Contract Period:

• From 1 Jan 2025 to 31 Dec 2025.

Deployment:

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

• To provide support in general upkeep of equipment and workplace;
• To provide logistical support for school events and functions including arranging of furniture and equipment;
• To perform gate duties and traffic control to ensure safety of students moving in and out of the school premises

Requirement:

• Completed primary school education and preferably have some experience in general upkeeping of equipment/workplace, logistic or general operations support;
• Preferably be able to converse in English or Mandarin;
• Able to provide logistical support including arranging of furniture and equipment;
• Able to take instructions and duties assign by supervisor.

Benefits

1. Attractive Salary Package: Basic salary up to $3,500 with a variable bonus.
2. Work-Life : 5-day work week with structured working hours (Monday to Thursday: 9am - 7pm, Friday: 9am - 6pm).
3. Location: Office based at 1 Sims Lane, Singapore 387355
4. Professional Growth: Gain exposure to operations management, client relationship building, and service improvement strategies.
5. Supportive Environment: Work in a dynamic and collaborative team setting that values efficiency and service excellence.

Job Description

We are seeking a proactive and detail-oriented Operations Executive to manage collections, operations, and service strategies. This role involves ensuring seamless operations, team management, and maintaining strong client relationships.

If you have prior experience in an operations or call center environment and a passion for delivering excellent service, we’d love to have you onboard.

Roles & Responsibilities

• Manage collections, oversee operations, and execute project management tasks.
• Develop and implement service strategies for continuous improvement.
• Conduct performance reviews to ensure adherence to Service Level Agreements (SLAs).
• Build and manage a strong and effective operations team.
• Maintain excellent relationships with clients, fostering trust and satisfaction.
• Act as a customer advocate, championing sales and service excellence.
• Ensure compliance with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and management.
• Handle additional ad hoc duties or projects assigned by management.

Requirements

• Diploma/Degree in any discipline or relevant experience.
• Strong verbal and written communication skills.
• Effective presentation abilities.
• Highly meticulous with excellent interpersonal skills.
• Capable of performing under pressure and meeting tight deadlines with minimal supervision.
• At least 3-4 years of relevant operations experience.
• Experience in a call center environment.
• Experience & Knowledge of AR/AP processes.

Additional Information

• Salary: Up to $3,500 basic + variable bonus.
• Working Hours: Monday to Thursday: 9am - 7pm.
  Friday: 9am - 6pm.
  
• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Open to all genders, with preference for candidates with call center operations experience.

Who are we?

Jarrons & Co is a rapidly growing distribution solutions provider for all babies & kids products.

What are we looking for?

We are looking for an Operations Executive (Orders Fulfillment) who possesses good attitude and can handle and respond promptly to customers’ enquiries. He or she must be able to listen actively and display empathy when corresponding over the phone or through chats, and to oversee and manage daily fulfillment operations in our company, making sure that everything is running smoothly and according to schedule.

He/She should be a detail-orientated and organized representative who is able to work independently and as well as in a team structure. The candidate must responsible, self-motivated and comfortable with multi-tasking in a fast-paced environment. An easy going nature and possess good work attitude to best serve the interests of the

organization.

1. Roles & Responsibilities

For B2B Corporate Business:

• To support the sales managers on handling administrative duties and processing orders and stock transfers requests.
• Serve and engage customers' phone enquiries with good attitude
• Attend to and resolve all customers’ feedback and enquiries promptly
• Report difficult cases to management
• Participate in planning and coordinating daily in-house delivery schedule for orders across all platforms
• Creating document for in-house deliveries
• Prepare supporting documents to account for goods returned
• Keep record of all relevant information obtained to handle enquiries and complaints, filing of signed DO and other important documents

2. For Ecommerce Platforms and Marketplaces:

• 1 – 2 years of experience in Sales Operations role or studied in a related field (Business etc.)·
• Processing and scheduling Ecomm orders using 3PL and inhouse deliveries.
• · Attend and resolve customers’ complaints via online platform chat/emails/calls to ensure customer satisfaction.
• Work with warehouse operations to ensure smooth fulfilment process
• Provide sales support to the sales team for creation of sales orders, delivery orders and update the stocks levels that require attention.
• Assist in stock replenishment or stock transfer requests with proper transfer procedures.
• Keep records of customers’ interactions, filing of DO and other important clients’ documents.
• Performs any ad-hoc tasks assigned from time to time.
• 1 – 2 years of experience in Sales Operations role or studied in a related field (Business etc.)·
• At least 1 year of working experience in the related field is required for this position.

3. Education & Skills Requirements:

• Diploma holder or Degree with customer service working experience
• Should be passionate about Customer Experience and Fulfillment
• Keen learning positive attitude
• Proficient in basic PC Skills
• Prior experience in coordinating delivery schedule will be an advantage.
• Good analytical skills
• A good team player who is able to communicate and collaborate effectively across the team and organization, as well with external parties
• Good knowledge with Microsoft Office & Google Sheets
• Ability to work in a fast-paced, start-up environment
• Possess good planning and organizing skills
• Prior knowledge on Shopify and Marketplaces would be an advantage.

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Tender Engineer (Power System) to make an impact!

This position is accountable for preparing a response to the Request for proposal/Quotation on moderate size and complex Customer’s opportunity, from start to finish, so that the response offered the best Value Proposition. This includes reviewing the RFP/RFQ, determining the scope of works and tasks, determine the best product/equipment/software/services offers, liaising with factories and vendors, challenging the factories and vendors’ offer, costing and determining the market price level, working with various internal stakeholders, i.e. opportunity leader, business leader, project management, engineering, solution purchaser, legal, contract management, solution risk management, analyze risk and opportunities etc. To prepare/revise the offer till the closure of the opportunity, attend and support bid clarification with the opportunity leader, organized Contract Review as well as hand-over package to the project management team. This position is expected to be self-driven, taking ownership and initiative to complete the require task within the timeframe agreed with the Opportunity Leader.

What you will do:

• Take ownership of the tender process and drive the submission of the Offer
• Analyze request for proposals (RFP)/ request for quotation (RFQ) from Customer and determining the scope of works and tasks
• Liaise with factory personnel in preparing proposal packages and advising on technical matters to prospective clients / consultants
• Ensure and comply to company tendering process
• Build techno-commercial proposals by using standard tools and processes and integrating validated data provided by technical and commercial support functions.
• Prepare costing as per requirements and complete submission of Offer within deadline.
• Understand risk analysis and apply into the offer.
• Ensure compliance of Solution Risk Policy and coordinate for approval
• Conduct contract review with the required stakeholders to ensure contract alignment.
• Prepare and handover of opportunity to Execution & Project Team

What qualifications will make you successful for this role?

• Degree/Diploma in Electrical/Power Engineering
• At least 2 years of relevant experience in Tendering process and good experience and strong knowledge in Electrical Distribution equipment, systems and solutions especially Medium Voltage Switchgear
• Knowledge of Electrical industry, EPC and customers’ base in various segments such as Oil & Gas, Utilities, Commercial Buildings and other segments
• Adaptability and Teamwork oriented mindset
• Customer focused mindset and fluent in English language.
• Good communication skills and previous Commercial or Project Management experience would be an advantage.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

✓ Location: Defu Lane (Hougang)

✓ Working Hours: Monday to Friday, 9.00am to 6.00pm, Saturday, 9.00am to 1.00pm

✓ AWS

✓ Medical Benefits

Job Scope:

• Attend to customers' requests Service / Repair / Maintenance enquiries
• Quotation
• Build sustainable relationships and trust with the customers and committed to increasing customers' engagement level
• Evaluating and improving the current practices and processes as part of workshop operation
• Ad-hoc duties

Requirements

• At least 1 year related experience in workshop operation

EA Personnel Name: Nicholas Poh

EA Personnel No: R24123432

EA License No: 16C8443

The Position

This position is responsible for overseeing the daily operations of the customer service team, ensuring exceptional service delivery, and fostering a positive team environment. Supporting Eye care Practitioner (ECP) by addressing any concerns and feedback may have with empathy and professionalism.

Major Responsibilities

Supervisory

• Oversee and supervise a team of assigned customer service officers and ensures comply with company guidelines particularly related to quality of service.
• Improve Customer Service Officers communication skills by conducting training on Hoya’s ophthalmic lenses and optics related topics.
• Proficiency with all the in-house systems and tools, provide training and coaching to Customer Service Officers.
• A point of contact for demanding customer inquiries or complaints that require escalation beyond the Customer Service Officers.
• Coordinate daily workload with customer service team according to operation plan.
• Continuously review standard operating processes and workflows to identify ways to improve and increase customer satisfaction.

Customer Service

• Manage incoming phone calls, identify, and assess customer’s needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Resolve product or service problems by clarifying customer’s complaint, determining the cause of problem, and explaining the best solution to solve the problem, expediting correction or adjustment, and follow up to ensure resolution.
• Handling reports related to complaints, feedback and product issues from internal and external.
• Ensure all orders are entered in a timely, efficient, and accurate manner.

Back-end Processing

• Receive and process incoming orders through phone calls, emails, fax, and online ordering system. And ensure that customer orders are processed in an efficient, accurate and timely manner.
• Ensure proper tracking on all the orders, liaise with factory, and updates customer on the estimated delivery timing.
• Coordinate & liaise closely with various internal departments & external parties to ensure timely service delivery for customers

Others

• Other duties may be assigned as business needs arise.

Qualifications

Education:

• Diploma in Optometry or equivalent

Experience:

• Preferred 2 years of relevant working experience in optical retails
• Familiar with the use of Microsoft Office products (e.g.: Word, Excel & PowerPoint)
• Customer service experience is an advantage
• Supervising experience is an advantage

Behavioral attributes:

• Strong phone contact handling skills and active listening.
• Strong problem-solving ability
• Ability to work in a fast-paced environment.
• A team player with great interpersonal skills.
• Positive attitude.

Others:

• Able to work overtime (as needed based on business requirements)
• 5.5 days’ work week (alternate Saturday):
• Mon, 9.00am – 7.00pm
• Tues – Fri, 9.00am – 5.30pm
• Sat, 9.00am – 1pm

The Account Director serves as the primary liaison with senior clients and will manage a team of Account Managers and Account Executives.

Required Skills & Preferred Qualifications:

• Possess minimum 5 years’ experience in advertising and/or marketing communications
• Must have integrated communications experience across TV, print, radio to digital, mobile and social media
• Lead development of strategic execution plans and proposals for IMC’s
• Ability to work collaboratively with internal planning, creative and project management teams to deliver solid work
• Proactively resolve the client’s problems and provide execution ideas
• Good finance controller in quotation and project cost control
• Basic understanding of research methodologies
• Proficient in written and spoken English
• Possess excellent presentation and selling skills

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

job Description & Requirements

Job Objectives/Job Summary:

As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer satisfaction.

Responsibilities/Duties:

· Prepare quotations and submit to customers

· Handling/processing of customer sales order

· Monitoring of delivery status

· Logistic arrangement/coordination for local and overseas shipment

· To support sales personnel in new project coordination

· Supporting sales team in processing documentation for sales

· Ensure customer satisfactory are met

· Coordinating with internal department on job orders and requirement

· Follow standard operating procedures

· Any other ad-hoc duties as assigned by HOD

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Responsibilities:

• Ensure the smooth running of the restaurant operations during your shift in the restaurants in line with the Company’s business objectives.
• Provide excellent customer service and ensure that customers enjoy their dining experience with us. This includes having excellent product knowledge that enables you to make wise suggestions to customers, whenever required. (Training provided)
• Work in a team with the back of house staff to attain high standards of product quality, service as well as health and safety.
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Preparation of beverage and serving.
• Preparation for closing/opening, clean up and rearrange/replenishing set up.
• Perform other related tasks as assigned by managers and supervisors.

Benefits

1. Attractive Incentives: High incentive benefits to reward your contributions.
2. Career Growth: Opportunities for professional development and career advancement.
3. Comprehensive Training: Structured training programs to equip you for success.
4. Health Benefits: Enjoy medical and dental coverage for your well-being.
5. Work Locations: Near MRT stations at locations such as Bedok Mall, Causeway Point, and more.

Job Description

As a Customer Service Officer, you’ll be the friendly face and voice of the company, ensuring every customer enjoys a seamless and satisfying experience.

Key Responsibilities:

• Attend to customer inquiries via calls or walk-ins with professionalism and warmth.
• Schedule, reschedule, and send reminders for customer appointments.
• Handle invoicing and cashiering duties, including payments and daily settlement tasks.
• Input data, generate reports, and consolidate information for submission.

Requirements

• Basic proficiency in Microsoft Excel.
• Strong interpersonal and communication skills.
• Customer service-oriented, with a team-player mindset and a positive attitude.
• Prior experience in customer service or an aesthetics-related field is preferred.

Additional Information

• Locations: Bedok Mall, Causeway Point, Century Square, Funan, JCube (Jurong East), Nex, Northway Point.
• Working Hours: Retail hours (shifts) with a 5-day work week.
• Demographics: Preferably with a background in aesthetics.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Benefits

1. Attractive Compensation: Enjoy a competitive salary with bonuses and additional perks.
2. Generous Leave Policy: Start with 14 days of annual leave, increasing yearly up to 18 days.
3. Comprehensive Healthcare: Medical, dental, and specialist benefits provided.
4. Convenient Location: Work in a centrally located office with easy access to public transport.
5. Professional Growth: Join a supportive team that values your contributions and fosters development.

Job Description

Are you detail-oriented, customer-focused, and thrive in a fast-paced environment? We’re looking for a Customer Service Assistant to join our dedicated Customer Relations Team. In this role, you will ensure seamless order processing, respond to customer inquiries with professionalism, and maintain high service standards. Join us and make a difference by providing exceptional service every day!

Roles & Responsibilities

• Process a high volume of quotations and sales orders accurately and promptly.
• Respond to customer inquiries via phone, email, and web chat in a courteous and professional manner.
• Manage claims related to shipment delays, defective items, and pricing errors.
• Collaborate with internal and external stakeholders to resolve order-related issues.
• Promote online ordering through our e-commerce platform.

Requirements

• Minimum GCE "O" Level qualification.
• At least 1 year of experience in order processing or customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent accuracy and multitasking abilities.
• Comfortable in a fast-paced, KPI-driven environment.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook).
• Immediate availability is an added advantage.

Additional Information

• Location: Central region, Singapore.
• Working Hours: Monday to Friday, 9:00am – 6:00pm; 1-2 Saturdays per month, 9:00am – 3:00pm (based on duty roster).
• Work Arrangement: 100% office-based, no hybrid option.
• Team Structure: Reporting to the Customer Service & POC Manager, part of a team of 6 CS members.
• Key Performance Indicators: Must meet time-sensitive KPIs (e.g., 15 minutes for order processing).
• OT: May occasionally require 1-2 hours of OT during peak periods.

Job Profile Summary

A Cloud Application Service Architect is a pre-sales persona working with clients in a value co-creation process and internal sales and delivery teams resulting in the design and demo Managed Services solutions across all technology domains. Key focus areas include Client Experience, Service Management, DevSecOps process/tools and secure data API integration and hybrid delivery modelling. Designs often involve consulting and customized multi-product/multi-vendor solution elements with hardware, software, and cloud services.
They are responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.

The Services Architect will apply both solution design and sales skills to engage and help close opportunities with decision-makers. They spend a substantial amount of time in front of clients supporting the other internal sales expert teams such as sales, partners and services delivery teams; the delivery teams that will manage the client’s solution, continuous improvement and deliverables. Building and developing excellent stakeholder relationships with this virtual team, fully understanding the client and the industry in which they operate will contribute to the success of this role.

As a Cloud Architect, you will have the opportunity to design solutions with some of the most innovative global organisations, technologies; accelerating the digital transformation business objectives and outcomes.
In some instances the Senior Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.

Knowledge, skills, and attributes:

• Display excellent client service orientation and strive for client satisfaction
• Broad understanding of technical applications, infrastructure, integration architectures, cloud architectures, data and security integration practices, and DevOps
• Ability to lead technical design workshops with the client and NTT stakeholders
• Ability to design, manage and close a technical proof of concept on a vendor product
• Working knowledge as an architect in technical architectures, platform, cloud architectures, integration practices, and DevOps (e.g., applications, data center, cloud, network,collaboration)
• Good understanding of project management processes and methodologies

Academic Qualifications and Certifications:

• Relevant qualification (Technical or Business)
• Certification and working knowledge of Cloud Architect Azure, AWS, CGP
• Certification and working knowledge inMicroservices (Principle, Patterns both greenfield & brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI),and Integration Patterns
• Certification and working knowledge with Cloud, Data Center, Applications platform integrations, RESTful APIs,including JSON, XML, and SOAP protocols
• Certification and working knowledge with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology

Experience required:

• Recognized track record in the area of business analysis and platform architecture
• Experience with Service/Application/Infrastructure and Cloud Architectures, Microservice (Principle, Patterns both greenfield & brownfield), Service Oriented Architecture (SOA), Enterprise Access Integration (EAI), and Integration Patterns
• Experience with Cloud, Data Center,Applications platform integrations, RESTful APIs, including JSON, XML, and SOAP protocols
• Experience with Software Development Lifecycle and tools, SAFe/Scrum/Agile methodology
• Expertise and sound knowledge on platform design best practices, including operation of platforms
• A background as a system administrator or developer would be advantageous
• Demonstrated experience in and with all operational aspects of a Services business, preferably with a Systems Integrator
• Understanding of project management principles
• Experience in the process of developing and implementing new services and systems
• Experience with SAFe/Scrum/Agilemethodology (scale agile framework enterprise)
• Deep technical background and In-depth knowledge and understanding of IT industry environment and business needs, combined with a strong understanding of the business process, applications, and infrastructure architecture

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation.
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts and public holidays when necessary.
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

Requirements:

• Minimum Diploma in Engineering or other related fields
• 2 years of experience in servicing electronic and mechanical equipment / machines.
• Experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

1. FOOD RUNNER

• Serve food and beverages to customers
• Accountable for the smooth running of designated area
• Ensure visual quality of all food and beverages items served is according to company’s standards
• Provide a courteous and professional service at all times
• Ensure that cleanliness and hygiene is followed throughout

2. DINING AREA

• Clearing of used soiled cutleries from diner’s table (cutlery collection)
• Arrange table settings of crockeries and cutleries according to company’s standards
• Cleaning duties at service area including:Cleaning of table, chairs sofa seats and baby chair

3. PRE-OPENING PREPARATION

• Perform a range of duties according to outlet’s specification, including:Wiping tables, setting up of tables and ensuring tables have the correct cutleries and table settings
  Preparing and topping up of condiments (e.g. ginger, vinegar, chili sauce)
  Topping up of beverages and preparing tea
  Assist in stock ordering
  Preparing ingredients, check dessert quantity and expiration in the morning to report to supervisor

4. WASHING

• Tidy up workstations, wash tea and ice buckets, water kettle, utensils, etc
• To perform daily, weekly and monthly cleaning routine according to outlet’s specification

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field

Responsibilities:

· Pre and post technical support to customer on vision

· Provide technical support to customer

· Provide on-site service

· Evaluate and qualify knew products

Requirements:

· Degree or Diploma in Electrical / Optics Engineer

· 3 to 5 years of experience on machine vision application

· Good understanding on camera / lens / optical

Job Description:

• Welcome guests to the restaurant and coordinate the seating of guests
• Taking of orders, serving of food and beverages to the guest and clearing tables
• Crosscheck and ensure accuracy of food orders.
• Serving foods.
• Do routine cleaning and maintain cleanliness in restaurant
• Attend to customer needs and requests in a pleasant manner
• Ensure smooth operations to achieve a good customer dining experience
• Assisting on counting month-end inventory.
• Fulfill any other relevant job duties assigned by Manager on Duty

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

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Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.