• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

As a marketing data analyst with a strong background in data analysis, you will report to the Head of Digital Marketing in MSIG Asia. You will work with local marketing teams in business units (BUs), which are insurance companies in countries and territories in the region, to analyse customer data, identify marketing opportunities, and track campaign status. You will play a pivotal role in bridging the gap between raw data and strategic marketing actions. With your expertise in marketing analytics, you will support campaign design and execution, reporting and tracking end-to end campaign funnel, and reviewing campaign effectiveness.

Key Responsibilities

• Data Analysis & Insights: Use data to uncover actionable insights, optimise campaigns, and inform strategic decisions across our marketing initiatives.
• Campaign Optimisation: Develop and apply data models to optimise performance marketing channels (e.g., social media, email campaigns, website analytics). Monitor and evaluate the effectiveness of marketing campaigns.
• Reporting & Visualisation: Utilise statistical tools and techniques to analyse data and generate actionable insights. Provide insights and recommendations to improve customer acquisition, retention, and engagement.
• Collaboration: Partner closely with marketing teams in the BUs in the region to design and implement data-driven marketing strategies and integrate data insights into business strategies.
• Customer Segmentation: Leverage customer data to drive segmentation strategies and targeted marketing efforts, focusing on personalisation and customer journey enhancements.

Requirements

• 7+ years' experience working within a similar role in digital marketing with a focus on data analytics in any consumer products and service industry is required. Solid understanding of digital marketing channels, metrics, and optimisation techniques.
• Proficiency in data analytics and visualisation tools (Excel, Google Analytics, Power BI, Tableau, etc.)
• Experience with SQL, Python is a plus
• Familiarity with CRM systems (e.g., MS Dynamics, Salesforce)
• Understanding of insurance or financial marketing principles and practices is preferred.
• Experience working with large datasets and knowledge of data warehousing.
• Ability to understand a system architecture, a company system architecture and the best practices of other companies, and to consider and promote sustainable architecture.
• Knowledge of statistics required to understand and utilise internal and external data. This includes understanding testing and statistical analysis methods, as well as having practical knowledge to optimally apply these methods.
• Ability to transform complex data into actionable insights that drive business decisions.
• Strong communication skills, with the ability to present findings and recommendations to non-technical stakeholders.
• Team player with the ability to collaborate cross-functionally and lead cross-functional projects.
• Highly organised and detail-oriented, with strong problem-solving skills and ability to adapt to deadlines.

As part of PwC South East Asia Consulting's business, we help our clients in solving their most important and challenging business problems. Every day we challenge ourselves to do what matters most for our clients, our people and for the society. We offer the opportunity to be part of a firm that has the purpose of building trust in society and solving important problems, that gives you the opportunity to work with inspiring leaders and talented professionals to deliver outstanding value to our clients in a culture that is diverse, inclusive, collaborative and one that provides exceptional career experience.

About the Team

PwC SEAC’s SAP Practice’s vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

The SAP practice works with our clients to build a legacy of improvement and performance, working with leading enterprise applications including those in the cloud.

About the Role

• Effectively contribute in business process improvement and ERP (SAP S/4HANA) enablement initiatives
• Conduct business needs analysis and identify key business challenges with the client teams and key stakeholders.
• Identify improvement opportunities to achieve clients’ desired business outcomes.
• Define ‘To-Be’ stage of processes, solution application requirement and performance measurements.
• Assist and perform deployment activities and measure achievement of desired outcomes.
• Involve in change for large scale multi-site ERP Implementation (SAP S/4HANA), and other related transformational change efforts, including but not limited to efficiency and effectiveness initiatives; organizational restructurings; organizational capabilities development.
• Support pursuit team with gaining access to tenders, build proposals, win work and deliver projects.

About You

• A recognised Bachelor’s Degree qualification
• Minimum 6-8 years and above of relevant experience in SAP S/4HANA MM/SD or MM/EWM module, or similar capacity in advisory or technology consulting workspace
• Minimum 5-7 end to end implementation projects experience
• Demonstrates ability as a workstream lead with extensive knowledge and understanding of SAP S/4HANA application-based solutions and proficiency in end-to-end integration with other functional modules e.g. FICO/SD/MM/EWM/PP/TRM/Ariba/SuccessFactors/Concur/SAP Analytics Cloud
• Demonstrates success with identifying and addressing client needs by building, maintaining, and utilising networks of client relationships and community involvement; communicating value propositions; and, preparing and/or coordinating complex written and verbal materials
• Experience in S4HANA Conversion, Implementation, Upgrade, Rollout
• Ability to develop, implement and support complex business processes in an SAP environment
• Strong in problem solving skills and able to understand how business processes work and integrate in multiple technology platforms environment
• Ability to demonstrate strong abilities and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; and coaching staff including providing timely meaningful written and verbal feedback
• Foster team collaboration within the workstream and across functional/technical teams
• Flexibility to travel in the region when required

Job Responsibilities:

Assist the Treasury Department on the followings (Officer will be either Risk or Governance Officer, role is split):-

• Cultivating a risk and compliance culture within the department. Ensuring staff are kept abreast with applicable internal and external laws, regulations, rules and procedures in their respective specialized area to ensure compliance to both Regulatory Compliance and Operational Risks matters.

• Assist in creating and managing effective action plans in response to audit concerns, compliance violations, regulatory and operational breaches. Facilitate approval process for governance documents and ensure documents are reviewed.

• Manage treasury property and infrastructure ensure safety and well function

• Manage treasury BCP, DR Site and Testing documentation

• Develop and implement an effective Risk & Compliance programme for Treasury

• Review and provide advisory on Risk & Compliance matters

• Accurate and timely reporting for internal and external parties

• Facilitate governance documents reviewed on timely manner completion of business support initiatives on Risk and Compliance portion

• Relevant Projects/Assignments as directed by Head of Department

• Coordinate and ensure all outstanding audit and non-compliance issues are close within the timeline

Risk and Control Self-Assessment / KRI / KCT/ LDCs/BCM

• Fully implement the Group’s Operational Risk Management tools and processes across the department to identify, assess, measure, monitor and mitigate operational risk exposure / likelihood.

• To assist in maintaining business continuity so as to minimize business disruptions to business operation

• Establish an effective partnership with Country Operational Risk Management towards managing the department’s operational risks to be in line with the Group’s Business objectives.

• Provide advisory on risk mitigation measures within operations especially on high-risk areas.

Regulatory Compliance

• Establish an effective partnership with the Country Compliance and Business Compliance Officer towards managing the assigned departments’ regulatory compliance risks to be in line with RHB Singapore’s Business objectives.

• Develop and implement an effective regulatory compliance risk mitigation measures within operations to ensure no non-compliance breaches or non-recurrence of compliance breaches.

Risk & Compliance Awareness Training

• Facilitate/ coordinate training on Operational Risk Management & Regulatory Compliance matters to staff to promote an effective risk & compliance culture across the assigned departments.

Audit Issues by Group Internal Audit/ External Auditors

• Assist in creating and managing effective action plans in response to audit concerns, compliance violations, regulatory and operational breaches besides ensure no recurrences of issues.

Risk, Regulatory and Compliance Assurance

• Perform assurance checks to ensure Department’s adherence to key risks/regulatory/compliance areas.

• Analyze and implement operational process/controls in ensuring Department’s activities are within Risks/Regulatory/Compliance acceptance.

Ad-hoc Surveys/Projects as assigned by Head of Department

Any ad-hoc surveys (regulatory) or projects related to the scope of Governance as assigned by Head of Department

Management Trainee ( F&B )

• Working Day: 6 days work week, non-rotating shift
• Location: Islandwide available
• Salary: Basic $2700 - $3400 + AWS + VB

About the role:
The role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of drink stall within the food courts or coffeeshop, from the exterior façade to the internal hygiene, inventory control, profitability and operation efficiency.

Duties & Responsibilities:

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• Extensive classroom training & on-the-job training will be provided to ensure new joiners’ learning and exposure to the company.

Job Requirements:

• With passion in working F&B industry and its operational processes.
• Degree in F&B, supply chain or related disciplines
• Able to work on weekends and Public Holidays
• Basic computer literacy including Microsoft Office and Google Suite

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Specializing in the sales, installation, and servicing of spare parts and machinery. We are seeking a motivated individual to join our team in a dynamic and hands-on role.

Job Responsibilities:

• Perform the installation, commissioning, and servicing of machinery and equipment at customer sites.
• Conduct regular maintenance and troubleshooting to ensure optimal machine performance.
• Provide technical support and assistance to clients during and after the installation process.
• Collaborate with the team to ensure projects are completed on time and to customer satisfaction.

Requirements:

• No prior experience required; Training will be provided.
• Educational qualifications: Technical Certificate (Higher Nitec, Polytechnic, or Diploma) in a relevant field.
• Willingness to travel for project assignments, including on-site installations and servicing as needed.

Service Engineer

Salary: $3000 ~ $4000
Location: Tuas
Working Hours: 830am - 6pm (Mon to Fri)

Responsibilities:

• Reports to Operations Manager/Project Engineer, coordinate between Project Team and Vendors.
• Hands on experience on servicing and troubleshooting of machineries and equipment.
• Plan PM & CM schedule and monitor status.
• Plan, supervise and manage daily work schedule for workers.
• Monitor Stock/spare parts level.
• Willing to hands on technical repair work.
• Lead a team of workers, oversee warehouse, workshop & assembly operations to meet delivery times.
• Assist engineers on all the equipment maintenance & repair monitoring, arrange and coordinate with customers
• Purchase, plan and expediting of accessories & spare parts from suppliers.
• Arrange for test, inspection and packing of assembled products
• Responsible for the maintenance of all workshop equipment, tooling and fixture

Requirements:

• Have relevant experience
• Possess Class 3 driving license preferred

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist (Bangaldesh coverage) to join our growing Singapore office.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Bangladesh customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Knowledge of Bangladesh (Bengali) language is required due to engagement with clients based in Bangladesh.
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Bangladesh market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Job Responsibilities

• Deliver exceptional customer service while promoting Singapore.
• Share expertise on Singapore attractions, prepaid SIM cards, travel options, and airline ticketing.
• Proactively approach and respond to customer inquiries.
• Maintain accurate stock inventory and arrange replenishments when necessary.
• Assist with booking or transportation arrangements, if needed.

Job Requirements

• GCE ‘N’ Level and above
• Minimum 1 year of working experience
• Able to commit in shift work including overnight shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities

• Provide a warm, professional, and genuine welcome to all guests, ensuring a positive first impression.
• Assist guests with check-in and check-out procedures, while providing detailed information about hotel facilities, room locations, and operating hours of various outlets.
• Handle guest check-in and checkout processes efficiently using the hotel system.
• Maintain thorough knowledge of all excursions and activities offered by the hotel, offering guidance and recommendations to guests.
• Inspect guest rooms before arrival to ensure they are prepared to standard, and place a personalized welcome letter signed by the General Manager along with the appropriate amenities based on the guest profile or management requests.
• Address guest complaints with professionalism, identifying quick and effective solutions to ensure guest satisfaction, and escalate to management when necessary.
• Collaborate closely with Reservations, Housekeeping, and other departments to maintain seamless communication and operations across the hotel.

Job Requirements

• GCE ‘N’ Level and above
• 1-2 years of relevant frontend customer service experience in hotel/service apartment/hospitality/luxury retail
• Customer service oriented
• Able to work during weekend and perform shift work including night shift

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are seeking service professionals to join our team. We are looking for someone with strong passion for hospitality, excellent customer service skills, and the ability to work effectively in a fast-paced environment. This position will play a key role in ensuring our guests have a memorable dining experience by providing top-notch service and maintaining high standards of presentation and cleanliness.

Job Description:

• Provide exceptional service to guests
• Set up and prepare tables for service, including polishing cutlery and glassware, arranging table settings, and ensuring cleanliness
• Take orders accurately and ensuring dishes are served in accordance to the standards
• Maintain in-depth knowledge of the menu, including specials, dietary restrictions, and provide recommendations to guests.
• Process payment accurately and professionally
• Maintain high level of standards of hygiene and cleanliness

Requirements

• Ability to work and collaborate in a team
• Proven experience in a high-end restaurant or hotel.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle pressure.
• Professional appearance and demeanor

You may submit your application through mycareersfuture.

• Handle inquiries and provide product knowledge.
• Source for new customers , identify opportunity to meet sales target.
• Create and Identify new potential business portfolio to achieve business objective.
• Participate in tender and attend site visit.
• Any other ad-hoc duties as assigned.

Benefits

• Commission
• Transport allowance

Requirements:

• Min. Diploma in Electronics/ Electrical/ Machatrincs
• Basic IT skills/ knowledge will be an added advantage.
• Prior experience working with clients in the security system or electrical sector will be an added advantage.
• Well verse in written/ converse English / Chinese
• Biligual (English/Mandarin) to liaise with English/Mandarin speaking business associates and employees.
• Keen learner and Target orientated.
• Travelling from office to/fro customer's premise and sites within Singapore.
• Possess valid Class 3 driving licence with good driving record will be added advantage.

Our client, a well-known MNC company is looking for candidates for the Manager/Senior Manager (Training/SAP) position.

Responsibilities: -

• Training Portfolio Coordination: Collaborating with sales, marketing, and customer care teams to plan product-related training for the SAP region.
• Global Strategy Implementation: Executing global training strategies and technologies in the SAP region to align with company-wide training objectives and ROI targets.
• Blended Learning & Cost Efficiency: Maintaining high training quality by implementing blended learning scenarios, reducing reliance on costly classroom/onsite sessions.
• Training Evaluation: Collecting feedback and analyzing the impact of training programs on business outcomes to measure their effectiveness.
• Digital Training Alignment: Ensuring local digital training initiatives follow global guidelines, focusing on cost-effective production workflows.
• Educational Expertise: Providing high-level training concepts for employees and customers, ensuring expertise and quality in education.
• Team Leadership: Leading and supporting a training delivery team, helping them achieve KPIs and grow professionally.
• Budget Management: Overseeing department budgets, ensuring cost-effective activities, and providing strong ROI.
• Sustainability and Certification: Ensuring the long-term quality of training courses, facilities, and participant certification processes.

Requirements:

• Bachelor’s Degree: At a minimum, a bachelor’s degree in education, Training and Development.
• Master’s Degree: Organizational Development, Educational Leadership, or a related field would be required.
• Optional: Certified Professional in Learning and Performance (CPLP)
• Experience leading and developing a product-related training department/provider in a cross-cultural environment.
• Expert in education theory and e-learning.
• 5-10 years of experience in training management, corporate education, or a similar role.
• Demonstrated experience with blended learning, digital training platforms, and aligning training programs with global standards.
• Blended Learning and Digital Training, Learning and Development Best Practices, Analytical and Evaluation Skills, Technology and Digital Literacy
• Motivating team player with a creative working attitude and a strong sense of responsibility.
• Proactive, structured, and result-oriented work style

PERSOLKELLY Singapore Pte Ltd | EA License No.: 01C4394 | UEN No. 200007268E
Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

JOB DESCRIPTION

• Assist HOU in overseeing all functions in CADD, its respective supporting guidelines as well as all controls are in place (or to be placed) to ensure adherence to the existing Bank’s standards.
• Assist HOU in the periodic or ad hoc review of the unit’s procedures, SLAs, KPIs, etc.
• Assist HOU in the management of CADD’s outsourced tasks.
• Assist HOU in carrying out initiatives to drive quality and efficiency in the CADD functions (e.g., improve the quality of the CDDs processed by the teams, improve the cycle time by automating certain tasks, etc.).
• Act as the key person and lead the Risk and Control framework of the CADD unit (for both Retail and Non-Retail)
  • Manage all Control Effectiveness Testing (CETs) for CADD
  • Monitor completion of all regulatory and audit action items (from Regulators, internal and external Audits)
  • Assist in completing CADD’s RCSA, RICA, and all relevant requirements
  • Oversee CADD’s adherence to the Group’s risk and control requirements as stated in Group’s documents, e.g., Group Operational Event and Loss Data Management Procedure, Risk and Control Self-Assessment Procedures, and other related/superseding documents
• Support the improvement of the CADD’s overall risk awareness.
• Manage periodic reporting under CADD.

Requirements

• Bachelor's Degree in a related discipline
• Min. 5 years of relevant experience in CDD/AML for FIs, Project Management, Risk and Control
• Subject matter expert on project management
• Subject matter expert on risk and control infrastructure
• Meticulous and excellent time management skill
• Team player, driven and independent

Gordian Capital Pte Ltd (http://www.gordian-capital.com ), is a fast-growing, Singapore-based, fully licensed & regulated, asset management firm that advises and helps coordinate the establishment of fund structures and handles the management and operations of fully-regulated funds, investment vehicles & managed accounts across private equity, venture capital, private credit, real estate, infrastructure & hedge fund strategies. We currently manage in excess of USD$14 billion and have 66 full-time staff.

Responsibilities

The candidate, as part of the Fund Solutions team, will provide operational middle and back-office support including fund operations, deal support, compliance support, and business-related needs for all Private Markets. The candidate will have the opportunity to learn and be exposed to entire the operations and full fund cycle across Private Equity, Real Estate, Private Credit, Infrastructure, and Venture Capital strategies. The candidate will report directly to the Head of Operations – Private Markets.

Requirements

· Relevant academic/professional background: accounting, finance, statistics, and or business

· Strong analytical and problem-solving skills.

· Ability to multi-task and work under pressure.

· Detail-oriented, organized, meticulous, and numbers savvy.

· Strong work ethic and professionalism.

· MS Office skills (especially Excel).

· Knowledge in VBA (preferred).

· Self-starter / Self-learner.

· A supportive team player.

· Willing to work rotating shifts which may include some public holidays with time off in lieu.

Job scope

· Involvement with fund launches and project management of each fund.

· Perform day to day operational duties for each fund.

· Interact with a wide range of external service providers including but not limited to Fund Administrators, Auditor, Tax and Legal counsel, Valuation Agents as well as internal teams (namely portfolio management and compliance colleagues).

· Review the NAV packs and assist with the Audit exercise.

· Perform KYC compliance & AML checks.

· Ad-hoc duties including gathering information/processing data for statutory and regulatory surveys and reports and partaking in other projects/initiatives

Established in 2005, Gordian Capital is Asia’s oldest, largest, institutional fund platform, currently managing in excess of USD$14bn across a number of funds and expanding at a brisk pace. In Singapore, we hold a Capital Markets Services License, are licensed with US SEC as a RIA and are licensed/registered with CSRC (China), FSA (Japan), SEBI (India) and ASIC (Australia) Our Fund Platform provides a regulated, physical and operational infrastructure for experienced investment professionals who wish to be based in Singapore, Tokyo or Hong Kong and focus on their skill set – research, asset selection and portfolio construction, whilst Gordian Capital handles fund establishment, tax, regulatory matters, compliance, middle and back office, investor relations and risk management We create and operate a variety of structures including hedge funds, long only absolute return funds, private equity, venture capital, real estate and private credit as well as special purpose vehicles, fund of funds and segregated portfolios. In order to meet the growing demand that we are experiencing, we are looking for operations people with initiative, who have experience in the alternatives business and are interested in growing with our company.

Responsibility

The candidate will provide operational middle and back-office support including daily fund operations, trade settlement and business-related needs. The candidate will have opportunities to both learn and expand their knowledge of the operations workflow for hedge funds across different strategies, managed accounts and long only funds. This candidate reports to the Head of Operations – Public Markets.

The position would ideally suit a candidate who has 1-3 years’ experience in a small to mid-sized hedge fund and is seeking to move to the next level in their career.

The candidate is expected to have both experience and expertise in most of the following key duties in relation to funds and or managed accounts:

· Involvement in the project management of fund/managed account launches

· Daily operational duties

· Trade reconciliation

· Calculation of internal daily NAV estimates

· Interaction with a wide range of service providers including but not limited to Prime Brokers, Custodians, Trustees, Executing Brokers, Fund Administrators

· Monitoring & performing monthly or intra month hedging

· Assisting auditors in the preparation of annual Financial Statements

· Performing KYC compliance checks & AML checks

· Preparation of newsletters for investors

· Ad-hoc duties including assisting in the preparation of marketing materials and short-term projects

Requirements

- 1-3 years relevant experience in hedge fund, asset management firm or fund administrator

- Willing to work in accordance to the Japanese calendar

- Working hours are Mon – Fri 7am to 4.30pm

- Relevant studies, for example: accounting, finance, statistics, and or business

- Experience in trade execution, helpful

- Excellent analytical skills

- Ability to multi-task & work under pressure

- Detail-oriented, organized, meticulous and number savvy

- Strong work ethic and professional habits

- MS Office skills (especially Excel)

- Knowledge in VBA (preferred)

- Self-starter / Self-learner

- Works well in a small team and good team player

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Establish and maintain a prominent profile with clients/intermediaries
• Develop new and existing sales opportunities to meet growth targets
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring the standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Carry out quality assurance checks and assist in training of less experienced staff
• Guide team members in technical aspects of business
• Ensure maximum efficiency and effectiveness in work processes within the department
• Assist Senior Vice President/ Head Of Department, Assistant Vice President and Manager in managing Agencies Business Unit to achieve desired plan
• Undertake any other duties as may be assigned

• Tertiary qualification, preferably with a professional insurance qualification e.g. ACII
• Minimum Certificate in General Insurance

• Operational experience in general insurance environment
• Business development, marketing and presentation skills
• Sound knowledge in underwriting, reinsurance and risk management
• Good communications/ negotiation skills
• Relationship building

Earn Attractive Commissions after your Apprenticeship!

Responsibilities:

· Develop new business via outbound phone and digital medium, such as - email and social media to introduce our FX products/services.

· Perform KYC & CDD for corporate and personal account opening.

· Establish, develop, and maintain business relationships with prospective customers.

· Set and track sales targets, aligned with company objectives.

· Maintain and achieve customer satisfaction in pursuit of business targets.

Experience:

· Learn FX sales, settlement and cross-border payment.

· Knowledge in Forex Exchange will be an advantage.

· Fluent in written and spoken English & Chinese (in order to handle queries and feedbacks from Chinese speaking customers).

· Must know how to use Microsoft – Excel, Word, and Outlook.

· Ability to manage multiple projects at a time while paying strict attention to detail.

Job Requirements:

· Candidate must possess at least an "O" Level.

· Entry-level candidates are welcome to apply.

· Serve as the lead point of contact for all customer account management matters.

· Achieve sales target set out by business.

Job Summary:
As a Tech Lead, you will be responsible for overseeing the design and development of high-quality solutions using OutSystems technology in AMCM engineering team. You will collaborate with cross-functional teams and stakeholders.

Job Responsibilities

• Lead a team of engineering resources.
• Work with Technology and business product owners on shaping project requirements and solutions and responsible for solution delivery.
• Understand business requirements and how they translate into application features.
• Work with business analysts to recommend updates to core systems to the team responsible for the development.
• Collaborate with a team of IT professionals to set specifications for new applications and develop user stories.
• Evaluate existing applications to reprogram, update and add new features.
• Develop technical documents and handbooks to accurately represent application design and code.
  Integrate software components and third-party programs and libraries.
• Troubleshoot, debug and upgrade existing software.
• Recommend and execute improvements to programs, systems, and processes.
• Create technical documentation for reference and reporting.

Job Requirements

• 8+ years of experience in software development in designing and developing enterprise applications.
• 5+ years of solid experience in designing and developing enterprise applications using OutSystems, Certified OutSystems professional (Mandatory).
• Proficiency in web and mobile application development using OutSystems (Mandatory).
• Deep understanding of No Code/Low Code theories and concepts, like Workflow Automation, Component Reusability, Rapid Prototyping, and integration using REST/SOAP (Mandatory).
• Familiar with microservices architecture and experienced in AWS cloud services
• Knowledge of object-oriented design and design patterns, and programming skills.
• Experience in designing and implementing APIs and Microservices.
  Knowledge of and experience with Frontend technologies is also desirable.
• Strong concepts of clean code principles.
• Experience with relational/non-relational databases.
• Able to understand and apply design patterns.
• Experience with container technologies (Docker or similar) is also desirable.
• Experience in vendor management.
• Interested in growing as a software engineer participating actively in the whole development cycle (frontend, backend, database, testing, DevOps...)
• Bachelor’s degree in management information systems, computer science, information technology, or other related field required.
• Must be driven and flexible enough to succeed in ambiguous and less structured situations.
• Fast learner, analytical and problem solver, keen to adopt the latest technologies in a challenging environment.
• Strong communication skills.
• Proficient in English.

** Candidate with similar tech stack but less experience will be considered for Assistant Manager position **