The role will serve as the HR shared services Center for SEA (Singapore, Japan, South Korea, Australia, Malaysia and Taiwan) and will be accountable for the end-to-end HR service delivery. Reporting to regional HR manager APAC and collaborating closely with HR Business Partners, the role is expected to develop and implement strategic initiatives and process improvements to ensure consistency & compliance as well as HR operational capabilities are effectively leverage across the entities.

• Build and develop a strong HR Shared Services center that focuses on ensure achievement of key HR service delivery KPI, process conformance and process optimization.
• Provide guidance and support to the team in handling HR inquiries, including but not limited to employee onboarding, benefits administration, leave management, and HR policies and procedures.
• Stay updated on HR laws, regulations, and best practices to ensure compliance and provide accurate information to employees.
• Conduct regular training sessions for HR team members to enhance their knowledge and skills in HR operations.
• Recruitment coordination and posting
• Preparation of work passes and visa applications including renewals and cancellations.
• Induction and orientation planning
• Administer and check monthly payroll of the entities in a timely and accurate manner. Close liaison with HRBPs to ensure that changes in payroll are reflected.
• HRIS management including employee data, leave records and payroll records in the local HR systems and vendors. Responsible for making changes to Sucessfactor employee position and information updates, uploading of compensation portlet.
• Generate standardized letters in relation to employment, confirmation, merit increase, salary increment, promotion, acceptance of resignation.
• Ensure offboarding process is carried out in a compliant manner.
• Ensure data privacy and security in HR operations by maintaining confidentiality and adhering to data protection policies.

Minimum Requirements

• Bachelor's degree or above in HR management or a related field.
• Minimum 5 years of HR management experience, with at least 3 years in HR operations or within an SSC or multinational organization.
• In-depth knowledge of HR practices, employment laws, and regulations across the South-Eastern Asia region.
• Strong experience in managing HR processes, such as employee lifecycle management, payroll, benefits, and HRIS.
• Proven track record of managing a diverse team in a fast-paced, matrixed environment.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Demonstrated ability to drive process improvements and implement best practices for HR operations.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proficiency in HRIS and other HR-related software applications (Experienced in Timesoft and SAP Successfactor would be advantegous)
• Fluency in English is required, proficiency in other languages within the South-Eastern Asia region is a plus.

Additional Information

• We offer career opportunity and advancement within the organisation and exposure to regional entities
• We offer flexi-work and hybrid work arrangements
• We offer company transportation service to our employees for easability of commuting to work
• Remuneration will commensurate with relevant working experiences

The Nanyang Business School (NBS), Nanyang Technological University, Singapore invites applications for faculty positions in Operations Management at the Assistant/Associate/Full Professor levels.

About NTU:

A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London.

NTU is home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @NTU (ERI@N).

Ranked No. 12 in the most recent QS World University Rankings, NTU has also been named the world’s top young university for the past eight years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district.

Under the NTU Smart Campus vision, the University aims to harness the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.

For more information, visit www.ntu.edu.sg

About the School:

As a premier business school in a leading technological university, Nanyang Business School (NBS) strives for world-class innovation, research, and business education. Located in Singapore, the heart of East-West culture and business, NBS aims to develop leaders who can innovate for the future, transform organizations with cultural agility, and build sustainable enterprises in Asia and globally.

NBS is AACSB- and EQUIS-accredited and is currently ranked No. 39 in the 2022 Financial Times (FT) Global MBA ranking and No. 6 in Asia Pacific. We have been consistently ranked among the top 40 in the FT Global rankings.

About the Division:

The Operations Management (OM) Faculty at Nanyang Business School is a growing and close-knit group of faculty members with faculty members publishing in top journals such as Management Science, Operations Research, M&SOM, Journal of Operations Management, Production & Operations Management, among others.

See these sites for more information:

https://www.ntu.edu.sg/business/research/academic-divisions/itom

https://www.ntu.edu.sg/business/research/academic-divisions/itom/our-research

Requirements:

Applicants for the Assistant Professor position should have completed or be close to completing a PhD in Operations Management, Operations Research, Business Analytics, or a related field. Candidates for the Associate/Full Professor position are expected to have an established record of research excellence and academic leadership. The primary responsibility of the job holder is to conduct high-quality research and teach undergraduate and graduate-level courses in operations management and business analytics. While we welcome candidates from all areas of Operations Management, the preference is for candidates who use empirical research methodologies (broadly defined) to address the research questions. Candidates with an interdisciplinary research focus are especially encouraged to apply. Teaching experiences in business analytics, econometrics, and operations management will be considered a plus.

• Candidates for the Assistant Professor position should demonstrate strong publication potential in top-tier journals.
• Candidates for the Associate Professor position should have an established record of excellence in research and teaching.
• Candidates for the Full Professor position must demonstrate significant achievements in research and teaching and, in particular, the leadership impact of these scholastic achievements. They must have made substantial contributions to their profession and have international visibility.

Key Benefits:

NBS offers competitive salaries commensurate with the candidate’s qualifications and experience. A reduced teaching load will be provided to research-active faculty. Generous funding support for research and conference travel is also available. The University will also provide subsidized on-campus housing, whereby residents have easy access to modern sports, F&B, childcare, and healthcare facilities in a campus frequently listed among the Top 15 Most Beautiful in the World. Faculty members also enjoy a low-tax environment (tax rate for the first US$100,000 income averages about 10%).

Application:

Review of applications and shortlisting will start immediately until the position is filled. Applicants should submit their applications (a cover letter, detailed CV, research and teaching statements, and other supporting documents) through the NTU Workday career portal:

https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Main-Campus-Singapore/Assistant-Professor-Associate-Professor-Full-Professor---OM--Operations-management-_R00011253

Our faculty members will be present at the 2022 INFORMS Annual Meeting. Applicants who will attend the Meeting are encouraged to submit their applications no later than Oct. 1.

In addition to applying for this position, you may also be interested in our Nanyang Assistant Professorship application call at https://www.ntu.edu.sg/research/research-careers/nanyang-assistant-professorship-(nap)

For enquiries, please write to Professor Viswanathan ([email protected]).

Hiring Institution: NTU

Key Responsibilities:

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.

Requirements:

• Degree in Information Systems, Computer Science or equivalent
• More than 3 years of IT project management experience and at least 5 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Able to travel as and when required

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.

OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects, manage change communication, and develop and uphold and service excellence standards. The successful applicant will work with different stakeholders across the University in innovation-driven projects with a focus on service excellence.

Responsibilities

• Oversee service quality standard at Service Desks, main phone line and online Central Enquiry Management system.
• Manage the implementation of newly introduced library operations improvement initiatives at the seven libraries.
• Develop and execute change communication plans for new services.
• Manage the development of publicity materials and events to implement service excellence initiatives to stakeholders.
• Perform data analytics and provide reports on user feedback on the impact of services at the libraries and recommendations on enhancements for an improved user experience.
• Review and assess user feedback, identify areas of concern and track impact of service improvement initiatives.
• Manage and train a team of executive staff and student assistants on new processes for service excellence initiatives.

Requirements

• A recognized degree in any discipline.
• At least 3 years of experience in library related work.
• Experience in operations, customer service or communications role in academic libraries or large libraries.
• Experience in executing innovation-driven or process improvements projects.
• Experience in developing communication plans or stakeholder management in education industry.
• Service-oriented mindset with focus on customer service.
• Strong communication skills in customer interactions, presentation to stakeholders and training delivery.
• Organized and detail-oriented with ability to analyze processes and identify areas for improvements.
• Experience in Project Management experience will be an advantage.
• Able to work independently and collaboratively in a team.
• Able to adapt and thrive in rapidly changing, complex and ambiguous environments.

Interested applicants are invited to apply directly at our NTU Career Portal.

sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills

Roles & Responsibilities

· Overall In charge of the company diving operations.

· Liaise / co-ordinate with client representatives.

· Should be familiar with IMCA / OGP compliance audits and procedures.

· Brief all divers and supervisors on the operational & contingency plans and procedures to be followed at the diving site and ensure the diving operation is carried out in accordance with the diving project plan (DPP).

· Ensure proper documentation control – service reports, apply MPA Permits, and contractor permits.

· Maintain safety of dive team and ensure that the diving operation is carried out from dive site equipped to deal with emergencies as per Emergency response plan.

· Oversee diving operations to ensure that their execution complies with the legal requirements of OGP, SS511 & IMCA (International Marine Contractors Association) and diving systems management of the company and verify with Diving Manager.

· Ensure that the diving equipment is adequate and in good operating condition and liaise with workshop team.

· Ensure that relevant hazard identification and risk assessment has been carried out for the diving operation.

· Plan the mobilization of diving equipment & personnel by conferring with relevant parties.

· Analyze records & reports to validate their compliance with Company & IMCA/SS511 standards.

· Ensure all project documentation, dive records and associated documentation is completed accurately and submitted in a timely manner.

· Ensure that work carried out according to the schedule.

· Review training requirements for the diving team.

· Participate in company audits, both internal and external.

· Ensure all divers and supervisors are punctual at work.

· Monitoring of Overtime, allowances and claims by diving department.

· Compilation of freelance work schedule and liaising with accounts and HR on freelance payment schedule.

· Ensure day to day operations of the diving projects are covered by suitable diving team personnel and equipment on site.

· Fully understand and implement the procedures and working practices of Company as laid down in the company manuals and other documentation.

Qualifications

· Min. 5 years in the dive industry

· Singaporean/ Singapore PR is preferred

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage and review milestone deliverables from the Design Consultants to ensure the compliance and adherence to project schedule, scope and Design Brief, Stakeholders’ requirements and comments, statutory codes and regulations, and company guidelines.
• Obtain, review and consolidate Stakeholders’ feedbacks on stage deliverables, and relay such feedbacks as directives to Consultants.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Supervise the work of subordinate design and drafting staff to ensure project requirements are met.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Recognised Degree in Civil Engineering
• Minimum 15 years of engineering experience in the construction industry with 8 years of experience in the design of civil and structures of building related projects
• Experience in LTA and SMRT project will be advantage.
• Good interpersonal, communication, and organisational skills
• Resourceful, self-driven, proactive, and able to foster collaboration
• Able to work well independently and as a team

1) To control, manage & oversee all productions & inventories including factory operational safety, GMP & production quality control

2) To control & manage all production-related staff;

3) To control, manage & operate the boiler machines;

4) To help & assist your superiors at all time;

5) To perform other work related to our company business including overtime at all time;

6) To improve production efficiency;

7) To plan & prepare daily production shedule based on customer's order;

8) To monitor and control daily production lines;

9) Any ad hoc production related works;

10) Fast learner & ability to handle production staff;

11) Daily report to the Management

12) 6days work

Team Summary

The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This is an incredibly exciting opportunity to join our team as we expand to bring payment solutions and associated services to clients around the globe.  Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients and Governments.  We work closely with Financial Institutions, Issuers, Merchants, Fintech and other ecosystem players to deliver these services.  We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world.  Our focus within Business Solutions is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution.

What a Manager, Products and Solutions does at Visa:

Visa is looking for a talented individual that bring understanding of UI/UX design, Solution Architecture to capture the voice of the customer into the design and guide the development for new payment flows. You will have direct responsibility on Program Management for both Globally and Regionally built products and support the roll out of this from pilot to general availability.

As a natural collaborator, you will develop a network of key cross functional stakeholders across the region including various product teams, sales, client support and work directly with clients and implementation partners to expand the usage of Visa’s Commercial Capabilities. This includes and not limited to the following: assess customer business process needs and identify applicable functional capabilities required, helping them add various capabilities to achieve success with Market Teams in the region. You are meticulous with documentation and have a good understanding of Product Development Lifecycle and puts into practice best practices.

If you are excited by the opportunity to deploy innovative payment solutions, while working with a motivated team that deliver meaningful change over traditional payment practices, then we want you!

This role requires you to:

• Develop and maintain multiple program plans, schedules, and budgets to ensure timely delivery of program objectives independently.
• Lead cross-functional teams to deliver program objectives, including coordinating with internal and external stakeholders.
• Identify and manage program risks, issues, and dependencies, and develop mitigation plans as needed.
• Communicate program status, progress, and risks to stakeholders, including senior leadership.
• Drive continuous improvement of program management processes and practices.
• Develop and own product expertise over time to proactively advocate, as a subject matter expert to clients, partners and internal stakeholders which will require a deep understanding of product functionality, and roadmap, regulatory and compliance issues, and the technology and operational environment of target customers, including the major operational risk issues.

Why this is important to Visa

Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants.

Visa Commercial Solutions is a key business segment which has a strong growth potential. This business rests on growing the penetration in the business segment, drawing in potential clients into the network and helping issuers address critical market demands of payments across small, medium and large organizations. 

Innovative products are the engine to capture those growth potentials and their effective implementation & stable services are essential, which requires collaboration with direct clients, operation providers, business partners and teams across Visa Worldwide.

Visa Commercial Solutions is unbundling Visa’s commercial capabilities and giving fintech’s and Visa Clients open access to underlying payment capabilities. We believe this will lead to the creation of entirely new commerce experiences with Visa technology integrated to enable greater security, scale and convenience when it comes time to pay.

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop, manage and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces including our own (Axquisite), Shopee, Lazada, FairPrice Online, Qoo10, Amazon, GrabMart and others
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products and prices) are accurately displayed
• Research, analyse and present new and innovative ways to approach and execute social content
• Stay current with changes and advances in social media and advise on new channels and approaches to adopt
• Support in the creation of artwork and content (photos and videos) for our social channels
• SEO and SEM, research, analyse and present new and fresh ways to approach and execute social content
• Attend to customers' emails, enquires, messages on all social media platforms and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in a marketing position with a track record, preferably for digital/e-business brand
• Experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise on workflow, capacity and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office, web-based systems, and social media

Operations Executive - Changi - 5.5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

We are currently looking for an Assistant Manager, Financial Aid. The incumbent will assist the manager to plan, organize and manage the overall operation of financial aid including application, review, offer, data management and system enhancement.

We are looking for candidate who is highly passionate in helping our students with their financial aid matters. The incumbent will work with the team to provide high level of customer service to students and institutional partners and provides financial counselling/recommendation of appropriate financial aid schemes based on students’ needs.

Responsibilities:

• Supervises day-to-day activities related to Financial Aid including planning application, review and offer for the various financial schemes including but not limited to bursaries and loans.
• Operationalize changes in policies, procedures and systems including system enhancement, revision of SOP and training guide for staff required to capture the changes.
• Supervises, guides, and trains staff in the delivery of Financial Aid Services.
• Assists students and partnering stakeholders in complex interpretation and explanation of policies, procedures and regulations.
• Supervises communications with students, faculty, staff and partnering agencies, to include updates, announcements, enquiries and feedback.
• Meets with students (if required) to resolve issues related to financial schemes matters and work towards problem solving and customer satisfaction.
• Investigates and resolves student’s enquiries and complaints regarding the financial aid process
• Assists in the preparation of training/sharing material and coordination of campus financial aid related events including but not limited to donor bursary interview and open house.
• Supervises record keeping procedures and processes including but not limited the electronic storage system and archived documents as required by PDPA.
• Review processes and identify areas for automation and improvement.
• Assist manager in reporting and use of data for trending and analysis.
• Brief stakeholders on financial aid services.
• Performs other duties as assigned

Requirements:

• Degree or diploma in any discipline.
• Preferably with at least 2 years of supervisory experiences in administration, finance, financial aid/bursary handling and customer facing environment.
• A detailed understanding of financial aid, tuition grant and audit requirements are nice to have.
• Strong interpersonal skill with customer centric mindset.
• Good communication skill.
• Meticulous, with demonstrated organizational skills, including the ability to prioritize and co-ordinate work volume to meet deadlines.
• Strong team player.
• Proficient in Microsoft Office, especially Word and Excel.
• Ability to offer suggestions for improvement to the verification process and monitor system performance.
• Innovative mindset to create new and effective solutions
• Analytical and able to use data
• Accountable and proactive.

We regret that only shortlist candidates will be notified.

Recruitment Operations Executive - Pandan Loop - 5.5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790

• Manages and deploys Engineers / Technicians to ensure all Operational, Technical, Administrative compliance functions are being properly executed in accordance to best regulatory-based practices.
• Formulates strategies to ensure the Technical competitiveness of the organisation's products / services (Turbochargers) in the market
• Ensure service effectiveness & efficiency and appropriate controls are in place at all times
• Provide technical expertise in troubleshooting technical issues in products or equipment.
• Responsible for the identification and execution of process optimization
• Validate Technical Data prior to circulating findings and recommendations to clients.
• Conduct comprehensive analysis of turbocharger failure, identify and determine the root cause.
• Recommend / Liaise with Principals / Implement retrofitting turbochargers on internal combustion engines
• Analyze various retrofit options and their impact on engine performance and emission.
• Proficient in dynamic, thermal, and static balancing of rotors to meet Turbocharger Makers standards.
• Overseeing the Technical operations of group company remotely.
• Formalizing & implementing in house Training for commercial & Technical Teams

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

What you will do:

• Wealth Centre Manager is to serve with passion and confidence. Service styles are always proactive and genuine. The outcome is to create a deliberate and differentiated customer experience.
• Expected to be well groomed and project high level of professionalism in all customers’ interaction. The WCM is to provide consistent and positive customer experience to all customers, paying particular attention in Welcoming, leading to meeting spaces and ensuring customer is well hosted at the premise with welcome drink and snacks.
• Participate in districts’ engagement events or other customer events such as Investment Seminars.
• To upkeep and maintain the Wealth centre premise and support merchandising activities in accordance with prescribed standards as stated in a Checklist. To diligently perform the role of the “Floor Manager” ensuring day to day operations are running smoothly.
• As a service ambassador, required to constantly identify ways to improve customer service and strive to exceed the required service standards set for the wealth centre.
• The WCM is required to be familiar with AIA Altitude, the customer loyalty programme, and its privileges and offerings so that we can address to enquiries.
• Maintain and manage the premise booking system and work closely with financial consultants who has made an appointment, ensuring necessary supporting services are ready before client’s arrival.
• The WCM will be responsible in managing and updating the inventories used in the wealth centre as well as the budget for the Wealth Centre.
• Responsible in generating monthly reports to present stock take results, expense and feedback received from customers.
• Managing 3rd party vendors that will support in various day to day duties in the premise which includes housekeeping, catering and serving of welcome snack and drinks.

What you should have:

• Minimum 7 years of Customer Service experience.

• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background.

• Experience in managing High-Net-Worth Segment is an advantage.

• Ability to operate at a strategic level as well as being comfortable with tactical delivery.

• Excellent crisis management skills and presentation skills.

• Self-starter with sense of urgency, ability to work without close supervision and positive attitude.

• Proficient in Microsoft Excel, PowerPoint and Outlook applications.

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Recruitment Operations Executive - Pandan Loop - 5.5 day week - Singaporeans only - no experience required

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790

• Ensure timely and professional service to both internal and external customers, maintaining vehicle turnaround time within guidelines.
• Conduct quality checks and provide recommendations for repairs, adhering to manufacturer standards.
• Supervise daily workshop operations to enhance efficiency and productivity, while ensuring compliance with health and safety regulations.
• Assist in handling complaint cases and generating reports for analysis.
• Address customer inquiries and maintain high service standards.
• Support the customer service team during peak periods.
• Collaborate with management to identify service gaps and implement improvement plans.
• Coordinate with other departments to ensure seamless service delivery.
• Monitor KPIs and adjust operations as necessary.
• Handle ad-hoc tasks as assigned, including vendor liaison and promotion activities.
• Prepare reports as required.

• Diploma in Mechanical Engineering or equivalent.
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
• Proactive and independent with positive attitude.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,400 with Bonus
• Class 3 license is a MUST
• Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.

Job Descriptions:

• Oversee the day-to-day management of the Logistics team ensuring objectives are met and the team is operating at an effective level
• Monitor, adjust, plan and instigate changes to the logistics operations to eliminate delays and minimize demurrage costs ensuring efficient inbound and outbound deliveries
• Oversee and control the movement, distribution and storage of stocks through demand planning and forecasting of inventory levels by collaborating with relevant departments to effectively communicate to the logistics team and plan operational requirements
• Control and authorize all activities such as logistic budgets, incoming and outgoing receipts, plant operations, plant improvements, quality control, safety, environmental and personnel utilization
• Communicate the logistics department's weekly, monthly and quarterly reports to the Operations Manager to ensure alignment of logistics operations with the Operations strategy and objectives
• Act as a focal point for all external parties and negotiate with logistics partners to achieve cost-effective solutions in terms of transportation, services and inventory to improve on day to day logistics operations
• Monitor and ensure all issues relating to breaches in standards, discipline and procedures are controlled and resolved effectively
• Ensure that all activities are carried out in accordance with the company's Quality, Health, Safety & Environment (QHSE), Ethics & Compliance and Food Safety (if applicable) policies
• Perform any other duties as requested by the Operation Manager or General Manager

Job Requirements:

• At least 2 years of working experience in logistics and transportation with a sound knowledge of local ports and terminals is required for this position
• A team player with and ability to work in a fast-paced logistics environment and adapt to changing circumstances
• A positive attitude, willingness to learn, possess a solid problem-solving skills
• Practical communication skills - verbal and written.
• Good interpersonal skills to relate cordially with different classes of people
• Experienced in Microsoft Office Suite

- Report to the Executive Chairman and assigned leader.

-Lead a team of QA/QC personnel to provide support on quality systems, processes, and procedures to ensure - compliance with Contract, Company’s Projects and maintenance of the Quality system.

- Manage, supervise and guide inspectors, technicians and other staff @ the project sites.

- Devise and plan procedures to inspect and resolve quality assurance issues.

- Responsible to prepare and conduct quality assurance inspections in a systematic manner, investigations for potential quality non-conformance, compliance concerns and recommend follow-up actions to mitigate such issues.

- Prepare quality reports and facilitate for follow-up actions required.

- Supervise and manage contractors, sub-contractors and provide liaising duties with clients to ensure service delivery, ad-hoc works, and all scheduled maintenance and/or project deliverables are done in accordance to the requirements.

- Attend regular project meetings on behalf of the Company with Clients and Clients’ Representatives.

- Lead the internal audit program for operation site include identifying opportunities for quality systems’ improvements to meet Company’s quality objectives.

- Ensure professional quality control and assurance for the delivery of works in excellent quality in compliance with the client’s requirements in the set time frame.

- Co-ordinate with project team for all the works requiring your QC expertise/technical support for the works to be carried out effectively and as per given specifications within the set time frame.

- Monitoring all operations that affect quality and project deliverables.

- Review current standards and policies.

- Maintain records of quality reports and relevant documentation.

- Ensure all legal standards are met. Undertakes works assigned by Superior from time to time.

- Perform any other duties as assigned.

Operations Executive - Pandan Loop - 5.5 day week - No experience required

This recruitment effort is in collaboration with e2i - Singaporeans only

Reporting to the Director, the Operations Executive candidate is to manage projects assigned and is competent on the following:

- to supervise the well being and performance of the staffs managed under the candidate's care

- to liaise with clients on their business needs, plan the necessary schedule and supervise the execution.

- to build and develop the own team of staffing through recruitment and interviews

- to liaise with HR on staffing support and training needs

- to participate in discussion with clients on business needs.

- no experience required

contact Grace 87952790

Are you ready to drive your career forward in the driving world of transportation? Our company is in search of an Operations Executive to join our team and play an important role in our ongoing success.

5 days’ work week

8:45AM to 6:15PM

Work Location: 8 Gul Circle

Company Transport Provided (From Boon Lay MRT)

Your responsibilities will include but not limited to:

Manage the scheduling of drivers' job assignments to ensure smooth operations

Manage daily fleet maintenance and operations

Planning, coordinating schedules and monitoring of vehicle status.

Prepare and review contracts accurately and in a timely manner.

Respond to inquiries and requests for quotations with professionalism and attention to detail.

Monitor drivers' performance and ensure vehicle maintenance records and standards are met to uphold safety and service quality.

To succeed in this role, you should possess the following qualifications and skills:

Minimum full GCE “O” level certification or equivalent.

Proficiency in Microsoft software applications, particularly Excel and Word

Minimum 2 years of relevant field experience in a similar role.

If you are a dedicated individual with a positive attitude and ready to begin an exciting journey with a forward-thinking company and make a real impact in the transportation sector, we would love to hear from you! To apply, click the "Apply" button or alternatively, send your updated resume via whatsapp to +65 9878 7617 and state the job position you are applying for.

Let's drive excellence together!

Note: ONLY shortlisted candidates will be contacted for further selection processes.

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Good working knowledge in handling multi type of engine (Main Engine or Auxiliary engine)

· Self-starter, team player, strong management skills and possess good analytical skills.

· Able to lead and guide the team for service excellence.

· Able to travel when required at very short notice.

Quick Restaurant Service Crew/ Management Trainee. Full/Part Time. 6 workdays. Up to $2,800/month.

This recruitment effort is in collaboration with e2i - Singaporeans or Permanent Residents only

Location: Orchard / West

Service Crew / Management Trainee shall
-Assist in light cooking, serve & pack food
-Assist in cash register, customer service

Candidate’s Requirement
- Comfortable working in restaurant environment
- Preferred to have Basic Food & Hygiene Certification. Candidate that does not have the certification will be sent for course.

Working Period
- 5 to 6 working days / 1 to 2 days off
- Shift schedule between 11am to 930pm

Payment
- up to $2800 per month ( Full Time )
- OT 1.5x after 44 working hours/ week
- Weekly Payment (Every following Friday/ Sunday) – Part Time

Whatsapp Grace 87952790

RECRUITMENT MANAGER / SENIOR RECRUITMENT CONSULTANT ( JURONG EAST ) - Singaporeans only

This recruitment effort is in collaboration with e2i

Job Description:

· Establish, develop and strengthen relationships with new and existing clients and candidates

· Understand job descriptions & shortlist / attract quality candidates

· Engage in active sourcing / headhunting to proactively source for suitable talent / candidates

· Conduct candidate interviews and manage the candidate/client interviews to ensure full service is provided to clients and candidates

· Work collaboratively with team to achieve sales target

Requirements:

· CEI certification

· Minimum 3 years’ experience in full cycle recruitment covering business development, client partnership, candidate attraction, sourcing, interviewing and placement of candidates

· Strong recruitment experience across different industries

· Excellent influential communications & leadership skills

· Be business minded and strategic to achieve personal and team goals and proactively monitor activities against results

· Passionate, ambitious, resilient and driven to succeed

· Possess a real desire for an accelerated and rewarding career

Salary : $8,000 to $10,000 per month including commission

contact Grace 87952790