Responsibilities:

• End to end stakeholders management

• Manage customer support after the conclusion of the contract

• Responsible of transparent and traceable billing of contracted services

• Single point of contact for all issues and requests with regard to steering, planning and controlling the services to be provided by T-Systems

• Manage continuous improvement of interaction with regard to Customer-to-Customer processes

• Accountable for projects and major orders or services, i.e. more complex services which are not in the scope of regular operation

• Coordinate external suppliers (subcontractors)

• Establish a coordinated and timely service reporting, conducting service reviews and controlling service levels

• Implement changes in line with the contractual stipulations and in cooperation with the units involved

• Propose measures for continuous improvement of service performance

• Identify opportunities and topics in areas where T-Systems has profound experience and is capable of contributing to the customer’s added value beyond the contractually agreed scope of services

• Coordinate operational and strategic targets with the customer.

• Single point of contact to the customer for all non-contractual and non-commercial items including relevant liquidated damages

• Plan, organize and leads regular progress meeting

• Close cooperation with Operation Manager to provide service operations maintained to contractual service level requirements

• Adherence to accreditations / certifications as required, including but not limited to ISO 20000 and ISO 27001

• Driving continuous improvement within the services provided which are evidenced through customer satisfaction ratings

• Driving innovation in Service Operations to improve quality of service and cost efficiency

• Provide ‘Out of Hours’ management escalation for severe business impacting issues

• Ensure conformance to T-Systems’ and the local/global security policy in close cooperation with Customer Security Manager

General Requirements:

• Planning and control of existing revenue and of service delivery in time / quality / costs

• Contract implementation in commercial systems as well as initial and formal ordering

• Ordering of internal / external deliveries including order processing and project contracting of multidisciplinary project teams (e.g. transition and implementation projects)

• Quality monitoring at the contract level

• Ensuring agreed terms of delivery and services

• Project management of small to medium customer deliverables

• General knowledge of IT Infrastructure, Cloud Concepts and Digital Transformation

Communications / Reports

• Regular communications with customers for delivery and services within the contractual framework. Face to Face, virtual, email and telephone based.

• Contact person for the customer for commercial matters within the contractual framework in coordination with the account teams

• Handling of customer complaints and escalations within the framework of the complaint management process

• Conduct customer service reviews and track derived measures and activities

• Regular communications with Operations and Sales for performance and quality

• Providing the agreed invoicing data

• Tracking invoice payment

• Customer reporting / SLA monitoring according to customer requirements, management reporting (technical and SLA)

• Ensuring high customer satisfaction – including measurement process

Sales Process

• Driving the up-selling and cross-selling sales process within the account

• End-to-end ownership of the sales to delivery process (feasibility, time, quality, budget)

Financials

• Responsibility for revenue, expenditure, gross profit and complete invoicing

• Responsibility for budgeting and forecasting revenue, gross profit of contracts (existing business) in coordination with account team

• Ensuring capacity management to secure the required Service line tasks

• Responsibility for contract management and controlling (internal and external)

Language Proficiency

• Able to speak and write fluently in Japanese and English (for Japanese speaking customers)

The Project Coordination Analyst plans, organizes, coordinates, and tracks activities to develop, deploy, and upgrade software and hardware. He/She troubleshoots project issues to maintain schedules utilizing established processes and procedures and makes recommendations for preventing recurrences. This position coordinates deployments and implementations and facilitates activities to ensure programs and projects are implemented successfully and meet established deadlines and budget.

Key Accountabilities:

• Leads project teams to achieve business results and to meet customer (both internal and external) requirements.
• Creates, prepares, and maintains project plans to estimate resources, plan, define goals, establish metrics, assess risks, develop cost plans, and provide stakeholder reports
• Leads meetings on project progress (e.g., issues, impacts, challenges, resolutions, action items, resources, deliverables, schedules, etc.) to achieve objectives on time and within budget
• Interacts with internal cross function groups, vendors and customers to clarify project and business needs.
• Maintains relationships among key stakeholders and technical groups to facilitate technical problem resolution.
• Communicates status to senior management on issues, concerns, and risks to recommend solutions and to ensure products meet customer's needs.
• Tracks milestones and deliverables to ensure project is on time and within budget. Manages the change control process to ensure project deliverables are formally reviewed, completed within planned cost and timeframe, and closed.
• Leads and clarifies product planning and design collaborations with project team members to coordinate deployments.
• Evaluates project to determine risk factors.
• Acts as a field and I.S. partner consultant to review, evaluate, and communicate progress on system release scheduling.
• Conducts post-release reviews to verify accuracy.
• Reviews release processes and procedures to verify operations and user community controls are applied

Key Requirements:

• Possess a Bachelor’s degree in Engineering , Computer Science, Information Technology or related fields
• Project Management Professional (PMP) certified is an advantage
• At least 3 to 5 years hands on implementation and IT project management experience
• Excellent communication skills, both verbal and written
• Hands on approach with a can-do attitude, self-driven and agile
• Job will require candidate to interact with groups on different time zones, e.g. US time
• Travelling may be required depending on project requirements, estimated to be 25%
• Experienced in handling large and complex projects across multiple countries in the region

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and external regulators. We are a function with over 2,500 professionals providing assurance across all of Citi's businesses in 180+ countries.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Tech IA - International - Senior Audit Manager - Hybrid (Internal Job Title: Senior Audit Manager - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Senior Audit Manager is a senior-level management position responsible for owning and managing complex audits, assessments of Citi’s risk and control environment related to Country / Cluster Technology and interactions with senior stakeholders and regulators. The overall objective is to utilize in-depth subject matter expertise covering a broad range of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance applicable to countries and clusters across Asia, Europe and Middle East – Africa.

Responsibilities:

• lead an audit team and maintain high levels of motivation within the team.
• Continue to acquire and retain talent, with responsibility for their personal and professional development, remuneration and appraisal and manage the team to specific budgets.
• Deliver audit plans, publish reports, Internal Audit and Regulatory issue validation and business monitoring and relevant governance insights.
• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives.
• Identify solutions for a variety of complex and unique control issues by contributing to management action plans bringing to the fore professional judgement, subject matter expertise and experience.
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws and regulations, Policies, apply sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Demonstrate the subject matter expertise across a broad range of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance through high quality risk assessments, periodic business monitoring, delivery of audits and risk based / regulatory issue validations.
• Champion the adoption and use of Citi’s Audit Methodology in delivery of all aspects of the audit lifecycle.
• Leverage analytical skills and tools while delivering various activities as part of the audit lifecycle.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 15+ years of experience which should also comprise of experience in managing and delivering Technology Audits in a highly regulated industry, is required
• Technology Audit experience across a mix of Technology areas covering Technology Infrastructure, Applications, Information Security / Cyber, Technology Resilience and topics relating to Governance and Regulatory compliance.
• Experience of leading Audit team through audit engagements; Experience in business, functional and people managemferent
• Related certifications (CIA, CISA, CISSP, CRISC, or similar) preferred.
• Proven ability to execute concurrently on a portfolio of high-quality deliverables within planned timelines.
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques, Strong stakeholder management skills.
• Effective negotiating, influencing and relationship management skills.
• Ability to demonstrate clear and concise written and verbal communication.
• Experience in operating as an effective team member in a highly diverse global organization.

Education:

• Bachelor’s degree/University degree or equivalent experience preferably in Technology and related areas
• Master’s degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This position generates new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans by meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of products and services including Freight, Package, Forwarding, and Distribution. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation. This position obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness.

Responsibilities:

• Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and the customer.
• Maintains and monitors customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
• Utilizes business information and analysis reporting tools to assess account performance analysis.
• Monitors and tracks competitors to gain competitive intelligence to be used in engaging prospects and customers.
• Builds high level Customer Relationships
• Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
• Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

Requirements

• Minimum Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
• Possess at least 7-10 years of experience in a field sales role.
• Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage
• Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred
• Familiar with ISO certification knowledge (especially ISO 13485:2003)
• Proven track record of increasing sales against plan objectives in previous assignments
• Business related travel will be required

Roles and Responsibilities:

· At least 10 - 15 years of relevant work experience.

· Strong experience in Banking Financial Services industry in APAC

· Good understanding of the regions banking landscape, buying preferences and patterns and technology trends.

· Strong track record of hunting new business, develop a strong pipeline and ensure repeat business within the account.

· Good understanding of Enterprise Services, Technology and Solutions

· Professional communication skills and ability to interact with the CXOs and senior managers.

· Strong organization, presentation and negotiation skills.

· Good Skills and experience in Pricing, negotiations, contracting and closing

· Need to be a hustler with ability to thrive and be successful in a competitive marketplace.

· Innovative mindset to propose new ideas and solutions.

· A Bachelor degree with relevant post graduate/professional qualification is desirable

· Strong skills with Excel, Word and PowerPoint is a must.

. Experience in Horizontal Sales

Key Responsibilities:

• Develop, plan, and implement strategies to drive business growth, achieve sales targets, and build new customer network.
• Cultivate and sustain strong, lasting relationships with clients to ensure satisfaction, loyalty, and continued engagement.
• Effectively communicate value propositions through tailored proposals and presentations that resonate with various audiences.
• Monitor market trends to develop solutions that address client needs as needed.

Requirements:

• Diploma and above in Business Management, or in a relevant discipline.
• At least 5 years of proven experience in B2B and B2C consultative sales, ideally within service-oriented sectors
• Deep understanding of solution-based sales and marketing strategies relevant to the financial sectors in Southeast Asia, particularly Life, Health, and Investments Insurance.
• Extensive network within Southeast Asia’s financial institutions, both private and public.
• Demonstrated ability to engage effectively with diverse business audiences, including C-suite executives, VPs, managers, operational staff, and agents.
• Excellent skills in negotiation, active listening, and delivering impactful presentations.
• Proficiency in English is required; additional fluency in regional languages such as Bahasa Melayu, Bahasa Indonesia, Mandarin Chinese, or other Southeast Asian languages is strongly preferred to build client connections.
• Good pitching skills with the either of above languages is preferred.
• Willingness to travel as needed

Interested Applicant can send your resume to [email protected]

Duties & Responsibilities:

1. Manage General Site Office Administration including coordination of IT and HR matters with HQ

2. Manage Administrative Payments for site expenses

3. Update and monitor workers’ overtime, responds to project site staff queries

4. Monitor manpower requirements at project site and ensure minimal disruption of daily site operations

5. Update Project Organisation Chart and monitor manpower

6. Liaise with M&E, Design, Construction, Quantity Surveying, Safety departments within project on site matters and provide administration support

7. Oversee application of statutory passes required for site project work

8. Ensuring all documents versioning up to date within filing system

9. Coach and review the work of site administration officers

10. Provide evaluation/findings and project results to HQ Tokyo in Japan on a regular basis

11. Handle any other ad-hoc duties and tasks assigned

Requirements:

1. Possess Degree in Economics/ Business Administration or related discipline

2. Min. 3 years experience in Project Administration, construction industry preferred

3. Multi-tasker who is able to communicate with various stakeholders including Project and HQ Management

4. Independent Worker requiring minimal supervision

5. Proficient in Microsoft word and excel

6. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

ROLES AND RESPONSIBILITIES:

• Responsible for the direction
• coordination
• implementation
• executive, control
• completion of project while remaining aligned with the strategy
• commitments and goals of the organization
• minimue 5 years experieneced renovation supervisor
• able to do site mesurement independently

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Sales Operations Assistant
Porsche Singapore Pte. Ltd. (Retailer)

Porsche Singapore is seeking a dedicated and experienced Sales Operations Assistant to provide support in managing Tequipment, Pre-Delivery Inspections (PDI), vehicle movement, and off-site storage. This role also involves coordinating refurbishment and conducting quality checks to ensure that all vehicles meet Porsche's high-quality standards.

• Handle Tequipment management including ordering and tracking the status of orders to ensure timely availability and installation.
• Manage Pre-Delivery Inspection (PDI) requests and collaborate with Aftersales team on installations and vehicle preparations.
• Manage and track the movement flow of all Porsche Singapore vehicles, including off-site overflow storage, ensuring accurate location records and overseeing key press management.
• Conduct quality and presentation checks to ensure all Porsche Singapore vehicles meet Porsche standards, including coordinating grooming services and overseeing servicing and repairs.
• Track and manage reports on test drives, mileage, petrol expenditure, and other metrics, as well as manage season parking for demo and management vehicles.
• Coordinate pre-owned car refurbishment and manage Porsche Approved warranty extensions, including arranging vehicle movements for customer viewings.
• Support the coordination of vehicle displays in the showroom and arrange display shift dates.
• Oversee the arrangement of loan vehicles for customers, media, and key opinion leaders (KOLs), including conducting 360 walk-around vehicle checks and managing insurance.

• 2-3 years of relevant working experience, preferably in the Automotive industry
• Proficient in MS Office
• A team player with excellent communication and interpersonal skills
• Proactive in engaging stakeholders and ensuring timely follow-up with a strong sense of accountability.
• Self-driven with a proactive learning attitude
• Attention to details and ability to prioritise and multitask
• Required to perform shift work including weekday evenings, weekends & public holidays
• Possess a Class 3 Driving License with at least 4 years of driving experience

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution.

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons con

Drive Profitable Business Growth

• Develop and implement sustainable business and route-to-market strategies for export markets through collaborative partnerships with distributors.
• Utilize a data-driven approach to gain market insights and translate them into actionable business plans (e.g., Consumer, Channel, Customer Plans) to achieve business objectives.
• Collaborate with distributors to generate brand awareness and trial initiatives for JDE brands.
• Identify, research, and execute potential business opportunities in both existing and new markets.

Distributor and Stakeholder Management

• Select and manage distributors, including contract negotiations and relationship management.
• Negotiate and formalize agreements with distributors, taking into account trade allowances and contractual conditions
• Engage in channel and account planning activities, defining sales and go-to-market plans with distributors.
• Work with stakeholders to plan and organize resources, such as shipping schedules and marketing activations.

Pricing and Sales Management

• Optimize the positioning of global and local brands in export countries, aligning with growth and cost targets.
• Develop pricing strategies, including general pricing, promotional pricing, and trade margins, to meet targets within agreed pricing ranges.

Job Description

• Gain a comprehensive understanding of the program, connecting various business units and identifying potential business opportunities within each.
• Regularly engage with customers through weekly scorecard and quality meetings, monthly safety, and continuous improvement (CIP) sessions, project-related discussions, KPI reviews, and strategic business reviews.
• Lead and/or participate in CIPs and ad hoc projects focusing on workplace safety enhancements, automation, process optimization, quality improvements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and overall network planning.
• Oversee the planning and execution of projects ranging from short-term (6 months) to long-term (10 years) timelines.
• Act as the primary representative in customer engagements and project-related meetings.
• Take a leadership role in staff training and career development planning.
• Manage multiple CIPs and ad hoc projects simultaneously, ensuring adherence to project timelines.

Requirements

• Minimum bachelor’s degree in related field of study.
• Minimum 4 years of relevant experience in contract logistics leadership role.
• PMP certification preferred.
• Possess excellent written and verbal communication and interpersonal skills.
• Ability to conceptualize and communicate operational information to non-operational personnel.
• Diplomatic and customer service-oriented, with the ability to tactfully handle rejections.
• Capable of thinking through and formulating project budgets.
• Proficient in project management, meeting deadlines, and managing diverse stakeholder expectations (internal and external).
• Strong problem-solving and inquisitive skills.
• Proficient in data analytics and data visualization.

Activate Interactive Pte Ltd (“Activate”) is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We are looking for Project Manager (Cybersecurity)

Internal Code: A24119

What will you do?

• Oversee the planning, design, execution, monitoring, controlling and closure of assigned projects
• Plan and manage all aspects of the project’s tasks assigned and ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Proactively managing projects issues and risks
• Create and maintain comprehensive project documentation
• Validate system functionalities and ensuring the requirements are delivered accordingly to technical specification
• Work closely and report to the Board’s project manager and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work to ensure the work is completed to the Board’s satisfaction
• Preparation and submission of necessary documents (clearance form, Change
• Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks

What are we looking for?

• At least 5 - 7 years of experience in system projects implementation, preferably cybersecurity projects
• Experience in managing multiple projects
• Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS
• Knowledge in IEC 62443
• Experience in Operational Technology and/or ICS; certifications such as SANS GSEC, (ISC)2 CISSP
• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in managing security tools and common infrastructure services.
• Strong knowledge of SFTP, SMTP, SMS, Proxy, DNS, Active Directory, Server/Network administration and automation technologies.
• Experience with security assessments, audits, and compliance standards.
• Proficiency in scripting and automation tools for infrastructure management.
• Experience in procurement and maintenance of security tools and infrastructure components.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Job Descriptions :

• Manage commercial and contractual activities within the project efficiently and effectively
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provides advice when required.
• Prepare and monitor project cost budget, cash-flow for the project, track changes in design/construction work, and variations, and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders, and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Review and negotiate contracts with clients, subcontractors, and suppliers to ensure favorable terms and minimize risks.
• Manage post-contract activities by overseeing interim claims, variation orders, and contract amendments to ensure compliance and timely resolution of disputes.
• Provide expert advice on PAM contracts and other standard forms of agreements, ensuring legal and financial obligations are met throughout the project lifecycle.
• Develop strong contractual frameworks to manage risks effectively and align with the organization’s goals.
• Lead the preparation of detailed project budgets, forecasts, and cash flow projections to ensure project profitability.
• Monitor and control project costs by conducting cost analysis, cost studies, and variance reporting.
• Implement value engineering strategies to maximize the project’s performance while reducing costs.
• Ensure timely completion of final accounts and reconciliation of project finances.
• Advise stakeholders on cost limits and suggest budget adjustments to avoid overruns.
• Perform all duties by CCCC policies, processes, and systems in the development of tender submissions, ensuring alignment with technical requirements, timelines, and business strategies.
• Assist and report to the Corporate Estimating Manager on commercial dispute resolution, and project matters
• Lead and manage the commercial team of the project
• Conduct regular commercial meetings with team members to evaluate progress, address challenges, and provide support and guidance
• Review the list of suppliers and subcontractors
• Forecast, monitor, and report to the Project Director and Project Manager about the project cashflow, S-Curves, budgets, expenses, financial performance, cost to complete and prepare mitigation measures to resolve commercial-related issues
• Prepare and estimate monthly claims to clients, based on project progress
• Review and submit documents for commercial audit purposes
• Review and submit documents for progress claims, variation orders, and final accounts
• Review, manage, and negotiate contracts from vendors, suppliers, and clients, ensuring alignment with project specifications
• Prepare project documents for procurement
• Approve progress payments and subcontractor claims
• Prepare and manage project equipment, third-party liability, site, contractor all risk, fire insurance, and claims
• Monitor financial compliance and conduct cost analysis to evaluate subcontractor quotations and claims
• Review the detailed cost estimates for the construction project
• Review the BOQs for project submissions
• Assist in preparing EOT, progress claims, and Loss & Expense claims
• Conduct risk assessments for project estimates and evaluate potential risks
• Monitor procurement processes to ensure timely delivery of materials and oversee contractual administration
• Review and manage subcontracts for project execution
• Oversees the overall cost estimation and procurement process and record
• Liaise with project teams, clients, and stakeholders to provide contractual advice and address any commercial concerns
• Maintain accurate records of estimating and procurement activities and financial transactions
• Participate in site meetings and technical discussions to ensure alignment on commercial aspects
• Conduct regular contract performance reviews and audits of subcontractors and suppliers
• Provide planning support and maintain project information for reporting purposes
• Evaluate, review, and prepare regular reports for the Corporate Estimating Manager on the performance and success of the commercial team, highlighting challenges, risks, opportunities, and project progress
• Liaise, coordinate, discuss, and negotiate with suppliers on the purchase or rental of plant machinery or equipment
• Review cost comparison before purchase or rental of machinery or equipment

Job Requirements :

• Must have a Bachelor’s Degree in Quantity Surveying
• At least 15 years of relevant experience in quantity surveying, or commercial roles.
• Strong organizational skills including attention to detail and a systematic approach to work
• Excellent written, communication, and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work on Construction Site
• Extensive experience managing large-scale construction projects (e.g., infrastructure, MRT projects, and high-rise developments ) will be advantageous.

Job Responsibilities:

• Provide Technical Support services including: Data Centre operations, equipment maintenance and service provisioning
• Manage multiple concurrent interdisciplinary projects and ability to work in a team
• Lead, manage/support and deliver the Data Center related initiatives with coordination with both external and internal stakeholders
• Collaborating with internal stakeholders to design/define and develop the SOP for Data Center services and in-house machine rooms
• Asset and Inventory management within Data Center and in-house machine rooms
• Support Data Centre/Machine rooms related audit duties, record validation and housekeeping work
• Incident handling, problem troubleshooting and escalation to upper tier
• Organize and co-ordinate Business Continuity Activities/Drill
• Maintain accurate records, document all problems, and prepare reports
• Maintain accurate IT Asset inventory/records and prepare reports
• Ad-hoc duties as assigned

Job Requirements:

• Min 10 years of experience in Data Center industry and operations
• Experience in DC Design Engineering, Project management and implementation
• Experience with professional consultant in planning and executing Engineering studies.
• Bachelor degree or in Mechanical / Electronic or Industrial Engineering or related disciplines
• Experience working with external vendors
• Customer focus with good communications and interpersonal skills
• Good communication in English speaking and writing
• Discipline, self-initiative, self-motivate

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10067768

The Media Manager role will primarily be responsible in ensuring day-to-day accounts’ operations are running smoothly, that includes media planning, set ups/implementations, and reporting & billing/reconciliation. Secondary role is to support team’s director in leading and driving initiatives for accounts on hand. The role will be supported by a Media Planner, and will be the directly report to team’s director.

Expectations of an Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Recommend media solutions that consider all potential appropriate channels, across offline media (TV, Radio, OOH, Print) and digital media (direct IO digital and biddable media)
• Build strategies, media frameworks and makes rationalized media recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

Primary Function of Position

The Commercial Distribution Manager for ANZ & ASEAN is responsible for establishing, developing and supporting the assigned Distributor.  This involves becoming an expert in ISI commercial operations, sales processes, use of surgical robotics and building high-performing teams that establish mutually beneficial distributor relationships.  The position requires a number of capabilities including leadership competencies, clinical competencies, and a broad network within the surgical space, with commercial acumen.  She/He is expected to provide an extraordinary degree of communication, collaboration and information gathering while recommending solutions to Distributor Principals and ISI Leadership team.

Essential Job Duties

• Conduct proper due diligence on the current distributor and provide an executive summary.
• Teach distributor all aspects of clinical business, procedures and capital sales process.
• Assist distributor in developing their business plans, including quarterly system and procedure targets to achieve or exceed their goals. 
• Organize annual business planning meetings and quarterly business reviews with the distributor along with the appropriate planning and follow up communication.
• Organize and coordinate surgeon training activities utilizing the Technical Training Pathway (TTP).
• Develop/align on regional strategy to support the adoption of da Vinci surgery over 3-5 years with the Distributor.
• Conduct regular “field visits” in coordination with distributor representatives to understand market dynamics, provide coaching and bring value to customers to support the adoption of da Vinci surgery. 
• Provide distributor’ representatives with new and existing product information and assist them during initial launch and utilization of new products.
• Coordinate with multiple IS stakeholders (Customer Training, Sales Training, Regulatory, etc.) and distributors to maximize resource utilization, drive efficiency, continuously improve process.
• Assist distributor personnel with their operational activities including best practices with procedure coverage at hospitals, weekly reporting accuracy, capital sales and weekly forecasting. 
• Develop National and Regional Key Opinion Leaders (KOL’s), reference sites and epicenters.
• Review and propose Intuitive Surgical presence in national congresses and symposiums.
• Timely expense reporting with an unwavering ethical business attitude.
• Perform due diligence on the distributor ability to support Intuitive Surgical customers’ needs based on distributor agreement terms and conditions

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Sales Manager to join our dynamic and fast- growing team. The Sales Manager is responsible for developing and executing sales strategies to attract new clients and increase revenue in the catering services sector. This role involves identifying market opportunities, building and maintaining client relationships, and achieving sales targets through effective planning and negotiation. The Sales Manager will work closely with the operations and marketing teams to ensure seamless service delivery and customer satisfaction.

Key Responsibilities:

Sales Strategy & Planning:

• Develop and implement a comprehensive sales plan to achieve revenue targets and expand the client base in both corporate and private catering sectors.
• Identify and analyze market trends, customer needs, and competitive activities to identify new business opportunities.
• Prepare and deliver sales forecasts, pipeline reports, and performance analysis to the Directors and Managing Directors.

Client Acquisition & Relationship Management:

• Proactively identify and approach potential clients, including corporate businesses, event planners, venues, and private clients, to secure catering contracts.
• Build and maintain strong, long-term relationships with key clients to ensure repeat business and customer loyalty.
• Conduct sales presentations and meetings to showcase catering services, menu offerings, and company capabilities.

Contract Negotiation & Proposal Development:

• Prepare customized proposals, quotes, and contracts that align with client needs and company pricing strategies.
• Negotiate terms and conditions with clients to maximize profitability while ensuring client satisfaction.
• Manage the entire sales cycle, from initial inquiry through to contract signing and follow-up after service delivery.

Collaboration with Operations & Marketing Teams:

• Work closely with the operations team to ensure that client expectations are met and that events run smoothly.
• Collaborate with the marketing team to develop promotional materials, digital campaigns, and event-specific marketing efforts.
• Provide feedback from clients to improve menu offerings, service quality, and overall customer experience.

Sales Reporting & Analysis:

• Monitor and track sales performance against targets, preparing regular reports for management.
• Maintain records of customer interactions, sales activities, and pipeline status.
• Analyze sales data to identify areas for improvement and recommend adjustments to sales strategies.

Customer Service & Issue Resolution:

• Act as the main point of contact for clients during the sales process and after service delivery, addressing any concerns or issues that may arise.
• Ensure high levels of customer satisfaction through prompt and professional communication and follow-up.
• Gather client feedback to assess service quality and identify opportunities for improvement.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, Hospitality Management, or a related field.
• Minimum of 3-5 years of experience in sales, preferably in the catering, hospitality, or events industry.
• Proven track record of achieving sales targets and growing client portfolios.
• Strong understanding of the catering business, including food and beverage services, event planning, and customer service.
• Excellent communication, negotiation, and presentation skills.

Skills & Competencies:

• Results-driven and highly motivated with a strong sales aptitude.
• Ability to build and maintain strong relationships with clients and partners.
• Strategic thinker with the ability to identify market opportunities and develop tailored sales approaches.
• Strong organizational skills and attention to detail.
• Ability to work independently as well as part of a team.
• Flexibility to adapt to changing client needs and market conditions.

Working Conditions:

• This position may require travel to meet clients, attend industry events, or conduct site visits.
• Flexibility to work evenings and weekends as needed to accommodate client schedules and events.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations Control - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Ensure compliance with global and regional functional policies with focus on Operational Risk, Manager’s Control Assessment (MCA), Information Security and Records Management.
• Perform Records Management related activities.
• Perform access reviews for the supported businesses.
• Manage Outsourcing related reviews and reporting in line with the requirements outlined by the Third-Party Management Policy.
• Perform MCA testing of the Business activities.
• Perform process reviews and provide recommendations for improvement and automation.
• Manage documentation of Continuity of Business Plans.
• Participate in and/or lead projects as assigned.
• Escalate transaction processing issues to the appropriate channels and collaborate on a solution.
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership.
• Ensure processes adhere to audit and control policies.
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred.
• Fundamental understanding of Treasury products, accounting and regulatory policies.
• Proven ability to perform various concurrent activities/projects in a high-risk environment.
• Demonstrated knowledge of macros.
• Consistently demonstrate clear and concise written and verbal communication skills.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Basic understanding of Treasury Products and Accounting
• Ability to perform various concurrent activities/projects in a fast-paced environment
• Ability to work under pressure and manage deadlines
• Consistently demonstrate clear and concise written and verbal communication skills
• Attention to detail and intermediate problem-solving skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei