Job Highlights

High Commission Structure with no upper limit, providing the opportunity for significant earning potential based on sales performance.

Average 5-Figure Remuneration on average for employees.

Work-Life Balance environment where employees can excel professionally while still having time for personal pursuits and activities.

Dynamic and Collaborative Culture, encouraging collaboration, innovation, and open communication among team members.

On-the-Job Training to help employees develop the skills and knowledge necessary to succeed in their role.

Job Responsibilities

• Overseeing the entire process of selling corporate banking services, starting from lead generation and prospecting, arranging appointments to discuss services in detail, and ultimately closing the sales deals.
• Establishing and nurturing strong relationships with clients by offering reliable and valuable advice on corporate banking facilities. This involves understanding clients' needs and providing tailored solutions to meet those needs.
• Pipeline Management: Building, managing, and maintaining a robust pipeline of potential clients. This includes keeping track of all potential leads, actively following up on them, and ensuring that the pipeline is consistently filled with new prospects.
• Target Achievement: Effectively meeting and even surpassing sales targets set by the company. This requires diligence, strategic planning, and effective execution of sales strategies to drive revenue growth.

Job Requirements

• Candidates with no prior experience are welcome
• Basic Microsoft Excel knowledge
• Sales driven and Confident
• Good learning attitude with desire to excel
• Good interpersonal and communication skills
• Bilingual in English and Mandarin is an advantage

Benefits:

• Basic Salary up to $3,800 with yearly increment based on performance.
• 5 days work week (Monday to Friday), 9am to 6pm

Job Description and Qualification:

This is a full time role for a Business Development Executive located in Woodlands Link. Our client manufactures health, beauty, food, and household products and your role focuses on supporting the recruitment and development of new Business Builders and Sales Leaders to drive the company’s growth and accelerate sales. It involves working closely with these leaders to help them achieve the company's objectives in both sales and recruitment, while also aiding in the expansion of existing markets and the development of new ones. Additionally, the role requires participation in the planning, coordination, and implementation of recruitment-related activities, such as rallies, seminars, meetings, training, and conventions. Travel to organize and assist in these events is a key part of the job. Effective communication with Business Builders is essential, ensuring they receive vital operational updates and new company developments. The role also involves gathering market intelligence, analyzing trends, and providing feedback to management in a timely manner. Lastly, the position includes handling other assignments as needed by the management.

Qualifications:

• Diploma/Degree in Marketing, Business, Mass Communication or similar discipline
• More than 2 years of relevant work experience in Direct Selling
• Willing to take on tasks beyond his/her role, when the need arises

Detailed Description:

Performs tasks such as, but not limited to, the following:

• Participates as a member of a customer focus team and acts as an interface between customers and the team.
• Receives, reviews and monitors status of customer orders.
• Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
• Communicates customer requirements and issues in production meetings.
• Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
• Maintains issues, complaints and corrective action requests for reporting purposes.
• Enters data into database ensuring root cause is reached and issue is closed.
• Troubleshoots return issues.
• Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
• Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
• Analyzes issues and problems to determine trends.
• Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
• Assists more experienced team members in the preparation of new product, qualification and service quotes.
• Tracks project and billing and communicates status to team and customer.

Knowledge/Skills/Competencies:

• Two to Four years relevant experience
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Experience in Excel VBA and Power BI highly preferred
• Educational Requirements may vary by Geography
• Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
• Knowledge of the business issues associated with manufacturing.
• Knowledge of customer contracts and terms.
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers

Work Location: Blk 35, Marsiling Industrial Estate Road 3 Woodlands Ave 5 Singapore 739257

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Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Job Description:

• Achieve sales target through proactive source of new opportunities, including cold calling and networking
• Identify potential clients and develop new accounts
• Build and maintain strong relationships with customers, provide excellent customer support and resolve issues
• Coordinate & handle customer related issues (customer service, service recovery, business concerns & payment)
• Work with internal teams to address operational issues and ensure a smooth and efficient sales process for our customers
• Generate sales quotations and sales report
• Ad-hoc duties as assigned

Job Requirements

- At least 1-year relevant working experience as Sales Executive

- Knowledge of using MS (Excel, Words...)

- Self-motivated and ability to perform under pressure, able to work independently under minimal supervision

- Good interpersonal & communication skills, positive working attitude, willing to learn, team player

- Good command in English and Mandarin to converse with Mandarin speaking associates

Responsibilities:

• Implementing and managing HR policies and procedures
• Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks
• Maintaining employee records and updating HR databases
• Managing employee benefits and compensation packages
• Conducting performance evaluations and providing feedback to employees
• Addressing employee relations issues and resolving conflicts
• Ensuring compliance with labor laws and regulations
• Preparing and presenting HR-related reports to management
• Managing employee separation processes

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in the community and society.

We are looking for a passionate and energetic individual to partner with the Heads of Department in growing & expanding our services.

Key Responsibilities

• Assist in the full spectrum of HR functions
• Performance Management
• Employee engagement
• HRMS management
• Participate in other HR programs

Job Requirements

• Degree in Human Resources or General Degree
• At least 3-5 years of HR experience
• Excellent communication skills (written, oral, and presentation)
• Strong knowledge of MS Office and general HRIS
• Passion to work in a social service agency.
• A good team player
• Ability to work with staff at all levels.
• Experience in the Early Childhood sector will be an added advantage.

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly.
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to MD
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Main Duties and Responsibilities

As the Resort’s Executive Pastry Chef, you will spearhead the development and creation of pastries that reflect our Resort’s taste and appeal. Combining years of culinary expertise and artistry, the Executive Pastry Chef will provide our guests with an exquisite sensory culinary journey, showcasing creativity, innovation and the Resort’s high standards of quality.

Key Responsibilities

• Menu Development - Create pastries and dessert menus that reflect the Resort’s uniqueness while also catering to our guests’ preferences. In performing this role, the Executive Pastry Chef will need to apply creativity, innovation and artistry to create signature offerings which are unique to the Resort.
• Guest Experience – Partner with the culinary team to create memorable dining experiences through exceptional pastry presentations and personalized dessert offerings.
• Quality Control - Responsible for the overall quality of the Resort’s pastry and dessert offerings. The Executive Pastry Chef will oversee all aspects of our pastry operations, ensuring they are of the highest quality and reflect the standard of excellence expected of the Resort.
• People Development - Cultivate a strong people culture by investing in the coaching and development of our associates. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring associates.

Job Requirements

• Degree or Diploma in Culinary Arts or a professional qualification in a similar discipline.
• 7 to 10 years of culinary experience in a property of similar standing. Candidates should possess holistic and well-developed culinary skill sets and have a well-rounded and diverse culinary background.
• Complete knowledge of statutory regulations and requirements in food handling, including full knowledge of food safety, hygiene and related practices.
• Able to work independently yet also possessing strong leadership qualities to provide guidance to those who work in the kitchen.

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

You will be part of the team managing operations of the Active Ageing Centre (AAC) - a go-to point for seniors to build strong social connections, take part in recreational activities, access community health services, and contribute to the community.

General Operations

• Familiar with the objectives of Active Ageing Centre (AAC)
• Compliant to operation rules and guidelines for AAC, ensure safety of elderly and staff
• Promote racial/religious harmony amongst the seniors
• Assist in care of the seniors, observe and monitor their health and well-being
• Work closely with supervisor to:
• oversee compliance in operations, directives, KPI and all work processes within assigned centres/programmes/projects
• adhere and ensure compliance across the centres according to healthcare directives set by the Management & MOH
• manage crisis and reporting when necessary

Programme Support/Planning and Management

• Support programmes such as intergenerational, outdoor sessions, interest-based activities and wellness engagement. Support promotion and recruitment efforts, attending to related administration and logistics.
• Executive role will look into programme planning and management including liaising/advising volunteers and partners on programme planning and implementation.

Befriending & Buddying (B&B) Programme

• Provide support to befriendees and befrienders as needed, including monitoring efforts and administration.
• For Executive role: Manage intake and referral of befriendees via various platforms/modes. Screen, deploy and review assigned befrienders-to-befriendees. Arrange quarterly befriender training/meetings.

Outreach & Community Screening Tool (CST)

• Collate and ensure clients' data and CST reports are entered into AIC Acutenet and NUS system in a timely manner for submissions and processing
• For Executive role: Participate in outreach to seniors. Administer CPPF, Informed Consent & CST to potential members

Volunteer Management & Community Partnership

• Support IC in coordination and communications such as assigning roles to volunteers, arranging quarterly gatherings for various volunteer groups.
• For Executive role: Contribute to volunteer role design, recruitment, training, deployment, engagement and appreciation, in alignment to the Organisation's Volunteer & Community Engagement (VCE) guidelines and coordination with the VCE team on required training. Recruit volunteers and work with community partners to support AAC services.

Information & Referral

• Attend to walk-in, phone and text enquiries and correspondence
• Route/manage referrals. Record details for escalation and consult supervisor where needed.
• Be familiar with existing social services/programmes and provide service linkage on behalf of clients. Provide information on relevant schemes, grants and support available for clients and caregivers.

Data Management & Administrative Support

• Tracking of AAC KPIs such as administration of CST, programmes participation
• Ensure confidentiality of clients data and all required data duly recorded in the respective data management systems, and documents are filed and organized
• Provide administrative support such as put up claims on financial system in a timely manner. Track expenses and income of selected funded programmes

Centre Operations & Facilities Management

• Ensure smooth and optimal running of the centre. This involves maintenance of fixed assets and its listing. Upkeep of office and IT systems, devices and equipment. Oversee contractual arrangements such as air-con servicing, pest control. Purchase and replenishment of supplies
• Environmental Sanitation Regime - work as a team to ensure compliance to cleaning requirements by NEA
• Alert Alarm System (AAS) Management (if applicable). Undertake checks, respond and report according to SOP and enlist support technician where necessary

Ad-hoc/Others

• Undertake any other responsibilities and duties assigned by supervisor which may include support in administrative processes, partnership engagements with community partners.

ITE/Diploma in relevant disciplines such as Community Care and Social Service, Gerontology.

Requirements:

• 1-3 years of relevant working experience, preferably in a SAC/AAC or have volunteered with seniors in a community setting
• Excellent interpersonal and communication skills.
• Required to handle queries/concerns from elderly clients who are mostly mandarin/dialect-speaking. Proficiency in mandarin and/or dialects is essential.
• Proficient in IT
• Resourceful, proactive, responsible and client-centric
• Ability to multi-task and meet deadlines in a fast-paced environment
• Team player with strong planning and organising skills

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations,

·Preferably 3 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Summary

The IT and Systems Manager is responsible for overseeing the organization's information technology and systems infrastructure. This individual contributor role involves providing 1st level technical support to users and working with our vendors for 2nd level / 3rd level support, managing the day-to-day operations of IT systems, ensuring network security, implementing IT policies, and managing system upgrades. The individual collaborates with other departments and ensures the organization's technology supports its business objectives effectively.

Key Responsibilities:

1. Technical Support and User Training:

· Oversee the provision of level 1 technical support to employees and departments.

· Work with and manage our vendors for level 2 and level 3 support/issues resolution.

· Develop and implement user training programs for IT systems and tools.

· Establish an IT helpdesk service to address technical issues efficiently.

· Establish clear documentation of system related processes for training and compliance.

2. IT Infrastructure Management:

· Oversee the management, maintenance, and improvement of all IT systems, including hardware, software, and networks.

· Ensure high availability of IT services, managing backups, disaster recovery, and contingency plans.

· Implement and maintain server architecture, cloud services, and data centers.

3. System Administration:

· Administer servers, databases, and networking equipment.

· Perform system monitoring, performance tuning, and troubleshooting to resolve issues quickly.

· Manage the integration of different software platforms and ensure seamless functionality.

4. Network and Security Management:

· Design and maintain secure and reliable networks (LAN/WAN/Wi-Fi) and VPN connections.

· Implement and monitor cybersecurity strategies, including firewalls, intrusion detection, and encryption.

· Regularly update security policies and ensure compliance with relevant standards and regulations.

· Project Management:

· Lead and manage project timelines, budgets, and resources.

5. Vendor and Asset Management:

· Manage relationships with third-party vendors, negotiate contracts, and oversee service level agreements (SLAs)

· Procure and manage IT hardware and software assets, ensuring efficient usage and cost-effectiveness.

· Track and manage IT inventory, ensuring timely upgrades and replacements.

6. Strategic IT Planning:

· Collaborate with senior leadership to develop and execute an IT strategy aligned with business goals.

· Identify opportunities to leverage new technologies to improve business operations and efficiencies.

· Stay current with emerging technologies and industry trends, recommending solutions that drive competitive advantage.

Required Qualifications:

· Bachelor’s degree in Information Technology, Computer Science, or a related field

· Extensive experience with IT systems, networks, and related technologies.

· Strong knowledge of system administration, network security, cloud services, and data management.

· Excellent project management and user management skills.

· Problem-solving aptitude and ability to work under pressure.

Skills and Competencies:

· Familiarity and experience with Microsoft Dynamics 365 Business Central, Microsoft Navision, Microsoft Excel, Jet Report.

· Strong technical expertise in systems administration and network infrastructure.

· Ability to manage multiple projects simultaneously.

· Excellent communication skills for collaboration across departments.

· Strong attention to detail and analytical skills.

· Familiarity with industry best practices in IT governance and security.

· Exposure and familiarity in F&B industry is a bonus – sales, procurement, inventory management processes.

· Strong ability to converse in Mandarin and in written Chinese is a requirement.

Benefits:

• Basic Salary up to $3,800 with yearly increment based on performance.
• 5 days work week (Monday to Friday), 9am to 6pm

Job Description and Qualification:

This is a full time role for a Business Development Executive located in Woodlands Link. Our client manufactures health, beauty, food, and household products and your role focuses on supporting the recruitment and development of new Business Builders and Sales Leaders to drive the company’s growth and accelerate sales. It involves working closely with these leaders to help them achieve the company's objectives in both sales and recruitment, while also aiding in the expansion of existing markets and the development of new ones. Additionally, the role requires participation in the planning, coordination, and implementation of recruitment-related activities, such as rallies, seminars, meetings, training, and conventions. Travel to organize and assist in these events is a key part of the job. Effective communication with Business Builders is essential, ensuring they receive vital operational updates and new company developments. The role also involves gathering market intelligence, analyzing trends, and providing feedback to management in a timely manner. Lastly, the position includes handling other assignments as needed by the management.

Qualifications:

• Diploma/Degree in Marketing, Business, Mass Communication or similar discipline
• More than 2 years of relevant work experience in Direct Selling
• Willing to take on tasks beyond his/her role, when the need arises

Responsibilities:

• Full spectrum of HR functions including recruitment and orientation, training, payroll and IR8A submission, work pass and Man Year Entitlement application, dormitory arrangement, incident reporting, medical, insurance and work injury claims, employee profiles and leave management, overseas deployment, promotions and resignations.
• Coordinate with Operations Department in project executions, including fulfilling manpower requirements, site registrations, inductions, swab test registration.
• Assist in apply certifications & grants/internships/Career fairs/ Company events.
• Perform asset, inventory and financial reconciliation with Finance & generate monthly reports
• Use payroll software/ERP to complete daily tasks and assist in improvements of the systems.
• Maintain historical records for annual accounting and ISO audits.

Requirements:

• Diploma and above with proficient in Microsoft Office tools.
• Experience with MOM EPOL/WPOL, HR and/or payroll software

Day-To-Day Duties

· Assist the site operation team on the daily cleaning operations

· Upkeep the cleaning standard as per contract requirements which includes executing proper cleaning techniques, in term of cleaning of toilets/ offices/ common areas/ hospital treatment area/patient room cleaning & etc assigned by the site supervisor

· Provide quality service to client and attend to complaints/ site issues

· Learn to operate/ manage technology (if any) at certain sites, eg. Robotic, quality audit system, smart toilet system monitoring/ reporting

· Follow cleaning schedule assigned by site manager and ensure the job complete according to site requirement/standard.

· Handle site inspection and paperwork as per site request

· Any other duties as assigned by Manager

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Roles & Responsibilities

Company Type: Construction Supplier Company
Location: Around Joo Koon MRT area
Position: Shipping & Admin Exec

Job Description:

• Shipping Documentation – Prepare and manage shipping documentations (Invoice, Packing List, Delivery Orders and Airway Bill) for inbound shipment
• Document Control and Accuracy – Ensure all shipping documents are accurate, complete and comply with industry regulations and Company standards
・Helping out on orderly collection of BL (Bill of Lading), PL (Packing List), IV (Invoice), and other shipping documents.
・Support to MD mostly on Admin, back-office duties.
・Book flight and Business travel arrangement for the MD
・Any other ad-hoc duties when assigned.

Job Requirements:
• Minimum 2 year of working experience
• Preferred to have import/export business experience
• Good proficiency in PC skills
• Working experience with power tools/construction sector is advantageous
• Able to work as a team, Attentive to detail
• Critical thinker, Problem-solver, and Good Listening skills
• Supportive and flexible

• Able to speak/write in chinese and english, (If malay will be advantagous)

Job Scope:

(i) Support for the full spectrum of Human Resources (HR) functions which include recruitment, administration, industrial relations, compensation and benefits and other HR related matters.

(ii) Support for training planning, training records maintaining, documentation control of ISO and related matters.

(iii) Support for planning, implementing and managing environmental, health and safety systems to ensure compliance with State and Company regulations and procedures.

(iv) Responsible for general office administration, reception duties, logistics, provide clerical, IT support etc

Responsibilities & Duties:

Primary:

(a) Manage employees’ attendance, leave records, claims, and/or adhoc reports (both locally and regionally)

(b) Conduct orientation programme, onboarding & offboarding process (both locally and regionally)

(c) Plan, develop and implement personnel training and development programmes (pre- and post-training)

(d) Be up-to date with MOM rules, regulations and policies and act as the point of contact for these matters in the Company.

(e) Handling of employee relations, effective employee engagement and communications between the Company and all staff.

(f) Responsible and coordinate with travel arrangements (for staff and customers whenever required)

(g) Properly handle complaints and grievance procedures.

(h) Responsible for Staff Welfare & Benefits

(i) ISO Document control

(j) Handling of ISO9001, ISO14001, & ISO17025 matters.

Secondary:

(a) Update and handling of all insurance, road tax, licenses, contract/lease renewal, etc

(b) Responsible for Office maintenance and upkeep.

(c) Ensure cleanliness of the office and relevant procedures in accordance with the legal requirement.

General:

(a) To carry out any other tasks required by the Company and Superiors

Qualification:

(a) Min Diploma in related field (HR Management/Business Administration)

(b) Min 2-years experience in related field

(c) Proficient in MS Office (Word, Excel, PowerPoint)

(d) Familiar with the requirements of ISO 9001, ISO 14001 & ISO 17025

BROAD FUNCTION

To maintain a high level of service at Patient Services Centre (PSC).

You will be part of the Patient Experience Office and will:

(A) Oversee front-of-house and PSC daily operations.

(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date and compliance with personal data protection act (PDPA).

(C) Draft, update work processes, policies and conduct briefing, roll call and training to Team.

(D) Work with other stakeholders to refine and improve processes leading to a hassle-free patient experience.

MAJOR DUTIES & RESPONSIBILITIES

Specific (80%)

PSC Daily Operations

Processes & Workflows

• Assist to review and update workflows, standard operating procedures, work instruction and business continuity plan (BCP) for the efficient running of services and excellent patient experience.
• Assist to review and update workflows scenarios, drills and resource planning for daily operations.

Systems

• Credential trainer for NGEMR system.
• Train new joiners on usage of NGEMR system, ensuring proper usage adhering to WH PDPA policies.
• Review and revise user access matrix to ensure that all users are still valid and relevant access is granted to perform the role.
• Support and operationalize the change management for work processes pertaining to NGEMR.

Patient Care / Relations

• To identify and help resolve patient service issues encountered by Patient Service Associates (PSAs).
• Crowd management and mobilize manpower, if necessary. This includes working with Supervisor in the daily operational needs.
• To “walk the ground” to ensure that a consistent high level of service is maintained.
• To be first point of contact for escalated feedback and complaints, provide resolution and improve work processes and operational efficiency where applicable.
• Demonstrate good interpersonal skills with patients and staff.
• To draft and update workflow, work instructions and policies to ensure it remain up-to-date and relevant.

VIP Management

• Be the face of WH for VIP visits
• To receive/meet VIPs and provide them a warm WH welcome
• Ensure VIPs receive complimentary parking coupon
• Handover to the receiving department and monitor the patient journey
• Set up teams chat for logistics planning if more than 1 department involved

Operational

• Assist Supervisor in coordinating and planning the operations’ activities and utilization of manpower and resources to ensure cost efficiency and effective management.
• Managing of roster, administrative duties, continuous improvement programmes for counter services and trainings.
• To ensure that staff are appropriately deployed.
• To oversee the running of reception areas during operation hours.
• To ensure all counters adhere to 5S housekeeping standards.
• To be overall responsible for the discipline, conduct and grooming of PSAs.
• To supervise the training of new staff and the career development for staff.
• To ensure continuous training to both existing and new staff on frontline service.
• To conduct orientation and induction programme for new staff.
• Perform supervisor handover confirmation daily and is responsible for the overall counter collections. Ensure payment are reconciled and submitted on-time.
• To conduct department’s roll calls and in-service training for all PSAs.
• To conduct audits that are relevant to patient services associates’ scope of work.
• To ensure PSAs comply to PDPA standards.
• To support Supervisor in the submission and approval of shift claims on a monthly basis and to ensure staff claims, leave and MC application are complete and in order.
• To assist in reporting and analysing of department’s key performance indicator.
• Collecting and analysing data for monthly reports.
• Certified mask fitting trainer to do decentralised mask fitting for new joiners.

General (20%)

• To participate in process improvement projects and streamline processes.
• To maintain and organize department files and documents regularly and ensure all records are complete (both electronic and paper records).
• To participate in procurement activities as assigned.
• To undertake other duties or tasks when assigned.

JOB REQUIREMENTS

Education / Training / Experience

• Degree in any discipline from a recognized institution with more than 2 years of relevant experience in patient service centre operation, customer service preferably in healthcare &/or hospitality.
• Ability to create and maintain collaborative work relationship
• Strong key stakeholder management and vendor management
• Experience in a supervisory role is necessary and important
• Knowledge of hospital operations would be preferred
• Credential trainer for NGEMR
• Mask fitting trainer

Attributes

(1) Strong written & communication skills, to express complex policy / concepts in a clear and simple-to-understand manner

(2) Able to work in a fast-paced environment

(3) Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)

(4) Must love people

(5) Highly proficient in MS Office applications

1) Proven experience as a Sales Executive or similar role.

2) Strong understanding of sales principles and customer service practices.

3) Excellent communication and interpersonal skills.

4) Ability to build and maintain relationships with clients.

5) Ability to work independently and as part of a team.

6) Strong organizational and time-management skills.

Job responsibilities:

• Responsible for driving sales of our innovative IoT solutions.
• Identify and develop new business opportunities and position existing and future products for new markets.
• Create and deliver compelling sales presentations and proposals.

Job requirements:

• Diploma/Bachelor Degree in Computer Science Engineering or Marketing and Sales.
• Minimum 3 years’ relevant IoT sales & applications experience.
• Result oriented, independent, self-motivated with initiative and drive
• Must be a good team player, able to work well under pressure & possess positive attitude
• Demonstrate sales & management abilities, executive on solution sales and report on progress.

Job Description:

-Oversee daily operations of Account Receivables

-Review journals and audit schedules, liaise and follow up with other departments to resolve issues

-Responsible for monthly closing, produce timely and accurate monthly reports to management

-In charge for sales audit and involve in annual audit

-Recommend and implement improvements in accounting systems, procedures and process to improve productivity

-Prepare GST filing

-Review monthly bank reconciliation

-Ensure the team perform monthly sales reconciliation on time and accurately

-Any other job duties as assigned

Requirements:

-Minimum O level / LCCI Diploma in Accounting

-At least 3 years experiences, preferably with experience to lead a team

-Meticulous, possess good analytical and problem solving skills

-Able to work well under pressure and able to cope with tight deadlines

-Team-oriented, outgoing and able to work with minimal supervision

-Possess good interpersonal and communications skills

-Preferably to start work immediately or within short notice

DUTIES AND RESPONSIBILITIES:

• Execute procurement duties such as raising Purchase Requisition (PR) and Purchase Order (PO) associated to equipment, goods and service.
• Track and report key functional metrics to reduce expenses and improve effectiveness.
• Create purchase requisition & order using the Navision system
• Interact with suppliers on a daily basis to ensure orders are delivered same day/next day as needed. Keeps records for all orders processed and obtains confirmation from vendors.
• Works with Finance department to research/resolve invoice discrepancies.

· Perform quality checks on stored inventory and perform stock take and flag any discrepancies based on the company’s standards.

• Practicing and enforcing the company's procurement policies and procedures.

JOB REQUIREMENTS:

• Minimum GCE “O” level or Diploma in Business Administration, Supply Chain Management or equivalent work experience.
• Fresh graduate is welcome
• Good working knowledge of purchasing strategies
• Excellent communication, interpersonal and negotiation skills
• Strong analytical thinking and problem-solving skills
• Proficiency in Microsoft Office and Navision system
• Ability to multitask and prioritize daily workload
• Working experience in Food & Beverage will be advantage

1. Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes.

2. Must ensure the products or services meet quality standards. This may involve setting quality criteria, monitoring outputs, and conducting audits.

3. Responsible for managing resources to ensure that they are used efficiently to meet production targets. It also includes manpower, materials, and time management.

4. Oversee inventory levels to ensure that there’s enough stock to meet demand but not so much that resources are wasted. This often involves liaising with suppliers and managing procurement processes.

5. Oversee the logistics and supply chain involves coordinating with various departments and external vendors to ensure timely delivery of products or services.

6. manage a team, which involves tasks like scheduling tasks, assigning responsibilities, and performance evaluation.

Job Title: Admin Executive
Location: Singapore
Preference: Singaporean or Permanent Resident

Job Description:

Role Overview:
We are looking for a meticulous and organized Admin Executive to join our team. The candidate will be responsible for providing administrative support to ensure efficient operation of the office. The ideal candidate should be capable of handling multiple tasks in a fast-paced environment, maintaining confidentiality, and working effectively with various stakeholders.

Key Responsibilities:

• Perform general office duties such as answering phones, scheduling meetings, and managing office supplies
• Assist in preparing reports, documents, and presentations
• Handle filing, data entry, and document management (both physical and digital)
• Liaise with vendors, contractors, and external service providers for office needs
• Manage office logistics, including courier services, mail distribution, and reception duties
• Coordinate travel arrangements, including flights, accommodations, and itineraries
• Assist in organizing internal and external company events
• Support the HR department in onboarding new staff, processing timesheets, and tracking leave records
• Ensure compliance with office health and safety standards
• Provide administrative support to different departments as needed

Qualifications:

• Minimum Diploma in Business Administration or related field
• 1-2 years of relevant administrative experience (fresh graduates with internships may also be considered)
• Proficiency in MS Office (Word, Excel, PowerPoint) and office equipment
• Strong organizational and time management skills
• Good communication skills in English (both written and verbal); proficiency in local languages is a plus
• Ability to work independently with minimal supervision and as part of a team
• Singaporean or Permanent Resident (local preference)

Additional Information:

• Working Hours: Monday to Friday, 9 AM to 6 PM
• Location: Central business district
• Benefits: Medical insurance, annual leave, and career development opportunities