Job Descriptions

About Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest Relations Executive to join our team.

The ideal candidate should have 1-3 years experience in a similar role and be able to:

• welcome guests at the restaurant entrance with great energy and mannerism following company SOP.
• able to slot in reservations on the table management system (Chope) from different channels (email, phone calls, sms, chats and walk in)
• able to keep customer records, reports and update them diligently

Job Requirements

• willing to learn new things more than bringing her / his own expertise.
• be organised, helpful and resourceful
• able to communicate well in English (spoken and written)
• team player

Benefits

• edical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working hours

• 5.5 days work/ week Split Shift

Responsibilities:

1. Supervise Bar Operations: Assist in the management of all aspects of the bar, including staff scheduling, training, and performance evaluation. Ensure that all team members adhere to company policies and standards.
2. Customer Service: Provide excellent customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. Ensure that guests have a positive experience at the bar.
3. Inventory Management: Assist in maintaining accurate inventory records and ordering supplies as needed. Monitor stock levels to minimize waste and maximize profitability.
4. Quality Control: Ensure that all beverages served meet quality standards and are prepared according to established recipes. Monitor the cleanliness and organization of the bar area to maintain a safe and hygienic environment.
5. Staff Training and Development: Assist in training new bar staff on company procedures, product knowledge, and customer service standards. Provide ongoing coaching and support to help team members excel in their roles.
6. Sales and Promotion: Collaborate with the marketing team to develop promotions and special events to drive sales and attract customers to the bar. Monitor sales trends and adjust strategies as needed to achieve revenue targets.
7. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations. Maintain up-to-date knowledge of alcohol laws and regulations to ensure legal and responsible service.
8. Financial Management: Assist in budget planning and cost control measures to maximize profitability. Monitor expenses, analyze financial reports, and identify opportunities for cost savings.
9. Team Collaboration: Work closely with other departments, such as the kitchen and serving staff, to coordinate service and ensure a seamless dining experience for guests. Foster a positive and collaborative work environment among bar staff and other team members.
10. Continuous Improvement: Stay informed about industry trends, new products, and innovative techniques in bartending and mixology. Identify opportunities for improvement and implement changes to enhance the efficiency and effectiveness of bar operations.

Job Description
-To develop and carry out new business operational plans
-Assists the HOD in various aspects of operational/sales/service-related activities.
-To provide administrative support and maintain the documents of the project team
-To administer project correspondence and liaise with customer, main contractors and suppliers
-Assist Finance in Accounts Receivable collection
-Coordinate with customers on issuance of PO
-To process customer orders and generate Tax invoice/DOs/Quotations
-Submit e-Invoice in AGD Vendors@Gov & GEBIZ for government agencies
-To support sales and operations team in daily tasks and update customer pricing
-Support to Corporate Capability Head for ERP System Testing
-To assist in procurement of office supplies, project inventory, services
-To process require documentation on purchases (Tenders, Quotations, Purchase orders and Payments)
-To monitor and update procurement contract (new awarded contracts, contract contact period, contract renewal)
-Source vendors for materials, equipment or supplies needed for the project
-To monitor and update procurement contract (new awarded contracts, contract contact period, contract renewal)
-Analyze reports or any other documents required for billing to customers
-Process customer and vendor contracts for renewal
-Any other Ad-Hoc when assigned

Qualifications/Requirements
- Minimum Diploma in any relevant discipline, preferably Business Management
-Minimum 2 years of relevant working experience
-Must possess strong analytic skills and problem-solving skills.
-Must possess adequate interpersonal skills and ability to work in a team-oriented, collaborative environment
-Intermediate knowledge on Excel and Word
-Must possess adequate written and verbal communication skills in English

NOTE:

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up-to-date.

We DON'T collect any of the following:
1) NRIC/FIN
2) Date of Birth
3) Age
4) Spouse/Family information

Job Description:

- Provide great customer service by assisting customers with product selection and answering queries.

- Provide product demonstrations and educate customers on the features and benefits of our products.

- Assist in store operations such as generating quotations/invoices, arranging delivery schedule, maintaining showroom tidiness.

- Assist in online e-commerce operations such as processing online orders, monitoring and responding to customer inquiries and reviews.

- Build and maintain relationships with customers to promote business sustainability.

- Meet monthly sales goals by providing customer service and product knowledge.

- Perform other ad-hoc duties.

Job Descriptions:

• Work closely with clients to understand their requirements, objectives, and preferences.
• Regularly visit construction sites to inspect progress, quality of work, and adherence to plans and specifications.
• Initiate contact with potential clients to introduce the company's services or products. This could involve making cold calls, sending emails, or arranging introductory meetings.
• Direct and coordinate activities of businesses or departments concerned with production, pricing, sales and distribution of products.
• Preparing quotations and Sorting invoices for payments.
• Perform effective problem-solving skills when necessary.
• Any other tasks as and when assigned by Management.

Job Requirements:

• Experienced in concrete industry line.
• Preferably Class 3A driving licence
• MS office

JOBMATCH Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R24122185

EA Personnel: Claudia Lim Pei Chen

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Due to our regional expansion, we are now looking for the following candidate to join our team.

Sales Manager

Key Responsibilities:

• Proactively lead, manage, and execute the entire Sales Lifecycle from introduction to product delivery.
• Lead and manage the sales team, implement sales strategies, and achieve sales targets.
• Expand customer base, maintain, and establish strong customer relationships.
• Analyze market trends and competitors, develop marketing plans.
• Report sales performance and provide strategic recommendations.
• Proactively identify and pursue new concepts and brand opportunities to expand business presence across the region.
• Monitoring customers’ creditworthiness and working closely with Finance to adjust sales terms accordingly.
• Responsible for the timely collection of outstanding debts.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Commerce, similar or related field.
• More than 5 years’ relevant experience of sales management, proven track record in achieving team sales goals.
• Excellent communication and negotiation skills, problem-solving abilities.
• Strong leadership and people management ability.
• Computer literacy and savvy with technology is a must.
• Work independently with minimum supervision.
• Positive attitude & growth mindset.
• Other ad-hoc duties as assigned.

Note: We regret that only shortlisted candidates shall be contacted.

• IT Infrastructure Management: Oversee the installation, maintenance, and operation of the factory's IT infrastructure including servers, networks (LAN, WAN, VPN and Wireless), other hardware systems including PCs, and software systems.
• System Administration: Manage and maintain enterprise systems, databases, and applications critical to manufacturing operations (ERP, MES & PLC), to ensure such systems are always available, secure and perform as needed. Coordinate software updates, patches and upgrades.
• Cybersecurity: Implement and manage cybersecurity measures to protect the factory's IT systems from threats and vulnerabilities. Conduct regular security assessments and audits to identify and mitigate risks.
• Data Management and Backup: Ensure data integrity, availability and security through effective data management practices, backup and disaster recovery solutions.
• Technical Support: Provide technical support and IT-related troubleshooting help to all employees and contractors. Ensure prompt resolution of IT problems to minimize downtime and disruptions.
• Project Management: Lead IT projects from initiation to successful completion, within given timelines, budgets and resources.
• IT Strategy, Planning & Execution: Develop and implement IT strategies aligned with the company's business objectives, future needs and scalability requirements. Manage IT budget and vendor relationships through appropriate cost and contract management, respectively.
• Regulatory Compliance: Ensure IT systems and practices comply with relevant industry standards, regulations and data protection laws. Maintain documentation(including creation and maintenance of operation mannuals) and conduct audits to verify compliance.
• Team Leadership: Lead and manage the IT team, including system administrators, network engineers and support staff. Provide training and mentorship to develop capabilities and innovation in IT and do performance evaluations.

Job Description:

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

Requirements:

• Min. NTC 2 or Diploma in Mechanical/Electro-Mechanical Engineering

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Duties to Be Performed:

We are looking for a Project Manager – Process Systems Specialist in the either or all of the following systems,

- Gas / Environmental / Ultra Pure Water / Chemical Systems.

The prospective candidate will be responsible for the following,

- Responsible for Concept and Detailed Design for Process Facility systems for the entire course of the project (Conceptual Design, Detailed Engineering calculations, System & Component sizing, Budgeting, Drawing development coordination from Engineering up to Construction stage e.g. PIDs / layouts / sections).

- Capable in interdisciplinary understanding and managing of relevant interfaces.

- Detailed understanding of all technical standards, drawing formats and symbols.

- Tendering process (e.g. Technical and Commercial bid evaluation).

- Time and schedule management.

- Check and review engineering document and drawings for accuracy and completeness for submission and shop fabrication (e.g. Submittal Procedure).

- Lead system design and reviews with customers and ensure customer sign off and approval.

- Review of all the bench mark data, scope and design change and contract variation aspects.

- Ensure Project Director/ Manager is kept aware of the process engineering design and construction progress and any cost and schedule impacts.

- Coordinate installations with sub-contractors on site.

- Support CSA & M&E team for the design including CAD team and project effectively & efficiently.

- Involved in the Commissioning of Systems and develop the documentation with the sub-contractors.

- Consolidate and upkeep of in-house engineering Standards.

- Able to work independently.

- Able to travel/ relocate.

Essential Job Functions:

The Design Manager is responsible, but not limited to, the following:

General

• Close communication with PD/PM to reflect PD/PM’s intention for the project and establish Design management policy/tactics in line with PD/PM’s intention.
• Responsible for dealing with client and consultant management.

Planning & Programming

• Planning of shop drawings submission schedule to control the sequence and time frame for development of shop drawings.
• Prepare documents/samples submission schedule to control the sequence and timing for samples submission/approval with preferable float time allowed for procurements.

Quality

• Co-ordinate all related design matters with Consultants/ Client.
• Ensure main contract and sub-contract designs co-ordinated fulfil all design requirements.
• Co-ordinate with Contract team for any formal and informal changes made by Consultants.
• Co-ordinate with Contract team for proper sequence of sub-contract awards.
• Resolve technical problems for team.

Safety

• Responsible for the compliance to safety & occupational health practices to be implemented at Design Section and Design subcontractors with IMS safe work methods.
• Responsible for site implementation of safety standards to comply with IMS safe work methods.

Minimum Qualifications:

• Degree or Diploma holder in related discipline.
• At least 10 years of design co-ordination experience with Architectural and Structural trades in the building construction industry.
• Able to work independently. Work experience for at least two large scale construction projects.

Knowledge/Skills/Abilities:

• Good knowledge of local authority requirements and engineering standards.
• Excellent verbal and written communication skills.
• Ability to organise and control activities of the design team.
• Good skill to manage changes by Consultants, i.e. comments to RFI or AI issued, ensure the changes are economically in favour to the Contractor.
• Familiar with 2D CAD operation and good understanding of 3D Modelling management.
• Ability to multi task.
• Ability to analyse and synthesize complex issues quickly.

ClearSK Healthcare is seeking a dynamic Digital Marketing & E-Commerce Executive / Manager who aspires for a rewarding career in marketing and business management. ClearSK manages an international chain of aesthetic medical centres in Singapore, Shanghai and Suzhou in China. You will find in this marketing job a great opportunity to grow and impact on the business, as you work with professionals from healthcare, finance and general management. You will find yourself working in a challenging environment, where you will develop to your maximum potential.

Responsibilities

• Develop and implement marketing, branding and advertising strategies
• Develop and manage company social media, website and e-commerce platforms.
• Implement online sales and marketing plans to generate interest and create awareness.
• Generating online traffic and process website order to increase profitability.
• Create and execute digital marketing ads campaigns, social media marketing campaigns, retargeting campaigns, and other campaigns, in Google, Facebook, Instagram, EDMs, newsletters for club members.
• Constantly monitor and report performance of websites, campaigns & digital projects, and assess against goals (ROI and KPIs).
• Conduct studies on current and future trends in the industry to finetune marketing plans
• Continuously propose and implement actionable recommendation, updates to identify key customer segments, more effective advertising channels and methods.

Requirements

• Bachelor’s degree or diploma from reputable institutions in marketing, business or data science.
• Organized and highly motivated, fast learner

• Proficient in English communication and writing.

• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Must be able to execute branding or advertising campaigns on social media such as corporate websites, Google, Facebook & Instagram and E-commerce sites.
• Adobe creative suite skills, Excel skills, and basic HTML skills

• Good IT and numerate skills
• Ability to create webpages in InstanPage, WooCommerce, Shoplify, WordPress is preferred

APPLICATION PROCESS:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application. It only takes 3 to 4 minutes to complete:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Descriptions

1. Beverage Preparation:

• Prepare and serve a variety of alcoholic and non-alcoholic beverages with accuracy, consistency, and creativity. Master the art of mixing cocktails, ensuring they are balanced, visually appealing, and reflect our brand standards.

2. Menu Knowledge:

• Familiarize yourself with our beverage menu, including cocktails, wines, beers, and non-alcoholic options. Be able to recommend items, provide descriptions, and suggest pairings to enhance the guest experience.

3. Customer Engagement:

• Interact with guests in a friendly, attentive, and professional manner. Anticipate their needs, answer questions about our beverages, and make personalized recommendations based on their preferences.

4. Upselling and Revenue Generation:

• Demonstrate a strong sales ability by upselling premium spirits, recommending specialty cocktails, and promoting limited-time offers or featured beverages. Contribute to the overall revenue goals of the establishment.

5. Cleanliness and Organization:

• Maintain a clean and organized bar area, ensuring all equipment, glassware, and utensils are thoroughly cleaned and sanitized. Regularly restock supplies, garnishes, and ingredients to ensure efficient service.

6. Knowledge and Skill Development:

• Stay up-to-date with current industry trends, new cocktail recipes, and mixology techniques. Participate in training and development sessions to expand your knowledge of beverages, including spirits, wines, and beers.

7. Cash Handling:

• Process transactions accurately and maintain proper cash handling procedures. Handle guest payments, operate the cash register or POS system, and maintain a balanced cash drawer.

8. Collaboration:

• Work collaboratively with other team members, including servers and kitchen staff, to ensure smooth service operations, effective communication, and a positive work environment.

9. Safety and Compliance:

• Adhere to all relevant health and safety regulations, as well as company policies and procedures for responsible alcohol service. Ensure that guests are of legal drinking age and refuse service when necessary.

10. Continuous Improvement:

• Demonstrate a commitment to personal and professional growth by seeking feedback, attending training sessions, and actively seeking opportunities to expand your skills and knowledge.

Job Requirements

• Beginners can apply

Benefits

• Incentive quarterly.
• 12 days annual leave.
• Good medical benefits.
• Meals and transport provided.

Working hours

• 6 day week. Straight shifts 12pm to 8pm or 4pm till 12am.
• 50 hours a week average.

Do you thrive in building relationships and driving sales?

We are growing and having launched a new brand and entirely new range of innovative products we are looking for a highly motivated Business Development Manager to join our growing team. In this role, you will be responsible for developing and maintaining relationships with key decision-makers in the hospitality and design industry, including:

• Hospitality Owners & Operators (Hotels, Resorts, Restaurants)
• Interior Designers
• Architects
• Developers

Your primary focus will be on introducing our innovative furniture and design products to these target markets, and you should have an estalblished network to reach out to.

Responsibilities:

• Develop and execute a comprehensive sales strategy for the hospitality and design industry.
• Conduct thorough market research to identify and qualify potential leads.
• Build strong relationships with key decision-makers at hospitality chains, design firms, and development companies.
• Present our furniture and design product lines, highlighting their benefits and unique value proposition.
• Negotiate and close sales deals with new and existing clients.
• Manage and maintain a strong pipeline of potential projects.
• Track sales performance and report on key metrics.

Qualifications:

• Minimum 3-5 years of experience in business development or a related field.
• Proven track record of exceeding sales targets and building strong client relationships.
• In-depth understanding of the hospitality and design industry, with a focus on furniture and design trends.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to travel regionally as needed.
• Proficiency in CRM software and Microsoft Office Suite.

Benefits:

• Competitive salary and commission structure.
• Comprehensive benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Be part of a team that is passionate about creating exceptional design solutions.

If you are a driven and results-oriented individual with a passion for the hospitality and design industry, we encourage you to apply!

We are working with a FinTech client specializing in providing bespoke Supply Chain Finance Platform Solutions to big anchor corporate clients.

This is a strategic and client-facing role in a fast-paced environment where things are constantly changing and evolving. The successful candidate is someone that has excellent communication skills with a strong hunger for problem-solving.

Responsibilities

• Work closely alongside Sales to understand client requirements, pain points, and origination to come up/put together bespoke end-to-end solutions for the client
• Work with the Technology team to come up with various solutions to structure the various products and platform capabilities to address the clients' needs
• Prepare and present proposals and solutions or sales pitches to the clients
• Maintain ongoing client relationships and provide support wherever needed

Requirements

• 3 to 5 years of experience in Transaction Banking, Trade Finance, Supply Chain Finance, or a related field
• Candidates with product management experience or working in a function supporting platforms will be ideal
• Strategic thinking with confidence in planning proposals and slides

Junior candidates are welcome to apply if they have strong knowledge in supply chain finance across any industry with a knack for providing solutions.

Visa DPS is one of the world’s largest processors, providing our customers with innovative issuer processing solutions. Not resting on our laurels, we want to transform and modernize the Visa DPS platform, technology, and product set into a unified best-in-class processing business (DPS One) to drive the next generation of payment innovation for our issuing partners.

DPS One Client Tools & Configuration Singapore Team is part of a bigger Agile Release Train (CT&C ART) spanning multiple Scrum Teams across US, UK, Poland and Singapore. Currently there are two full Scrum Teams in Singapore working on a wide variety of projects built using .NET, Java, SQL, React.JS tech stack to deliver core business value to the CT&C ART.

Our desire is to build products and solutions that deliver delightful experiences with substantial value propositions across the payments ecosystem. Our Train’s mission is to delight clients by providing integrated servicing tools, minimize manual effort associated with onboarding, and accelerating their adoption of new products and services.

Check out our product offerings for Visa Issuing Solutions and DPS in particular.

We are looking for a talented and mature Sr. Manager to join our team in Singapore!

As a Sr. Manager in the engineering team (Developers & Functional Testers), you will be reporting to the Engineering Sr Director who is the CT&C ART Technical Business Owner. Your focus will be to oversee the day-to-day activities of a team roughly of size 6 to start with, who will report directly to you. The team would comprise of engineers ranging from fresh college graduates to senior experienced professionals with close to 4-6 or even more years of relevant experience.

The engineers design, build and enhance solutions meant for our customers in an agile, fast-paced environment. You will be working with colleagues across the company, who will help support and challenge you every day. Designing solutions, writing code, unit testing code, developing test cases, automating test cases and frequent check-ins for continuous integration is part of the DNA of this engineering team. You will see your team’s code going to production in just a few weeks and used by strategic accounts worldwide. We need a technically strong, compassionate leader to manage this team and guide them to the next level of success. If this sounds exciting, we would love to chat and tell you more about our work culture, solutions, and opportunities.

Our team, as well as our group works under the principles of a common engineering model with both development and test automation expertise. You are expected to have hands-on experience and sufficient knowledge to guide the engineers and unblock them as needed on an on-going basis. This role will also need you to manage Scrum ceremonies for the teams under CT&C ART based out of Singapore, carefully oversee co-ordination with other teams and stakeholders within the Train and cross-functional teams across other DPS One Trains to ensure proper planning, execution, and delivery.

Your responsibilities will include:

• Actively oversee developer activities for feature development and bug fixing and ensure delivery of on-time, high-quality, secure code.
• Review high and low level design of new systems as well as enhancements / defect fixing that the team undertakes and provide input / proper guidance as needed.
• Ability to guide engineers to design systems in addition to guidance available from architecture team in terms of technical direction of solution to be implemented.
• Review test strategy and test cases meant for functionally testing features end-to-end, to ensure optimum quality of solutions.
• Be able to review and recommend as needed any open-source / commercial tools that the team is considering for an engineering solution.
• Stay on top of test automation being carried out for functional testing, integration testing, regression testing, bug tracking etc. and provide input as needed to improve quality metrics.
• Collaborate with Project Managers to plan timely and smooth releases of features into Sandbox and Production environments. Remove obstacles that impede work processes.
• Help plan team backlog work and oversee adherence to Agile / Scrum process every sprint. Unblock them on different aspects as needed to help make progress.
• Be prepared to play an active Scrum Master role for the Scrum Teams and be responsible for adherence to Scaled Agile Framework (SAFe) best practices followed across DPS One. Specifically, take on the responsibility to help plan and co-ordinate Planning Interval (PI) activities every quarter, system demo, oversee sprint activities, manage any scope change with product and architecture stakeholders, upkeep of JIRA Align and JIRA hygiene, and so on.
• Working closely with peer people leaders within the ART to support the teams’ overall charter in a holistic way and be open to matrix management model across all team members (not just direct reports) if needed to support any project.
• Becoming the bridge / core contact point for Product, Architect, PMO, Dev & QA along with all other potential stakeholders in the pipeline for all past, on-going, and upcoming projects / features is a major responsibility for this role.
• Building relationships across different Visa teams and actively working with all stakeholders to create win-win scenarios for all concerned to collectively make progress towards Visa’s common business goal will be another major responsibility for this role.
• Having a keen eye to find opportunities in Visa where the team’s knowledge and skills can be best leveraged to drive new business opportunities will be a highly desired trait.
• Lead and provide technical mentoring to a team of talented engineers and train them on Developer and Test Automation best practices.
• Be prepared to support engineers in troubleshooting urgent Sandbox and Production issues and drive stakeholder communication.
• Display active interest in learning about newer technologies and business use cases to build the next generation of payment solutions.
• Help our clients achieve their business goals by understanding their requirements and delivering the best solution.
• Lead meetings and discussions with Product and Architecture teams.
• Mentor and motivate people to drive engagement within the team.
• Conduct regular 1:1 meeting, quarterly OKR settings, and performance reviews for team members.
• Drive behaviors that align with Visa Leadership Principles.
• Hire, develop and retain employees with diverse backgrounds.
• Spend time training and grooming high potential employees (succession planning).
• Develop close working relationships with members of different teams within the organization.
• Become knowledgeable in Visa's core technology, infrastructure, and standards.
• Actively participate in Visa Singapore technology, innovation and other events and help lead and organize some of these activities.
• Have a passion for emerging GenAI technologies, with an ability to understand and align with Visa’s strategy in this area and guiding and shaping team’s adoption plan accordingly.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Work that matters - What you’ll be doing
Sales

• Map and establish professional and deep relationships with key personnel in assigned account(s)

• Deep understanding of client’s business environment (Financial Services, Data, Decisioning)

• Achieve overall business goals and objectives in sales and new business development

• Generate short-term results, while maintaining and building long-term pipeline coverage • With current clients, expanding Experian’s opportunities to sell and cross-sell by identifying and creating new business needs and cultivating Experian’s ability to respond

• Ensuring that overall objectives are translated into specific plans and targets as appropriate and developing and managing the sales pipeline

• Devise negotiation strategies and tactics for key contracts, personally leading negotiation teams where appropriate

• Develop the key internal relationships required to deliver pre-defined results • Diagnosing issues that have potential impact on the business as a whole, and addressing them before they become problems Processes

• Ensure that clients have a smooth and harmonious experience of the sales process delivered by Experian

• Monitoring outcomes to ensure optimum cost-effective client satisfaction and retention: • Instilling within the sales function a culture of full accountability for pre-sales, delivery and after-sales service

• Imparting the importance of overall client service to others in the organisation

• Facilitating formal liaison processes with other internal functions (client services, delivery, marketing, finance, IT, HR etc) Client

• Protect and enhance client and other external relationships which are critical to the success of the organisation.

• Personally developing and maintaining influential relationships at Board/Senior Management level in key clients

• Participate where appropriate in PR, sales promotional contact working together with the marketing teams

• Taking personal responsibility for developing and maintaining a network of contacts within key external organisations, including industry associations and media

• Ensuring that appropriate account management and business development activities are carried out to optimise opportunities for profitable business, both over the short and long term

• Overseeing the negotiation, execution and follow up of key client assignments, analysing issues and providing feedback to both internal employees and client executives

• Take responsibility for the NPS survey and implementation of all Customer Satisfaction results and action plans for designated client portfolio

• Champion a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything that Experian does

• Ensure that good client / consumer outcomes are at the centre of decision making

• Promote great service and seek to exceed client / consumer expectations

 • Provide Accurate and Timely Sales Forecasting and Planning Processe

• Developing long-term (1-2 year) and tactical, short-term sales initiatives and programmes to achieve the organisation’s overall strategic plans;

• Establishing communication and feedback processes to ensure that the client requirements, and the achievement of sales objectives, is continuously monitored and measured

• Ensure accurate weekly and monthly revenue forecasting

• Providing Sales Director / management with timely reports and analyses on sales performance and forecasts, current and future market trends and competitive activity

• Take responsibility for the quality and currency of CRM systems and maintaining client contacts at gold standard and adhering to the defined process document Regulatory, Governance and Control

• Adhere to all regulatory requirements within role responsibility and escalate issues quickly

• Pro-actively identify risks and make recommendation to mitigate these

• Understand and adhere to specific regulatory obligations and company policies and procedures Performance Management

• Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback

. • Comply with the Training and Competency requirements and complete required training in a timely manner

About the job

The IT Operations Manager plays a pivotal role in leading the day-to-day IT operations for one or more countries within Ikano Retail markets. Their mission is to provide the business with the right tools at the right time and place, ensuring smooth functioning of IT systems and providing timely support to meet business needs efficiently. In addition to managing infrastructure-related activities, the IT Operations Manager supports IT infrastructure improvement and establishment projects to enhance operational efficiency and meet evolving business requirements.

Your assignment
The IT Operations Manager contributes to the long-term growth by carrying the following responsibilities.

• Leadership and Oversight: Lead and oversee day-to-day IT operations with a customer and co-worker-first mindset. Secure performance based (KPI) steering and maintain clear SLAs.
• User Support and Service Level Management: Single-point-of-contact in the respective market, including Infrastructure, Application, End User Computing (EUC) tasks, in line with agreed Service Level Agreements.
• Budget Management:  Manage operational budgets, including recurring forecasting.
• IT Asset Management: Manage IT assets, ensuring integrity, security, and privacy.
• Policy Compliance: Ensure IT assets operate in accordance with policies and standards. Support compliance of the enterprise environment, including auditor support and risk mitigation.
• IT Initiatives and Enhancement: Plan, lead, and implement IT initiatives to proactively enhance IT capabilities.
• Collaboration and Partnership:  Work closely and partner with business stakeholders, IT, external vendors, and solution partners. Develop long-term relationships and provide excellent support.
• Infrastructure Administration and Support: Maintain high availability and performance of Business Application, IT infrastructure, network, cloud, and End User Computing (EUC) infrastructure. Monitor and support IT infrastructure with a high level of availability and performance.
• Troubleshooting and Incident Management: Investigate, troubleshoot, and follow up on IT infrastructure Level 2 support incidents, change management, and service requests. Ensure resolution, closure, work-around, and escalation as necessary. Root-cause-analysis (RCA) reporting on P1 and P2 incidents in respective markets.
• Audit and Compliance Support: Support IT infrastructure-related audit, compliance, and security reviews and assessments. Maintain inventory records of IT infrastructure hardware, software licenses, and support contracts.
• IT Procurement: Quotation sourcing and seeking approval, raise PR/PO on hardware request and liaise with vendor on goods/service delivery.

Elevate and amplify NBCUniversal’s portfolio of brands and services amongst marketers and media agencies across APAC, to help drive revenue for the Global Advertising & Partnerships team.

Responsibilities:

• Deliver against the global marketing and communications plan:
• Event activation
  • Industry trade events
    • Pitch for and secure speaker placement at events on our priority event list.
    • Negotiate event partnerships including barter and paid for opportunities.
    • Leverage CNBC media partnerships and build strategic relationships with event organisers.
  • Owned events
    • Work closely with the events team to deliver client and prospect events. Includes guestlist management, event collateral, content programming and post-event comms.
• Press/Earned media
  • Pitch for and secure press opportunities in region including, interviews, op-eds, inclusion in forward features.
  • Work with the VP Marketing & Communications and Research team to identify regionally relevant research and insights and pitch to trade press.
• Awards
  •  Manage campaign submissions for industry awards. Liaise with sales teams to collate entries and work with the in-house agency, Catalyst, to build video content to support entries.
• Case Studies
  • Responsibility for sourcing case studies and uploading to the corporate website. Work with Catalyst to source relevant video content.
• Website
  • Work closely with the website team to ensure global is included in all relevant sections and where relevant, included in external paid media campaigns. Manage and measure incoming leads.
• eCRM
  • Work with the Marketing & Communications Coordinator to build a holistic eCRM strategy and plan for global clients, inclusive of APAC priorities. Collaborate with the US to ensure US eblasts are leveraged for local clients.
• Support for APAC sales teams
  • Support local teams with sourcing premiums, securing event tickets and general assistance that aligns with the marketing plan.
• Support for CMO NOW
  • Pitch for and secure CMO NOW activations at industry events.
  • Manage process for local activations, working closely with the VP Marketing & Communications.
    • Work with sales on invitations, manage day of production and be poc for interviewees, follow up comms and on-air schedule.
    • Work with the EMEA Marketing Manager to ensure APAC content is represented on the CMO NOW hub.

PROJECT MANAGER will be under service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.Working in workshop and vessels.
Good communication skills with Ship Owners and Superindents.
Good time Management and work Independently.
To perform any other duties & Responsibilities assigned by superiors from time to time.
Ability to demonstrate and implement cost -saving measures.
Ability to lead to manage project operations, schedule and specifications.
Requirements:- Min 5 Years experience .- Knowledge of MS office.- Able to work OT.- Excellent coordination skills.-

Project Manager will be under Marine service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

1. Working in workshop and vessels.

2. Good communication skills with Ship Owners and Superintends.

3. Good time Management and work Independently.

4. To perform any other duties & Responsibilities assigned by superiors from time to time.

5. Ability to demonstrate and implement cost -saving measures.

6. Ability to lead to manage project operations, schedule and specifications.

Requirements:

- Min 5 Years experience as Marine Industry.

- Knowledge of MS office.

- Able to work OT.

- Excellent coordination skills.

- Able to working at Height.

Board Function:

The Production Department Manager is to ensure efficient and effective production operations through optimizing resource allocation, monitoring production metrics, and implementing process improvements to maximize productivity and minimize waste. He / She drives continuous improvement and operational excellence within the production department by identifying areas for improvement, implementing lean manufacturing principles, and fostering a culture of continuous improvement among the production team. He / She ensures the production team has the necessary skills, knowledge, and resources to perform their roles effectively.

Requirements

• Degree in Chemical Engineering or equivalent with min 5-8 years of relevant working experience in the oil and gas or chemical manufacturing industry or in a similar capacity
• Has handled or been involved in ISO certification processes.
• Strong working knowledge of chemical plant management
• Familiar with ESH regulations. Computer-literate to handle MS Office applications.
• Possess excellent interpersonal and communication skills,
• Strong planning skills to manage assignments and deployment of resources.
• People management skills to build an effective team.
• Data driven with strong analytical and problem-solving skills.
• Have a safety and quality mindset and Sense of urgency to meet deadlines.
• Self-disciplined and good leadership as a role model
• Resourceful to guide employees in problem solving.

Job Description / Responsibilities:

• Oversee and manage the overall budget expenditure and headcount in the departments.
• Develop and implement programs to improve cost-effectiveness, safety, and manufacturing standards.
• Responsible for the department’s workplace safety and health
• Conduct regular checks and inspections. To lead and manage ECR reduction and closure.
• Ensure the entire dept follow the Company’s MS Control systems, policies, SOPs and comply with all regulatory requirements.
• Conduct regular meetings and checks to ensure all sections are aligned with QESH MS, ISO and compliance with all related regulatory requirements.
• Ensure that production operates smoothly and efficiently.
• Plan and monitor production material requirements.
• Plan production schedules ensure that production targets are achieved in terms of output and timing.
• Implement SOPs for the various production processes and ensure that all production personnel strictly observe these SOPs.
• Liaise and co-ordinate with external vendors, HQ staffs and other departments for various resources and support in daily operation and project execution.
• Lead new products transplant manage process changes to ensure no negative aftermath after a change.
• Conduct regular meetings and checks to ensure product quality with consideration for cost, safety, health, and environment.
• Responsible for staff development and training to ensure optimal competency.
• Conduct regular coaching and feedback sessions with employees.
• Monitor the performance of employees.
• Oversee and manage the overall budget expenditure and headcount in the departments.
• Conduct regular coaching and feedback sessions with employees.

Other Information:

• Working Location: Jurong Island (Company Transport provided at Jurong Island & Lakeside
• 5 days’ work week 8am – 4.45pm
• Commence work: ASAP.
• Working Hours: Mon ~ Fri from 8:00 am - 4:45 pm
• A tactful yet firm person
• Person with high integrity
• Basic 6K to 7K MAX + $220 Site Allowance + $75 Transport Allowance+13mth AWS+ 3-4 Months Variable Bonus 3-4 months.

Interested candidates kindly send in your resume, we regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No. R1110882 (Lee Ming Er)

RESPONSIBILITY AND JOB DESCRIPTION:

1) Work closely with Project Manager to manage projects.

2) In charge of coordinating and liaising all site works (own work + subcons/vendors).

3) Monitor project progress and handle any issues that arise; update to PM.

4) Make sure all works on site proceed smoothly and according to schedule.

SKILLS AND EXPERIENCE REQUIRED:

1) Responsible and accountable.

2) Adaptive and quick on the feet to handle challenges on site.

3) Good communication skills with clients/IDs/consultants/subcons/vendors etc.

4) Able to multi-task and manage several site's issues at one time.

5) Manage stress/pressure and handover sites with tight deadlines.

6) Experience using computers for a variety of tasks (E.g emails).

7) Competency in Microsoft applications (E.g Word, Excel etc).

8) Ability to read drawings.

GOOD TO HAVE (OPTIONAL):

1) Proven work experience or similar role.

2) Some experience in project management.

3) Proficiency in different languages.

4) Class 3 license.

Interested applicants please send your resume to our email at [email protected]

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records.
• Participate in trainings, tests and audits when required.

Pay Package

• Yearly performance bonus: Up to 1 month of salary
• Patient Service Associate: Salary $2,300

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Proficient in MS Excel / office
• Customer service oriented

Job Description:

Primarily responsible for assisting in the planning, execution, and ensuring efficiency management of the Corporate Loyalty Programme and B2B CRM System.

Corporate Loyalty Programme:

• Support participating properties in executing marketing initiatives and promotional campaigns aimed at increasing bookings and driving revenue growth.
• Collaborate with participating properties to identify and leverage opportunities to boost room night production through targeted campaigns and strategic booking promotions. To identify opportunities for driving membership growth, enhancing client engagement, and improve overall production.
• Manage email marketing campaigns, implementing metrics to track effectiveness, and make data-driven enhancements to improve KPIs.
• Oversee the processing of new membership applications, ensuring accurate entry, and synchronization of membership numbers in the PMS system.
• Handle members' requests, feedback, and complaints, particularly regarding points discrepancies and missing bookings.
• Maintain and regularly update the membership database and profiles.
• Process and crediting of points into member's account due to missing bookings that were not tagged to member during reservation.
• Process members' rewards redemptions, including the purchase and distribution of vouchers, and maintain accurate records for invoicing and audits.
• Track inventory movement of rewards, submit monthly inventory reports to Finance, and assist with quarterly stock takes.
• Source and negotiate with third-party vendors for reward items, expanding the redemption program's offerings.
• Plan and organize member workshops and events in collaboration with suitable vendors and hotels.
• Ensure accurate tabulation and month-end reporting of points, submitting data to Finance for charge-back to participating properties.
• Generate and update monthly performance reports for the program, as well as other ad-hoc reports required by management.
• Develop content for the monthly newsletter and collaborate with the marketing communications team to produce e-blasts, keeping members informed about promotions and events.
• Plan and execute regular promotions, such as festive rewards redemptions and special hotel stay offers.
• Work with vendors to develop engaging online quizzes and other activities to enhance member engagement.
• Maintain the program's website, ensuring the member portal is up-to-date with the latest news, promotions, and relevant content.

B2B CRM:

• Serve as the primary custodian of the B2B CRM system, database, and its users.
• Ensure the integrity and accuracy of the CRM database.
• Assist in the maintenance and administration of the CRM system.
• Perform regular audits on data entry and activity reporting to ensure data integrity and quality.
• Ensure all SOPs are up-to-date and effectively communicated to users.
• Coordinate the CRM setup and integration process for new properties to ensure seamless operations.
• Ensure smooth onboarding process for new users and properties.
• Executive CRM strategies aimed at increasing loyalty and retention of our B2B contacts.
• Assist in analyzing B2B customer preferences and journeys to implement more effective engagement strategies with the clients to improve overall production.
• Assist in coordinating the annual Customer Engagement Survey, leveraging insights to improve client satisfaction and engagement.

Job Requirements:

• Diploma or bachelor’s degree in marketing, Business Administration, Hospitality Management, or a related field.
• Minimum 2 years of relevant experience in a loyalty program role or marketing role, preferably within the hospitality industry.
• Self-motivated, creative, result oriented, strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite
• Familiarity with Opera PMS systems (advantageous)
• Ability to work independently and as part of a team.