Our Client:

Our client is headquartered in Singapore, they are a global IT consulting and outsourcing services company that provides a range of technology solutions to businesses. With presence in more than 10 countries and supported by more than 20,000 global employees, the company specializes in IT solutions such as software development, cloud adoption, transformation, cybersecurity, AI and IT consulting services.

The Responsibilities:

Your responsibilities will include but not limited to:

• Oversee multiple accounts and cultivate positive relationships with clients
• Drive client retention, renewals, and upsells, ensuring high satisfaction levels
• Collaborate with internal cross-functional teams to grasp customer objectives and exceed campaign goals
• Utilize technical tools and quantitative data for effective campaign management, ensuring customer satisfaction and renewals
• Generate insightful campaign reports through analysis and research
• Upkeep weekly campaign status documents for review
• Coordinate with Finance team for billing and invoicing
• Efficiently manage customer activity using CRM tools, ensuring clear visibility and timely issue resolution
• Adhere to established processes for campaign setup, pixel placement strategy, creative execution, ad trafficking, and troubleshooting
• Gather and contribute insights for the development of new processes and workflows
• Emphasize superior customer service, operational excellence, and strategic insight in all endeavors

The Requirements:

• Minimum 8 years of experience in Customer Success, Business Development or Account Management, with background in Banking/Financial services preferred
• Dynamic personality, able to effectively engage and influence stakeholders at all levels
• Effective communication (written and oral) skills and a demonstrated ability to collaborate with internal and external organizations
• Build trust through communication, expectations setting and completion of planned deliverables
• Demonstrate business acumen, sound decision making, analytical and organizational skills in a fast-paced environment; with a consultative approach to managing complex client relationships
• Strong experience in project and program management, with knowledge of essential concepts such as phases, plans, deliverables, scope, and tasks
• Ability to effectively prioritize multiple responsibilities, managing client deliverables across various projects and internal commitments
• Passionate about business and always seeking ways to improve and grow clientele portfolio
• Familiar with contracts and contract negotiations
• Proven ability to work independently and remain self-driven
• Technically-savvy, proficient with Microsoft Office suite

What’s in it For You?

• Competitive remuneration package
• Working for one of the more established companies within the industry
• Available avenues to contribute positively for the organization to grow and being recognized for it

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-240126-344000

1. Financial Accounting & Corporate Reporting

• Prepare accurate and timely financial statements and disclosure notes
• Maintain accurate journal entries and allocations
• Prepare asset, liability, and capital account entries by compiling and analyzing account information
• Reconcile accounts and provide analysis for the organization’s financial transactions

2. Perform Tax Computations

• Compile accurate tax-related information for the organization
• Calculate taxable income and the income tax liabilities of the organization
• Provide accurate and timely tax and financial reports to the relevant authorities

3. Support Strategic Planning Initiatives

• Participate in budgeting and forecasting activities
• Compute the valuation of business and financial assets using different models

4. Support Working Capital Management

• Manage accounts payable and receivables to help the organization determine working capital needs and funding strategies
• Calculate the cost of different types of capital financial instruments and the overall costs of capital for the organization
• Provide data in relation to assets, capital rationing, and cost of capital

5. Support Internal & External Audit Activities

• Plan and coordinate the annual financial audit process
• Respond to internal and external auditors on audit data, variances, and audit findings
• Implement policies and procedures with emphasis on internal controls to prevent possible fraud and errors
• Resolve issues and deficiencies arising from audit findings

6. Process Business Transactions & Reports using Information Technology Tools

• Operate accounting information systems efficiently and effectively
• Extract data and provide analysis for management using MYOB software

Qualifications and Skills:

• Diploma / Bachelor's Degree specializing in Accounting, Finance, or equivalent
• Strong business acumen and innovation
• Outstanding leadership with strong energy level, and enthusiasm drive change and have impact

Experiences:

• At least 3 years of working experience in the related field is required for this position
• Experience in Construction & Building Development is preferred
• Experience in MYOB is preferred

Responsibilities:

· On-site service as Service Engineer

· Attend to any technical complaints and application questions from customers

· To report to Service Dept for any unresolved issues and pending matters.

· Maintenance, Repair and Servicing.

· Able to fault finding and troubleshoot machine issues independently

· Able to issue service report accurately and independently

· Purchase and sourcing spare parts if needed

· Maintain good condition of tools and accessories regularly

· Any other ad-hoc duties assigned by the Department

Requirement:

· At least 3 years’ experience with Chillers and Dryers

· Willing to work with own hands

· A good team player with drive and initiative

· Highly motivated self-starters, analytical and logical

· Willing to learn and take responsibility

· Experience in brazing is a bonus

· Basic understanding of P&ID and Electrical drawing

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Overview

ASM is growing rapidly, meaning that the way in which we run our business and operate our processes is also evolving. Are you curious about how we run our business and help improve it? Do you want to help shape our continuous improvement journey? Are you a solid but pragmatic professional with a hands-on mentality that likes to help others succeed?

ASM is currently looking for a Business Process Manager to join our Global Process Management team in Singapore.

Responsibilities:

The Business Process Manager is part of the global Process Management team. The team plays a pivotal role in enabling and supporting ASM’s growth ambition for the coming years.

Key role of the Process Management team is to support process owners and process experts to define, maintain and improve their processes, including roles & responsibilities, key process metrics an end-to-end integration.

Your key focus areas are:

• Train, coach and assist process experts and other stakeholders in building and refining their processes in BPMN;
• Assist process experts and other stakeholders in identification and operationalization of KPIs of their processes to drive continuous improvement;
• Support maintenance of the process management framework elements such as process taxonomy (APQC), modeling style guide, etc.;
• Work together with other specialists in Process Mining, Master Data Management, Business Intelligence Analytics, Automation and Change Management to identify and realize process improvements;
• Be an active role model in a global ASM community to promote continuous improvement.

Requirements

As Business Process Manager you are proactive and execute with pace, elegance, and urgency. It is key that you can quickly build trust and rapport with various stakeholders, combined with excellent communication skills.

Further you will have:

• Minimum 5 years of relevant working experience, in the domains of Continuous Improvement, Operational Excellence, Business Process Management and/or Change Management;
• Academic level (Minimum a Bachelor's or Master’s degree), Lean Six Sigma (Black Belt) certification;
• Proven experience with process improvement and -design, preferably engineering-, manufacturing- and supply chain processes.
• Hands-on experience with BPMN, Process Mining and Master Data Management;
• Good business acumen, experience in a supporting role, for example advising business leaders and global process owners;
• Strong analytical, planning and organization skills, ability to thrive despite uncertainty and a changing environment;
• Fluency in English (speaking and writing) with the ability to influence across a global organization within a diverse and multicultural environment.

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

• Ensure quality of IT services through management of service levels and recommending service improvement initiatives
• Establish policies and procedures designed to ensure consistent high service performance in service delivery as well as total client experience based on the following practices:

o Availability Management

o Capacity and Performance Management

o Change Management

o Incident Management

o IT Asset Management

o Monitoring and Event Management

o Problem Management

o Release Management

o Service Catalog Management

o Service Continuity Management

o Service Configuration Management

o Service Design

o Service Desk

o Service Level Management

o Service Request Management

o Service Validation and Testing

• Identify and analyze issues that prevent delivery of high-quality service to end-users and implement remediation and preventive actions using Six Sigma concepts and other best practices.
• Provide functional, technical and process leadership on Service Delivery management by leveraging the result of customer feedback analysis performed, Customer Satisfaction Index (CSI) and other analytical tools designed to measure customer satisfaction to improve client retention.
• Providing monthly service performance status report and review
• Conduct monthly, quarterly, and annual business reviews to determine improvements and adjustments in policies and/or processes as necessary.

Responsibilities:

✅Daily report for Job done via email

✅Attend to customer’s enquiry

✅Issue quotation, invoice and statement.

✅Contact customer for job confirmation.

✅Follow up on the status for all outstanding matter.

Requirements:

• Diploma/Degree graduate are welcome to apply.
• Computer literate.
• Hardworking and willing to learn.
• Able to do multi-tasks.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as an Audit Manager.

Principal Responsibilities

• Delivery of audits, some major and/or highly complex, which provide internal customers and stakeholders with critical assessments of the HSBC governance, risk and internal control frameworks
• Ensuring that audit assignments are completed in a timely and efficient manner with due respect to the standards established by GIA, industry best practices and the relevant risk and regulatory environment
• Providing specialist professional advice on audit findings and recommendations, thus ensuring that they are both fully understood and properly implemented by management
• Assisting in the completion of Continuous Monitoring activities to enhance GIA’s capability to provide effective and efficient assurance across the enterprise
• Consult with stakeholders to determine data requirements and conduct analysis to detect trends and anomalies
• Maintain and enhance stakeholder relationships through regular bilateral meetings, appropriate challenge in business risk governance forums, and keeping in touch with business, regulatory and industry developments

Qualifications

• 8-10 years’ relevant work experience in the Financial Services Sector, consultancy, and internal or external audit will be considered
• Knowledgeable about Financial Services’ Business, Functional, and Regulatory environment, including developing trends, risks, controls, and expectations
• An analytical thinker who is confident approaching areas outside of your expertise, getting to the heart of the key features and aspects quickly
• A good communicator, verbally and in writing, and able to present and influence, even when delivering difficult messages to stakeholders
• A professional with experience working in a dynamic, complex and ambiguous environment, with achievements in a relevant business or function, such as an audit function, finance, risk management, compliance, or business management
• Dedicated to continually improving your own skills, which could be demonstrated by holding relevant professional qualifications such as in accountancy, finance or risk management, and keeping up-to-date with developments in the banking industry markets and regulations
• Good at managing multiple competing priorities on different concurrent projects, and able to ensure delivery of objectives through analysis of options and coming to pragmatic decisions
• A team player, with a desire to help the team as a whole to achieve its objectives.
• We also welcome exceptional talent with data analytics or data science background who are keen to work in a leading audit function
• Preference given to qualified accounts, CIA, CISA, CFA, or ACAMS

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Building lasting relationships is at the heart of our business– and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives. Find your place in sales on #TeamAmex.

Principal Accountabilities:

• Develop winning strategy by prospecting specific industries with high spending potential
• Build and manage a strong sales pipeline as well as accurate projection of sales performance through Salesforce.com
• Build and leverage relationships with clients and key business partners to generate leads and client referrals
• Manage the end-to-end sales process including financial and risk assessment, compliance and legal related issues, and agreement execution to ensure the potential charge volume of an account is optimized.
• Partner with key internal stakeholders such as Risk, Pricing and Product to remove barriers while also ensuring best-in-class customer experience

Minimum Qualifications:

• Minimum of 6 years of commercial selling experience
• Strong communication, negotiating, and influencing skills
• Demonstrated experience in success prospecting and cold calling commercial prospects with consultative and solution-driven skills
• Demonstrate characteristics of a forward thinker and self-starter who thrives on new challenges and adapts quickly to learning new knowledge
• Ability to build relationships with client decision makers and key internal stakeholders
• Experienced in developing and executing a sales strategy in line with business objectives to meet or exceed sales & charge volume growth targets
• Fluent spoken and written English

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Description & Requirements

· Attend to walk-in or phone in customers enquires (For Mobile devices such as mobile phones, laptop..etcs)

· To listen and understand the customer description of fault on their device and to Book-in or process customers’

collection (Training will be provided)

· Ensure all forms are duly filled & signed by customers before booking in device for repair or for collection

· Ensure service counter & reception area are neat and tidy daily at all time

Hourly Salary Range (SGD)

$12 - 14

Job description

• Responsible for the planning, scheduling, development of sub-programs/ tracking programs for construction operations.
• Prepares Primavera P6, to monitor the progress and substantiate time and cost entitlements.
• Prepares contract programmes, including high-level summary programmes for presentation purposes.
• Reviews contract conditions so as to highlight onerous provisions, conflicts and discrepancies and to propose recommendations to mitigate risks.
• Monitors the progress of the construction programme and determines the delay events and their impacts.
• Assist with the preparation of Extension of Time (EOT) claims, including presentations to clients.
• Prepares progress reports and progress audits, including S-Curves, progress trackers and programming health checks.
• Prepares detailed commissioning programmes.
• Prepares recovery programmes and presentations summarising key recovery strategies.
• Prepares baseline schedule which includes resource loading and cost loading.
• Provides advice on post-contract claims, reviews, disputes and litigation on programming.
• Other ad-hoc duties by Management assigned from time to time

Job requirements

• Degree in Civil Engineering or equivalent
• Minimum 7-10 years’ experience in construction projects
• Hands-on experience with Primavera
• Good team player and ability to work in a fast-paced environment
• Sound understanding of work execution in relation to methodology, timeframes, productivity

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

• Oversee the Company’s Singapore and China business operations
• Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.
• Oversee specific departments in sales, marketing or finance and drive the respective division's China operation
• Other duties as assigned from time to time

We're looking for a candidate who has the following:

• Minimum degree with 6 years experience including 1-2 years of Supervisory experience
• Experience in overseas or China business development is an advantage
• Able to read, write and converse in Chinese
• Ability to plan and organise

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture. It only takes 3 to 4 minutes to complete:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Metizoft is seeking an experienced and highly dynamic Inspection, Survey & Ship Recycling Manager to join our dedicated team, who can make an impact towards a "Greener" future in the maritime and shipping industry. The ideal candidate will be managing a team of inspectors, surveyors and ship recycling specialists in the APAC region. The candidate should have excellent commnication skills, management skills, ability to manage multiple tasks, meeting datelines, and possess the necessary skillsets.

Roles and Responsibilities:

- Managing a team of inspectors, surveyors, admin support, ship recycling specialists spread across the APAC region

- Reports to the Head of Operations

- Ensure all tasks assigned are executed smoothly within the budgeted costs

- Prepare period budgets for the management

- Prepare individual KPIs for the team

- Evaluate and improve existing processes

Requirements:

- Having the Class Societies certificates on Inventory of Hazardous Materials (IHM)

- Having recognised certificates on Asbestos Survey and Asbestos Removal

- Proven track record on undertaking Ship Recycling Projects

- Strong written and verbal communication skills

- Attention to detail and problem solving skills

- Highly driven attitude

- Having a Degree in Marine Engineering or Naval Architecture or equivalent

Metizoft offers attractive package for this role which includes:

- Medical/Dental Insurance benefits

- Mobile phone allowance

- Birthday leave

- Annual wage supplement

Job Summary

• Responsible for ensuring set up of the restaurant for service
• Ensure that guests receive prompt attention and service when they enter the restaurant
• Responsible for ensuring that customer’s orders are efficiently processed

Job Specifications

Qualifications:

• Cert / Higher Cert in F&B Service

Experience:

• No specific experience is required
• Skills can be acquired through on-the-job training

Skills and Knowledge:

• Excellent knowledge of food available on the menu
• Basic knowledge of food ingredients and cooking methods of food available on the menu
• Good memory to recall orders

Personal Qualities:

• Passion for the F&B industry
• Good service attitude – customer oriented
• Sociable and people oriented
• Tactful and courteous
• Versatile
• Team player
• Optimistic

The Role

My Client is a leading Oil and Energy firm and they are looking for a Compliance Surveillance Manager to join the team in Singapore. They are a global name in the Oil Trading space and we are looking for candidates who are keen to scale their career in the leading brand within the Commodities space.

Responsibilities

• Oversee all Compliance surveillance framework and policies
• Work with the Front Office / Traders to identify potential non-compliance with laws and regulations
• Oversight of all trading platforms to detect any market abuse and misconduct
• Identify and recommend opportunities for process improvement and risk control development
• Monitor any changes in regulatory developments and ensure the policies are in line with laws and regulations
• Carry out investigation work should there be any alerts, red flags etc

Requirements

• 3 to 7 years of Monitoring and Surveillance experience –
• Candidates with trading / commodities experience preferred
• Strong Financial Crime experience with good grasp of Transaction Monitoring software
• Understanding of wider Compliance topics such as AML, Sanctions etc
• Strong interpersonal skills with the ability to influence senior leaders

Take charge of this opportunity to welcome a new career challenge in 2023.

EA Personnel No R1985201

BeathChapman Pte Ltd

Licence No 16S8112

Why GFC?:

- Training & Support Provided – We ensure that you’re given opportunities to succeed

- Expected on target earnings: S$80,000 ++

- Career Advancement Opportunities

- Quarterly Team-Building Initiatives

- Close-Knit Environment

- Located at CBD, minutes away from Raffles Place & Telok Ayer MRT

- Opportunity to work with a diverse team

Global Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst guiding them on the path to achieve their personal financial goals and objectives. Our MAS regulated Financial Advisors pride themselves on providing professional and unbiased financial advice that helps our clients create and protect their wealth.

Role Overview:

You will be working as part of our successful and growing Business Development Team to help in our sales efforts and finding new clients for our financial advisory services. This is a sales role that will require a hungry and focused individual who is able to seek out new opportunities, network at expat events in Singapore and assist our Financial Advisors in linking up with potential new leads. To succeed in this role, you will need the drive for personal excellence and success plus the great ambition to achieve.

Job Responsibilities:

· Developing new business opportunities to enable access to a greater customer base

· Arrange appointment for the prospect to meet with one of our qualified financial advisors

· Attending events to find potential leads

· Following up on leads to make advisor / client appointments

· Working closely with the financial advisors to understand the company’s products and promote their services

· Work closely with the admin team to ensure client records are up to date

Job Requirements:

· Bachelor's Degree in any field, preferably in Finance and Banking

· 2+ years of industry-related business development experience preferable

· Proficient in English

· Excellent communication and presentation skills

· Results driven persistent and good time management skills

· Hunger for success and to exceed targets

· Excellent interpersonal management skills

· Capital Markets and Financial Advisory Services experience is preferred, but training and courses will be provided if required

GFC is an equal opportunity employer and we value diversity at our company. We do not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.

We regret to inform that only shortlisted candidates will be contacted.

Job Description

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.

• Ability to understand customers’ needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

• Solicit customers’ feedback and identify problem trends for improvement actions

Job Description

The responsibility of this position is to oversee and closely manage Keppel's submarine cable landing infrastructure and equipment which includes the following activities.

• To plan and make ready the cable landing station infrastructure ready to meet the Ready For Installation Date of new submarine cable system projects by working with the cable landing infrastructure providers including in the formulation and execution of agreements from the technical aspects
• Work with the submarine cable vendors and partners to drive the implementation of the submarine cable system including design, manufacturing and installation activities
• Operations and Maintenance of submarine cable infrastructure and equipment with the remote support from the partners, Cable System NOC (Network Operations Center) and coordination with the suppliers and partners as needed
• Work closely with the customers, partners and suppliers on project implementation activities like participation in site survey, installation, testing and commissioning of submarine cable and terminal equipment and follow up regularly to get all activities completed on time
• Ensure that the customers obtain their relevant statutory permits in their respective countries for initial installation with regular follow-up and providing necessary support to them as well as coordination with the supplier
• Ownership and management of the customer experience and relationship management
• Submarine cable fault repair activities in coordination with cable ship, System NOC, customers and other cable landing stations
• Understanding/Implementation of terrestrial fiber-optic network build and its connectivity for backhaul and local loops
• This position serves as a subject matter expert and a point of contact for the customers regarding fiber pair service delivery, service assurance and service management issues and for managing problems through to resolution
• Conduct periodic review meetings with customers/stakeholders and various vendors/providers to discuss about performance, issues and related action items
• Travel may be required within the region or other regions to assist at various sites. Must have good communications skills and able to lead a team
• Project and Operations activities can often require after-hours coordinated activity and/or unplanned after-hours accessibility involving customer-specific
• Ability to multi-task and work independently with minimal supervision in a non-structured environment. Superior interpersonal skills required to work with suppliers, partners, customers and internal departments for managing the life cycle activities of the submarine cable operation

Additional Job Description

Knowledge and Skill requirements

• Education and Experience
• Degree in Engineering. (Electrical, Electronics or Telecommunication Engineering)
• More than 10 years of relevant experience in submarine cable operations or submarine cable projects
• Knowledge, Skills and Abilities
• Experience on working with submarine cable equipment like PFE, monitoring equipment, OADM, SLTE, etc
• Knowledge of Fiber Cables handling and working experience on OTDR, COTDR, BER testers and fiber scope, etc
• Experience in handling customer service delivery, assurance or partnership management
• Well-developed analytical and problem-solving skills, with the ability to set priorities, recognize basic causes, and recommend problem solutions that meet the practical needs of the business
• Good communication skills (both written and verbal)
• Balanced interpersonal style; a team player able to work effectively with employees at all levels
• Self-starter, able to take initiative and work with minimum direction in a fast-paced environment
• Ability to work under severe time pressure

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Responsibilities

• Prepare and revise Method Statements for operational tasks and activities
• Allocate manpower and resources necessary for daily works
• Programme scheduling and Engineering Work Requests application to SMRT
• Prepare and submit relevant construction permits to authorities for approval
• Site survey during design stage and verification of plot area and measurements
• Manage delivery of office materials and containers
• Coordination with various contractors for supply and construction
• Plan equipment lists for replacement team by reviewing site survey data
• Check and prepare equipment for daily use by operational teams
• Plan and execute delivery of 3rd rails and associated components from Depot to Main Line utilizing a flat and well wagon with Locomotives
• Coordinate of interface activities between coring and delivery teams
• Maintain inventory of Plant, Tools & Equipment
• Coordinate activities for transportation of equipment/materials between (and within) depots and work sites
• Supervise sleeper/bearer replacement works with Site Superintendent including hand tamping ballast after each shift

Requirements

• Min Degree in Civil Engineering
• Min of 5 years Site Construction management experience
• Railway/Trackwork project experience is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• You will provide project management, operations and administrative support to projects in Division of Medicine.
• The projects include hospital-wide transformation, innovation and quality improvement initiatives across the outpatient clinics, as well as the establishment of new clinical services ranging from services in the acute hospital setting to shared care models with primary and community partners.
• Working closely with clinical, nursing, facilities and other operational stakeholders to take the project(s) through from planning, financial and budgetary assessment, approval to execution, while providing timely status updates along the way.
• You are required demonstrate good knowledge and mastery of project management, operational excellence, financial planning, workflow design, data collection, reporting and analysis in order to provide guidance to your team.

Requirements:

• Min Degree in any discipline
• Prior Healthcare Operations experience will be advantageous

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Operations Executive

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

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Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Able to prepare tender including the pricing for management's review
• Able to prepare budgetary breakdowns and present cost reports to management
• Able to prepare cash flow projections for management's review
• Able to discuss variation works and final account for the main contract with consultants
• Able to call quotation, prepare quotation comparison and negotiate with subcontractors prior to award of subcontract works
• Able to attend and handle tender interviews

• Degree in Building Management Quantity Surveying
• Minimum 5 years of relevant working experience in a construction company
• Independent & able to meet dateline set