Closing : 8/02/24 , Email to: [email protected]

Sitting within Information Technology Department, the Project Manager is responsible:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process

Crew Leader Job Description

Main duties in this position will be: recruiting new employees, training your crew in proper food handling techniques, and making sure that all shifts are correctly filled. For new crew members, you may need to manage them closely until they are familiar with the protocols of the restaurant.

Among the supervision duties, you will be responsible for all crew members following proper food handling and cleanliness standards. This includes making sure that food is stored correctly, cooked at the right temperature, and disposed of properly. This will also include making sure that the tables are cleaned to restaurant standards between each party.

This job requires you to be flexible. Problems will arise quickly and will need to be resolved just as quickly. You will need to be able to shift gears in order to resolve problems. Our restaurant is a fast-paced environment and we need a manager who will meet our various needs as they come up. You will need to be able to manage multiple functions of the restaurant at once.

Being an independent worker is a must; once you are familiar with the workings of this restaurant we will expect you to manage the crew members with little supervision. Being able to manage your own time is crucial to be successful. You will also need to stay calm in stressful situations and have the ability to think on your feet.

To be successful in this position you will need strong leadership and management skills and enforce compliance with food health and safety regulations. The ideal candidate will be able to handle stressful situations while delivering excellent customer service and has several years of experience in restaurant service.

Crew Leader Responsibilities

• Able to make indian coffee and Tea
• Familiar with indian food south and North Indian food
• Supervising crew members, including cooks, servers, and hosts
• Training crew members on food handling and customer service.
• Making sure that cleanliness standards are followed, including hygiene, quality, and food safety
• Scheduling shifts and making sure that all shifts are properly filled
• Checking the maintenance of equipment and making sure that the equipment is fixed when it is broken
• Monitoring food supplies and ordering more as needed
• Resolving customer problems, including menu questions, pricing questions, and customer complaints
• Helping crew members with their roles when needed
• Resolve issues between crew members when the need arises

Crew Leader Requirements

• Management experience in the hospitality industry, preferably in the restaurant industry
• A food handler’s license
• The ability to work in a fast paced environment
• Strong management, organizational communication, and time management skills
• Exceptional customer service skills
• The ability to be flexible and think on your feet
• Stays calm even in stressful situations
• An independent worker

• Report to the CEO as part of the Broking Team and provide insurance broking advice and placement for clients
• Liaise with clients to understand insurance needs and advise them accordingly
• Obtain relevant underwriting information from client for submission to underwriters
• Review rates, terms and conditions of quoted insurances and advise clients accordingly
• Monitor client accounts and ensure outstanding payments are collected
• Renew clients' expiring policies when applicable
• Undertake relevant training and examinations as necessary to carry out job duties

Requirements:

• Minimum Diploma and possess PGI, BCP, ComGI certificates and/or other related insurance ceritficates
• Team Player
• Motivated and good in communication
• Ability to meet deadlines

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Service Support Engineer (SLA)

Tasks:

• Delivers engineering services to customers effectively and on time
• Monitors and maintains customers’ system equipment and performance
• Guides customers through use of equipment safely and effectively
• Explains new features and suggests upgrades to customers
• Builds close relationships with customers
• Generates SLA reports and presents findings to management and customers
• Able to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Commitment to providing exceptional service to customers and support to peers
• Resolve conflicts or complaints from customers
• Ability to respond to emergencies on time

Qualifications:

• Hold a diploma/degree in electrical engineering, or relevant engineering in RF
• Willing to travel frequently in the ASEAN region
• Good work ethics and growth mindset
• Open-mindedness and innovative thinking
• Time management skills

Position Overview: We are looking for an experienced Brand and Business Development Manager to lead our efforts in building and strengthening our brand, expanding our market share, and driving revenue growth. This role will play a crucial part in shaping the future of our company.

Responsibilities:

• Develop and implement comprehensive brand strategies to increase brand awareness and recognition.
• Analyze market trends, competition, and customer insights to identify growth opportunities.
• Lead the development and execution of effective marketing campaigns and initiatives to achieve business objectives.
• Collaborate with cross-functional teams to launch new products and services.
• Establish and nurture relationships with key stakeholders, partners, and clients.
• Create and manage budgets, track ROI, and report on marketing and business development KPIs.
• Stay up-to-date with industry trends and emerging technologies to ensure our company remains competitive.
• Provide leadership and mentorship to the marketing and business development teams.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field (Master's degree preferred).
• Proven experience in brand management and business development, with a minimum of [3] years in a managerial role.
• Strong understanding of market dynamics and consumer behavior.
• Exceptional strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in digital marketing, including SEO, SEM, and social media.
• Demonstrated ability to lead and motivate teams.
• Results-driven mindset with a track record of achieving targets and objectives.

Job Descriptions:

• Identify new business opportunities and establish new customer accounts.
• Build and maintain relationships with existing customers.
• Follow up on sales enquiries and provide technical support.
• Conduct technical calculations using software.
• Coordinate with the order management team to ensure the smooth delivery of orders.
• Achieve sales targets as defined by the supervisor.
• Identify and coordinate specific customer needs and market trends.
• Perform any other duties assigned by the Supervisor.

Job Requirements:

• Diploma or degree in the engineering field is preferred for this role.
• Able to have business travel, i.e., 1 week/month
• At least 5 years of experience as a sales manager in the field of related refrigeration products, condensers.

Job Details:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Job Requirements:

· Good Knowledge of Corporate Products (Cash Management & Electronic Banking)

· Proficient in MS Office applications

· Good in Problem solving, investigate and analysis skills.

· Good listening and communication skills with confidence in speaking to corporate clients

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

1. Clinic Administration and Leadership:Oversee the daily operations of the aesthetic clinic.
   Provide leadership and guidance to clinic staff, including nurses, receptionists, and administrative personnel.
   Develop and implement clinic policies and procedures in compliance with relevant regulations and standards.
   
2. Patient Care and Satisfaction:Ensure excellent patient care by monitoring the quality of services provided.
   Handle patient complaints and concerns, aiming to resolve them promptly and satisfactorily.
   Implement strategies to enhance patient satisfaction and retention.
   
3. Staff Management:Recruit, train, and supervise clinic staff, including hiring, scheduling, and performance evaluations.
   Foster a positive and productive work environment, promoting teamwork and professional development.
   
4. Financial Management:Develop and manage the clinic's budget, ensuring financial sustainability and profitability.
   Monitor and control expenses, analyze financial reports, and make data-driven decisions to optimize revenue.
   
5. Inventory and Supply Management:Maintain adequate inventory levels of medical supplies and aesthetic products.
   Establish relationships with suppliers and negotiate contracts to obtain the best pricing and terms.
   
6. Compliance and Regulatory Affairs:Stay updated on relevant healthcare regulations and ensure the clinic's compliance with all legal and ethical standards.
   Coordinate inspections and audits as necessary.
   
7. Marketing and Business Development:Collaborate with marketing teams to promote the clinic's services and attract new clients.
   Develop and execute marketing strategies to expand the clinic's patient base.
   
8. Facility Management:Oversee maintenance and cleanliness of clinic facilities, including treatment rooms and common areas.
   Address any safety or facility-related concerns promptly.
   
9. Technology and Equipment Management:Ensure all medical equipment is in good working order and arrange for repairs or replacements as needed.
   Stay current with technological advancements in the aesthetic industry.
   
10. Data Management and Reporting:Maintain patient records and data securely and in compliance with privacy regulations.
    Generate and analyze reports on clinic performance, patient satisfaction, and financial metrics.
    
11. Emergency Preparedness:Develop and implement emergency response plans to address medical emergencies or unexpected events.
    
12. Continuing Education:Stay informed about the latest trends, treatments, and technologies in the aesthetic field.
    Encourage and support staff in pursuing continuing education and professional development.
    
13. Community and Networking:Build relationships with other healthcare providers, referral sources, and community organizations.
    Attend industry events and conferences to stay connected and updated on industry developments.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Require to work on a rotating shift basis which includes weekends and public holidays.

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

This position is responsible for soliciting sales of food and beverage catered events and the execution of the events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adhere to the schedule of delivery orders

• Coordinate with a salesperson on customer’s order before delivery

• Proper loading/unloading of catering equipment into the delivery vehicle

• Delivery and collection to island-wide catering places

• Liaise with customers during on-site setup requirement

• Organise set-up & clean-up after each delivery such as buffet reception, seminar events, etc.

• Inventory control for catering equipment used upon collection of orders

• Maintain cleanliness and provide basic service for the assigned delivery vehicle

• Understand and comply with the mandatory hygiene standards and requirements

• Perform any other duties assigned by Operation Manager

REQUIREMENTS

• At least 1 year of working experience in the related field

• Excellent customer service and ability to interact well with clients

• Ability to work independently and in a team

• Physically fit and able to work in a fast-paced environment

• Willing to work shifts, weekends, and public holidays

• Must possess a Class 3 driving license with clean records and good driving skills

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Info:

• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• Location: Island wide

Job Description:

• Responsible for managing and leading a given district, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.
• Oversee, coach and direct activities of Shop-in-charge person (eg. Store Managers) in the achievement of business objectives and efficient & effective store operations.
• Key Performance Indicators (KPIs)
• Execute retail operating procedures policies and control while ensuring retail excellence.
• Achieve compliance with given statutory and corporate affairs requirements as appropriate.
• Assist in executing promotion/marketing plans and opportunities to deliver sales and profitability targets.
• Ensure delivery of 100% customer satisfaction.
• Achieve district target set by the Management.
• Ensure overall stock loss is maintained below 0.5%.
• Achieve and conversion metrics as per Company benchmark.
• Ensure consistency and compliance of Skechers operating and service standards, policies, and procedures.
• Ensure high standards of store operations are met at all times, providing consumers with high-quality shopping and brand experience.
• Work closely with Merchandising Team in stock allocation and planning.
• Achieve an overall stock turn as per company target.
• Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape, and store formats.
• Loss prevention a key operational discipline.
• Managing all outlets budgets and ensuring that each store operates within the budget.
• Monitoring each store's P&L reports.
• Addressing operational problems that arise.
• Ensure Retail Marketing plans are executed seasonally – aligned with brand marketing plans.
• Work in accordance with Regional and Local VM standards and execute the look-and-feel of the store as pre-agreed.
• Ensure store visits are done consistently and take corrective measures if needed for business growth.
• Prepare store visit checklist reports for weekly review with the Retail / Store Operations Manager.
• Prepare and monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives.
• Develop a team of Store Managers / Trainee Managers capable of executing store sales & marketing strategies and meeting financial objectives.
• Build succession plan through effective hiring, development, training and staff retention program.
• Support and guide direct reports in solving cross-functions and people-related issues.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Responsibilities

• Ensure daily opening and closing duties in the outlet are properly executed

• Overseeing outlet operations and maintaining its operational smoothness

• Maintain high productivity, quality, and customer service standards

• Respond efficiently and accurately to customer feedback

• Recruiting & hiring of restaurant staff

• Responsible for induction training and on the job training of new employees and also newly promoted staff

• Responsible for employee's performance and discipline

• Responsible for achieving target sales and profit levels

• Liaise with Central Kitchen and external suppliers for ordering

• Manage stock levels of beverage and other related utensils and cutleries

• Backend duties: Sales report, stock takes, scheduling etc

• Ensuring safety, cleanliness and sanitation standards are adhered to by all staffs of the restaurant

Job Requirements

• Minimum GCE O-Level or ITE qualifications

• Minimum 3 years managerial experience in F&B or relev experience

• Positive attitude with ability to influence and lead a team

• With F&B experience is an asset but not essential

• Pleasant and cheerful personality, energetic and team player

• Provide friendly and professional service to customers

• Able to multi-task, adapt to fast paced environment and work under pressure

• Able to perform split shift and work on weekends and public holidays

• Possess WSQ Food & Hygiene Certificate

• 5.5 days’ work week (Alternate Sat)
• Work Life Balance
• Variable Bonus x2
• Attendance Bonus
• Salary Increment
• 14 days AL
• Medical Benefits
• Good career growth development
• Company Transport Direct from Boon Lay MRT Stations to Tuas Office
• Immediate starter

Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.

Responsibilities :

· Assist The Customer Services team in answering customer inquiries through phone, email or WhatsApp support.

· Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.

· Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.

· Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.

· Keep accurate and up-to-date records of customer interactions and follow-up actions taken.

· Maintain a positive and professional attitude while working with customers and other team members.

· Perform other related duties and responsibilities as assigned by supervisor.

Job requirements:

To qualify, successful individuals should possess:

· Minimum GCE ‘N’ Level qualifications via experience

· Applicants with at least 2 years of relevant CS work experience

· Has a passion for customer service

· Able to work as a team

· Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details

· Proficient in Microsoft Excel

· Proficient in both spoken and written English

· Cheerful, respectful, receptive, positive, eager to learn

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

** We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

Shamrock Pte. Ltd.

Reg No : R2091083

License : 20C0060

Our client in the banking industry is urgently inviting applications to join their team as an

AVP, Operations Regulatory Reporting

Key responsibilities

• Oversee the regulatory reporting performed by the team and by the vendor on behalf of IPB APAC.
• Conduct reviews on all regulatory reporting requirements to ensure compliance with regulation in each jurisdiction (Completeness, Accuracy, Timeliness).
• Manage changes as required on issues flagged out on the reporting.
• Ensure that all new regulations and changes to existing regulations are identified and properly implemented in the bank.
• Provide assurance that effective processes and controls are in place to manage and perform the Regulatory Reporting tasks.
• Liaise and work in collaboration with counterparts in the different regions to ensure consistency and harmonization of approval on global issues.
• Escalate issues / red flags identified, which may result in late or incorrect regulatory submission to senior management for resolution and remediation.
• Participate in methodology reviews and implementation of any methodological changes.
• Participate in system enhancement IT and support process improvement projects.

Skills and experience

• Undergraduate degree from an accredited college or university
• Minimum 5 – 7 years of operations experience in the banking and financial sector.
• Individual is required to have experience in transaction reporting and/or regulatory reporting
• Good understanding of HKMA / MAS / BaFin / EU (i.e. MIFIR) / US regulatory requirements
• Familiarity with the requirements under the Common Reporting Standards (CRS) / FATCA
• Subject Matter Expert within the field of relevance e.g. Regulatory, Operations processes.
• Expert-level analytical skills, flexible regarding production problem solving.
• Experienced in effectively communicating with and positively influencing stakeholders and team members.
• Excellent communication skills. Fluent in English.
• Displays a high degree of control awareness, attention to detail and focuses on providing quality output.
• A strong team player and ability to work under pressure against tight timelines.

Interested applicants are invited to write in with their updated resume to [email protected].

EA License No. 16S8296 • EA Personnel Registration No. R21102756

Brief description of the Restaurant

We are known for simple and great breakfasts, traditional Italian pastas and GOOD coffee. Named for our philosophy and intimate atmosphere, Kith is where good coffee and delicious fuss-free fare, rally in a compelling invitation to come together and enjoy. We keep it simple and sincere in everything we do.

Job Descriptions

• Work as a member of the Kith team to perform duties including order taking, serving, clearing of finished plates/dishes/cups/glasses, general cleaning and handle cashiering duties
• Up-sell menu items and daily specials
• Proactively offer information and alternatives to help customers and take the initiative to ensure that all menu offerings are in stock, check on customers’ order and provide recommendations for food/beverage menu
• Responsible for keeping café area/side station clean, neat, well stocked and organised
• Familiar with performing opening/closing shift duties without supervision
• Familiar with POS system and ensuring orders are entered accurately
• Maintain positive customer service
• Undertake other assignments and/or ad hoc duties as and when required
• Report to the Outlet Manager/Assistant Outlet Manager

Benefits

• Signing bonus of SGD 500
• starting leave days: 8 days
• Incentive payout for hitting sales target
• Birthday vouchers to employees' on their birthday month
• Long service award

Working hours

• 44hrs / week

Closing: 8th February 2024 , Email: [email protected]

Sitting within Information Technology Department, the Project Manager is responsible:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Conduct regular work group meetings and provide project progress and status reports to stakeholders with good presentation skills.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period

· During project phase, lead the application in covering,

i. Contract Management

ii. Service Level Management (SLA)

iii. Service/Change Request Management (scope, schedule, budget, prioritisation)

iv. Problem and Incident Management (tracking, escalation, closure)

v. Audit and Security Services

vi. Risk Management

What we are looking for

· Tertiary Education in relevant fields is preferred.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Team player with project management and people management skills

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Results and customer oriented

· Good written, verbal communication, presentation, and negotiation skills

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager

· A solid understanding of how people go through a change and the change process

POSITION GOALS

The primary objective of this position is to provide high quality customer service to internal and external stakeholders and Customer Relations with the day-to-day operations of the division.

RESPONSIBILITIES

Responsibilities will include, however not be limited to:

• Be the first point of contact to greet clients and understand, answer and address client needs with a solution-oriented approach.
• Ensure the foyer is visually maintained to reflect a welcoming and professional environment.
• Provide a high level of customer service when hosting international and VIP guests; and provide translation services for international guests as required.
• Effectively communicate with internal and external stakeholders.
• Receive, distribute and manage mail bank and deliveries.
• Maintain office equipment, meeting rooms and staff snacks and refreshments.
• Manage various internal processes such as vehicles and travel.
• Assist and host internal and Customer Relation activities, events and coordinate logistics for meetings, including room setup and catering.
• Draft and format reports and other documents and maintain Customer Relation CRM with high degree of attention to detail.
• Provide exceptional administrative support to the Customer Relations Team and other ad hoc office assistance as required.

SKILLS AND EXPERIENCE

• Strong bilingual (English and Chinese speaking) communication skills both written and verbal are essential
• Competent working with Microsoft Office suite, including Word, Outlook and Excel.
• Possess a positive attitude and be willing to work as part of a team.
• High degree of attention to detail.
• Must have a service-oriented mindset and be capable of making every guest feel valued.

CRITICAL SUCCESS FACTORS

• Epitomise the Ladon values in all interactions with internal and external clients.
• Be the company ambassador in all interactions.
• Providing a high level of customer service to all stakeholders.
• Providing high level proactive response to office matters.
• Displays initiative in regard to maintaining a functional office environment.

Trusted carbon credits. Real impact.

Climate Impact X (CIX) is a Singapore-based global carbon exchange and marketplace that aims to scale the voluntary carbon market; through a joint venture by DBS, SGX, Standard Chartered and Temasek.

CIX offers distinct platforms and products that cater to the needs of different carbon credit buyers and sellers. The Exchange facilitates the sale of large-scale high-quality carbon credits through standardised contracts – catering primarily to MNCs and institutional investors. The Project Marketplace and Auction offer a curated selection of NCS projects that can meet corporate sustainability objectives. Each project on the Project Marketplace and Auction is supported by transparent impact, risk and pricing data.

We are looking for dynamic, highly-motivated and passionate individuals willing to work and learn in a fast-paced environment to be part of this exciting journey to deliver tangible and lasting impact.

For more information, please visit www.climateimpactx.com

Growth Marketing Manager, Marketplace & Auctions

CIX is looking for a performance-driven Growth Marketing Manager to help us acquire, convert and scale our corporate customer base globally. You will work closely with our commercial team to evaluate key customer needs, moments and opportunities; and play a critical role in driving transactions through personalised, cross-channel marketing campaigns that seek to build brand awareness, generate sales pipeline and grow customer relationships for CIX.

The ideal candidate will bring a blend of skill sets across content, digital and growth marketing. You will be responsible for developing and translating our marketing strategy into concrete actions and initiatives to help achieve our commercial objectives. This includes building a marketing calendar, as well as leading and executing marketing campaigns and initiatives that drive growth for our business.

This role will focus on building marketing initiatives aimed at driving customer conversion and retention for our Marketplace and Auctions venues, which includes lead generation, nurture and trigger campaigns. You will have a relentless focus on the customer and like to actively contribute to a culture of experimentation, measurement, learning and iteration.

The position will be based in Singapore.

Key responsibilities:

• Build marketing strategies aimed at driving customer conversion and retention, especially for our self-serve user base
• Develop scalable lead generation, nurture and trigger campaigns to drive global growth
• Own roadmap of ongoing, cross-channel marketing plan, including the execution of campaigns (paid search, social, display, CRM, webinars, and offline events)
• Maintain a high bar for marketing content including creatives and copy, ensuring that all campaigns are brand-compliant and boast high design quality
• Design and execute marketing experiments to test hypotheses, learn from results, and iterate on the approach
• Partner with product and commercial teams to understand funnel performance, identify customer pain points, generate insights, and ideate solutions to optimise the user journey
• Leverage data-driven techniques to create sequenced and personalised scalable programmes and user experiences
• Lead the end-to-end execution of email campaigns utilising Salesforce Marketing Cloud (Pardot), including creation of landing pages and forms
• Set out measures of success, key metrics and objectives for experiments and campaigns; oversee reporting and performance of initiatives and provide data-led recommendations to enable optimisation
• Be a strategic thinker, problem solver, and communicator who is focused on building meaningful and impactful user experiences

Preferred Skills & Qualifications

• 5-8 years experience formulating multi-channel and global growth marketing strategy
• Proven track record planning and executing successful marketing campaigns for demand and lead generation, as well as in lead hand over and pipeline velocity optimisation
• Demonstrated expertise designing, launching and optimising self-service funnel campaigns
• Proven ability to create quality content from scratch or localise for audience needs
• High proficiency building data models, leveraging insights and ML-driven techniques
• Ability to synthesise data into comprehensive marketing and customer optimisations
• Hands-on execution with effective budget and time management skills
• Self-directed team player who can work independently while seeking input from key stakeholders in the commercial and product functions
• Excellent written and verbal communication skills

If you are interested in this position, please apply here: https://grnh.se/1562cac2teu

CIX is an equal opportunity employer committed to diversity and inclusion.

*We seek your understanding that only shortlisted candidates will be contacted.

Job Description:

• Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Requirments:

• Bachelor's degree in Business, Marketing, Communications, or related field
• 3 years of experience in sales
• Strong oral and written communication skills
• Proven ability to lead a team to meet quotas
• Excellent leadership skills
• Experience setting sales goals
• Results-oriented with strong analytical skills
• Deep understanding of systems and best practices
• Proficient in Microsoft Office

We are seeking a highly motivated and customer-focused individual to join our team as a Temp Manager. In this role, you will be responsible for administrative matters, project management and any other duties as assigned.

Job location: Harbourfront

Contract Duration: 12 months

Salary: $3,800/month

Working Hours: Mon - Fri, office hours

Job Duties:

• Assist in database management
• Coordinate and support events planning
• Manage and track budgets for projects
• Develop a data administration and tracking system
• Prepare meeting agendas, documents, and materials

Requirements:

• Background in administrative duties is an added advantage
• Basic project management experience is an added advantage
• Proficient in Microsoft Office
• Good communication skills

Interested candidates may apply via email to [email protected] (indicating Job ID J42849 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Micol Soh – Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Chateraise Singapore has vacancies for F&B Operations Executives (Retail hours)

Job Role and Responsibilities

• To assist Country Manager in Chateraise’s aggressive expansion

• To embark on management training, cross-functional job rotations across core commercial functions such as Sales and Marketing so as to be able to lead and manage both operations and management.

• Support Japan HQ initiatives: Maintain effective communication to ensure smooth execution of promotions, events, or activities. Example, marketing activities & online store database management

• Ensuring all policies and procedures of the company are followed by outlets accordingly

• Conduct checks and audits at outlets to ensure requirements/standards are met

• Any other jobs or duties assigned by the Country Manager from time to time

Requirements

• A Bachelor Degree or equivalent; minimum 2 year working experience in related field

• Track record of non-academic, co-curricular activities

• Keen sense of business acumen, excellence in critical thinking and analytical skills

• Team player with strong communication and interpersonal skills;

• Driven and ambitious in delivery of results

• Able to work well as a team and as a leader when needed

• Good learning ability (both to learn and help others learn).

• Passionate about F&B/ Confectionery an added advantage

• Working Location: Island wide

• Working Hours: 5 days/week, 44hours (inclusive of ocassional weekends and PH)

• Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

Brief description of the Restaurant

• Ikkagoyo is a new opening Japanese traditional style of fine-dining. The restaurant will officially open around Feb-March 2023.
• The concept of this restaurant is to deliver ""KANDO (impression)"" to everyone with ingredients delivered from carefully selected producers all over Japan, Japanese traditional cooking techniques, and the spirit of OMOTENASHI (hospitality).

Job Descriptions

• Shift Management
• Beverage inventory and order management
• Cleaning
• Service Offerings
• Increase the service quality

Job Requirements

• 3 years of similar experiences

Working hours

• 5.5days a week
• Shift system 10:00am～22:00pm 3 hours break (14:30～17:30)

We are seeking for a Bus Operations Executive at full time position. Working at 5.5 days work week; Mon-Fri: 8.45am to 5.45pm; Sat: 8.45am to 12.45noon; Salary from $2500 to $3500, commensurates with relevant working experiences.

Roles & Responsibilities:

• Co-ordinate with customer service team for transport and delivery arrangements.
• Generate Job order for bus drivers.
• Liaise with repair shop on servicing vehicles and government matter and inspection.
• Handle schedule routine throught in-house system.
• Updating of transport service changes for clients and management requirements.
• Raise invoice for the job done and check for completeness.
• Calculate monthly trips and overtime for bus drivers.
• Maintain buses profile, up keep bizsafe records.
• Inform of road tax, season parking and related expenses in due.
• Manage of complaints from customers and public inquires of safety driving matter.
• Liaise with customers, rescheduling and where needy during breakdown or traffic blocking.
• Studying route plan or schedule planning or pick up point, timing schedule, inspect new and regular bus drivers' performance.

Requirements:

• GCE O level and above or with many years of operation experiences in logistics or delivery service company.
• Minimum 2 years of relevant working experience.
• Preferably those who has worked in warehourse, supply chain and distribution center.
• Some knowledge of in Excel and words.
• Enable to communicate in English and Mandarin or Malay.
• Customer service orientated, detailed person, able to work under pressure.
• All age groups are welcome to apply.
• Fresh graduates are welcome.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSk Healthcare Group is an international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumpur. We are a reputable provider of advanced aesthetic treatments and skincare solutions. Our dedication to excellence and personalized care has made us a leader in the medical aesthetic industry. As we continue to expand our services, we are seeking an Assistant General Manager to join our team. This role will play a crucial part in driving business development and executing strategic marketing initiatives.

Job Summary: ClearSk Healthcare is looking for an Assistant General Manager, shaping the future of our business alongside the CEO. In this pivotal role, you'll drive business development and execute strategic marketing initiatives. Your responsibilities span operations, including manning, resource allocation, and HR programs. Managing frontline doctors and staff scheduling, coupled with implementing leave policies, are crucial components. With a focus on KPIs, your efforts will lead to significant improvements in sales and service quality. Join us in making a lasting impact on our organization's success.

Management Trainee Program:

Candidates without direct experience will undergo a comprehensive 6-9 months Management Trainee Program in SG, KL, or Shanghai. The program includes transitional roles in frontline positions (front desk manager or customer service manager) and HQ roles focusing on procurement, inventory flow control, and resource deployment planning.

Responsibilities:

• Assist in managing the day-to-day operations of the clinics, including managing Business Call Centre (BCC) operation, supervising staff, and handling frontline operations.
• Developing and implementing policies and procedures to ensure the smooth and efficient operation of the clinic.
• Overseeing the financial performance of the clinic, including setting budgets, tracking expenses, and analyzing financial data to identify areas for improvement.
• Developing marketing and sales strategies to attract new customers and increase revenue.
• Ensuring that the clinic is in compliance with all relevant laws and regulations.
• Maintaining a safe and clean work environment for staff and customers.
• Collaborating with the medical team to develop and implement treatment plans for patients.
• Providing training and support to staff to help them develop their skills and knowledge.
• Participating in professional development opportunities to stay up-to-date on industry trends and best practices.
• Contribute to business development and execute marketing strategies.
• Allocate resources among outlets and guide HR in talent recruitment.
• Oversee frontline doctors, staff scheduling, and leave policies.
• Focus on KPIs to enhance sales and servicing volumes and quality.

Qualifications and Requirements:

• Minimum Bachelor’s Degree in Business Operation or equivalent
• Minimum 2 years' demonstrated experience in business development and marketing strategy.
• Proven leadership skills for team supervision, adhering to SOPs, and guiding HR in talent recruitment and development.
• Experience in utilizing IT apps to enable business process and generate data analytics reports
• Demonstrated maturity, integrity, results-oriented.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Superior organizational and time management skills, and the ability to efficiently manage multiple priorities.
• Able to grasp the big picture yet maintain high attention to relevant detail and accuracy;
• Able to learn fast, work systematically, Au Fait with the use of apps and IT systems to facilitate work.
• Able to assist the director to conduct weekly meetings or daily briefings to track progress of a team or a project as assigned by the director.
• Demonstrated management and supervisory experience with strong interpersonal skills required
• Possess a high sense of responsibility, accountability, and commitment with the ability to work under pressure
• Able to solve problem and execute solutions systematically.
• Able to break down tasks and assign the tasks to the appropriate person in charge , track progress and completion of the tasks and re integrate the components into the whole
• Able to manage teams and resolve conflicts firmly and confidently.
• About to use computational method to solve problems or design KPIs for his junior managers

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MCF:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.