• Developing new opportunities and provide professional sales service to clients.
• Supervise a sales team in Dubai / India
• Constants evaluate and monitor the sales KPI of sales team
• Achieve KPI
• Provide coaching on sales analysis.
• Contract and price negotiations
• Supervise Operation Divisions and advise them when required.
• Staff management and performance appraisal

Requirements:

• Diploma or Degree in Marketing, Business Administration or equivalent
• Minimum 10 years of working experience in marine coatings, manufacturing industry
• Able to commit to business travel trip.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No.: 13C6305

Registration No.: R22109637

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Highlight

Salary: $4000 - $7000 (commensurate on experience)

Contract: 8 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Plan and execute initiatives to engage public officers who are enrolled in data science & AI training course(s) and ensure continuous and impactful contribution from the community.
• Plan and manage AI training courses through working closely with technical officers to design the curriculum, engage participants and monitor course performance.
• Execute and manage engagement programmes aimed at driving Generative AI adoption across the Government organization.
• Develop training courses, workshops, and learning materials that support both the basic Data & AI literacy and applied proficiency skills from basic to expert level in the areas of AI, Machine Learning and Data Science, in partnership with industry and academic partners.
• Track and analyse the post-training feedback from internal training and external partners’ training for management reporting and improvements.
• Review and propose updates to Data & AI competency frameworks and training roadmap for public officers.
• Ad-hoc review of Data & AI products or external trainings to provide inputs to other initiatives (e.g. Bulk tender), team members or partners.
• Provide technical advice to the team on areas such as data pipeline automation, data analysis and visualisation.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Informatic Technology/ Computer Science/ Data Analytic or equivalent field.
• Relevant experience in Data Science / Analytics / AI work, IT consulting/project management, business analytics, or training/lecturing is an addition
• Excellent in public speaking and engaging stakeholders.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

JOB FUNCTIONS

The Manager, Human Resource Management Systems implements and maintains processes and systems that support strategic HR projects for various HR functions. He/She evaluates the effectiveness of HR processes and systems, as well as liaises with various stakeholders to understand their data reporting and analysis requirements.

He/She leverages on technologies to improve HR processes and systems and is at ease working with information technologies to derive data analytics and communicate insights in a compelling manner.

KEY RESPONSIBILITIES

1. Conduct Feasibility Studies on HRMS technologies

• Identify the operational needs for HR systems and infrastructure capabilities.
• Establish business case for new system implementation by synthesizing organizational requirements to determine overall budget requirements for HR systems implementation.
• Establish processes and systems that support HR operations’ needs.
• Conduct Request for Proposal (RFP) processes for HR systems.
• Evaluate available HR systems and vendors to recommend suitable options.
• Determine system functionalities and customizations to be incorporated in HR systems.

2. Implement HRMS in NSHS & group of companies in Southeast Asia & India

• Determine implementation plans for HR systems.
• Lead implementation and roll out of HR systems to NSHS & group of companies in Southeast Asia and India.
• Train HR operations team members in the implementation of HR systems.
• Design feedback channels to gather inputs on effectiveness of HR systems and processes from the lines of business.
• Evaluate effectiveness of HR systems and processes against requirements, objectives and user needs.
• Work with Information Security and Technology team members to monitor compliance of HR systems with data and regulatory requirements.
• Recommend improvement to HR systems and processes.
• Manage the impact of change made to HR systems and processes with the various stakeholders.

General Requirements

• Bachelor's degree in Arts & Social Sciences / Human Resource Management / Computer Science.
• At least 10 years of experience in an HRMS manager position.
• Practical experience with HRMS implementation and administration, including payroll systems.
• Practical experience in HR digitalisation/transformation, data analytical and reporting.
• IT system-savvy and exposure to use of HR systems such as Cornerstone or equivalent.
• Good communication, project management and organizational skills.
• Experience in managing diverse group of stakeholders in regional or global organization.
• Good working knowledge with relevant statutory guidelines in SEA & India region.

Roles & Responsibilities

• Acquire knowledges of Company's main products, common alcoholic and non-alcoholic beverages
• Undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• Undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensure all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Working Hours: 6 days’ work week

Job Description

• Daily, weekly and monthly work planning and monitoring of all workshops operation.
• To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots)
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.
• Working together and assist the senior management and other division heads to strategize development and execution planning.
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation
• Any ad-hoc duties as assigned

Job Requirement

• Minimum Diploma in automobile-related.
• At least 5 years relevant working experience in a similar capacity..
• Possesses driving license.
• Experience in workshop management is essential.
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented and able to manage both direct and indirect staff.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Meet personal sales goals and help the team reach theirs.
• Assist customers in-store and on the phone, sharing product details.
• Do direct marketing to boost sales.
• Take part in outdoor sales and events.
• Manage counter tasks, including handling payments.
• Take on extra tasks as needed.

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Brief description of the Restaurant

The first TOMI SUSHI was opened in Niigata prefecture in 1954. In more than a half century, we opened 21 branches in Japan.

The change of seasons is quiet noticeable in Niigata. That climate produces best-known brand rice KOSHIHIKARI and a lot of big-name SAKE. It also has numerous varieties of delicacies from the sea.

In such a blessed region, we have been devoted ourselves to serve the best food in season. We have genuine NIGIRIZUSHI, course meal and all kinds of à la carte. You can taste good SAKE from Niigata, too. It’s our great pleasure to serve genuine Japanese food to you people in Singapore.

Enjoy the best Japanese food from Niigata!

Job Descriptions

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned

Job Requirements

• Beginner welcome
• Experience in F&B in Singapore will be advantageous

Benefits

• Annual leave
• PH
• Medical Benefits
• Meal Allowance
• Uniform provided
• Training trip in JAPAN opportunity

Working hours

• 6days 7hrs20min/day (Split shift)

Responsibilities

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products (Malaysia market)
• In consultation with the PB team manager/branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals.
• To participate in marketing and promotional activities for customer acquisition.

Requirements

• 3 years of relevant experience in relationship management within the financial services space.
• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking.
• Knowledge and experience in Indonesia market is an advantage.

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Gabriel

EA Personnel Reg. No.: R22104076

EA Licence No.: 07C5771

• Salary: $2300 - $3200
• Location : Tampines East
• Monday - Thursday - 12 - 9.30pm
• Sunday - 8.30am - 7pm
• Off: Friday & Saturday & PH

Job Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Manage commercial and contractual activities within the project efficiently and effectively.
• Close communication with projects to reflect PD/PM’s intention for the project and establish Contracts management policy/tactics in line with PD/PM’s intention.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverable.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Ensure procurement/award for permanent works is in accordance to approved procurement schedule, with the correct scope of works.
• Interpret contractual clauses and prepare contractual correspondences.
• Review all incoming and outgoing documents for any contractual implications.
• Performs costs estimates.
• Prepare and update cash flow charts.
• Identify variation works.
• Identify contractual and extension of time claims.
• Liaise with consultants QS on progress payments and variation orders.
• Estimate subcontractors’ final cost.
• Estimate Main Contract Final Account.
• Main Contract Final Account Settlement.
• Leads Contract Section in monthly routine works such as preparation of subcontract payment certificates, main contract claim etc.

Job Requirement:

• A Bachelor’s Degree in Science, Building or Engineering.
• At least 10 years of experience in the procurement of civil projects and/or civil variation works.
• At least 8 years of supervisory experience in managing a team of Quantity Surveyors.
• Strong organizational skills including attention to detail and methodical approach to work.
• Excellent written, communication and negotiation skills.
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques.
• Proficient and competent in MS Office applications, particularly in Excel.
• Have experience in LTA projects have an advantage.

Position Type: Contract Deputed to Banking Client | Work Location: South East

1. Job Purpose

• Carrying out duties as Treasures Digital Service Ambassador
• Achievement of Service Excellence in terms of customer satisfaction eg. customer waiting times, problem resolution, customer feedback and error rates.
• Transaction and account opening documentation for onward processing.
• Internal collaboration with working partners for problem resolution

2. Key Responsibilities

a. Service Management Performance

• To achieve service standards as set out For Treasures onshore staff to develop and improve customer satisfaction and retention whilst educating customers about Treasures Service and benefits eg. self-service banking facilities
• To ensure all customer requests are dealt with in a timely and consistent manner.

b. Customer Care

• Ensuring that results of CSAT, monthly service monitoring Sessions and customer satisfaction surveys eg. Centre Audits / Mystery Shopping adhere to the set standard.

c. Service Improvement Programs and Teamwork

• To participate in Service & Process Improvement initiatives and other team-related activities

d. Activities/Operations

• To reach out to customers at the Treasures Centre, manage queues and assist with the seamless delivery of service to Treasures customers.
• To assist with documentation and handling of account openings and closures
• To assist with complex or time-consuming servicing of accounts including:
  - CPF Investment account reimbursement
  - Change of signature/ Customer profile updates
  - ATM card replacement/ Other Self Service Banking application
  - Cash handling operation.
  - To support Centre with day end batching and reporting

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

SUMMARY

The SCM Project Manager will drive ongoing enhancements and increased efficiency within Supply Chain which includes business systems, process development, and change management within the supply chain organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Work with project core team members to develop new processes or enhance exiting processes to increase the efficiency of supply chain process and allow Jabil to stay in front of our competition from a supply chain management standpoint.

· Forge successful relationships with the stakeholders to produce informed, effective, and efficient solutions with optimal user acceptance.

· Document, test and deploy new supply chain processes.

· Establish and deliver effective process and training plans.

· Establish metrics for evaluating successful process implementation.

· Coordinate with users to address their concerns to ensure successful deployment.

· Develop and implement an effective dashboard or metric pack for executive review at appropriate aggregation level using the most appropriate tool.

· Facilitates communication as appropriate to all stakeholders including escalating issues to next level of management level.

· Track, drive and communicate all changes and enhancements.

· Demonstrate a return on investment for all enhancements made to Jabil’s supply chain tools or processes.

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply, follow, and enforce all procedures within the company security policy.

· May perform other duties and responsibilities as assigned

MINIMUM REQUIREMENTS

Bachelor’s degree (preferably in business) with three to five years business experience as a business analyst or an equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to write reports and professional correspondence, and to effectively present information to top management, functional management, business units or external customers. Ability to define software requirements, create procedural manuals including develop and deliver training material. Advanced PC skills with high proficiency in Microsoft Office Suite, and knowledge of Jabil’s SCM software.

REASONING ABILITY

Strong problem solving, analytic, negotiation, project management and people skills are a must. Ability to define problems, collect data, establish facts, summarize information and draw valid conclusions. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to solve practical problems with limited information. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to work effectively under pressure with constantly changing priorities and deadlines. Individual may be required to sit, stand, walk regularly and occasionally lift up to 15 lbs. Be accessible to production floor and office staff and to use required office equipment. Specific vision requirements include reading of written documents and use of computer monitor screen frequently. This job may require up to 10% travel.

• Position : Operations Assistant (Trade/ Import / Export/Shipments ) - ALL WELCOME
• Location : Woodlands Square (Nearest MRT: Woodlands MRT/ 7 Minutes Walk)
• Working hours : 5 days a week, Monday to Friday, 9am to 6pm
• Salary (commensurate with experience) : Up to $3500 + Performance Bonus
• Duration : Perm
• Industry : International Trade / Importer & Exporter / Business Management (MNC)

Main Responsibilities:

• Assisting Operations Managers with responsibility to the Region in performing day-to-day operational tasks for those Clients assigned to the Operations Manager.
• Receive shipment information from clients (invoice, HAWB, PL, Datasheets, etc).
• Process shipment documents.
• Tracking of shipments in different web pages (DHL – FedEx – UPS) or with agents in different countries or direct contact with other offices.
• Coordinate phone calls with agents to solve issues if needed
• Maintain regular communication with Agents within the region and with the other company's regional offices
• Preparation of regular reports as per Client specific needs
• Input and maintain accurate data in Company's IT systems – both web based as established by corporate policy/procedures and per system requirements.
• Escalate to Ops Manager for any situation / issues when it cannot be resolved directly or if the issue requires strategic guidance/decision.
• Support on the preparation of QBRs
• Manager support.

Requirements:

• At least Diploma /ongoing studies ideally in International Trade / Logistics / Customs / Compliance
• Minimum experience 1 to 2 years on similar positions.
• Proficiency in Power Point, Excel, and MS word.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

Quality and Supply Chain Manager

Job Description

Nuevocor is a pre-clinical stage biopharmaceutical company dedicated to developing genetic medicines to treat the underlying cause of genetic cardiomyopathies. Backed by an international syndicate of reputable venture capital firms, it will focus on advancing its pipeline of programs to clinical trials. It will also leverage its platform technology, underpinned by a deep understanding of cardiac mechanobiology, to discover and develop therapies for multiple cardiomyopathies.

Nuevocor’s Singapore site is seeking to hire a Quality Manager to join our Tech Ops department to support advancing our therapeutic candidates forward. Reporting to the Head of Tech Ops, you will play a key role in setting up, managing and maintaining our Quality Management System and processes in compliance with relevant standards and regulatory requirements. You will be part of a dynamic and fast-paced biotech working environment.

Responsibilities

· Implement, manage and maintain a compliant GxP Quality Management System, encompassing the aspects of Quality Risk Management, CAPA, Deviations, Change Control, Quality Documentation.

· Conduct internal and external audits, including at sub-contractor facilities and processes.

· Provide on-site support at CDMOs for manufacturing production.

· Manage supply chain of materials across sites of CDMOs, CROs and clinical trial sites.

· Prepare Quality documentation and agreements.

· Review GxP protocols, reports and Standard Operating Procedures to ensure compliance.

· Develop and deploy the GxP quality assurance strategy as approved by senior management.

· Reports all critical and relevant quality and compliance issues to management.

· Ensures quality assurance expertise is available and effective for GxP operations.

· Provide Quality Assurance review and disposition of GxP products, as appropriate.

· Acting as a point of contact with regulatory authorities.

· Support the development and harmonization of quality standards and processes.

· Maintain good relationships with regulatory agencies.

· Ensure that all personnel training, investigations, actions, CAPAs are completed on time.

· Assists in the development and maintenance of training program.

· Lead and assist in the development of SOP and procedures to support GxP functions.

Requirements

· Scientific degree in Pharmaceutical Sciences or related fields.

· 5-10 years experience in GxP particularly GCP and GMP areas and other regulations applicable in the Pharmaceutical Industry.

· Experience with supply chain and shipping, preferably with biologics materials.

· Knowledge of drug development regulations and implementing GxP in Gene Therapies

· Actively able to manage multiple projects to meet timelines, while maintaining compliance.

· Ability to work in teams with diverse cultural and professional backgrounds

· High standards in documentation and record keeping.

· Strong interpersonal and organizational skills

· Strong collaboration and team working skills

· Excellent writing and verbal communication skills

· Excellent problem solving ability

· Ability to multitask

· Possess a mindset of no job too big or too small

Nuevocor is an equal opportunity and equal benefits employer. All qualified applicants will receive consideration for employment. Position is commensurate with experience.

Interested candidates, please submit a CV and cover letter to tinyurl.com/nuevocorcareer

Senior Accountant /Accounting Manager

$4800 - $6000

Woodlands Link [2km from Admiralty MRT]

5 days Mon to Friday 8.30am to 6pm, Lunch : 1pm to 1.45pm

Responsibilities:

• Handle full set of accounts, prepare management accounts and audit schedules
• Review subsidiary accounts and analyse variance
• Liaise with external auditor on audit matters and audit schedules
• Experience in using internet banking for payment
• Ad hoc duties as assigned
• Payroll processing (about 30 staffs)

Requirements:

• Minimum Degree in Accountancy or equivalent
• Min 5 years in handling full set of accounts independently
• Familiar with Microsoft 365 Dynamic Business
• Proficient in Ms Excel
• Knowledge of payroll processing with Times Payroll

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Globally ranked among top research and technology organizations in the environment and water domain, the NEWRI ecosystem interacts across a multi- and inter- disciplinary platform of” Research – engineering – Development ‘(RED) activities in its approach to developing innovative solutions.

With leading edge technology and robust engineering, NEWRI strives to take its fundamental research from novel lab-scale innovation to industry-level translation and derisking activities- from field applications, to piloting and development at full scale in real life settings.

Through industrial and community- philanthropic projects for commercial and societal impact, NEWRI continuously strives to make a difference towards developing a circular economy for global sustainability.

Key Job Purpose

As a member of the grant admin/ management team the role is on grant management in providing support and integrated administrative and management requirements of funding awards secured through NEWRI’s cohort of faculty PIs/collaborators. This includes budgeting, expense review and budget reporting as well as developing and implementing compliance programs and working closely with different processing departments researchers and PIs including external stakeholders.

Responsibilities

• Responsible for supporting grant funding management, ensure effective controls are developed and maintained to assure the integrity of the university and funding agency.

• Develop and design a relevant manpower due process application, ideas and solutions to where established policies and procedures could improve to over manpower related discrepancies and promote efficiency and effectiveness

• Supporting grant management team in financial management and budgeting methods, policies, procedures, systems, and practices to assess the financial capability of the respective project.

• Support grant management team in assessing, evaluating, managing and monitoring funding for compliance with NTU, NEWRI and funding agency regulations, policies and procedures

• Support project completion in timely manner, within budget, funding terms and due governance

• Any other ad-hoc work assigned

Requirements

• Bachelor degree in a relevant engineering discipline

• Minimum 3-4 years of relevant working experiences to operate and manage independently in general admin and business operations

• Strong finance and/or accounting with excellent analytical and numerical skills

• Proficiency in MS office applications

• A strategic thinker with efficient problem-solving skills

• A confident and matured communicator who can effectively inter-act and support all levels of colleagues

• Always ready to accept challenges with positive attitude

• Excellent oral and written communication skills

• Meticulous and attention to detail, follow-up and organizational skills

• Good time management skills

• Act as the first point of contact for the customers
• Understanding both internal and external customers, anticipating customer needs and giving a high
• priority to customer satisfaction
• Provide satisfactory explanations to customers and take remedial action where necessary
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
• Ad-hoc duties that related to contact centre projects

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Company Overview

Alpha Development is an international financial services training firm, headquartered in the UK and backed by www.bgf.co.uk, the UK's most active and dynamic investor of equity capital in growing companies. Our clients are the world’s leading investment banks, insurance firms, sovereign wealth funds, private banks and asset managers. We offer global coverage through our teams based in London and Singapore, as well as an industry-leading network of Associate Faculty across our centres of operation including the US, Middle East, India, Hong Kong, and mainland China.

Purpose and Accountabilities

As part of its commitment to our clients, Alpha Development has an exciting opportunity to join the Programme Management team delivering training programmes and providing exceptional service to our clients. Programme Managers will own programme delivery and will establish relationships with our clients to support successful programme delivery and exceed client satisfaction. Working closely with Account Managers and Account Directors, this will support Alpha’s growth ambition on a global scale.

Key Responsibilities

Programme Management: effective project management of training programmes.

1. Manage Programme deliveries to time, budget and quality following internal process.
2. Lead a project – be accountable and drive execution.
3. Create and maintain comprehensive project documentation.
4. Co-ordinate the work of the Programme and project team. Ensure resource availability and allocation, delegate tasks where appropriate.
5. Accurately maintaining / recording training events within enterprise management system.
6. Manage project risks and issues and be accountable for project governance.
7. Set objectives and closely manage the scope of a project. Implement new plans quickly without disruption to current programme if necessary.
8. Measure project performance and produce reports for client / stakeholders.

Client Services: delivering exceptional service to our clients and stakeholders, ensuring clients are supported throughout the planning, implementation, and delivery of programmes.

1. Relationship and Stakeholder Management: plan and liaise continually to ensure requirements are being met.Support the trainer and client throughout. Respond to change, problem solve and managing client and trainer expectations throughout.
   Support the wider global Programme Management team on an ad-hoc basis.
   
2. Support our clients to delivery successful training programme(s)Solve client issues that challenge success.
   Provide solutions that satisfy both short- and long-term client needs.
   
3. Deliver outstanding customer service throughout the programme lifecycle.Adhere to service levels agreements.
   Report on programme success criteria.
   Analyse customer data to improve customer experience.
   

Key technical skills, experience, knowledge and qualifications

• Minimum 4 years within professional services project management and/or Learning & Development, HR.
• Project Management – including leading multiple projects simultaneously.
• Proven ability to identify and meet client needs through a delivery of products and excellent services.
• Proven logical ability and effective communication skills.
• Demonstrate a solutions-focus approach, think about the client first, understand client’s needs and strive to add value whilst delivering outstanding customer service.
• Work effectively in a fast-paced environment managing workflow across different lines of businesses/departments.
• Digitally savvy; able and keen to learn new systems.
• Knowledge of the training industry.
• Experience working in a client facing, customer service role.
• Experience of Learning Management Systems, eLearning systems and webinar software.
• (Recommended) Project management qualification/Advanced Certificate in Learning and Performance (ACLP) or Advanced Certificate in Training and Assessment (ACTA)

Key personal skills and abilities

• Effective communication skills:Excellent written / oral / presentation / negotiation skills, articulate and an empathetic listener.
  Excellent interpersonal skills and ability to network and build relationships across clients, colleagues, and key stakeholders. Comfortable with several means of communication at one time.
  Can carry out difficult conversations and give/receive feedback.
  
• Capability for coordination, problem solving, decision making, sound judgment, assertiveness, and ability to adapt to diverse situations.
• Highly organised; can work to strict deadlines, remain focused, detailed, and controlled.
• Professional manner, positive approach and ‘can do’ attitude.
• Team-oriented and flexible.
• Process drive whilst remaining agile.
• Self-motivated & self-sufficient. Confident to be on client’s site alone and represent Alpha effectively.
• Competence to build and sustain relationships: internally and externally.
• Motivated to deliver outstanding customer service to all stakeholders. Ability to partner with and support our clients.

Alpha Values

Candidates will need to demonstrate that they will uphold Alpha’s values and will inspire others to do so.

• Professional
• Accountable
• Team Focused
• Innovative
• Open and Honest

Fund Raising Manager – Geylang ( 51/2 Day)

- work closely with the company’s management to devise a strategy for fundraising in a new/traditional market segments

- develop and implement action plans to kick-start fundraising efforts

- run and oversee team operations to ensure efficiency and regulatory compliance

- develop and promote a healthy culture of transparency and collaboration at work

- degree in social work / business management / legal or any related field

- min 2 years of working experience , preferably in social work or charity projects

-possess experience in strategic planning, business management and fund raising

- Basic salart : S$ 3500 – S$ 4000 neg

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

JOB PURPOSE:

The Business Operations Administrator is primarily responsible for the expeditious execution of all goods return requests submitted in a professional manner and in full compliance with stated Company policies and procedures.

PRINCIPAL ACCOUNTABILITIES:

1) Ensure the effective daily operation of RMA by systematically vetting all RMA request, coordinating approval and facilitating the issue of credit notes to Customer(s) once Return(s) are received in good order by APDC

2) Provide support to sales team and APDC in coordinating ACR and Stop Shipment/Refusal processes

3) Provide effective support to corporate departments ~ Product Marketing and Asset Management in coordinating the return of inventory to suppliers and Future entities due to quality issues, stock rotation etc.

JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):

Primary

1) Return Merchandize Authorization (RMA)

Manage the effective daily parts return process by:

i) Review all RMA requests submitted to ensure they are valid and supported by proper documentation before recommending approval or rejection consistent with the Company’s policy and procedure

ii) Coordinate with all relevant Corporate department – PM, Asset, Logistics, Credit and Sales to ensure all Non-Quality RMA request(s) are valid & supported by relevant Offset and Replacement CBO (where applicable) as stipulated in the Company’s RMA policy and procedure

iii) Coordinate closely with the Quality Process Department (QPD) to ensure all Quality related RMA request(s) due to the specific quality issue are valid and supported by proper Customer(s) / Supplier(s) Corrective Action Report (CAR)

iv) Follow up on all OPEN RMA request for response within five(5) working days. Acknowledge approval or rejection to requestor within this same window.

v) Closure of RMA/RTV Discrepancy for customer credit purpose, while the RMA to be put on hold for RTV process.

vi) Reply to all email queries in the RMA department generic mailbox, and ensure proper filing management of all completed RMA.

Secondary

ACR & Stop Shipment

i) Follow up with Sales Team and update APDC on ACR and Stop Shipment’s disposition.

ii) Ensuring replacement order loaded before arranging Refusal or RMA. Also ensure closure of RMA refusal for credit purpose only.

iii) Update ACR report daily and ensuring ACR are not pending more than two(2) working days.

Return to Vendor (RTV)

i) Provide effective support to internal departments ~ Product Marketing and Asset Management to coordinate the return of inventory to the vendors due to stock purging, stock rotation or quality issues by:-

ii) Retrieve CF# from RTV System and forward to Asset Team for qty confirmation before releasing for returns. Gather relevant details complete the necessary paperwork and coordinate with the distribution center to effect shipment back to the vendor.

iii) Prepare Debit Note and submit completed RTV documents to the Finance department for issuance of debit notes to the vendor.

iv) Retrieved DESC report from system. Follow up on RMA RTV issues and unresolved ‘Bad’ returns with AM and branches. Weekly updating of DESC log to AM and APDC to highlight such discrepancy.

Ad-Hoc Request

i) Back-up for Senior or Supervisor Business Operations whenever they are indispose or out of office.

CREDENTIALS:

QUALIFICATIONS

Minimum Requirements: GCE “O” Level or equivalent.

EXPERIENCES

At least 2 years of experience in post sales warranty service and/or RMA capacity

Work Location: ESR BizPark@Changi (short walking distance from Expo MRT station)

Responsibilities

Custodian of Learning Policy

• Review and ensure that learning policies and SOPs are kept relevant
• Ensure governance across the enterprise including our global offices

Training program management, curriculum design and review

• Review existing training program offerings; suggest enhancements to improve user learning engagement and knowledge acquisition
• Source and recommend appropriate programs to meet the changing needs of the business, enterprise and industry

Learning operations efficiency and reporting

• Supervise and ensure operations efficiency, data accuracy, analytics and ensuring regular management reporting cadence to Business Leaders, CHRO and Head TMOD
• Support learning administration and operations when required

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Supervisory

• Monitor performance, provide guidance and develop Learning Operation team

Requirements

• Degree in Business, HR or related discipline
• At least 10 years’ experience in training
• Confident communicator, effective in both written and oral communications
• Experience in dealing with Business Leaders
• Possess in-depth experience with SAP-SuccessFactor Learning Management System
• A team player with positive and mature attitude, self-driven and able to work independently with a can-do attitude

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Amazon Books team is looking for a Vendor Manager – Operations to deliver exceptional service to our strategic vendors (book publishers). This role is designed to help our most strategic vendors grow and deliver the best customer experience by working across all key levers (e.g. selection, availability, operational efficiency, catalog / metadata quality, offers/ promotions/ deals etc.). We have an ambitious vision to drive stronger business impact, operational scalability and vendor satisfaction through this role.

As a Vendor Manager – Operations, you will be responsible to deliver impact to a large group of strategic vendors (publishers) for Kindle eBooks, who located across the globe with primary focus on Australia and one of India, Mexico, Canada marketplaces. Your priority will be to deliver on our commitment to help publishers improve their performance, ensure their satisfaction and continuously improve productivity.

You will work in close collaboration with Vendor managers to understand your vendors’ needs. You will also be the point of contact for various vendors for any operational challenges. You will also be seen as a subject matter expert on vendor related processes like selection and performance for deals and/or subscription programs. You will partner with multiple internal teams across Amazon (including but not limited to CS, Accounting, Tax, Conversions etc.) to solve publishers’ challenges. You will also identify opportunities for continuous enhancements and innovation required across our suite of services and tools to improve vendor satisfaction and drive operational efficiencies.

You should be customer obsessed, highly analytical, problem solver, and are actively thinking about automating and/or simplifying processes. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the sometimes conflicting needs of different groups of stakeholders. You should have clear communication, and proficiency in conducting complex analyses independently. You need to have driven innovation towards scaling processes/ driving automations and/ or influencing roadmaps to get relevant tools.

Key job responsibilities
· Partner with Vendor Managers and relevant partner teams to define priorities and operational goals according to vendor needs
· Understand the key pain points of the publishers to improve their experience with Amazon
· Define scalable way to manage and solve operational tasks across a large set of vendors, while supporting multiple Vendor Managers who own the direct relationship
· Be the point of contact and a subject matter expert for resolving any operational issues pertaining to these vendors/ publishers
· Audit metrics regularly to continually drive quality of vendor experience while driving operational efficiency
· Identify processes for simplification, tools which are candidates for automation for repetitive, time-consuming tasks to drive productivity with the team
· Influence roadmaps of partner teams to secure this automation

Basic qualifications

• 5+ years of program or project management experience
• 5+ years of working cross functionally with tech and non-tech teams experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 5+ yrs of experience in vendor management/ account management/ customer success operations/ program management with client/ customer facing roles
• Strong analytical skills with ability to lead complex analyses
• Ability to work in a fast-moving environment
• Ability to build strong relationships with stakeholders and key partners
• Willingness to roll up your sleeves
• Experience of creating programs/ tools/ dashboards for productivity improvement
• Ability to communicate clearly and effectively (written & verbal) with different functional groups including senior business leaders