Job Description

• Coordinate and monitor service arrangement. (Such as, Travel plans, accommodation, and VISA application etc)
• Handle administration and paperwork.
• Ensure efficient in assisting our clients with any requirements, handling feedback, provide direction and give suggestions.
• Prepare for consultation and recommendation report when required
• Handle clients’ mails, messages, and answering phone calls
• Supervise and ensure the smooth and efficient ongoing project
• Supervise on project budget, schedule, quality.
• Ensure clients receive an optimum level of service and care at all times
• Ensure vigilance of any service discrepancies
• Perform any other reasonable duties and responsibilities as requested by superior or management.

Requirements:

• Degree in Business Management/Project Management/Tourism/Hospitality.
• Min 5 years of relevant experience, preferably in field of hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Familiar with working regulations and environment in Singapore and Asia Pacific.
• Self-motivated and open-minded with ample cultural awareness and eager to work in a multi-cultural environment.
• Proficient in Microsoft office and Project Management
• Good attitude, strong communication, interpersonal and customer service skills.
• Excellent judgment, attention to detail and ability to handle confidential information.
• Proficiency in Word, Excel, PDF,PPT and other Window Office programs
• Proven experience as concierge, customer service or from hospitality related industries would have advantage for this role.
• Having Experience service VVIP or VIP

Student Hostel Customer Service

Location : Telok Blangah

Working Hour : 5.5 days, 1pm - 10pm from Monday to Friday, 1pm - 5pm on Saturday , Sunday OFF

Salary : $2200-$2500

Key Responsibilities

· Welcome new hostelites including arranging airport pickup, check-in and orientation

· Assist to manage disciplinary problems and provide counselling to ensure all hostel regulations are followed

· Assist to update hostel data including payment records

· Provide assistance to hostel students when needed

· Perform housekeeping tasks before new check-in, including removing and putting on bed linens, mattress protectors, blankets and curtains for washing.

· Report maintenance deficiencies and work with the operations team to ensure optimum services are provided to the students

· Perform any other ad-hoc duties assigned by Manager/Supervisor

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

US
MADLY is Singapore’s No.1 bespoke Jeweller, already with the strongest online presence of any jeweller in Singapore. We are growing FAST, both in Singapore and we are opening new stores overseas.
We are passionate about what we do and our team are the best in the business. We’re possibly the most awarded jeweller in Singapore over the last few years too. Check us out online; we set the bar HIGH!

Madly is not your average workplace.
We work with only the best gemstones and craftsmen in the world, meaning that we are very serious about what we do, but we don’t take ourselves too seriously! We know that you gotta have fun at work and we value this equally.

YOU
You like to show off your fun, vibrant and outgoing personality. Ideally you come from our target market so as to be able to relate to our customer base and understand our business even better.
As an Operations Executive at MADLY, you will work with the Operations Manager in the support of the Marketing, Sales and Design teams of Madly Singapore and be one of the keys to the success of those teams and the business.
You will get to showcase your amazing talent and will enjoy the recognition that comes from working at the very highest level! MADLY is a place for your career to grow!

Your responsibilities will include:

• Dealing with stock management, movement and control
• Organisation of international freight and shipping
• Preparation of relevent insurance
• Document management, control and filing
• Liaising with suppliers and designers in a supporting project management role
• Maintain effective working relationships between different teams, team members and management.
• More fun stuff! We like to get our team members to work to their strengths... So we try ask you to do what you are good at/enjoy!

Requirements

• Outgoing personality with EXCELLENT communication and interpersonal skills.
• Native level command of the English language (written and spoken) along with conversational Mandarin being a bonus
• Knowledge of supporting computer softwares especially Excel, CRM, MS Office
• Great time management
• Attention to detail is SUPER important.
• New graduates are encouraged to apply!

Your benefits

• The best place to work in Singapore, bar none! We even give you a day off on your birthday!
• 1 additional annual leave being awarded for each year of service (subsequent to completion of the second year), up to a maximum of 20 days annual leave.
• A fun, vibrant environment working with professionals who are among the most recognized in their respective fields.
• Competitive salary package.
• Annual bonus equivalent to 3 months salary is available, based upon a matrix calculation. Targets are set based on already achieved results, not ‘pie in the sky’ numbers.
• Excellent health insurance benefits.
• Working hours of 10am to 7pm. On 2 days of the week you get to leave at 6pm to pursue outside interests (like going to the gym!). Some weekend work is required.
• Top notch growth opportunities and career development prospects. We actively encourage you to take professional development courses and currently have staff attaining professional qualifications from organizations such as GIA and SMU.

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Air Freight Operation Assistant Manager

$4000-$4500

Alps Ave Singapore (Changi)

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Position title: Business Development/Marketing Manager

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9am to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Administrative & Operations Assistant

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Responsibilities:

• Provide day to day support, including analyzing and monitoring the performance of the investment of multi-asset portfolio.
• Daily cash and trades reconciliation.
• To assist in the due diligence of investment opportunities, including writing investment memo and decks.
• To assist in writing periodic report and update on portfolio performance.
• To assist in fund accounting and administrative matters including compliance and tax reporting requirements for the investment portfolio.
• To coordinate with external providers including funds, fund admin, private bankers, tax advisors, lawyers etc.
• To assist in the analysis of Group’s operating businesses.
• To write meeting notes after participating in high level meetings together with directors and senior management.
• Assist in ad-hoc projects/assignments as required.

Job Requirements:

• Diploma Holder and above
• 1-2 years relevant experience is preferred.
• Candidates with any middle office / trade floor support experience will be preferred.
• Responsible, meticulous, self-motivated, fast learner, positive attitude
• Good numerical competency

At Meta, we’re shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary design teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies — Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more — to serve billions of people around the globe.

Meta is looking for a Product Design Manager with exceptional design, communication and people management skills. As a Product Design Manager, you will lead and manage teams to ensure our products and features are valuable for people, easy to use, and of the highest level of craft and execution. In this role, you'll be a foundational member on the leadership team, working together with your counterparts in engineering, data science, UX research, content design, and other disciplines to define the strategy, operations and communications that guide the team to build great products addressing real user needs. You’ll be expected to utilize your full range of people management skills, product strategy, product design, interaction design and visual design skills. This posting represents different full-time roles across the Meta company.

RESPONSIBILITIES

• Build and manage a talented, diverse, inclusive team of product designers and leaders that consistently delivers on projects and is well-balanced across a range of design skill sets.
• Responsible for overall team performance and health, resource allocation, project prioritization, and building a culture of design excellence.
• Lead and oversee the user experience of a product from conception to launch in partnership with product managers, engineers, UX researchers and content designers.
• Take broad, conceptual ideas and turn them into useful and valuable products for our billions of users.
• Contribute to strategic decisions around the future direction of Meta’s products.
• Design end-to-end flows and experiences that are simple and elegant for our supported platforms.
• Define, craft and evolve designs within visual systems and/or standard.
• Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship.
• Cultivate a healthy design process for the team, and be a key contributor to your organization's product strategy.
• Effectively communicate your team's product goals (both within the team and outside the team), and connect related projects across the company so that problems or joint decisions can be resolved quickly

MINIMUM QUALIFICATIONS

• 6+ years of experience in Product Design.
• 3+ years of design leadership experience with direct reports under your guidance and leadership.
• 6+ years of experience working collaboratively with product, engineering, design, content and user research teams.
• Experience building and shipping applications or software across a variety of platforms.
• Experience leading product direction and strategic thinking with the experience developing product goals, identify opportunities, and make decisions based on the impact to people and the company.
• Experience representing work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts.

PREFERRED QUALIFICATIONS

• Experience with delivering 0-1 products from concept stages to launch.
• Experience working on large scale, complex, ambiguous projects across multiple teams.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Do you thrive on building deep relationships and uncovering strategic opportunities to drive growth? Are you enthusiastic about the IT industry and its transformative power? If so, then we want YOU as our Strategic IT Account Manager!

About the Role:

In this pivotal role, you will be responsible for managing and expanding relationships with our key IT accounts. You will function as a trusted advisor, proactively identifying their needs and tailoring solutions that align with their long-term goals. By leveraging your deep understanding of the IT landscape and your exceptional relationship-building skills, you will play a key role in exceeding revenue targets, fostering client loyalty, and propelling our company's success.

Responsibilities:

• Manage a portfolio of assigned high-value IT accounts, driving revenue growth and exceeding targets.
• Develop and implement strategic account plans, aligned with client objectives and market trends.
• Cultivate strong, trust-based relationships with key decision-makers across client organizations.
• Proactively identify new business opportunities and present impactful solutions that address client challenges.
• Collaborate with internal teams (sales, marketing, engineering) to ensure seamless delivery and client satisfaction.
• Conduct thorough competitor analysis and stay updated on the latest IT trends and technologies.
• Negotiate contracts and pricing agreements that are mutually beneficial.
• Monitor and analyze key performance metrics, providing data-driven insights to optimize client relationships.
• Prepare presentations, reports, and forecasts to communicate effectively with both internal and external stakeholders.

Qualifications:

• 5-7 years of proven experience in IT account management, preferably within the IT Consulting/Solutioning industry.
• A strong track-record of exceeding sales targets and building successful client relationships.
• Deep understanding of the IT landscape, emerging technologies, and their business implications.
• Excellent communication, presentation, and negotiation skills, with the ability to influence at all levels.
• Proven ability to manage multiple priorities, deadlines, and complex projects effectively.
• Strong analytical and critical thinking skills, with a data-driven approach to decision-making.
• Experience working cross-functionally with diverse teams to achieve common goals.
• Bachelor's degree in business, marketing, computer science, or a related field required.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with innovative technology and leading IT companies.
• Dynamic and collaborative work environment with a focus on professional growth.
• The chance to make a real impact on our company's success and build a rewarding career.

If you are a strategic-thinker, a relationship-builder, and an IT enthusiast who thrives in a demanding environment, we encourage you to apply! Please submit your resume and cover letter to [email protected]. We look forward to hearing from you!

Position: Assistant Manager, Collibra Data Governance
Employment Type: Permanent
Location: Central

This role demands a seasoned professional with a strong technical acumen, particularly in the realms of Collibra and Databricks, coupled with a proven history of successfully implementing large-scale data projects.

The ideal candidate should exhibit a comprehensive understanding of data governance processes and be adept at fostering collaboration across teams to enforce rigorous data quality standards. Exposure to Asset Management operations is considered advantageous, providing a more comprehensive perspective on data governance within the financial sector.

Responsibilities:

• Play a pivotal role within the Data & AI team, fostering the integration of Collibra across our client's diverse Local Business Units (LBU).
• Establish and rigorously enforce data quality standards to guarantee unwavering consistency and precision, working collaboratively with cross-functional teams.
• Act as a distinguished Collibra Subject Matter Expert (SME), addressing intricate data quality issues and actively contributing to continual enhancements.
• Craft and maintain meticulous documentation on data quality policies, procedures, and optimal practices within the Collibra framework.
• Conduct training sessions for users on Collibra tools, cultivating a culture of awareness and adherence to well-defined data quality standards.
• Contribute significantly to the overarching data governance framework, ensuring steadfast compliance with rigorous data quality standards.
• Collaborate seamlessly with data stewards, instilling a sense of data ownership in quality-related matters and ensuring the meticulous execution of data quality policies.
• Maintain a close working relationship with Collibra as a vendor, adeptly resolving technical platform issues through coordination and solution-oriented approaches.

Job Requirements:

• Possess a minimum of 4 years of hands-on experience with the Collibra Data Quality tool and Databricks.
• Showcase robust technical prowess in data, underscored by a track record of successfully implementing large-scale projects.
• Prior experience in developing data governance processes is considered a notable advantage.
• Demonstrate a profound understanding of integration mechanisms between applications, particularly concerning lineage and metadata harvesting.
• Prior exposure to Asset Management operations is a valuable asset.
• Essential experience in Data Governance processes to ensure Collibra seamlessly aligns with defined process requirements.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

As a Business Insights & Strategy Manager, you will take a leading role in generating business insights to drive tangible business impact. You will collaborate with functional domain experts across markets and contribute to the development of business strategies. This is a highly visible role offering the opportunity to participate in cross-functional projects and gain meaningful exposure to senior management.

Your impact

● Work closely with different business units to understand their goals and translate unstructured business questions into quantitative problems.

● Analyze user behavioral data to identify patterns, uncover opportunities, and facilitate the formulation of business plans.

● Design and build reports and visualizations on business performance.

● Design A/B tests and propose actionable recommendations.

● Collaborate with Marketing, Product, Content, and Engineering teams to optimize operations

Requirements

● Degree in Engineering, Business, Statistics, Computer Science, Data Science, or any related analytical field.

● 5 – 8 years of work experience in prescriptive analytics and implementing statistical models.

● 3+ years of work experience using SQL.

● Proficiency in Python/R or other statistical programming languages.

● Familiarity with data exploration and data visualization tools like Tableau.

● Excellent communication skills, able to coordinate with stakeholders across markets

● Self-starter who can manage multiple projects simultaneously and work under pressure

● Experience with OTT, tech, and/or high growth businesses a plus.

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working Location: Bedok
Salary Range: $4000 + Allowance: Transport: $500 / Handphone: $75 (upon confirmation) + Comm

Job Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue.
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal.
• Identify potential customers to implement Go-To-Market strategies.
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing.
• Actively develop sales pipelines to meet the corporate sales target.
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling.

Job Requirement:

• At least Diploma in any field
• Relevant Experience in IT Sales & Government Tenders

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Company Description

We are currently seeking a dedicated and experienced Manager to join our dynamic team at Shenton Credit, a leading moneylender business. The successful candidate will play a crucial role in upholding our professional image, ensuring exemplary customer service, and contributing to the overall success of the organization.

Role Description

This is a full-time on-site role for an Operations Manager at Shenton Credit located in Singapore. The Operations Manager will be responsible for managing daily operations, developing and implementing business strategies, ensuring smooth and efficient operations, monitoring financial performance, and leading and managing a team of professionals.

1.Exemplary Customer Service:

Provide outstanding customer service to clients, maintaining the professional image of the company.

Stay engaged with customers to ensure a positive experience during scheduled appointments.

2.Product Advisory and Enquiries:

Offer product advisory to customers, addressing inquiries, and explaining procedures over the phone.

Assist clients with account management, ensuring accuracy and completeness.

3.Loan and Credit Management:

Provide a clear explanation of the various loan and credit options alongside contractual terms to clients.

Select and recommend the best loan package for the client based on their financial needs.

Compute payment details for clients, ensuring transparency and clarity.

4.Documentation and Compliance:

Review loan agreements to ensure completeness and accuracy, in accordance with company policy.

Maintain adherence to legal and regulatory requirements in all loan and credit transactions.

5.Record Keeping:

Maintain and update customer records on a timely basis, ensuring accuracy and compliance with data protection regulations.

6.Follow-up and Repayment Management:

Tactfully and professionally follow up with customers to elicit timely repayments.

Contact customers tactfully to negotiate reloan plans, ensuring adherence to company policies.

7.Ad-Hoc Duties:

Undertake any other ad-hoc duties as required to support the efficient operation of the business.

Qualifications

Minimum Diploma or equivalent qualifications.

Proven experience in a customer service role, preferably in the financial or moneylending sector.

Leadership and managerial skills

Strong communication skills with the ability to explain complex procedures in a clear and concise manner.

Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers).

Proficiency in dialect (E.g., Cantonese or Hokkien will be an added advantage).

Our client, a well-known company is looking for candidates for the position of Assistant Program Manager.

OVERVIEW
The position will be part of the Program Management team to help drive growth in market shares of the freight, logistics and transportation businesses within the organization.
This position must be familiar with the freight and contract logistics business and be able to meet customer’s operations and reporting requirements in the region and work closely with the Company Global Network to provide the best-in-class support to the customers.

JOB PURPOSE

• ​​​​​​​​​​​​Acts as the primary contact for multi-Geo and/or multi-product customers.
• Maintain day-to-day interaction with customers to ensure operational execution of customer requirements to resolve customer issues, identify ways to improve service and add value to the relationship.
• Carry out successful basic customer onboarding and implement the engagement processes with respective stakeholders.
• Champion and represent the customer’s business requirements in the organization.
• Improve the service to the customer and profitability to the organization.
• Ensure that Company’ performance to the customer is within agreed performance and costs levels.
• Act as liaison between the customer and the various Regional Group divisions.

Job Scope:

• Serve the customer through issue resolution, process improvement, resolution of process and service failures, rectification of invoicing accuracies, improving reporting accuracy, and improve overall client responsiveness.
• Develop and maintain an internal and global contact list and escalation tree for each customer.
• Maintain SLA compliance and carry out timely KPI metrics reporting.
• Work closely with the Company HQ and Global Network offices to carry out seamless onboarding of the customer.
• Kick off new customer implementation with respective stakeholders.
• Monitor all agreed KPIs associated with Company’s commitment to the customer for transportation, freight and hub-related services.
• Handle customer issues that go beyond day-to-day operations or those that are escalated for resolution.
• Understand customer’s business and the environment that they operate in, to be able to resolve the customer’s business and operation issues.
• Develop and maintain WI, SOP or reporting deck for the customer.
• Assume responsibility in conjunction with respective project analysts, for successful implementation of projects.
• Actively identify, measure and improve performance levels for the customer.
• Participate and validate contract rates with respective KAMs and pricing teams.
• Drive automation for reporting requirements.
• Carry out other tasks and assignments given by the Management.

Requirement:

• Bachelor’s Degree or Diploma.
• Minimum 3 years experience in logistics or supply chain management, equipped with ocean and airfreight knowledge.
• Experience with supplier management, program / key account management will be an added value.
• Proven hands-on experience in cross-functional involvement, working with sales, solutions, industrial engineering or customer support teams.

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Description

1. Research and Reporting responsibilites:

To be responsible for the department’s business data processing and analysis under supervision from senior product manager, and assist in other reporting works.

2. Business support responsibilities :

To support front office within the department e.g. providing the commodity market information, montioring the dealine of annual review, grading and rating of customers, as well as undertaking some admin work in the department.

3. Product Management Support Responsibilities:

To assist senior product manager to review product management policies and buinsess procedures.

4. Other jobs assigned by line manager.

Job Requirements

1. Sound MS office software skills (e.g. Excel, Word and Powerpoint), communication and cooperation skills.

2. Fluent in both Chinese mandarin and English (both verbal and written) so as to communicate with our HQ and Chinese-speaking customers.

Claim Specialist and Assistant Operations Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement Cap at $100

Requirements:

• Diploma or equivalent qualification
• Minimum 2 years experience in handling ISO Tanks/Flexi Tank import/ export & claim processing

Jobs Scope:

• Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide in claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
• Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Tanjong Pagar

Working Days: 5 days, Monday-Friday

Working hours : 9 to 6 p.m

Salary : $4,000-$5,000

Responsibilities

• Managing both our existing clients and developing new business opportunities
• Take a lead role in the development of proposals and presentations for new business materials to create and nurture business opportunities and partnerships
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with the requirements
• Responsible for price quotations submission and negotiation with the client
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• Maintain existing business and strong customer relationship
• Think critically when planning to assure project success

Skills & Requirements

• Minimum 3 years of working experience preferably sales technique in a commercial office interior design firm, or equivalent
• Experience in managing complex sales cycles with B2B selling processes to multinational companies in Singapore

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description & Requirements

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Responsibilities

Major Responsibilities:

 Managing Head office and local projects related to Singapore branch’s private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control.

 Coordinating among the Bank and vendor to maintain stable system operation.

 Review document / deliverables submit from vendors.

 Propose enhancement projects and new product for the Bank to improve the Bank’s infrastructure’s stability and efficiency.

 Strictly Comply with policy and procedures including Head Office System Development Rules.

 May require managing projects related to application software.

Skills/Requirement

Requirements:

 Years of Experience

At least 3-year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.

 Other requirements/ skills:

• Knowledge and experience in virtualization software such as VMWare is must Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.

• Knowledge and experience in network administration.