Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily accessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Key Responsibilities:

• Performance Analysis: Collaborate with subsidiary teams to analyze financial performance and provide actionable insights.
• Reporting: Prepare and present timely financial reports and forecasts for management meetings.
• Site Visits: Visit subsidiaries monthly to engage with local teams and understand market dynamics.
• Liaison: Facilitate communication between headquarters and subsidiaries to align goals and implement initiatives.
• Budgeting: Oversee budgeting and forecasting processes to ensure alignment with corporate objectives.
• Investment Assessment: Evaluate investment opportunities and financial risks, offering recommendations to optimize returns.
• Market Monitoring: Track financial trends and regulatory changes, identifying improvement opportunities.
• Collaboration: Work with cross-functional teams to enhance operational efficiency and value creation.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or related field
• Experience: 3-5 years in financial analysis or related roles, preferably in a multinational company.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job ID: 19352

• Location: Raffles Place
• Working hours: 9am - 6pm
• Salary: up to $6,000 (Depending on experiences)

Job Description

• Prepare and present accurate and timely financial statements and reports, including balance sheets, income statements, and cash flow statements.
• Lead the budgeting and forecasting processes for the region, collaborating with parent's company SEA Regional Director and the Business Management department of HQ to develop and monitor budgets and forecasts.
• Manage the month-end and year-end closing processes, including preparing and reviewing journal entries, reconciliations, and accruals.
• Use financial analysis to provide insights and recommendations to the members of parent company SEA and the Business.
• Management department of HQ, contributing to the growth and profitability of the business in the SEA region.
• Collaborate with other teams to identify and implement process improvements, including streamlining financial reporting and developing financial controls.
• Follow direction from the Business Management department of HQ related to financial reporting, budgeting, forecasting, and analysis, and provide regular updates on progress and performance to them.
• Collaborate with the Business Management department of HQ to ensure consistency in financial reporting and analysis across the organization.
• Ensure compliance with local laws and regulations related to finance and accounting, including tax compliance and financial reporting requirements.
• Build strong relationships with internal stakeholders and external partners, including auditors and tax advisors.
• Manage the team and provide guidance and support as needed, including coaching and development of team members.
• Support the Business Management department of HQ on ad-hoc projects and initiatives as needed.

Job Requirement

• At least 5 years of experience in a finance or accounting role.
• Strong understanding of finance and accounting principles and practices.
• Experience in a global organization and familiarity with international accounting standards.
• Excellent communication and interpersonal skills.
• Proficiency in Japanese to liaise with Japanese speaking stakeholders
• Experience in retail industries such as fashion (apparel/footwear) and cosmetics is preferred.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19352, Assistant Finance Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

• Capable of traveling within the ASEAN region and responsible for effectively implementing sales strategies and plans to meet individual and team goals.
• Develop and enhance assigned accounts to boost overall sales and profitability, ensuring a healthy sales pipeline and creating new opportunities.
• Achieve sales targets, profit goals, and strategic objectives for the designated regions.
• Provide strategic direction, vision, and action plans to enhance customer loyalty and sales within ASEAN for Products & Solutions.
• Actively participate in and contribute to the Country Growth Plan for ASEAN and Oceania.
• Seek to acquire new customers in ASEAN and Oceania.
• Expand our system integrator and distribution network within the ASEAN market.
• Conduct monthly reviews with distributors to identify early project opportunities in ASEAN.
• Monitor debts and manage collections.
• Engage in active sales visits with distributors, consultants, system integrators, panel builders, and end users.
• Conduct market research and gather feedback on:Market information
  Competitors and pricing
  Customer behavior
  Market values
  

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

The successful incumbent will be responsible for providing excellent service for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate transaction execution, investment analysis and other client services.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent service to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication
• Partnering Client, Business Support and Third-Party Service Providers to ensure smooth and prompt transaction processing & service delivery of client requirements
• Provide market updates to clients, prepare client statement and reports related to the portfolio, as well as specific product performance
• Receive and execute trade orders in a timely and accurate manner through to settlement
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of in-house funds
• Initiating account openings and ensuring completion of all initial and ongoing documentation requirements
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Responsible for proper maintenance of CRM system, working closely with external provider on troubleshooting and system improvements
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times.

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred.

The incumbent must have strong analytical, written and spoken English skills, Mandarin language skills are a bonus. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Senior Marketing Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Senior Marketing Manager:

• Develop and execute marketing plans aligned with company objectives.
• Drive planning and communications efforts to support overall goals.
• Collaborate with B2B teams to create marketing collateral and support campaigns.
• Ensure quality standards and timely delivery of marketing assets with suppliers and customers.
• Manage agency relationships to optimize marketing spend within budget limits.
• Follow compliance policies for vendor engagement and ensure legal protections (e.g., trademarks).
• Enhance brand image and manage public relations and CSR initiatives.

Requirements:

• Degree in Marketing
• At least 8 years experience with experience in 360 marketing

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

To lead the nursing team and related healthcare workers in the ward, and be responsible for the day-to-day operational work flow in the Nursing Department.

• Is responsible for the compliance of all nursing standards as stipulated by MOH and SNB.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.
• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Job Requirements:

• Diploma / Degree in Nursing
• Registered Nurse with Singapore Nursing Board
• At least 2 years experience in similar position in a nursing home / geriatric ward
• Good public relations and communication skills
• Proficient in Microsoft Words, Excel, Power Point and Outlook
• 5 days work week on roster

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected] or contact us at +65 6721 9231.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

Job Responsibilities

• Manage and implement Academy’s COLE, CoNE & CAHE development.
• Work with relevant stakeholders/experts councils to plan, project, build expertise pipeline at all levels.
• Design and develop progressive & learning pathways for managers, nurses and AHPs.
• Carry out job evaluation, identify job competency gaps, learning needs & implement related job role IDPs.
• Develop Job Competency Frameworks and related Job role skills maps.
• Design and develop program architecture & curricula.
• Work with institutions on skills inventory management and drive related job re-design and JST initiatives with each job family domains.
• Work with stakeholders on formulating common guidelines/policies and quality standards.
• Manage the adoption of technology & innovation at Academy centres’ of excellence.

Job Requirements

• A Masters degree in HRD, Education or training related domains is preferable.
• Minimum 10 years in human resource development or related learning & development experience; working in large public or private sector organizations.
• Good Stakeholders Management
• Good Project and Team Management
• Proficient in MS Office
• Excellent verbal and written communication skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24962

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

JOB DESCRIPTION

This is a one-year contract role.

Acting as a Project Manager, your duties will include, but is not limited to, the following:

• Manage day-to-day project activities including scheduling, coordinating and monitoring of solar projects
• Manage the works progress, provide technical reviews, ensure compliance with relevant codes, practices and applicable standards and specifications
• Generate reports, minutes of meetings, manage necessary correspondences with all parties
• Manage various stakeholder’s relation to ensure smooth and safe delivery of the solar projects
• Able to perform multi-tasking as assigned
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

JOB REQUIREMENTS

• Possess a Diploma or Degree in Electrical or any other Engineering discipline
• Able to communicate effectively & handle resolutions on site matters
• A self-starter who is able to work independently, take initiative and works well in a team
• Familiar with Job Safety Analysis, Work Method Statement and Permit to Work application requirements and procedures
• Must be able to interactive with various stakeholders and work independently
• Strong interpersonal and leadership skills
• Safety certifications such as Working at Height, Construction Safety Orientation Course etc will be advantageous

Key Responsibilities:

• Product Lifecycle Ownership: Lead the product lifecycle of B2B SaaS offerings, from concept and design to launch and optimization, ensuring alignment with business objectives and a high-quality user experience.
• Data-Driven Product Development: Utilize data analytics to make informed product decisions, track key performance metrics, and iterate based on user feedback and market trends.
• Global Market Insights: Conduct research to understand customer needs and behaviors across different regions, driving innovation and localization to cater to specific markets.
• Cross-Functional Collaboration: Work closely with engineering, design, data science, and customer success teams to ensure seamless product delivery and proactive risk management.

Requirements:

• Degree in Business, Computer Science, or a related field.
• At least 3 years in B2B SaaS product management or fintech product development, with a successful track record in global markets.
• Proficient in data analytics tools for tracking product metrics and making strategic decisions.
• Deep understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.

nterested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Institutional Sales Account Manager (Global Investment Firm)

Our client, a global investment firm is seeking an experienced and driven Institutional Sales Account Manager to join them. In this role, you will be responsible for managing relationships with institutional clients, including pension funds, endowments, foundations, and other large asset owners. You will act as the primary point of contact, driving sales of the firm’s investment products and solutions while ensuring excellent client service.

Key Responsibilities:

• Manage and cultivate relationships with institutional clients, ensuring they receive the highest level of service.
• Act as the main point of contact for client inquiries, providing timely and accurate responses to questions about products, performance, and strategy.
• Develop customized investment solutions in collaboration with portfolio managers and product specialists to meet the specific needs of clients.
• Identify and pursue new business opportunities with institutional investors, including pension funds, insurance companies, endowments, and sovereign wealth funds.
• Generate leads and build a strong pipeline of potential clients through networking, industry events, and proactive outreach.
• Work closely with the product and marketing teams to develop and present tailored investment proposals and pitch materials.
• Develop and execute a strategic sales plan to drive revenue growth across assigned institutional accounts.

Key Qualifications:

• Bachelor’s degree in Finance, Business, Economics, or a related field.
• An advanced degree (MBA, CFA, or equivalent) is highly preferred.
• Minimum 7 years of experience in institutional sales, business development, or account management in asset management or financial services.
• Proven track record of building and maintaining relationships with institutional clients, such as pension funds, insurance companies, and endowments.

Office Location: Singapore, Central

Interested candidates kindly forward your CV to [email protected] (Ethel Tan Seok Khoon, Reg No: R2096281). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Position Title : Sales Executive / Account manaegr

Basic Salary : S$4,500 to S$5,500 per month

Location : Tai Seng (Singapore East)

<< Responsibilities >>

• Be in charge of Japanese customers in Southeast Asia as Sales PIC and handle daily enquiries on quotation, delivery, quality, environmental, legal, financial, technical and other related service.
• Communicate with internal parties and customers to optimize customer satisfaction while considering company’s interest / policy and having good communication, time management problem solving to handle wide-ranging transactions and issues.
• Conduct face-to-face or online meeting with customers or internal parties to maintain good relationship, to know customers’ production trend to budget sales amount or to discuss daily topics.
• Make an effort to avoid or clear long term inventory and update the status in various internal tools.
• Some Business trips will be required, whenever assigned, to visit our overseas customers.
• Be engaged in the Company’s expansion into new business sectors that is beyond semiconductor distribution.

<< Requirements >>

• Diploma or Degree in any discipline.
• Basic knowledge of Electrical & Electronics Engineering will be beneficial.
• Japanese language proficiency (N2 or above) or if not sufficient yet, willing to skill up.
• Working experiences in semiconductor or electronics (min 2-3 years) or strong Japanese educational background or/and working experience in Japan.
• Good communication skills with pleasant personality to work in team.
• Good analytical skills with meticulous attitude, logical thinking & problem-solving skills.
• Good knowledge of Excel, PowerPoint, Word and experiences with ERP system like Oracle/SAP.
• Knowledge of Incoterms, export/import & logistics (warehouse/forwarding) will be advantageous.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When it is operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by leveraging innovative technologies in its care, journeying closely with patients and the community to lead healthier and more engaged lives, and being an employer of choice that empowers staff in their careers.

You will serve as a financial advisor to stakeholders, providing strategic analysis and support. You will also act as an advocate for changes, addressing queries and concerns to facilitate the successful establishment of EGH, including contribution to new projects, digitization efforts, and service enhancements.

Your responsibilities will include completing the monthly accounts closure, preparing and reviewing of the statutory accounts and schedules to meet statutory, tax and GST requirements. Additionally, you will also prepare and review the Funding Papers, obtain approvals from the relevant stakeholders and ensure timely and accurate reports in accordance with the submission schedule.

You will also be assisting in the synthesis of data and reports pertaining to sustainability efforts submitted by the stakeholders and preparation of the presentation materials.

• Bachelor’s degree in Accountancy, Business Administration (major in Accountancy or Finance) or equivalent with minimum 8 years of related working experience
• Membership to professional body e.g., ISCA, ACCA is desired / preferred
• Team player with high level of integrity, responsibility, and trustworthiness
• Adept at handling complex, ambiguous, and challenging situations.
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation.

About the company
Our client, a leading life insurance company, is seeking a Finance Business Planning Manager. This role is pivotal in driving the company's strategic and financial objectives.

About the job

• Manage the annual business planning process, collaborating closely with cross-functional teams to align financial plans with company goals.
• Drive financial performance management, ensuring budgets, forecasts, and financial results meet company standards and targets.
• Oversee FP&A activities, including variance analysis, scenario modeling, and forecasting to support executive decision-making.
• Conduct in-depth expense management analysis to identify trends, cost-saving opportunities, and areas for operational efficiency.
• Prepare regular and ad-hoc financial reports, offering strategic insights and recommendations to senior leadership.

Skills and experience required

• Bachelor’s degree in Finance, Accounting, Economics, or related field; CPA, CFA, or equivalent is a plus.
• At least 5 years of relevant experience in FP&A, corporate planning, or finance performance management, preferably within the life insurance or broader financial services sector.
• Strong analytical skills with expertise in financial modeling, data analysis, and forecasting.
• Excellent communication and presentation skills, with the ability to translate financial data into strategic insights.
• Detail-oriented, proactive, and able to thrive in a fast-paced environment.
• Big 4 Insurance auditors should apply.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

• SGD 4,000 – SGD 5,000 + Variable bonuses
• Consultancy handles projects in major flagship infrastructure & building projects - government agencies (LTA, NParks, HDB, etc)
• Excellent career progression + Equal opportunities for advancement
• Attractive employee welfare benefit
• Wide range of projects grant a competitive advantage for future career progression
• Location: Site stationed| 5.5 work days

Responsibilities

• Oversees and inspect building project on day to day operations
• To liaise and coordinate with relevant authorities and Contractors
• To manage and develop project schedule and to ensure compliance with authorities requirements,
• To establish and monitor safety and risk management and performance of environmental control measure

Requirements:

• Degree in Civil/Structural Engineering from a recognized Institution;

Applicants are encouraged to include the following in their resume:

1. Expected salary
2. Notice period
3. Past project details – what kind of construction/building, etc

We regret to inform that only shortlisted candidate will be contacted.

Encasa Asia Employment Services LLP

EA Licence No: 13C6898

Customer Service Manager, Up $7K

Duration: 1 Year Renewable Contract

Working Hours: Mon - Fri: 9.00AM to 6.00PM

Work Location: Central

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provie strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9831

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Job Requirements:

• Min GCE N Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Position title : Service coordinator cum Admin

Location: Upper Thompson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

If you love working outdoors and interacting with people, this job could be the right fit for you! P-Serv is partnering our Client, a leading name in the greens industry and we are looking for dynamic individuals to be a part of our team!

Job Scope
- Provide customer service and handle visitors’ queries
- Perform roving duties around the gardens and visitor information duties
- Greet and welcome visitors with excellent customer service
- Ensure the safety of the visitors and assist with crowd management
- Identify and report safety lapses, risk issues or incidents to Supervisors
- Perform service recovery where necessary
- Other duties as when assigned by Supervisors

Requirements:
- Min GCE O Level, NITEC or equivalent
- Enjoy working with the general public at outdoor environment
- Work experience in hospitality, tourism, attractions sectors would be preferred
- Good communication skills

Working Location / Hours
- Botanic Gardens
- 7.30am - 7.30pm

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Jasmine Tay