Responsibilities:

• To ensure that the engineering installations and constructions meet government rules and regulations.
• To supervise the whole process of manufacturing works which will include specificiations, design, tender, evaluation, recommendation and award of contracts.
• To oversee the implementation of preventive maintenance and repair schedules of all hotel machinery, equipment and facilities.
• egotiate and follow-up with successful contractors to ensure that all work is done in compliance with company, local and regional health and safety standards.
• Conduct regular performance evaluations with team members, guiding and training team members to be competent for higher positions.
• Encourage teamwork and motivate team members to produce the best possible results in their course of work

Requirements:

• Minimum Diploma / Bachelor Degree in Engineering / Mechanical / Electrical.
• Minimum 5 years relevant experience.
• Self-motivated and able to leverage on team.
• Excellent knowledge and understanding of people and team development.

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and effectiveness.

Key Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements through interviews, workshops, and surveys.
• Data Analysis: Analyze data to identify trends, patterns, and insights that will inform business decisions.
• Process Improvement: Evaluate current business processes and workflows, recommending improvements to enhance efficiency and productivity.
• Solution Design: Work with IT and development teams to design solutions that meet business needs and align with organizational goals.
• Documentation: Create detailed documentation including business requirements, functional specifications, and process maps.
• Stakeholder Communication: Act as a liaison between stakeholders and technical teams, ensuring clear communication and understanding of project goals.
• Testing and Validation: Assist in the testing of solutions to ensure they meet business requirements and function as intended.
• Training and Support: Provide training and support to end-users on new systems and processes.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Business Analyst or similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and visualization tools (e.g., Excel, Tableau).
• Excellent communication and interpersonal skills.
• Familiarity with project management methodologies (e.g., Agile, Waterfall).
• Knowledge of business process modeling techniques.

Preferred Skills:

• Experience with specific industry tools or software relevant to the business sector.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

1) Managing front desk phone calls and emails.

2) Collection and settlement of payment.

3) Check and confirm orders.

4) Provide service to customers enquiries.

5) Ensure and monitor the need of the operation.

6) Check customers ledger and ensure all direct billing folios are authorized and proper correspondences.

7) Provide informations about company and its services.

8) Anticipate customers needs, respond promptly, maintain positive customers relations and ensure customers satisfaction at all times.

9) Perform all other adhoc duties as and when required.

10) Willing to take on rotating shifts jobs including Saturdays, Sundays and Public Holidays.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Diploma or associate’s degree in electrical engineering, Marine Engineering, or a related field. Degree is preferred but not required.
• Minimum of 5 years of hands-on experience with Energy Storage Systems, high-voltage systems, and power electronic equipment, preferably in a marine or industrial setting. Proficient in working with high- voltage systems and power electronics.
• Able to write Technical Reports
• Familiarity with software updates, diagnostics, and troubleshooting of control systems.
• Proficient in the use of MS Word and Excel.

Job Description:

The primary focus of this role is on the engineering, maintenance, commissioning, and troubleshooting of Energy Storage Systems (ESS) for battery electric vessels and charging stations. The successful candidate will work closely with ESS suppliers, perform hands-on fieldwork with high-voltage systems, and ensure the safe and efficient operation of power electronic equipment. This role requires extensive field experience, strong knowledge of electrical systems, and a commitment to maintain the highest standards of safety and performance uptime for marinEV vessels.

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Job Responsibilities & Duties

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

Follow-up on all outstanding incidents/cases

Logged all calls reported into the case management system.

Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

Generates management reports.

Provides assistance and guidance to junior colleagues.

Perform other duties as assigned

Minimum Years/Type of Experience:

Minimum 1 year of call center experience

Having good communication skills (speaking and writing)

Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Overview of role:

As an installation manager, your main responsibility is to oversee the installation of products or systems, ensuring they are completed efficiently, safely, and according to specifications.

Duties & Responsibilities:

1. Planning and Scheduling: Coordinate with project managers and clients to plan installation schedules, taking into account resource availability, project timelines, and customer requirements.

2. Team Management: Lead and supervise installation teams, including technicians, contractors, and subcontractors, assigning tasks, providing training, and ensuring adherence to safety protocols and quality standards.

3. Site Preparation: Coordinate site visits to assess installation requirements, including site layout, equipment placement, and logistics for materials delivery.

4. Resource Allocation: Manage resources such as equipment, materials, and personnel to ensure smooth and timely installation processes.

5. Quality Control: Implement quality assurance measures to ensure installations meet company standards and customer expectations, conducting inspections and resolving any issues or deficiencies.

6. Compliance and Safety: Ensure compliance with relevant regulations, codes, and safety standards throughout the installation process, promoting a culture of safety among installation teams.

7. Communication: Serve as the primary point of contact for clients and internal stakeholders, providing regular updates on installation progress, addressing concerns, and resolving conflicts as needed.

8. Problem-solving: Identify and address challenges or obstacles that may arise during installation, developing solutions and making decisions to keep projects on track.

9. Documentation and Reporting: Maintain accurate records of installation activities, including documentation of materials used, work performed, and any deviations from the original plan. Prepare reports for project managers and clients as required.

10. Customer Satisfaction: Ensure customer satisfaction by delivering installations that meet or exceed expectations, addressing any issues or concerns promptly and professionally

Requirements:

• Bachelor’s Degree in a related field or equivalent experience.
• Minimum 5 years of relevant experience in installation management or a related field.
• Proven track record of successfully managing installation projects.
• Experience in installation of equipment and systems.
• Knowledge of installation guidelines and procedures.
• Familiarity with safety and quality standards, installation tools and equipment.
• Excellent communication and leadership skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Proficient in use of relevant software and tools.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and prioritize tasks to meet strict deadlines.
• High attention to detail and accuracy.
• Ability to work in a team environment.
• Strong, planning and reporting skill.
• Ability to establish and maintain effective working relationships with both internal and external customers.
• Strong decision making and analytical abilities.
• Must be organized and detail oriented.
• Self-motivated with the ability to motivate and influence others;

About the Role:

We are seeking a Project Manager to lead and supervise the jetty upgrading project in Penjuru. This role involves overseeing project planning, coordination with stakeholders, and ensuring safety and compliance standards are met throughout the project lifecycle.

Key Responsibilities:

• Oversee and manage the entire jetty upgrading project
• Coordinate with government agencies, contractors, and suppliers
• Develop detailed work schedules and allocate resources
• Ensure safety protocols and risk assessments are implemented
• Monitor project progress and report to senior management
• Manage project costs and budgets to ensure timely completion

Job Requirements:

• Diploma or higher in a relevant field
• At least 2 years of experience, preferably in the oil & gas industry
• Strong communication and organizational skills
• Able to thrive in a target-driven, fast-paced environment

Aventir Group Pte Ltd

EA License: 24C2542

• The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR Team, Management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Build and maintain good and close working relationships with partner companies, client companies, institutions, and government bodies in representation of company in manpower and related collaborations.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Maintains complete, up-to-date and timely relevant reports for both internal and external stakeholders.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other appropriate duties and responsibilities as assigned.

Job Requirements

• Degree in human resource or related discipline.
• At least 5 years of general human resource management experience.
• Strong communications, writing and interpersonal skills.
• Good analytical skills and meticulous in nature.
• Able to multi-task and work under pressure.
• An analytical, hands-on team player with positive and mature thinking.

Job Description & Requirements

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, recommendations in support of project construction planning, implementation and monitoring work schedules in accordance to the master and detailed work programme.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities .
• Assist in developing and implementing corporate construction policies that support project construction.
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Prepare report and method statement.
• Monitor ongoing site activities.

Job Requirements:

• Exposure into Building Construction RC Project is an advantage
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Extensive experience in construction industry and project management.
• Mandarin Speaking

Job Overview:

A Construction Supervisor is responsible for overseeing construction projects from start to finish, ensuring they are completed on time, within budget, and to the highest quality standards. They manage and coordinate construction teams, subcontractors, vendors, and other stakeholders while ensuring compliance with safety regulations, building codes, and project specifications.

Key Responsibilities:

1. Project Planning & Coordination:Develop and review project plans, schedules, and timelines.
   Coordinate and manage the flow of information and materials.Monitor progress to ensure projects are on track and adjust schedules or resources as necessary.
   
2. Supervision of Work:Supervise construction crews, subcontractors, and laborers to ensure tasks are completed as per the project’s specifications.Ensure adherence to safety regulations, local building codes, and quality standards.Perform regular site inspections to monitor progress and address issues promptly.
   
3. Budget & Resource Management:Assist with the development of project budgets and manage resources effectively.Order and schedule materials, tools, and equipment needed for the project.Track project expenses and report on costs to avoid budget overruns.
   
4. Quality Control:Inspect and verify the quality of work performed.Address defects, rework, or incomplete tasks to meet project specifications.Ensure work is performed in compliance with all legal, safety, and environmental standards.
   
5. Safety & Compliance:Enforce safety protocols on the job site to prevent accidents and injuries.Conduct regular safety meetings and ensure all workers are trained in safety practices.Ensure compliance with OSHA (Occupational Safety and Health Administration) and other regulatory standards.
   
6. Communication & Reporting:Act as the primary point of contact between project stakeholders (owners, architects, engineers, etc.).Prepare daily and weekly reports on progress, challenges, and accomplishments.
   Communicate any delays, changes, or issues that may arise during the construction process.
   
7. Problem-Solving & Troubleshooting:Address and resolve construction-related issues that arise on-site.
   Manage unforeseen problems and come up with solutions to minimize delays.Adjust plans as necessary to meet project goals and timelines.

Job Requirements:

Education & Experience:

• Education: High school diploma or equivalent required. A degree in construction management, civil engineering, or a related field is preferred.
• Experience: 3-7 years of experience in construction, including supervisory roles.

Physical Requirements:

• Ability to spend extended hours on construction sites, including exposure to weather elements.
• Physical stamina to walk, stand, and inspect construction areas for long periods.
• Occasional lifting or carrying materials and tools may be required.

Skills & Competencies:

• Leadership Skills: Ability to manage, motivate, and lead construction teams.
• Project Management: Experience in managing large-scale construction projects, budgets, and timelines.
• Technical Skills: Knowledge of construction processes, tools, and materials.
• Communication Skills: Strong verbal and written communication skills for reporting and liaising with stakeholders.
• Problem-Solving: Ability to troubleshoot issues on-site and find solutions in a timely manner.
• Attention to Detail: Ensuring all aspects of the project meet required specifications and quality standards.
• Knowledge of Safety Standards: Familiarity with OSHA and other safety regulations in construction.
• Time Management: Ability to prioritize tasks, allocate resources, and meet deadlines.

Role Summary

The Operating Manager is responsible for overseeing the day-to-day operations of the business to ensure the smooth and efficient running of all departments. This role involves managing staff, ensuring high levels of customer service, maintaining operational standards, and overseeing financial performance. The Operating Manager will also be responsible for ensuring compliance with health and safety regulations, managing inventory and supplies, and driving marketing and promotional efforts to optimize operational performance.

Key Responsibilities

1. Staff Management:

• Provide leadership and support to ensure staff productivity and morale.
• Conduct performance evaluations and provide feedback for employee growth and development.

2. Customer Service:

• Ensure excellent customer service standards are met consistently.
• Monitor customer satisfaction and implement strategies for improvement.

3. Quality Control:

• Develop and enforce quality control procedures to ensure products and services meet company standards.
• Conduct regular inspections and audits to identify areas for improvement.

4. Financial Management:

• Oversee budgets, financial reporting, and profitability analysis.
• Monitor and manage operational costs and expenses.
• Ensure adherence to financial targets and business performance goals.

5. Inventory and Supplies Management:

• Ensure adequate inventory levels are maintained, avoiding overstocking or stockouts.
• Monitor inventory turnover rates and adjust purchasing strategies accordingly.

6. Health and Safety Compliance:

• Ensure all operational activities comply with health, safety, and environmental regulations.
• Conduct regular safety audits and implement corrective actions.

7. Marketing and Promotion:

• Monitor the effectiveness of marketing campaigns and adjust as needed.
• Develop community outreach and customer engagement strategies to increase brand visibility.
• Track customer trends and feedback to help shape future marketing initiatives.

8. Operational Efficiency:

• Streamline processes to improve operational workflow and reduce inefficiencies.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Identify and recommend areas for operational improvements and innovation.

Requirements

1. Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience (2-5 years) in operations management, preferably in a similar industry.
• Strong leadership and team management skills.

2. Skills & Competencies:

• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of financial management, budgeting, and cost control.

3. Other Qualifications:

• Understanding of health and safety regulations and compliance.
• Ability to work under pressure and meet deadlines.
• Flexibility to adapt to changing operational demands.

Roles & Responsibilities:

· Supervision of work carried out on vessel / on-site.

· Liaise with vessel superintendent.

· Work plan procedures / risk assessment.

· Manpower management.

· Conduct vessel inspections for ship managers.

· Hold safety meetings with ship managers.

Requirement:

· At least Degree in Business, Cost Management, Engineering, or a related field.

· 2+ years of experience in business development or sales, ideally within the marine engineering or maritime industry is preferable.

· Proficient in Microsoft Office applications.

· Strong verbal and written English communication skills.

· Good interpersonal and communication skills.

ADDITIONAL INFORMATION:

· This is a full-time position.

· Working day: 5 days (Monday to Friday), 8.00am to 5.15pm

· Salary will commensurate according to experience & qualifications.

Role: Project Manager

Department: Project

· Report directly to the Assigned Senior Project Manager or Director

· Oversee and direct construction projects from conception to completion to be delivered within time, budget and resources through scheduling deliverables and work progress.

· Establish and manage the relationship with the client, stakeholders and relevant authorities.

· Oversee all onsite and offsite constructions to monitor compliance with contractual obligations and building and safety regulations.

· Developing project scopes and objectives, involving all relevant internal and external stakeholders and ensuring technical feasibility.

· Coordinate and direct with internal team engineers, coordinators, draftsman, construction workers and external vendors such subcontractors and suppliers.

· Conduct internal meetings for assigned projects on design and project deliverables and subsequently, monitor the necessary deliverables required.

· Review design drawings for value engineering and constructability considerations and resolution of any technical matters on site.

· Review and recommend on variation advices to Clients for assigned projects.

· Prepare internal and external detailed project plan to track progress and ensure compliance to cost report and manpower budgeting submission timelines.

· Analyse, manage and mitigate risks by planning ahead to prevent problems and resolve any emerging ones.

· Ensure quality construction standards and the use of proper construction techniques.

· Administer Project Manager Resources to assist Tender department such as formulating technical responses to tender or attend client tender interviews.

Requirements:

· Minimum Diploma in Engineering or related fields from recognized tertiary institution.

· Degree/Professional Qualifications in Civil Engineering will be an advantage.

· Working Experience in LTA Projects (Architectural / RC / Wet Trade)

· Possess high level of integrity, good interpersonal and strong leadership skills

· Good communication skills

1. Looking for a skillful candidate
2. Candidate must work in contruction civil structure more than 5 years & obove
3. Negotiation & discussion with supplier & clients
4. Candidate must able to draft, read a drawing, calculte the material cost for each project tender
5. Knowlege of material type & its property from each supplier
6. Knowledge of BCA's requirement
7. Able to work under pressure & fast pace working environment

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

POSITION DESCRIPTION

JOB TITLE: COACH (SOCIAL SERVICE ASSISTANT)

DEPARTMENT: SMALL GROUP CARE

REPORTS TO: HEAD OF DEPARTMENT

_______________________________________________________________________________________________________________________________

Objectives: The objective of PSGC is to provide trauma-informed care in a safe and nurturing environment to help the Children & Young Persons (CYPs) recover from their past traumatic experiences and promote their overall well-being.

Desired outcomes: The desired outcomes for the CYPs in the PSGC are as follows:

i. Safety from abuse and neglect while in care;

ii. Improved emotional and behavioural functioning in residential, school and family settings;

iii. Experience of stability while in care; and

iv. Reintegration with their families (or other appropriate permanency options, i.e. fostering, stepping down to main Home/other Homes) within 18 months of entry into the PSGC.

The Job:

1. Help create and maintain a child-centred, homely therapeutic community that is responsive to the developmental needs of clients, where clients are enabled to grow holistically, work towards emotional stability and develop their full potential.

2. Familiarise oneself with the background, treatment plan and daily progress of all clients and help implement their treatment plans.

3. Provide individualised care and supervision of 1 - 2 CYPs, supporting the Supervisor/ Social Worker/ Psychologist/ Head of Dept in the intervention programmes carried out in the residential, school and family settings.

4. Conduct one face-to-face session (at least ½ hour) with their assigned CYPs every week, using therapeutic approaches and other intervention strategies such as OT and Positive Behavioural Plans.

5. Carry out the daily operational duties and supervise clients in their regular activities such as having their meals, going to school or attending programmes run by the SGC, and participating in these activities with the clients where appropriate.

6. Assist clients with any difficulties related to day-to-day issues in the dorm, and ensure their welfare and safety

7. Promote discipline among the clients and be a mentor or role model to them.

8. Assess and respond to crises or conflicts (including using MAPA skills) and escalate to supervisor or deputy head of the home when needed.

9. Provide feedback to the Deputy Head and Social Worker on clients’ behaviours and compliance with activities that are part of their treatment plan.

10. Participate in shift-to-shift communication, which includes completing daily documentation, reading the logbook and providing important handover information to staff at the change of every shift.

11. Liaise with clients’ parents / family regarding day leave or home leave (in consultation with the case worker / social worker).

12. Plan, implement and evaluate programmes that will complement the therapeutic goals developed by the Social worker.

13. Carry out structured activities according the PSGC’s schedule.

14. Organise events and outings for the clients.

15. Look into volunteer recruitment, training and scheduling.

16. Form partnerships with external agencies and vendors on the provision of value-add services to the clients.

17. To perform other tasks as assigned by Deputy Head, PSGC.

Candidate Requirements:

Academic & trades qualifications

• Min GCE “O” Well versed in English and a 2nd language (Chinese/Tamil/Hindi/Malay)

Desirable

• A Diploma in Social Services/ Counselling/ Psychology

Work experience & skills

Essential

• Able to supervise & manage groups of challenging children
• Able to plan and execute programmes & activities for children
• Able to empathize, relate to and understand children

Desirable

• Has relevant experience or has worked in a child-centred environment
• Has experience with children & youths with trauma, challenging behaviour or special needs.
• Trained in first-aid and can perform first aid in case of emergency

Personal qualities & behavioural traits

Essential

• A Team player
• Has a strong passion for children, plenty of patience and wants to make a difference in the lives of disadvantaged children and young persons.
• Can work independently, has a pleasant disposition and able to maintain good working relationships with other staff.
• Good interpersonal skills to provide psychological support for children
• Strong morals and ethics, along with a commitment to children

Only Shortlisted applicant will be notified.

Job Descriptions

• Assist with customers on MDWs (Migrant Domestic Workers) hiring inquiries and handle after-sales issues, including service recovery as needed.
• Facilitate the selection & interview of MDWs.
• Perform administrative and training duties in connection with the placement of MDWs.
• Ensure that all the necessary documents are processed with the MOM.
• To perform other job related and ad hoc duties as assigned.

Job Requirements

• Certificate of Employment Intermediaries (CEI) is required for this role.
• Strong communication and interpersonal skills.
• Proficiency in both English and Mandarin is necessary to effectively communicate with customers who speak these languages.
• Previous experience in a customer-facing role or in the service industry is a plus.
• Able to work on weekends and public holidays, with days off according to the duty roster.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

SG GDW Supplies Pte Ltd is a Singapore entity that provides a wide array of beautifully customised products for Gates, Doors, Windows, Grilles and Digital Locks.

Top sales service and product quality guaranteed.

Due to expansion plans, it is now looking for suitable candidates to embrace the growth and be part of its family.

Why join us?

• We offer attractive salary that commensurate with work experience.
• We provide opportunities for career advancement within the company.
• We advocate a safe working environment for all our employee.
• A collaborative and inclusive company culture

Job Description

• Responding to customer inquiries via phone, WhatsApp, email, and other communication channels in a timely and professional manner.
• Logging and tracking customer issues and requests to ensure prompt resolution and problem solving.
• Handle order administrations, process customers' orders to support our Sales Manager/Executive.
• Providing accurate and up-to-date information to customers regarding order status, delivery timelines, and any other relevant details.
• Identifying and escalating complex customer issues to the appropriate team or manager.
• Maintaining detailed records of customer interactions and transactions.
• Contributing to the continuous improvement of customer service processes and procedures.
• Liaising between operations, suppliers and customers.

Requirement

• Min 1 years experiences in customer services/internal sales support is preferred.
• Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and helpful manner.
• Strong problem-solving and critical thinking abilities to effectively address customer concerns.
• Demonstrated experience in a customer service or call centre role.
• A keen eye for detail and the ability to multitask and prioritize tasks efficiently.
• A team player with a positive and collaborative attitude.
• Having a strong sense of urgency and responsibility , meticulous and good follow up skills.

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

1) Managing Front Office operations.

2) Check in / Check out Guests.

3) Collection and settlement of payment.

4) Check and confirm Reservations.

5) Updating of Room Availability of different Room Types and Room Rates.

6) Provide service to Guests about Enquiries on Major City Attractions, Events, Facilities, other information etc.

7) Ensure and monitor the availability of rooms meeting the need of the operation.

8) Check guest ledger and ensure all direct billing folios are authorized and proper correspondences.

9) Provide informations about the hotel products and its services.

10) Manage reservations and room assignment activities.

11) Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.

12) Perform all other adhoc duties as and when required.

13) Willing to take on rotating shifts jobs including Saturdays, Sundays and Public Holidays.

Customer Service & Admin

Working hours: 5 days/ 6 days (9am-6pm)

Location: Ubi/ Tai Seng

Salary: $2,200 - $2,500

Job Description

• Handle the customers inquiries promptly, providing excellent customer service

• Check stocks from showroom inventory

• Following up with customers on their enquiries

• Coordinate with external suppliers & installers for orders updates

• Coordinate with sales team for scheduling of orders

• Update/Maintain customer order information in the company’s system

• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable

• All other adhoc admin duties

Job Requirement

• Have experience in Customer Service & coordination/ project management skills

• Able to work independently and detail-oriented person

• Fast and efficient person

• Having sales experience is a bonus