Responsibilities:
• Drive the best customer experience in an app through digital-first products and services, both new and existing portfolios
• Responsible for NPS of new customers and existing customers
• Conduct market research to identify new customer needs and opportunities.
• Evaluate new product and service ideas.
• Develop product roadmaps and timelines.
• Manage the product development process, including working with technical teams, app developers, designers, and other stakeholders.
• Test and validate products and services before launch.
• Launch and market new products and services.
• Manage Giga's existing product portfolio, including making enhancements and fixing bugs.
• Track and analyze product performance.
• Monitor the performance of sales, competitive movements, conduct pricing benchmarks, insights from data analytics and use this information to create new competitive offerings
• Work with other departments within the company to ensure that products and services are aligned with the company's overall strategy

Qualifications:
• Bachelor's degree in business, marketing, engineering, or a related field.
• 3+ years of experience in product management, preferably in the telecommunications industry and/or in start-ups.
• Strong understanding of the product development process, from ideation to launch.
• Experience in conducting market research and developing product roadmaps.
• Experience in managing and collaborating with cross-functional teams.
• Excellent communication and interpersonal skills.

Responsibilities:

• Manage full spectrum of HR functions
• Able to manage orientation and company events
• Identify and develop talents through the talent acquisition process
• Develop programs, policies and procedures to ensure existing HR practices are in compliance with the Employment legistration
• Provide innovation, practical and strategic human resources solutions that support the overall mission and core values of the company
• Involve in HR administration, salary and benefit programs, communications program and employee relations activities
• Key liaison with union, managing union
• Maintain a cordial employee relations climate by counselling employees, development and administrating various employee relations activities and promoting communications between employees and management
• Build strong pipelines of contacts and talent communities
• Strong vendor-management experience
• Oversee the manpower requisition and deployment for service partners and contract partners
• Administering Group insurance plans
• In-charge of work passes processes for foreign employees

Requirements:

• IHRP-certified
• Outgoing personality with experience in handling company events and orientation
• Degree in Business specializing in Human Resource Management or equivalent
• At least 4 years of experience in full spectrum of HR
• Industrial relations experience will be an added advantage
• Possesses hands-on experience in full spectrum of HR
• Demonstrates up-to date knowledge of good HR practices and capabilities to plan and attract the right talents to the company

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Role and Responsibilities

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

WHAT YOU’LL BE DOING:

• This role includes responsibilities of managing 3 team members and overseeing operations, subsidiaries, assigned POA over specific matters and/or other appointments such as Data Protection Officer

• Maintain an oversight of all the alerts from FINTECH, MASNET, Group Cyber SOC for AIASG and provide support to incident response personnel to ensure all deliverables are met within SLAs.

• Maintain an oversight of related security posture and baseline and ensure related vulnerabilities are remediated timely as per established standard to minimize risk exposures.

• Drive local security projects and group security project facilitation.

• Develop and maintain local incident response playbooks and other detection/response related standard operating procedures to ensure compliant to the MAS regulations.

• Act for the incident response action approval chain and support any incident response obligation for third parties.

• Respond to computer security incidents according to established response processes, leverages subject matter expertise where established processes do not exist.

• Acts as a subject matter expert regarding CSIRT incident response processes from local perspective.

• Provides guidance to other stakeholders during the incident response process and follow & track all the remediation actions till incident closure.

• Chair local IMT (Incident Management Team) calls and keep senior management and stakeholder updates on the progress of cyber incident management.

• Identify and manage potential and actual operational issues within the incident detection/response domain and take corrective action whenever required

• Work as a liaison between the SOC Team, other departments, and upper management for AIASG and potentially local regulators

• Manage relationships with our customers’ and third parties’ tech incident teams and frequently interact with client management for any security incident related queries.

• Work closely with the Group SOC team to manage ongoing service delivery and onboarding of local process within the SOC alignment and compliant to the local regulations.

• Level and type of budgetary or financial control of the position, responsible for budget of Information Security and Governance unit.

• Other quantitative / qualitative measures, e.g. time, quality, feedback, etc., that are tied to the objective of the area of responsibilities.

• Downward trend in cyber security incidents and less DP incidents.

• Uplift Cyber Security process, controls and maturity level for Cyber Security Incident.

• Support for the Cyber Security score in the annual MAS CRAFT report.

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Bachelor’s degree of computer science, computer engineering or other relevant degrees

• Minimum 8 years of IT experience with at least 4 years’ of experience in cyber security incident handling in a regulated environment (e.g. FSI, government etc.)

• Strong knowledge of cybersecurity incident management covering identification, containment, response, recovery and reporting

• Sound knowledge of Cloud, Cyber Monitoring, Threat Hunting, and Cyber Threat Intelligence

• Natural ability to take the lead and drive the investigation of complex security issues, with strong analytical and problem-solving skills

• Self-driven professional interested in the world of cyber security

• Standby for the serious security incident during weekend or off-working hours if necessary

• Hands-on experience for the cyber security incident scenario preparation and tabletop exercise

• Technical understanding of enterprise network, various components and designs and strong understanding of Operating Systems, Applications, Databases in both on-prem and Cloud environment, how they are exploited and how to defend

• Good knowledge of conducting RCA for the incident

• Information Systems Security professional certifications, such as CISSP, CISA, CISM, CSSP or Cloud related.

• A team-player taking ownership and helping colleagues.

• Excellent Analytical, Coordination and Interpersonal Skills.

• Good communication skills and the communication network of the incumbent is expected to be internally within Technology Department (30%) and Enterprise Risk Management, Compliance, Internal Audit (15%), Business Departments (10%), Senior Management and Sub-Committees (10%),Group Technology and Group Information Security (20%) and external with Vendors and Service Providers (15%).

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Employee, being appointed as Operations Executive, is responsible for the following duties:

a. General Supervisory Duties

- Overall-in-charge for the management of security services provided at a fixed number of deployment sites

- Reports to Chief Operations Officer

- Reports on all security officers deployed at managed sites

- Audit and ensure the quality of services provided at managed sites

- Manages Operations Team

b. Site Management

- Conduct security and risk assessments of managed sites

- Plan, implement, and improve security procedures and processes at managed sites

- Conduct daily inspections of managed sites

- Respond to incidents that are escalated from officers deployed to managed sites

- Liaise with estate managers at managed sites on behalf of the Company

- Plan and implement SOPs for contingencies at managed sites

c. Deployment Management

- Plan for the deployment of manpower at managed sites at least one week in advance

- Cover the duties of officers in the event of shortfall, or provide for the covering of duties in shortfall instances

d. Technologies Management

- Audit and ensure the readiness of security technologies deployed at managed sites

- Troubleshoot and resolve technical issues that may arise at managed sites

e. Personnel Management

- Ensure the discipline and professionalism of officers at managed sites

- Enforce and police compliance at managed sites to client and Company policies

- Respond to grievances aired by officers at managed sites and resolve them as needed

- Plan and schedule for the training of officers at managed sites as necessary

- Conduct OJT for freshly onboarded officers at managed sites as necessary

- Assist the COO with the recruitment and onboarding of new officers

- Conduct regular appraisal and performance reviews of managed officers

Basic + Commission + VB

Job Description:

• Maintain relationships with existing clients
• Plan and propose promotions/marketing strategies
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls
• Meeting planned sales goals
• Lead both admin and van sales team

Job Requirements

• Minimum of Diploma in any field
• With minimum of 3 years of Sales experience from Retail/ Supermarket such as NTUC, DFI, and e-Commerce
• Positive working attitude
• Strong customer service skills
• Able to work independently

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | EA Reg No:21103634 (Johnny Wu)

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Scoop of work

• Assist in set-up for opening, closing and general cleaning during operations hours.
• Deliver quality customer service to all guests.
• Key orders in the Point-of-Sale system efficiently.
• Prepare and serve food and beverages according to guests’ orders efficiently.
• Maintain cleanliness of the outlet.
• Good customer service and good communication skills
• Able to work in a fast-pace environment

Requirements

• Singaporean/ PR
• Able to commit minimally 3 days a week (inclusive of 1 weekend)
• Able to work till 2am according to roster
• Able to commit for a minimum of 3 months

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Responsibility

As a Service & Project Planner you will play a crucial role in ensuring the smooth execution of projects and service job by providing planning, coordination, and administrative support. Working closely with the Department Head. You will be responsible for the project/service planning, safety compliance, and technician management.

Key Responsibilities (But not limited to)

Coordinate with the Department Head to develop detailed project & service plans, schedules, and timelines. Assist in the procurement of inventory and materials required for projects & service. Ensure that all safety documents required by clients are accurately prepared and maintained. Coordinate safety audits, inspections, and compliance checks as needed. Arrange for technicians to attend safety courses, training programs, and certifications. Keep track of all technician certificates and credentials, ensuring compliance with industry standards and client requirements. Maintain organized records, documents, and reports related to projects & service, inventory, and technician qualifications. Ensure documentation is up to date and readily accessible.

Requirements

• Candidates with 2 year of experience with industrial clients.

• Similar Field working experience preferred.

• Diploma or Bachelor's Degree in Engineering or Equivalent.

• Good interpersonal and communication skills.

• Self-motivated and maintain a high level of Discipline

Job Highlight

• Up to $4,500.00 a month with Project Incentive

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• To lead and mentor a team of EHS personnel to ensure the company’s EHS strategy is implemented effectively and within budgets
• Has good knowledge to develop/review, implement and maintain Safety Management Systems, to document WSH records and matters.
• Be responsible to drive programs and campaigns to manage risks and promote safety culture for all projects through regular campaigns, posters.
• To provide advice and guidance in the aspect of EHS to projects.
• To plan, coordinate and conduct safety audits, EHS inspection and training
• To achieve and manage all EHS KPIs and standards, ensure compliance with all authorities including MOM’s EHS statutory regulations, legal and other requirements
• To monitor and evaluate the company’s overall EHS performance to identify potential risks and minimize incident occurrence.
• Any other duties assigned

Job Requirements:

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry of Manpower (Singapore)
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Minimum 5 years’ experience in relevant job role and industry
• Good leadership, interpersonal and coordination skills
• Salary package commensurate with experience

The Regional Branch Manager oversees regional sales performance in regions such as Thailand and Vietnam. The role seeks to define, drive strategies, and ensure the achievement of sales and lead generation with pipeline growth. It has a responsibility towards revenue targets with a primary focus on prospecting new opportunities in both the automotive and automotive industries, specifically focusing on the bearings business and targeted complementary products.

Duties & Responsibilities:

• Demonstrate good understanding and working knowledge of branch operations

• Lead Overseas Branch Managers in managing retail & distribution operations & growing sales exponentially within the region

• Partners with Sales Executives/Managers on customer visits to provide strong commercial support

• Manage key account sales and target attainment in the SEA region

• Responsible for forecasting and sales tracking

•Manage budgets, maximise profitability, and set or meet sales targets

• Prepare presentations and reports for senior and executive management as required

Tasks Include:

• Responsibly support customer on-site validations and execute experimental protocols to gain qualifications and order success

• Define SOPs for branches across regions, including Thailand and Vietnam

• Enforce company policies with adherence to SOPs

• Present quarterly sales meeting

• Perform any other tasks as assigned

• Traveling is required within the regions

Requirements:

• Diploma or Degree in business administration, engineering, or a related field

• ability to communicate effectively with a remote team

• Leadership experience managing a team

• Ability to handle difficult situations

• Able to make decisions, taking calculated risks with consideration of the company's best interest

• Service-oriented, independent, and thinks outside the box

• Troubleshoots by responding to situations proactively

• Strong in Excel

Benefits:

• Competitive Salary Package

• Healthcare Coverage, Medical & Dental Benefits

• Career Advancement with Recurring Bonuses

Location:

• 1A Toh Tuck Link

• Singapore 596223

We invite interested and qualified candidates to write in with your updated resume (MS Word Format) and your current and expected salary. We regret that only shortlisted candidates will be notified.

Description:

• Handle full spectrum of project management, lead and manage site staff.

• Create and maintain comprehensive project documentation including project schedules.

• Review project plans and specifications, feedback on the design, scheduling, and cost-saving measures and identify potential construction problems.

• Conduct regular technical / site/coordination meetings to ensure time, cost, and quality targets are fully met.

• Prepare project deficiency lists and monitor projects towards timely completion according to schedule.

• Perform risk management, and enforce site safety standards are in order.

Requirements:

• Diploma or ITE Certificate in Architecture, Civil Engineering, M&E Engineering, Quantity Surveying, or higher qualifications.

• Minimum 3 years of working experience in the related field.

• Familiar with Autocad software.

The company is a regional leading oil and gas infrastructure services companies offering fully integrated engineering design, procurement, construction (EPC) and integrated maintenance services to the oil and gas, petroleum and petrochemical industries.

Procurement Manager

Responsibilities :

· To source potential suppliers in line with specification/Sending RFQ's.

· To evaluate and update new/exisiting vendors into Approved Vendor List.

· To coordinate with Project Team and Suppliers for any technical clarification.

· To perform negotiations with short listed supplier(s) to the lowest best price with timely delivery.

· To ensure the appropriate terms and conditions are specified on the purchase order.

· To prepare Bidtabs for Approval.

· To prepare Purchaser's Terms & Conditions.

· To assist in negoiation for Subcontract for BU if required.

· To coordinate with Project Team for any urgent purchase.

· To arrange Training (Introduction & Product Presentation from Vendors).

· To process order and ensure timely delivery from the vendor.

· To coordinate with Material/Logistic Controllers for GR/GI issues, if required.

· To assist Finance for invoices with issues.

· To assist in expediting for deliveries if required.

· To send Approved Purchase Order to Vendor.

· To coordinate with Vendor for any return or replacement of defective materials.

· Issue PO if necessary.

To update and report to Supervisor on the above

Requirements :

· Preferably Degree in Business Administration or relevant procurement qualification

· Preferably 2 years of relevant working experience in procurement, business development, preferably in engineering, construction, Oil & Gas or Energy industry.

Key Responsibilities

Finance & Accounting

· Smooth running of the Finance department, including book-keeping, financial administration and procurement functions

· Maintenance of full and accurate set of accounts, preparation of management, statutory and other reports as required by the Board and Management, or pursuant to applicable regulations

· Ensure that accounts and financial reports are in compliance with applicable accounting standards and guidelines, and internal standards and operating procedures

· Maintenance of all financial records

· Ensure that material assets of the Company are accounted for and properly safeguarded

Working Capital and Cash-Flow Management

· Proper management of receivables, payables and inventories

· Proper recording of donations, grants and sponsorships

· Monitoring cash-flow and ensuring adequate cash for current operations and expenses

Planning, Budgeting & Forecasting

· Assisting the CEO in the formulation of the Company’s Annual Operating Budgets / Plans and Strategic Plans

· Preparation of P&L, Balance Sheet and Cash-Flow forecasts and estimates, and updating the same with the latest information / developments

· Presenting such plans, budgets, forecasts and estimates to the Board and Management for approval

· Reconciling significant variances vs budgets or plans, comparing vs previous years, and highlighting significant variances and critical issues to the Treasurer, Audit Subcommittee and Exco

Corporate Governance

· Ensuring compliance with the Charities Act, Charities (IPC) Regulations, Societies Act, Code of Governance for Charities & IPCs, Charities Transparency Framework and any other applicable laws, regulations, notices or guidelines

· Timely compliance with all filing and reporting obligations under applicable laws and regulations, including filing of its Annual Returns and Governance Evaluation Checklist

· Ensuring that the Company’s programmes and activities are in compliance with all applicable laws and regulations, including ensuring the validity of all applicable licenses and permits.

· Dealing and communicating effectively with governmental and other authorities, statutory bodies and sector administrators

· Assist the Company with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to time

· Preparation of Minutes for Board Meetings

· Administration of the Annual General Meeting, including preparing Minutes of Meeting, sending out the Notice of AGM and accounting for Quorum.

Internal Controls

· Assist t with compliance with Personal Data Protection Act as well as other policies introduced by Charities Council or other government authorities from time to timepolicies and procedures

· Reporting to the Audit Committee and liaising with the Company’s external auditors and other parties conducing any examinations, investigations and similar processes, in a prompt, transparent and professional manner

Insurance etc.

· Ensuring adequate insurance coverage (i.e. all-risks insurance) in respect of the Company’s premises, Board and staff

· Assisting the CEO in liaising with the Landlord or Head Lessor on lease-related matters

Counterparty Monitoring

· Provide Support with on review of contracts, agreements and MOUs entered into by the Company, having regard to all financial obligations owed by the Company or owing to the Company

Fundraising Monitoring

Provide support with respect to:

· Administering cash collection processes (e.g. cash-over-counter; donation boxes; pledge bags and street collections), including ensuring that the Company’s KYC and AML processes are complied with (where applicable)

· Ensuring donor information confidentiality and ensuring compliance with all donor requests with respect to specific use of funds (to the extent approved by the CEO and Board)

· Monitoring and following up on donation pledges or commitments, and collections from fundraising activities (including by way of maintaining a catalogue of fundraising MOUs)

· Monitoring compliance with Collection of donor information Maintaining a register of all contracts, agreements and MOUs entered into by the Company, and monitoring all obligations owed by the Company or owing to the Company, including monitoring and following up on donation pledges or commitments, and collections from fundraising activities

General Matters

· Support the CEO and colleagues, when called upon, to ensure success of the Company’s events and activities

· Perform any other duties tasked by the CEO for the benefit of the Company.

Qualification & Experience

- Accountancy degree with a minimum of 6 years experience in accounting for IPC/charity organisations

- Hands-on and good team player

- Ability to handle and manage the Board

Job Responsibilities

• Account Planning & Management
• Service existing accounts and prospect for new customers via cold calls, face-to-face meetings, conferences, marketing and business networking events
• Understand & identify customers’ needs through in-depth account planning and profiling on customers’ requirements
• Work closely with business channel partners, distributors and technical team to deliver technical solutions
• Ensure orders are properly delivered, received and invoiced
• Timely follow-up on customers’ requests and sales deliveries
• Provide regular updates on sales opportunity, pipeline, activities and feedback to the Management
• Achieve and exceed sales revenue and GP target
• Ensure all outstanding payments from clients are collected on time

Job Requirements

• Degree or Diploma with at least 1 year of corporate sales experience in ICT solutions or its related fields
• Sales-driven and self-motivated
• Outgoing & pleasant personality
• Ability to work independently, set priorities, multi-task and meet project timelines

About Novela

Novela is Singapore’s first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances and makeup.

Novela’s logo is a black quill pen, which is symbolic of a woman’s beauty, elegance and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

Store Manager

We are looking for candidates who thrive in a fast-paced, diverse, and customer-centric store environment. You are a resourceful, driven and service-oriented leader who can multi-task and manage store operations effectively.

Our Store Managers are the key leadership role for our retail team on the ground. You will oversee the end-to-end operations of a store and will be responsible for driving the store's sales performance and service performance. You will engage in innovation and productivity initiatives for the store. To drive seamless customer experience across channels, you will also oversee the order fulfilment processes for customers in the store. On top of daily operational duties, you will also help in cascading and operationalizing headquarters’ directives to the store.

Job Responsibilities:

Achieve sales”

• Manage store's/outlet's sales performance.
• Facilitate implementation of organisation strategies
• Interpret information on sales goals and targets.
• Communicate scheduled sales reports in accordance with organizational standards.
• Facilitate implementation of organisation strategies Document sales transactions.

Deliver service excellence:

• Lead with service vision
• Develop service operations.
• Manage resources to ensure smooth running of store operations.
• Manage in-store service performance.
• Optimise workforce for service excellence.
• Manage partnerships for service excellence.
• Develop a service recovery framework.
• Manage service brand.
• Analyse service quality and customer satisfaction.
• Establish rapport and cultivate relationships with customers.
• Foster service innovation

Deliver operations excellence:

• Manage retail administration.
• Define and allocate staff duties in accordance with operational requirements.
• Control inventory
• Manage and maintain store facilities.
• Develop store security policies and procedures.
• Manage compliance with food and beverage hygiene policies and procedures.
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Monitor merchandising presentation and visual display.
• Maximise utilisation of retail space.
• Promote compliance with corporate governance requirements.

Engage in innovation and productivity initiatives:

• Lead and motivate team to contribute to productivity improvement and innovation.
• Conduct productivity diagnosis to recommend areas of improvement.
• Develop an action plan to implement productivity and innovation initiatives.
• Facilitate implementation of productivity and innovation initiatives.
• Evaluate potential ideas that may contribute to productivity improvement and innovation.
• Develop new products and/or services.

People Management:

• Provide direction and guidance to team leaders.
• Develop team leaders' capabilities.
• Promote workforce diversity.
• Influence team's decision making
• Contribute to recognition of team performance.
• Facilitate learning opportunities among team leaders.
• Coach team leaders

Manage customer order fulfilment:

• Review customer satisfaction
• Manage order processing, fulfilment and returns of customer orders.

Our client is one of the largest Luxury Goods Conglomerates, holding numerous luxury retail brands and has stores all over the world.

We are currently seeking a Host / Customer Service Executive to attend to our VIC (Very Important Clients) and provide them with an awesome client experience at their store.

And ensure a smooth client flow and orientation throughout their journey in the store by assessing their needs and being prompt and positive in responding to their concerns

Requirements

• Min. 1 year customer facing / handling experience.
• Strong communication skills in spoken English.
• Customer service drive with outstanding communication and active listening skills
• Possess a passion / interest in Luxury goods
• Willing to commit to retail working hours and shifts.
• Candidates with experience from Airline, Hospitality or Retail are an advantage.

Interested candidates may email their updated resumes with recent photograph to [email protected]

Job Responsibilities:-

• Driving the overall operational and business performance of the Company;
• Overseeing day-to-day operations of the Company;
• Collaborating with executive leadership to develop and execute strategic plans for business growth;
• Developing and implementing systems and controls for monitoring operational KPIs;
• Ensuring efficiency of all projects and compliance with statutory and mandatory requirements;
• Any other related or ancillary duties and responsibilities that may be assigned from time to time depending on the Company's business and operational needs.

Job Requirements:-

• Bachelor’s degree in Finance with at least 10 years of relevant working experience.
• Experience in Banking and Finance sector will be advantageous.
• Excellent organizational and leadership skills.
• Outstanding analytical and problem-solving skills.
• Flexible and adaptable to navigate in changing environments.

Why we need you:

As the Financial Partnerships Manager, you will be responsible for building, evaluating and managing Airwallex’s key financial partnerships with the goal to deepen Airwallex’s product capabilities in the region, as well as enable Airwallex to launch in new markets. You will support the Financial Partnerships team in scoping, establishing, negotiating, implementing, and operationalising complex partnership engagements. This role will be the bridge between financial partners and internal stakeholders to drive strategic initiatives and outcomes for the company.

The ideal candidate:

A partnerships expert with experience in the payments industry, preferably having managed partnerships with Financial Institutions including banks, schemes, payment methods, as well as other fintechs in the ecosystem.

You have experience working in both big organizations as well as fast-growing startups, and hence have the knowledge and experience in putting in place processes and structure, while remaining flexible and creative in ensuring they are effective and relevant for the business. You are resourceful, action-oriented, with strong organizational skills and attention to detail.

We’re after someone who can thrive under pressure and enjoys managing multiple stakeholders to drive towards a desired outcome.

Skills and experience:

• At least 5 years of experience in a similar role in fintech / technology or top-tier management strategy/management consulting
• Experience in commercial negotiation and partnership sourcing and management
• Excellent written, verbal and in-person communication skills
• Highly organized and able to manage multiple priorities
• Enjoys working in a fast-paced and dynamic environment and thrives under pressure

Job Purpose

We are seeking a highly motivated and talented Platform Admin Lead to manage the data platform admin team for the smooth business operations and supporting the hybrid data platform with primary focus on big data platform, data visualisation tool, ETL tool and data science tool.

Job Description

· Lead the team to manage data platforms to meet the organization's needs. Take overall accountability of the administration and operation of data platforms.

· Configure and administer data platforms including security, performance, and scalability.

· Create and manage user accounts and permissions, as well as manage access to data sources in data platforms.

· Monitor and troubleshoot data platform performance and resolve any issues that arise.

· Plan and execute upgrades, patches, and maintenance for data platforms.

· Develop and implement backup strategies for data platforms.

· Collaborate with IT teams to ensure the data platform infrastructure integrates with other systems and platforms.

· Create and maintain documentation for data platform SOPs.

· Support the integration of data platforms to the ecosystems.

· Perform POCs of new capability in data platforms.

· Aligning with the systems engineering team to propose and deploy new hardware and software environments required for data platforms and to expand existing environments.

· Responsible for working closely with the database team, network team, BI team and application teams to make sure that all the big data applications are highly available (24x7) and performing as expected.

· Responsible for capacity planning and estimating the requirements for lowering or increasing the capacity of the platforms.

· Monitor (24x7) server performance, connectivity and security.

· File system management and monitoring.

· Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability.

· Collaboration with application teams to install operating system and updates, patches, version upgrades when required.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Bachelor’s degree in Computer Science, Information Systems, or a related field

· Overall 15+ years of experience in platform implementation and administration with mandatory 8 + years of hands-on experience in managing big data platforms

· Deep understanding of OS concepts, process management and resource scheduling.

· Deep understanding of networking, CPU, memory and storage.

· Good hold of shell scripting.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.