Responsibilities

• Greet customers and provide prpfessional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Provide professional scalp analysis
• Recommend packages according to individual needs and conditions
• Update clients records in the system
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Stidies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and team player
• Good interpersonal and responsible team player
• Good interpersonal and communication skills
• Good command of spoken English
• Work location - Orchard area

Responsibilities

• Greet customers and provide professional customer service
• Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet
• Update clients records in the system
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair & scalp enquiries
• Perform basic hands-on treatments when necessary
• Provide administrative support
• Complete daily sales report for the outlet manager
• Collection and organization of client cards
• Maintaining client cards in neat and tidy order
• Handle and manage customer feedback (complaints & queries)
• Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc.
• Assist in stock take as required on a rotational basis
• General cleaning duties
• Any other appropriate duties and responsibilities as assigned

Requirements

• NITEC in Business Studies/ Administration/ Management
• Minimum 2 years of working experience in Customer Service (preferably in retail/ beauty industry)
• Require MS Office and Excel Skills
• 6 day work week including weekends and PH (Compulsory to work on weekends & PH)
• Able to work retail hours
• Adaptable to fast-paced environment
• Meticulous and Responsible team player
• Good interpersonal and communication skills
• Good command of spoken English and preferably bilingual
• Work location - Orchard area

Job Scope:

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

• Providing introductory information to prospective and new customers

• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

• Letting patrons know about additional products or services that might benefit them

• Determining the quickest, most effective ways to answer a client’s or customer’s questions

• Escalating queries and concerns, when necessary

• Troubleshooting common issues with products or services

• Working with a team of CSRs and other departments to find appropriate solutions to problems

• Possess valid Class 3 driving licence

Benefits:

1. Lead impactful projects and gain hands-on experience in implementing innovative service strategies and system integration.
2. Be part of a forward-thinking team in a dynamic work environment that values personal growth, development, and collaboration.
3. Balanced 5-day workweek, ensuring you have time for personal pursuits and work-life harmony.
4. Opportunity to work closely with high-profile clients and strengthen your expertise in MAS Outsourcing Guidelines (OSPAR).
5. Leadership growth potential, including team building and direct client engagement.

Job Description:

We are seeking an experienced Operations Executive to oversee and optimize service delivery, operations, and project management. The role demands a proactive and strategic mindset to enhance service standards, drive team performance, and maintain strong client relationships.

Roles & Responsibilities:

• Manage collection operations, projects, and overall service delivery.
• Implement effective service strategies and drive service improvements.
• Conduct performance reviews and ensure compliance with Service Level Agreements (SLAs).
• Lead and manage teams to foster a collaborative and high-performing environment.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Advocate for customer sales and services excellence.
• Familiarize and comply with MAS Guidelines on Outsourcing (OSPAR).
• Oversee system implementation, integration, and ongoing management.
• Perform any ad hoc duties or projects assigned by management.

Requirements:

• Diploma or Degree in any discipline, or relevant operational experience.
• At least 3-4 years of relevant experience in operations, preferably in a call center environment.
• Knowledge of AR/AP processes is an advantage.
• Strong verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Meticulous, detail-oriented, and able to work under tight deadlines with minimal supervision.
• Proficiency in managing client relationships and operational processes.

Additional Information:

• Location: 1 Sims Lane, #03-05/06, Singapore 387355.
• Salary: Up to $3,500 basic + Variable Bonus.
• Working Days/Hours:Monday to Thursday: 9:00 AM – 7:00 PM
  Friday: 9:00 AM – 6:00 PM
  

Job Description

• Execute a project effectively once a project order is being received
• Have a complete understanding of the requirements of the project and the delivery schedule
• Liaise with purchasing team with regards to the procurement of the items
• Work with various departments to problem solve and mitigate arising issues such as facilitating changes in project requirements in terms of products or the delivery schedule.
• Handle the billing for each project in an accurate manner
• Maintain excellent control on inventory to facilitate timely shipment and delivery, thereby maximising customer satisfaction and minimising cost;
• Plan, schedule as well as coordinate materials availability to meet customer requirements
• Engage in regular meetings with internal departments to review project, production and procurement updates
• Other related duties as required by HOD/ Management

Requirements:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in SAP system preferred but not a must

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Clinic Operations Executive

This role reports to the Clinic Operations Manager of the Group. Bridgepoint Health is an operating entity of Sheares Healthcare. As a clinic operations executive, you are the first line support to assist with the administrative and operational support of the clinic. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

The Job

1. Operational Readiness

Ensure clinic’s operational readiness

Ensure up to date information related to clinic operations (e.g. operating hours)

Ensure that clinic assets are in optimal working condition, through planned review cycles and collaboration with clinics, facility management, IT teams

Ensure optimal staffing levels and resource allocation and rostering is timely and adequate

Keep abreast of latest ministry guidelines, ensure clinic’s compliance to regulatory standards, assist in licensing requirements and clinic licensing needs

Ensure stock levels (consumables and non-consumables) are sufficient to support clinic operations

2. Workflows and SOPs

Assist in the drafting of workflows and SOPs

Assist in the periodic audit of workflow, SOP compliance

Work closely with HQ and Clinic team to refine and optimize workflows and SOPs consistently

Assist in training of clinic staff and managing staff development to enhance their skills and performance

Manage patient appointments and follow-ups to optimize clinic efficiency

3. External stakeholder coordination

Work with vendors, suppliers, and contractors to ensure all materials and equipment align with project timelines, quality standards, and budget requirements.

Work with TPA/clients for clarification of claims and furnishing of supporting documents

Work with relevant agencies and PCN coordinators if there are follow ups for claims related to government schemes

Handle patient feedback, coordinate internal escalation process and track to resolution

4. Internal stakeholder coordination

Clinic

• Work with Facility Management to coordinate with clinics on the preventive maintenance of the clinic
• Work with clinic to raise IT related tickets for support/resolution
• Collating documents and submission of documents in a timely manner
• Assist with procurement related matters if necessary
• Assist clinic with patient refund (approval and execution)

COO office

• Support projects taken on by the group including but not limited to onsite health screening projects
• Support B2B related matters
• Support on tender documentations and administrative work

HR

• Assist HR in employee related claims, administering of employee feedback and performance review of clinic staff

Finance

• Assist Finance in month end closing and collation of documents from clinics
• Assist in the reconciliation of TPA/government related claims and data entry for administrative charges.
• Assist in providing inputs for budget preparation
• Generate corporate invoices for B2B clients

5. Administrative

Ensure proper documentation and filing of all operations related documents

Secretariat support - Minute taking and follow up tracking

Assist with tasks otherwise assigned to by Clinic Operations Manager.

The Person

Minimally a diploma in relevant field

Familiarity with the way of working of a clinic, able to assist in clinic shifts when necessary

Training will be provided

Relevant experience in hospitality or healthcare industry is advantageous

Team player, good interpersonal and communication skills

Familiarity with various clinic management systems is a plus

Technology Savvy and computer-literate including use Microsoft Office applications

Can-do attitude

Position Overview:

We are seeking a detail-oriented and proactive Operations Admin Assistant to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We’ve partnered with a dynamic, rapidly growing company in Singapore that is expanding its team and seeking an experienced Vessel Operations Manager (Dry Bulk). This is an exciting opportunity to make a real impact in an innovative and evolving environment!

What We’re Looking For:

• A professional with a minimum of 5 years’ experience in operating Dry Bulk vessels, from mini bulkers to supramax.
• Expertise in overseeing vessel operations, including laytime calculations, agency coordination, bunker planning, and optimizing vessel and port performance, all while delivering exceptional customer service.
• Proven ability to handle operational challenges such as cargo damage, shortages, BLs, LOIs, and bunker lifting issues with confidence and strategic thinking.
• A proactive approach to operating voyages and time charters (spot and contract) for key clients, while building strong and lasting relationships.
• A collaborative mindset, working with internal and external stakeholders to drive performance improvements and cost-efficiency (including fuel optimization and supply strategies).
• A focus on continuous improvement, developing performance reports that drive actionable insights, and contributing to process innovation to establish industry benchmarks in customer service and operational excellence.

If you're looking for a role that combines leadership with impactful operational work, we’d love to hear from you!

How to Apply:
Please send your resume and cover letter to [email protected] to discuss further.

If this role isn't quite what you're looking for, but you know someone who may be interested, don't hesitate to share my details or pass along their contact information.

Antonethe Fadallan (EA Reg no: R1876610)
Faststream Recruitment Pte Ltd, EA License no: 09C3403

JOB PURPOSE

To provide an excellent and effective administrative functions/support to Ops Administration Department, thereby contributing to the smooth backend operations of Red Cross Home for the Disabled.

PRINCIPAL ACCOUNTABILITIES

1. Operations

• To provide administrative paperwork support in the daily operation of the Ops Admin.
• To assist Ops Admin in Assets Tracking carried out by OM-HQ.
• To facilitate Stationery Orders and Distribution.
• To assist in answering Telephone Call

2. Administration

• Issuance of Requisition/Purchase Order c/w Goods Receiving & Invoicing.
• Assist in tracking and renewal of Maintenance Contracts.
• Assist in updating excel spreadsheet e.g. Vendor Details, Funding, etc.
• Processing of monthly bills of the RCHD e.g. Utilities, Licensing Fees, etc.

3. Any Other Duties

• Provide relief assistance/support when teammate is on leave.
• Participate in society events/activities, which occasionally occur on weekends.

JOB SPECIFICATION

1. Qualifications

• Min GCE‘O’ Level, Certificate in Administration, or equivalent.

2. Experience

• Preferably with at least 1-2 years of working experience in general administrative duties.

3. Additional Skills & Knowledge

• Good knowledge in Google Suite and Microsoft Office.
• Good organizational and administration skills are essentials and the ability to prioritise the workload effectively and meet deadlines.
• Able to work independently as well as a good team player, with the ability to relate well to people of all levels, including the volunteers.
• Good interpersonal skills, self motivated, meticulous and able to multitask.
• Possessing a class 3 driving license will be an added advantage.

Roles & Responsibilities:

The Purchasing and Operations Support Executive will manage the sourcing, negotiation, and procurement of food and packaging items for our F&B outlets across Singapore. This role also involves administrative support to ensure smooth operations.

Key Responsibilities:

• Purchasing and Sourcing: Source, negotiate, and procure food and packaging items. Verify supplier invoices for accuracy and approval. Follow up on orders to ensure timely delivery and address any delays.
• Inventory and Documentation: Monitor inventory levels and maintain accurate documentation. Analyze costs and generate reports on procurement and inventory. Input daily store invoices into the accounting system.
• Support and Administration:Provide support to the Admin/ Operations department. Resolve supply, quality, service, and invoicing issues with vendors. Assist with contract management and financial oversight. Handle administrative tasks and perform other ad-hoc duties as assigned by management.

Requirements:

• Professional Certificate/NiTEC in any field.
• Minimum of 2 years of relevant experience.
• Proficiency in Microsoft Office.
• Must be meticulous and organized.
• Committed and hardworking.
• Able to handle deadlines.
• Strong organisational, problem solving, and planning skills.
• Ability to work autonomously.
• Team player with a positive attitude.

Working Hours:

• Monday to Friday, 9:00 AM to 6:00 PM.
• 3 minutes walk from Novena MRT Station.

What We Offer:

• Competitive salary, and bonus plan, based on experience and increasing performance.
• A friendly working environment and being a key contributor of our expanding Singapore business.

If you do not have any experience, we will provide you with training.

Your job is to assist the main controller, and step up as main controller in the event the main controller is away/on leave.

We need a team player who can work well with others and communicate clearly.

Logistics Planning and Coordination:

• Plan, schedule, and coordinate the transportation and delivery of goods to ensure timely and efficient operations.
• Take charge of drivers and delivery assistants.
• Concise communication with the crew to ensure given jobs are completed timely.
• Collaborate with suppliers, vendors, and customers to streamline supply chain processes.
• Coordinate with customers to advise the ETA and resolve customer queries.
• Monitor shipment schedules, track shipments, and resolve any delays or issues.
• Optimize delivery routes and minimize transportation costs.

Team and Vendor Management:

• Supervise and coordinate with drivers, warehouse staff, and third-party logistics providers.
• Build and maintain relationships with vendors and negotiate service agreements.
• Conduct periodic performance evaluations of logistics service providers.

Container/Warehouse Receiving:

• Oversee warehouse operations, including receiving, storing, and dispatching goods.
• Oversee container unstuffing, including receiving, storing and dispatching goods.

Problem-Solving and Reporting:

• Address operational challenges, such as delivery delays or damaged goods.
• Analyze logistics data and prepare reports to improve efficiency and cost-effectiveness.
• Recommend and implement process improvements for overall operations.

A company of inventors that unlocked 5G, ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. Qualcomm is looking for an experienced Export Compliance professional to execute on its enterprise-wide Export & Sanctions Compliance Operations. This role will review and release physical shipment requests, provide process enhancement and risk assessment on Operations. The candidate will collaboratively work with the global Export Compliance team and internal functional groups such as Distribution Center, Logistics, Export Compliance Liaisons, Customs, Sales, Customer Service, Program Management, Engineering to release shipments based on established compliance processes supporting applicable export regulations. The successful candidate for this position will be an initiative-taking and highly productive individual with the ability to manage multiple initiatives, operate at the transactions, and project level. The candidate is expected to work under deadlines, prioritize projects, report status to management, be meticulous, detailed oriented, able to work independently and is highly organized.

Skills and Experience

• Broad knowledge of export laws and regulations and best practices of export controls and sanctions of the US, Wassenaar and other countries laws such as Singapore SGCA, Germany BAFA, primarily US Department of Commerce’s Export Administration Regulations and US Foreign Trade.
• Proven experience in export transaction review, export and re-export license requirement, partner due diligence (includes MEU/MIEU) and restricted party screening.
• Strong analytical skills, including the ability to manage data from multiple sources and interpret requirements and regulations to management and in teams’ settings with collaborative functional groups.
• Ability to develop trusting relationships across Qualcomm, including within corporate functions, business teams and external sources.
• Effective communication and presentation skills to convey information accurately to the cross functional groups such as Sales Operations, Logistics and Customs teams etc.
• Collaborate with multiple teams such as Export Compliance and Government Affairs, team members and business groups to develop and implement creative solutions.

Job Responsibilities

• Review and manage shipment requests (sales orders/miscellaneous shipments) which meets export compliance regulation and license requirement.
• Agile partner distribution request review.
• Improve Operations process and analyze risk assessment.
• Execute post shipment audit and EEI audit
• Maintain Export & Sanctions Compliance operations standard operating procedures (SOP) to meet the most updated practice or regulation changes.
• Drive Operations automation projects with multiple system teams (Trade Export System, SAP, Sales Force, QSales).

Required Qualifications

• Minimum 5 years’ working experiences which includes no less than 2 years direct working experiences on international trade and compliance related filed, and Operational experiences are preferred.
• Working knowledge of SGCA,US, EU export control regulations, including the Export Administration Regulations (EAR), US Foreign Trade Regulations and Wassenaar Arrangement Regulations, especially Categories 3, 4, 5 (Part I and II) of the CCL.
• Bachelor’s degree or above in Legal, International Business, Business Administration, Computer Science, Engineering and/or business equivalent experience.
• Working knowledge / experience in telecommunications, information security, cryptography, electronics, integrated circuits, and computer export controls.

Preferred Qualification

• Additional multilateral regimes and regulations of the countries where Qualcomm operates.
• Familiarity with Oracle, E2Open, SAP, Agile, SharePoint, Sales Force, Dow Jones search tools.

Salary: Up to $5000 + AWS + VB

Location: Changi

Working days: 5.5-day work week (Mon-Fri: 9 AM - 6 PM, Sat: 9 AM - 1 PM).

Job Responsibilities:

- Oversee the operations department, managing a team of 10 staff members.

- Ensure smooth daily operations for both air and sea shipments.

- Address and resolve operational issues and problems.

- Maintain discipline within the operations department.

- Must be familiar with Singapore Customs, Airlines, and Shipping Lines.

- Should be self-motivated, independent, and proactive in work.

- A pleasant personality with strong initiative is required.

- Demonstrate leadership abilities.

Requirements:

-Report directly to the management.

-Proficient in Microsoft Office and comfortable using computers.

-Ability to work odd hours if required.

EA Personnel Name: Chong Yeoh Choo

EA Personnel No: R1437462

EA License No: 21C0845

About the team

Our Medical Services team is critical to the success of Doctor Anywhere. We are a team of healthcare and administrative professionals who oversee Doctor Anywhere’s medical operations including clinics, telemedicine, mobile services, executive health screening and imaging centers. With our patients as top priority, our team works closely together to deliver the benefits of innovative medical technology.

About the role

We are seeking a Principal Executive, Online Pharmacy Operations to join our team. In this role, you shall be responsible for maintaining our online retail presence and taking on related pharmacy operations projects.

The ideal candidate should have a mindset of continuous improvement and proactive collaboration, a strong sense of responsibility and the ability to deal with ambiguity or change. This candidate should also possess a strong operational acumen, good clinical sense, be able to manage complex operational decisions and have a good command of the English language.

This role is based in Tai Seng, Singapore and reports directly to the Senior Manager, Pharmacy Services.

A summary of the key responsibilities are as follows:

• Maintain and manage the online platform for DA goods and services
• Create and update listings on the platform in a timely manner
• Plan, purchase and maintain the stocks of Over-the-Counter health products
• Ensure smooth and efficient order processing, fulfillment, and delivery
• Work with the customer service team to front enquiries and ensure service standards
• Manage customer reviews and feedback to improve product offerings and service delivery
• Prepare regular reports on online performance and sales data
• Analyze data to identify areas for improvement and implement changes to optimize store performance
• Work closely with internal stakeholders to foster collaboration and alignment across the company
• Collaborate with the internal marketing team for campaigns and programs
• Provide clinical pharmacy support to relevant teams when required
• Engage in operational or clinical projects to enhance the DA ecosystem, both physical and digital
• Participate in process improvement initiatives to improve workflows and ensure efficient processes
• Participate in online pharmacy transformation projects
• Any other duties as assigned by the reporting manager

About you

• Bachelor’s degree in Pharmacy or Business Administration
• Minimum 2-3 years of experience working in the retail pharmacy or digital healthcare space
• Clear understanding of local regulatory requirements
• Comfortable with data management, data analysis, and basic market research
• Passionate about online retail and delivering exceptional customer experiences
• Able to engage with stakeholders in a corporate environment with professionalism
• Has an eye for detail and a strong sense of duty and responsibility
• Able to work independently as well as collaborate with others, with an entrepreneurial, roll-up-your-sleeves attitude
• Good communication and language skills
• Comfortable with on-site work
• Genuine curiosity and strong desire to continuously learn and grow
• Has unquestioned integrity and high standards in the work you do
• Adept in using IT programs: MS Office, Google Suite, ERPS, etc
• A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges
• Comfortable with ambiguity and flexible to learn new things - we’re not done growing, and heading into uncharted territories is part of the fun!

Account Manager [After Sales Service]

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Boon Lay

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

York Hotel Singapore, located in Orchard, is an upscale 4-star business hotel with 407 well-appointed rooms and suites. The hotel offers a truly exceptional accommodation experience with multifarious facilities and amenities, including 8 well-equipped function rooms for various events. Guests can enjoy dining at White Rose Café, which serves a tempting array of Western, Asian cuisine, and Penang specialties.

Role Description

This is a full-time on-site role for an F&B Executive at York Hotel Singapore in Orchard. The F&B Executive will be responsible for overseeing food service operations, ensuring excellent customer service, managing food & beverage offerings, communicating with staff and guests, and utilizing culinary skills to enhance dining experiences.

Qualifications

Food Service and Food & Beverage skills
Customer Service and Communication skills
Excellent organizational and leadership abilities
Proven experience in F&B operations
Strong problem-solving skills
Ability to work well under pressure
Certification in Hospitality Management or related field
Knowledge about wedding banquet.

COMPANY BACKGROUND:

Our Client is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). They have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Their portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). They also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

PURPOSE:

As a skilled and highly motivated individual, you will provide technical assistance and support to our users in APAC HQ and 14 Operating Companies (OpCos) in the region, ensuring seamless operations and efficient utilization of IT resources. You will also work closely with internal IT peers to successfully deliver regional projects.

KEY RESPONSIBILITIES:

• Act as escalation point to support IT engineers and Helpdesk enquiries
• Provide guidance to IT Support Engineers and Helpdesk
• Render ad hoc user support such as end user computers, software, and other IT related
• situations
• Perform administrative tasks via Microsoft 365 Admin Center (Intune, MDM, SharePoint &
• Teams)
• Conduct and maintain updated inventory of computer assets (desktops, laptops, etc)
• Collaborate with business users to research and deploy new technologies
• Establish, create new or revise existing policies, processes and procedural documentations
• Collaborate with different business departments to support company events and VIP
• meetings
• Manage and render IT support to OpCos
• Willing to travel and support different office locations in Singapore
• Any other ad hoc tasks assigned by supervisor

REQUIREMENTS:

• 3 years of related IT experience
• Minimum a Diploma/Degree in Information Technology / Engineering, or relevant
• qualifications.
• Preferably ITIL v4 Foundation certified
• Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Center
• Basic knowledge of Active Directory, Exchange and SCCM
• Good knowledge of Windows 10 and 11
• Powershell and Windows scripting is an added advantage
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently under tight schedules and with
• ambiguity
• Ability to converse in Mandarin is essential to communicate with Chinese-speaking OpCos

Interested candidates who wish to apply for the advertised position, please click "Apply"

EA Licence No: 11C5502

EA Registration Number: R23118280

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

General Administrative Support:

• Arrange and manage appointments for uniform collection
• Uniform measurements taking
• Customer Service: phone call management and handling office email
• Support various administrative tasks, such as photocopying, filing, data entry, inventory management, stock taking, rostering and reports preparation.
• Provide general support to visitors.
• Keep track of pest control, photo-copier servicing maintenance, etc
• Manage and maintain office supplies
• Assist with other ad-hoc operational duties as assigned.

Job Requirements

• Minimum 2 years of relevant experience
• Detail-oriented and organized.
• Positive attitude, and willingness to learn
• Working hours: 9:00am - 6:00pm (Mon-Fri)

Established since 2001, Preztigez Asia is a Singaporean company with over 100 staff. We are expanding and hope you can join our team!

Job Requirements:

• Guide and mentor the team
• Able to work on rotating shift which includes weekends and/or holidays
• Strong and dynamic team player
• Positive work attitude
• Possess valid Singapore class 3 driving license and/or PDVL, accident free, minimum 2 years driving experience (insurance requirements)
• Excellent communication and interpersonal skills
• Required language(s): English
• At least 2 Year(s) of work experience in similar role

Job Responsibilities:

• Comply with company’s plans and vision
• Work with the Operations team to organize workflow and guide team members to their duties or delegated tasks
• New Staff onboarding (briefing on SOPs, employee handbook) - as and when hired
• Resolve problems and complaints
• Update on staff welfare
• Prepare and submit work reports
• Able to handle stress and work efficiently
• Maintain effective communication with team members and the management
• Ensures work environments are adequate and safe
• Incident reports - ensure proper process and filing
• Propose and implement staff evaluation
• Familiar with best industry practices
• Familiar with laws and regulations
• Any other ad-hoc tasks as assigned by the Management

• Eastern Part of Singapore;Accessible from MRT Station
• 5 days’ work week
• Opportunities for career advancement

Our client, an established logistics company providing services in Healthcare Logistics Transport Solutions, is seeking for a passionate and suitable candidate to join the team!

Job Responsibilities

• Responsible for all operational activities to the customers accounts (Medical Institutions/ Medical Devices)
• Manage a team of customer service personnel; provide guidance and support to the team to ensure quality service is provider to customers and key clients
• Represent the company as the main point of contact for clients; Manager both internal and external customers
• Work closely with clients to facilitate smooth operations and resolutions of any issues that arise
• Establish Service Key Performance; Conduct gap analysis, identify areas for improvements to improve service level, productivity to meet and/ or exceed customer’s satisfaction
• Manage the performance of the team and develop them for further development
• Lead and manage the implementation of any new projects
• Manage the P&L of assigned client/ customer accounts
• Other ad hoc duties as required

Job Requirements

• Minimum Degree in Business/ Supply Chain/ Logistics/ Industrial Engineering or equivalent
• Minimum 5 years of relevant experience, preferably in a healthcare logistics firm
• Proficient in SAP will be advantageous
• Strong knowledge of distribution, warehousing and logistics concepts
• Good interpersonal and communication skills

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

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Guest Service Manager

(Western Cuisine - Fast Casual Diner)

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Relevant experience

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Salary: $2800 - 3300 + $750 Transport Allowance
• Working Days: 5 days , 8– 5.15pm
• Location: Kwong Min Road (Boon Lay)

Job Description
Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279