Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

· Greet and meet people coming into The SKILT Centre and direct them to appropriate areas

· Efficient handling of call inquiries and providing general information of services in The SKILT centre

· Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages

· Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions

· Generate and calculate invoice, record, collect payment, and issuance of receipts on time

· Handle changes in billing, refunds, and credits.

· Handle closing, settlement, and payment collection

· Provide cross-coverage of other Service Relations Officer who may be on leave.

· Support operation functions as and when needed

· Monitor general hygiene and cleanliness of The SKILT Centre

· Any other ad-hoc duties assigned by the management

Requirement

· Min O levels

· 2 years’ working experience in administration, customer service and/or receptionist role

· Fresh school leavers are welcome , training provided

· Good interpersonal and communication skills

· Able to speak mandarin to mandarin speaking parents

· Positive working attitude and customer centric mindset

· Customer service mindset

· Meticulous and organised with attention to detail

· Ability to work independently and as a team.

· Enjoy working in fast-paced environment

· Proficient in MS Office

· Hard working and keen to learn

Location

Upper Thomson or Bukit Timah

Work Hours

Mon

8:30am-1:30pm

Tues - Sat

1:30-6pm

or

Mon - Sat

1:30-8:30pm

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $4,000.00 per month

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Formulate and implement strategies/action plans for forging partnerships with universities - undertaking research and analysis of markets and universities, as well as trends and developments in the international education environment, to identify opportunities for the SMU community, focusing on forging partnerships with universities in the Americas.
• Advise and support management in SMU's external engagements, including managing incoming visits by partners/higher education institutes and staffing SMU principals for outgoing missions.
• Formulate, implement and evaluate strategies/action plans to raise awareness and build reputation for SMU within the global university community.

• Post-graduate qualifications or Bachelor Degree in International Relations, International Marketing or fields of study with a global-orientation.
• 6 years experience in the international education sector or working on cross-cultural exchanges at the people-to-people level, or in similar field of work.
• Proven high level skill in partner and project/event management – working with diverse teams and across cultures to achieve objectives, as well as in business development, analysis and cultural appreciation of foreign countries/markets.
• Strategic and analytical thinker.
• High level of written and oral communication skills.
• Meticulous with an eye for detail and keen appreciation of good documentation.
• Ability to manage multiple, competing tasks and deadlines with a high degree of accuracy.
• A good combination of high intelligence, emotional and cultural quotient.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

JOB SCOPE

Butler Services offer personalized service with commitment to create unforgettable memories for our Guest at Marina Bay Sands. It provides 24-hour Butler service to our 63 Suites. It is a position that requires attention to detail, self-confidence and multi-task skills as critical qualities in Butler service. The main duties include Butler specific tasks representing other department such as In-room dining and housekeeping into a single position. Butler role also serve as a personal assistant with proficient computer skills, a Concierge who eloquent to offer guest’s preferred products and services. Butler is a one-stop service from simple tasks of proactively seeking assistance for repair to extravagant showcasing of creativity by organizing floral arrangements in the Suites or special celebration. The main duties of the Butler includes preparing the Suites for Arrival, In-stay and Departure; Meet & Greet Guests around the property; satisfying personal preferences and needs. Butler Services perform their duties with utmost purpose to make our VIP Guests happy and create unforgettable memories in most luxurious way.

Job Responsibilities

Accomplish Day to Day Operations

1. Perform VIP Guest meet and greet and farewell process according to the set standard.
2. Up to date of internal promotions and be familiar with in the local community, famous events in town and local offerings. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore. Recommendations can be made to guests to enhance their stay in MBS and Singapore.
3. Be able to escort guests within MBS premises: Hotel Point A to the Suite point B or other locations accordingly
4. Offer Guest additional services to enhance the Butler personalize experience such as, hotel tour, suite rooming, explanation of services, unpacking and packing luggage.
5. Adapt to changes and ensure adherence to organizational operating procedures and service standards.
6. Work closely with relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining and any F&B venue to prepare and execute accordingly for Suite/VIP Guests.
7. Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set Standards and to guest’s satisfaction.
8. Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.
9. Service and clean all butler suites and rooms as well as provide turndown services.
10. Handle floral set-up as well as daily amenity arrangements for all butler suites and rooms.
11. Review in-house, arriving and departing guest suites and rooms on a daily basis.
12. Be familiar with the set-up and functionality of all equipment in the suites.
13. Take orders for in suite food and beverage, deliver and serve accordingly.
14. Respond to guest requests and answer queries; able to do a quick research if answer is not readily available and professionally according to set standard.
15. Respond to guest requests and liaise with other relevant departments such as Housekeeping, In-Room Dining, Bayfloral etc. in daily operations.
16. Attend to service the suites and other assigned areas as needed, including but not limited to: food & beverage service, restocking product, equipment and supplies.
17. Attend to laundry, dry cleaning, ironing, mending and shoe polishing as needed
18. Run errands for guest as assigned including shopping, entertainment and flight ticket purchase, food purchase, deliveries and packages
19. Pick up and record all pertinent data, guest preferences into guest profile as needed

Perform Service and Operational Excellence

1. Exhibit exceptional customer service at all times to guests and fellow employees
2. Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history is updated on Guest profile in individual folders and Opera system
3. Recommend new ideas to enhance guest experience and revenue generation.
4. Update services and identify potential challenges based on Guest experience

Apply Operational Risks

1. Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
2. Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
3. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
4. Respond emergency situations
5. Respond to guest requirements as long as they are safe, legal and economically sound
6. Able to understand Butler Services Risk assessment forms and assist the Manager on Duty to collect all specific details.
7. Handle luggage/baggage lifting or other related requests such as moving the items or storing.
8. Long period of standing, walking; seating or taking stairs may be required.
9. Move operational equipment or other items may be requested. This includes constant movement with the Butler trolleys, pushing, carrying items. Able to perform under high stress level and able to deal with challenging Guests

Participate Employee Engagement

1. Practice well-mannered and groomed as per company standard at all times
2. Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
3. Self -Motivate for continuous learning and development

Involve in Documentation, Financial and report management

1. Attend scheduled departmental meetings as required.
2. Review systems and processes for workflow and productivity improvement.
3. Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Butler Team.
4. Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
5. Contribute ideas in support of the company vision, mission, value and guiding principles
6. Actively involve to sustainability programmes to drive organisational green initiatives
7. Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education

• Minimum GCE O Level
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage

Required Experience

• Minimum 1 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Required Knowledge

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• General knowledge is recommended: F&B; local activities; world culture is an advantage

Skills / Abilities / Presence

• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.
• Self-confidence and charisma, able to engage in personal conversation with Guest in a professional manner
• Flexible mind-set and able to share ideas, projects to the team
• Computer skills is advised, able to run reports, create files and other documents
• Clear verbal communication skills

Job Description:

• Responsible for daily operations and management of the whole restaurant
• Staff training and scheduling: Create staff schedules, manage shift rotations, and ensure proper staffing levels during peak and off-peak hours, optimizing labor costs without compromising service quality.
• Financial and inventory management:Develop budgets, control costs, and drive profitability while monitoring financial performance.
• Guest Satisfaction: Ensure excellent service and food quality, addressing customer feedback and creating a welcoming atmosphere.
• Team Leadership: Recruit, train, and lead a motivated team to achieve operational excellence.
• Marketing and Promotion: Execute marketing strategies, plan events, and enhance the restaurant's visibility and reputation.
• Revenue and Sales Growth: Collaborate with the restaurant management team to develop and execute strategies for increasing sales, promoting specials and events, and achieving revenue targets, while monitoring and controlling costs to maximize profitability.

Qualifications:

• At least 5 years experience in Chinese food and beverage management
• Have the ability of market development, and can meet the performance requirements.
• Strong organizational and leadership skills.
• Familiar with food and beverage regulations in Singapore.
• Good communication skills

*The salary is subject to the candidate's performance and abilities.

Job duties：

Responsible for the daily production arrangement and management of the workshop, organize and coordinate the production according to the production plan issued by the planning department, ensure the completion of customer orders with good quality, quantity and delivery time, and achieve the targets of the workshop assigned by the production department.

1. Guided, supervised and checked the daily production arrangement and management, and organized the statistics and analysis of various production data

2. Responsible for the command and control of workshop production process to ensure the continuity and balance of production operations;

3. Supervise and inspect the implementation of the quality assurance system in the production process of the workshop, analyze the causes of unqualified products, review and improve the quality problems, and improve the qualified rate of products;

4. Responsible for the control and management of production costs in the workshop, and continuously reduce the production costs under the condition of stable quality;

5. Cooperate with relevant departments to verify and organize the application of new technology, new process and new equipment to improve labor productivity;

6. Responsible for organizing the implementation and inspection of 5S management and on-site management activities in the production workshop to implement safe production;

7. Responsible for the personnel management of production personnel in the scope of responsibility, such as probation, regular employment, transfer, promotion, overtime approval, leave, resignation, dismissal, etc

8. Responsible for organizing the management and maintenance of production equipment and tools in the workshop;

9. Hosted the morning meeting of the production workshop, and supervised the convening of the meetings of each shift and group;

10. Assign, train, guide, supervise, check and assess the work of each subordinate in the workshop;

11. Responsible for handling abnormal situations in the workshop and coordinating with other departments to ensure the normal operation of the workshop;

welfare :

specific negotiable;Provide working meals, birthday benefits, annual salary adjustment and promotion opportunities

58 RECRUITMENT PTE. LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

Roles & Responsibilities

• Responsible for ensuring set up of the restaurant for service
• Taking orders and answers questions on meal items
• Ensure that guests receive prompt attention and service when they enter the restaurant
• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up the table, clean the chairs and place them properly at the table.
• Makes recommendations to customers
• Any other ad-hoc duties reasonably required
• Able to commit 10 hours / day and stand long hours.
• Requirement to work weekends and public holidays.

Benefits

• Annual Leave (Full-timers)
• Medical Benefits (Full-timers)
• Uniforms provided

Job Summary:

We are looking for a detail-oriented and customer-focused service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include repair and calibration of our market leading visual and infrared camera equipment as well as detection and metrology devices. Further the Service Manager will be providing the highest level of customer service and developing lasting customer relationships through outstanding customer centricity. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as a service manager, you should display a strong technical hands-on mentality as well as outstanding cross-functional collaboration skills across all hierarchy levels. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.

Primary Duties & Responsibilities:

· Repair and maintenance as well as calibration of customer cameras and other instrumentation

· Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

· Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

· Setting up and maintaining a service desk and evaluating its efficiency.

· Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.

· Monitoring department issues and client complaints to create methods to lessen recurring issues.

· Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

· Maintaining strong relationships with manufacturers, dealers, and sales representatives

· Helping to train new employees in company procedures.

· Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes

Job Qualifications:

· Technical Education and experience in repair of hi-tech equipment or related field.

· Ability to set up and manage service center.

· Strong industry knowledge.

· Excellent communication and customer service skills.

· Computer literacy and good organizational skills.

· Strong creative thinking and problem-solving skills.

· The ability to work under pressure and handle stress.

· English is mandatory, any other Asian language will be an asset.

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize.

The successful candidate must:

· Responsible for supervision of all site work in cooperation with Project Managers;

· Assist Project Manager in monitoring and managing the day-to-day operations, including site progress, quality, safety, and project cost monitoring;

· Assist to review and develop project schedule with Project Planner for the project detailed construction plan and ensure it complies with customer specifications, engineering deliverables and meet delivery dates;

· Identify any deviations from the agreed scope or premises of the project, assess the impact and ensure remedial action during the construction planning and execution;

· Prepare weekly progress reports inputs and other deliverables of project as required by Project Managers;

· Ensure project quality plan is carried out and in line with audit requirements;

· Assist Project Manager to organise weekly toolbox meeting and housekeeping, respective site operational meetings on related project matters

Requirement:

· At least a Bachelors Degree, preferably in Civil Engineering or related discipline;

· Minimum 5 years relevant local experience in MEP services, E&M systems and Civil and Structural works, preferably in construction industry;

· Able to lead teams and manage effectively;

· Excellent interpersonal and communication skills

Suitable candidates are encouraged to apply this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 2 years of relevant experience in the Food Court, Coffee Shop, Hawker Stall, Food Centre, and Restaurant.
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

Job Responsibilities:

• Provide support to the Helpdesk Manager and Team Lead in delivering a highly efficient Helpdesk service
  Ensure that cases are addressed promptly and in accordance with the agreed-upon Service Level Agreement (SLA).
• Utilize established FAQ and SOP guidelines to perform basic troubleshooting.
• Serve as the official representative for the company when communicating incidents, requests, or inquiries regarding our products to agencies, businesses, citizens, and developers. (includes LifeSG, VICA, and SG Tech Stack, among others).
• Handle cases through multiple channels, including hotlines, emails, online forms, chatbots, portals, and case management systems.
• Maintain a strong customer-centric focus, striving to enhance the overall experience and satisfaction of our valued customers.
• Prepare accurate and insightful statistics and reports to provide regular updates.
  

Job Requirements:

• GCE ‘O’ level, Diploma/Degree in Computer Science/ Engineering, Information Technology, equivalent
• Minimum 2 years in IT or Technical Helpdesk industry
• IT literate and proficient in multiple IT platforms eg chatbot, tech stack, AWS clouds, etc;
• Good communication and interpersonal skills
• Familiar with Microsoft Office (Word, Excel, Powerpoint etc.)
• Able to perform 12hrs rotating shift work on request

Salary range : S$3,500.00 - S$4,300.00

Location : Alexandra, Pasir Panjang / (Nearest MRT station: Labrador)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

Customer Service Officer | Learning Centre | AMK

Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote TWC programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.
• Arrange replacement lessons for students, and appointments for parents, Centre
  Management or teachers.
• Responsible for center's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job
  roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description:

• Oversee the hosting of critical business solutions in the Regional Cloud Infrastructure.
• Contribute to the consolidation and integration of cloud services within the region.
• Design and implement infrastructure for Operation Companies (OPCOs) to connect to global and regional solutions.
• Participate in various regional IT infrastructure projects, focusing on upgrades and legacy system elimination.
• Provide support for SD-WAN and other infrastructure initiatives in the region.
• Collaborate with global, regional, and country IT teams to implement and uphold global IT security initiatives.
• Manage tasks like patch management automation and the implementation of multi-factor authentication (MFA) using tools such as Manage Engine, Zscaler, Rapid 7, and Trend Micro EDR.
• Execute initiatives recommended by Global Security Audit (GSA) teams to enhance IT security posture.
• Assist in documenting IT section policies.
• Conduct regular PDCA (Plan-Do-Check-Act) cycles and follow-ups with countries to ensure adherence to the outlined initiatives.

Job Requirements:

• Possess a minimum Bachelor's degree in IT or a related field.
• Demonstrate 5 to 7 years of in-depth experience in managing IT infrastructure and security at a regional level.
• Exhibit business-driven thinking with a robust understanding of prevailing IT infrastructure and security solutions.
• Possess strong project management, problem-solving, and coordination skills.
• Have experience with cloud solutions, particularly in managing a regional cloud setup using Azure.
• Be proficient in Microsoft O365 tools.
• Be open to business travel as required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

The Company

My client is an established and key leader in the Retail industry. Currently hiring a highly driven and analytical finance talent to oversee a regional business controlling portfolio.

Requirements

• Minimum 5 years of Analysis experience in the commercial sector, ideally with Regional exposure
• Retail/ Luxury Retail or similar industry exposure
• Strong Excel skills
• Desired traits: Proactive, highly driven, independent, team player, analytical, ability to work in a fast-paced environment, strong interpersonal and communication skills
• Singaporean/ Singapore applicants

Budget: SGD 8,000 – 9,000 per month + Variable Bonus

Job Scope

Reporting to the Head of Finance, you will be responsible in driving timely and insightful analysis, analyzing data and identifying opportunities to optimize the value chain, sales reporting, as well as monitoring and highlighting development areas for various sales channels/ categories. You will support in corporate planning, analysis of inventory movements, budgeting and ensure achievement of budget targets. You will work closely with Country Heads, Sales & Marketing and relevant stakeholders on advertising and promotion spends, track compliance with the company’s procurement policies, and audit supplier’s contracted rates and invoices. You will provide detailed data and financial insights to drive business performance and continually contribute in driving process and system efficiencies.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12877865, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1217737

You will be responsible for the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Planning Manager is responsible to assist the Director of Events in the implementation of all Policies & Procedures specific to Event Sales and Convention Service.

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Catering / Event Manager or Convention Services Manager.
• Good operational, administrative and interpersonal skills are a must.

We are looking for suitably qualified Operations Executive to join our “Applications & Operations” team. You will have the opportunity to learn from maritime domain experts and work with young tech enthusiasts who are passionate in making an impact in the maritime industry.

Job Description:

• Responsible for handling daily shipping operations, including port expenses/disbursements
• Close follow-up and liaising with customers to ensure smooth operations
• Swift attention and response to customer’s enquiries
• Responsible to resolve conflicts, problems to achieve excellent customer service
• Diligent input of shipment data into eLSA platform
• Perform other ad-hoc duties as assigned

Job Requirements:

• Minimum a Diploma in Maritime Studies or related disciplines preferred
• Some experience in vessel operations is advantageous (or training will be provided)
• Fast learner with a tremendously positive attitude
• Good listener with excellent communication skills
• Proactive and motived to get things done
• Patient and attentive to details
• Customer oriented problem-solver

Please send your resume to [email protected] including indication of expected salary and earliest available date. We regret that only shortlisted candidates will be notified.

Manager/Supervisor Role

Job Highlights

• Full Time

• Salary: $3,000 – $4,900

• Working Time/Location: 8:00am-8:00pm/Island-wide

• One day off a week

Job Description

• Work closely with CEO

• HR management and hiring of new staff

• Problem solving for all outlets that may arise

• Being able to manage approx. 70 employees across the company

• Good communication skills (able to speak multiple languages/dialects)

• Regular spot checks and managing over 20+ outlets island-wide

• Manage and ordering stock for all outlets

Requirements

• Punctuality

• Good hygiene

• Responsibility

• Proactive learner and team player

• At least 3 years of experience in related field

[What the role is]

Joint Decontamination Operations Department (JDOD) develops capability as well as coordinates and jointly manages the decontamination operations for Chemical, Biological and Radiological (CBR) incidents with other departments and agencies.

[What you will be working on]

You will be part of a team under the Ops Planning and Development Branch of JDOD to develop the operational plans and build up capability for the recovery phase of chemical, biological and radiological agent incidents. You will be responsible for the following:

• Develop the operational plans and methodologies for carrying out CBR decontamination operations in the Recovery Phase

• Conduct regular review on operational plans and SOPs, as well as vendors’ response plans to ensure and maintain high level of competencies & proficiencies

• Explore CBR-related Decon Technologies to enhance decontamination operation

• Explore, review, and develop CBR-related Decon Technology adoption projects on emerging/existing Decon equipment

• Track the development of emerging/existing CBR-related Decon technologies and assess their suitability and effectiveness for local use

• Manage CBR-related Decon capability development projects

• Oversee the operational readiness of the contractors/service providers

• Provide secretariat support for Steering Committee/Working Group Meetings

• Possible to be deployed for CBR Ops scenarios

• You will be working with other government agencies and NEA Division/Dept that would require the ability to manage multiple priorities and stakeholders at the same time.

• Candidates are required to be physically fit to assist in the conduct of CBR training, exercises, and for operational deployment.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Enjoy planning, and applying critical thinking and analytical reasoning in the area of work

• Previous working experience in the areas of emergency response, and HAZMAT/CBR ops experience will be an advantage

• Proficient in Microsoft applications such as Word, Office Excel and PowerPoint

• Willing to take initiative and carry out plans

• Good organisation skills

• Good team player with strong interpersonal skills and possess the ability to see through assigned tasks independently

• Meticulous with an eye for detail

• Self-driven and always ready to strive for improvement

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Assistant-Director--Joint-Decontamination-Operations-Dept-_JR-10000025796

Regional Sales Force Effectiveness Manager

Working Hour: Mon-Fri - 9am-530pm
Working Location: Tampines
Salary: $5000 - $7000

Position Summary:

Reporting to President

The Regional Sales Force Effectiveness Manager will play a crucial role in optimizing the performance of our sales force through effective management and utilization of the Sales Force CRM (SFDC) as well as any other tools promoting Sales Force Effectiveness (SFE). The successful candidate will be responsible for driving the implementation, adoption, and continuous improvement of SFE strategies within the region, ensuring alignment with company goals and objectives.

Job Responsibilities:

Sales Force CRM Leadership:

• Lead the development and execution of the regional strategy for Sales Force CRM (SFDC).
• Oversee the implementation and integration of SFDC tools and technologies to enhance sales processes and efficiency.
• Oversee the implementation and integration of SFE tools to enable the organization for successful execution of growth strategies.

Training and Development:

• Develop and deliver training programs to ensure the sales team is proficient in utilizing SFDC and SFE tools to its full potential.
• Provide ongoing support and guidance to sales representatives, addressing any issues or challenges related to SFDC usage.

Data Analysis and Reporting:

• Utilize SFDC data to generate actionable insights and reports, enabling informed decision-making at both regional and organizational levels.
• Implement and maintain KPIs to measure the effectiveness of SFDC initiatives.

Continuous Improvement:

• Identify opportunities for process improvement within the sales force, leveraging SFDC capabilities.
• Stay informed about industry best practices and emerging trends in sales force effectiveness.

Collaboration and Communication:

• Collaborate with cross-functional teams, including sales, marketing, and IT, to ensure seamless integration of SFDC into overall business processes.
• Communicate regularly with regional sales leaders and teams to gather feedback and address concerns related to SFDC and SFE.

Job Requirements:

• Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
• Proven experience in sales force effectiveness or a similar role.
• In-depth knowledge of Sales Force CRM (SFDC) and its functionalities.
• Strong analytical skills with the ability to interpret and leverage data for decision-making.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

• Keep accurate records of the Company’s financial transactions
• Manage full set of accounts with financial reports, profits & loss, and balance sheets for the group companies
• Assist in managing accounting matters such as budget preparations, cash flow management, bank reconciliations, and accounts receivable/accounts payable.
• Participate in audit preparations by coordinating with auditors for financial statements and other finance-related documents in order to comply with accounting and tax legal requirements.
• Support the Finance Manager in preparing for future IPO projects
• Liaise with bankers, suppliers, and contractors if necessary

Qualifications & Requirements:

• Bachelor’s Degree in Accounting, Finance or other relevant fields
• At least 3 years of related experience
• Excellent analytical skills
• Solid understanding of accounting and financial procedures and regulations
• Strong work ethics with the ability to manage confidential data

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines
• Able to work on Saturdays (half day) - minimally twice a month

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918