We are hiring Customer Service Executives - 18 months contract

Job Description

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Our Requirements

• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills
• High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team.

Interested candidate, please sent your resume in MS Word format to [email protected]

Philena Tan Jin Mei

Outsourcing Team

Recruit Express Pte Ltd (99C4599)

We regret that only shortlisted candidates will be notified.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Position title : Service Crew

Location: Islandwide

Working Days: 5.5 days, Offday on Saturday or Sunday

Working hours : 44 Hour per Week

[weekdays schedule]

7:00am -4:00pm

8:00am- 5:00pm

12:30pm-9:30pm

[weekends schedule]

8:30am-4:30pm

SERVICE

• Provide service to all customers according to service standard and procedures
• Responsible for the preparation work of restaurant opening and closing operation hours
• Answering customer’s queries regarding menus, ingredients or any other product related queries.
• Includes bar and cashier duties
• Assist in training of new part timers
• Maintain quality, service & cleanliness at all times
• Any other job related duties requested by Restaurant Manager

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

In our digital transformation journey ahead, we intend to build loosely coupled but tightly aligned components that are built expecting to be reused for repeatability and consistency while being able response to changes quickly.

Our systems and applications must adopt common services, platforms, architectural principles, and design patterns. There is a need for an overarching strategy, architecture roadmap that enables our engineering teams to design and build new capabilities & features that are aligned to an end-state vision of how these systems and applications will operate within this architecture framework and being able to engineer them accordingly. The technology runway provides a set of framework and re-usable patterns to enable a consistent approach to security, maintainability and reliability.

Responsibilities

As an Enterprise Architect at our bank, you will be at the intersection of technology innovation and regulatory compliance, ensuring that our systems are not only at the cutting edge of technology but also fully compliant with stringent regulatory standards. Your work will directly contribute to the bank’s operational excellence, resilience, and trustworthiness in the eyes of our customers and regulators alike. In this role, the EA act as a change agent who works closely with various stakeholders including technology heads, business, business analysts, application team, infrastructure specialists, platform architects and other domain architects. EA will also advocate innovation through the exploitation of emerging technologies to drive market differentiation by forging partnership with the stakeholders and the Centre of Excellence (CoE) team.

• Organization Responsibilities: Shall perform the role of a trusted technology advisor / enterprise solution architect. Expected to drive large transformation work – existing and new. Ability to mentor and guide technical teams, fostering an environment of continuous learning and improvement. Collaborates with different engineering teams to develop and agree on system integration standards.
• Comprehensive Domain Knowledge Application: Apply extensive domain knowledge in savings, payments, credit cards, investments, and other digital banking services to the design and architecture of banking solutions.
• In-Depth Technical Architecture Review: Conduct thorough reviews of existing technical architectures, including software applications, infrastructure, and data management systems, ensuring they align with best practices for scalability, reliability, and security. Conduct in-depth analysis of our current systems and processes to identify opportunities for improvement and integration.
• Architectural Strategy and Vision: Develop and refine the architectural strategy for the bank, encompassing software, infrastructure, and cloud services. This includes establishing a clear vision that supports the bank’s objectives and growth. Evolve a conceptual solution and work with the eco-system and provide directions to the independent solution streams. Stitch it together by iterating with the stakeholders and other technology architects deriving from a business need.
• Application Engineering: Demonstrate proficiency in engineering key application technologies. Possess deep expertise in developing and maintaining robust web, middleware, and mobile applications, leveraging frameworks such as React, Angular, Spring Boot for accelerated development and enhanced scalability. Champion the adoption of industry-standard APIs to facilitate seamless integration between systems, ensuring interoperability and flexibility in the banking ecosystem. Harness the power of streaming platforms like message queue and Kafka to enable real-time data processing and analysis, empowering the bank to make data-driven decisions and deliver personalized customer experiences. Stay abreast of emerging technologies and trends in application development, continuously refining engineering practices to drive efficiency, agility, and innovation across the organization's technology landscape.
• Established Standard Adoption: Develop and document application of design principles, service catalogues, patterns that can be adopted as the enterprise and solution architecture standards. Drive design consistency across the bank and reduce repeated and duplication of work. Communicate and enforces Enterprise Architecture models across the bank. Ensure proper documentation of standard processes and best practices in place. Promote standards, re-usable patterns, codes, API. Drive architecture and design consistency across the bank.
• Resilience and Disaster Recovery: Design and implement resilient system architectures that minimize downtime and data loss in the event of failures or cyber-attacks. Oversee the creation of disaster recovery plans that ensure quick recovery and continuity of operations.
• Performance Optimization: Analyze current systems to identify bottlenecks and inefficiencies. Propose and implement solutions to enhance performance, ensuring the bank’s technology platforms can handle growing transaction volumes and user demands smoothly.
• Scalability and Flexibility: Ensure architectures are designed to scale effectively with the bank’s growth, adapting to changing business needs and customer demands. This includes leveraging cloud technologies and modern architectural frameworks to facilitate flexibility.
• Integration and Interoperability: Design systems that ensure seamless integration and interoperability between different banking domains, facilitating a unified customer experience that allows easy access to savings, payments, credit cards, investments, and other banking products.
• Regulatory Compliance and Security: Design and implement technology solutions that comply with banking regulations and standards (e.g., MAS Technology Risk Management, GDPR, PCI DSS) to ensure data protection, privacy, and security.
• Site Reliability Engineering (SRE) Alignment: Adopt SRE principles to enhance system reliability and performance. This includes defining service level objectives (SLOs) and indicators (SLIs), implementing automation for deployment and scaling, and developing resilience testing practices (e.g., chaos engineering).
• Proactive Risk Identification and Mitigation: Employ advanced risk assessment methodologies to identify potential system vulnerabilities, failure scenarios or regulatory compliance gaps. Develop mitigation strategies to address these risks proactively, ensuring the bank remains ahead of potential threats.

Requirements

We are seeking a talented Enterprise Architect (EA) who have the passion for architecting and solutioning large, multi-technology across multiple business units. The incumbent has a balanced mix of technical and business skills, who can operationalize strategy through detailing implementation. The EA is an experience application and solution architect, an expert in application engineering in a cloud native environment.

The enterprise architect is responsible for the design and review of applications or services. The incumbent is a hands-on engineering lead who crafts and reviews applications design and architecture patterns. You will define and drive business-IT solutions that use innovative business processes, architectural and technical frameworks to provide high value solutions to complex business problems.

• An expert in application solution design and engineering with experience across some of these common technology stack e.g. web, mobile development using Kotlin, React, Angular, API technology, message streaming, middleware etc.
• Good understanding of DevOps, SRE, and Agile methodology and tools
• Demonstrated expertise in reviewing and designing complex technical architectures, including detailed knowledge of software development practices, infrastructure components (e.g., servers, databases, networks), cloud computing models (IaaS, PaaS, SaaS), and modern architectural approaches (e.g., microservices, event-driven architectures).
• Experienced working in a cloud native work environment including public cloud, containers, server-less. Familiarity and some hands-on experience with common technology – e.g., Java, Springboot, Kong API Gateway, OpenShift, AMQ, Kafka, AWS etc.
• Ability to have conversations and present propositions to the senior management and carry the relationship along driven by content. Excellent verbal, written communication skills and executive presence
• Strong leadership skills, with the ability to inspire and manage cross-functional teams.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• Minimum 10 years of experience in solutioning for large complex programs preferably with experience in banking solutions

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Job Responsibilities:

· Drive design development by involving in planning and technical co-ordination of M&E services installation work

· Liaise closely with consultants, oversee performance of subcontractors and site operation team in alignment with project schedule and quality standards.

· Evaluate variation works from Client/Consultants/Subcontractors against project requirements and highlight to Head of Project

· Manage authorities’ and agencies’ close out inspections

· Review and ensure proper submissions from sub-contractors

Requirements:

· Possess a degree in Mechanical or Electrical Engineering

· Minimum 8 years of relevant working experience in main contractors handling M&E works in the construction industry

· Be able to work independently, proactive, resourceful and results

We would like to invite interested applicants to apply.

Thomas Tan

Dynamic Human Capital Pte Ltd

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data.

We are seeking spirited individuals, with high levels of positive energy. Happy individuals with a passion for the Environment who wants to make a difference. A talented specialist that is passionate about Sustainability. A meticulous, leader with a strong sense of ownership.

Brief Job Description

◦ Collate, and organise timely and accurate logistics reports of the company and its subsidiaries to the directors and management as required.

◦ Supply Chain planning in the collection and receipt of waste and manufactured products, to optimise the allocation of logistics assets and resources.

◦ Actively communicate communiques, policies, and directives etc as set out by the company to other staff, agents under employment by, or in any form of affiliation / alliance with the company or its subsidiaries.

Operational Administration

◦ Strategic Planning: Develop and implement strategies to optimize the supply chain, improve operational efficiency, and reduce costs. Identify opportunities to enhance logistics processes and procedures.

◦ Team Leadership: Lead a team of logistics by providing guidance, coaching, and support. Foster a collaborative and high-performance work environment. Set clear objectives, monitor performance, and provide regular feedback.

◦ Transportation and Distribution: Oversee transportation and distribution operations of waste and manufactured products. Ensure timely delivery of products while minimizing transportation costs. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.

◦ Inventory Management: Planning in the storage and movement of waste and manufactured products in order to facilitate product sales and waste processing. Implement efficient inventory management practices to minimize stockouts and excess inventory. Develop and maintain relationships with suppliers to ensure timely availability of goods.

◦ Supplier Management: Collaborate with suppliers on providing good transportation services, warehousing, and other logistics-related activities. Evaluate supplier performance and address any issues or concerns.

◦ Compliance and Risk Management: Ensure compliance with relevant regulations, customs requirements, and international trade laws. Identify and mitigate risks associated with logistics operations, such as delays, disruptions, or security issues.

◦ Process Improvement: Continuously assess logistics processes and identify opportunities for improvement. Implement best practices, automation, and technology solutions to enhance efficiency and accuracy. Streamline workflows and eliminate bottlenecks.

◦ Reporting and Analysis: Prepare regular reports on logistics performance, including KPIs, cost analysis, and operational metrics. Analyze data to identify trends, areas for improvement, and cost-saving opportunities. Present findings to senior management and make recommendations for action.

Job Requirements

◦ Diploma/ Bachelor Degree in Supply Chain/ Business Management or related discipline

◦ Min. 5-8 years of relevant experiences in logistics management, material planning

◦ Strong knowledge of warehouse operations and management

◦ Highly responsible, a critical thinker and problem solver with a proven track record in team leadership

◦ Passion for up-cycling and making an impact

Responsibilities:

• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Develop individualized and group training programs that address specific business needs.
• Develop training manuals that target tangible results.
• Implement effective and purposeful training methods.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess employees’ skills, performance and productivity to identify areas of improvement.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members, trainers and management.
• Create a curriculum to facilitate strategic training based on the organizations goals.
• Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
• Manage the technologies and technical personnel required to develop, manage and deliver training.
• Keep abreast of training trends, developments and best practices.

Requirements:

• Bachelors degree in human resources or a related field (essential).
• A minimum of 6 years experience in training and development management (essential).
• Excellent written, verbal and interpersonal communication skills.
• Superb track record in developing and executing successful training programs.
• Critical thinker with innovative problem solving skills.
• Highly computer literate with proficiency in MS Office and related business and communication tools.
• Familiar with traditional and modern training processes.
• Fantastic organizational and time management skills.
• Strategic and creative mindset.
• Meticulous attention to detail.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

This position will start off as 6 months contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:
You will attend to phone enquiries from our policyholders and distribution representatives, effectively maintaining the Contact Centre’s high level of accessibility.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Job Title: General Manager - Hospitality Industry

Company Overview: Join our dynamic team as a General Manager overseeing restaurant operations. We are dedicated to achieving excellence in customer satisfaction, staff engagement, and business growth. If you're a detail-oriented leader with a passion for hospitality and management, we want you to be part of our journey.

Roles & Responsibilities:

• Lead and inspire the management team, ensuring efficient operation of all functions
• Manage profit and loss, achieving key performance indicators (KPIs) for financial success
• Foster guest satisfaction through continuous review of feedback, implementing strategies for improvement, and maintaining high service standards
• Ensure compliance with regulations and uphold the restaurant's standards
• Undertake ad hoc duties and projects as assigned

Requirements:

• Bachelor’s degree in hospitality, business administration, or related field
• Minimum of 10 years of experience in General Management within an established group chain
• Strong team player with excellent communication skills
• Demonstrated interpersonal and leadership qualities

How to Apply: If you're ready to take on this exciting challenge, please email your resume along with your expected salary. Only shortlisted candidates will be contacted. Join us in shaping exceptional customer experiences and driving business success!

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Industry: Heavy Industry/Equipment/Machinery, Manufacturing

Location: Redhill (3 bus stops from MRT)

Position: Sales & Service Admin Executive (Job ID: 19006)

Working hour: Mon-fri, 08:30～17:30

Job Description:

• Be able to generate Tax Invoice, Credit Note, do Inventory Control,
• Generate report for Account Receivable and update customer record.
• Be able to generate PO, DO, customer invoice, Sales Inventory Report .
• Liaise with Forwarder to arrange delivery and generate invoices to overseas customers.
• Liaise with customers for outstanding PO, parts delivery arrangement.

Job Requirements:

• Experience in Trading Company
• Knowledge in Microsoft Office and Word
• Possess good communication skill to communicate with internal staff and customers.
• Knowledge in LC and Financing Company invoices will be an added advantage.
• Knowledge in Accpac system will be an added advantage.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Lee Xin Hui

EA Registration No: R22108046
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
EA License No:90C4069

Industry : Aviation / Aerospace

Location : Loyang, near pasir ris

Responsibilities

• Issue quotations, acknowledge customer purchase orders and send invoices
• Ensure customers’ orders are processed promptly and accurately
• Ensure coordination on stock readiness, availability and delivery schedules
• Respond customer queries and expedite requests
• Ensure delivery and customer requirements are met
• Undertake ad-hoc duties as assigned.

Requirements

• Diploma in Business or Engineering or equivalent
• At least 2 years of working experience in a customer service function
• A team player, meticulous and self-motivated with a positive attitude
• Able to work independently in a fast-paced environment
• Possess good problem solving and communication skills
• Proficiency in MS Office

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Our client is a leading Multinational Tech company, developer of personal-computer software systems and applications.

Job Responsibilities:

• Act as Skilling program manager in the region to support execution of the program by being the orchestrator between the training program managers building customers’ skilling plans.
• Use data and dashboards to drive analytical insights on the state of the programs and recommend strategies and tactics for continuous improvement and deliver regular reporting to the team.
• Help establish the PR and case studies for skilling success stories, working with local and regional teams
• Help land the different program updates in the region, support the Area Learning leads in their own communication
• Manage the agenda of the team meeting – scheduling, agenda, follow up actions as well as any team activities – offsites, in person team meetings, townhalls, learning days etc
• Own the business review process for the Region – set the meetings, define the template in collaboration with the teams, orchestrate the preparation and follow up.
• End to end skills programs regular communications / newsletter to provide key stakeholders and team with status, results, news and forward view of the different programs.

Job Requirements:

• Bachelor's degree or equivalent with atleast 6 years of Program Management experience which includes Program Operations from tech industry.
• Proven track record of Business Analytics, Business Intelligence or Sales Operations working closely with data with the ability to draw trends, analysis, read and interpret data and present it back to the sponsor.
• Ability to produce quality written content is desired
• Good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

about the company

Our client is a leading materials testing laboratories and solutions provider for a wide range of fields including construction, life sciences, environmental, energy, transportation etc. They’re now on a look out for a Department Manager (Certification) to join their dynamic team during an exciting time in their development.

about the job

• Responsible for the department's safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first
• Helps lead the efficient operation and growth of the assigned department
• Experienced as a lead auditor and fulfill the criteria for following certification scheme: SS EN 206 Ready-mix concrete, SS EN 1090 Structural Steelworks Fabricators and EN13369 Precast Concrete Products)
• Plan, assign and schedule work, assists with projects, works to assure quality, timeliness, consistency and accuracy of test reports
• Responsible for promoting and ensuring the quality assurance and safety program initiatives are executed upon
• Responsible for staff decisions including hiring, performance management, performance review decisions and execution, and approval of overtime and time cards
• Ensure work schedules are maintained and balanced
• Manage and supports the development of the team and provide general administrative functions
• Review testing services and promote additional capacity and process improvement
• Translate technical requirements of the client into providing pricing, timing and technical knowledge for quoting and commercial efforts

job requirement

• Degree in Civil Engineering or Materials Science
• Minimum 10 years of relevant experience
• Experienced as a lead auditor
• Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities
• Must be very familiar with ISO17025 (candidates with Signatories of ISO17025 highly desirable)

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R21103172

The Business Development Manager is a key contributor to business activities relating to Sales within the stated geographical region. The role will primarily involves hunting, winning and acquiring new business and customers for the organisation, lead the engagement and grow assigned customers, lead and prepare customer quotations and proposals, increase the organization's revenue, volumes and gross profit, execute business development strategies and tactics, and assist management and leadership in the formulation of sales planing, tactics and strategies when required.

Primary Functions

• Hunt, win and acquire new business and customers for the organization
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planing, tactics and strategies when required.
• Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements.
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line superiors.

Job Requirements:

• Degree level or equivalent
• Certification in Logistics and/or Supply Chain would be an added advantage
• More than 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.
• Working knowledge of freight forwarding and/or logistics related operations and selling process is a must
• Knowledge of customer retention and experience in dealing with customers
• Strong customer focus and service ethics
• Good records in execution of successful sales development strategies
• Proactive, independent and able to multi-task and work in a startup environment
• Proficient in use of Microsoft Office applications.
• Good interpersonal skills, accountable, initiative and willingness to learn
• Good consultative sales techniques and well-developed negotiation skills
• Possess a high level of honesty, integrity, and ethics
• Ability to operate effectively in a rapidly growing and dynamic changing environment
• Excellent written & verbal communication skills with the ability to communicate, present and influence all levels of the organisation, including executives
• Ability to handle the competing requirements of different stakeholders and work collegiately
• A proven disciplined self-starter with the ability to work autonomously and/or remotely
• Good team player with positive working attitude
• Proficient in Microsoft Office applications

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Operations Officer to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities of Warehouse Operations Officer:

• Comprehend and adhere to all relevant operational procedures.
• Coordinate and communicate with customers/transporters regarding daily issues and order planning to fulfill shipment delivery/collection needs.
• Compile data and generate precise reports as needed.
• Manage cycle count administration.
• Ensure timely and orderly completion of all incoming (including exchanges and returns) and outgoing shipments.
• Verify the accuracy and timely submission of all shipment documentation.
• Drive process improvement initiatives and execute implementations.

Requirements:

• Min Diploma with 3 years of warehouse/ logistics experience
• Proficient in Microsoft Offices is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

SAFRA Choa Chu Kang

Administration Executive

To plan, organize and control all administrative, finance and personnel functions of the Clubhouse. Occasionally assists in ad-hoc or association level projects such as SAFRA’s Annual General Meeting.

RESPONSIBILITIES:

1. Office Management

1.1 Ensures SAFRA’s insurance policies are kept current, with compliance to the clauses in the policies

1.2 Maintains and liaises with IT staff on computerization relating to purchase/work order processing, accounting data storage/update and general information storage

1.3 Maintains records of all assets/inventory of the Clubhouse

1.4 Plans and maintains an efficient registry and filing system

1.5 Monitors and reviews administrations contracts

1.6 Ensures proper book-keeping of all financial transactions of the Clubhouse

1.7 Manages the petty cash so as to ensure that a minimum replacement level is maintained

2. Budget Management

Prepare Club’s budget, forecasts and track budgets on areas of responsibilities.

3. Front Desk Management

3.1 Surprise checks on manual receipts and cash floats

3.2 Administrator stocks / receipts adjustment and refunds

4. Slot Machine Management

Handles weekly collections and cash counts

5. Vendor Management

5.1 Monitors and reviews vendor’s license agreement.

5.2 Liaises with vendors on activity sponsorship and regular promotions

6. Audit and Procurement

6.1 Ensure financial and procurement process are in audit compliance

6.2 Advise other departments on the required procurements guidelines

7. Fixed Asset management

7.1 Asset custodian of those assets under Admin Section

7.2 Perform fixed asset inspections as instructed by HQ Finance, liaising with the various asset custodians to ensure accountability and accuracy in the fixed asset records

7.3 Prepare proper documents for fixed asset write-offs and destruction certificates when required

8. Other Duties

8.1 Management of EC matters and ensures that EC minutes are submitted timely

8.2 Follow up efficiently and effectively on other tasks and actions as directed by the Club Manager

REQUIREMENTS:

• Candidate must possess at least a Diploma/Degree, preferably in Business Mgt, Accounting, Hospitality or related.
• Preferably to have at least 5 years’ experience in an administrative role
• Possesses supervisory experience
• Positive attitude with a flair for detailed work

Our client is a MNC company in the Logistics industry. Due to their current expansion plan, they are looking for a Finance Manager SEA to join their Finance Team, in hopes of developing the current high performing team. They are located in the Central – easily accessible.

Responsibilities:

• Drive and implement improvements in operational processes
• Ensure adherence to company policies, local regulations, and internal controls in all business activities.
• Maintain precision, comprehensiveness, and timeliness of financial results.
• To prepare month end closing
• Facilitate and develop forecasts, budgets, and internal controls.
• Lead and oversee internal and external audit processes.
• Support functional leaders with insightful financial analyses.
• To create and sustain Financial modelings
• Contribute to the preparation monthly reports.
• Maintain cash flows
• All other ad hoc duties as assigned

Requirements:

• Minimum Degree in any relevant field of studies

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Product Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage a portfolio of related products and services.
• Continuous strategic improvement and effective marketing (eg. product marketing and pricing strategies) to drive product / service quality and market share.
• Provide market insights for long-term business planning.
• Develop business cases for pricing strategies and terms.
• Work with various teams to ensure efficient product delivery.
• Assist to secure and retain customers with competitive pricing and tailored solutions.
• Evaluate potential partnerships for product development.
• Identify market requirements through ongoing customer research and engagement.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years of relevant sales experience.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established company, one of the leading players providing energy solutions in market. Due to their current expansion plan, they are looking for an Assistant Finance Manager & Business Partnering (FP&A) to join their team, in hopes of developing the current high performing team. They are located in the North.

Job Responsibilities:

• Analyze business performance thoroughly.
• Assist in business planning with financial analysis.
• Provide financial and operational support to various teams.
• Offer finance insights for informed decision-making.
• Prepare accurate financial reports, and forecasts and budgets.
• Review monthly work progress and variances.
• Compile monthly performance reports.
• Provide support for budgeting and ensure compliance with policies and standards.
• Build and maintain strong partnerships with business units.
• Contributing to other ad-hoc duties as assigned.

Requirements:

• Min Degree in Finance or any relevant field.
• Min 5 years of relevant working experience.
• Prior experience in Audit Firm is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Responsible for infrastructure-related and end-user computing activities including evaluation, procurement, implementation, upgrade, maintenance, and support.
• Oversee daily IT operations support for all IT infrastructure, systems (firewall, servers, switches, etc), data backup & storage, network, digital workplace solutions, end-user computing support, and IT assets in SG offices and warehouses.
• Oversee and execute day-to-day activities of Digital Workplace team in ensuring the reliability, availability and end user systems, services, PCs and infrastructure through established IT Operations policies, procedures and processes.
• Liaise and align with Group IT Infrastructure and Group Digital Workplace teams for escalation, project implementation and management, redundancy and high-availability solution, software deployment and patch management.
• Liaise and align with Group IT Security on implementing solutions, management, client/customer assessment.
• Manage outsourced partners and third-party service providers on service level, quality of services provided.
• Coordinate on disaster recovery drills, planning and executions
• Work with business and management to identify new process improvement opportunities.

Required Experience and Qualifications

• Bachelor Degree holder or above in Computer Science, Information Technology, or related disciplines.
• Preferably attained CCNA, CCNP, MCSE, CCSE, CCSA
• At least 10 years’ experience in managing infrastructure and digital workplace support.
• Proficient in ITIL - Incident and Problem Management, Change and Release management
• At least 5 years of hands-on experience in managing network and security equipment such as Firewalls, Intrusion Detection systems, Routers, Switches, Azure Cloud
• At least 5 years of hands-on experience in managing digital workplace technology in end-user computing such as Win11, end-point management, VPN, Printers, Internet filtering, Anti-Virus, mobile devices, RF handheld devices.
• Experience in managing mobile services, video conference and telecommunication equipment
• Good knowledge in public cloud solutions and on-premise systems/network
• Experience in managing C-suite users
• Excellent communication skills
• Experience in third party management over data centre and public cloud services is an advantage.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).