Our client, a leading enterprise with more than 3 decades of presence and market leader seeking for Service Receptionist.

Requirements:

• GCE O levels
• 2 years of customer service/retail experience.
• Customer oriented, patience and attentive.
• Good communication and interactive skill.
• Well organized and demonstrate good level of initiative.
• Able to commence work with short notice.

Others:

• Regular offices hours: 830am to 530pm.
• Overtime payable.
• Basic salary upto $2,400
• Located Central West

Interested applicants to email updated resume in MS Word format to [email protected]

Job scope:-

• Manage the annual review exercise for performance management, salary increment and bonuses
• Participate in annual salary benchmarking exercises and as well as benefits reviews.
• Conduct job evaluations
• Build collaborative partnership with external and internal stakeholders and provide C&B recommendations and solutions to HR teams and business departments.
• Derive insights from C&B data to improve, enable more effective people decisions and optimize cost.
• Conduct internal audits and reviews to ensure compliance to relevant regulations and policies

Job Requirement:-

• Min Degree in HR Management or equivalent
• Min 3 Years experience in C&B specialisation
• Able to start work immediately or within a short notice

Interested candidates do submit your application to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

• Maintain and optimize local company networks and servers
• Be responsible for device and password management
• Oversee data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Resolve issues escalated by technicians and engineers
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Provide support and guidance to stakeholders via help desk
• Control costs and budgets regarding IT systems
• Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
• Develop IT policies and practices

Job Description

• Technical Support to regional Service Team for escalated service cases of Yokogawa products and Analyzer systems.
• Communicate with Global Response Center and other stakeholders for escalated cases and solutions.
• Online technical support and customer visits across YEA Region for unresolved cases
• Develop technical documents for Service Team’s competency development
• Support Service business development activities

Below duties in view of ISMS requirements:

• Maintain confidentiality of the Information received, either in writing or verbally, whether technical, business, legal, organizational, personal or any other information that could result in damage to Yokogawa in case of disclosure to unauthorized persons, regardless of whether the information is classified as confidential or not.
• Take all reasonable, necessary, and appropriate steps to safeguard confidentiality, integrity, and availability of the Yokogawa’s assets and information.

Job Requirements

• Degree/Diploma in Instrumentation/Electrical/Electronic Engineering
• 5 yrs experience in Service Portfolio – Commissioning, Troubleshooting, Root Cause Analysis, Repair of Process Instrumentation (Engineer with less experience can be considered if ready to accept challenges, learn and deliver)
• Experience in Petro Chemical, Oil & Gas, Power, Paper & Pulp, Water, Food, Pharma Industries etc.
• Fundamental knowledge in Field Instrumentation, Liquid and Gas Analyzer
• Good written and verbal communication skills and analytical thinking
• Proactive, self learner

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Benefits summary:

• MNC, Good Career Progression
• Changi Airport
• Up to $2900 + Bonuses
• Company Transport provided
• Fast Hiring

Job Responsibility:

• Assist airlines in the process of checking in passengers
• Check boarding pass and travel documents
• Assist in lost and found duties
• Perform customer service duties such as answer general enquiries

Interested candidates kindly click the APPLY NOW button

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Christopher Choong Xing Li

Registration Number: R23118001

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Project Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the Project Controls (PC) Team to develop the Contract Master Schedule (CMS) and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct thorough risk assessments per project procedures to identify and minimize potential issues in executing the project.
• Identify, evaluate, and initiate corrective action in problematic areas, monitoring and rescheduling the project when required.
• Identify alterations to the project scope and negotiating variation orders for customer-driven changes.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• ·Minimum Degree in Engineering or equivalent
• Minimum 7 years’ relevant working experience in project management
• Certified in PMI would be advantageous

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• Required language(s): English, Chinese, Dialects (for locals)
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

☑ AWS + Performance Bonus

☑ Family Friendly Environment

☑ Near MRT

Job Description:

• Lead a team of IT Business Analysts and Software Engineers in new IT application projects
• Monitor IT project from inception till completion/handover
• Making sure all project milestones are met/exceeded and within budget
• Creating a detailed business analysis, outlining problems, opportunities and IT solutions

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Job Scope:

• Responsible for basic nursing care
• Is responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Direct care of the residents to ensure compliance to standards.
• Ensures appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
• Direct and facilitate staff development and competencies upgrading, in-house training, including latest nursing techniques; and implement new techniques or procedures where appropriate.
• Guide orientation/induction programmes and preceptorship for all new staff.

Requirement:

• Degree in Nursing
• Valid practicing certificate issued by the SNB
• Valid BCLs certification
• Preferably with two-three years’ supervisory experience

Interested candidates please prepare an updated resume and email [email protected]

Lynn Ho R23114223

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA license number: 99C4599

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

·

The ideal candidate will play a crucial role in supporting various operational functions including HR, Finance, Procurement & Logistics, Office Administration, IT support and Corporate Compliance.

Key Responsibilities :

1. Human Resources :

- Manage recruitment process from sourcing to onboarding

- Maintain employee records, HR policies and compliance with Singapore labour law

- Coordinate training programs and performance appraisal processes

2. Finance :

- Accounts Receivables and Payables bookkeeping and processing activities

- Work with outsourced accounting and banking requirements

3. Procurement & Logistics :

- Source and negotiate with suppliers to ensure cost-effective procurement

- Manage relationship with vendors and track procurement activities

- Work with logistics receiving team

- Manage shipment process

4. Office Administration :

- Supervise daily office operations

- Manage office supplies, factilities and equipment

- Coordinate meetings, conferences and travel arrangements

5. IT Support :

- Provide basic IT support for internal staff

- Collaborate with external IT vendors for system maintanance and issue resolution

- Ensure security and integrity of company IT infrastructure

6. Corporate Compliance & Special Projects

- Ensure compliance with authorities (MOM, NEA etc)

- Manage special projects and initiatives (CSR, ISO etc)

JOB ACCOUNTABILITIES

· Overseeing daily customer service operations, ensuring smooth and efficient processes.

· Training and providing support to less experienced team members.

· Enforce the Standard Operating Procedure (SOP) and implement process improvement system.

· Ensure efficient communication and escalation of cases across teams/departments/functional unit.

· Communicate regularly between Sales, Customers & factories to ensure timely preparation of sales quotations, processing of orders, invoicing and releasing of shipments.

· Review contracts, purchase orders, LCs, Terms and Conditions received from customer.

· Handle full LC negotiation process, activities include resolving discrepancy promptly to obtain payment from bank.

· Identify and respond to customers’ enquiries and provide recommendations to resolve problems including complaints.

· Manage back-orders and/or impact of supply interruptions on customer, providing timely updates and communications to customers by working together with internal and external stakeholders.

· Coordinate shipping efforts between various factories, logistics and third-party suppliers

· Ensure proper documentation and all order management processes are in accordance with corporate policies on revenue recognition, costing, and various import and export regulatory.

· Perform month closing activities, including AP/AR process and inventory stock take.

· Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.

· Preparing and presenting monthly, quarterly, and annual reports of operations.

· Ensure orders comply with local and international Export Control regulations.

· Perform any other duties assigned by superior.

· Provide support at sales-related marketing events.

EDUCATION AND EXPERIENCE

· Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma in Logistics, Supply Chain Management or equivalent.

· Minimum 3 years' working experience in similar role.

· Highly proficient in Microsoft Office.

· Experience in handling and drafting letter of credit.

· Strong knowledge of customer service, trade incoterms and customs procedures.

· Strong leadership and adaptable to changes in a highly dynamic work environment.

· Strong communication skills and negotiation skills.

· Language proficiency in both English and Mandarin to communicate with key stakeholders.

· Prior experience using Microsoft Dynamics NAV/ JDE system is a plus.

· ERP implementation experience is a plus.

· Singaporean is preferred.

KEY COMPETENCIES

Skills, attitudes, and behaviours necessary to be competent in the role include:

• Pleasant character with a positive working attitude.

· Ability to work under pressure in a fast changing and demanding environment.

• Ability to work on own initiative and with limited support and day-to-day supervision.

• Must be able to communicate with Mandarin speaking associates.

• Excellent communication skills, confident and able to multi-task.

• Preferably able to commence work immediately.

OTHERS:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to our headquarter for review and consideration for the purpose of this job application.

Morgan Advanced Materials is anEEO/AA/M/W/D/V Employer

What are the advantages of working for us?

· Attractive Salary Package

· Medical Benefits, AWS

· 5-days work week

· Job Security

· Career / Development Opportunities

· Work-life balance

https://www.youtube.com/watch?v=uiJ1h9cVgNc

• Organise Kickoff meeting and presentation on planned schedule and work scope
• Maintain good working relationship with contractors and other subcontractors
• Monitor the performance of subcontractors & quality of finished products
• Plan schedule, expedite progress and to resolve late schedule/progress
• Works with Operations team on deployment of manpower and necessary arrangement
• Ad-hoc duties such as general administration duties, follow up billing dispute with suppliers
• Upkeep the Health and Safety standards, objectives & targets on all job sites
• Works closely together with the QC Manager to ensure that standards are met and compatible with the various job requirements
• Prepare monthly report to superior
• Liaise & negotiate with suppliers and subcontractors on better pricing of products
• To understand and modify design structurally and architecturally on company’s benefits.
• Leading and mentoring a team by setting guidelines and procedure.
• Plan and define program, goal device method to accomplish them develop in depth knowledge of client objectives contract term and corporate policies.
• To oversee project team, coordinates with client, sub- contractor, and consultants for delivery of project in accordance with contract completion stipulated phases.
• To insure Safety Health, Environment practice are carried out at all times.
• Coordinates and supervise the construction process and activities on site from the conceptual development stage through final construction.
• Monitor project time cost, quality, scope, resource and risk management
• To submit progress claim, monthly report, oversee scheduling and other managerial aspect of project.

PURPOSE OF THE ROLE

As a Service Executive you are an important member of the team. Working in this position means take orders, serving, cleaning, setting up tables as well as and collecting payment. Working as a SE requires excellent knowledge of food and beverage.

As you will have the most contact with the costumers during their dining experience, it is essential to provide an efficient, fast and polite service at all times to maintain the high quality of our restaurants.

ESSENTIAL DUTIES & RESPONSIBILITIES

· Look after a section and ensure that your guests have an amazing B&L experience.

· Wipe down the benches

· Align the tables

· Polish and set up all the tables with napkins and cutlery

· Clean, refill and place salt and pepper on tables

· Ensure all the stations are supplied

· Ensure all condiments are stocked up and placed on tables and stations

· Refill the stations with glass cloths, sanitizer, napkins and wet wipes

· Refill dessert fridges and dessert toppings

· Ensure all the tills are restocked with till rolls and PDQ rolls

· Ensure bins are clean and empty

· Ensure orders are repeated to the costumers before processing them (food and drinks)

· Ensure orders are correctly communicated to the kitchen via ICG

· Ensure customers are aware of delays and waiting times

· Ensure important information is shared with the other members of the staff

· Set up customer tables with correct cutlery according to their food order

· Ensure food is served quickly and to the highest standard

· Collect payments

· Ensure customers had a pleasurable meal/experience

· Restock stations with napkins, wet wipes and sauces

· Wipe down all chairs and benches

· Sweep floor thoroughly

· Place sauces in fridges

· Clean the station

KEY SKILLS REQUIRED

· Ability to serve food and drinks quickly

· Be friendly and helpful

· Remain calm and professional under pressure

· Excellent communications skills

· Ensure dirty laundry is placed in correct bags

· Empty all the bins

· Clean staff area

· Polish remaining cutlery

Company Offers attractive compensation package;

· Monthly Service Charge Share

· Annual Leave, Sick Leave, Child Care Leave, Marriage Leave etc

· Overtime pay

· Provision of meal/ meal allowance

· Staff Discount

· 5 days work week, 44 hours per week

· Uniforms provided

· Health and dental care provided

Job Requirements and responsibilities:

1. Prepare service reports by collecting and analyzing customer information

2. Recommend potential products or services to management by collecting customer information and analyzing customer needs

3. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

1. Good communication skills

2. Responsibility and patience

Department: Digital Platforms

Work Location: Toa Payoh

Salary: $2,600 to 3,300 (depending to on work experience)

Job Description

Job Scope :

· Monitoring and managing the entire customer service process

• Resolving customer issues brought to our attention in a timely and effective manner

• Creating procedures and policies for effective customer service

• Liaising with other functions such as marketing, business development and partnership to align customer service goals and initiatives

• Proactively review customer journeys to identify opportunities for improvements to achieve excellent customer experience

• Create presentations, training materials and conduct trainings / briefing sessions to on-site and off-site operations team

• Continuously embrace technology and innovation to simplify or automate tasks for operation processes to drive cost savings and efficiency

• Ensure that Standard Operating Procedures (SOPs) are kept updated

• Provide administrative support and perform ad-hoc duties as assigned

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

GENERAL CLERK

We are looking for a General clerk (only Singaporean, no head count for oversea worker), working hour 8.30 to 5.30, Monday to Friday, and alternate off on saturday. (after 3 months probation)

Job Responsibilities include :

* Generate tax invoices, handling phone calls, emails quotations and filing invoices.

*Proficient in both English and Mandarin.

*If you are interested, please feel free to call/walk in to an interview Monday-Friday 9am to 4 pm.

Our Address :

Blk 18, Boon Lay Way.

Tradehub 21 #04-142

Singapore 609966

Tel : 62743255

Job Description: General Manager (Seafood Manufacturing)

Our Client:

Our client is one of the leading industry player in the sea cucumber manufacturing and wholesale sector.

Key Responsibilities:

Leadership and Succession Planning:

• Establish a strong working relationship with the current stakeholder.
• Work towards taking over the full production process with the ultimate goal of succession planning.

Operational Excellence:

• Oversee the entire operations, including supply chain, warehouse management, sales support, and sales.
• Implement modern and tech-enabled practices to streamline and enhance efficiency.

Business Growth:

• Utilize existing network resources to explore opportunities for business growth.
• Develop and implement strategies to overcome existing growth limitations.

Professionalization:

• Bring a high level of professionalism to the business operations.
• Implement modern business practices, especially in areas where the business is currently run in an old-school manner.

Team Management:

• Manage and mentor a team of 6-7 professionals, fostering a collaborative and growth-oriented environment.
• Evaluate and bridge gaps in capabilities within the existing team.

Tech Integration:

• Implement technological advancements to enhance production processes and overall efficiency.
• Stay updated on industry trends and advancements in sea cucumber manufacturing.

Travel and Expansion:

• Minimal travel required initially. However, the role may involve up to 4-5 trips annually for less than a week each in future.
• Play a pivotal role in potential business expansion strategies.

Qualifications and Requirements:

• Proven leadership experience in F&B or FMCG manufacturing or related industries is preferred.
• Excellent interpersonal skills and the ability to build strong relationships, particularly with the current owner.
• Strong operational acumen with the ability to handle end-to-end operations.
• Experience in implementing modern and tech-enabled solutions.
• Demonstrated success in business growth and professionalization.

Remuneration:

• During probation: $7K-$9K per month.
• After probation: $10K-$12K per month, plus profit-sharing based on performance.

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with detailed career information, including your current or last drawn salary breakdown (base, incentives, AWS, etc.), expected salary, contact details, educational qualifications, work experiences, reasons for leaving each past employment, and your availability date to:

Email: [email protected]

Personal Data Protection Statement for Job Applicants:

Please be informed that the personal data you provide through your job application to FSK advisory Pte Ltd will be collected, used, and disclosed by or on behalf of FSK advisory Pte Ltd to assess your suitability, eligibility, or qualifications for employment with FSK advisory Pte Ltd and/or its clients. It will also be used to manage your job application process, including considering you for potential future positions and notifying you of such positions, whether existing or in the future.

Thank You!

We thank all applicants for their interest. Due to the high volume of applications, we may only contact shortlisted candidates for interviews.

FSK advisory Pte Ltd | MOM EA Licence: 15C7414

UEN: 201419265D

Looking for service crew and kitchen crew to work in a Taiwanese cafe. Location at cityhall Mrt and Somerset Mrt. 5 day work week. Able to speak Chinese and English.

Job Description

The Accounts and Operations team is the central finance team ensuring end-to-end accuracy and timeliness of all accounting and period end closing-related processes.

Primary Stakeholders:

• Business Partners
• Segment Operations
• Group Functions (Tax and Treasury)

Key Roles and Responsibilities:

• Accounts and Operations
• Project Support (including assisting on mergers, acquisitions and divestments)
• Service Delivery
• Other Tasks

JOB REQUIREMENTS

• Proven track reocrd in managing/operating in the end-to-end accounting process, from the gathering of financial and non-financial information to period end closing.
• Experience with project, inventory, and fixed asset accounting.
• Familiarity with local accounting standards and with established internal accounting standards, policies, and procedures.

• Plan and lead the project team for the execution of the project from commencement until completion and defects liability period.
• Ensure works done with quality to meet client's and consultant's requirements.
• Ensure works are compliances to ISO quality, EHS and Authorities’ requirements.

EA Licence No. 16C7962

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Trainings are provided/ Fresh Graduates Welcome!

Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Cafe serving salads/wraps/grain bowls/pasta, located near One North MRT.

Full time member needed for routine operations.

We are open Monday to Friday, closed on Wkends and PH.

9am to 5pm.

- Welcoming guests in a warm and friendly manner

- Providing high quality customer service

- Provide beverage service to guests according to bar specifications

- Assist in maintaining cleaniness & organization of the establishment

- Assist other colleauges whenever possible

- Promote beverage to customers and upselling

Job overview

In collaboration with the General Manager, manage all aspects of one or more full-service food and beverage outlet on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health safety or other compliance requirements.

Duties and Responsibilities

-Financial

• Achieve budgeted revenues & weekly sales targets, control expenses and labor costs, and maximize profitability within the restaurant.
• Assist the General Manager in preparation of the annual operating budget which supports the overall objectives of the restaurant.
• Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.
• Setting sales targets for the restaurant with the General Manager.
• Analyze weekly sales and come up with ways of increasing revenue, ways of managing food cost and wastage and, looking very closely on actual vs theoretical.
• Implementing cost saving measures and spend within the budget.
• Be on top of weekly inventories, analyze what is the issue with variances; over or under and whether purchases not included.

PEOPLE

• Recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
• Following up on Annual leave, Public Holidays and sick leave in BIPO – ensuring employee apply through BIPO and clear all outstanding leaves within the stipulated period – your KPI is every employee must clear all annual leave before year-end (not during December period)
• Payroll processing, BIPO actual employee work hours input.
• Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
• Promote teamwork and quality service through daily communication and coordination with other departments.

Interact with outside contacts:

Guests – to ensure their total satisfaction

Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.

Regulatory agencies – regarding safety and compliance matters

Other contacts as needed (professional organizations, community groups, local media)

GUEST EXPERIENCE

• Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
• Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and weekly specials and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
• Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.

RESPONSIBLE BUSINESS

• Supervise day-to-day activities. Plan and organize work. Communicate and enforce policies and procedures.
• Ensure that all restaurant equipment (coffee machines, credit card & delivery terminals, pass screen, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are swept, mopped and properly stocked according to anticipated business volumes. Notify the General Manager immediately of any maintenance and repair needs.
• Having a total overview of what is happening or going to happen in the restaurant for both FOH and HOH.
• Opening and closing due diligence must be conducted daily.
• Conduct meetings to inform staff of special promotions, daily specials, and additional information.
• Will serve as Manager on Duty
• Perform other duties as assigned.

ACCOUNTABILITY

Supervises a number of service employees such as servers, bartenders, hosts, in a large, full- service restaurant and give constant feedback and updates to the General Manager.

Company Offers attractive compensation package;

· Monthly Service Charge Share

· Annual Leave, Sick Leave, Child Care Leave, Marriage Leave etc

· Overtime pay

· Provision of meal/ meal allowance

· Staff Discount

· 5 days work week, 44 hours per week

· Uniforms provided

· Health and dental care provided