Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

• 6 months contract, completion bonus
• 8 years marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience.
• Must have experience with regional coverage.

As a Partner Marketing Manager - APJ, build strategic relationships with regional business partners focusing on strategic programs for named partners and continue the demand generation activities that are aligned with the regional sales and partner strategies.

Job Description

• Educate and work with stakeholders across the business and with our partners to implement the global partner program strategy, marketing initiatives and programs
• Align the channel marketing plan with the regional channel management team for the go to market channel strategy
• Manage APJ channel content, materials, communications, social media, newsletters, and portal contributions to inform and engage partners regionally
• Ensure effective and frequent communication of key initiatives to the regional channel team
• Accountable for achieving quarterly and annual marketing KPI targets as agreed to with Corporate, marketing, and sales leadership
• Deliver the company's content to partners across different platform including but not limited to partner newsletter, organizing partner webinar etc

Requirements

• 8 years marketing experience in enterprise software environment. Highly preferred if you have Cyber Security and/or SaaS experience
• Experience planning, executing and measuring marketing programs according to best practices to deliver on defined business results
• Strong collaboration and negotiation skills. Proven ability to propose and close on mutually agreeable solutions based on goals and constraints while maintaining strong relationships
• Strong planning and project management skills
• Skilled in Word, Excel and PowerPoint as planning, analysis and communication tools
• Familiarity with sell-with partner business model and systems integrator businesses
• Services or technology partner experience
• Experience with marketing automation systems and campaign data reporting systems
• Experience in hosting online webinar across platforms like On24, Zoom, Webinar etc

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Job Summary

Lead, manage, and execute strategic Mobility and Connected services projects throughout the entire development lifecycle (planning, design, testing, and operations). Handle various stakeholders to ensure that the project is delivered on time and met to the project objectives.

Job Description

• Lead and manage planning, development, execution and maintenance of multiple critical project, including, but not limited to, strategic initiatives, business development, services/solutions Development, and other projects deemed necessary by TMAP

• Create plan for all projects, define work breakdown structure (WBS), deliverables, roles and responsibilities, timelines, budget plan and risk mitigation plan

• Manage projects and handle various stakeholders to ensure that the project is delivered on time and met to the project objectives.

• Collaborate with stakeholders to extract business requirements, define system functional requirements and translate them into technical requirements for development

• Oversee along development lifecycle for both in-house development and contract-based development to ensure solutions system is design, implement and testing according to technical standard and best practice.

• Lead implementation activities and provide technical support and appropriate correction action for post implementation to ensure smooth business operations

• Supports Global/regional technical solutions rollout to SEA region

• Work closely with Business Team team to create business strategic and product and technical roadmap for future business.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.

• Continuous improve working process, development efficiency and resource capability.

• Support other strategic initiatives projects as assigned by Management

Job Requirement

• Degree in Computer Science, IT, Engineering or a related discipline.

• Minimum 8 years of relevant experiences

• Must have at least 3 years of experience in project management with proven track records of completing large scale IT projects.

• Must have at least 3 years of IT/Technical Solution System Development Experience with strong knowledge in SDLC.

• Possess AWS Cloud Practitioner Certification, PMP and/or CSPO will be an added advantage

• Proven success in leading product discovery (product vision, user needs, business objectives, technology feasibility, UI and UX design)

• Good business acumen with excellent analytical skills and ability to translate business functionality and opportunities into technical solutions

• Expertise in IOT/connectivity device, front-end, back-end systems design and application API

• Good initiator with strong multi-task and time management skill

• Strong communication ability (both written and spoken) and interpersonal skills with the ability to communicate with all level of stakeholders across functions to drive and facilitate requirement study

• Meticulous, self-motivated, team-work spirit and able to work under pressure

• A team player with leadership quality, high sense of accountability, urgency, and drive

• Ability to adopt a “think global, act local” approach

• Takes initiative to improve current state of things and adaptable to embrace new changes.

• Ability to travel to SEA Region

• Ability to deal with ambiguity and work in a dynamic, multicultural, and result-oriented environment

• Able to work in a fast pace environment and willing to work overtime when required

Must have/Good to have

• Possess AWS Cloud Practitioner Certification, PMP and/or CSPO will be an added advantage

• Experience in MaaS, Smart solutions and IoT Project

• Experience of AWS Cloud including project delivery

• Prototyping & wireflaming using open source tools (e.g. Figma, Sketch,etc)

• Technical knowledge for programming language e.g. Python, .NET or Java

Responsibilities:

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding

• Ensure job descriptions are up to date and compliant with all local regulations

• Develop training materials and performance management programs to help ensure employees understand their job responsibilities

• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date

• Ensuring all payroll transactions are processed efficiently

• Investigate employee issues and conflicts and brings them to resolution

• Ensure the organization’s compliance with local, state and federal regulations

• Use performance management tools to provide guidance and feedback to team

• Ensure all company HR policies are applied consistently

• Maintain company organization charts and employee directory

• Partner with management to ensure strategic HR goals are aligned with business initiatives

• Maintain HR systems and processes

• Conduct performance and salary reviews

• Provide support and guidance to HR staff

• Analyze trends in compensation and benefits

• Design and implement employee retention strategies

Qualifications / Skills:

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute

• Effective verbal and written communication skills

• Demonstrated proficiency in the Microsoft Office suite

• Experience with the human resources information system (HRIS)

• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations

• Ability to create a culture of diversity, inclusivity, collaboration and teamwork

• Experience with analyzing data to guide strategic employment planning

- Service crew requirements.

- Able to take customers' food orders, recommend menu items, serve dishes and clear dishes while keeping good hygiene standards.

- Able to take phone reservations.

- Follow Company's SOP in service standards.

- Able to assist with ad-hoc assignments such as procuring last-minute essentials for Company (on Company's expenses) and assisting Head Chef on food-related work.

Company Description

Tan Kah Kee Foundation is a charity organization based in Singapore focused on promoting education and technological development. The Foundation holds various educational and fundraising events to further promote the Tan Kah Kee spirit.

Role Description

The Operations Executive will be responsible for overseeing and managing day-to-day operations, will work in close collaboration with the senior Operations Manager (OM) in the Foundation. The role involves collaborating with other organisations, individuals and board members. This is a full-time on-site position in Singapore.

• Day-to-day operations including but not limited to: Responding to emails scheduling meetings and inquiries related to the Foundation's activities, committee members, and associates, as well as assisting in maintaining the TKKF website.
• Minutes taking with OM.
• Handle some editorial responsibilities for the Foundation's newsletter, such as obtaining photos and information.
• Maintaining the Pioneer Memorial Hall, including up keeping of the hall, understanding the theme of exhibits and the history of pioneers, and arranging for tours.
• Events management: Assist the OM and respective chairs in annual events: Young Inventors' Awards and Scholarship Awards, as well as aiding in the planning of any seminars or talks.
• Assisting the fundraising team in the operational and administrative areas of events such as a gala dinner, which is held every four to five years.
• Social media: Design marketing materials and manage the posting of content related to the Foundation on various social media platforms.

Qualifications

• Interpersonal skills - the ability to effectively communicate and foster a positive work environment
• Operations management - experience in overseeing and managing day-to-day operations
• An individual who demonstrates initiative and is self-motivated to take on tasks beyond those delegated by their superiors and consistently performs beyond the expectations of their role.
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask
• Minimum A level/Diploma qualification and at least one year experience.

The Role

My Client is a global Asset Manager firm and we are recruiting for a Risk Manager to join the team in Singapore. Reporting up to the CRO, we are looking for Operational Risk candidates and you will be given the exposure across the ORM function at a group level.

Responsibilities

• Implement and spearhead new Operational Risk policies for the business
• Conduct RCSA and Risk Assessments, and identify any gaps within the business
• Implement and design new processes within the Risk team
• Mitigate and provide Risk Advisory to the senior stakeholders
• Maintain and build a Risk culture in the firm

Requirements

• A bachelors degree in a reputable university
• 3 to 8 years of experience in an Operational Risk function – Preferable from an Asset Manager / Alternative / Big 4 etc
• Well rounded ORM experience RCSA / KRIs / Risk and Control etc
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2023.

EA Personnel No R1985201

BeathChapman Pte Ltd

Licence No 16S8112

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Shop visit and business travel is required.

We are seeking a dynamic and experienced Technology, Data & Analytics Manager to lead our organization's technological endeavours and drive data-driven decision-making. In this pivotal role, you will oversee a broad spectrum of responsibilities, ensuring the seamless operation and optimization of our systems. The ideal candidate will exhibit strong leadership skills, technical expertise, and a strategic mindset to contribute to our company's continued growth.

Systems Management: Be the Go-To Expert:

• Expert Leadership: Serve as the primary point of contact for all matters related to systems, offering expertise and solutions to address user concerns.

• Issue Resolution: Oversee and promptly address issues reported on various platforms, ensuring efficient problem resolution.

• Seamless Integration: Collaborate with vendors to address integration challenges, fostering seamless system operation and reliability across systems used in the company.

• Billing Management: Manage billings related to systems and address related inquiries.

Strategic Planning and Collaboration:

• Representation in Planning Cycles: Represent the company in planning cycles, actively contributing insights to improve systems and programming targets on the digital analytics platform.

• Stakeholder Collaboration: Collaborate with stakeholders to enhance systems processes, ensuring alignment with overall business objectives.

• Continuous Improvement: Constantly explore opportunities to enhance systems, explore new tools in the market focusing on improving the efficiency and experience of users.

• Training for Users: Provide technical training to a large audience from the user's perspective.

Data Analysis:

• In-Depth Performance Analysis: Analyse performance trends for sharing insights during company-wide meetings.

• Predictive Sales Analysis: Utilize predictive analysis techniques to forecast sales.

• Business Development Support through Data Analysis: Use data analysis to comprehend market trends and inform business development initiatives.

• Automate Reports with PowerBI: Conceptualize, run, and automate reports using PowerBI to provide valuable insights for strategic decision-making.

People Management:

• Mentor and Coach Data & Systems Team: Foster a collaborative environment, ensuring successful project execution, maintaining smooth systems operations, and Business As Usual (BAU), while tracking task progress, priorities, and ensuring successful completion.
• Team Oversight: Oversee the IT Service Management vendor team, ensuring operational excellence and coordination during major company events.
• Vendor Collaboration: Collaborate with vendors on maintenance, new products, and explore opportunities for system improvements.

Personal Requirements:

• Minimum 5 years experience.
• Technology-related degree.
• Can be adaptable in a multi-faceted role.
• Experience working in a small to medium-sized company is ideal.
• Experience mentoring a teammate.
• Excellent communication skills.

What is in it for you:

• Competitive Salary: SGD 4-6k
• Gym/Wellness Allowance
• Health/Dental Insurance
• Working for a company that is passionate about their employees' personal growth.

About EBC

Established in 2005 Ethos BeathChapman are a global executive search firm with a presence in Australia, Asia and EMEA and is part of the highly capitalised Will Group which is listed on the Tokyo stock exchange.

Passionate about staying innovative, we embrace progressive ways of working and new technologies, and adopt an agile mindset to deliver market leading executive recruitment solutions.

We provide solutions across Financial Services, Fintech & Technology, Legal, Commercial and Life Sciences - our vision is to connect the world’s exceptional companies to exceptional people.

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good command of spoken and written English for handling English speaking people

• This role might need to interact with China customer

• To assist in all Banqueting event and daily operations.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.

• Serving, clearing of dishes. Other ad hoc duties

• To perform any other duties that may be assigned by the Management

Requirements:

• Hardworking with a positive attitude.

• Prior experience working in banquet would be at advantage

• This job required to handle / carry heavy items

Summary
The Operations Project Manager is responsible for providing a seamless and consistent customer experience, transacting with all methods of payment including Retail affordability programs. By aligning people, process and technologies, the Project Manager will ensure the integrity of the customer experience is preserved, by problem solving and executing on our e-commerce day to day operations.

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 3 years project management experience and/or 3+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

Summary

This position is to manage regional network system that involve design , implementation , support and alignment with HQ in governance rules.

• Manage active directory, server, server virtualization, Cisco switches and routers.

• Manage User Accounts on Azure AD for all Office 365 Services.

• Manage and Monitor Cloud Infrastructure on Microsoft Azure.

• Assist in network design and implementation.

• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.

• Manage and Monitor Cybersecurity related administration works.

• Support HQ in strengthening global IT Governance

• Plan and execute networking and infrastructure setup.

• Ability to create accurate network diagrams and documentation for design and planning network communication systems.

• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security

• Ability to provide specific detailed specification for hardware and software selection.

• Perform analysis of system performance and capacity trends and make recommendations.

• Perform network operations and management, including incidence response and problem management.

• Expected to manage region networks with minimal travel needed

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.

• Good project management experience in implementing network and Cloud solutions.

• Strong knowledge of executing systems integration and infrastructure deployment.

• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.

• MCSE certification a plus

• CISSP, CCNA, or CCNP certification a plus

Key Responsibilities

• Manage a team of staff to ensure the smooth running of the programme’s daily

operations and maintenance of our center.

• Provide guidance and motivation to staff to achieve the programme objectives, develop

workplans for the team in alignment with agency goals.

• Conduct internal and external environmental assessments to identify areas for

development and improvement so as to better meet the needs of the clients.

• Oversee the curation and development of programmes based on needs of clients.

• Provide coaching and guidance for casework management, needs assessment and

intervention plans.

• Perform casework management for complex issues and conduct home visits with the

team, as needed.

• Ensure service standards are maintained through programme supervision, strong

operational framework and monitoring of programme outcomes.

• Spearhead and sustain community outreach efforts through regular engagement

and collaboration with external stakeholders (including volunteers, corporate partners,

donors, FSCs, grassroots community).

• Oversee budgeting, financial planning of the programme including but not limited to

funding applications and co-supporting fund-raising events.

• Work closely with all the corporate function teams to ensure smooth organisational

processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the

agency’s values, vision and mission within the team.

. The job may involves some church related activities

Qualifications/ requirements

• Bachelor’s degree / Diploma in social work, with a minimum of seven years of postgraduate

professional experience in social work.

• Social work accreditation with SASW. Candidates with counselling experience and

professional accreditation in this field may also apply.

• Passion for working with children and families from vulnerable backgrounds.

• Strong leadership skills, possess at least 3 years of people management experience,

with strong stakeholder management and people skills.

• Excellent interpersonal, communication and presentation skills.

• A good team player, and also able to work independently with good problem-solving

skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.

• Knowledge of relevant laws, regulations, and ethical standards governing social work

practice.

• Good command of English, both spoken and written for handling English speaking people.

• Good working knowledge of Microsoft Office and online engagement platforms.

• Must have the flexibility to be able to work on some evenings and Saturdays

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Job Description:

• Responsible for the smooth and efficient operation of the Purchasing, receiving and beverage store.
• Consider first the interest of the company in all transactions and to carry out and believe in the company’s established policies.
• Buy without prejudice, seeking to obtain the maximum ultimate value of each dollar of expenditure.
• Subscribe to and work for honesty and truth in buying, and to denounce all forms of manifestation of commercial bribery.
• Have a complete understanding of the Hotel's policy relating to Fire, Safety and Health.
• Ensure that all ACCOR’s control procedures pertaining to Purchasing,
• Review and approve quotations and tenders in the system on a timely basis.
• Negotiate cost effective purchases, while maintaining quality and service, for all supplies and services.
• Preparation, review and processing of requisitions and purchase orders for supplies, operating equipment and food and beverage products.
• Train and enforce purchasing/ issuing procedures and planning to Hotel users.
• Store, Receiving and all their related areas are strictly complied with the standards at all time.
• Ensure that the purchase policy and procedures are strictly adhered to under supervision.
• Choose the best price not at the expense of maintaining our quality and standard.
• Compare the quotation of purchasing decisions and report to Director of Finance.
• Negotiate with selected suppliers and obtain competitive quotations.
• Process the Purchase Request and ultimately the Purchase Order.
• Prepare the required reports assigned by the Director of Finance.
• Ensure most economical purchase of goods and services for the hotel, ensuring that purchasing is committed on most competitive terms.
• Keep close contact with the suppliers for obtaining updated and relevant market information and report to Director of Finance.
• Develop and enforce purchasing standards, policies and procedures.
• Conduct monthly inventory of beverage store
• Identify and implement waste management programme.
• Co-operate with all organizations and persons engaged in activities designed to enhance the development and standing of purchasing.
• Keep records of a purchasing development such as Purchase record, Vendor Record, Blueprint and specification record, print forms record
• Consider and set-up the Economic Ordering Quantity (EOQ).
• Provide the General Manager and other key executives with a monthly, "Purchasing Report" based on market research/surveys, price fluctuations, comparative analysis of prices, etc.
• Conduct regular checks and audit of vendors for compliance to HACCP standards.
• Cultivate the sound supplier relationship.
• Review and authorize necessary vouchers (e.g. payment voucher, journal vouchers etc.)
• Prepare and analyze financial planning for both short-term and long-term.
• Prepare annual budget and compare actual results with the projected. In addition, also investigate discrepancies.
• Prepare cash and fund flow, including planning for cash management.
• Bids received must be based on a specified quality and quantity. All purchase requests must state vendors names in the appropriate spaces and bids received from each vendor on the appropriate lines.
• Order placed with suppliers must ensure the following considerations :

· That bids are for the specified merchandise. If yields differ, the lowest price may not be the best to buy.

· Promptness of service and past experiences with vendors should be considered in selecting the vendors. However, care should be taken to avoid reliance on a limited number of suppliers.

· In obtaining quotations, ensure that it includes freight and delivery to the Hotel.

· Frequently, in the course of ordering, the suppliers will offer "Bargains" for larger quantity purchases.

• In general, large quantity buying should be avoided. These "Bargains" must be brought to the General Manager's and Director of Finance’s attention for approval.

Job Requirements:

• Minimum of 3 years experience in purchasing, 5 star luxury environment preferred.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Initiates contact and establishes rapport easily.
• Appreciates and maintains an effective outlet for stress.
• Has the ability and willingness to undertake further development.
• Formal qualifications in purchasing or material management to at least Diploma level
• Exceptional people and communication skills
• The highest level of attention to detail
• Exceptional organisational and time management skills
• Microsoft Office expertise to Intermediate or Advanced level
• Creativity and imagination
• Experience in preparing, writing and proofing purchase specification
• An affinity with technology in relation to order processing

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

• Perm
• Must have at least 5 years of network experience and CISCO Call Manager
• Experience providing L1/L2 network support to internal stakeholders, locally and globally.

This position will provide network support which includes being the point of contact for all requests, issue resolutions and support change requests after office hours, local and overseas.

Job Responsibilities

• Provide first, second level Network support
• Hands on experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience in managing Cisco call manager, teams voice.
• Primary responsibility for voice System, Cisco Enterprise Voice and Microsoft Team.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules. Comfortable to travel where needed.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP).
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:

1. Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
2. Procuring equipment and services
3. Maintaining billing records, contract expiry and coordinating payments
4. Updating documentation for system, equipment inventory, SOPs etc.
5. Monitoring systems
6. Preparing status reports for management

Job Requirements

• Diploma in Information Technology, and a Cisco Certified Network Professional (CCNP) or related disciplines.
• At least 5 years of relevant hands-on experiences.
• Familiarity in Cisco Switching and Router, Juniper and Palo Alto Firewall are essential.
• Responsible individual who are self-motivated, independent and good team player preferred.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)

• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)

• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.

• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.

• Recommend or initiate hiring, promotions, transfers or disciplinary actions.

• Conduct regular safety and task specific training both theoretically and practical.

• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.

• Establish, maintain, and promote exceptional customer service.

• Properly maintain and inspect tools & equipment.

• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).

• Always ensure an appropriate number of personnel on site.

• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations

• Perform all services as efficiently as possible while limiting negative impact to the environment.

• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.

• Correctly maintain and generate required reports, including trends surrounding the services.

• Correctly interpret and enforce company policies and safety procedures to ensure compliance.

• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards

• Requires traveling to multiple sites if required.

Job Requirements:

• Minimum Required Experience: 3+ years of experience in a similar role. Preferred Tertiary educational level.

• Strong communication skills (verbal and written) in English for handling English speaking people and local country language.

• Focused on safety.

• Must have Team Management experience.

• Intermediate to Advanced computer skills (Word, Excel Powerpoint).

• Able to identify basic network components and understanding of computer terminologies.

• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided).

• Data analysis skills.

• Attention to detail.

• Work independently and as part of a team. Ensure tasks are completed correctly and quickly.

• Must be comfortable working in a physically demanding environment.

• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.

• Knowledge of machines, equipment and maintenance.

• Experience in handling multiple projects and tight timelines.

• Vendor interaction and relations experience.

• Knowledge of principles and practices of effective customer service.

• Provides direction, instructions and guidance to team members to ensure achievement of Service

We are looking for a BIM Manager with good technical experience to implement all the procedures in BIM and Digital Construction during the design, construction, and handover of a project.

Responsibilities

• Lead a team of BIM Coordinators & BIM Modelers

• Establish and implement BIM execution plan and be responsible for the development, implementation and management of BIM processes, standards and workflow.

• Manage and enforce quality control /quality assurance / BIM documentation for adherence to established standards / guides

• Plan, manage and maintain the BIM data to meet project deliverable requirements.

• Ensure on-time delivery of visuals and shop drawings by team members to support construction works

• Partner the project team to facilitate review using BIM models and relevant analysis

• Work with stakeholders and project team to identify and resolve technical issues in BIM modelling and coordination

• Deployment of BIM Coordinator/Modeler to respective site including coordination/collaboration with various site Project Manager with regards to staff & project deliverables.

• Oversee the BIM Team development and progression

Key Skills and Experience

· At least 8 years of working experience in design engineering, construction engineering or Integrated Digital Delivery (IDD) project management

· Experience in a large scale or infrastructure project and has completed full project cycle at design phase or construction phase

· Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authorised training provider

· Proficient in software such as Navisworks Manage, Solibri Office, VRCollab, Navigator, Synchro Pro, CostX, Cubicost, etc.

We’re hiring: Service Crew

Join the fun team at COL and work with people who are passionate about what they do.

COL is a new restaurant and bar in the heart of Keong Saik with casual dining and amazing food and cocktails.

Led by Chef Colin Buchan with extensive experience in London and Singapore working with Jason Atherton, Gordon Ramsay, Marco Pierre White, and Angela Hartnett.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts
• Able to work on Public Holiday and Eve

Key Benefits:

• The opportunity to be part of an exciting and progressive start up venture with a drive and ambition to expand
• Competitive salary
• 5-day work week (Mostly Sunday & Monday off)
• Flexi Benefits
• Late Night Transport
• Birthday Leave Birthday credits ($75 col voucher - 1month validity)
• 30% staff discount at COL
• Meal Allowance
• $100 Transport Allowance
• 14 Annual Leaves (increase yearly)
• Performance & Salary Review twice a year
• Bonus
• Group Insurance ( GP- unlimited free consultation & medicine, Hospitalisation, TCM)

• MNC / Tuas (Company Transport provided)
• Friendly working environment
• Attractive Salary Package (AWS + VB)

Responsibilities:

• Oversee and manage office operations (including some part of facilities)
• Can handle agreements
• Assist on draft policies
• Work with corporate secretariat
• Work with legal

Requirements

• Demonstrates a proactive
• Exhibits strong organizational abilities, excellent time management, and attention to detail.
• Can work effectively with minimal supervision under pressure, incorporating constructive feedback for continuous improvement.
• Shows resilience, pursues goals with urgency, copes well with changing priorities, and takes initiative to follow through tasks.
• Research and Structured Reporting: Proficient in independent research and consolidating findings in a thoughtful and structured manner.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062