• Key Industry Player in the Region (MNC)
• Very Good Career Growth and Stability
• 8:30am-5:30pm (M-F)

Our client, a Global MNC, has an opportunity for a Winner to join the Team as a Service Coordinator

Key Responsibilities:

• Attend to customers’ enquires / complaints through phone /email/ fax and ensure that necessary actions are taken and followed through.
• Prepare and generate quotation / charges for customers, Job Order Processing (JOP).
• Liaise with sub-contractors, customers and other related authorities/ parties to ensure service are completed within timeline and to customer’s satisfaction.
• Sort out service reports upon completion and ensure they are well documented and uploaded to SMS system.
• Prepare service request form/SMS order for vendors / sub-contractors.
• Prepare shipping form for delivery of items deliver customers.
• Reservations and bookings of air tickets
• Prepare and draw materials / parts for subcontractor or Technician / Engineer.
• Raise purchase requisition to obtain accessories, installation materials or parts which are required in the project / service jobs.
• Ensure orderly records are in order of all the work schedules and proper filing systems and documentations (for example: repair receipts, service reports, quotations, service request, etc.).
• Ensure all work schedule records, filing systems and documentations (For example: repair receipts, service reports, quotations, service request, etc.) are kept in order.
• Coordinate and maintain schedules for projects and service works for all the service personnel.

Key Requirements:

• GCE ‘N’/ ‘O’/ ‘A’ Level with 3-4 years of related working experiences. OR
• Diploma holder probably in Business Administration with 1-2 years of related working experiences.

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Shubhi Dugar (EA Personnel Reg. No.: R21100680) (EOG) by clicking the ‘Apply link’

or call your friendly Consultant, Shubhi Dugar, at 6590 9968 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Responsibilities:

• Coordinate and handle daily Sea Import Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Resolve shipment issues
• Communicate with customers, shipping lines, co-loaders, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Manage documentation flow such as bills of lading, certificates, licences and etc.
• Prepare billing, ensure the relevant charges billed correctly to customer, prepare payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
• Any other task assigned by the superior

Requirements:

• GCE ‘O’ Levels / Diploma in relevant field of studies
• Minimum 1-2 years of relevant work experience in handling Sea Freight import export duties in a Freight Forwarding organization
• Knowledge in freight forwarding, export procedure and permit declaration.
• Computer literate
• Familiar with incoterms
• Strong communication and interpersonal skills and able to function as a team player
• Knowledge of customs regulations and dangerous goods would be desirable
• Able to work in fast-paced environment and meet deadlines.

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

Department: Global Indirect Procurement

Location: Singapore
Reporting to: Cluster Procurement Manager SEA+
Role: Short Term Assignment (18-24 months)

WHAT THIS POSITION IS ABOUT - PURPOSE:

The incumbent is responsible for :

1. Responsible for fostering close collaboration with all key stakeholders and Business Service function to support the Procurement brand and outreach. With reporting line to the Cluster Procurement Lead.

2. Managing procurement activities for the Marketing & Sales category within own cluster in additional to supporting the local organization with other strategic procurement activities. Works in close collaboration with global category lead for appointed category and local management for all other strategic sourcing and contracting initiatives as well as effective management of local supplier relations. Contributes to the development of assigned category and implements the right procurement strategy in close collaboration with business partners within own cluster. Secures the supply of goods and services required by the organization to the specified quality, service and cost criteria through the implementation of harmonized and consistent sourcing strategies. Critical success factors encompass implementation of global category strategies within the cluster. Business partnership mindset is a must.

WHAT WILL YOU DO - RESPONSIBILITIES:

Category Managment Strategy: The incumbent is responsible for procurement activities of the appointed business category within own cluster. Rolls-out appropriate strategies setforth by the Global Category Lead, provides sound direction for appointed category and ensures close collaboration with all cluster stakeholers. Works in close collaboration with Global Category Lead/Procurement Cluster Lead to ensure global startegy considers local requirements and that suppliers' list is managed in the most efficient & effective manner for the cluster.

Suppliers' Management: Identifies and manages regional/local suppliers' pool. Negotiates strategic contracts and ensures optimum and sustainable supply conditions. Recommends timely strategic decisions where relevant to prevent procurement inefficiencies. Ensures sustainability of supply and effective supplier relationship management throughout the supply chain. Demonstrates ability to challenge status quo, proposes and runs projects that will add value to both Procurement and business functions. Provides necessary support to Global or Regional procurement teams for implementation. Supports Global Category Leads to build Innovation & Sustainability strategy with Global suppliers and promotes any ideas that could represent a competitive advantage for JTI.

KPIs & Targets: Achieves set Procurement negotiation targets and KPIs. Plans and delivers Savings targets. Develops and recommends strategic sourcing plan/decisions. Leads and /or supports supplier bidding processes in close cooperation with respective business partners to ensure best combination of quality, cost and service parameters / conditions for products and services are attained. Drives strategy implementation at local and cluster level for assigned category and monitors performance. Ensures corrective actions are taken when required.

Business Partnership: Focuses on demonstrating value of Business Partnership, by developing a customer-oriented approach. Aligns strategy with key business partners and ensures it meets Business' priorities. Establishes alignment and effective communication among procurement organization, business partners and suppliers. Takes preventive actions to avoid supply issues and resolves problems in due time. Assumes responsibilities for additional projects, tasks as assigned by his/her superior and reflect core behaviors in all aspects of work.

Market Intelligence: Shares Category intelligence, identifies trends and opportunities. Applies best practices in procurement process management by utilizing latest models and takes necessary actions for areas of improvement. Conducts supply risk assessments, builds contingency plans, finds alternative ideas, solutions in securing best conditions for the company including extensive market research and proactive sourcing of innovative suppliers.

WHO ARE WE LOOKING FOR - REQUIREMENTS:

• University degree
• Minimum 3-5 years experience in similar environment in a multinational company
• English (business language) other language is an asset (local language based on location).
• Strategic thinking, effective Negotiations, Communication, Interpersonal, Financial analysis, Leadership,
• Business environment knowledge, Management of internal and external parties, Decision making, identifying and applying efficiencies.
• MS Office tools and SAP.

WHAT ARE THE NEXT STEPS - THE RECRUITMENT PROCESS:

• Thank you very much for your interest in the role. You are welcome to apply.
• We will make sure every candidate will receive a reply within 2 weeks after the application deadline.

About the Company:

Our client has been in the supply chain business, serving the defence & government sectors, as well as commercial industries. The company offers end-to-end, integrated, and secured logistics services including sourcing and procurement, ordering and inventory control, acceptance and quality control.

Responsibilities:

• Identify and propose solutions to enhance supply chain efficiency by addressing gaps and weaknesses.
• Investigate and resolve data errors causing inventory discrepancies, focusing on root cause analysis and prevention.
• Evaluate and optimize end-to-end operations processes, from order initiation to replenishment.
• Develop and implement supply chain operations for customers, including innovative logistics solutions.
• Recommend and deploy logistics solutions that meet customer needs while monitoring for potential issues and implementing corrective actions.
• Coordinate operational policies, standards, and procedures to ensure consistency.
• Develop incident or crisis management plans to mitigate gaps and ensure business continuity.
• Demonstrate understanding of business concepts, organizational knowledge, and profitability considerations.
• Collaborate with key accounts to identify new business opportunities and strengthen relationships for revenue growth.

Requirements:

• Min possess a Diploma / Degree in Engineering, Supply Chain Management, Business, or any related field.
• Min two years of related experience.
• Preferably experienced with Excel (pivot, vlookup), SAP, and WMS.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities :

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.
• Manage and monitor contractor performance
• Identify potential issues prior to provisioning.
• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.
• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences
• Prioritize and manage all VIP escalations with a high level of professionalism
• Prepare daily / weekly monitoring and analytical reports.
• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements
• To pick up knowledge and skillsets from other sections within SP to prepare for the possibility of job rotation
• Perform other duties as assigned by supervisors.
• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements :

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred
• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint
• Driving license and own transportation would be an advantage for onsite duties
• Must be team player and possess basic customer service skillsets for effective communication with end-users

PROJECT EXECUTIVE

PROJECT DEVELOPMENT • SITE MANAGEMENT • TECHNICAL CONSULTATION

Our project executives come from a wide range of backgrounds and expertise, but at the heart of it, they are all creative problem solvers who love seeing a beautiful home come together.
Project executives are at the heart of every stage of the renovation process, working closely with clients, designers, suppliers and contractors to transform spaces into homes.

What You’ll Do

• Advice the client and designer on functional and technical feasibility.
• Work with the designer, carpenters, suppliers and contractors to solve production challenges.
• Site management of interior fit-out works.
• Conduct site inspections to ensure your standards are met.
• Manage multiple project timelines and budgets.

Requirements

• Excel Sheet for project and budget management
• Proficiency in SketchUp or AutoCad is a bonus

Background:

The Asia Pacific Leaders Malaria Alliance (APLMA), is an alliance of Heads of Government committed to eliminate malaria and other communicable diseases in Asia Pacific, with a focus on the most vulnerable communities.

Through committed leadership and a specific investment in effective tools designed to defeat malaria for good, countries in the Asia Pacific region have halved the number of malaria cases and deaths in less than 15 years. This fight against malaria in Asia Pacific has been positive but is far from over. If we are to see a true eradication of malaria in the region, a revitalised commitment from all stakeholders, and especially national governments is needed.

This is where you come in. When it comes to making an impact, few roles offer the opportunities you’ll find at APLMA. The APLMA secretariat, based in Singapore, works with Governments, global multilateral agencies, the private sector and civil society to advocate for investment and development of tailored solutions to end malaria in the Asia Pacific by 2030.

Role:

The Communications Manager plays an integral role in bringing APLMA’s mission and vision to further life. Reporting to the Chief Executive Officer, you’ll provide strategic communications leadership and set our communications strategy to increase visibility and raise awareness of the organization, engage target audiences to catalyze action and ensure malaria elimination remains a priority and visible in Asia and the Pacific.

Working closely in collaboration with colleagues across the organization and partners, you will lead all communications needs and issues and drive communications best practice across the organization.

We are seeking a dynamic, seasoned communications professional to lead, direct and oversee these efforts.

Responsibilities:

• Direct, lead and oversee core areas of communications that support the communications strategy - corporate, media relations, digital, and communications materials (e.g., messaging documents, press releases, blog posts, statements, social media posts, articles, infographics etc);
• Collaborate with the CEO and Senior Leadership to execute communications strategic objectives which maintain visibility of the malaria elimination agenda and raises awareness of our work;
• Collaborate with internal programmatic staff and country focal points to develop and frame the region's messaging for target stakeholders and audiences;
• Work with strategic global partners where appropriate to strengthen, Asia Pacific and APLMA’s position as part of a global network;
• Lead/drive proactive media relations and story-telling campaigns, as relevant and appropriate to raise awareness of APLMA' mission and impact across the Asia Pacific region;
• Provide oversight on communications issues, coordinate with relevant internal departments as they position APLMA, and execute communications campaigns and agendas in a regionally and national relevant manner;
• Develop high-quality, creatively written material for external distribution (e.g. media interviews, speeches, talking points) including internal communications and thought leadership initiatives
• Working in conjunction with the CEO, manage crisis communications as appropriate;
• Partner with the internal teams to drive programs, campaigns, and strategy to key issues in a fast evolving global health landscape including climate change, gender, and health security
• Manage a small communications team which includes external consultants and internal staff
• Drive, tracking, measuring and fulfilling the communications functions strategic goals for accountability and progress;
• Conduct work with the highest level of integrity and contribute to the creation of a positive image and overall credibility of the organization through the application of our Code of Conduct, ethics and values and standing with regard to internal and external actors.

Requirements:

Qualifications

• Minimum Bachelor’s degree from an accredited four-year college or university; preferably in communications, journalism, public relations or related discipline.
• Master's degree will be an added advantage

Experience

• Minimum of 7 years of communications experience; healthcare and international development background a plus;
• International experience or prior work in a global organization.

Knowledge and Skills

• Strong knowledge of communication practices, techniques and media relations;
• Effective stakeholder relationship management with proven ability to build trust in stakeholders and influence decision-making;
• Excellent and versatile copywriting and verbal communication skills;
• Ability to think creatively and collaboratively about all elements of communications work;
• Strong managerial skills and prior experience working with a dynamic team and outsourced agencies;
• Cultural sensitivity for effective work in different international environments;
• Highly collaborative style; experience developing and implementing communications strategies;
• A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently; ability to work in a highly matrixed environment
• Strong organizational and problem-solving skills with analytic approach;
• Strong interpersonal, management and leadership skills with the ability to integrate and work well within multiethnic and multicultural teams and finesse to “manage by influence”;

Personal Attributes

• Relationship builder with the flexibility and finesse to ‘manage by influence;
• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels;
• Approachable, adaptable and possess a good sense of humour.
• Able to travel overseas when required.

The successful candidate will be offered 1-year contract employment on full time basis which may be renewable at the end of the term.

We thank you for your applications and regret to inform that only candidates shortlisted for interviews will be contacted.

Job Description :

The Operation Manager will be responsible for the operations on all M&E services with the support of designated teams to ensure service delivery in accordance with the contractual work scope. Under his leadership, the works productivity is kept at its optimal level with the adherence to defined operational controls, administration, and reporting procedures.

He shall report to the Senior Operations Manager and work with him closely to accomplish all project’s objectives.

Responsibilities :

• Plan and prepare monthly work schedules in accordance with the contractual work scope and timelines related to all M&E services works. Compile service reports upon completion.
• Manage all technical personnel, specialists, including direct vendors in all the disciplines within the contractual work scope.
• Reviews contracts' specifications to ensure cost effectiveness and competitiveness.
• Identify and evaluate cost benefits effects on alternative ways in accomplishing task and targets.
• Ensure that all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.
• Ensure all works are carried out in accordance with the schedule planned.
• Monitor and track all project works and their progress status.
• Monitoring of KPIs to ensure compliance with performance framework.
• Ensures effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
• Monitor Non-compliance letters and liaise with Contracts Dept for response.
• Monitor and track clearance for all personnel, including Vendors / Sub-cons and technicians within his work scope.
• Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.
• Conduct regular audits to ensure safety procedures on site are in place and working.

Requirements :

• Degree in Mechanical or Electrical Engineering / Building / Facilities / Estate Management or relevant disciplines.
• Minimum 5 years in similar position with relevant working experience in handling Government properties.
• Proven track records of IFM contracts management experience.
• Fire Safety Manager, Safety Manager or Project Manager Certification of Greenmark Manager will be an added advantage.
• Possess strong analytical and organizational skills with the ability to work independently and willing to go extra mile to reach challenging goals within very tight timelines.
• Good communication skills in both verbal and written.
• Proficiency in MS Office.
• Ability to work under pressure in a complex environment.
• Leadership ability

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

Who we want

Our inhouse creative marketing team needs you – if you’re able to undertake market research, forecast business trends, understand customer patterns and manage marketing campaigns – based on human data, human insight and human behaviour.

Through creative lens.

What we need

• Creative thinking ability

• Solid analytical skills

• Sound business acumen

• Meticulous attention to detail

• Impeccable aesthetic sense

• Enthusiastic curator of cool

• Natural human collaborator and communicator

• Keen follower of all things online and offline

What we are

The Benjamin Barker Group are not just a chain of menswear stores, a bespoke tailor, an athleisure apparel brand, a Web2-2-Web3 platform bridging art, fashion and culture or a popular dining establishment.

We’re a lifestyle holding company with a human-centric focus on the art of life – from the moment you wake up to the time you head off to bed.

We’re also an equal opportunity workplace with real growth opportunities, attractive staff benefits, equal work/life balance, a strong community vibe and a genuine kampong spirit.

Who you will report to

You will report to the Chief Strategy Officer and work closely with him. You will also collaborate with a team of creative marketing professionals who are designers, thinkers, curators, content creators and workmates for life.

How we hire

Please email our Head of Human Resources with a two-page resume (in bullet point format) and a one-page write-up of what you’ll do if you were Head of Marketing of The Benjamin Barker Group.

We’d love to have a coffee with you if you fit the bill

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Responsibilities:

• Develop and articulate a clear digital assets product strategy aligned with business goals and market trends

• Conduct market research and competitor analysis to identify opportunities for product differentiation and innovation

• Define product roadmaps, prioritize features, and communicate a compelling vision to the development team

• Drive the product development lifecycle, ensuring timely and high-quality delivery

• Collaborate with design, development, marketing, and other cross-functional teams to ensure alignment and successful execution of product initiatives

• Act as a bridge between technical and non-technical stakeholders, ensuring effective communication and understanding of product requirements

Requirements:

• Bachelor's Degree in Business, Computer Science, or a related field; Master's degree is a plus

• Working experience in Digital Assets or Blockchain, either on Digital Asset Custody, Bond tokenization, cash tokenization or Central Bank Digital Currency

• Experience in developing products (go to market strategy, commercials, business analsis, product development coordination etc)

• Capital Markets experience in large financial institutions preferred, but open to those coming from Blockchain or Digital Assets Fintechs

• Demonstrated ability to lead cross-functional teams and drive product development

About Us

Fullerton Fund Management (“Fullerton”) values robust relationships, focusing on optimising investment outcomes and enhancing investor experience, to suit the unique needs of our clientele. We believe in building relationships to deliver exceptional experience, inspiring trust through stewardship and investment excellence, and generating value through innovative and sustainable solutions.

We help clients, including government entities, sovereign wealth funds, pension plans, insurance companies, private wealth and retail clients to achieve their investment objectives. We offer investment solutions that span equities, fixed income, multi-asset, alternatives and treasury management, while also focusing on investment insights, performance and risk management.

Incorporated in 2003, Fullerton is headquartered in Singapore, and has associated offices in Shanghai, London and Brunei. Fullerton is part of a multi-asset management group, Seviora, a holding company established by Temasek. NTUC Income, a leading Singapore insurer, is a minority shareholder of Fullerton.

Role Summary

The role will report directly to the Head of Multi-Asset. You will be responsible for multi-asset research and product related work.

Key Duties and Responsibilities

• Support portfolio managers on investment strategy, positioning and performance context
• Carry out in-depth analysis and research to support the generation of trade ideas in multi-asset portfolios
• Work closely with the Risk team to ensure the relevance of the risk reports on multi-asset portfolios
• Prepare monthly, quarterly, annual investment reports on multi-asset portfolios, outlook slides and portfolio review presentation decks
• Work closely with Sales and Client Service team to respond to market events, through written and verbal communication to clients
• Support RFP process and any other projects as assigned

Education Qualification

• Degree holder in economics, quantitative or business discipline

Experience and Skills

• You should have 3 to 5 years multi-asset research and product related work experience
• You should possess experience in conducting research and analysis on multiple asset classes (i.e. equity, fixed income, commodities and currencies, etc).
• You should have excellent interpersonal skills and the ability to confidently interact with peers and stakeholders
• You should be positive in thinking, independent and possess the ability to work under stress and meet tight deadlines

Remuneration

• Competitive and reward for performance

Overall Summary:

"The Service Operations Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance.

He/She posseses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analyzing important reports covering service performance metrics and operations activities."

Roles and Responsibilities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Troubleshoot and resolve service health issues and gathering relevant parties to resolve impediments impacting service performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Prepare and deliver status updates / report to management

• L1.5 support

• Provide guidance to the team to ensure the best support possible for systems availability

• Log and track problem tickets relating to S1/S2 or high impact issues

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Manage high severity incident communications such incident broadcast communication to all stakeholders and provide regular updates to management until incident closure

• Manage the incident and problem management process to ensure all preventive measures and problem resolution are recorded in the Known Error Database (KEDB)

• Implement Response and Recovery Plans and activities relating improvements to service recovery

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Qualification/ Requirements:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 years of Technical / Application Support experience

• Proven experience of working efficiently in a cross functional team

• Able to commit on 24/7 Standby and go on site when required

• ITIL v3/v4 certification and strong service oriented experience / background will be preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.
• Well versed in enterprise architecture methodologies for Market Data Domain.
• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions
• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Co-ordinate with vendor on specifications, build, delivery testing, and implementation systems.
• Work closely with internal infrastructure and security teams for implementations.
• Implement EDM software solutions at an enterprise level.

Skills/Requirement

Must have Skills:

Must have Skills:

· Degree, IT Engineering, Business or Finance

· You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. Strong technical experiences and proven track records in delivering and implementing EDM product and technical solutions at enterprise level.

· Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco

· Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.

· Good experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Primary Purpose and Function

• Responsible of driving and grow tender sales
• Create value for Tender business by building new and more vendors/solutions
• To support company's business planning and development function
• To support product planning & development

Duties and Responsibilities

• Build tendering network to source and prepare tender ground work
• Supervise, monitor and manage all ongoing awarded tenders and ensure tender delivery on time
• Source new and review vendor's solutions costing and quality
• Ensuring prompt payment collection from concluded Tender
• Support AGM's planning works on business and product development
• Understanding of CV market development in competitors' products

Competency Requirement

• Good knowledge on MS Office and tools such as Powerpoint, Excel, Power BI etc
• Good knowledge on Project Management skills and planning in handling tenders, specifically for GOV tender
• Good knowledge of Automotive business,(CV preferred), to support business & product planning / Development

Qualification

• Minimum Diploma in relevant discipline. (Degree preferred)
• At least 3 years in Tender related work
• Involve in business / product development / planning work

5 Day Work Week

Friendly Working Environment

Career advancement and growth opportunities

Job Responsibilities:

• Manage office affairs which include maintaining emergency contact list and conducting yearly training, managing office leases, foreign workers' accommodations, company vehicles, supporting protocols and managing other ad hoc general affairs tasks such as employee inquiries.
• Payroll and benefits administration and assist in recruitment and selection
• Liaise with local government agencies (MOM, CPF, SDF, etc.), periodic changes to employee handbooks, personnel rules, and other procedures
• Create a budget, manage and supervise direct reports, and prepare monthly attendance reports for management based on working hours data recorded in the HRMS.

Job Requirements:

• Diploma in Business Administration or a similar field is required, and at least 1 year of experience managing HR and GA.
• Strong interpersonal and communication abilities.
• Ability to compromise and react adaptably to different circumstances.
• Possess a strong problem-solving attitude.

We regret that only shortlisted applicants will be notified.

Ong Xue Lian, Evangeline

We Got This

EA Registration Number | R1326988

EA License | 18C9251

Responsibilities

• Implement and provide directions in project planning, coordinate works, liaise with clients and consultants, ensures overall progresses based on schedules.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Coordinate with the drafting department with regards to the preparation/ submission/ approval of shop and as-built drawings.
• Liaise with client's representatives with regards to all site matters, attend site meeting if required.
• Delegate tasks and responsibilities to appropriate personnel.
• Recognize and solve potential problems and evaluate project/program effectiveness.
• Develop best practices and tools for project execution and management.

Requirements

• Min. 5 years façade project management experience required.
• Willing and able to travel overseas frequently for project coordination.
• Able to identify specialist drawing/architectural/MEP/Structural termination details.
• Good knowledge of Autocad, Inventor or Revit software will be an advantage.

Description

• Monday to Fri 9am to 6pm , Saturday (half day)
• Customer Fronting
• Enjoys customer service
• Attend to potential parents for cord blood storage plans

Requirement

• Min Diploma in any field of studies

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

JOB RESPONSIBILITES

• Assists Service Leaders in organising table seating
• Serve water and refill glasses as and when needed
• Setup, breakdown the restaurant.
• Setup, clear and help maintain tables
• Complete opening and closing sidework.
• Possess extensive and correct knowledge of menu and non-menu items, their ingredients.
• Maintain side stations stocked and clean
• Assist in cleaning up spills and table cleanliness
• Ensured the timely delivery of food / beverage orders
• Handle basic customers’ queries

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Customer Success Manager is responsible for managing day to day operational support. Gathering customers feedback and comments from the clients. Identifies the client’s needs and work closely with various team and delivering the services.

Customer focused – Manage customer expectations and Build strong partnership:

• Act as a focal point for all support related queries and issues.
• Be passionate about customer satisfaction and experience and continuous service delivery improvements with CoE team.
• Work with customers to ensure they are leveraging services effectively and finding value in our services
• Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided

Communication and Stakeholder engagement

• Possess strong interpersonal skills, which enables them to communicate with customer and team, give clear instructions and provide great customer service
• Ensure that effective communication is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Manage multiple stakeholders. Work closely with sales, support, billing and other technical teams
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business as Usual (BAU) support operations
• Notify/escalate critical issues or variations to senior managers

Staff Management:

• Working closely with a team size of 50-60 EUCD Engineers, ensure that all members understand the team’s objectives and work together to achieve it.
• Responsible for resource forecasting and planning to ensure service delivery is not impacted
• Review and raise resource requirement to Operation Lead.
• Integral part of performance review. To promote communication and provide useful feedback about job performance.
• Ensure that all processes and procedures are followed

Teamwork and Collaboration

• Collaborate, problem solving, and/or strategize upcoming client meetings with various team members
• Collaborate with internal stakeholders to establish relationship across all departments
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes

Planning/Tracking operational activities and service upselling

• Ensure contractual meetings are done in time and open actions are follow-up and closed in time
• Establish Annual plans driving the improvement taking lessons from previous year, review with the senior manager
• Work with Senior managers and sales team to maintain and increase revenue by upselling the services.

Requirements

• 2-3 years as a Service Delivery/Customer Success Executive or Manager
• Good customer management experience
• Excellent written, oral and presentation skills
• Certification in IT Service Management and/or ITIL (v4 or above)

For Interested parties, click the "Apply Now" and send in your resume to <https://go.persolkelly.com/job/apply/4666>.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

• Demonstrate proficiency in managing call center hotlines and ensuring timely follow-up actions.
• Coordinate effectively for funeral arrangements.
• Exhibit versatility in conducting client meetings, whether within the office, on-site visits, or through virtual communication platforms.
• Facilitate the transfer of the deceased to funeral homes.
• Collaborate closely with operations staff and the Finance Team.
• Undertake any additional ad-hoc duties as assigned.

Interested candidate who wish to apply for this position, please send in your resume to [email protected].

Wecruit Pte Ltd

EA License No. 20C0270

Logistics Manager

Our client is US Logistics Company that is expanding its network in Singapore. They are now actively looking for a Logistics Manager to further develop a long-term partnership in this sector. We are seeking a highly organized and detail-oriented Logistics Manager to join our team. As a Logistics Manager, you play a pivotal role in planning and organizing the daily warehouse and distribution operations related to all products inclusive of Pharmaceuticals and to conscientiously observe and perform all job scope and responsibilities assigned. The Logistics Manager need to ensure all operational details meet customer’s expectations and delivery timelines.

• Role: Logistics Manager
• Department:Warehouse Operations
• Remuneration: Max SGD 5800
• Location:Singapore

Commercial

• Prepare commercial proposals for the sales team
• Design and implement logistics solutions as per customer requirements
• Guiding and training of the sales and customer service team in logistics related matters
• Lead RFP/RFI/RFQ logistics requests

Operations

• Lead the overall running of the warehousing, distribution, inventory management, customer service and billing operations in an efficient and professional manner
• Balance client facing customer service and daily operations
• Leading the overall running of the warehouse efficiently
• Sourcing, procuring and leasing of facilities, CAPEX, services and consumables
• Service and cost monitoring of outsourced logistics/ transport services including planning
• Lead the design and implementation of facility layouts, personal and equipment
• Develop new and enhance existing logistics capabilities and services
• Implement general SOP’s, operational guidelines and ISO 9000
• Ensure compliance and maintain accreditation with STP and BizSafe
• Ensure Compliance of KPIs
• Implement regulatory requirements related to health & safety and specific industries
• Conduct and performance incidents reporting
• A good control of stock inventory, accuracy and accountability.
• Ensure good housekeeping as in the 5S practice in Workplace /Warehouse
• Familiar with a range of commodities from furniture, retail, e-commerce, luxury
• Any other duties as assigned.

People Management

• Selection and hiring of warehouse and operations staff (approximately 5 full time + temp)
• Lead and motivate staff to achieve company, suppliers and customer's objectives.
• Conduct training needs analysis
• Recommend job related trainings
• Monitor staff performance periodically
• Conduct yearly & timely Performance Evaluation with staff (on Workday)

Requirements & Experience

• To be successful in this position, you must have the ability to demonstrate or possess:
• Minimum Diploma Level or equivalent or higher
• Minimum 5 years of experience in a managerial role for warehouse management.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) & WMS.
• Experienced in managing and planning local and cross border transport
• Excellent communication & presentation skills.
• Physically fit
• Preference for experience in fast moving environment eg e-commerce, retail

Company Reg. No.: 201131609D | License No.: 11C4684 | Ahmed Umair

Join Our Dynamic Team as a Retail Associate!

Are you ready to embark on an exciting retail journey? We're looking for enthusiastic individuals to join our team as Retail Associates. If you're passionate about sales, customer satisfaction, and creating a positive shopping experience, we want you on board!

Sales/Retail Background Advantageous

Responsibilities:

- Customer-Centric Approach:

- Attend to customer inquiries with a friendly and helpful demeanor.

- Sales Drive:

- Actively contribute to driving sales opportunities, working towards achieving the store's monthly targets.

- Service Excellence:

- Ensure high levels of customer satisfaction by delivering exceptional service and operational excellence.

- Visual Merchandising:

- Manage and maintain well-displayed and replenished shop floor stocks for an appealing shopping environment.

- Operational Duties:

- Perform stock-takes, quality checks, and monitor product expiry dates.

- Operate cash registers and handle payments via various platforms.

- Store Presentation:

- Contribute to the store's cleanliness and tidiness through general housekeeping duties.

- Flexibility:

- Be ready to take on any ad-hoc duties as assigned by the supervisor.

Requirements:

- Training Provided:

- No prior experience required; we provide comprehensive training.

- Positive Attributes:

- Friendly and sociable personality.

- Possess a can-do attitude, self-motivated, and thrive as a team player.

- Flexibility:

- Willingness to work on weekends and public holidays.

Basic Salary with Sales Comission given

*Join us in creating a vibrant and positive retail experience! Apply now to be a part of our energetic team!*

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599