Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,400 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

OVERVIEW:

Reporting to the Senior Vice President, Client Service, the Team Lead, Client Service will be responsible for managing the performance and quality of a team of Research Project Managers and Associates. This role involves overseeing compliance, providing training and mentoring, managing research development, and supporting staffing and relationship management efforts. The ideal candidate will possess strong leadership skills, an in-depth understanding of compliance protocols, and the ability to drive team performance and client satisfaction.

WHAT YOU WILL DO:

• Oversee the performance and quality assurance of all Research Project Managers and Associates on the team
• Conduct regular individual meetings with team members to review project progress and performance against goals
• Train team members on best practices in research, communication, service, and compliance
• Ensure compliance with company policies and client-specific protocols, and address any breaches
• Manage the day-to-day commercial decisions related to advisor recruitment and rate negotiations
• Identify and evaluate new research resources, and supervise their utilization by the team
• Work with HR to interview, hire, and oversee the career development of team members
• Conduct disciplinary procedures and performance reviews, ensuring alignment with company policies
• Collaborate with Research Managers to conduct account reviews, analyze profitability, and develop strategic goals
• Represent the company in managing the implementation of policies and decisions, and support senior management in decision-making processes

WHAT YOU HAVE:

• Bachelor’s degree in Business Administration, or equivalent
• Extensive experience in Client Service or Project Management, with at least 4 years in a managerial role. Prior experience in Expert Network or Consulting would be a plus
• Strong understanding of compliance policies and procedures within the industry
• Excellent leadership and team management skills, with a focus on coaching and development
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment
• Strong analytical and problem-solving abilities
• Excellent spoken and written English communication and interpersonal skills
• Experience with CRM systems and client service software
• Ability to work collaboratively with internal departments and senior management
• High level of professionalism, integrity, and confidentiality in handling sensitive matters

WHAT WE OFFER:

• Competitive compensation
• Group medical insurance coverage and dental benefits
• Gym benefits
• Casual, multicultural work environment
• Central office location

Responsibilities:

1. Provide new and existing customers with the latest promotional offers through social media platforms.

2. Execute the company's sales strategy to increase market share and achieve the sales target set by the company.

3. Answer new/existing customers' enquiries and complain professionally (including social media/telephone calls).

4. Promote the treatment program to increase new/existing customer's visit rate

5. Assist in handling bookings and arranging booking.

6. Assist in handling general paperwork and reports.

Requirements:

1.Degree holder or above
2. 2 year related experience will be an advantage
3. English and Mandarin proficiency
4. Proficient in MS Office application e.g.(PowerPoint, excel, word), WhatsApp, and Chinese Word processing
5. Good communication & interpersonal skills
6. Immediate available is preferable

Salary

Part time S$13/hour

Full time S$$2000-2300/month+Commission based on sales and number of customer she can get

Working hours

10am to 7pm

About Company:
Our client is a chemicals trading firm, founded in Kyoto, Japan in 1832.
It began as a specialized sales agent securing exclusive contracts to sell industry-leading products from around the world in Japan. Over the years, they have leveraged their technology and information gathering expertise —as well as their global network—to transform the business into a hybrid model offering superior manufacturing, processing, and R&D functions as well as trading company services.

Job Description:
- Receiving orders from customers, planning and forecasting for purchases
- Monitoring and managing inventory level, including coordinate with warehouse on the availability of materials and resolve issues, as needed
- Preparing reports (for example, inventory reports) for internal and external parties
- Monitoring customer outstanding order quantity and accounts receivables
- Handled and follow up on outstanding issues, slow-moving stock, accounts receivable and relevant updates on their business status
- Coordinating with Sales Team to ensure smooth delivery of goods to customers
- Attending to customer and supplier enquiries
- Building long-term relationships with existing and potential business partners including 3rd party service providers
- Ensuring shipment documentations are following government’s tax regulations
- Managing Letter of Credit (LC) transactions
- Other ad hoc duties as assigned by the company

Job Requirements:
- Minimum Diploma in Logistics, Business Admin, Supply Chain Management and above
- Minimum 3 years of relevant customer service working experience
- Good knowledge of SAP system (Logistics) and Microsoft Excel
- Self-motivated, fast worker & good team player
- Meticulous in figures
- Able to work independently with minimal supervision
- Excellent communication, interpersonal and computer skills

Compensation:
- Working location: CBD
- Working hours: Monday to Friday 8:30AM - 5PM
- Transport allowance and/or reimbursable
- Variable bonus
- Annual leaves
- Medical and hospitalization benefits

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

Position: AIot Category Operation

1. Goal management: Decompose AIoT category goals and follow up on achieving them on a weekly, monthly, and quarterly basis.

2. Product Management: Responsible for product lifecycle management, conducting product planning and management for the introduction period, growth period, maturity period, and delisting period. Based on the product launch rhythm, selling points, competitor analysis, etc., output Mijia's side launch plan, coordinate with relevant departments, and be responsible for the execution and delivery of Mijia's new product launch results;

3. Sales management: Responsible for the sales volume of the responsible category, regularly organizing and reporting sales analysis, retrospective summary, category operation strategy and analysis.

4. Market insights: Collect market, industry, competitor and other information, conduct product analysis and positioning, develop corresponding explosive product plans and promote their implementation, output product retail strategies, monitor sales throughout the product lifecycle, summarize patterns and strategies.

Job Requirements

1. Bachelor's degree or above ; fluent in English, able to communicate normally with the operations and all relevant departments

2. Passionate about the sales industry, with at least 3 years of offline category operation experience in the consumer electronics industry

3. Possess the ability to monitor and analyze the responsible category, regularly analyze relevant data on their own products, overall industry, competitors, etc., and propose optimization solutions based on the analysis results

4. Good at communication, strong ability to collaborate across departments and withstand pressure, able to efficiently promote the implementation of work

5. Clear logic, strong execution ability, strong data analysis and problem-solving skills

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

QSC is currently seeking a Strategy & Business Operations Manager to be at the forefront of our international team’s business growth, supporting various high-impact strategic engagements across the regions and support the execution of sales and business development acceleration and transformation initiatives, aiming at scaling our go-to-market organizations and activities in region (e.g. channel performance management, expansion of our business development capabilities, (re-)designing sales workflows and processes and other business transformation activities). The Strategy & Business Operations Manager will have responsibility for creating project fundamentals, such as work planning, designing and executing analyses, build business cases, developing recommendations for action, supporting change management processes with internal and external stakeholders, and delivering presentations to internal and executive audiences. The Strategy & Business Operations Manager will be a member of the Sales Acceleration & Transformation (SAT) team, and will report to the Director, Sales Acceleration & Transformation

Essential Functions/Core Duties:

1. Strategic projects definition and planning

• Partner with (sales & business development) leaders across region(s) to define and implement strategic growth, acceleration and transformation initiative(s) to support long range business objectives.
• Gathering and analyzing information, formulating, and testing hypotheses and developing and communicating recommendations to the stakeholders.
• Defining, building and maintaining a market model for the regional organizations, implementing a data-driven market analysis & sizing methodology to support the strategic planning process.

2. Strategic projects execution

• Manage the operationalization and execution of strategic projects and programs, through collaborative cross-regional and cross-functional alignments with stakeholders
• Develop implementation strategies that address business requirements and engage appropriate teams that will deliver right outcomes
• Provide regular updates to key stakeholders on the progress of strategic projects including executives, team members, and others in the organization
• Plan for and execute high quality change management throughout strategic projects
• Professionalize and optimize our processes by recurrently monitoring and evaluating performance and making recommendations for improvements
• Organize and coordinate the intake of requirements from the teams, supporting the (re-)design of workflows and optimization of our platforms and tools
• Foster market acceptance of new or transformation initiatives, by keeping oversight on post-launch activities and assessing adoption by go-to-market teams.

3. Cross-functional collaboration

• Provide leadership and coordination on major engagements on day-to-day problem solving with the teams and stakeholders.
• Become recognized both internally and externally as a key “go to” contact for execution of strategic initiatives.

Job Requirements & Qualifications:

• Undergraduate degree in business related field (Economics, etc) or BA/BS (any major); MBA preferred.
• 5+ years working in a strategy focused role in the AV or IT industry or 2-3 years experience with a top management consulting firm.
• There is a high level of independence needed in this job. This role will be working in cross-functional teams consisting of senior leadership and will be presenting and making recommendations up to the ET level. The supervisor will be involved as needed, but the Associate should demonstrate high ability to be be self-driven and independent.
• High level of proficiency needed with power point and excel, knowledge of CRM systems is a plus.
• Knowledge of AV/IT is a plus.
• Knowledge of go-to-market and product development are a plus.

Implement security operations strategy

• Contribute to the definition of the overall security strategy

• Align security operations functions with the organisation’s overall business objectives

• Advise senior leaders on critical issues that may affect corporate security objectives

• Advise the design and implementation of security policy and controls

• Provide expertise on security technologies and innovative security concepts

• Provide technical and operational oversight for security tool deployment and implementation

Operate/Monitor security systems

• Develop plans for operating/monitoring security systems (e.g. endpoint security tools, firewalls, etc)

• Guide the identification and measurement of critical security operations metrics

• Develop detection and alerting rules

• Review/approve firewall rules

• Review/approve changes on AV systems

• Monitor levels of service of the security operations

• Present periodic status reports to management

Security planning, review & compliance

• Coordinate ongoing reviews of existing security programs/protocols and planned upgrades

• Monitor compliance to security policies, regulations, rules and norms

• Participate in reviews/gap analysis of posture and compliance and follow-up with proposed treatment plan

• Authorised/Unauthorised software installation reviews

• Drive continuous improvement of security operations

Respond to security incidents

• Set internal guidelines for effective processing and escalation of incidents

• Review reports on incidents and breaches

• Develop contingency and disaster recovery plans for specific security incidents

• Coordinate prioritisation of alarms and resources for incident responses

• Oversee the development of emergency protocols

• Recommend systems and procedures for the prevention, detection, containment and correction of security breaches

• At least 15 years' of experience in IT Security

• Strong knowledge and experience in End User Computing, Server, Network and Security spaces

• Strong experience in supporting Windows, Linux, Vulnerability scanning tools, Firewalls and WAF

• Preferable experience in cloud-native security platforms and offerings from AWS or Azure

• Knowledge of patch management for OS and security products (Firewalls, Windows, Linux)

• Strong knowledge of endpoint security tools

• Preferred Knowledge of vulnerability assessment tools and techniques

• Preferred knowledge in conducting risk assessments

• Preferred Security/ITIL/Vendor certifications including but not limited to: (Fortinet NSE4, CISSP, CCSP, CEH, ITIL, CCNA-Security)

Assistant Contract Manager [M&E Industry]
Basic: $4,000 - $5,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Redhill

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Key Responsibilities:

• Sales Strategy & Planning: Develop and execute sales strategies to meet and exceed revenue targets in CCTV, IoT, Smart Tech, and surveillance systems.
• Business Development: Identify new market opportunities, build a robust pipeline of potential clients, and drive business in key verticals (e.g., real estate, manufacturing, government, smart cities).
• Solution Selling: Lead consultative sales by assessing client needs and delivering custom solutions that integrate CCTV, IoT, and smart technologies.
• Client Relationship Management: Build and maintain long-term relationships with new and existing clients, ensuring high levels of customer satisfaction and repeat business.
• Proposal & Bid Management: Develop winning proposals and respond to RFPs, ensuring competitive positioning of the company’s smart and surveillance solutions.
• Product & Technical Knowledge: Maintain up-to-date knowledge of advancements in CCTV, IoT, and smart technologies, and effectively communicate these to clients.
• Collaboration: Work closely with technical, product, and marketing teams to develop and deliver comprehensive solutions, ensuring seamless project execution.
• Market & Competitor Analysis: Stay informed on industry trends, market conditions, and competitor activities to keep the company’s offerings at the cutting edge.
• Training & Mentorship: Provide product training and sales mentoring to junior team members, helping to build a strong, knowledgeable sales force.
• Reporting & Forecasting: Manage the sales pipeline, provide accurate sales forecasts, and report on sales performance to senior management.

Qualifications & Requirements:

• Bachelor’s degree in Business, IT, Electronics, Engineering, or a related field.
• 2-5+ years of solution-based sales experience in CCTV, IoT, smart technologies, surveillance, or a related field.
• Demonstrated ability to close deals with large enterprises and manage long sales cycles.
• Strong knowledge of CCTV, IoT devices, smart city technologies, and integrated surveillance systems.
• Excellent communication, negotiation, and presentation skills.
• Proficiency with CRM software and sales forecasting tools.
• Strong understanding of business drivers and ability to propose cost-effective, scalable solutions.
• Self-motivated and results-driven with a proven track record of exceeding sales targets.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

• Working timing: Mon to Fri 9am -6pm
• Working location: AYER RAJAH CRESCENT/ Client Site
• Salary：$4,000-$10,000

Position Overview

We are a leading chemical reagent sales company looking for a proactive and experienced Channel Sales Representative to manage and expand our distributor network in the Southeast Asia region. The ideal candidate will be responsible for developing strong relationships with existing distributors, identifying potential new partners, and driving channel sales growth across the region. This role requires a deep understanding of the distribution model and the ability to work closely with partners to achieve mutual sales objectives.

Key Responsibilities

1. Develop and execute a channel sales strategy to meet and exceed sales targets in the Southeast Asia region.
2. Build and maintain strong relationships with existing distributors, ensuring they are well-supported and equipped to sell our products.
3. Identify, evaluate, and onboard new distributors to expand our market reach.
4. Provide training and support to distributors on product knowledge, sales techniques, and company policies.
5. Collaborate with distributors to create and implement joint marketing and sales initiatives.
6. Monitor distributor performance, providing feedback and guidance to optimize sales results.
7. Negotiate contracts and agreements with distributors to ensure mutual benefits.
8. Conduct regular market analysis to stay informed of industry trends, competitor activities, and opportunities for growth.
9. Prepare and deliver sales forecasts, reports, and presentations to the management team.
10. Attend industry events, trade shows, and meetings with distributors to strengthen relationships and promote our brand.

Requirements

1. Bachelor’s degree in Business Administration, Marketing, Chemistry, or a related field.
2. Proven experience in channel sales, preferably within the chemical or related industry.
3. In-depth knowledge of the distribution model and experience managing distributor relationships.
4. Strong understanding of the Southeast Asia market and regional business practices.

Preferred Qualifications

1. Previous experience working with distributors in the Southeast Asia region.
2. Familiarity with chemical products and their applications.
3. Demonstrated success in achieving sales targets through channel partners.
4. Experience in training and supporting distributors to enhance their sales capabilities.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

[M&E Industry] - Cleanroom engineering and design services - Involved Architectural, Mechanical, Electrical, Process Support, Facility Monitoring & Controls, Testing and Commissioning

Basic: $4,000 - $5,800
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Jalan Kilang Timor, Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Design & Technical Manager (E&E)

Working Days & Hours: 5 Day | Mon-Fri: 8.30am-6pm
Working Location: Ang Mo Kio
Salary Range: $6000-$9000

Job Responsibilities:

• Develop and implement successful design strategies and implement them for the project
• Ensuring that the multi-disciplinary teams building the project work together smoothly and that everything is delivered on time and within budget
• Overseeing the design process using technical expertise
• Advising on the selection of materials used and other aspects of procurement
• Working with clients to ensure that their expectations are met
• Reviewing designs with health and safety in mind
• Ensuring strict compliance of the design in accordance with contractual requirements and Singapore standards.
• Maintaining thorough documentation of the design process
• Managing processes relating to the project’s design to ensure that everything is delivered to schedule and budget
• Keeping up to date with changing building legislation and codes of practice relating to design

Job Requirement:

• Degree in Electrical Engineering or it equivalent
• Working Experience in Commercial Building & Design
• Registered with the Singapore Professional Engineers Board
• Familiar with working within LTA rail and road structures protection zones

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Key Responsibilities:

• Technical Solution Design: Work with clients to understand their needs and design custom CCTV, IoT, smart tech, and surveillance solutions that meet technical and business requirements.
• Product Demonstrations & Presentations: Conduct live or virtual product demonstrations, technical presentations, and proof of concept (PoC) for clients to showcase the value of solutions.
• Proposal Development: Collaborate with the sales and engineering teams to create compelling proposals, including technical documentation, cost estimations, and system designs.
• Client Consultation: Act as a technical consultant during the pre-sales phase by answering client inquiries, addressing concerns, and providing product recommendations tailored to their business objectives.
• Site Surveys: Conduct site assessments to determine customer needs, infrastructure, and how best to integrate CCTV, IoT, and smart technologies.
• RFP & Tender Support: Provide technical support in responding to RFPs and tenders, ensuring that all client requirements are met with the appropriate technology solutions.
• Collaborative Solution Development: Work closely with internal sales, product, and project teams to ensure alignment on solutions and seamless handover to post-sales teams.
• Training & Enablement: Support the sales team with technical knowledge transfer and training, ensuring they are equipped to discuss technical solutions with clients.
• Industry & Product Expertise: Stay current with emerging trends, products, and technologies in CCTV, IoT, smart tech, and surveillance to ensure the most innovative solutions are provided to clients.
• Customer Support During Trials: Provide technical support to customers during trial phases, ensuring smooth implementation and troubleshooting any issues that arise.

Qualifications & Requirements:

• Bachelor’s degree in Electronics, IT, Telecommunications, Engineering, or a related field.
• At least 3-5 years of experience in a pre-sales or technical role, preferably within CCTV, IoT, smart technology, or surveillance systems.
• Strong understanding of security systems architecture, including CCTV, IP cameras, VMS (Video Management Systems), and IoT solutions.
• Proficiency in designing and implementing integrated security and smart tech solutions.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders.
• Familiarity with network infrastructure and protocols, especially as they relate to IP-based systems and IoT devices.
• Experience with site surveys, system designs, and cost estimations.
• Ability to work effectively in a fast-paced, collaborative environment and manage multiple projects simultaneously.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Working days: 5 days (Mon - Fri)

Working hours: 10am - 6pm

Location: Tiong Bahru

Salary: $2000 - $2400

Job Responsibilities

• Manage communication between Sales & Marketing team to ensure all are aligned with product delivery strategy.
• Build rapport with both internal and external stakeholders to ensure projects are delivered on time.
• Conduct internal and market analysis to identify key areas of growth for new products.
• Help build and improve resilient internal processes that will allow the business to scale quickly.
• Issuing invoices and airway bills to customers and counterparts.
• Assist in some packing and labelling for products delivery
• Reply to customer inquiries via email and on social media platforms.

Requirements

• Must have knowledge of appropriate software including Ms word, excel, power point, google etc.
• Possess at least Nitec education

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Global Response Operations focuses on supporting users through scalable solutions that match the observed community needs. We are looking for influencers who can align cross-functional partners to ensure the best possible experience for users and advertisers on our platforms.

The Global Response Operations SEO (Specialized Enforcement Operations) team is seeking a solutions-oriented, data-savvy Market Expert who is passionate about providing a great support experience for our community of users and advertisers.The successful candidate will work with the Asia Pacific team to review and enforce on organic, ads and commerce content reported for potential abuse, resolve user account issues, improve the overall support experience for Indonesia, as well as solve enforcement issues across a wide range of Meta markets.

In SEO the team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO’s team is flexible and agile, bringing enforcement expertise that can be deployed to shifting priorities and dynamic emergent situations, necessitating local context, language, policy, community or functional expertise.The Market Specialist will be part of a data-driven culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in our Singapore office.

Responsibilities

• Work as part of the SEO Indonesia team, enforcing on crisis response within the Asia Pacific region while specifically representing the Indonesia market.
• Work as part of an On-call Operational structure to enforce on critical content within SEO Markets with a higher focus on Indonesia.
• Use a combination of language and market geopolitical knowledge, deep understanding of cultural, language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the region.
• Scope scalable solutions to improve the support of our community of users, communities and advertisers in the Indonesia market and in partnership with other regions.
• Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material. The content can be across organic, ads and commerce.
• Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks.
• Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools. Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impact.
• Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with XFN partners.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions.
• Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards.
• Support the training and onboarding Meta partners.

Minimum Qualifications

• Bachelors degree or equivalent experience
• Fluency in Bahasa Indonesia is essential as this role will involve working on issues in the local language as well as dealing with external clients in that market
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders from the Indonesia market
• Strategic thinker with strong analytical and creative problem-solving skills
• Passion for supporting the Facebook and Instagram community
• Excellent communication and collaboration skills
• Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications

• Experience with vendor management
• Experience with training, quality assurance or metrics analysis
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our Markets business is one of the largest of its kind in the world. It combines sophisticated 24- hour global coverage with a detailed knowledge of local markets. Our services are offered both online and offline in more than 60 countries and territories worldwide. We specialise in foreign exchange, credits and rates, structured derivatives, equities and debt, equity and equity-linked capital markets.

We are currently seeking a high calibre professional to join our team as Head of Markets and Securities Services Operations Singapore.

Purpose of the Job

The role is required to provide senior management oversight for operation activities supporting Markets and Securities Services business in the market. The role is the senior officer responsible from an operations perspective to local stakeholders, to deliver consistent high quality service, simplify and create synergy across operations and provide strong local decision making and ensure timely escalation. The key outcome being to provide a scalable and sustainable operation to the local market.

Principal Accountabilities

• Support strategic development of MSS businesses
• Client Servicing, Management & Retention
• Ensures error-free and efficient operations across all products and clients
• Adopts best practices across MSS products and client segments from other markets
• Monitor new products in the market and ensures that the operations can support changes/ new products in the market
• Support new product and client implementation
• Manages operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
• Creates environment for effective team work and maintaining high team morale / job satisfaction
• Provide overview on Operation service and performance
• Ensure implementation of local, regional or global Operation strategic changes

Major Challenges

1. Decision Making: The role requires clear decision-making skills from the job-holder on a regular basis on issues ranging from cost, client service, technology, processes, risk management / compliance and people.
2. Evolving environment: The operating environment is constantly changing in respect to products, clients, processes, regulations, competitors etc. The job-holder is required to ensure that the teams adapt quickly to the dynamic environment and delivers consistent service.
3. Risk Management/Internal Controls: The products traded and services offered by MSS business are complex in nature with regulatory risk exposure. This requires the job-holder to have a complete understanding of the products and services, plus a front to back understanding on risk exposure and the respective control requirement.
4. Operational Efficiency/Productivity: This MSS business typically operates in a competitive environment with other market players offering similar products and services. This requires the job holder to constantly evaluate and re-design processes to improve efficiency and productivity.
5. Synergies – Create measurable synergies between Markets Operations and Securities Services Operations for a more efficient and client centric model.
6. People Management: The job-holder will be managing a large operation workforce with diverse background and is expected to ensure adequate engagement across teams and promote a speak up culture.

Context of the Job

• The job holder is expecting to have direct management for operation teams in the local market and if applicable, to provide influence and guidance to staff member in the global service centre located offshore supporting the respective market.
• The business environment is evolving with on-going developments in products, client service, processes, regulations, market practice, etc. This requires the job-holder to manage constant changes in term of operations service, systems, processes and people.
• The job holder will be responsible to act with courageous integrity and adhere to HSBC values and business principles

Qualifications

Education and Relevant Experience

• University degree (BA) or (BS)
• Significant experience in the finance industry, ideally in operations supporting investment banking or securities services business.
• Strong product knowledge and understanding on clients’ requirement and industry practices
• Strong leader who exhibits robust judgment, decision making and is resilient to change
• Strong Communication Skills; ability to articulate complex issues concisely and in clear language
• Ability to identify, manage and mitigate risk effectively; strong awareness on conduct-risk and other Non-financial risk elements applicable to Operations
• Strong problem solving capability, able to multi-task well under pressure and in times of ambiguity. Organized with systemic approach to programme execution
• Experienced people management and organization skills
• Experience in working with a wider group of stakeholders including Front Office, Product Control and Technology
• Experience in managing regulators, vendors and other external stakeholders

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JQVQ&src=JB-258226

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

ntegrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team.

IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is part of the APAC Customer Care Team located in Singapore and will be hybrid. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things

In this role, you will have the opportunity to:

• Confirm the daily sales data in Japan Daily Order Report and complete orders transactions using the Japanese ordering system (Rakuraku)
• Provides pricing and/or account information upon request to ensure customers are able to make informed decisions regarding their purchase
• Fields and resolves customers' inquiries and complaints, e,g. pricing, account information, or product satisfaction, leading up to and after order placement to provide a positive customer experience
• Evaluates the customers issue and complaints and navigates between multiple systems and communication channels to accurately serve customers and provide informed responses

The essential requirements of the job include:

• Diploma or Bachelor's degree with 1 to 2 years of customer service experience
• Computer skills (including Microsoft Office applications and proficiency in typing) required
• Proficient in both spoken and written English and Japanese language ​

At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide.

As a Restaurant Manager, you will be responsible for ensuring the smooth and efficient operation of the restaurant, maintaining high standards of food quality and service, and maximizing revenue and profitability. Your role involves managing staff, handling customer inquiries and concerns, and implementing policies and procedures to achieve operational excellence.

Responsibilities

• Project estimation, resource capacity plan and project actual control.

• Develop Project Work plan or WBS for delivery monitoring and control.

• Responsible for project team’s coordination (regular follow up meetings) and communication with Sponsors (SteerCo preparation & presentation).

• Define milestones with the dependency team and stakeholders.

• Conduct workshops and meetings with users and Group Finance to identify project requirements

• Work with users of Core-banking system and Finance systems.

• Collaborate with the team of multiple divisions and IT teams from Group to drive the project to completion.

• Analyze business requirement and Document Functional Specifications and ensure to obtain sign-off from Product Owner.

• Able to challenge the AS-IS situation and propose solutions.

• Participate to the full development lifecycle primarily in requirement gathering design, solution design, construction, SIT, UAT, release and implementation support.

• Work with Solution architects, Application SME’s to design functional solutions and if necessary the development team and Business analyst from other Divisions/Assets for cross Division projects.

• Responsible for managing & reporting functional risks.

• Get a validation from stakeholders after the UAT

• Full Project governance deliverables

• Project post go-live support

Functional & Behavioral Competencies expected

• Experienced Project Manager and Business analyst in the IT team for at least 10 years delivery projects for the following functional domain areas.

o Finance reporting process

o Regulatory reporting

o Credit Counterparty Risk

o Management accounting

o Core banking solutions data flows

o Data quality

• Demonstrable experience in a similar role with Financial Services.

• Good knowledge and working capability of product life cycle

• Should have good knowledge and understanding of the information flow and various business functions in a financial services/bank.

• Should have knowledge on Accounting/Finance system implementation lifecycle.

• Experience working throughout the entire project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.

• Ability to prioritize and execute tasks in a high pressure environment

• Able to conduct the workshops with business teams and challenging the requirements

• Collaborate with teams and work with groups effectively spread across various regions

• Strong critical thinker with problem solving aptitude.

• Excellent written and oral communication skills.

• Background from Business analyst and transitioned to PM would be value added.

• PMP certified / Scrum certification would be advantageous

• Facilitate the development and implementation of sustainable energy projects in the maritime industry.
• Liaise closely with the sustainable energy team and other departments to contribute to the transition towards cleaner energy sources.
• Conduct research, analyze data, manage projects, and provide assistance in the creation of sustainable energy strategies.

Requirements:

• Degree in Environmental/Maritime/Engineering/Sustainability or equivalent.
• At least 3 years of relevant working experience.
• Good knowledge of maritime, renewable energy technologies and energy efficiency concepts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job responsibilities

• Survey market individual deposit interest rate and put forward pricing proposals based on the internal assets and liabilities and capital needs.
• Responsible for research and development, planning and promotionthe of all deposit products.
• Responsible for the development, maintenance and daily operation of all accounts and products; In charge of customer information maintenance system& counter operation.
• Optimize the relevant operation process, modify the management method and operation process of deposit and account,ensuring the development of business in compliance with the regulations.
• Regularly carry out deposit, customer data analysis and assist to prepare for business data submission.
• Organize the training, notification of the latest related business operating specificationsand guide the branches to carry out the relevant business.
• Other works assigned by superiors.

Requirment:

• Education: Degree and above
• Working Experience: 1 year and above
• Competency: Communication and coordination skills
• Experience in financial services, business analysis, product development, financial management
• Enrich and manage data and translate insight into action.
• Ability to meet timelines, prioritize business needs and manage multiple projects requirements simultaneously
• Ownership of results and commitment to goals
• Highly independent and self-motivated with minimum supervision

Field Service Engineers Electronics / Electrical

FNetsys Private Limited Singapore

Selected candidates will be part of technical team in installation, testing and commissioning of company equipment in various fields of expertise such as:-

- Basic networking knowledge

- Security surveillance and access control systems configuration

- Radio communication equipment

- Service and Maintenance of installed equipment

- Training will be provided

- Project management skills

Requirement:

- Poly / NITEC in electronic, electrical or its equivalent

- Candidates with relevant years of work experience in related fields are welcome to apply

- Candidates will be posted to relevant position according to their field of expertise

- Candidates without experience will be put on training track under senior engineers

- Preferably with Class 3 driving license

- Able to work and learn independently

- Able to communicate in English & Mandarin.

- Singaporean, Permanent Resident and Malaysian all are welcome to apply

Others:

- Will provide OT pay for overtime work

– 5 days work week, need to standby and work overtime

The Project manager / Business Analyst within the IT team will work closely with

• HO Finance in Europe who is the main sponsor and Product Owner to analyze the requirements and propose solutions
• Asia and Europe Users by Organizing workshops for requirement gathering and UAT
• WMIS teams like Security, Systems & Architecture, Devops teams, and be the main coordinator for your project
• Work with the Source system development team daily to provide requirements and follow up on their delivery
• Prepare project/evolution planning and milestones
• Be the Asset expert and lead in the functional domain area, provide solutions to the Sponsor’s requests, provide impact analysis and drive the implementation. The position is also required to perform follow-up and analysis on the L3 production support topics for the Asset to ensure BAU

Job Scope:

• Project estimation, resource capacity plan, and project actual control
• Develop Project Work plan or WBS for delivery monitoring and control
• Responsible for the project team’s coordination (regular follow-up meetings) and communication with Sponsors (SteerCo preparation & presentation)
• Define milestones with the dependency team and stakeholders
• Conduct workshops and meetings with users and Group Finance to identify project requirements
• Work with users of core banking systems and Finance systems
• Collaborate with the team of multiple divisions and IT teams from the Group to drive the project to completion
• Analyze business requirements and Document Functional Specifications and ensure to obtain sign-off from the Product Owner
• Able to challenge the AS-IS situation and propose solutions
• Participate to the full development lifecycle primarily in requirement gathering design, solution design, construction, SIT, UAT, release, and implementation support
• Work with Solution architects, Application SME’s to design functional solutions and if necessary the development team and Business analyst from other Divisions/Assets for cross-division projects.
• Responsible for managing & reporting functional risks
• Get validation from stakeholders after the UAT
• Full Project governance deliverables
• Project post-go-live support

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 10 years of Management with Business Analysis experience in working on Wealth Management Banking
• Experienced Project Manager and Business analyst in the IT team for at least 10 years deliveringprojects for the following functional domain areas:
• Finance reporting process
• Regulatory reporting
• Credit Counterparty Risk
• Management accounting
• Core banking solutions data flows
• Data quality
• Demonstrable experience in a similar role with Financial Services
• Knowledge and working capability of product life cycle
• Good knowledge and understanding of the information flow and various financial services/bank business functions
• Knowledge of the Accounting/Finance system implementation lifecycle
• Experience working throughout the project life cycle; including analyzing and documenting requirements, workshops, testing, and stakeholder management
• Able to conduct workshops with business teams and challenge the requirements
• Strong critical thinker with problem-solving aptitude
• Excellent written and oral communication skills
• Background from Business analyst and transitioning to PM would be value added
• PMP certified / Scrum certification would be an advantage
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

Position: QA Assistant Manager (Food Science)

• Working days: 5 days work week (8.30am - 5.30pm )
• Salary: $4000 - $4700 (Depend on experience)
• Location: Senoko S Rd (Sembawang)

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

about the company

My client is a renowned testing inspection & certification in Singapore

about the job

• Expanding company customer base through direct efforts and established networks
• Drive business development strategies and explore new business opportunities
• Identify potential clients, industries, and market segments for expansion
• Develop new projects, achieve sales target and business development goals in terms of revenue and sales margins
• Preparing tender documents, presentations, negotiation terms.
• Analyse market conditions, review customer information

skills & experience required

• Master / Degree / Diploma in engineering (chemical / civil / mechanical / construction)
• Min 4 years of sales experience in testing,inspections & certification sector
• Experience in the chemical / construction / aerospace / Civil sector will be a big plus
• Hunting new business

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913