience

e. An expert level understanding of IT, AI and Deep-tech

f. Web2 to Web3 transformational experience

g. Ability to work with a distributed team

h. Team player with strong time management skills and an ability to multitask and independently resolve issues

i. Thrive in a fast-paced environment and ability to pivot quickly