Roles & Responsibilities

· Can be an operation manager, supervisor,

· Manage and supervise customer booking schedule and job assignment/appointment.

· Manage and supervise shop operation and product stock replenishment.

· Manage and supervise counter/cashier duties

· Handle customer queries and complaints efficiently, skilfully and politely.

· Handle and manage of staff issues.

· Ensure High level of service standards and follow all directives from Management

Berries is THE home to a passionate and dynamic team. Here we do life together – we learn, we laugh, we adapt, we work as a team.

Do you love nurturing the young, enjoy learning and growing? Join Berries to make a difference in the Chinese landscape of Singapore, one life at a time!

Assistant Manager / Outlet Manager

You are the first point of contact, the ambassador for Berries!
Embracing Company’s mission and values, you will strive to serve and delight our customers. You are expected to show strong product knowledge and administrative excellence in support of outlet's operational and administrative needs.

To excel in this position, you will need to: -

· have a good command of English and Mandarin (in order to liaise with Mandarin speaking Associates) to support customer’s needs

· enjoy delighting customers

· monitor the operations of the school and consistently follow-through all due processes

· lead the school team to achieve organisational goals

· display a warm and cheerful disposition

· show proficiency in MS Office applications

· work on weekends

Join us as a permanent staff to enjoy the following Employee Benefits

· Annual leave + Paid Berries Holiday Leave up to 20 days

· AWS +Variable Bonus

· Flexi Benefits (Outpatient, Specialist, Dental, Wellness, Optical, TCM etc)

· Weekend Incentive

· Comprehensive training provided

· Enrichment programmes for holistic personal development

· Excellent career opportunities

· Long service award

· School fees discount for staff children

启发孩子
温暖世界

百力果等着你

想不想牵着孩子的手走一段路，让他的学习生涯更添色彩？
想不想为孩子的心灵开一扇窗，让他进一步认识华文的美？
现在就迈出第一步，成为百力果人，和我们一起学习与成长，互相激励，追求卓越。

高级校务副经理/经理
公司的品牌大使。秉持公司信念，熟悉产品知识，
提供优质接待服务，具备卓越行政执行力。如果你……

· 具备中英双语 听、说、读、写能力

· 开朗活泼

· 能跟进学校的运作、确保学校的运作一切顺畅

· 享受客户服务工作

· 精通MS Office

· 周末能值班

期待你成为我们的一份子。

无固定期限合约。

享有福利如下:

• 长达20天的年假+带薪百力果假
• 第13个月 + 可变动花红
• 灵活福利 (门诊、专科、牙科、养生、眼部护理、中医等)
• 周末津贴
• 全面性在职培训
• 美学熏陶 心灵成长
• 职业发展规划
• 长期服务奖励
• 员工孩子学费优惠

现在就与我们联系！

• Manager - Team Manager role, running your own P&L
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director/Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 6 years experience of having worked in a recruitment company, with minimum 3 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector
• Must be proficient in Mandarin as the role will be managing and working directly with mandarin speaking clients from China.

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 25 days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Who we’re looking for

The Service Quality Senior Offer will be responsible for day-to-day feedback, service recovery and complaint handling that comes through Call Centre as a touchpoint.

What you’ll do

• Acts as the main contact point for all intra and/or inter-department feedback and complaint handling and liaise with affected business or support unit to determine the cause of issue and resolution for customer.
• Ensure timely handling of customer issues raised and proactively follows up to ensure all stakeholders are kept informed and does their part in addressing customer's issues and resolution promptly.
• Embody customer engagement & professionalism by showcasing excellent customer handling skills and appropriate service recovery when necessary.
• Collate, analyze and identify customer service gaps in the customer experience feedback, complaints and compliments to provide business intelligence for the Call Centre and the Bank.
• Recommends improvements in work processes or systems based on identified gaps to contribute to the improvement of Call Centre’s overall performance.

The knowledge, experience, and qualifications you’ll need to succeed

• A university degree holder in any discipline with minimum 2 years’ of relevant work experience in Complaints Management familiar with banking and/or credit cards process, products and systems (prior experience as universally-trained UOB Call Centre staff preferred).
• Excellent written and spoken communication skills in English, with ability to influence and persuade stakeholders. Bilingual in a second language (spoken and written) is an advantage.
• A strong customer service mindset with good communication, excellent problem solving and complaint management skills to represent the Bank to customers and general public
• Possess strong interpersonal skills, resourceful and able to work independently and as a team.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail.
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” attitude and a positive attitude to change.
• Highly motivated self-starter with initiative and showcases strong completer/finisher skills.

Responsibilities:

1. Assist the Project Manager / Director on the execution of awarded projects.
2. Co-ordinate with clients and consultants on projects plan and implementation.
3. Monitor and carry out quality check on progressive completed work and make recommendation for effective project management.
4. Inspect and evaluate on work performed by subcontractors.
5. Prepare project reports and check on updated drawing completion.
6. Assist in Site Documentation Submission

Requirements:

• Diploma / Degree in Civil Structure, Mechanical Engineering or Electrical related field
• Preferable with minimum 2-4 years of working experience in Industrial Plant such as Semiconductor / Pharmaceutical
• Possess relevant safety certificates is an advantage.
• Ability to work independently and able to travel based on the project site. (Class 3 Driving License would be required)
• Basic computer skills: Microsoft Office and AutoCad competency

Job Requirements:

• Diploma/Degree in IT or equivalent.
• Must have minimum 1 year of call center experience.
• Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests).
• Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role.
• Excellent written and verbal communications skills

- Salary: Up to $6,200 + AWS + Variable Bonus

- Working location: HabourFront

- Overseas Industrial Real Estate investment

Responsibilities:

• Attending to enquiries, prospecting, conducting site visits and securing buyers or tenants for the ready-built factories and industrial land in Batam & Bintan
• Sourcing of new business opportunities and building of marketing pipelines which includes working with agencies, partners and government bodies.
• Negotiation and putting up recommendation of offers received for new leases, renewals or sales
• Responsible for lease management

Requirement:

• Diploma or Degree
• At least 2 years of relevant experience in investment marketing of Industrial Real Estate and lease.
• Bilingual in English & Chinese to coordinate with Chinese speaking customers
• Willing to travel to Batam & Bintan

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

Job ID: L3898XYV

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

EA License Number: 10C3804

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Our client is a listed company in Biotechnology industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team, in hopes of developing the current high performing team. They are located in the East area – easily accessible.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field. Master's Degree is highly preferred
• At least 5 years experience in related field
• Comfortable with travelling in both local and overseas.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Procurement Manager | ICT Bulk Tender

Working Location: Central

Working Hours: Normal Office hours

Salary Package: Up to $8,500 + AWS

Responsibilities

• Elicit, scope and manage business requirements to support procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects including procurement process.
• Participate in the procurements tender and evaluation processes in accordance to policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Perform timely reporting to upper management regarding the status of the project.
• Ensure ICT projects compliance to Quality Management System (QMS) and contractual requirements.
• Manage project timeline, stakeholders and communications including fronting customers’ queries on projects.
• Conduct audit and follow-up on customers usage of projects.

Requirements

• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline
• Relevant working experience in ICT Industry and/or procurement
• Participated in full software or product development cycles
• Proven experience in IT business analysis
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• Good analytical, organization and planning skills
• A team player who is able to work independently

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43236" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

JOB RESPONSIBILITIES

• Leads a team of distribution assistants (DA) and tow truck drivers to ensure timely movement of trolleys, eg diet trolleys from central kitchen to wards
• Plans team schedules, daily duties and weekly roster for smooth operation. Manages punch cards, time sheets and overtime claims
• Ensures supervision, grooming, motivation, discipline and training to the team
• Maintains communication workflow for seamless dissemination of information
• Engages & address staff queries, issues and disputes
• Manages a fleet of tow tractors and report faults
• Prepares daily operations and manpower reports
• Builds strong relationship with client and provides updates with regard to their feedback
• Interviews and selects suitable job seekers for the DA positions
• Trains new hires and prepares Competency Assessment for New DAs and Tow Truck Drivers
• Evaluates staff performance and prepares annual appraisal
• Monitors all Health, Safety & Environmental procedures and practices, reports incidents to supervisor immediately whenever an incident happens, conducts investigation on such matters, and drafts incident report
• Responds to hospital or civil emergency activations (eg. call tree, hospital decontamination station, Kingfisher activation, etc) while on duty or/and off duty (standby)
• Undertakes any other duties/ activities/ projects, etc. as and when instructed by the supervisor or management

JOB REQUIREMENTS

• Minimum ITE Cert or Diploma in any field
• At least 1 years(s) of supervisory experience in the logistic sector is required for this position
• Basic IT knowledge is required to handle computer work
• Willing to work at Singapore General Hospital
• Working Days: 6 days a week. Rotating Rest Day
• Working hour 6.45am-3.15pm (morning shift) and 1.45pm-9.15pm (afternoon shift)
• Able to work overtime (when required)

Job Mission

Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction. Due to recent technology advancement seeking to augment our team with highly motivated and committed Engineers to work closely with - and be the interface between - our customers and engineers in ASML worldwide competency centers.

Job Description

1. Problem analysis and approach

Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem, assess new information and adapt approach if necessary

2. Problem handovers and routing

Handover problem or problem aspects to others (2nd / 3rd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports), ensure problem ownership is clear, ensure follow-up

3. Repairs

Advise customer technical personnel in dealing with problems, together with customer technical staff and using manuals and guidance from 2nd and 3rd line support, use tools, replace parts, improve settings, to execute repairs

4. Procedures

Arrange with customer machine time window to execute procedure, plan procedure, arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure, make necessary decisions / adaptations during procedure to realize optimal results

5. Training / advice

Explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed

6. Installation

Install equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test

Education & Experience

- Degree or Diploma in Electronics / Electrical Engineering/Mechatronics

- At least 2-3 years' working experience for Diploma holders (semiconductor industry preferred)

- Strong troubleshooting and analytical skills

- Good communication and interpersonal skills to work in a team and interact with customers

Other Information

- Able to do standby duty

- Able to travel overseas on short notice

• Arrange trucking & collection of cargo.
• Process custom permit.
• Inform shipper on any changes in vessel details or delay in arrival date.
• Booking & shipping documentation.
• co-ordinate & monitor shipment with carriers and clients.
• Support in all aspect of sales and operational activities.
• Assist operation with preparing BL.
• Assist with billing and closing jobs.
• Follow up on customer enquiries, agents & complaints.
• Other ad-hoc duties as assigned by the supervisor.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110980

EA Personnel Name: Lim Hooi Mei

Job Highlights:

• Salary up to $2800 + Performance Bonus
• 6 days work week; Retail hours
• Islandwide
• Japanese Tea Cafe

Job Responsibilities:

• Engage in Research & Development for innovative products.
• Take charge of crafting and preparing baked goods for customer sales, including recipe creation, ingredient procurement, and coordinating baking schedules for items like breads, cakes, pastries, pies, cookies, and more.
• Develop and enhance recipes, precisely measuring and combining ingredients using various equipment to create high-quality baked goods.
• Conduct tests on ingredients and finished products to guarantee adherence to food safety and quality standards.
• Maintain cleanliness and restock workstations, ensuring all equipment is sanitized and ready for subsequent shifts.
• Oversee General Store Operations.
• Enhance service quality.
• Welcome customers, provide information on specials or new items, address inquiries, and manage orders and payments. Serve beverages and desserts.
• Package food and beverages for sale.
• Continuously educate oneself on Japanese teas, desserts, and presentation techniques to elevate the quality of beverages and desserts.
• Monitor inventory and replenish items in display cases or behind the counter.
• Adhere to food safety regulations, quality controls, and ensure store and personal hygiene. Implement Product Quality Control measures.
• Prepare ingredients.
• Undertake any other ad-hoc duties as required.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

JD1022

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Job Description:

• You will promote and propose Trane Chiller & Equipment to building consultants and contractors
• Responsible for developing long term customer relationships
• Building close business relationship with customers especially key accounts
• Maximizing account penetration and customer retention
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier
• You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Job Requirement:

• Degree in Mechanical/ Electrical engineering or its equivalent
• 1-2 years in Engineering sales, experience in HVAC industry will be a plus
• Customer driven with excellent communication & interpersonal skills
• Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Interested applicants, kindly send your resume in MS WORD format to [email protected]. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website https://www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Sook Fun

EA Personnel Reg No: R23117980

• Location: East
• Mon to Fri
• Experience in IAM

Responsibilities

· You must be able to communicate with all areas of the company.

· You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.

· You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.

· Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.

· You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.

· Conduct market research, customer requirements identification, competitive analysis and industry trend studies.

· Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.

· Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates i-Sprint in the digital identity market.

· Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to ensure i-Sprint is addressing all enablement needs of the partners/distributors/resellers.

· Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.

· Represent i-Sprint as product expert at industry, channel, partner, and customer events.

Education and Experience

· University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 7 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

· Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.

· Strong experience as a product manager with a deep understanding of the motivations of technical audiences

· Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.

· Strong ability in analyzing data to derive insights and make decisions

· A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines

· Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.

· Excellent cross-functional collaboration, stakeholder management, and project management skills

· Experience crafting compelling positioning, messaging and thought leadership content

· Ability to effectively influence both internal and external stakeholders across all levels of the organization

· Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills

· Willing to travel across the Asia Pacific region

Responsibilities:

• Manage full spectrum of HR functions
• Able to manage orientation and company events
• Identify and develop talents through the talent acquisition process
• Develop programs, policies and procedures to ensure existing HR practices are in compliance with the Employment legistration
• Provide innovation, practical and strategic human resources solutions that support the overall mission and core values of the company
• Involve in HR administration, salary and benefit programs, communications program and employee relations activities
• Key liaison with union, managing union
• Maintain a cordial employee relations climate by counselling employees, development and administrating various employee relations activities and promoting communications between employees and management
• Build strong pipelines of contacts and talent communities
• Strong vendor-management experience
• Oversee the manpower requisition and deployment for service partners and contract partners
• Administering Group insurance plans
• In-charge of work passes processes for foreign employees

Requirements:

• IHRP-certified
• Outgoing personality with experience in handling company events and orientation
• Degree in Business specializing in Human Resource Management or equivalent
• At least 4 years of experience in full spectrum of HR
• Industrial relations experience will be an added advantage
• Possesses hands-on experience in full spectrum of HR
• Demonstrates up-to date knowledge of good HR practices and capabilities to plan and attract the right talents to the company

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Role and Responsibilities

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

The Employee, being appointed as Operations Executive, is responsible for the following duties:

a. General Supervisory Duties

- Overall-in-charge for the management of security services provided at a fixed number of deployment sites

- Reports to Chief Operations Officer

- Reports on all security officers deployed at managed sites

- Audit and ensure the quality of services provided at managed sites

- Manages Operations Team

b. Site Management

- Conduct security and risk assessments of managed sites

- Plan, implement, and improve security procedures and processes at managed sites

- Conduct daily inspections of managed sites

- Respond to incidents that are escalated from officers deployed to managed sites

- Liaise with estate managers at managed sites on behalf of the Company

- Plan and implement SOPs for contingencies at managed sites

c. Deployment Management

- Plan for the deployment of manpower at managed sites at least one week in advance

- Cover the duties of officers in the event of shortfall, or provide for the covering of duties in shortfall instances

d. Technologies Management

- Audit and ensure the readiness of security technologies deployed at managed sites

- Troubleshoot and resolve technical issues that may arise at managed sites

e. Personnel Management

- Ensure the discipline and professionalism of officers at managed sites

- Enforce and police compliance at managed sites to client and Company policies

- Respond to grievances aired by officers at managed sites and resolve them as needed

- Plan and schedule for the training of officers at managed sites as necessary

- Conduct OJT for freshly onboarded officers at managed sites as necessary

- Assist the COO with the recruitment and onboarding of new officers

- Conduct regular appraisal and performance reviews of managed officers

Basic + Commission + VB

Job Description:

• Maintain relationships with existing clients
• Plan and propose promotions/marketing strategies
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls
• Meeting planned sales goals
• Lead both admin and van sales team

Job Requirements

• Minimum of Diploma in any field
• With minimum of 3 years of Sales experience from Retail/ Supermarket such as NTUC, DFI, and e-Commerce
• Positive working attitude
• Strong customer service skills
• Able to work independently

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams