Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

We’re on the lookout for enthusiastic individuals to join our casual Italian dining team as Service Crew in Katong area! This is a fantastic opportunity for those who have a passion for the F&B industry and want to be part of a vibrant team

Location:
Katong, Singapore (urgent opening available)

Key Responsibilities:

• Deliver friendly and attentive customer service
• Take orders accurately and ensure timely service
• Maintain a clean, welcoming dining environment
• Support daily restaurant operations

Requirements:

• Experience in working as a service crew in Italian restaurant or similar
• Passion for the F&B and service industry
• Positive attitude, strong communication skills, and team spirit

Compensation & Benefits:

• Competitive salary package: $2,800 - $3,500
• (Working hours) Weekdays: 11 AM-3 PM, 5 PM-9:30 PM
• (Working hours) Weekends: 11 AM-3 PM, 5 PM-10 PM
• 5.5 working days per week
• Uniform and 2 staff meals provided daily

Join our team and make a difference! This is your chance to gain hands-on experience in the Italian casual dining world, learn new skills, and kick-start a fulfilling career in the F&B industry. Apply today and bring your passion to our friendly, dynamic team!

Alpha HR Pte Ltd |EA License No. 24C2354
Lee Mong Yang Alex |EA Reg. No R24123784

About Us:

We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.

Job Summary:

As the Customer Service Manager based in Singapore, you will oversee the customer service team, ensuring that customers receive exceptional support and timely resolutions to technical issues. You will work closely with internal teams and external partners to ensure that technical solutions align with customer expectations. You will also be responsible for managing escalations, ensuring service-level agreements (SLAs) are met, and continuously improving the customer support process.

This role requires strong leadership, technical expertise, and the ability to communicate effectively with both local and international customers.

Key Responsibilities:

1. Customer Service Leadership:

• Lead and mentor the customer service team to ensure consistent, high-quality technical support for global customers.
• Develop and implement customer support strategies that align with the company’s goals, ensuring all customer interactions are handled efficiently and professionally.
• Work with Customer Service Team located at other sites, to build up the 7/24 customer service capacity, and take charge of the ticket and task transfers with other sites.
• Build up and continuous-improve Customer Service team’s skill-sets including technical skills, communication skills and team-work spirit.
• Act as the point of contact for key customers, ensuring their needs are addressed promptly and effectively.

2. Technical Support for Customer:

• Act as a technical advisor for key accounts, providing expert guidance and support.
• Collaborate closely with second-line support teams and the R&D department to ensure complex technical issues are resolved efficiently.
• Facilitate communication between the customer service team and internal technical experts, ensuring that customer issues are escalated and addressed quickly.
• Oversee relationships with external service providers, including vendors and third-party support organizations, ensuring they deliver services according to agreed Service Level Agreements (SLAs).
• Develop a deep understanding of key accounts’ business models, technical architecture, and the specific solutions they are using.

3. Resource Management:

• Manage customer service resources effectively, including personnel, tools, and systems, to ensure optimal performance and availability.
• Manage customers’ assets and life-cycle, ensuring all customer-related hardware, service, and infrastructure are regularly maintained, updated, and replaced as needed.
• Oversee the site based customer resources and services, and implement best practices for resource allocation and usage to maximize efficiency and minimize downtime.

4. Escalation Management:

• Serve as the escalation point for major incidents, ensuring that critical issues are addressed with urgency and precision.
• Implement and manage escalation frameworks to ensure high-priority issues are resolved within defined timelines.
• Communicate effectively with both customers and internal teams during escalations, providing regular updates and ensuring transparency throughout the process.

Qualifications:

• Bachelor’s degree in a related field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
• 5+ years of experience in customer service management, preferably in a technical or IT environment.
• Strong technical knowledge and experience in supporting IT infrastructure, software, and services.
• Excellent leadership and team management skills, with experience managing a multicultural and multilingual team.
• Language Requirements:
  • Fluency in English and Mandarin.
• Strong problem-solving skills, with the ability to handle complex technical issues.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.

Preferred Qualifications:

• Experience in supporting global customers across different time zones.
• Familiarity with customer support tools and ticketing systems (Jira).
• Experience working in a data center, cloud services, NVIDIA based AI Cloud eco-system, or IT infrastructure company is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with some on-call responsibilities to handle urgent escalations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A dynamic and collaborative work environment.

Who we are

Open Government Products (OGP) is a team of engineers, designers, and product managers who build technology for the public good. We proactively identify areas where technology can help, test our prototypes with actual users, and bring our best ones to launch. This includes everything from building better frontend applications for citizens, to automating the internal operations of public agencies. We use and release open source software, keep a flat hierarchy, and bypass bureaucracy to focus on delivery. Our end goal is that through our work, Singapore becomes a model of how governments can use technology to improve the public good. You can check out the results of our latest hackathon at https://hack.gov.sg/

Projects we have worked on include:

Covid-19 Vaccination National Appointment System - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems.

Data.gov.sg - An open repository of all the Singapore Government's public data. It helps people understand the data using visualizations and articles, and provides real-time APIs for developers to use.

Parking.sg - A mobile app alternative to parking coupons. It lets users pay, extend, and refund their parking sessions just using their phones.

FormSG - A form builder tool for agencies to self-service and create online forms that capture classified data, with the goal of replacing paper forms.

Isomer - Isomer provides government agencies with an easy-to-deploy static website building and hosting service to create usable, secure and faster informational websites quickly.

RedeemSG - RedeemSG helps the Singapore Government to create, send and track redemptions of digital vouchers easily.

PaySG - PaySG was developed to enable digital payments for government services, and was initially used for payments for COVID-19 swab tests and Stay-Home Notices for incoming travellers to Singapore.

An overview of other OGP products can be found on our website: https://www.open.gov.sg/products/

What does a Product Operations Specialist do?

As a Product Operations Specialist in the healthcare team, you scale the success of the product by upholding user satisfaction, providing feedback insights, and strengthening operational practices.

The ideal candidate should have the passion and desire to achieve high customer satisfaction, communicate effectively with a range of stakeholders, gather feedback to improve our products, and take initiative to drive product success. Due to the nature of the work, this role is primarily in person, and regular visits to public healthcare institutions is expected.

Concretely, you are expected to:

• Work closely in a product team with Product Managers, Engineers and Product Designers to continually improve our products
• Maintain a close partnership with a range of stakeholders, from end users to senior management, to support product deployment
• Set up and maintain product support workflows, automations, guides, and tooling
• Set up and maintain user onboarding documentation, such as guides, FAQs, and training materials
• Gather and maintain user feedback in the form of dashboards for further analysis
• Identify key issues from user feedback, and deliver user insight to the team for further product development
• Optimise internal and external workflow and documentation to improve team efficiency
• Identify opportunities to increase user adoption by implementing propagation strategies, improving user onboarding experience, and managing user training

What is it like working here?

• Working for Public Good - We care about making an impact on public good. For the Product Management team, this means working directly on the biggest opportunities out there. This also means creating what’s best-in-class, and then propagating these practices widely across the government so that the Singapore Government is equipped to deliver the best impact possible to our people.
• Rapid Prototyping - We’re not about building too-big-to-fail ideas, or getting stuck behind existing ways of doing things or mega projects. Instead of spending too much time debating ideas, we prefer to test them and iterate rapidly. This means being clear on what we’re trying to achieve, leaning forward to farm for dissent and feedback, prototyping early, and scaling what works quickly.
• Ownership - We are not here just to keep existing processes running, but to make an impact toward public good. This means taking ownership of problems, figuring out what needs to be done, and keep going until the problems are solved, regardless of job scope or existing ways of doing things.
• Growth Mindset - We focus on makings better than they are today. This means that we are constantly working on new things and new areas, and reinventing the areas we are already ‘good’ at to get better. Working here means having a growth mindset as opposed to a fixed one, and leaning forward to try things, make mistakes, and learn.

We need someone like this

We look for individuals who take lots of initiative, enjoy the puzzle of solving open-ended problems, and are confident in challenging the status quo. Our team figures out the best way forward, not wait for instructions.

Public service is the core of what we do. This at times means ignoring political pressures and pushing things through for what is best in public interest.

We are looking for people who demonstrate these skills:

• Able to empathise with users, identify the root of the problem they are facing, and problem-solve independently.
• Communicate and work effectively with a range of users, from end-users to senior management.
• Ability to drive change and chart a direction when working on open-ended problems.
• Strong ability in operations, with experience in product development, customer success, strategy, or operational efficiency. Prior experience in product operations or product management in a fast paced environment is a bonus.
• Demonstrated outcomes in prior work and personal projects matter more than academic degrees.
• Feel comfortable with technical concepts and are able to explain how our products work to a range of audiences.
• Demonstrated technical ability and skills are a plus point.

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology

• Strategic development and execution of marketing plans and tactics for FreeStyle Libre to drive market penetration and accelerate profitable sales growth.
• Drive brand awareness and adoption via multi-channel marketing, including healthcare professionals, direct-to-consumer and community activations.
• Establish and maintain robust marketing processes to drive seamless execution and a measurement culture to track progress and effectiveness.

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement annual business plans to achieve business targets
• Plan and execute marketing activities flawlessly, working closely with cross-functional teams and partners
• Localize the global brand campaigns when necessary and execute 360 across all relevant channels HCPs, consumer, e-commerce, CRM and retail
• Develop and implement 360-communication plan with traditional and digital media and other consumer touchpoints, working with local media agencies, country manager, distributors and sales teams
• Track and articulate market performance, trends (e.g., digital media, social listening, competitive tracking, medical, regulatory, technological, social, environmental, and legal). and identify their impact on the business to influence business strategy, identify future risks and opportunities and ensure the business is delivering upon its growth targets.
• Demonstrate excellent project management skills
• Work collaboratively with Area and local cross functional teams to execute marketing initiatives with success, as well as identify further opportunities for Freestyle Libre.
• Analyze ROI of advertising and promotional investments to optimize the mix
• Monitor brand performance and marketing budget to ensure it meets KPIs on sales and profitability
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws.

SUPERVISORY/MANAGEMENT RESPONSIBILITIES IF APPLICABLE

• One direct report

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• A basic degree in business studies, marketing, or any sciences
• 6+ years of consumer marketing management experience gained at a country, regional or global level of an MNC; experience in HCP marketing will be an added advantage
• Preferably in the pharmaceutical and/or FMCG Health or OTC /medical device industry
• Knowledge & experience in diabetes category will be advantageous
• Versatile, result-oriented, energetic / dynamic personality & passionate about branding
• Innovative & resourceful person that thinks out of the box to deliver creative and cost-effective branding strategies
• An excellent communicator, both verbally & in writing
• Intimate knowledge of marketing mix tools and application know-how
• In-depth understanding of the workings of strategic & operational marketing, business planning & current healthcare marketing best practices
• Organizational skills & operational rigor to ensure effective execution of plans
• Achieve Plan sales and margin
• Achieve new users and retention targets

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Attachment Description

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

3. Plan and organise all business development & marketing activities

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

5. To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

1. Outstanding interpersonal and communication skills as well as a good work attitude.

2. Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

3. Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Attachment Duration

- 6 months

1. Ability to develop, configure and maintain IBM Content Navigator and IBM Case Manager
2. Minimum hand on experience of two to three FileNet Projects.
3. Having basic knowledge on Customizing the widgets.
4. Implementing modern programming languages such as JAVA and J2EE.

1. Deep knowledge on ECM products for designing and developing.
2.Experience in IBM Case Manager Solutions design and development
3. Experience working with J2EE Concepts and Rest Ful services and standards to devleop custom java components.
4. At least 5 years of experience on FileNet projects and need to work individuallyWork with interfacing applicaitons and integrate FileNet applicaitons with other applications.
5. Very Good knowledge on deploying the artifacts in all environments.

1. Must have experiance in design and ar architecture and solutions by working with Customers and assess their current business needs.
2.Understand complex data flows to define and execute technical strategies.
3. Work with large scale enterprise IBM P8 Architectures for installations, build and document business requirements.
4. Exposure to Web Standards and Dojo in designing and developing Web based UI modules
Troubleshooting and performing root cause analysis on application and web servers to diagnose issues and rectify them.

Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's up-&-coming Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood, authentically. The hotel's design reflects the vibrant, creative and energetic culture of Singapore's expanding Central Business District (CBD), as well as the inspiring and unscripted style set forth by Andaz. At Andaz, we set the stage to ignite creative minds and bring eclectic souls together, be it guests or colleagues.

Come join us to express your Andaz as Senior Sales Manager / ADOS if the following describes you.

You are an experienced and dynamic sales specialist who believes that the sky is the limit. You hold established relationships close to your heart and is always striving to go the extra mile for customer satisfaction. As an Associate Director of Sales, you lead by example in providing leadership in all selling activities within the hotel, working closely with related departments to maximize sales for the hotel.

Requirements

• Minimum 3 years of recent work experience in corporate or business development role within the hotel industry.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Flair for in-person or virtual presentations; keen eye for details; customer-focused and creative problem-solving attitude.
• Proactive and goal-getter attitude with ability to build lasting business partnerships.
• Ability to juggle multiple priorities and ongoing projects.
• A relevant diploma or degree in Hospitality or Tourism Management will be ideal.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

IN-HOUSE CLEANERS

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. It aims to empower them to dream of a future where they are not limited by family circumstances.

We are seeking a highly motivated individual to join our team as In-House Cleaners. This individual will be responsible in maintaining cleanliness and ensuring a safe and pleasant environment to our scholars, visitors and staffs within our residential campus.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Positive role model

• Be a positive role model for youths from low-income families
• Be respectful
• Willingness to learn and teach the scholars

Maintaining Area Cleanliness

• Washing of common toilets, handicap toilets and shower area to maintain hygiene standards for residential and visitors’ use. Ensure all toilets cleaning supplies are adequately stocked.
• Vacuum all carpeted areas.
• Sweeping, dusting and mopping of building floor areas such as MPH, lift lobbies, corridors and staircases.
• Sweeping, mopping, dusting and wiping of all such as office, meeting rooms, dorm rooms, digital room, security office and laundry room to ensure cleanliness.
• Wiping of all lift panels and glass panels within the campus to ensure they are free of dirt and grime.
• Clearing of rubbish from the common rubbish bins and washing the bin centre surrounding area, rubbish bins and bin chambers.
• Sweeping the outdoor area such as carpark and multipurpose sports courts.
• Carry out monthly heavy cleaning tasks (pressure wash jet spray, clean refrigerators, microwaves, fans, etc.) and ad-hoc special projects.
• Cleaning and packing of cleaning equipment for next day usage.
• Water all plants within the campus.

Maintaining MPH, Kitchen and Pantry

• Assist in preparing drinks/snacks in meeting rooms. Ensure all utensils are washed and drinks/snacks are stocked well.
• Ensuring pantry areas and kitchen are clean and kitchenware and dinnerware are wash and properly kept.
• Ensure MPH is clean and free from any unwanted items.
• Wash all dishcloths for kitchen and pantry regularly.
• Ensure all cleaning supplies/chemicals in kitchen and pantry rooms are well stocked.
• Assist to stocktake pantry items and report to Housemaster when stocks are low.

Administration and Operations

• Ensure that the campus is free from any dangerous/hazardous items.
• Monitor scholar’s behaviours and correct them of any wrongdoings. Report any issues/wrongdoings to Housemaster if need be.
• Assist in teaching the scholars on the proper way of managing cleanliness.
• Assist in managing lost & found items.
• Informing any matters/feedbacks to the Housemaster when necessary.
• Report any damages/faults on equipment and facilities to Housemaster.
• Supporting any =Dreams events and other organisational activities
• Any other ad-hoc duties assigned by the Housemaster.

QUALIFICATIONS

• Proven working experience as a Cleaner.
• Possessed the necessary cleaning certifications.
• Ability to handle heavy equipment and/or operate machinery.
• Knowledge of cleaning chemicals and supplies.
• Good communication and interpersonal skills.
• A strong team player.
• Experience working with children, youth and low-income families

The Field Service Engineer will be responsible for providing onsite technical support, troubleshooting, preventive maintenance, and customer training for radiology equipment, diagnostic monitors, nurse call systems, and operating lights. This role requires a proactive, customer-oriented professional who is adept at managing field service tasks and ensuring the operational efficiency of medical and radiology systems.

Key Responsibilities

• Conduct onsite preventive maintenance (PM) and troubleshooting for radiology equipment, diagnostic monitors, PCs, accessories, nurse call systems, and operating lights.
• Ensure quick and effective diagnosis of equipment issues and apply corrective actions to restore functionality.
• Perform monthly updates of DVD/USB counter records and log checks, obtaining customer signatures for verification and documentation purposes.
• Maintain accurate service logs and provide timely reports for all service visits.
• Provide onsite support, preventive maintenance, and troubleshooting for automatic DICOM DVD/USB burners and PACS (Picture Archiving and Communication System).
• Ensure the system's compliance with safety and performance standards and address issues to minimize downtime.

Requirements

• Familiarity with Microsoft Office and general computer skills.
• Ability to learn and research technical information independently.
• Basic interpersonal and communication skills for engaging with colleagues and clients.
• Reliability and strong commitment to meeting assigned responsibilities.
• Capable of handling high-pressure situations and meeting urgent requirements.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Role Purpose (Why do we need this role?)

To lead Swire Shipping’s pursuit of operational excellence with a focus on delivering a competitively

structured operational infrastructure to deliver on the liner trades’ network proposition.

To lead the line operations team and Vessel Planning teams across Singapore, USA and India regarding

the operational aspects of the network and service delivery commitments with focus on schedule

integrity, capacity utilization, voyage costs, on-time performance and quality assurance objectives.

In accordance with the pursuit “Operational Excellence” and the Swire Shipping Supply Chain

Sustainability Code of Conduct, promote and implement “Zero” harm practices across all stakeholders in

the Swire Shipping network.

Role Accountabilities (What is this role responsible for delivering?)

Network/Service delivery/Cargo Planning

• Network Delivery: Responsibility for delivering the service framework as per the Business Plan with a focus on on-time performance and cargo delivery promises

• Operational Costs: Responsibility for USD 400 Million fixed voyage costs, budgeting and forecasting across South Pacific and North Pacific trades.

• Schedule Management: Continuous focus on meeting and exceeding schedule integrity targets.

• Utilization: Drive continuous improvement in capacity utilization, productivity improvements and deployment of assets with 14 member Planning team in Chennai, India.

• Cargo Handling and Stowage Management: Responsibility for cargo planning and stowage activities and for supporting tools, systems and processes by working closely with the Chennai, India Planning centre.

Strategic projects

• Formulate and implement key operational initiatives and projects including development of fit for purpose network scheduling solution

• Deliver a robust & sustainable operational network that meets the current and future growth needs of the

liner trades

Techno Commercial

• Interface with Fleet / Tonnage Dept/Vessel Performance- Ensure continuous focus on cost efficiency targets, productivity improvements.

• Loss Prevention- Coordinate with Cargo Care/ Haz/Reefer Desk to ensure highest service delivery standards to customers including pre- and post-shipment activity including survey requirements

• Vessel Suitability / Deployment (e.g. Charter tonnage) for loadability.

Network/Partnerships/JWC

• Direct operational participation in Joint working committee and co-ordinate operational aspects of day-to-day partnership management.

• Key Co Ordinator for delivery of service framework as per the Business Plan with a focus on on-time performance and cargo delivery promises incl VSA / SCA services.

• Administering service partner communications including vessel sharing agreements, slot cost calculation, service performance reviews/feedback

• Participate in development of internal and external partnerships that are fit for purpose, sustainable, and promote cost effective and optimized utilization of resources and assets

Business improvement

• Implement a structured business improvement framework that optimises performance of internal resources and assets that promote “Raising the Bar” initiatives across Line Operations. Create a culture of continuous improvement in all aspects of operations

Customers

• Development of innovative solutions for key commodities / cargoes that enhance the Liner Trades competitive advantage and add value to customers

• Assist the Commercial teams’ effectiveness in delivering on customer and market goals

• Development of innovative solutions for key commodities / cargoes that enhance the Liner Trades competitive advantage and add value to SSL's top customers.

Cost

• Drive cost efficiency across all services

• Identify efficiency opportunities to reduce operational costs and lower overall cost.

• Pro-active communication with all stakeholders to maintain schedule reliability in the most cost-efficient manner

• Ownership of minimizing port call costs and create opportunities to eliminate avoidable costs.

• Work closely with line, line operations and network teams to effectively manage P&L on all services.

• Ensure the CVP activities are performed timely. Within 48hrs after vessel departure

• Achieve agreed accuracy target of CAR vs Invoice – Minimum 80% and progress to achieve 95% accuracy.

• Provide cost insight to the functional manager and explain all the variances.

People Management

• Lead employees to meet the organisation’s expectations for productivity, quality, and goal accomplishment.

• Provide oversight and direction to the employees in the team in accordance with the organisation's policies and procedures.

• Plan staffing levels and work with Human Resources to recruit, interview, select, hire, and employ the right people within budgetary guidelines.

• Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

• Consciously create an engaging workplace culture that emphasizes the identified mission, vision, guiding principles, and values of the organisation.

• Lead employees using a performance management and development process including goal setting, feedback, and performance development planning.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility, drive accountability and provide regular feedback for continuous improvement.

• Manage and maintain effective employee work schedules including assignments, job rotation, training, vacations, and paid time off, cover for absenteeism, and overtime scheduling.

• Maintain two-way transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.

• Deliver key people related activities in conjunction with HR that will lead to the enhanced engagement and retention of team members.

Leadership

• Overall responsibility for leadership of line operational excellence projects, cost budgets, asset management.

• Overall responsibility for leadership and management of the line operations and stowage team.

• Ensuring operational teams are structured, resourced, trained, and equipped to meet the requirements of the business.

Internal and External Relationships

External

• Partner Lines

• Service providers and suppliers

• Ship personnel

• Surveyors and Industry Regulators.

• Customer

Internal

• Performance Manager

• Regional Operations Department

• Line/Trade Management

• Networks

• Overseas regional managers and staff

Crisis Management

• Make every effort to be aware of and understand your role in the event of a crisis.

• Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management.

• Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis.

• Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

• Ensure that all stowage planning activities conform to international and in-house regulations with respect to:

o Vessel safety and stability requirements

o Cargo loading and securing requirements

o Adherence to IMDG code, DOC, and in-house rules for hazardous cargo loading

o Establish best practices and appropriate KPI’s for the stowage planning team

• Drive safety behaviour across all Ports within the SS Network

• Take responsibility for the safety of myself and those around me by displaying safety leadership

principles (i.e., Safety I’s & Accountability ladder).

• Challenging and stopping unsafe acts and behaviours or unsafe conditions.

• Comply with the Global Safety Standards, Policies and Operating Procedures.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications

• Master Mariner with practical hands-on marine experience with at least 10 years of Seafaring and 3-5 years of shore-based senior management experience in shipping-related businesses.

• Prior experience in Liner Operations, vessel planning & networks related interactions are an advantage.

Technical Skills

• Comprehensive knowledge of the commercial, technical, legal and regional aspects of shipping operations and management

• Hands-on experience in vessel planning, cargo handling/stowage as well as sea-fastening requirements in terms of best-practice standards

• Proven experience in people management, leadership, and development

• Sound understanding of cost management

• Proven ability to build relationships and teams

• Strong analytical, numeracy and communication skills

• Knowledge of general macro-economic principles and international trade

Professional Skills

• Focuses on results, profitability, and performance

• Leadership: ability to set a vision, and guide and grow people to deliver results

• Customer-centricity: Dedicated to meeting the expectations and requirements of internal and external customers by providing improvements in products and services. Talks and acts with customers in mind. Builds a high level of customer orientation throughout the organisation.

• Ownership and accountability: Take responsibility for individual and team output and results.

• Focused on results, profitability, and performance.

• Collaboration: Work effectively with internal and external stakeholders; seek and provide help to colleagues

• Demonstrates ability to proactively strategize and plan effectively and deliver outcomes in a competitive business environment.

• Strong conceptual and analytical skills.

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services. Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organization (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilization of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilization of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Requirements

• Business degree – Graduate or Post-graduate
• +8 years of pharmaceutical marketing experience
• Regional experience is an asset
• Local experience in APAC with ideally at least 1 year experience in sales on top of marketing
• Knowledge of APAC pharmaceutical market
• Experience in cardiology, CNS, respiratory TA is a plus
• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills

The Role :

• Planning and Scheduling: Coordinate with project managers and clients to plan installation schedules, taking into account resource availability, project timelines, and customer requirements.
• Team Management: Lead and supervise installation teams, including technicians, contractors, and subcontractors, assigning tasks, providing training, and ensuring adherence to safety protocols and quality standards.
• Site Preparation: Coordinate site visits to assess installation requirements, including site layout, equipment placement, and logistics for materials delivery.
• Resource Allocation: Manage resources such as equipment, materials, and personnel to ensure smooth and timely installation processes.
• Quality Control: Implement quality assurance measures to ensure installations meet company standards and customer expectations, conducting inspections and resolving any issues or deficiencies.
• Compliance and Safety: Ensure compliance with relevant regulations, codes, and safety standards throughout the installation process, promoting a culture of safety among installation teams.
• Communication: Serve as the primary point of contact for clients and internal stakeholders, providing regular updates on installation progress, addressing concerns, and resolving conflicts as needed.
• Problem-solving: Identify and address challenges or obstacles that may arise during installation, developing solutions and making decisions to keep projects on track.
• Documentation and Reporting: Maintain accurate records of installation activities, including documentation of materials used, work performed, and any deviations from the original plan. Prepare reports for project managers and clients as required.
• Customer Satisfaction: Ensure customer satisfaction by delivering installations that meet or exceed expectations, addressing any issues or concerns promptly and professionally

The Requirements:

• Bachelor’s degree in a related field or equivalent experience
• Minimum of 5 years of experience in installation management or a related field
• Proven track record of successfully managing installation projects
• Excellent communication and leadership skills
• Strong organizational and time management skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Experience in installation of equipment and systems
• Knowledge of installation guidelines and procedures
• Familiarity with safety and quality standards
• Proficient in use of relevant software and tools
• Familiarity with installation tools and equipment
• Excellent communication and organizational skills
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks to meet strict deadlines
• High attention to detail and accuracy
• Ability to work in a team environment
• Strong, planning and reporting skills;
• Ability to establish and maintain effective working relationships with both internal and external customers;
• Strong decision making and analytical abilities;
• Must be organized and detail oriented;
• Self-motivated with the ability to motivate and influence others.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

The Sales Executive will be responsible for identifying and pursuing new business opportunities, engaging with clients, and presenting products to key stakeholders within the installation and interior design markets. This role requires a proactive individual with a background in sales and a passion for understanding market trends and customer needs. The ideal candidate will have experience in business development, a strong customer focus, and the ability to communicate effectively with office managers, interior designers, consultants, and end-users.

Key Responsibilities

• Identify and pursue new business opportunities across different markets and industries to expand the company’s customer base.
• Build and maintain strong relationships with clients, understanding their needs and identifying ways our products can address them.
• Present and explain products and solutions to office managers, interior designers, consultants, and end-users, tailoring the approach to meet diverse client requirements.
• Conduct product demonstrations and provide detailed explanations to enhance customer understanding and drive sales.
• Engage in ongoing market research to stay updated on the installation market, competitor products, alternative solutions, and emerging opportunities.
• Utilize insights from market analysis to adjust sales strategies and develop competitive sales pitches.

Requirements

• Diploma in Business Administration, Marketing, Engineering, or a related field.
• Minimum of 2 years of sales experience, preferably within a related industry.
• Proven track record of achieving or exceeding sales targets and managing client relationships.
• Excellent communication and presentation skills.
• Strong analytical and research skills for market analysis.
• Ability to work independently, manage time efficiently, and prioritize tasks effectively.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

JOB RESPONSIBILITIES:

• Ensure excellent service standards, respond efficiently to customers’ needs and maintain a high level of customer satisfaction.

• Handle and resolve our patient’s enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

• Main tasks include receiving patients at Reception counter/lounge, assist with Patient Registration, Billing/Payment and other administrative front-desk tasks.

• Assist with ad-hoc tasks assigned by the Management.

REQUIREMENTS:

• Preferably with 2 years of relevant experience in healthcare or similar capacity.

• Possess strong communication skills, patient and genuinely excited to help customers.

• Able to multi-task, problem-solve and manage time efficiently.

JOB DETAILS:

• 5 working days with 2 off days!

• 40 working hours per week.

JOB BENEFITS:

• Exciting career progression!

• Long service cash awards. Up to $2,000!

• Medical & Dental benefits.

• 14 days Annual Leave (Can increase up to 18 days)

• Additional leaves (Birthday, Marriage etc.)

• Performance bonus.

About Us:

We are a global leader in technology and data services, offering innovative solutions to clients worldwide. We are currently seeking a Customer Service Engineer to join our team in Singapore. This role is critical in providing technical support to our customers and ensuring that they receive timely and effective solutions to their technical issues.

Job Summary:

The Customer Service Engineer will be responsible for providing technical support to customers, troubleshooting and resolving issues related to our products and services. You will work closely with both local and remote teams to ensure that customer support requests are resolved efficiently. This role requires a strong technical background, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Technical Support for Customer:

· Provide first-line technical support to customers for issues related to our products, services, and systems.

· Diagnose and troubleshoot technical issues, including software, hardware, and networking problems.

· Collaborate with internal technical teams to resolve complex issues and escalate problems when necessary.

· Ensure timely resolution of support tickets, adhering to established service-level agreements (SLAs).

· Coordinate with Customer Service Team in other site, to provide smoothly 7/24 support experience for our global customers.

2. Customer Communication:

• Communicate effectively with customers to understand their technical issues and provide clear, concise solutions.
• Provide regular updates to customers on the status of their support requests, ensuring transparency and trust.
• Conduct remote troubleshooting and support sessions with customers to resolve issues in real-time.

3. Documentation and Reporting:

• Maintain detailed documentation of customer interactions, issues, and resolutions using the company’s ticketing system.
• Provide regular reports on support activities, including issue trends and resolution times, to senior management.
• Contribute to the development of internal and external knowledge bases by documenting common issues and solutions.

Qualifications:

• Bachelor’s degree in a related field (e.g., Information Technology, Computer Science, Engineering) or equivalent experience.
• 2-4 years of experience in a technical support or customer service engineering role.
• Strong technical knowledge in IT infrastructure, networking, system and software troubleshooting.
• Language Requirements:
  • Fluency in English and Chinese (Mandarin) to communicate with local customers and teams.
• Excellent problem-solving skills with the ability to diagnose and resolve technical issues.
• Strong customer service skills, with the ability to provide clear and concise technical guidance to non-technical customers.
• Experience using support ticketing systems (Jira).

Preferred Qualifications:

• Familiarity with data center operations, cloud services, or IT infrastructure.
• Experience supporting global customers across various time zones.
• Knowledge and expierence of NVIDIA AI Infra eco-system is a plus.
• Knowledge of Linux System Administration, or AI development, training or inference is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with potential on-call responsibilities to handle urgent customer issues.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A fast-paced, dynamic, and collaborative work environment.

We're looking for a friendly and efficient team player to join us in Katong! If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we’d love to hear from you! Here’s what we’re looking for:

✨ Skills Needed:

• Sweet and courteous customer service skills

The Role:

We are seeking a strategic and results-driven sales professional to lead the formulation and execution of sales strategies for the APAC region, with a focus on markets in Singapore and neighboring countries. This position will be responsible for driving sales growth and business performance, ensuring alignment with company objectives and targets.

Key Responsibilities:

• Develop and execute short-, medium-, and long-term sales strategies to drive growth in Singapore and neighboring APAC markets, including preparation of proposals and active engagement in sales activities.
• Regularly gather and analyze market intelligence, with a particular focus on opportunities in energy, chemical, life sciences, and industrial/urban infrastructure sectors across Singapore, Malaysia, and Thailand. Present findings to management to support decision-making.
• Identify and develop new business opportunities by expanding into new client bases and exploring untapped business domains within targeted areas.
• Lead the development and adjustment of sales strategies to meet and exceed financial targets, addressing key challenges and optimizing business performance.
• Collaborate with internal teams to create competitive proposals and winning strategies for prospective clients.
• Manage customer relationships, taking the lead in negotiations, including commercial and contractual discussions, and ensuring alignment between internal teams and external stakeholders.
• Take an active role in building and maintaining trusted relationships with shareholders, partners, government agencies, and both existing and potential customers across the APAC region.
• Work closely with technical and project teams to ensure proposals meet client requirements, delivering tailored solutions to drive successful outcomes.

The Requirements:

• A Bachelor’s degree in any engineering discipline or business administration.
• At least 7 years of experience in the oil & gas, life sciences, or infrastructure sectors, with a proven track record in sales, including the successful management of 3 or more projects valued at over USD 50 million.
• Strong understanding of contractual practices and experience in EPC projects.
• Technical knowledge of the energy, chemical, life sciences, and industrial/urban infrastructure industries is preferred.
• Exceptional problem-solving skills, with the ability to think creatively and propose innovative solutions.
• Fluency in both spoken and written English is essential.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Business Development Manager will be responsible for driving growth and expanding our client base within the commercial interior design and fit-out industry. This role requires a strong understanding of workplace strategic planning, extensive knowledge of the commercial interior fit-out sector, and an established network with design and architecture firms. The ideal candidate will have a proven track record in business development and the ability to create partnerships that add significant value to our brand.

Key Responsibilities

• Identify and pursue new business opportunities to drive growth in the commercial interior design and fit-out industry.
• Develop and implement business development strategies that align with market trends in workplace strategic planning.
• Build and maintain strong connections with design and architecture firms to establish collaborative partnerships.
• Nurture client relationships to enhance customer satisfaction and encourage repeat business.
• Stay up-to-date with industry developments, competitor activities, and market trends.
• Conduct market research to identify opportunities for growth and new business streams.
• Develop and execute strategies to achieve revenue targets and expand the company’s market presence.
• Collaborate with the sales team to create targeted approaches for business development in key areas.

Requirements

• Strong knowledge of workplace strategic planning within the commercial interior design and fit-out industry.
• Proven connections with design and architecture firms, with a solid network that facilitates business growth.
• Excellent communication and negotiation skills.
• Strategic thinker with a focus on long-term business growth.
• Ability to work independently and lead initiatives with minimal oversight.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

This role is responsible to assist the team in maintaining systems and processes for various services to support the hospital’s operations and service delivery, while providing general support on operational matters related to Allied Health and Operations.

Job Description

• Help develop and maintain a filing system for existing and new services and pilot projects, contributing to the establishment of effective work processes and operational procedures
• Support the team with contract management by generating monthly reports to monitor expenses, performance satisfaction, and ensuring quality and continuous improvement
• Track the expiry and renewal of all service and maintenance contracts, including sourcing quotations and preparing vendor evaluations
• Facilitate inpatient meal processes to enhance food quality and patient experience, addressing feedback from ward staff, patients, and their families
• Support linen and laundry operations by ensuring adequate stock levels for the wards, collaborate with the infection control team for inspections, and assist therapists with SMF applications, mobility device orders, and funding claims to the Ministry of Health

Job Requirements

• Diploma Level and above
• 5 years of relevant experience will be advantageous

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674