Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority’s web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority’s SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator’s Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to the site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16c8462

Summary & Benefits:

• 5 Days Work Week
• Well established student care brand
• Located at Holland Village

Job Responsibilities:

• Supervising and mentoring of staff.
• Oversee daily operations to ensure smooth running of the Centre
• Achieving enrolment targets, programme planning, curriculum development and implementation of health and safety procedures
• Building rapport with parents and stakeholders through active networking.
• Overseeing the maintenance and improvement of school facilities, ensuring a safe and conducive environment.
• Reporting to management on student enrolment, operational expenses, manpower and training.
• Ensuring compliance with the school policies, regulations, and standards.
• Overseeing administrative tasks such as Finance, GIRO Report, etc.
• Any other ad-hoc duties as assigned.

Requirements :

• Min. Diploma.
• Relevant certificates and supervisory experience in a student care setting will be an added advantage.
• Excellent work ethics and integrity
• Good communication, written and interpersonal skills
• Adaptable and good team player

Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

RESPONSIBILITIES:

• Setup the platform’s standard port agency service procedures to guide all the local agents, maintain high quality of the online services
• Lead the team to monitor all the inbound service enquiries/orders from the shipowners/charterers, response to shipowners in timely manner
• Coordinate with the ASPs for best quotations and feedback to shipowners
• Assign the order to the selected ASP and arrange the future service deliveries
• Monitor the vessel’s schedule and work with the ASP for a smooth service delivery
• Work together with DA team and finical team for invoicing and payment
• Evaluate the job performance of the ASPs, rate the service level based on the scoring card, work with the vendor relations team to maintain a strong vendor base
• Manage issue arising from servicing client accounts and dealing with vendors
• Responsible for leading, tracking and ensuring the operation team to complete daily operations in a timely and high-quality manner.
• Provide guidance, advice and encouragement to team members to achieve daily work goals.
• Investigate and report on non-compliance by port agents or other service providers with client's requirements and policies.
• Make professional suggestions on further optimization of the online service procedures and user experience based on the daily operation and partners feedback
• Prepare monthly, quarterly and annual reports.

2. JOB SPECIFICATION / REQUIREMENT / COMPETENCY

· Familiar with shipping business, have in depth knowledge of ship agency business and processes, good at summing up and writing functional requirements and process improvement documentation.

· Proficiency in a variety of office software, and have a certain IT basic knowledge and business model.

· Problem solving with rational and timely manner.

3. EDUCATION / EXPERIENCE

· Minimum a Diploma in Maritime, Ship Management or other relevant discipline

· Minimum 8 years of relevant ship agencies experience in a managerial role

Our client is a Global MNC, one of the leading players in the Automotive sector. Due to business needs, they are now recruiting a Logistics Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate the organization/coordination of shipments
• Regularly place and receive orders for components and parts
• Oversee/Maintain the current stock levels of components and parts
• Generate/Submit the relevant monthly reports to key management stakeholders
• Examine/Verify invoices from the various vendors and stakeholders, and complete the invoicing process while acquiring shipping quotations
• All other adhoc duties as assigned

Requirements:

• Min Diploma in any relevant field of studies (Relevant working experience can be considered as well)
• Min 1 year of relevant logistics working experience
• Knowledgeable in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Project Planning:

• Collaborate with clients to understand project requirements, goals, and expectations.

• Create comprehensive project plans, including scope, timeline, resources, and budget.

• Develop detailed project schedules and milestones.

Team Coordination:

• Assemble and lead cross-functional project teams, including designers, developers, and QA

professionals.

• Assign tasks, set priorities, and ensure team members meet project deadlines.

• Foster a collaborative and productive work environment.

Client Communication:

• Act as the primary point of contact for clients throughout the project lifecycle.

• Provide regular updates, gather feedback, and address client concerns promptly.

• Manage client expectations and ensure their satisfaction with project deliverables.

Quality Assurance:

• Implement best practices and quality control processes.

• Conduct thorough quality checks to ensure project deliverables meet established standards and

client requirements.

Risk Management:

• Identify potential project risks and develop mitigation strategies.

• Proactively address issues and challenges to keep projects on track.

Documentation:

• Ensure all project documentation is up-to-date and organized.

• Maintain detailed project documentation, including project plans, status reports, and meeting

minutes.

JOB REQUIREMENTS:

• Bachelor's degree in a relevant field (e.g., Business, Marketing, IT).

• Proven experience as a Project Manager in a web agency or similar role.

• Understanding of web development and design processes.

• Excellent communication and interpersonal skills.

• Exceptional organizational and time-management abilities.

• Proficiency in project management tools and software (e.g., Asana, Startinfinity, Trello, Jira).

• PMP or PRINCE2 certification is a plus.

Senior chartering manager specialised on cargo and ship side with good clients base.

Ability to bring in about 600-800k usd in profits

Has regular cargo clients

Has a good base with ship owners

Proven track record in previous employment of having generated the targeted profits and currently employed in a similar role.

Good know how on the routes being serviced

Sales Representative

Salary: Basic $ 4000 - $5000 + Commission+ Transportation Allowance
Working Hour: Mon to Fri 9am - 5pm
Location: International Business Park, Jurong East

Job Description

• Manage a range of Biotech/Life Sciences laboratory related services (DNA sequencing, Gene, peptide synthesis) & products (consumables, reagents etc) to target the industry involved in R&D
• Manages assigned product portfolio and generates sales to achieve revenue, target and budget
• Maintain professional and technical knowledge of sales product
• Establish relationships with existing and new clients or customers through active sale coverage in assigned zone
• Conduct post sale follow-up in coordination with service delivery
• Handling of sales inquiries, preparation of sales reports/quotation, updating customers database
• Conduct regular on-site customers visit as per sale strategy and submit weekly sales report
• Perform routine sale follow-up calls as per assigned zone to hit sales revenue goal

Job Requirement

• With Degree or Diploma in Medical Technology/ Biomedical Science / Life Sciences / Biotechnology
• At least 1 year of direct sales or related experience
• With industrial experience in Healthcare/Research Laboratories or Institutions/Engineering services is preferred

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Duties

• Lead and oversee the team to ensure smooth operation of collections activities within Accounts Receivable (AR) and ensure the team comply with the Service Level Agreement (SLA) and cluster’s requirements.
• Review and implement improvements of the policies and procedures related to collection activities.
• Develop and implement strategies to increase the number of successful collections on outstanding debts.
• Review and analyze AR’s reports and data.
• Stakeholder management including liaising with collection agencies, lawyers and PHIs to build and maintain a strong working relationship.
• Attend meetings with respective internal stakeholders and management and where necessary, directly with patients on their feedback.
• Assist in annual budget exercise.
• Develop goals that complement the overarching business goals of the Company and motivate staff to continually meet and exceed goals.
• Recruit, provide training and feedback on performance to staff within the collections department.
• Drive, participate in, or support projects of the AR department as may be required.
• Any ad-hoc duties as assigned.

Requirements

• Minimum Bachelor’s Degree in Finance, Business or its equivalent.
• At least 5 to 6 years of relevant working experience; candidates with experience in the Healthcare industry will have an advantage.
• Proven experience in collections, including at least 2-3 years in a leadership or supervisory role.

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

CEI Registration No.: R2198995

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

• Greet guest and assist in seating them within the establishment
• Introduction of our menus and products, with recommendations being made of requested
• Assist with service of both food and beverages, from delivery on initial orders to clearing of plates and glassware and refreshing of tables for the next group of guest arrivals.
• Taking and timely serving of orders, including food and beverages to our guests; cross-checking with both guests and back-of-house team to ensure accuracy of orders
• Take & process customers’ orders and generate their bills
• ​Report to work on time. Keep your personal appearance immaculate, e.g. well-groomed hair, clean uniform etc
• Resolving customer complaints regarding food quality, drinks and service and making sure the business complies with health and food safety regulations
• Provide answers to queries by customers regarding services and offers
• Assist to manage queue and/or reservations
• Support opening & closing of outlets including cleaning and washing soft serve machine, guest washroom, etc
• ​Ensure that safe distancing measures and hygiene standards are strictly adhered to
• Ad-hoc duties as assigned by the manager

Requirements:

• 2-3 years of relevant experience in the same capacity of work preferred
• Able to work independently and in a team environment
• Self-motivated and have strong initiative
• Good interpersonal skills and ability to interact with all levels, internally and externally, in a professional and responsive manner
• Good communication and people skills, customer service orientation
• Cheerful and attentive to cleanliness and safety
• Able to work under pressure in a fast-paced, yet fun environment
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We are looking for an F&B Outlet Manager to lead all aspects of our businesses. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

As an F&B Outlet Manager, your responsibilities include maintaining the restaurant’s revenue, profitability, quality goals and staff deployment. You will ensure efficient restaurant operations and quality customer service standards.

To be successful in this role, you will need good management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you will play an essential role as a hiring manager for your Outlet. You will need to be experience in overseeing food preparation and comply with health and safety restaurant regulations in F&B.

Ultimately, you have to ensure our restaurant runs smoothly and customers have a pleasant dining experience.

Job Responsibilities

• To coordinate daily restaurant operations.
• To oversee food and beverage services to customer’s satisfaction.
• To respond efficiently to customer complaints.
• To coordinate daily Front and Back of the House and operations.
• To ensure consistent food and beverage product quality.
• To optimize employee rostering.
• To appraise staff performance and provide feedback to improve productivity.
• To monitor future needs for goods, kitchen utensils and cleaning products.
• To ensure compliance with SFA regulations.
• To uphold good image of both the Company and the restaurant.
• To control operational costs and identify measures towards sustainability.
• To create sales reports on daily basis.
• To facilitate events and promotions with Marketing strategies.
• To come up with creative and innovative ideas to reach a larger target market.
• To impart knowledge to new and current employees on proper F&B practices.
• To implement good policies and protocols that will maintain future restaurant operations.
• Any other tasks assigned by the Management and/or Operations Manager.

Requirements and skills

• Prior experience as a Restaurant/ Outlet Manager/ Executive or similar experience preferably in establishments such as Toast Box, Killiney, Ya Kun Coffee and Toast.
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Familiarity with restaurant management software, like OpenTable, PeachWorks and Raptor
• Strong leadership, motivational and good people skills.

Please note that our establishments serve pork.

Responsibilities ad Requirements

• Undertake guidance of team members and provide peer-support roles, including effective communication and problem solving
• Work closely with peers on verifying lost and found items collected from kiosks.
• Ensure all items found are keyed in accordingly and meticulously
• Participate and execute operations deliverables on day-to-day operations and to execute any tasks by direct superior
• Any adhoc duties assigned by direct superior
• Min Sec education
• Ability to follow and established operation process.

Working location : Paya Lebar

Mon - Fri 830am - 6 pm

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Julie Tan.

We regret that only suitable candidates will be notified.

GEMS Recruit/EA License : EA19C9791

EA Personnel No : R1109564 (Julie Tan)

Responsibilities

• Managing of warehouses, space & warehouse staff
• Ensure compliance of legal, customs & industry certifications/standards requirements including bonded & licensed warehousing, material handling, shipping requirements & safety aspects.
• Study existing and adhere with new legislation and advising management on needed actions.
• Drives warehouse operations of material handling, customer service and records keeping.
• Ensures that receiving, warehousing, and distribution operations are well coordinated
• Interfaces with customer/ internal to plan workflow, changes, improvement programs & resolve issues.
• Establishing and monitoring security procedures and protocols.
• Conducting physical counts when applicable; reconciling with data storage system.
• Plan and implement new design layouts of warehouse and open yard;
• Inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Submission of billing instructions & verification of claims & costs.
• Preparation of annual budget; scheduling expenditures; analysing variances; corrective actions.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Maintains staff performance by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Attending educational workshops; reviewing publications; establishing personal networks
• Contributes to team effort by accomplishing related results/projects as assigned.

Requirements:

• Diploma/Degree in Logistic/Supply Chain Mgmt
• Min 5 years operation experience in logistics or supply chain management industry
• Ability to develop business relationships within all levels of organizations
• Demonstrated success in leading, motivating and developing individuals and high-performance teams
• Proficient in MS Office and other relevant applications

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Key Responsibilities:

• Responsible and accountable for the commercial management of a store, maximizing sales and minimizing losses.
• To lead and motivate the store team, develop and improve all staff to reach and maintain a high level of customer service and selling skills.
• Ensure store operation standards are adhered to by all store staff.
• Ensure daily briefing to staff on sales target.
• Ensure daily housekeeping standards are maintained.
• Manage complaints cases whenever necessary.
• Provide the training and coaching to the team.
• To be an effective member of the management team of the company, contributing to the setting, monitoring and achieving of targets and objectives for the store.
• To be pro-active in developing the business.
• To manage staff, merchandise and space to ensure the highest standards of sales floor operation.
• Responsible to review store transactions on a daily basis as a control to detect and prevent any irregular and suspicious transactions
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff.
• Responsible for roster planning to ensure sufficient manpower at all time.
• Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives.
• Communicate with Visual team and/or oversee physical site maintenance.
• Assist in other ad-hoc duties as and when required.

Requirements:

• At least 5 years working experience in sales and distribution of branded merchandise in a retail environment, preferably in Sports and/or lifestyle chain stores.
• Results-orientated with strong understanding of day to day in store operations.
• Energetic and self-motivated individuals highly preferred.
• Minimum Diploma in Business management or equivalent.

Responsibilities:

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with the team to complete projects.

Requirements:

1. Willing to handle island-wide projects

2. Able to work night-shift, split-shifts.

3. Able to work OT when required.

4. Able to work at weekends and public holidays.

5. Willing to learn new skills required at work

THIS IS A 2-YEARS RENEWABLE/ CONVERTIBLE CONTRACT ROLE

Job Description

The Defence Collective Singapore (DCS) manages the Singapore Discovery Centre, the SAF museums and the future National Service-themed gallery to champion our defence story and inspire everyone to defend what it means to be Singaporean: our home, our identity and our way of life.

The Air Force Museum is a physical embodiment of the history, heritage, and values of the Republic of Singapore Air Force (RSAF). Since its inception at Changi Air Base on 1 September 1988, the museum has come a long way. Today, it stands in a compound next to Paya Lebar Air Base and creatively combines original artefacts with interactive media. The museum provides an engaging hands-on experience that breathes new life into the RSAF story for all ages.

The General Manager for the Air Force Museum will plan, lead and manage the visitor experience, facilities/systems and events management operations, and collaborate with planning teams across the larger DCS. This role reports to the Deputy Chief Executive of DCS.

Responsibilities:

• Plan and manage the visitor experience, facilities/systems support and management, safety and security and event planning and execution in terms of budgeting, resourcing, operations planning and management, logistics and maintenance activities to deliver excellent customer service experience in the Air Force Museum.
• Collaborate with planning teams across DCS for the planning, development and execution of the museum’s guided/thematic tours, public programme offerings, campaigns and events to deliver high quality and memorable experiences for visitors.
• Work closely with DCS’s marketing and public engagement team to strengthen marketing and outreach programming efforts to build more awareness for the Air Force Museum and drive new and returning visitors.
• Provide operational planning and direction for the development, maintenance and availability of the exhibits to ensure that the Air Force Museum operates in an economically, financially and environmentally sustainable manner. Monitor, identify, develop and implement preventive maintenance for exhibits and implement mid-life upgrades of ageing exhibits.
• Determine procedures and processes and provide leadership, training and guidance to staff so that they are competent in their areas of work, proficient in content, product, facilities and systems knowledge and display professionalism in their conduct.
• Develop and implement Incident and Crisis Management plans, ensuring compliance with statutory and regulatory requirements and validate them from time to time, to ensure continued operational readiness of the Air Force Museum.
• Plan, develop and oversee the implementation of safety and security management strategies and procedures, safety and security support plans for key projects/events (in part or whole), providing timely support (e.g. site recce) to ensure safety and security of all staff, vendors and visitors within the Air Force Museum’s grounds and premises.
• Set standards and determine procedures and processes to govern the delivery of services and work performed by the contractors engaged by the DCS/Air Force Museum and ensure that they conform to the specifications and requirements for works pertaining to infrastructure, building facilities and safety.
• Oversee and control the Air Force Museum’s funding, budget and expenditure, ensuring procurement conform to financial guidelines.
• Conduct manpower planning to determine the Air Force Museum’s manpower operational planning development and deployment strategy.

Requirements:

• Bachelor or above degree with at least 10 years of relevant experience. Preference will be given to those with working experience in attractions/museum/gallery related organisations.
• Familiarity and understanding in museum operations, building and facilities management, including prototyping, compatibility, interoperability and integration issues in sustainable systems and infrastructure development.
• Possess experience and expertise in budgetary, operations and events management, logistics, procurement as well as vendor management.
• Highly resourceful, self-motivated and able to work with different stakeholders and to remain calm and composed under pressure.
• Demonstrated ability to work independently and under pressure and to manage multiple concurrent tasks and responsibilities while dealing with changing priorities.
• Excellent organisational and time management, written and verbal communication skills.
• Strong interest in community/customer engagement and ability to engage the public.

Core responsibilities:

Project Management

· To attend Work Committee, Branch Office, Town Council Meetings

· To attend Meet the People Sessions (Site Walkabouts)

· To monitor overall construction progression, operation costs, safety performance and to resolve matters / issues related to project

· Carry out initiatives to the Company’s directors

· Assists Construction Director and Contracts Dept in preparation for tender submission

Project Budget Control

· Plan and monitor preliminary cost budget to ensure project cost within approved budget

· To map out Projected S-Curve for project financial cash flow

· To implement control measures on material / plant & equipment / utilities usage

Technical Understanding

· Understanding of drawings, specification requirements and contract scope of works

· Ability to resolve project related technical issue & provide engineering & alternative solutions

PROFESSIONAL SKILLS

Leadership

· To delegate team to achieve excellence in the project

· To command & manage changes

· Strong negotiation skill

Teamwork

· To motivate the team including sub-contractors to work cohesively to achieve project targets

· Solicits supports and input from team members at all levels within the organization

· Client Management

· Build up good rapport with client/consultants

· Communicates effectively with consultants to identify needs and evaluate alternative solutions (Quality).

OTHERS RESPONSIBILITIES (ORGANIZATION)

People Development

· Participates in all programs and enforces all policies relating to performance evaluations and career development planning.

· Reviews management evaluations for consistency.

· Impresses upon management the importance of the performance evaluation programs.

· Manages the development of subordinates.

· Assigns tasks to practice management that give subordinates an opportunity to grow.

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Product Development Manager to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Product Development Manager:

• Sell advanced pharmaceutical equipment and solutions.
• Lead strategic sales efforts for key clients.
• Become an expert on our products.
• Meet new and existing customers to promote our offerings.
• Build and nurture customer relationships.

Requirements:

• Minimum Diploma in Mechanical, Electrical, or Chemical Engineering
• At least 3 years' sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Credit and Operations Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Credit and Operations Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

12 Months Contract

Asia Square

M-F, 9 to 6

$9,700 max

Experience in Excel and Access, with UAT experience.

Must have regulatory reporting experience.

· Support preparation, reconciliation, and upload of manual adjustments

· Liaise with various stakeholders including Finance & Risk Shared Services (FRSS), Data Management Office (DMO), etc. in identification and remediation of the root causes to help eliminate the need for manual adjustments

· Assist in generation of daily liquidity reports from the new system (RegInsight) and reconciliation against current production reports to highlight differences and support investigation/remediation of these differences

· Support pre- and post-production analysis of reports (e.g. trend analysis, variance analysis, etc.)

Involved in report automation projects, performing activities like data analysis, solutioning, testing, etc

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Role: Technical Manager

Salary Range: S$7,000 - S$14,000

Working Hours: Mon-Fri, 0830-1730hrs. However, you may be required to work outside of these hours in accordance with prevailing business needs.

You will be embedded with the Client, which is an MNC in the bank sector.

Background of Role;

The Technical Manager will be a key player in driving the technical direction of the projects and ensuring the successful execution of the technology initiatives. You will lead a team of skilled professionals, collaborate with cross-functional teams, and contribute to the overall technical strategy of the company.

Job Duties;

1. Team Leadership: Lead and manage a team of technical professionals, providing guidance, mentorship, and support. Foster a collaborative and innovative team culture, encouraging continuous learning and development.
   
2. Project Management:Oversee the planning, execution, and delivery of technical projects, ensuring they are completed on time and within budget. Collaborate with project managers and stakeholders to define project scope, goals, and deliverables.
   
3. Technical Strategy:Contribute to the development and implementation of the company's technical strategy. Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and maintain a competitive edge.
   
4. Resource Management:Allocate resources effectively, ensuring optimal utilization of skills within the team.
   Work closely with HR to identify staffing needs, participate in recruitment efforts, and conduct performance evaluations.
   
5. Quality Assurance:Implement and enforce best practices in software development, testing, and deployment to ensure the delivery of high-quality solutions. Conduct regular code reviews and provide constructive feedback to team members.
   
6. Collaboration:Collaborate with cross-functional teams, including product management, sales, and customer support, to ensure alignment and successful delivery of integrated solutions.
   
7. Risk Management:Identify and mitigate technical risks throughout the project lifecycle. Implement measures to enhance the security and scalability of our technical solutions.
   

Job Requirements;

1. Must possess a bachelor’s degree in any field or equivalent.
2. Strong written and verbal communication skills.
3. Strong problem-solving skills.
4. Proven ability to work with all levels of management.
5. Demonstrate effectiveness operating in complex organizational environments.
6. Ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.

For keen applicants, please click "Apply" now!

Job Highlights:

• Basic up to: $2600 (AWS + VB)
• Monday – Saturday (5.5 Days)
• Office hours / 44hrs per Week
• Location Islandwide

Job Descriptions:

• Perform frontline operations that includes registration/appointment scheduling/referral booking and cashiering duties when needed
• Attend to Walk-In / phone enquiries
• Perform chaperon activities and assist in explaining the procedures to patients
• Support doctors in language translation when needed
• Proper maintenance of patients’ records and drug inventory
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Adhere to SOPs and perform routine checks/audits within the clinic
• Responsible for daily operations matters and includes collating & compiling patient management indicators
• Assist in coverage of other facilities when required

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You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

We are looking for an Assistant Outlet Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

As an Assistant Outlet Manager, your responsibilities includes maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

You are expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

• To coordinating daily restaurant management operations.
• To deliver superior food and beverage service and maximizing customer satisfaction.
• To respond efficiently and accurately to restaurant customer complaints.
• To coordinate daily Front of the House and Back of the House restaurant operations.
• To regularly review product quality and research new vendors.
• To organize, supervise shift and prepare rostering of employees.
• To appraise staff performance and provide feedback to improve productivity.
• To estimate future needs for goods, kitchen utensils and cleaning products.
• To ensure compliance with sanitation and safety regulations.
• To manage restaurant’s good image and suggest ways to improve it.
• To control operational costs and identify measures to reduce waste.
• To create detailed reports on weekly, monthly and annual revenues and expenses.
• To promote the brand in the local community through word-of-mouth and restaurant events.
• To recommend ways to reach a broader target market.
• To train new and current employees on proper customer service practices.
• To implement policies and protocols that will maintain future restaurant operations.
• Any other tasks assigned by the Outlet Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus
• Singaporeans and PRs preferred

Please note that our establishments serve pork.

Core responsibilities:

Project Management

· To assist Project Manager in the execution of a project effectively and to identify and mitigates any potential risk on site timely.

· To liaise with Architect/ Consultants in all aspects of construction matters during the site progression phase

· To ensure quality delivery of the project by meeting of Client’s expectation and satisfying relevant authority and regulatory compliances

· To oversees the project team and sub-contractors in delivery of project in accordance to approved contract completion date/ stipulated phases

· To plan for short-term/ phasing work schedule(s) as per contract duration/ timing

· To plan and co-ordinate sub-contractors’ trades’ work, to resolve work issues with sub-contractors on site and monitoring of site progression

· To implements project’s target set in alignment to company’s objective/ goals

Project Budget Control

· Control of material usage/ wastages on site.

· Control of the usage of machineries/ equipment / utilities on site.

· Control of direct labour costs in labour allocation and working of overtime & etc.

· Ensure the construction method is cost effective & more productive without compromising on Quality.

· To map out Projected S-Curve for project financial cash flow.

Technical Understanding

· Understanding of drawings, specification requirements and contract scope of works.

· Understands the implications of different technical choices so as to meet the Project Manager’s objectives.

· Involve in providing value engineering solutions.

· Assist in evaluation and solution of potential field problems, referring them to PM.

PROFESSIONAL SKILLS

Leadership

· Ability in leading of Project Team to achieve excellence in the project.

· To assist the Project Manager to manage changes within the project team effectively.

Teamwork

· To reinforce the team including sub-contractors cohesively on internal initiatives.

· Supports and solicits input from team members at all levels within the organization.

Client Management

· Communicates effectively with consultants to identify needs and evaluate alternative solutions (Quality).

· Ensures practice delivers superior solutions (Quality) towards the project.

OTHERS RESPONSIBILITIES (ORGANIZATION)

People Development

· Participates in all programs and enforces all policies relating to performance evaluations and career development planning.

· Reviews management evaluations for consistency.

· Impresses upon management the importance of the performance evaluation programs.

· Manages the development of subordinates.

· Assigns tasks to practice management that give subordinates an opportunity to grow.

Job Specification

Minimum Educational Qualifications/ Experience Required:

Degree in Civil / Structural/ Building Engineering – Min 6 years experience

Diploma in Civil/ Building – Min 8 years experience

Special requirements: (eg. Need to work at odd hours, must have BCSS, WHSO certified by MOM etc)

• Degree recognized by PEB, preferred
• Able to work independently and plan/ coordinate work on site
• Leadership, interpersonal and communication skills
• Certification for safety course(s)

We are looking for an IT Project Manager for a global bank's IT implementation project. The role encompasses target architecture definition, delivery planning and management, stakeholder collaboration, and program governance. The IT PM also has responsibility for test management and stakeholder management. This is a contract role for 12 months and located in Singapore.

Roles & Responsibilities

• Lead and oversee the overall IT program strategy and execution
• Define the target architecture and booking schema in collaboration with Architecture, business and other stakeholders
• Develop, maintain, and manage the project plan, ensuring seamless delivery and adherence to governance
• Coordinate with IT teams and stakeholders to guarantee onboarding, capacity planning, and successful delivery
• Implement comprehensive test management for the entire front-to-back chain
• Proactively engage stakeholders, manage program governance, and lead steering committees as well as regular operational and working committees to achieve project objectives

Skills & Experience

Soft skills

• Strong communicator and skills in relationship building
• Strong planning and organising abilities
• Have a broad perspective and is able to see the big picture
• Deep understanding of business processes with attention to detail, precise delivery and logical reasoning
• Proactive, self-sufficient and open minded, able to adapt well to change
• Solution-oriented and responsible
• Excellent presentation skills

Functional/Technical

• At least 10 years working experience
• Degree in IT/Computing/IT Business System or equivalent, other disciplines will be considered with relevant working experience
• Proven experience as a functional PM with a global banking background (trade, supply chain, cash, loans, guarantees, facility products)
• Functional knowledge and expertise on global banking products, including trade, cash, supply chain, and loans is mandatory
• Extensive experience in transversal front-to-back project implementation
• Exposure to referential data, trade booking, settlement, reporting, regulatory reporting, accounting, and group reporting chains
• Proven ability to manage large transversal IT programs with budgets exceeding €2-3 million
• Experience successfully managing projects with CXO-level stakeholders as sponsors

What We Offer

• Salary range: SGD 8,000 to SGD 11,000 per month
• Employee benefits and insurance
• Opportunity to potentially work on a variety of projects
• Be part of a global team with career progression opportunities