Roles & Responsibilities

Our firm is specialized in International Students Recruitment, we have recruited more than 500 international students annually from overseas to study in various schools in Singapore.

Job Description

The candidate will work on a wide range of tasks ranging from sales and marketing, academic program management and administration.

Academic Programme Management

• Manage various academic programmes from kindergarten level to Doctoral level, including preparing and coordinating the logistics of module registration and timetabling scheduling, internships, study awards and other financial administration.
• Provide academic and administrative advisory support services to students.
• Coordinate and assist student orientations and enrolment processes. Organize student engagement sessions.
• Review current marketing plans, response rates and KPI against project milestones and make adjustments to improve the process
• working with the sales team to create online multimedia market sales campaigns for new client development as well as increased client retention
• Work with local schools and overseas education agencies to create and design various marketing strategies
• Review current marketing plans, response rates and KPI against project milestones and make adjustments to improve the process
• Overseeing social media strategies to drive engagement and brand recognition
• Business partnering with local schools to implement a comprehensive business plan
• Market research on the most updated student recruitment channels.
• Proactively spotting new business opportunities with the purpose of expanding company revenue in line with business practice
• Strong relationship development with existing customers.
• Actively involved in pitching and materials preparation needed such as qualitative proposals, capability statements, etc
• Project management
• Point of contact for the region's corporate communications and strategy
• Leading all activities relating to press releases, websites, articles, presentations, social media channels and events for internal and external use both
• Other duties as assigned by Director or board of management.

Qualifications and Requirements

• Bachelor Degree and above, with at least 12 years of relevant working experience.
• have experience in a similar role in B2B and B2C Marketing, Knowledge of online conference and events marketing would be highly advantageous.
• Experience in managing and developing integrated marketing campaigns to drive results
• Knowledge of live video straming website analytical tools such as Douyin & Tiktok, KOL or online influener in Overseas Education business is preferred
• Strong communicator and problem solving ability
• Candidate must be able to communicate online with existing overseas partners and customers In Mandarin Chinese, as wel as be able to generate contract in Chinese with our business partners and customers. 95% of existing overseas partners and customers are based in mainland China, Hongkong and Taiwan area, who only speak and type Chinese during their online business enquiry. Proficiency in Mandarin Chinese is a must.
• Candidate must be able to take care of online business enquiry thru mobile app after office hours
• 6 working days per week, Over-Time arrangement at night during Monday to Saturday or on Sunday will be required during peak back-to-school seasons.

Sales Manager responsible for the success of sales department to achieve those targets and budgets based on what's happening with revenue streams so that everything runs smoothly from month to month.

Responsibilities:

• Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward and individual recognition
• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily report of field sales success and communicate data to superiors
• Sell to existing and potential direct accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process
• Continually develop knowledge of the business climate, applications and competition for his/her defined geography and accounts
• Develop, maintain and execute a territory plan
• Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
• Maintain data relative to partners, accounts and activities and will document customer interactions
• Prepare reporting as needed

Job Description & Requirements

· Be responsible for managing design team daily operations for projects in charge. Ensure quality and timeliness of design works.

· Communicate closely with in-house China design team and guide them for system design, shop drawing deliveries.

· Attend necessary design meetings to resolve design issues and present design proposals, and write meeting minutes.

· Coordinate with Client, Main Contractor, Architect and Consultants for design & technical concerns.

· Raise RFIs for any design / technical concerns / issues

· Provide technical advice to team and relay the meeting results to China design team.

· Support the project team for any site issues when necessary.

· Manage design changes or additional scope of works.

Requirement:

· Strong technical facade design experience min. 8 years

· Communication skills are a major part of this role as extensive liaison with clients, consultants, contractors and suppliers is necessary to ensure project commitments are met.

· Have a proven record in managing and running major curtain walling and facade projects in ASIA along with a facade design background.

·Willing to work for 5.5days Alt Saturday.

Looking for highly motivated individual to join us as Facilities Manager/Executive. May refer to our website www.e-tech.com.sg for an understanding of our business nature.

Main role is to provide strong support to the Business Development Director in the aspect of liaising with MA and other corporate clients.

Responsibilities

• Maintain ongoing communication with contractors, clients, and team
• Conducts daily toolbox meeting with the Team every morning
• Schedule and supervise maintenance repair work
• Ensure compliance with state and federal regulations
• Prepare timely quotations and invoices
• Conducts site visit
• Build and maintain good business relationship with clients

Qualifications

• 1-3 years of experience in facilities maintenance or equivalent related functions for FE position
• more than 3 years of experience in facilities maintenance or equivalent related functions for FM position
• Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
• Must be a well organized, detail and customer (internal and external) oriented self-starter
• Strong procurement and negotiation skills
• Educational background in area of M&E of added advantage

Additional Information

• no age limit ; fresh graduates are welcomed too
• 5.5 working days at Kallang Industrial area

This role is for you as an entry point into creative agency world and you'll be interested in learning more around business operations. This role will be the gel between our key teams.

Responsibilities:

• Smooth Operations: Be the glue that holds our teams together by performing essential administrative tasks across finance, marketing, and sales.
• Sales & Marketing Support: Play a pivotal role in assisting sales and marketing tasks, such as booking calls, following up on CRM tasks, and contributing to our social media marketing efforts.
• Supplier Coordination: Collaborate with suppliers to obtain quotes, manage production requirements, and coordinate delivery schedules for diverse projects, including print, digital, events, and video production.
• Finance and Contracts Support: Handle supplier onboarding, purchase orders, and invoice setup by providing the necessary business details.
• Management Support: Assist senior team members by booking meetings, taking notes, monitoring inboxes, preparing sales decks, and arranging follow-ups.
• Team Admin: Help manage studio scheduling, assign tasks, and report directly to management to ensure smooth day-to-day operations.
• Basic Reporting: Monitor key KPI dashboards, identify trends, and create custom reports on team productivity, sales, and more.
• People Manager Support: Maintain schedules for key events like six- and twelve-month reviews, start dates, and other crucial information.

Requirements:

• 2 years and more experience in a similar operations or administration role
• Proficient with Microsoft office applications and other digital workplace tools
• Flexible, adaptable and a co-operative attitude
• Calm under pressure
• Good standard of English grammar and spelling
• Good organization skills and attention to detail
• Diligent and efficient
• Strong attention to detail
• Self-motivated and takes initiative
• Reliable, with a strong sense of responsibility and ownership of tasks

Remuneration will be commensurate with qualifications and experience. Please email your resumes to: [email protected]

Kindly note that only shortlisted candidates will be notified.

We look forward to your applications.

Job Scope:

• Oversee and manage daily operations of the nursing home facilities, ensuring compliance with regulatory requirements and organizational standards.
• Coordinate and supervise the activities of support staff, including housekeeping, maintenance, and multidisciplinary teams.
• Develop and implement operational procedures and processes to enhance efficiency and service quality.
• Monitor and manage inventory and supplies, including procurement and budgeting.
• Address and resolve operational issues and challenges in a timely and effective manner.
• Ensure effective communication and collaboration with other departments and stakeholders to achieve organizational goals.

Educational Background:

• A-levels or a diploma in a related field (e.g. Facilities Management, Healthcare Administration or Business Management or a similar discipline).
• Relevant certifications such as Risk Management certifications, and BizSAFE certifications would be highly advantageous.

Experience:

• Proven experience in an operations role within a nursing home or a similar healthcare setting, demonstrating effective management and operational oversight.

Skills and Attributes:

• Strong organizational and leadership abilities.
• Proficiency in coordinating and managing multiple tasks and teams.
• A proactive approach to problem-solving and process improvement.
• Excellent communication and interpersonal skills

Report to : General Manager

Responsibilities

- Process sales orders, manage bookings, and update client databases

- Coordinate with kitchen staff to ensure timely and accurate order fulfillment

- Handle customer inquiries, complaints, and feedback via phone, email, or in-person

- Prepare and send out invoices, receipts, and other financial documents

- Maintain accurate records of sales, customer interactions, and marketing efforts

- Assist in developing and implementing marketing strategies to increase sales and customer engagement

- Collaborate with the operations team to achieve sales targets and business objectives

- Manage kitchen inventory and ordering of ingredients, supplies, and equipment

- Assist with menu planning, recipe development, and cost control initiatives

- Upload and maintain menu items on online portals and applications.

- Perform other administrative tasks as assigned by management to support kitchen operations

- Assist with event planning, coordination, and execution (e.g. catering, parties, corporate events)

- Conduct kitchen audits and implement improvements to workflows and processes

- Assist with staff recruitment, training, and performance evaluations

- Cover duties of other team members during absences or peak periods

- Participate in menu engineering and pricing strategies

- Assist with delivery logistic arrangements.

- Any other ad-hoc task assigned by General Manager

Qualifications:

- 1-2 years of experience in sales administration, kitchen operations, or a related field

- Proficient in Microsoft Office and Google Suite

- Excellent communication and customer service skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Basic knowledge of food safety and handling practices

- Fresh graduates welcome.

Marketing Manager is the person incharge for the development of new business and getting new orders, corporate tie up etc. Also needs to look into current business type and needs to work out the new strategies and ways to improve the business. Also needs to look into operations of the business and multi tasking.

What you will be working on

This role involves leading and facilitating the transition of technology-related changes within the organisation, to support the adoption of new processes, systems, and organisational structures. The individual will collaborate closely with various stakeholders and would also be tasked with integrating service design principles into change processes to facilitate seamless transitions and mitigate resistance to change, and to drive change initiatives that enhance our organisational effectiveness and service delivery.

Change Planning and Implementation

• Developing change management strategies and plans that align with the organisation’s goals. This includes identifying the need for change, setting objectives, and outlining the steps required to achieve successful implementation.
• Competencies: Change Planning and Strategy

Change Impact Analysis

• Assess the impact of change to identify the impact and effects changes on organisational processes, systems, and people, and identify potential risks and devising strategies to address resistance and facilitate a smoother transition.
• Competencies: Analytical Thinking, Problem Solving, Risk Management

Stakeholder Engagement:

• Engage with key stakeholders at all levels of the organisation to build support for change initiatives, ensuring awareness, commitment, and adoption of the assigned project.
• Competencies: Stakeholder Engagement

Communication

• Develop and execute impactful communication strategies tailored to various target audiences, ensuring clear, meaningful messaging that resonates with stakeholder.
• Competencies: Communication Skills, Message Framing & Delivery

Training and Enablement

• Collaborate in the development, design and delivery of training and enablement strategies aligned with change initiatives, to equip impacted stakeholders with the necessary skills and knowledge to adapt to new processes and systems.
• Plan and contribute to the development of materials and resources that support stakeholder readiness.
• Competencies: Training Design, Content Development, Training and Development

Stakeholder Readiness and Support

• Conduct assessment to gauge the stakeholder readiness for change and identify areas that require additional support or intervention to mitigate risks.
• Work closely with stakeholders to ensure readiness for change, employing strategies to manage resistance and facilitate a positive acceptance of new initiatives.
• Competencies: Stakeholder Management

Integrating Service Design in Organisational Change

• Assessing how changes will impact service delivery, identifying opportunities to improve services during the change processes, and ensuring that the redesigned services align with organisation evolving needs and goals.
• Competencies: Communication, Facilitation, Systems Thinking, Service Design

What we are looking for

• 3 to 5 years of experience in change management or a related field, with a strong track record of successfully implementing change initiatives.
• Tertiary qualification preferably in change management-related, organisation development-related or communications-related fields. Relevant certifications (e.g., Prosci Certified Change Practitioner) are highly regarded.
• Demonstrated ability to develop and implement change management strategies and plans effectively.
• Exceptional communication skills, capable of crafting and delivering clear, impactful messages to diverse audiences.
• Strong analytical skills, with a proven ability to conduct thorough Change Impact Analyses.
• Experience in supporting the design and delivery of training programs related to change initiatives.
• A deep commitment to public service and alignment with our organization's mission, vision, and values.
• Prior experience in the public sector or a complex, regulated environment is preferred.

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract.

What you will be working on

Systematically promote digital and process innovation in SSG by:

1. Designing and implementing processes to systematically discover opportunities where business processes could be further optimised and digitalised in SSG
2. Working with such business owners to map and analyse their current processes and workflows
3. Co-creating more optimal workflows and processes with such business owners, including simplification of operations and/or policy where suitable
4. Co-creating digital solution proofs of concept (POCs) with such business owners where suitable
5. Designing and tracking indicators to measure extent of optimisation and digitalisation of business processes in SSG

What we are looking for

Knowledge/prior experience in:

- Business analysis, design thinking (elicit business needs)
- Business process re-engineering, service design (mapping and optimising business processes)
- Solution engineering (design/propose digital solutions in alignment with business needs)
- Research methodologies (e.g. survey design and analysis)

Don't like boring workdays? Yeah, neither do we.

At The Black Hole Group, we're all about sizzling food and sizzling workplace vibes. Above all, we’re fun, and it's never a dull day at work!

And guess what? We're on the lookout for a Part-Time Service Crew to join our team. If you’d like to work with the likes of those with culinary and front of house experience at Michelin star restaurants, read on.

Are you passionate about creating exceptional dining experiences? As a Service Crew Member at The Black Hole Group, you will be the heart and soul of our dining establishment, ensuring our guests are welcomed, served, and delighted with every visit.

What You’ll Do:

• Customer Delight: Spread warmth and hospitality, making our guests feel like cherished friends. Your friendly demeanour and attentive service will create unforgettable moments.
• Efficiency in Action: Handle customer reservations, orders, payments, and requests with speed and accuracy. Your efficiency ensures a seamless dining experience for every guest. Maintain familiarity with menu items, plating, and brand information to answer customer’s questions and give recommendations.
• Team Harmony: Collaborate with fellow crew members and kitchen staff, creating a harmonious working environment that reflects in our service quality.
• Adhere to guidelines: Understand and adhere to proper food handling, food safety, and sanitation standards during food preparation, service, and clean up. Ensure proper uniform, punctuality, and grooming are according to company policy and standard.
• Beverage Preparation: Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages. Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning and troubleshooting.

What You Bring:

• Passion for Hospitality: Your genuine enthusiasm for making people happy shines through in your interactions and you believe good customer service lies in your communication skills.
• Positive Energy: Your cheerful attitude and optimism are contagious, enhancing the overall atmosphere of our restaurant.
• Good Composure: Ability to remain composed and work under pressure – specifically during busy dining periods, while multitasking and ensuring an eye for details.
• Commitment to working hours: You understand that F&B can be demanding and you may need to work overtime, on special events, weekends and Public Holidays when extra help is needed.

Why Us:

• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Type: Part-time

Pay: Up to $15 Per Hour

Benefits:

• Flexible schedule
• Food provided

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec is looking for a Technical Product Manager to manage the product roadmap, features, and delivery of its IoT Security Suite. Successful applicants will be responsible for managing an awesome team of scientists and developers while further developing MicroSec’s IoT cybersecurity products.

What you’ll do

• Lead the team in the development of the software product against the roadmap via Scrum planning, development, and execution
• Write the functional issues/requirements, down to the API level
• Do hands-on work on reviewing the code and solution developed by the team
• Come up with system and solution architecture and assist developers in realizing those in an optimized form
• Work cross-function with software systems and technologies utilizing embedded, backend, cloud, python, UI/UX, cybersecurity, etc.
• Test the developed solution end-to-end, including deployment, update, and patch
• Create user flow, product sheet, specification sheets, etc.
• Perform code and design reviews.
• Undertake project scoping, time management, planning, and execution.
• Manage day-to-day operational aspects of the project timeline and scope.
• Prepare and gather project requirements and product backlog.
• Work with engineering teams to prioritize development and ensure that high-quality product is shipped on time
• Assisting user acceptance testing and quality assurance
• Assisting in pre-sales related work including preparation of proposals, decks and RFP
• Enforce project standards with both internal and external resources.
• To prepare, review, and amend technical documentation.
• To review customer requirements and tender specifications for identifying product gaps and planning with the team
• Identify, scope, and implement processes and systems to continuously improve product and service quality as well as operational effectiveness and efficiency
• Perform other duties and responsibilities as assigned.

Who you are

• Must have at least 5 years of experience in Python development and Linux environment
• Must have at least 4 years of experience in writing Machine-learning codes
• Must have at least 1 year of experience in developing solutions for embedded systems
• Must have at least 1 year of experience in managing a technical team involved in Cybersecurity and Machine Learning
• Strong experience and knowledge of Linux, On-prem infrastructure & Cloud technologies. Must be able to perform or manage minor changes and bug fixes to the existing codebase internally or with external vendors.
• University degree in Engineering/Computer Science or an equivalent field.
• Must have a strong understanding of Cybersecurity and Computer networks
• Must have strong experience with Gitlab, Epics, and Issue management
• Must have hands-on skills in code review and design of system/solution architecture
• Must have basic DevOps skills to run basic services like Docker etc to test out the services
• Knowledge of IoT is a plus
• Should have experience in setting up infrastructure, routers/switches, and management of on-prem servers
• Good knowledge of Agile and/or other project management methods or certification is a plus
• Excellent written and oral communication skills; able to communicate in all forms across the company; strong presentation skills.

☑ Basic $ 6000 - $ 9000

☑ Permanent role + High Variable Bonus.

☑ 5 Days (Mon – Fri: 8.00pm – 5.30pm / 8.30am – 6pm)

☑ Class 1 MNC Builder

☑ East Area

Job Responsibilities

• Lead Design Activities: Oversee and manage design tasks to meet all contractual requirements and ensure compliance with legal standards.
• Team Supervision: Guide and supervise the design team, ensuring accurate and compliant drawings.
• Design Coordination: Work closely with other departments to align design efforts with project needs and statutory regulations.
• Structural Integrity: Provide robust structural analysis and calculations to guarantee design integrity.
• Drawing Quality: Ensure all drawings are practical, easy to understand, meet client expectations, and are profitable.
• Ad-hoc Duties: Handle any additional tasks assigned by management

Job Requirements:

• Diploma /Degree in Architectural, Civil, Construction Engineering or related.
• Min 5 + years in AutoCAD, Revit ; formal BIM training in large – mega projects.
• Strong leadership, organizational, and communication skills.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button or send your updated resume to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is looking for a driven, passionate, and outgoing Cybersecurity Sales Manager for its fast-growing IoT & OT Cybersecurity business. This person should be naturally very curious, loves technology, and is B2B-minded. This person will hunt/manage leads, set up distribution channels, and close end customers.

What you’ll do

Sales & Business Development

• Look for new customers, build an effective pipeline and identify opportunities for Microsec cybersecurity product suites
• Analyze market trends for OT & IoT cybersecurity; do competitor analysis; identify unique propositions for customers to add value
• Develop and implement sales strategies for new customers and nurture existing business
• Prioritizing key accounts and establishing strong contacts with existing customers and growing the business within the account
• Create sales & solution proposals; and make presentation slides for customers
• Drive the entire sales process from targeting accounts, identifying solutions and to closing the sale
• Articulating the value of Microsec product suite offerings to commercial prospects
• Updating CRM and submission of weekly reports
• Reporting back to the Microsec management team
• Work cross-functionally within the company to communicate with all stakeholders to ensure customers' success
• Working towards Key Performance Targets
• Support the Marketing team in providing relevant materials for publishing
• Provide feedback to the Microsec product team regarding feature requests and customer feedback
• Analyze market trends for IoT & OT cybersecurity and do competitor analysis
• Participating in events and conferences to generate leads

Who you are

• Must have more than 6 years of work experience as a Cybersecurity Sales Manager or relevant role in the Cybersecurity domain
• Experience selling integrated cyber security solutions in large or complex deals in the commercial sector ($500K+) to achieve revenue/sales targets
• Must have knowledge of relevant Cybersecurity products, solutions and verticals in the domain of Industrial control systems and enterprises
• Must have knowledge of cybersecurity technologies like PKI, Intrusion Detection systems, etc.
• Must have an extensive network of partners in the cybersecurity domain
• Must have an extensive network in various verticals of OT & IoT industries
• Strong record of delivering commercial KPIs and year on year growth
• Able to build and execute on an account plan with a security approach
• Able to conduct product demonstrations and apply solution-centric sales methodology
• Experience in selling integrated cyber security solutions (hardware with software products) in large or complex deals in the commercial sector
• Proficiency in English
• You possess startup DNA, which means you’re a hustler and thrive in establishing structure amidst ambiguity
• Strong business skills and knowledge. Must have a deep understanding of typical enterprise cybersecurity technology business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Marketing, and Post-Sales Customer Success / Professional Services
• Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation and the ability to process information quickly to deliver against tight deadlines
• You have the ability to establish trust quickly, whether that be with customers, partners, peers and team
• Strong ability to lead cross-functional teams through influence
• Determination to own the outcome and be self-motivated and directed
• Good interpersonal, communication and presentation skills

Job description

Don't like boring workdays? Yeah, neither do we.

At The Black Hole Group, we're all about sizzling food and sizzling workplace vibes. Above all, we’re fun, and it's never a dull day at work!

And guess what? We're on the lookout for an Assistant Entity Manager to join our team. If you’d like to work with the likes of those with culinary and front of house experience at Michelin star restaurants, read on.

As our F&B Assistant Entity Manager, you’ll be making independent decisions from solving customer’s problems to providing satisfactory solutions to various situations. You’ll dive into everything from daily operations to front of house and customer-facing duties. If you’ve got a knack for creating an engaging work environment, fostering talent, and making sure everyone feels valued, you're exactly who we're looking for.

Check us out: https://www.theblackhole.sg/careers

Some perks:

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders

Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Demonstrates the ability to lead, be proactive and have initiative.
• Overseeing the daily operations on shifts.
• Ensures proper uniform, punctuality and grooming are according to company
• policy and standard.
• Ensures proper hygiene as prescribed in the company guidelines.
• Understands and adheres to proper food handling, food safety and sanitation
• standard during food preparation, serve and clean up.
• Maintaining a positive environment and culture which provides fast, efficient and
• friendly service for both customers and staff.
• Maintains a clean and organised environment.
• Responsible for planning and scheduling of staff.
• Following beverages Standard of Procedures and maintaining the consistency of products and services.
• Proactive in solving customer’s problems and providing satisfactory solutions to
• various situations.
• The “Owner” and Role Model of the service initiative during his/her shift.

What You’ll Bring:

• Passion for service.
• Minimum education requirement of O levels and above.
• Minimum one year of previous supervisory role in the F&B industry.
• Outgoing personality and go-getter attitude.
• Enthusiasm for challenges and ability to cope in a fast paced environment.
• Excellent verbal and communication skills.
• Basic computer and Microsoft skills.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Pay: Up to $3,300 per month

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Late shift
• Weekend availability

Responsibilities:

Intellectual Property Management:

Oversee all intellectual property matters, including the application, maintenance, and protection of patents, trademarks, and copyrights.

Provide legal advice on intellectual property issues to ensure the lawful protection of the company’s innovative outputs.

Manage relationships with external lawyers and agencies to handle intellectual property-related disputes and litigation.

Develop and implement strategies for intellectual property protection to prevent potential infringements.

Data Compliance:

Ensure the company’s compliance with relevant laws and regulations in data collection, processing, storage, and sharing.

Ensure that company operations comply with global data privacy and protection regulations.

Review and update data protection policies, identifying and mitigating legal risks related to data processing.

Collaborate with IT and data teams to implement best practices in data protection and conduct regular compliance audits.

Contract Review and Management:

Review, draft, and negotiate contract terms related to intellectual property and data protection.

Ensure all contracts adhere to company policies and external legal requirements.

Legal Training & Compliance Awareness:

Provide training to company employees on intellectual property, data protection, and compliance-related matters.

Enhance the company’s overall legal compliance awareness, ensuring all departments understand and follow relevant regulations.

Requirements:

Bachelor’s degree or higher in Law with a valid legal practice qualification.

At least 5 years of experience in intellectual property and data compliance.

Familiarity with domestic and international intellectual property laws and data protection frameworks.

Excellent communication and negotiation skills, with the ability to collaborate with various stakeholders on complex legal issues.

Strong analytical and problem-solving skills, with the capability to work effectively under pressure.

Benefits:

Competitive salary and bonus structure.

Comprehensive medical insurance, pension, and other benefit plans.

Extensive career development opportunities and training resources.

☑ Basic $ 5000 - $ 6500

☑ MNC - High Variable Bonus.

☑ 5 Days (Mon – Fri: 8.00pm – 5.30pm / 8.30am – 6pm )

☑ East Region – Semicon

Job Description

• Ensure project compliance with codes, standards, regulations, and QMS/PQP requirements.
• Develop and implement QMS/PQP for all project phases, including inspections and documentation.
• Lead, mentor, and direct QA/QC teams, overseeing visual inspections and NDT procedures.
• Manage inspection and testing plans for new construction, repairs, and alterations, driving continuous improvement.
• Conduct QMS internal audits and manage construction processes, ensuring quality standards are met.

Job Requirements:

• Bachelor’s degree or diploma in civil/construction engineering preferred.
• Min 3-5 years of experience in QA/QC, with strong project management and team leadership skills.
• Expertise in quality management systems and principles, with a proven ability to implement QMS.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button or send your updated resume to [email protected]

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

Responsibilities:

Intellectual Property Management:

Oversee all intellectual property matters, including the application, maintenance, and protection of patents, trademarks, and copyrights.

Provide legal advice on intellectual property issues to ensure the lawful protection of the company’s innovative outputs.

Manage relationships with external lawyers and agencies to handle intellectual property-related disputes and litigation.

Develop and implement strategies for intellectual property protection to prevent potential infringements.

Data Compliance:

Ensure the company’s compliance with relevant laws and regulations in data collection, processing, storage, and sharing.

Ensure that company operations comply with global data privacy and protection regulations.

Review and update data protection policies, identifying and mitigating legal risks related to data processing.

Collaborate with IT and data teams to implement best practices in data protection and conduct regular compliance audits.

Contract Review and Management:

Review, draft, and negotiate contract terms related to intellectual property and data protection.

Ensure all contracts adhere to company policies and external legal requirements.

Legal Training & Compliance Awareness:

Provide training to company employees on intellectual property, data protection, and compliance-related matters.

Enhance the company’s overall legal compliance awareness, ensuring all departments understand and follow relevant regulations.

Requirements:

Bachelor’s degree or higher in Law with a valid legal practice qualification.

At least 5 years of experience in intellectual property and data compliance.

Familiarity with domestic and international intellectual property laws and data protection frameworks.

Excellent communication and negotiation skills, with the ability to collaborate with various stakeholders on complex legal issues.

Strong analytical and problem-solving skills, with the capability to work effectively under pressure.

Benefits:

Competitive salary and bonus structure.

Comprehensive medical insurance, pension, and other benefit plans.

Extensive career development opportunities and training resources.

Responsibilities:

Intellectual Property Management:

Oversee all intellectual property matters, including the application, maintenance, and protection of patents, trademarks, and copyrights.

Provide legal advice on intellectual property issues to ensure the lawful protection of the company’s innovative outputs.

Manage relationships with external lawyers and agencies to handle intellectual property-related disputes and litigation.

Develop and implement strategies for intellectual property protection to prevent potential infringements.

Data Compliance:

Ensure the company’s compliance with relevant laws and regulations in data collection, processing, storage, and sharing.

Ensure that company operations comply with global data privacy and protection regulations.

Review and update data protection policies, identifying and mitigating legal risks related to data processing.

Collaborate with IT and data teams to implement best practices in data protection and conduct regular compliance audits.

Contract Review and Management:

Review, draft, and negotiate contract terms related to intellectual property and data protection.

Ensure all contracts adhere to company policies and external legal requirements.

Legal Training & Compliance Awareness:

Provide training to company employees on intellectual property, data protection, and compliance-related matters.

Enhance the company’s overall legal compliance awareness, ensuring all departments understand and follow relevant regulations.

Requirements:

Bachelor’s degree or higher in Law with a valid legal practice qualification.

At least 5 years of experience in intellectual property and data compliance.

Familiarity with domestic and international intellectual property laws and data protection frameworks.

Excellent communication and negotiation skills, with the ability to collaborate with various stakeholders on complex legal issues.

Strong analytical and problem-solving skills, with the capability to work effectively under pressure.

Benefits:

Competitive salary and bonus structure.

Comprehensive medical insurance, pension, and other benefit plans.

Extensive career development opportunities and training resources.

Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

A Sales Manager is a professional who is responsible for the success of their company’s sales department. They set goals for their team and produce monthly forecasting reports to see how well they’re doing in achieving those targets and budgets based on what’s happening with revenue streams so that everything runs

Tasks & Responsibilities:

· Lead, train, and motivate the customer service department to ensure a high-performing team.

· Process customer orders and manage demand against supplier deliveries to meet and exceed On-Time Delivery (OTD) targets.

· Collaborate with internal teams and external customers to proactively resolve issues related to customer blanket orders and pricing, minimizing risks to the organization.

· Evaluate customer forecast and monitor customer inventory management planning.

· Collaborate with sales, finance, and supply chain management (SCM) teams to streamline processes and enhance operational efficiency.

· Identify areas for improvement, provide proactive communication, analysis, and problem solving to team members.

· Develop and maintain standard operating procedures and best practices.

· Ensure timely and accurate resolution of customer issues to enhance the overall customer experience.

· Work closely with SCM, factory or the APAC Customer Service team to address customer needs and resolve issues effectively.

· Coordinate with the sales team to align customer service strategies with sales objectives.

· Collaborate with finance to resolve customer billing inquiries or discrepancies.

· Ensure that customer service practices comply with company policies and industry regulations.

· Address any compliance issues and implement corrective actions as needed.

Education & Experience:

• Diploma / Degree preferred.
• Minimum 5 years of customer service team management experience.
• Progressive experience in customer service management, including a leadership role.
• Proven ability to lead and transform multi-national organization, highly motivated and sustain a positive work culture.

Competencies:

• Proficient with ERP systems (JDE, Oracle, C4C, SAP, BC & BI) will be an advantage
• Must have intermediate to advanced skills with Microsoft Office, specifically Word and Excel.
• Good decision-making and strategic planning abilities.
• Independent, works with right sense of urgency, high level of commitment, drive & resourcefulness.

Job Description:

• To oversee and represent the venue’s catering and hospitality experience to both internal and external stakeholders. Ensure effective management and coordination of facilities, procurement, storage, production, and service delivery through the appointed catering services agent and its third party vendors.

Strategy, Concept, Product, Pricing:

• Develop and align the catering and hospitality strategy and concept with the overall experience-vision of the organisation.
• Create innovative, balanced and value-add catering menus and packages benchmarked against USPs of our venue, market trend and pricing. (e.g., create signature items).
• Constantly identify catering partners, vendors, products and brands that could be engaged to elevate variety in offering.
• Develop and review a master catering business, profit-share (e.g. % over GTO, rental) and pricing model and strategy.
• Competitor shop. Be knowledgeable of city-wide commercial and community events, festivals, concept, partners, vendors, suppliers, offer and price.

Commercial, Sales, Business Development, Government Agency, NGO Support:

• To partake in joint discussions to understand the overall community activation strategy, objectives and identified operating areas.
• Jointly engage the catering services agent to recommend catering model, concepts, type of infrastructure, suppliers, vendors and pricing.
• To be POC assigned to each event, linking the catering services agent (POC) to ensure that all requirements, schedule, agreement, changes and in particular; third party vendors support and processes are well managed
• To be informed and updated on venues confidential event calendar.
• Establish good rapport with event partners, hirers, promotor, sponsor, vendors and contractors, where applicable.

Branding Operations:

• Recommend and coordinate branding of concessionaire or pop-up stall; façade, menu boards, menus (print and digital), guest amenities and related (e.g. measurements and contractor coordination and installation)

Operations:

• Establish operational mode (technical drawing layout of stalls / concessionaire, tentage, ground protection, counter, worktable and equipment layout, refrigeration and dry storage types and security, plumbing and water points (sink), waste management and waste oil disposal, utilities, gas farm, POS, order taking and service, queue management (e.g. Q pole formation).
• Facilitate functional design, aesthetics, equipment and work flow for all BOH and FOH.
• Identify and establish SOP for each type of operation.
• Establish manpower strategy and SOP for each type of operation and opportunity to collaborate with educational institutions and related.
• Source products, third party vendors, suppliers and work alongside the catering services agent to acquire and operate. Facilitate process directly, where necessary.
• Coordinate with catering services agent to ensure all catering products and services, build, signage, branding, utilities, waste management, licensing arrangements are in order and flag any issues catering issues.
• Maintain an image library of all set-ups, concepts, menu and beverage items, centrepieces, signages.
• Host periodic joint meetings to communicate the event calendar, pre – actual - post catering feedback, improvements and quarterly plan for forecasted catering strategy, menu and pricing.

Equipment, Inventory (ownership by catering services agent, third party vendor):

• Maintain and coordinate inventory of all BOH and FOH kitchen service equipment and diningware.
• Maintain and coordinate a proactive maintenance inventory and schedule of all BOH and FOH kitchen and service equipment.
• Maintain and coordinate inventory record of all beverage, dry store items and disposables.
• Facility Management, Housekeeping, Vector Control Plan
• Establish a robust SOP, schedule and checklist for suite maintenance, housekeeping, cleanliness and vector control.
• Identify and inspect clear cleaning responsibility between facility management team and caterer.
• Coordinate concessionaire and pop-up infrastructure (tentage and stall type and layout, equipment fit out), utility, plumbing and waste management.

Work Safety, Security:

• Ensure contractor compliance to all work safety documentations, approvals and vehicle entry clearance.
• Ensure catering compliance to venues First Aid Safety and EVAC procedures.

Food Hygiene and Safety:

• Establish and maintain robust Hygiene, Food Safety SOP with the catering services agent and third party vendors.
• Identify and obtain an indemnity process for third party operations and/or products or samples brought in by the event hirer, promotor, sponsor, their vendors and contractors, where applicable.

Support and execute ad-hoc duties and projects as assigned or required

Responsibilities:

• Lead a team of Managers, Executives and Technicians to run daily operation at the premise, ensuring and overseeing the performance standards of staff to promote efficient and effective maintenance of the building.
• Attend to all cases promptly and rectify them with minimal inconvenience or disruption caused, while assisting the authority in drafting of specifications and contract administration.
• Responsible for the delivery and performance of IFM contract deliverables, as well as plan and supervise preventive maintenance works at the client’s premise.
• Meet KPI standards, devise pro-active measures to improve building maintenance standards efficiency, regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.
• Key point of contact with Client and Key stakeholders across client sites for the areas of responsibility and its occupants, acting as their service provider liaison.
• Lead the onsite team and ensure delivery of highest FM and workplace services standards in order to achieve a safe, code-compliant, functional, comfortable, energy efficient and attractive facilities/site infrastructure.
• Responsible for the managing of contracts, Capex & Opex expense budgets within approved allocations with monthly updates.

Job Requirements:

• Minimally Diploma holder in facilities management or equivalent function with minimum of 8 years of relevant experience in facilities operations management
• 3 years of experience leading a team in a high rise building of at least 9 storeys high, preferably with experience in managing office buildings
• Fire Safety Manager certification is a must
• Location: North

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

Job Objective:

Responsible for the providing customer support and services for all post sales activities (i.e. preventive maintenance, fault diagnostic and resolution) to meet established Service Level Agreements (SLAs) in accordance with SAV’s standards and best practices.

Core Responsibilities:

Provide Customer Support for Fault Rectification

· Maintain (includes answering call) Technical Hotline and Technical Support Email during business hours and record information related to requests (open ticket); to obtain sufficient information regarding fault calls from client so as to provide engineers with accurate fault description, facilitating a conducive diagnosis process

· Retrieve information (e.g. equipment list, schematic, photo) and send to Post Sales Team Lead to assign engineer to address customer request and inform customer within 30 mins

· Schedule on-site appointment(s) for Engineer to resolve customer issues (e.g. Engineer involved, appointment details) and inform customer

· To retrieve and provide information to engineers with regards to contract details etc of clients to enable engineer to determine appropriate solution on-site

· Liaise with product suppliers to provide services/parts quotation for maintenance and non-maintenance customers

· Follow up with Post-Sales Team to ensure effective resolution of the request related to faults (from opening to closing of ticket) within the SLA

Provide Quotations for Standard Services Sales and Sales Requests

· Prepare quotation (for repair, labour or consumables e.g. cables, batteries, power supply) for approval by Post Sales Team Lead; If quotation does not fall under guidelines provided to CSO, then escalate to Project Sales.

· Escalate Sales requests (beyond those that can be quoted by CSO; not within their purview) to Sales Lead Admin (once Sales Lead Admin takes over then Sales Lead Admin will be the one closing the loop)

Support Preventive Maintenance

· Retrieve information (equipment list etc) and schedule preventive maintenance for maintenance contract customers

· Retrieve information (e.g. equipment list, schematic, photo) and send to Post Sales Team Lead to assign engineer to conduct preventive maintenance

· Liaise with customer on rooms availability and work with Post Sales Lead to assign engineer

· Provide engineer with information (equipment list) and arrange appointment

Processing of Return Materials Authorisation (RMA)

· Prepare administrative documents and sending out of faulty units to manufacturer service centre

· Follow up with service centre on the repair and collection status thereafter to update customers.

· Update Customer Master Equipment List status and information accordingly

· Tracking and Updating of RMA

Post Sales Inventory Tools

· Ensure all the equipment and tools are properly issued and recorded.

· To raise request accordingly to purchase of running low inventory items

Reports

· To prepare and generate all necessary reports required by Post Sales Team Lead. Not limited to coordinate from various department to retrieve information needed for the reports.