• Attractive compensation package
• Japanese MNC
• East
• Minimum 1 years of relevant experience
• Experience in machine installation and machine related troubleshooting

Our client, a leading manufacturer of precision processing equipment and tooling, is looking for suitable talents to fill the position of Assistant Service Engineer.

RESPONSIBILITIES:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

REQUIREMENTS:

• Nitec/Higher Nitec/Diploma in Mechanical, Electronic, or any other engineering disciplines
• Minimum 1 year relevant working experience
• Proficient in MS office

OTHER INFORMATION:

• Location: East
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY: Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044):

Email – [email protected]

or call your Friendly Consultant, Florence, at 6590 9906 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

YOUR SUCCESS IS OUR ACHIEVEMENT!

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Responsibilities

• Establish a strong relationship with your key accounts, your customer stakeholders, and your executive sponsors as a trusted advisor.
• Manage your accounts, making sure your customers receive services that are within their budget and meet their needs.
• Develop new applications by creating specifications, consulting with the product engineering and the IT department to make sure everything goes smoothly.
• Identify new business opportunities to increase revenue, diversify sources and strengthen Company position in the market.
• All job activities should be documented and recorded in the CRM system.

Requirements

• Min. Diploma or Degree in Marketing, Business Administration, Communications, IT, or relevant field with minimum 5 years of sales and business development experience
• Experience in account servicing and strong client management.
• Familiarity with modern web and application development technologies, tools, and platforms.
• Strong sales, influencing, and presentation skills.
• Aggressive, focused on getting the job done, and have a solid track record of hitting sales goals.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

The Digital Marketing & Communications Manager for International Medical Clinic (IMC) under Qualitas Healthcare Group, manages the planning, development and execution of all marketing activities, digital campaigns and other events designed to cultivate a strong brand presence for IMC group of clinics which engages both expatriate, local families and corporate patients. The individual will work in conjunction and under the direction of the General Manager, meeting all organizational strategic goals and objectives.

Responsibilities Overview:

Strategy & Planning:

• Develop and implement a data-driven digital marketing strategy aligned with business objectives and clinic specialties.
• Stay ahead of industry trends and regulations, ensuring compliance and maximizing communication effectiveness.
• Manage budgets and track campaign performance through analytics tools, optimizing strategies for maximum impact.

Campaign Management:

• Develop and manage multi-channel digital marketing campaigns across Paid Search(PPC), social media (Facebook, Instagram, etc.), Email Marketing, and Search Engine Optimization (SEO).
• End-to-end management of events as required, e.g., sponsorships, events, speaker engagements.
• Manage campaign budgets and track performance through analytics tools, adjusting strategies for optimal ROI.

Website & User Experience:

• Optimize clinic website for user experience and conversions, ensuring mobile responsiveness and accessibility.
• Implement and manage web analytics to track website traffic, user behavior, and lead generation.

Patient Experience:

• Enhance communication/education to patients on new initiatives and services (in clinic and online).
• Design and distribute all patient facing in clinic materials, including but not limited to clinic signage/posters, infographics, wall decals and artwork.

Reporting & Analysis:

• Generate regular reports on campaign performance and provide insights to optimize future strategies.
• Monitor patient volumes, actively look for opportunities to increase patient visits in key demographics and maximize patient volumes.
• Monitor key performance indicators (KPIs) and communicate results to stakeholders.

Collaboration:

• Liaise closely and build positive working relationships with external stakeholders to encourage engagement and Company awareness through third-parties, including but not limited to associations, international schools, relocation agencies, embassies, B2B partnerships and insurance companies.
• Craft and distribute news articles, social media posts, EDM’s, information sheets, zoom presentations, podcasts, video recordings/interviews and in person events.
• Foster a welcoming and inclusive environment for patients and staff from diverse backgrounds. Work closely with clinic staff, physicians, and other departments to ensure consistent messaging and brand alignment.
• Stay informed about clinic services and offerings to develop effective marketing materials.

Job Requirements:

• Bachelor's degree in marketing, communication, or a related field.
• Minimum 5 years of relevant experience with at least 2 years of experience in digital marketing, preferably in the healthcare industry.
• Strong understanding of digital marketing tools and platforms (PPC, social media, Email Marketing, Analytics).
• Proven track record of developing and executing successful marketing campaigns in a multi-channel environment.
• Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences.
• Ability to work in a dynamic and growing healthcare environment with international exposure.
• Proficient in content creation (graphic, video and articles)
• Fluency in English and additional languages (highly desirable).
• Strategic thinking, leadership, and project management skills.
• Strong understanding of marketing analytics and data-driven decision making.
• Ability to work independently and manage multiple projects simultaneously.
• High attention to detail
• Energetic, passionate and customer service focused
• Proficiency in WordPress, MailChimp and Microsoft Office
• Flexibility to cover weekend events as and when required.

• General nursing duties - dispensing medications, basic blood taking skills, injection
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.
• 5.5 days work week.

Job Responsibilites

• Prepare District Cooling System (DCS) design for bid submissions and potential projects using CAD/BIM software such as AutoCAD/Revit to create 2D drawings such as equipment layouts, elevational and sectional drawings, schematic diagrams, etc. and 3D models of buildings which include mechanical and electrical aspects, etc.
• Develop technical write-ups/proposals for bid submissions and potential projects
• Work with Project Development team to generate tender specifications and drawings for tender issuance to contractors and suppliers/vendors
• Liaise with Procurement team to issue tender documents to contractors and suppliers/vendors and evaluate tender submissions
• Review existing district and retail cooling plants’ operations and provide improvement suggestions/plans with a data driven approach
• Liaise with government agencies and IHLs on collaboration/co-development matters on new technology development in the cooling domain
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor/the head of department from time to time

Job Requirements

• Degree in Mechanical Engineering or equivalent qualification
• Professional qualification(s) such as Singapore Certified Energy Manager (SCEM), Energy Efficiency Opportunities Assessor (EEO Assessor) and/or BCA-registered Energy Auditor will have an added advantage
• Minimum 5 years’ experience in air-conditioning system design, major retrofit works’ design involving chiller plant systems and/or energy audits of existing projects
• Familiarity with deployment and integration of renewable energy sources (e.g., solar PV) and energy efficient technologies (e.g., energy storage systems) will have an added advantage
• Proficient in using CAD/BIM software such as AutoCAD/Revit
• Attention to details
• Passion for problem solving

Role Responsibilities

The Transformation, Technology & Operations (TTO) division of Standard Chartered Bank is responsible for the Build and Run of the Banks’ technology platforms, in addition to providing an Operations capability to the Business. A key priority is to transform the Bank’s technology landscape through increased automation, digitalisation, and optimisation, while improving the quality and stability of our technology deliverables.

Aligned to the Transformation agenda, TTO Risk Management (“TTO RM”) seeks to enhance our tooling capabilities by building a centralized Technology Obligations Register and a Technology Controls Library. This will provide a holistic view of how our Technology Regulatory Obligations are met, and how this compliance can be demonstrated externally and internally by linking our Regulatory Obligations to specific provisions of the Group Technology Policy, the Bank’s IT Standards, and Technology Process Controls.

In addition, there are a number of other Tooling Transformation initiatives planned in TTO RM for 2024 that will require close coordination in order to ensure the outcome of these initiatives is aligned, resources are effectively utilized, and the initiatives are staggered in a way that considers critical dependencies.

The Project Manager, TTO RM Tooling Transformation, will work under the leadership and direction of the TTO RM Head, Risk Transformation, to lead the development and operationalization of the Technology Obligations Register and the Technology Controls Library. In addition, the incumbent will work on coordinating and aligning other TTO RM Tooling Transformation initiatives, keeping in view transformational efforts in the Bank at large. He/she will be expected to step in and assist the TTO RM Head, Risk Transformation with other Transformational efforts as required.

RESPONSIBILITIES

• Working under the direction of TTO RM Head, Risk Transformation and collaborating closely the TTO RM TTO Governance team, TTO RM subject-matter experts, technical experts, and key stakeholders (e.g., 2nd Line), articulate the tactical and strategic solution for the Technology Obligations Register and the Technology Controls Library
• Perform detailed mapping of “as is state” (e.g., data and mapping already performed by SMEs) and propose how to best utilize available resources for the tactical and strategic solution, map out key constraints, limitations, and dependencies
• Socialize the tactical and strategic solution, secure buy-in from all key stakeholders to proceed with implementation; prepare Project Plan for implementation including the resources required to get it done
• Lead the implementation of the tactical and strategic solution, including the sourcing and mapping of data for the Technology Obligations Register and the Technology Controls Library, the storage of data, and the extraction of the data into a MI and data visualisation tool (Risk Analytics)
• Track progress, oversee tracking of the Project financials, track Risks and Issues and ensure these are communicated to the relevant stakeholders clearly and in a timely manner, ensure the implementation meets the Bank’s current Project Management Standards
• Keep abreast other Tooling Transformation Initiatives within TTO RM, assist the TTO RM Head, Risk Transformation with coordinating these initiatives, step in to provide hands-on assistance on specific initiatives as required by TTO RM Head, Risk Transformation and the relevant TTO RM MT members
• Work nimbly and effectively within our current and planned Technology landscape, leveraging available resources to deliver solutions that are aligned with the target state for TTO and for the Bank at large, and as cost-effective as possible
• Perform other task related to TTO RM Transformation, as required by the TTO RM Head, Risk Transformation

Strategy

• Articulate the appropriate tactical and strategic solution for the Technology Obligations Register and the Technology Controls Library
• Articulate dependencies and constraints for the tactical and strategic solution, as well as available resources that can be utilized for timely and cost-effective delivery
• Keep abreast of, help align and coordinate, and track progress of other Tooling Transformation Initiatives within TTO RM

Processes*

• Lead the effort to implement the tactical and strategic solution, in close collaboration with TTO RM TTO Governance team, other SMEs and technical resources
• Prepare a Project Plan to implement the tactical and strategic solution, including the resources to get it done; track progress, financials, risks, issues, dependencies
• Step in to assist with other Tooling Transformation Initiatives for TTO RM, as and if required

People & Talent

• Communicate and collaborate effectively with a diverse body of SMEs and stakeholders inside and outside of TTO RM to define and agree an appropriate solution, and to facilitate delivery
• Build working relationships that allow for friction-free problem-solving and delivery
• Communicate clearly on progress and on any risks and issues impacting the design and delivery
• Maintain a momentum in the solutioning and implementation, foster a sense of ownership and urgency in the Team
• Work with limited direction, but within the parameters set by TTO RM Head, Risk Transformation, and TTO RM MTs
• Lead through example and build the appropriate culture and values

Risk Management*

• Develop appropriate level of subject-matter expertise on Technology Regulations, Group Technology Policy, IT Standards, IT Processes, Technology (and ICS) Process Controls, Control Objectives, Control Requirements, Metrics, Control Testing and Assurance, Risk Governance to get the work done

Governance

Regulatory & Business Conduct*

• Display exemplary conduct and live by the Group’s Values and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including Regulatory and Business conduct, across Standard Chartered Bank
• Lead the delivery team to achieve the outcomes set out in the Bank’s Conduct Principles: The Right Environment
• Effectively and collaboratively identify, escalate, and resolve Conduct and Compliance matters

Key stakeholders

• Global Head Risk Management, TTO
• Head, Risk Transformation TTO RM
• TTO Governance Team
• TTO Risk Management MTs & SMEs
• Group Operational Risk
• Other stakeholders (MRC Team, ICS Team, system owners, IT Standard Owners, Technology Process Owners)

QUALIFICATIONS

Our Ideal Candidate

• 10+ years of experience in project management within Banking & Financial industry
• Experience delivering similar scale transformation programme(s)
• Very good understanding of the Bank’s technology platforms, and prior experience with implementing substantial system change(s)
• Good understanding of the Regulatory framework and how it is cascaded within the Bank (how Regulations translate into Policies, Standards and Process Controls)
• Strong experience in managing challenging stakeholders withing tight timelines
• Proven ability to deliver a lasting and substantial change (not just a paper trail) is essential
• Ability to own and drive the outcome with minimum supervision, but within the parameters set by the TTO RM Head, Risk Transformation
• Must enjoy radical challenge and be able to work with minimal resources, if necessary
• Excellent analytical and problem-solving skills, ability to quickly orient oneself in a large volume of disjoint and complex information
• The ability to pursue disparate leads in order to gather data (“a detective mindset”), and the ability to articulate a feasible, realistic solution based on the data, is critical
• Mature individual with a refined ability to manage, align, convince, and inspire a large number of diverse and sometimes difficult stakeholders
• A natural multi-tasker, as the role is expected to act as a Programme Manager, a Business Analyst, and a Delivery Lead simultaneously

Role Specific Technical Competencies

• Project Management
• Business Analysis
• System and Process Design
• Regulatory Compliance
• IT Standards, Procedures & Policies
• Stakeholder Management
• Change Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Permanent position, Salary up to $6,000 + AWS + bonus
• Audit experience within big 4 audit firms and possess CPA/CA certification
• Must have at least 4 years of relevant experience
• Prior experience leading a team

Responsibilities

• Assist Line Managers with the preparation of weekly flash report
• Prepare monthly P&L statements for the assigned services. Ensure team members complete the monthly closing for their services on time
• Ensure accurate and timely preparation and distribution of monthly reports to the management. These include regional P&L, commentaries, actual vs. flash variance analysis, actual vs. budget gap analysis, etc.
• Prepare schedules for balance sheet accounts related to cost provisions, unearned/ unbilled revenue, cost recoveries, stock and prepayments. Ensure appropriate actions are taken, and in a timely manner
• Liaise with external auditors on audit matters and manage the audit process
• Drive preparation of regional forecasts (quarterly) and budget (annually). This includes ensuring reasonable assumptions are used by Line Managers and the forecast/ budget is reflective of current conditions and business plan. Revenue and cost drivers are to be properly analyzed and presented to management. Ensure submission of reports within stipulated deadlines
• Being an effective business partner to the regional director and managers. Take pro-active steps to engage regional director and managers in understanding the performance drivers in greater depth, going beyond a pure reporting function. Drive value added analysis to provide useful business insights to support/ improve decision making
• Ensure efficient and effective operation of disbursements process – include ensuring disbursements are checked for accuracy, relevant supporting documents are submitted and verified, disputes are resolved promptly, monthly reconciliations are prepared and discrepancies are followed up, and any advances given are accounted for/ recovered timely
• Identify areas of improvements to existing processes/ systems. Take on lead role in system implementation/ improvement projects
• Other ad-hoc work or projects may be given from time to time

Requirements

• Degree in Accounting with a CA/CPA qualification or its equivalent
• At least 4 years of relevant experience
• Possess audit experience with a big 4 accounting firm
• Experience in shipping is a plus
• Proficient in Microsoft Office applications with strong working knowledge of MS Excel
• Good team player and manager with capability to lead, develop and drive performance of the team members
• Able to multi-task and work in a fast-paced environment with tight deadlines

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform timely fulfilment of requests & updates in Bank’s operating systems within specified Service Standard, timely & accurately.
• Identify operational risks and implement measures to address/mitigate the risk.
• Lead & drive process improvement in providing ideas/initiatives in digitization and automation.
• Establish and maintain effective relationship & partnership with key internal & external stakeholders, including Law Enforcement officers.
• Represent the bank to attend Director of Public Prosecutions Interviews and Court Attendance
• Work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution, leverage on internal and external data and use analytics techniques to provide data-driven insights.
• Engage business and operations stakeholders to eliminate existing process frictions in realizing Design-For-No-Ops strategy.
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights.
• Provide User Requirements & perform User Acceptance Test/Live Verification on initiatives/production fixes.
• Ensure timely updates of PRMs and SOPs and ensure prompt communication to team.
• Support team manager & team leader on project/initiatives, engage & coach team on process improvements to drive team’s performance & manage team’s performance.

Requirements

• Min. 5 years of experience in financial institutions, with regulatory & banking operations knowledge.
• Knowledge of the bank’s core operating systems and control standards is an added advantage.
• Able to work independently as well as a team player.
• Strong analytical skills, self-driven and proactive, and able to work under stress.
• Demonstrate good communication and presentation skills.
• Organised and meticulous, with an eye for details.
• Proficient in Microsoft office especially Microsoft Power Point and Excel.
• Min. 2 years People Manager experience and exhibits good People Management skills.
• Demonstrated experience on analytic experience with large amount of data, have develop and implemented models for industry with demonstrable impact and proven track records.
• Working Location: Jurong East

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Responsibilities:

• Provide daily operational support on CPFIS/SRS products for trade settlement
• Ensure processing timeliness and accuracy; meet agreed SLA consistently
• Ensure adherence and compliance to regulatory and internal control requirements
• Tracking and capturing of key operations MIS for management report
• Support business plans and adhoc duties assigned by the Head of Department

Job Requirements:

• Degree holder with 1 year of working experience
• Open to entry level, on job training provided
• Knowledgeable with investment products (e.g., equity, fixed income, unit trust) preferred
• Good interpersonal skills
• Organised and proactively ask questions if any doubt
• Able to work independently and in a team
• Quick learner and able to multi-task
• Good written and verbal communication skills
• Meticulous, detailed-oriented with good risk awareness
• Open to contract role

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Diploma in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

• Developing new opportunities and provide professional sales service to clients.
• Supervise a sales team in Dubai / India
• Constants evaluate and monitor the sales KPI of sales team
• Achieve KPI
• Provide coaching on sales analysis.
• Contract and price negotiations
• Supervise Operation Divisions and advise them when required.
• Staff management and performance appraisal

Requirements:

• Diploma or Degree in Marketing, Business Administration or equivalent
• Minimum 10 years of working experience in marine coatings, manufacturing industry
• Able to commit to business travel trip.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No.: 13C6305

Registration No.: R22109637

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

• Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.
• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• 2 to 3 years of Banking experience in Managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Role: Manager

Company industry: Healtech

Roles & Responsibilities

• The company is seeking a Manager who can support the Senior Manager in the smooth running of The companyStakeholders Engagement & Communication team.
• He/She will need to gain a good understanding of the overview of The company Services provided to engage clusters to present in GCIOs’ updates and address their queries.
• He/She is expected to establish excellent Cluster relationships, setting and managing cluster expectations, understanding individual cluster needs to successfully deliver each project/ and to help them be successful in their roles.
• Reporting to the Senior Manager and supporting the wider The company Infra team, you will be expected to address the day-to-day management queries, having regular communication and liaison with Cluster and their representatives at all levels.
• He/She is expected to present and report the cluster’s spending and utilization monthly and be exposed to clusters up to a senior level. You take pride in working with the team to deliver exceptional, high-quality work, working closely with Central, Infra, Cluster Infra, Cloud & 1LOD teams. You will be someone the internal teams trust to get the job done.

Requirements/Qualifications

• Establish and expand relationships with key accounts
• Work closely with The company Infra Teams and clusters to explore cost optimization by providing data analysis and insights into the utilization and budget.
• Maintain account information for key stakeholders involved to support the workflow
• Attend Steering Committee meetings involving key stakeholders in the clusters to present useful insights towards cost optimization
• Prepare presentations on a regular basis on the performance of clusters’ utilization by using data analytics to identify insights and recommendations for future activities
• Excellent organizational skills and able to multi-task in a fast-paced environment
• Strong interpersonal and communication skills
• Demonstrated track record of client relationship development and service
• Solid numerical/financial understanding with excellent analytical skills
• Must be proactive, have good initiative and an excellent communicator both verbal and written
• Must maintain an entrepreneurial mindset
• Proficient in Word, Excel, Access, Outlook and PowerPoint

EA Licence No: 11C5502 | EAP Registration No: R22109400

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Service Reliability Specialist - Riot Operations Center

The Riot Operations Center (ROC) manages the 24x7 monitoring and response components of Riot's player-facing services. We are the first line of defense when things go wrong with any of our live services. We leverage technical familiarity with best-practice processes to rapidly remediate incidents. The team helps to create and mentor other Riot teams on best practice in alerting, monitoring, and operational processes.

As a Service Reliability Specialist, you will work closely with the Live Operations team and Riot globally to establish and maintain a high-performing and highly available game service for players. You will monitor and support all aspects of LIVE production environments, development environments, and general system needs. Your technical skills and grasp of system integration will help you diagnose and communicate potential issues to Rioters and the community, improving the quality of the player experience. You will be a craft master in operational and triaging skills. The team can look to you in tricky situations to lead the resolution as a proactive individual, focused on solving day to day problems that affect any aspect of running live games. You will also be involved in projects of moderate complexity that would help continuously improve overall service quality in the incident management and observability problem spaces.

Responsibilities:

• Triage and investigation of live incidents and leads the team around live incidents
• Execute technical return to service actions in a fast-paced, distributed systems environment specifically microservices to quickly restore service and protect player experience
• Monitor the health of Riot’s distributed services using observability tools, identify gaps with alerting, runbook steps, processes or tools
• Runbook development, audit and maintenance to keep documentation up to date
• Training material creation and onboarding new team members
• Onboard/ mentor team members in improving their crafts and be a tech point of escalation on a day to day basis
• Provide support, coordination during major launches, events and release deployments
• Build relationships with members from the wider Riot organizations to drive communication and strategic alignment
• Trained as an Incident commander and able to drive incidents to resolution
• Contribute to project work with little or no guidance to develop automation scripts, utilities and new processes to continuously improve the incident management process
• Document details of incident response, conduct incident retrospectives, quality checks as needed to identify problems and improve overall incident management/response
• Participate in post-incident RCA meetings as required

Required Qualifications:

• Computer Science/IT Systems/Information Technology diploma, associate degree or equivalent
• 4+ years of Service Reliability Administration or equivalent role (System Analyst, System Administrator/Engineer, Live Operations, Network Administrator, NOC Engineer etc)
• Speak with authority on incident management and have good understanding of ITIL processes
• Familiarity with the core concepts of operating systems, networking, SDLC and Agile methodologies
• Expert level troubleshooting skills with triaging incidents in a high-capacity, high-availability and highly distributed environment
• Experience with the following tools/platforms:
  • Monitoring solutions eg: Datadog, NewRelic, Nagios, Elastic Search, Grafana
  • Event management tools eg: BigPanda, Moogsoft
  • ITIL-based Ticketing systems eg: ServiceNow, JIRA

Desired Qualifications:

• Understand relational databases like MySQL, CI/CD pipelines, especially Jenkins
• Experience working on deployments in a live environment is a plus
• Experience working in container-based ecosystems like docker and with a container scheduler like Kubernetes, Amazon EKS/ECS or GKE
• AWS Cloud Services experience/certification/training or equivalent, Linux+ and Network+, or equivalents
• Experience building automation scripts/utilities/jobs using either Python, Powershell, JavaScript or Bash
• Familiarity with Site Reliability Engineering (SRE) principles and best practices

General Job Responsibilities

• Support the Clinical Operations team in ensuring the continuity of key functions in various clinical areas during peacetime and outbreak response.
• Assist with the operations, coordination, and secretariat functions for outpatient clinics, wards, and Screening Centres.
• Extract, collate, and analyze data for reporting
• Involve in clinical operations projects and workgroup meetings
• Assist in pre-arranged administrative and minutes taking

Requirements

• Min Bachelor Degree in any discipline
• Possesses good numeracy, writing and communication skills.

Interested candidates, please send a copy of your resume to [email protected] (Subject: Healthcare Exec)

Lynn Ho
R23114223
Recruiter's Ref Code: #HHO
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Job Responsibilities

-Provide clients with pre-sales and after-sales technical support services;
-Provide professional technical training for clients;
-Responsible for the establishment of Singapore technical team, develop a sound training plan and management mechanism to train technical personnel;
-Cooperate with business personnel to complete the market development work. Visit clients, attend exhibitions, seminars and other activities;
-Responsible for the communication and implementation of project requirements and localization requirements, and provide clients with system solutions;
-Promote the optimization and upgrading of products, so that products better match the Singapore market demand;
-Conduct new device testing experience and track devcie testing problems; Analyze competing products;
-Responsible for tracking and handling all kinds of device problems, and solved the device problems in time.

Responsibilities:

• Responsible for Strategic HR planning and workforce development for the company.
• Provide HR business partnering to department heads on their respective hiring needs.
• Leading annual performance review and annual appraisal exercise for the company.
• Responsible for managing compensation and benefits plans and ensure it is competitive compared to the market practice, by conducting market research and salary benchmarking exercise.
• Identify and implement training needs to improve overall employee performance.
• Ensure company is following the respective local HR regulation and requirements.
• Work closely with management team and provide HR advices with regards to all employee matters.
• Review HR policies and handbooks and improvise current HR procedures or systems.
• Ad hoc duties as assigned.

Requirements:

• Bachelor in Human Resources Management or equivalent
• At least 8 – 10 years of HR Generalist experience, with managerial/ supervisory experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position: Finance Operations Executive

Location: Raffles Place - EW14|NS26 MRT

Salary: Up to $17/hr

Job Description:

• Process vendor invoices, staff expenses, and corporate card transactions.
• Manage tax-related payment requirements.
• Handle intercompany billing and settlement with subsidiaries and branches.
• Review and reconcile temporary accounts.
• Prepare reports for vendor spend and staff reimbursements.
• Manage monthly closing of Accounts Payable system.
• Attend to common mailbox and staff queries.
• Participate in implementing system functionalities and enhancements.
• Contribute to the development and maintenance of policies and procedures.
• Engage in project work, including process improvement activities.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

- Provide customer service and attend to customers' queries with regards to claims

- Place outbound calls and follow up with claims cases, which may include outdoor activities, i.e. collection of documents from customers and medical provider (if applicable)

Requirements

- GCE A Level / Diploma in any field

- Prior customer service / call centre experience

Company overview:

Meyzer Group, a leading fintech innovator in BPO. Known for our client-centric innovation, we specialize in technology-driven operations and customer services for both internal and external clients. Seeking a dynamic GM for our BPO division. This role emphasizes strategic tech leadership, operational excellence, client relationships, and managing customer services. Join Meyzer Group to lead transformative change and shape the future of tech-driven BPO.

Responsibilities:

· Work collaboratively with management to shape the vision and implement strategies for the Business Unit (BU).

· Identify business opportunities and analyze industry trends to create effective business roadmaps.

· Contribute to the development and presentation of proposals for business development.

· Engage in sales and marketing activities to build a robust pipeline and establish a clientele base.

· Ensure the profitability of the BU's operations.

· Develop an execution plan for the efficient delivery of business services, prioritizing quality.

· Cultivate and maintain professional relationships with customers, including C-level executives.

· Understand customer businesses and create service offerings that meet their needs.

· Identify and cultivate partnerships to drive BU growth.

· Perform resource planning and allocation to meet business objectives.

· Foster the growth and mentorship of the team.

Requirements:

· 3-5 years of BPO experience, including a minimum of 3 years in a management role.

· Strong understanding of Finance & Accounting and HR processes, with knowledge of outsourcing complexities.

· Excellent presentation and communication skills.

· Customer-centric mindset with a passion for building and maintaining client relationships.

· Self-driven, results-oriented individual with the ability to excel in a dynamic environment.