#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnership with education institution / colleges overseas.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Vice-President of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification.
• 3 years of relevant working experience as student recruitment in an international private education industry.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

The spa manager is responsible for overseeing the daily operations of a spa facility. They ensure that the spa provides a relaxing and enjoyable experience for its clients while maintaining high standards of cleanliness, customer service, and overall operations. The spa manager also plays a vital role in managing staff, scheduling appointments, and ensuring the spa meets its financial goals. Female working enviroment.

Basic $3300 - $4000

Working Hours: 1045am - 9 pm / 1145am - 10 pm

5 days work week. Experience is needed. Min 2 years relevant experience. Required to work on weekends and public holidays. Annual Leave, Medical Leave, Birthday Off, Performance Bonus.

Responsibilities

1. Staff Management: The spa manager is responsible for managing and training spa staff. This includes hiring, evaluating performance, and addressing any employee-related issues.

2. Customer Service: The spa manager ensures that all clients receive exceptional customer service. This includes greeting clients upon arrival, answering their questions, and addressing any concerns or issues they may have.

3. Inventory Management: The spa manager is responsible for tracking and maintaining the inventory of spa products, equipment, and supplies. This includes ordering and receiving new stock, as well as ensuring that existing supplies are stocked and easily accessible.

4. Marketing and Promotions: The spa manager is responsible for developing and implementing marketing strategies to attract new clients and maintain existing ones. This includes creating promotional campaigns, collaborating with local spas and salons, and organizing special events or promotions.

5. Financial Management: The spa manager is responsible for monitoring and analyzing the financial aspects of the spa. This includes managing budgets, tracking expenses, and ensuring that financial goals are met.

6. Safety and Compliance: The spa manager is responsible for ensuring the safety and compliance of the spa facility. This includes maintaining compliance with local, state, and federal regulations and implementing safety protocols and procedures.

Qualifications and Skills:

candidates should possess the following qualifications and skills:

- Strong Leadership Skills: The spa manager needs to be able to lead and motivate a team of employees. They should be able to delegate tasks, set clear expectations, and provide guidance and support when needed.

- Customer Service Experience: A background in customer service is essential, as the spa manager will be responsible for providing excellent customer service to all clients.

- Technical Skills: Knowledge of spa operations, including treatments and modalities, is preferred. The spa manager should also have proficiency with spa management software and basic computer literacy.

- Communication Skills: Effective communication is essential for the spa manager, as they will be interacting with clients, staff, and vendors. They should be able to listen attentively, communicate clearly, and handle any issues that arise.

- Problem-Solving Abilities: The spa manager should be able to think on their feet and solve problems quickly and efficiently. They should be able to handle unexpected situations and come up with creative solutions.

- Attention to Detail: The spa manager should be detail-oriented, ensuring that all aspects of the spa are clean and organized. This includes maintaining schedules, inventory, and cleanliness standards.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Job Description

• Prepare 'setting up' for meal period.
• Answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Responsible for restaurant’s cleanliness
• Perform Breakfast preparation duties such as preparing cut fruits, cereals, and other duties which related to breakfast preparation.
• Order taking and service patrons, and prepare or serve specialty dishes at tables as required.

REQUIREMENTS:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Trainees completing their internship are welcome to apply
• Has great passion in customer service

Job Description:

• Manage Wholesale order processing and inventory fulfillment.
• Accurately process customers’ orders.
• Proactively identify operational problems, suggest solutions, and independently resolve issues.
• Interact routinely (telephone and emails) with Sales Team and Warehouse.
• Process Return Merchandise Authorizations. Resolve shipping-errors, process warranty requests, and markdowns for the customers in the designated client group.
• Champion for and maintain a 95% On Time Shipping (OTS) metric for your account base. Will work with planning, sales, and management to make decisions in the best interest of the company and the customer.
• Accept, process, and track customer orders through EDI and non-EDI systems. Process sales and PO changes as required.
• Request customer specific pricing and new customer address book records as required.
• Work with vendor compliance to assure all customer (and order specific) value add requirements are met.
• Have an understanding of the customer scorecard metrics, and the value that you can bring toward driving positive results.
• Monitor customers’ order book and maintain established metrics for order fulfillment activities. Related actions include, but are not limited to:
• Daily, morning review of the Sales Order Exceptions Report (SOE) and any subsequent actions to ensure the timely flow of orders through to delivery, by 11a.m. deadline.
• Present at a weekly key account meeting, any necessary actions needed for critical and potentially late orders.
• When applicable, create a customer-specific PO tracker to complement your visibility of order integrity through the entire chain.
• Partner with demand planning to resolve supply delays as they arise.
• Service any drop-ship accounts which overlap with your key account base.
• Responsibilities include, but are not limited to item setups, pricing maintenance, communication, and follow-up on cancellations.
• Administration of these responsibilities may require the access and use of a customer's 3rd party drop-ship site.
• Host and/or attend any regularly scheduled or ad-hoc meetings with the customer, sales team and/or vendor compliance.
• Occasional travel to meet with sales reps and/or customers.
• Occasional involvement in routing & logistics, on an as-needed basis by the DC team, to assist during high volume periods.
• Continuing education and training to increase knowledge and take on more advanced responsibilities.
• May be required to perform additional duties, special projects and responsibilities as assigned by management.
• Must have the ability to work beyond the standard workday schedule to meet customer or business requirements, on an as-needed basis

Job Requirements:

• Proficient in Microsoft Excel
• Working knowledge of SAP
• Fluent in Japanese and English (Japanese is a MUST as this role needs to communicate with Japanese customers)
• Extensive customer service, preferably in a business-to-business environment
• Demonstrate excellent written and verbal communication
• Ability to perform research, demonstrate sound judgment, and resolve problems
• Capability to work independently, and promote a positive team environment
• Organizational and time management skills

Bar On Chulia Pte Ltd is hiring enthusiastic individuals to complement our team.

Full time Service Crew (front of house)

• Serving food and beverages to customers
• Completing any other assigned tasks and duties
• Ensure customer satisfaction and maintain excellent customer relations
• Good customer service standards
• Friendly and energetic with good interpersonal skills

Good Work-Life Balance. 5 working days a week (Sat & Sunday & Public holidays off)

All Meals provided

Working location in Raffles Place area, near MRT Raffles Place (red/green) and Clark Quay (purple)

Experience is not a must but definitely a bonus. Whatsapp hiring owner @ 8491 8785 and we will be in touch shortly.

Singaporeans/PR/LTVP only.

Key Responsibilities:

• Develop, plan, and implement strategies to drive business growth, achieve sales targets, and build new customer network.
• Cultivate and sustain strong, lasting relationships with clients to ensure satisfaction, loyalty, and continued engagement.
• Effectively communicate value propositions through tailored proposals and presentations that resonate with various audiences.
• Monitor market trends to develop solutions that address client needs as needed.

Requirements:

• Diploma and above in Business Management, or in a relevant discipline.
• At least 5 years of proven experience in B2B and B2C consultative sales, ideally within service-oriented sectors
• Deep understanding of solution-based sales and marketing strategies relevant to the financial sectors in Southeast Asia, particularly Life, Health, and Investments Insurance.
• Extensive network within Southeast Asia’s financial institutions, both private and public.
• Demonstrated ability to engage effectively with diverse business audiences, including C-suite executives, VPs, managers, operational staff, and agents.
• Excellent skills in negotiation, active listening, and delivering impactful presentations.
• Proficiency in English is required; additional fluency in regional languages such as Bahasa Melayu, Bahasa Indonesia, Mandarin Chinese, or other Southeast Asian languages is strongly preferred to build client connections.
• Good pitching skills with the either of above languages is preferred.
• Willingness to travel as needed

Interested Applicant can send your resume to [email protected]

Industry: Travel/Transportation Industry

Location: Central

Position: Assistant Business Development Manager (Sales/B2B/Regional) - CK (19153)

Job Description

• Develop and execute strategic business development plans to identify, qualify, and cultivate new leads and opportunities
• Conduct market research and competitive analysis to identify emerging trends, customer needs, and potential growth areas
• Effectively communicate the company's products, services, and value proposition to potential customers
• Collaborate with the sales team to support the entire sales cycle, from lead generation to contract negotiation and closure
• Provide timely and accurate reporting on business development activities, pipeline, and key metrics
• Assist in the development of marketing materials and sales enablement content
• Stay up-to-date with industry trends, competitive landscape, and best practices in business development
• Contribute to the overall growth and success of the organization by identifying new revenue streams and strategic partnerships

Job Requirement

• Preferably Degree holder or equivalent
• Min. 3 years of experience in business development, sales, or a related role
• Experienced in Travel,Transportation or Events Industry preferred
• Proven track record of successfully generating new business and driving revenue growth
• Excellent communication, negotiation, and presentation skills

Interested applicants please send your resume to [email protected] with email subject header "Job Application for [Assistant Business Development Manager (Sales/B2B/Regional) - CK (19153)]".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Job Summary

To provide accurate and efficient service regarding shipments.

Roles & Responsibilities

A. Trade Operations:

Ø Handling documentation pertaining to shipment-based on LC and / or other credit terms

Ø Compliance checks of LC and shipping documents

Ø Getting all required documents attested from relevant authorities / ministries/ Chamber of Commerce

Ø Preparing Certificate of Origin, customs / insurance declaration

Ø Coordinating with buyers for document operations

Ø Preparing LC, freight and insurance drafts

Ø Completing paperwork for acquiring certifications / lab tests reports and other necessary documents for shipments

Ø Ensuring timely submission, status tracking of all shipping documents and preparing necessary reports

Ø Working closely with logistics / shipping companies or agents for scheduling

Ø Maintain a proper filing system of all shipment documents

Ø Prepare and circulate trade utilization report

Ø Any other ad-hoc matters as assigned by the Company

B. To provide cover for Trade Finance department:

Ø Maintain excel cash book (in shared folder) for IFFCO Singapore & updating of loans/borrowings in Oracle

Ø Maintaining working relationships with banks pertaining to all export procedures and documents

Ø Follow up for collection on shipments

Ø Update finance charge accruals in Oracle

Ø Any other ad-hoc matters as assigned by the Company

· Act as Incident first responder for a 24/7 staffed SOC.

· Monitor security sensors and review logs to identify network anomalies or intrusions.

· Perform initial analysis of security alerts.

· Escalate security incidents using established policies and procedures in a timely manner.

· Work with customers to analysis potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s).

· Performing Response action based on standardize workflow and agreement with clients.

· Assist with the development of incident response plans, workflows, and SOPs.

· Provide threat and vulnerability analysis security advisory services.

· Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to Incident Management.

About Company:
A Japanese fine dining restaurant with one star Michelin restaurant reward. The owner brings over 20 years of extraordinary experience across Kyoto, Tokyo, and Singapore to his eponymous 12-seater Sushi Kappo Restaurant.

Job Description:
- Taking reservation, managing seating, taking orders, settling bill, etc.
- Provide high quality of customer service to guests.
- Perform opening and closing duties.
- Address customer needs, comments, and complaints.
- Ensure items/dishes are well stocked and display cases are attractive and clean.
- Ensure that work stations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide with health and sanitation regulations
- Other ad-hoc duties assigned by supervisor/manager.

Job Requirements:
- Minimum 1 year of Front of House (FOH) experience.
- Prior experience in a Japanese restaurant or high-end dining is an added advantage.
- Willing to work on public holidays.
- Able to work split shifts.
- Energetic, with the ability to thrive in a fast-paced environment.
- Strong interpersonal and communication skills.
- Passionate about the food and beverage (F&B) industry.

Compensation:
- Working Day: Tuesday - Saturday
- Woking Hour: Lunch (10am-3pm) and Dinner (5pm-11:30pm)
- Working Location: CBD (3-5 mins walking distance from MRT Tanjong Pagar and MRT Maxwell)
- Benefits: AWS, Annual Leave, Medical Leave, Career Progression

JOB SCOPE

• Deliver wonderful shopping experience to shoppers and guests of Marina Bay Sands
• Attend to shoppers’ enquiries and feedback for customer experience improvement
• Perform Mall Marketing redemptions and any other duties assigned
• Attend to Luxury Shoppers (VIP Service training will be provided)
• Enjoy fun and be a proud ambassador of The Shoppes at Marina Bay Sands

JOB REQUIREMENTS

• Seeking good career prospects in Hospitality field
• Keen to work in an exciting and learning environment
• Fresh graduates who wish to pursue a successful career in hospitality field are encouraged to apply
• Have basic knowledge of MS Office (Word and Excel). Able to work on weekends/ public holidays
• Great personality with excellent customer service attitude

Singaporeans only

• Conduct interviews with selected members of public
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Contract: yearly renewable based on business needs and individual performance

Requirements:
• Diploma holder with relevant customer service experience

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

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1. Customer Service : Welcome customer, helping with food ordering, serve food etc
2. Cleanliness Advocate: Keep equipment, utensils, and Back of House areas spotless and sanitized
3. Ambassador of Clean: Support in managing lines and maintaining cleanliness for an enhanced dining environment
4. Culinary Craftsmanship: Assist in preparing our delicious food and beverages with attention to detail and care

Requirement:
- Safety Shoes
- Food & Hygiene Certificate (Good to have)

Apply NOW, whatsapp your resume +65 9154 3638

Responsibility:

· Assist in delivery arrangements and carry heavy loads.

· Set up, decorate, and prepare catering areas according to specific directions and layout plans established by the manager/customer.

· Build and maintain good working relationship with clients and serve the food with a positive and courteous demeanour.

· Clean and sanitise all equipment, utensils, dining ware, linens, serving ware, and work areas.

· Restock clean equipment, utensils, and equipment to proper storage areas noting any damages and items to be replaced.

· Organise and prepare clean equipment, utensils, and equipment for catering events.

· Understand and comply with mandatory hygiene standards and requirements.

· Coordinate with sales personnel on customer issue during delivery.

· To collect cash and check from customer upon delivery for COD order.

· Any other duties and tasks in the area assigned by the manager or supervisor.

Requirements:

· Basic knowledge of F&B will be advantageous

· Good communication and interpersonal skills

· Able to read and write simple English

· Ability to work in a fast-paced environment

· Flexibility, punctuality, teamwork and Cleanliness

· Ready to work varied shifts, including weekends and holidays

· Passionate, strong organizational skills and a positive attitude

POSITION DESCRIPTION

The Operations Associate’s primary goal is to help Asset Operations team facilitate asset management and offer support in investment management, compliance, tax, and regulatory matters. To accomplish this goal, the position requires to demonstrate problem-solving skills.

PRINCIPAL RESPONSIBILITIES

1. Handle both internal and external communication. Liaise with funds, banks, securities firms, and other entities worldwide, to complete asset management compliance support.
2. Assist in the operation and management of overseas companies, including assisting in the audit of overseas company accounts and tax reporting matters.
3. Monitor post-investment requirements for projects across all asset classes invested globally and offer support in handling compliance and operational matters.
4. Manage internal records and information within the company in a confidential and secure manner. This includes creating, organizing, and maintaining files and databases.
5. Other operational duties as assigned.

QUALIFICATIONS

1. 0-2 years’ of professional experience.
2. To liaise with Mandarin-speaking counterparts in China, a working level of Mandarin, and Proficiency in English are required.
3. BA/BS degree in Accounting, Finance, or a related field preferred.
4. Interested in and experience with wealth management in the Family Office and/or funds industry is a plus.
5. Sophisticated and tactful, with strong communication skills.
6. Meticulous individual who has good time management skills.
7. Ability to work independently and as part of a team in a dynamic work environment.
8. Preferred applicant with Singapore Citizenship.

CONTACT

Please send your resume to [[email protected]]. Use "[Operations Associate] - [Your Name]" as the subject line.

COMPANY AND DEPARTMENT INTRODUCTION

Decent Capital is an investment management firm founded by Jason Zeng, one of the core co-founders of Tencent Holdings Ltd. It is headquartered in Shenzhen, with multi-offices including Hong Kong, Beijing, Shanghai, Singapore, and Palo Alto. Decent Capital invests in various global assets across both first and secondary markets.

The Asset Operations Team is a dedicated group of professionals who ensure that all Decent’s assets and transactions are secure for investment activities including investment management, compliance, tax, and regulatory matters. Our team offers solutions and assistance for all trades and deals.

Be the Backbone of a Purpose-Driven Healthcare Community!

Jamiyah Nursing Home seeks an Operations Manager to ensure operational excellence in a mission-centered elder care facility. This role supports holistic, compassionate care, balancing strategic oversight with hands-on management.

Why Join Us?

- Mission Impact: Contribute to a healthcare facility that blends quality care, making a positive difference for residents and families.

- Collaborative Culture: Join a team valuing diversity, respect, and teamwork, supporting all staff and residents.

Key Responsibilities

- Oversee daily operations, ensuring smooth workflows for resident care.

- Maintain facility standards, safety protocols, and regulatory compliance.

- Streamline processes with nursing and admin teams.

- Coordinate with vendors for resource availability.

- Manage budgets, reports, and operational goals.

Ideal Candidate

- Proven operations management experience, ideally in healthcare or elder care.

- Strong leadership, organizational, and problem-solving abilities.

- Team-focused, culturally sensitive, and adept in communication.

Benefits

- Competitive salary with performance incentives.

- Opportunities for professional growth.

- Involvement in community events and a supportive work culture.

Join Us in Making a Difference!

Apply now to bring your skills to a facility that values quality care and compassion at Jamiyah Nursing Home.

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Role Purpose

The IT Regional Manager (Asia) is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities and is the primary point of contact for the office Directors of Administration within their region, providing a “single point of contact” to address IT questions and concerns.

The IT Customer Service team is responsible for providing first/second line and at times 3rd line IT support for approved services and systems. This role is responsible for managing the team to ensure the needs of the business are met.

This team is responsible for trying to resolve incidents at the first point of contact, and escalate when we are unable to do so. They also manage and escalate requests and contribute to the successful deployment/upgrade of IT services and systems, and understand and support the overall IT strategy.

Responsibilities

• Manage/support the team so every member is empathetic with users and knows how to communicate effectively.
• Manage the team so they can resolve the majority of incidents and requests at the first point of contact.
• Continual improvement of Customer Service to align their practices and services with changing business needs.
• Represent Asia so that their time zones, working practices and languages are taken into account when IT change requests are submitted, to ensure users are not adversely effected by scheduled changes.
• Incident management so that the negative impact of incidents is minimised by restoring operations as quickly as possible.
• Problem management, to reduce the likelihood and impacts of incidents by identifying actual and potential causes of them.
• Service request management, including documenting and socialising how requests are initiated, approved and fulfilled.
• Contribute to and update Customer Services' knowledge base.
• Develop a broad internal network through regular and effective communication with users.
• Ensure Customer Services update tickets in accordance with local, regional and global standards and processes.
• IT asset management of laptops, desktops, smartphones, peripherals and other assets as needed.
• Supplier management.
• Manage support for audio visual/video conference/webinar events and remote conference tools.
• Manage service activities related to new starters and leavers.
• Provide support to other IT teams by testing new software packages and upgrades to existing applications.
• Working with global training team to provision of learning delivery to include new staff induction, workplace skills, productivity/efficiency skills, mobility support and document production automation learning and support.
• Act as a technology resource to the Firm for industry trends, technology implementations (hardware and software) and change management issues.
• Effectively and proactively identify and communicate operations and business risks to IT and firm management.
• Travel required to regional offices.
• Encourage team members to provide continuous feedback to each other and share information openly.
• Actively participate and contribute to meetings outside of core working hours.
• Take a lead in establishing standards and guidelines.
• Undertake all relevant staff management activities appraisal/reviews, annual leave approvals, performance management and grievance guidance.
• Budget ownership of selected services.
• Point of contact and support for Desktop Team services during Asia hours which includes support the Windows desktop image build and deployment processes/ Software and Security Deployments /support the firm’s Citrix environment in Asia in relations to Citrix issues/support the firm’s Document Management environment in Asia
• Act as smart hands for 3rd line support requirements

Experience

• 5+ years' experience as an IT supervisor or manager, in a professional services environment.
• Knowledge of the ITIL environment and processes essential.
• Knowledge of Win10 and all related problems with OS, error logs and troubleshooting
• General knowledge of Microsoft Office in addition to other relevant legal applications (time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools).
• Good understanding of Active Directory Users & Computers and its associated membership groups, TCP/IP, DNS, DHCP & VPN as it relates to desktop support activities.
• Strong desktop PC, laptop, printer and iPhone hardware support and maintenance knowledge including imaging, parts replacement and configuring PCs to Firm standards for rollout to users.
• Good knowledge of latest smartphone devices (hardware and OS) and the way they are set up and configured.
• Law firm experience preferred.
• Knowledge of document management systems and e-filing processes is a bonus.
• Excellent oral and written communications skills in English, and Cantonese, Mandarin is a bonus.
• Excellent written and oral communication skills and have good attention to detail.
• Excellent understanding of the Firm’s goals and objectives.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

Company Background

Kith are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do. With sincerity and care for the needs of the people it serves, Kith is a place where people are inspired and happy to work in. We believe in nurturing strong bonds with our people and the customers we serve through sincerity and honesty in all that we do!

Job Responsibilities

Customer Service

• Provide excellent customer service and management at all times.
• Proactively assist in offering information and alternatives to help customers including up-selling menu items and daily specials.

Café Operation

• Assist in performing opening and closing shift duties whenever required with appropriate supervision.
• Perform operational duties which include barista duties, order taking, serving, clearing garbage, and general cleaning within the outlet.
• Responsible for stock positioning, shelf life, and monitoring of stock level (food display, beverages, perishable & non-inventory items).
• Perform cashiering duties on POS system and ensure orders are entered accurately for kitchen processing.
• Assist in ensuring that all menu offerings are in stock, check on customers’ orders, and provide recommendations for food/beverage menu.
• Follow company Standard Operating Procedures (SOP) at all times.
• Deliver professional cleanliness, effectiveness and efficiencies in the café.
• Undertake any other assignments and/or ad hoc duties as and when assigned.

Other Requirements

• Approachable demeanor
• Customer-oriented
• Fluent in spoken English
• Positive work attitude
• Willing to learn
• Be a team player
• Attention to details
• Attendance and punctuality to work is required
• Any past café experience would be advantageous

Work Location

• West Coast

Remuneration & Working Hours

Salary: $12 to $14 / hour

Expected hours: 20 – 24 per week

Job Types: Part-time, Internship, Fresh graduate, Student job

Benefits:

• Employee discount
• Staff meals provided

Schedule:

• Early shift
• Holidays
• Night shift
• Weekend availability

If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.

We welcome you to our friendly and family-oriented company. Interested applicants, please email your updated resume, earliest availability and expected salary to: [email protected]

We regret that only shortlisted applicants will be contacted.

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• Queenstown MRT

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

• Lead the development and execution of ARP product strategies, ensuring alignment with business objectives and driving portfolio growth.
• Spearhead digitization efforts, optimizing risk-reward processes and enhancing operational efficiency through innovative solutions.
• Conduct market research and analysis to identify trends and opportunities, while developing targeted marketing materials to drive acquisition channels.
• Provide product training for internal and external stakeholders, fostering strong relationships with channel partners and associations.

Requirements:

• Diploma and above
• At least 3 years of relevant working experience
• Proficient in Salesforce/Business intelligence (BI) tools/analytical software.
• Knowledge of ARP, commercial lending and trade products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Lead and manage the Finance Operations team.
• Oversee payment and receipt processes, addressing any issues that arise.
• Review reconciliations for clients and brokers.
• Ensure accurate investment security tagging, price updates, and investment reporting.
• Review and approve daily accounting entries for posting.
• Monitor payment, receipt, miscellaneous, and trade debtor reconciliations.
• Conduct reviews of AML (Anti-Money Laundering) transactions.
• Coordinate with internal and external auditors as needed.
• Drive process improvements and promote efficiency within the team.
• Provide guidance and support to the Finance team.
• Leverage strong understanding of the end-to-end Finance function in the securities brokerage industry to support ongoing transformation projects and new product launches.
• Manage ad-hoc projects as required.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• 8-10 years of experience in Accounting and Finance, with a strong understanding of Finance Operations processes.
• Experience in finance automation and digitalization initiatives.
• Effective communicator with the ability to collaborate across different stakeholder groups and deliver results in a dynamic environment.
• Proven experience in managing and leading a team.
• Familiarity with the securities industry is an advantage.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853