TRANSCOSMOS ZERO is looking for a passionate and enthusiastic Technical Project Manager of IT system to join our growing team. This is an middle level role suitable for candidates looking to step into the Call Center industry.

Ability of close mutual work with Development Team in Vietnam is required for this position.

As a nature of business, especially a knowledge and exeprience in a Call Center Industory together with IT development project management experience are required. It's a rare, but a challenging position.

The ideal candidate will be responsible for

- Understanding the in-house Technical Guideline to support developers

- Supporting Developers and QCs as a Bridge Engineer

- day-to-day technical support and translation of IT techinical documents

- Having a strong understanding of our in-house tools and act as a key support to clients and internal teams in the APAC region with a strong knowledge of IT system, which is mainly call center system.

Requirement

- 5+ yrs experience in project management within a software development environment with project roadmap, project planning, project deliverables, and team management (especially offshore teams and onsite teams)

- MUST experience in Microservice Architecture and Highly Availability Architecture for Enterprise Workloads

- Experience in Web development (web application & web services) with Javascript Stacks (Node JS, Express JS, React JS, Vue JS, SQL, NoSQL)

- Experience in cloud development i.e AWS, GCP

- MUST Knowledge of Agile or Scrum environments

- Familiarity with common project management tools (Jira and Confluence)

- The ability to communicate technical information clearly to both technical and non-technical audiences

- Exeperience of the working in Call Center as operator and supervisor, or a strong understanding of Call Center Operation

S-a-a-S and SAP solution implementation project.

The Project Manager will collaborate with project stakeholders and implement the project workplan to achieve project objectives. The Project Manager will lead daily Agile Scrum standup meetings and help identify and resolve project team issues. This position will lead project resources to analyze project needs, define requirements, develop user stories, develop and execute test plans, develop and maintain project documentation, and report (written and oral) project progress to stakeholders.

The workers responsibilities and skills must include:

Performs project analysis, development, implementation and documentation

Oversees and directs assigned resources to project work plans

Completes a broad array of written project documentation

Prepares presentations and presents project status to project stakeholders

Collaborates with application owners on project requirements, quality, progress, user stories, and user acceptance testing

Documenting defects, including steps to reproduce the anomaly

Utilizing analysis and diagramming tools to represent business processes

Must have historical and proven knowledge and practical application of testing best practices

Agile project management methodology knowledge and experience

Worker must be available for on-call support as needed. Other duties as assigned and required by the unit operations.

Minimum Requirements: 4 year and above on below experiences

Experience:

· Managing project resources and directing resources in executing project work plans

· Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner

· Strong verbal and written skills in communicating with technical, non-technical staff and different level of users

· Skilled in meeting facilitation and requirements gathering

· Skilled in developing project documentation

· Experience in managing software development project through the Agile metholology

· Experience in written and oral presentations

· Overseeing and executing test plans and coordinating

· Skilled in developing user stories

· Managing Project Budget

What you will be working on

You will:

[Productive Hawker Centres]

• Oversee productivity initiatives and programmes, and renovation/retrofitting works at existing hawker centres and ensure they are being carried out in accordance with NEA’s objectives
• Consolidate and analyse statistics in support of the department’s decision-making process
• Participate and represent NEA to share on the review of programmes, including the technical aspects to convey NEA’s position with external stakeholders

[Stakeholder Engagement and Management]

• Establish and maintain effective relationships with strategic partners and stakeholders
• Work with internal stakeholders to establish implementation schedules and action plans
• Facilitate engagements including leading and conducting ground engagement with stakeholders on initiatives and programmes

[Project Management]

• Facilitate budgeting, prepare funding approval submissions, cost estimates pertaining to the public sector funding process prior to the launch of the initiatives and programmes
• Track initiatives and programmes expenditures and project account closures through collaboration with stakeholders
• Draft and prepare contract specifications and administer activities pertaining to the procurement of required services prior to the implementation of the initiatives and programmes
• Conduct full documentation and keep proper records of the implementation for initiatives and programmes
• Administer the contracts, which includes pre and post contract matters relating to the renovation works and programme related activities
• Any other ad-hoc duties assigned

What we are looking for

The job might be for you if you possess the following qualities,

• Prior work experience in project & facilities/ building management, estate/ tenancy/ contracts management, built environment and public sector related initiative and programmes would be an advantage
• Possesses good analytical, problem-solving and project management skills
• Team player who is resourceful, meticulous and able to multi-task to meet tight deadlines in a fast-paced environment
• Enjoy collaborating and taking the lead when needed to carry out plans and objectives
• Able to appreciate the finer details and remain focused on the long-term goals/objectives
• Good writing, interpersonal and presentation skills
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Assistant-Manager--Hawker-Programmes-Department----Contract_JR-10000033671

Job ID: 19349

• Location: Raffles Place
• Working hours: 9am - 6pm
• Salary: up to $10,500 (Depending on experiences)

Job Description

Resposible for strategic planning, implementation, managing and running of all the finance activities of a company, including business planning, budgeting, forecasting, risk and governance as well as negotiations.

[Back-Office Team Management]
• Supervising and making appropriate decisions and direction regarding all the Back Office Functions; FP&A, HRGA, Legal, and IT.
• Provide leadership and guidance to the subordinates, ensuring that they are aligned with the company's goals and values. FP&A Management & Operations

[FP&A Management & Operations]
• Draw up and manage the yearly budget (Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)
• Manage Business Performance tasks (Progress Management / Data Analysis / Proposals / Reporting of Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)
• Perform monthly tracking and analysis of the in-house company's budget and actual results (analyzing sales by product, customer, and geography).
• Optimize the use of financial and business information, develop and prepare local management reports to support Business in decision making.
• Lead the SEA team's monthly close process with accounting team and supporting financial analysis and reporting.
• Generate monthly business review package and manage the finance expectation through deliverable
• Analyze monthly / quarterly P&L, Profit Contribution, all kinds of reports and discuss the deviation from budget with relevant business managers; discuss / monitor action plans to overcome negative deviations
• Being the local planning Coordinator and responsible for local internal planning calendar (budget, forecast, mid-term financial plan)
• Support the Business during the planning process with tool support, reviewing and questioning planning result
• Frequent communication with business function to drive strategy forward and achieve target planned
• Periodic forecasting and concrete gap analysis compared to actual result to meet bottom line finalized
• Manage the inventory and order figures from financial perspective based on business performance
• Draw up the P&L of both new store opening and store closure by collaborating with stakeholders
• Cope with internal audit tasks
• Provide support for the in-house company's transactions with client
• Perform risk management and internal/external and accounting audits as a legal entity by collaborating with the parent company's Shared Service Finance team

Job Requirement

• 8+ years’ experience in FP&A
• 3+ years’ experience in team management
• Japanese language is required to liaise with the stakeholders
• Has exposure in managing back-office functions is a plus
• Strong leadership and management skills with the ability to work hands-on.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization, as well as with external stakeholders.
• Excellent problem-solving and analytical skills.
• Able to adapt to environmental changes and varying needs with flexibility.
• Has work experience in Japanese company is a plus
• Experience in retail industries such as fashion (apparel/footwear) and cosmetics is preferred.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19349, Regional Senior Commercial Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

• Oversee the operations of the Healthy Ageing Department together with other senior team members
• Identify and analyse key trends and developments, data and collaborations required to meet the department’s vision
• Plan and implement evidence/interest-based initiatives aimed at improving the quality of life of seniors (emphasis: frail seniors who use Community Care services or who are living at home). These include meaningful recreational activities such as the arts (visual arts, creative movement), physical leisure (gardening, taichi), music, inter-generational projects, etc
• Research, plan and implement evidence and interest-informed initiatives in collaboration with partners and the Community Care sector
• Develop and execute strategies to support Community Care service providers (e.g. Active Ageing Centres) in providing meaningful and evidence and interest-informed activities for their clients.
• Analyse information, data and ground insights to identify trends, needs and gaps, and formulate strategies to support activity provision by Community Care partners and service providers.
• Project manage and evaluate the outcomes and effectiveness of the initiatives
• Engage and manage internal and external stakeholders to gain buy-in and partnerships

Job Requirements

• Degree in any discipline with at least 8-10 years of programme management / at least 10 years of relevant experience and 3 years in a managerial capacity
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the West - easily assessible.

Jobs Scope:

• Oversee daily warehouse, receiving, distribution, and maintenance operations.
• Optimize warehouse layout and space utilization.
• Develop and implement effective operational policies and procedures.
• Ensure compliance with regulations related to warehousing, handling, and shipping.
• Manage stock control, ensuring data accuracy and reconciliation.
• Prepare and manage annual budgets, monitor spending, and address variances.
• Coordinate with clients, suppliers, and transport partners to ensure smooth operations.
• Lead the recruitment, training, and management of warehouse staff.

Requirement:

• Degree in related field
• Relevant experience in warehouse operations
• Prior experience in implement process improvement is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Location: Jalan Kilang, Singapore 159409 (Bukit Merah)

Working days: Mon - Fri

Working hours: 8:30am - 6pm

Salary : $4,700 - $5,400

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries. In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Responsible for supporting the Infrastructure Build team to put together the plan and monitoring each of the activities into completion.
• Responsible for coordinating with infra delivery resources required to complete the infrastructure build, and implementation, working with the infrastructure architects, the engineering team and the build team.
• Highlight and propose a revised plan if there is a conflicting resource, timeline or unrealistic expectation of infrastructure delivery/build time.
• Monitor and analyse the implementation of each infrastructure project. Recommend re-prioritisation based on the sensitivity, urgency, priority, and type of projects (e.g. compliance/regulatory) and the approval requirement.
• Consolidate the plan against the actual end-to-end cost required to deliver infrastructure projects.
• Recommend optimization of cost by consolidating similar infrastructure components and timelines.

Requirements:

• Bachelor's degree and a minimum One to three of experience in project management role, preferably in a fast-face, multi-teams and multiple concurrent projects.
• Excellent communication and interpersonal skills.
• Ability to negotiate and resolve conflict.
• Attention to detail with creative thinking.
• Ability to work under pressures and with tight timelines who brings excellent time management skills.
• Familiar with Jira and Confluence

Key Domain/ Technical Skills:

• Confluence, Jira
• PowerPoint Presentation
• Excel

Your new company

My client is a global real estate investment and property management company with a portfolio focused on the hospitality sector.

To support its growth, the team is looking for a Corporate Development Manager to support business decision-making and corporate planning.

Your new role

The Corporate Development Manager will play a critical role in supporting business stakeholders and managing comprehensive reporting for the board.
This role will involve corporate & business planning, strategic analysis, and reporting, with a focus on optimising financial performance and aligning financial strategies with our business objectives. Here's a snippet of the JD:

Business Planning & Analysis

• Coordinate and lead processes, including budgeting, forecasting, and long-term strategic planning.
• Develop and maintain financial models to support business decisions and assess the impact of various scenarios.
• Conduct in-depth financial analysis to identify trends, variances, and opportunities for improvement.
• Work with Asset Managers, Corporate Finance and external hotel and property managers

Reporting & Communication

• Prepare and present financial reports, analyses, and recommendations to the board and other key stakeholders.
• Create and manage comprehensive reporting packages, including monthly, quarterly, and annual financial statements

Corporate Planning

• Collaborate with senior management to develop and execute strategic plans that drive business growth and profitability.
• Evaluate financial performance and provide actionable insights to support decision-making and strategic initiatives.

Stakeholder Support

• Partner with various departments to understand their financial needs and provide guidance on financial matters.
• Assist in the development of business cases and financial justifications for new initiatives and projects.
• Act as a key advisor to business units on financial strategies and planning processes.

What you'll need to succeed

We are looking for an FP&A candidate with a minimum of 6 years experience in a similar function within the Hospitality/Real Estate/Consulting industry.

You should also possess a degree in Business Management/Finance/Accounting and/or equivalent qualifications.

What you need to do now

If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA License number: 07C3924 | Company Registration number: 200609504D

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Regional Internal Audit Assistant Manager to be part of their Internal Audit team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities for Regional Internal Audit Assistant Manager:

• Conduct assigned audit tasks as directed by the Head of Group Internal Audit or a delegate.
• Evaluate, document, and test internal controls within business processes to identify opportunities for improvement.
• Prepare detailed work papers that support audit findings and conclusions.
• Confidently communicate audit results to management.
• Draft concise, accurate, and relevant audit reports.
• Offer technical support to junior team members when needed.
• Recommend improvements to audit procedures by integrating data analytics.
• Assist in handling whistle-blower complaints as directed.
• Perform additional audit reviews and tasks as assigned.

Requirements:

• Degree in related field
• Minimum of 5 years' internal audit experience in corporate setting
• Experience in listed company and Certified Internal Auditor is a bonus
• Comfortable with extensive travel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

People Management & Resource Allocation:

• Lead and manage both roving and residential maintenance teams.
• Schedule and allocate resources based on Service Level Agreements (SLAs).

Installation and Configuration:

• Supervise Installation, configuration, and testing of AV, CCTV and Card Access Control related systems per project specifications and industry standards.
• Collaborate with project teams to ensure seamless integration of systems within client environments. Troubleshooting and Maintenance:
• Diagnose and resolve issues related to AV, CCTV cameras, recorders, and access control devices promptly.
• Conduct routine maintenance and system checks to ensure continuous functionality.

Quality Assurance:

• Perform quality checks on installations to guarantee compliance with company standards and client requirements.
• Document and report any discrepancies or issues observed during installations or maintenance activities.

Client Interaction:

• Interact with clients to understand their security needs and provide technical support.
• Offer training to end-users on the proper use and maintenance of security systems.

Collaboration:

• Work closely with project managers, fellow technicians, and other stakeholders to coordinate activities and meet project deadlines.
• Provide feedback to enhance the efficiency of security system installations and maintenance procedures.

Documentation:

• Maintain accurate records of installations, configurations, and maintenance activities.
• Create and update documentation for standard operating procedures and troubleshooting guides. Upgrades and Enhancements:
• Stay informed about industry trends and technology advancements in CCTV and Access Control systems.
• Propose system upgrades or enhancements to meet evolving security requirements.

Service Level Support:

• Be ready to take on maintenance tasks when assigned or rostered as part of a 24/7 standby team.

Requirements

• Higher NITEC/ Diploma or equivalent; technical certifications in AV, CCTV and Access Control systems are highly desirable.
• Minimum of 3 years of hands-on experience in the installation and maintenance of CCTV and Card Access Control systems.
• Proficient in the installation and configuration of CCTV cameras, NVRs, DVRs, and Access Control devices.
• Knowledge of network protocols and security principles related to security systems.
• Familiarity with various CCTV and Access Control brands and models such as Genetec, Milestone, Hikvision, Hanwha, HID etc
• Excellent communication and interpersonal skills to interact with clients and team members effectively.
• Strong analytical and problem-solving abilities to troubleshoot and resolve technical issues.
• Exceptional attention to detail and a commitment to delivering high-quality work.
• Ability to lift and carry equipment weighing up to [15kg] and work in various physical environments.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Junior Relationship Manager, Private Wealth & Institutional Business

Responsibilities

• As a member of trading and investment advisory function for Private Wealth & Institutional Business, contribute to the region’s growth strategy by actively servicing the emerging tier of HNW and institutional clients and growing the AUM.
• Build and maintain trusted relationships with clients, acting as their primary point of contact for investment related services on demand.
• Develop in-depth understanding on moomoo’s platforms, products and solutions, able to differentiate and match accordingly to clients’ trading and investment needs.
• Conduct initiatives systematically for client upgrade, cross sell, referral and reactivations. Proactively identify opportunities to deepen client relationships and generate new business opportunities.
• Provide clients systematically with regular market insights, product updates, portfolio and investment advisories, and help them make informed decisions, delivering the best investment experiences for the clients.
• Initiate and drive internal improvements on platforms, products and solutions to better match the general needs of financial institutions.

Requirements

• Bachelor’s degree, preferably in finance, banking or economics, CFA is a plus.
• Minimum 3 years of experience within capital markets or private banking, with proven experience in managing client relationships, sales trading or investment advisories.
• In-depth knowledge of investment products, multi-assets trading and financial markets.
• Excellent communication and interpersonal skills with the ability to engage the audience both 1 on 1 and in front of a group.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Fluent in both spoken and written English, Good command of Mandarin is an added advantage.
• Result-oriented, self-motivated with the ability to work under pressure and be a team player.
• Having passed CMFAS 1A, 6A and 6, or being exempted is preferred.

Our Values

• Integrity
  • Story: Say No to Super High Leverage
    • We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
  • Story: Promise Made to a User on New Year's Eve
    • On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
  • Story: Providing Excellent Services and Undertaking Our Responsibilities
    • After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
  • Story: Leaf Opens Our App Over 30 Times a Day
    • According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Salary: $3000 per month

Working days: 5 days per week (Office hours)

Work location: Clarke Quay / Novena

Contract duration: till December 2025 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Descriptions

1. Collect and deliver linen between factory and customer

2. Loading and unloading trolley

Job Requirement

1. Obtain Class 3 driving license

2. Physically fit to work as driver

3. With Class 4 driving experience will be advantage

4. 6 days work week

Interested, please contact 65788067 /8075 /8079 for enquiry

or walk in interview at 39A Senoko Way Singapore 758055.

As a Customer Service Executive with the Air Freight department, the incumbent will provide proactive and comprehensive services to both Internal and External customers ensuring their requirements are fulfilled. The role is instrumental in the company's objective of service excellence.

Responsibilities:

• Coordinate with customers and overseas agent regarding shipping activities.
• Maintain good relationships with customers and handle customers' enquiries on a timely basis
• Obtain pricing from carriers, co-loaders, and internal network (product teams, overseas stations) to provide a solution and pricing to clients as per request
• Maintain strong relationships with carriers and co-loaders
• Act as a resource for all Air- freight inquiries for ONEGLOBE CONSOLIDATORS
• Bookings of cargo with airlines
• Provide instructions to the Air Export operation team with complete information for execution as well as cost information
• Responsible for coordinating with internal and external customers to arrange collection.
• Support the team to ensure fast and accurate responses for pricing/quotations for both internal departments and overseas stations as well as clients.
• To verify vendor invoices for shipments arranged.
• Provide weekly and monthly reports to customers and account managers, when required
• Other duties as assigned

Requirements:

• Minimum 2-3 years of working experience in a similar capacity within the forwarding or airline industry.
• Minimum NITEC / Diploma in any relevant discipline
• Excellent communication and analytical skills
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint)
• Able to work under pressure, in a fast-paced environment
• Ability to engage with various internal and external stakeholders
• Willingness to learn, quick learner, and accountability
• Ability in data analysis, careful calculation, and attention to detail.
• Strong problem-solving mentality
• DG certificate is highly preferred but not necessary

Employer questions

• How many years' experience do you have as a Customer Service Executive?
• What's your expected monthly basic salary?
• Do you have previous invoicing experience?
• Do you have customer service experience?

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

To support Corporate Banking Team in sales solutions and service the payment and cash management, coordinate with internal stakeholders and clients on all payment service and cash management business requirements, ensure client satisfaction.

Sales Pitch:

• Joint client visits with Relationship Managers to promote and publicise cash management products include but not limited to GMB functions, Fixed Deposit, Foreign Exchange requests, Global/TWD pay and Remittance.
• Deep dive into targeted customers, formulate sales plans, review and track pricing regularly, and achieve branch goals.
• Collaborate with the BU team to set target customer groups for cash management business and tools, visit customers, and develop opportunities together.
• Periodically, run incentive and pricing programs for targeted customers to increase average deposits.
• Shared branch targets with RMs to achieve number of new accounts, NII deposits, total effective deposit customers and average deposit etc.

Product Implementation:

• In charge of global product penetration.
• Feedback user experience and market information to the product PM, assist in product optimization and innovation, and provide promotional opinions on the product transaction process and content.
• Frontline education and training on cash management business to ensure that BUs have basic professional knowledge.

Transaction management:

• Maintain high service standards for corporate banking customers and ensure end-to-end daily transactions meet client satisfaction.
• Identify potential customers to grow average deposits and increase NII from deposits.
• Communicate with the cross-department to discuss transaction related application forms and policies.

Requirement:

• Bachelor’s degree in Finance or any related discipline
• At least 5 years’ of cash operations experience in corporate banking line

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Company’s Profile

Founded in 1980s Japanese retail company known for its minimalist design and a wide range of products, including household goods, clothing, and stationery. In Singapore, has expanded its brand presence with cafes that align with its philosophy of simplicity and functionality.

Working location: Plaza Singapura / Raffles City Shopping Centre / 100AM Tanjong Pagar

Working hours: 5 Days Work Week (44 hours/week)

Job Responsibilities:

· Attend and greet customers

· Maintain high quality of food preparation/handling and hygiene standards at all time

· Maintain cleanliness of equipment, workstations and café environment

· Performs POS and cashiering transaction

Requirements:

· At least 1-2 years of working experience in Hospitality or F&B industry

· Passion for delivering exceptional levels of customer service

· Able to multi-task and work in a high volume and fast paced environment

· Able to perform shifts including weekends and Public Holidays

· Able to start work at short notice

· Must Possess Food Hygiene Certification

*Able to start work within short notice will be highly advantageous.*

**Please be notified that only shortlisted candidates will be notified**

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Manager / Senior Manager, WOG CET Grants Management (RPD), Up $5K

Duration: 1 Year Contract

Working Location: Near to Paya Lebar MRT

Working Hours: 9.00AM - 6.00PM

What you will be working on

Grants Governance:

• To work on matters that may be assigned to strengthen grants policies and governance within the organisation and whole-of-government
• To understand requirements on grants governance, propose appropriate approach and measurements to obtain the required data
• To work with whole of government agencies and divisions to carry out the data collection plan
• To collate whole of government agencies’ returns and prepare sector reporting to the management
• To streamline data collection plan with annual CET grants call

What we are looking for

• 1 to 3 years of relevant work experience in public sector is preferred, but applicants without the required experience are welcome to apply
• Good project management and stakeholder engagement skills
• Good understanding of funding policies and concepts are preferred, but not necessary
• Familiarity with governance issues, risk management and compliance matters are preferred, but not necessary
• Good analytical and critical thinking skills
• Good with details, meticulous and systematic
• Independent and self-motivated, enjoy variety and new challenges, and able to work well in a team

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Michelle Tan at 9114 2534 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

1. Job PurposeTo ensure timely updates are provided by EMD staff to patients’ relatives
   To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care
   Adhere to policies and procedures of hospital services
   

Primary Responsibilities and Duties (80%)

1. Provide updates on patient’s condition to patient’s relatives eg. Doctor has ordered X-ray, waiting for blood tests results, waiting for available bed for admission...
   Document details of every update in ED Web
   Remind doctor or nurse to update patient’s relatives
   Look out for patients and/or patients’ relatives who require assistance
   Assist patients and/or patients’ relatives with enquiries
   Resolve any PR problems
   Registration of patients presenting at Emergency Department
   Admitting of inpatients
   Discharge of Emergency patients
   Collecting payment for A&E facility feeds and deposit for inpatients
   Financial Counselling process for inpatients
   Handling of general enquiries (over counter & phone)
   Ensure customer service standards are up kept at all times
   Sorting of E-cards in preparation for dispatch to MRO daily
   

2. Handling of General Enquiries through EMD hotline - Apply telephone standards when handling phone enquiries

1. Minimize number of dropped calls
   Follow through enquiries till case is closed
   Track number and type of calls coming in
   
2. SOC Appointment BookingPerform accurate Appt Booking in SAP or liase with Central Appointment Line / Specialist Outpatient Clinics for appointment
   Perform faxing of appointment request and filling in of appointment request for appointments not available in SAP
   Follow through for all appointment requests required by EMD by next working day
   Tracking of appointments requested and booked in EMD
   

Secondary Responsibilities and Duties (20%)

• I. Driving of Ambulance – to be deployed in times of emergency
• II. Buddy and train newly joined PROs
• III. Ensure the Family Counselling Room is neat & tidy
• IV. Additional responsibilities as assigned by Operations Director/Manager/Executive
• V. Keep inventory of supplies and inform Administrative Assistant for replenishment
• VI. Make appointments for patients discharged from Emergency

1. Offer helping hand to Patients in need in the waiting area

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745