A stage manager's job is to ensure a production runs smoothly from start to finish by organizing the people and equipment involved. Their responsibilities include:

• RehearsalsCreate and manage rehearsal schedules, coordinate the rehearsal process, and record the director's notes
• ProductionCreate a production plan for lighting, sound, scenery, and costumes, and manage the props, furniture, and sets
• PerformanceCall technical cues, supervise the backstage and onstage areas, and handle any problems that arise
• CommunicationLiaise with the director, producers, designers, and other technical departments to ensure everyone is on the same page
• SafetyCreate a risk assessment to ensure the safety of the company, and make sure fire exits are clear and all lighting instruments are safety chained
• Prompt bookCreate a prompt book, also known as the "bible", which contains notes on actors' cues, lighting and sound requirements, and other important information

Main Duties & Responsibilities:

• Report directly to Branch Manager
• To achieve personal sales target and assist in achieving monthly sales target set out for the branch
• To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, current promotions and updates etc.
• To assist the Branch Manager to run the outlet efficiently and effectively
• To provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• To discuss and plan for therapists on the recommended treatments for customers
• To motivate staff in building teamwork and create a good working environment
• To create teamwork among colleagues & good communication
• To ensure all treatment rooms & consultation rooms are in good and conductive condition
• To assist in making cold-calls to customer
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 5 years' working experience in the beauty wellness industry with proven sales record
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives

5 day work week

2 year renewable contract

Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.

· Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the EDX team.

· Leads the team to perform service recovery in the event of issues.

· Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.

· Mentor, provide guidance and support to the Service Desk team.

· Lead and develop the service desk team, including hiring, training, and performance evaluations.

· Ensure the team knows how to use the provided ESM tool (e.g., ServiceNow) effectively for ticket management and service delivery.

· Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.

· Identify and implement improvements along with updating of documentation for service desk processes and procedures.

· Foster a customer-centric culture within the team, emphasising excellent customer service.

· Attends regular meeting (weekly and monthly) with EDX Team and prepare weekly and monthly reports.

· Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.

· Provide suggestions to the EDX team on what to update in the IT Service Desk playbook, ensuring it is comprehensive and current.

· Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Degree in Computer Science, Information Technology, or a related field.

· ITIL 4 Foundation Certification

· ITIL 4 Intermediate / Expert preferred

· Project Management Professional (PMP) or similar will be an added advantage.

· Strong understanding of minimally end user computing devices, M365 applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage

· Proficiency in using ESM tools such as ServiceNow.

· Prior experience in a service delivery or IT management role within a corporate environment.

· Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

· Excellent leadership, team and stakeholder management skills.

· Strong communication and interpersonal skills.

· Strategic thinking and problem-solving abilities.

· Strong time management and multitasking skills.

· High level of customer service orientation.

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

CORE RESPONSIBILITIES:

• Provide overall leadership and management of the Colgate Singapore & Export business
• Develop Singapore-specific business strategies and commercial plans, including trade and consumer promotions. Work closely with the hub-based Marketing team to develop consumer and shopper focused advertising, media, and consumption driving plans
• Conduct business analysis to feed into strategy development and robust customer plans and sales forecasts.
• Lead the CP Singapore team in executing the business and commercial plans; delivering in-store excellence that drives sales and market share growth
• Participate as a member of the hub Group Leadership team in all strategic planning and operating meetings

STRATEGY DEVELOPMENT:

• Assess the business environment/market, including economic outlook, market trends, customer and competitive strategies
• Direct the development and implementation of strategic planning activities focused on driving category, customer, and brand share growth
• Develop 5P priorities by category/brand, including category management strategies

STRATEGY IMPLEMENTATION:

• Operationalize strategic plans, drive commercial agenda with CP Singapore Team, and lead joint business planning meetings with Customers
• Lead CP Singapore Team commercial planning meetings, as well as post-event analysis
• Ensure in-store execution of 5P strategies and merchandising excellence

SYSTEM/PROCESS DEVELOPMENT:

• Lead the commercial team in developing sales forecasts and maintaining accurate master data in the proprietary Colgate Business Planning (CBP) tool.
• In concert with the hub-based Marketing and Finance teams, develop an annual operating budget
• Ensure compliance with government regulations, licensing bodies, financial reporting requirements and other Colgate mandated requirements, including the Colgate-Palmolive Business Practices guidelines and the Colgate-Palmolive Code of Conduct
• Manage the local office and safeguard the physical, financial and human resources of CP Singapore

PROFITABILITY/MARKET LEADERSHIP - PERFORMANCE EVALUATION/OPTIMIZATION:

• Monitor CP Singapore performance and plan execution and recommend course corrections when required
• Set financial and market share targets for the team and hold the team accountable for delivering against the budget and any other KPIs or targets
• Manage the overall profitability of the subsidiary with special focus on optimizing the ROI of trade spend (GTN) and non-variable overheads (NVO)
• Report CP Singapore’s strategic plans, commercial activities & business results to the CP hub Leadership Team / APAC Division and relevant stakeholders

PEOPLE/LEADERSHIP DEVELOPMENT:

• Provide personal leadership, coaching and feedback to the CP Singapore team
• Complete annual performance reviews and work with employees to create Individual Development Plans (IDPs); identify high-performing and high-potential employees and provide career opportunities for growth
• Manage all hiring, in conjunction with the hub-based Human Resources team, and periodically review and prepare recommendations to optimize the organizational structure

STRATEGIC TRADE/PR/EMPLOYEES COMMUNICATION/ACTIVITIES:

• Establish and implement close communication systems among all departments & staff
• Continuously assesses the business environment to establish linkages with related organizations/partners that meets the strategic needs of the organization
• Participate in relevant sales, marketing & PR activities (e.g. market visits, press meetings, events etc)

EDUCATIONAL QUALIFICATIONS:

• Degree in Business Administration or similar (Master degree preferred)

EXPERIENCE:

• 10-12 years total seniority in sales/marketing/commercial roles
• Minimum 3-5 years Management/leadership experience
• International business/marketing experience is a plus, as is a desire for future mobility with Colgate-Palmolive
• Good understanding of the Singapore market

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

-manager overall operation of the warehouse and hygience matters,

-monitor daily staff roster and annual leave schedule of the operation staff,

-daily reporting to director/manager on the delievry schedule, stocks and unstuffing schedule,

-monitor warehouse storage capacity and on-time delievry schedule to customer place,

-supervise and train operation staff,

-follow up customers' feedback and queries,

-follow up government agency inspection matter,

-other ad-hoc matter assigned by the management,

ROLES AND RESPONSIBILITIES:

• Responsible for the direction
• coordination
• implementation
• executive, control
• completion of project while remaining aligned with the strategy
• commitments and goals of the organization
• minimue 5 years experieneced renovation supervisor
• able to do site mesurement independently

Responsibilities

• Manage all financial aspects of projects through ongoing job forecasting

• Oversee pre-con meetings to ensure successful handoff from estimating to field

• Collaborate with prefabrication and design departments

• Set clear goals and expectations to foreman

• Negotiate and resolve all customer's concerns

• When necessary, estimate change orders for assigned projects

• Manage all jobs closeout procedures

• Conduct post project reviews to determine areas for future improvements

• Provide coaching/counselling to foreman

• Develop/maintain network of professional relationships within our industry

• Responsible for overseeing the design, installation and supply of electrical systems

• Draw up daily schedules, time allocation, resources and budget

• Manage staff to ensure work is completed on time to a high standard

Requirements

• Minimum relevant Diploma and above

• Minimum 5 years experience

• Good organisation, communication, administrative skills

• Excellent attention to detail

Following a year of success, an Asian Pharma company is looking to start their second phase of growth after entering Singapore just last year. They are currently looking for a Regulatory Affairs Manager to drive registration approvals across SEA for their products.

The work has already started, and they have a long list of products that they wish to get approved, this role will report directly into the Singapore GM offering advice and insights on the SEA regulatory landscape.

As the Regulatory Affairs Manager you will lead all things RA, you will have market & business level influence and responsibility and will be considered a key opinion leader and an expert resource within the SEA business.

The RA Manager will be responsible for:

• Oversee the registration of company products in Singapore and Southeast Asia, identifying risks in registration phases and advancing projects per company goals.
• Coordinate with internal teams and external partners for project planning and management; compile and submit regulatory documents as per Southeast Asian requirements.
• Track document review, address issues promptly, maintain communication with regulatory bodies, and assist in on-site GMP audits as required by regional agencies.

The RA Manager will be / have:

• RA experience in pharma industry
• Regional RA experience preferred
• Degree qualified
• Fluency in Chinese for internal & external communications and engagement

If you feel you would be suitable then please get in touch for a further conversation.

Reg No. R1871342
BeathChapman Pte Ltd
Licence no. 16S8112

Retail Manager job description

We are looking for an experienced and self-driven Retail Manager to join our team! As a Retail Manager, you will be responsible for overseeing day-to-day store operations and managing store’s staff.

Retail Manager duties and responsibilities

• Plan and implement the overall store strategy
• Collaborate with the marketing team to develop a marketing store strategy
• Work with store security guard to investigate any suspicious activity
• Recruit and hire new store employees
• Train and evaluate store employees
• Create a healthy and enjoyable store work environment
• Determine and set basic store KPIs
• Track and report on store KPIs
• Train store employees on corporate policies and procedures
• Develop relationships with key suppliers and vendors
• Use the appropriate software to keep track of inventory losses and/or shrinkage
• Suggest new operational strategies to improve store’s performance and productivity
• Work with analyst to review profit and loss figures (P&L)

Job Description:

• Supervise and lead the construction team to lay down construction milestone.

• Manage construction activities, ensuring timely and smooth progress of the operations.

• Responsible for implementing the work plan and attending project meetings

• Resolve design site problems encountered during the construction period.

• Producing site progress report to management.

• Monitor and ensure subcontractors comply with specified requirements.

• Identify and comply with all applicable statutory/ regulatory requirements related to project.

• Coordination and sequencing of works of different subcontractors.

• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks.

• Respond swiftly to work delays, emergencies and other problems.

• Clear communication to external parties including client, subcontractors, consultant, vendor etc on project needs, requirements and schedule by means of daily construction oversight.

Job Requirements:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

• At least 12 Years of working experience in the related field is required for this position.

• Preferrable 12 years of project management experience in the high rise projects and mixed development in building projects

• Required Skill(s): leadership, technical, planning, coordination, multi-task

• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

To perform sales duties:

a. To provide customers with professional advice and consultation on spectacles;

b. To do daily shop operations, retails sales, inventory controls and other relevant duties.

Entry Level Basic Salary is $5,400 per month

Initially 10 days Annual Leave on the 3rd month of service upon employment (prorated on incomplete year)

Other benefits and allowances to be discussed upon employment or during interview

Responsibilities for Project Manager

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement

Qualifications for Project Manager

• Bachelor's degree in computer science, business, or a related field
• 3-5 years of project management and related experience
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline

Job Title: Operations Manager ($4500-$5500)

Location: Bugis

Job Type: Full-time

Job Summary:

We are seeking an experienced and dynamic in Operations Manager to oversee the daily operations of multiple hotels within our portfolio. The ideal candidate will ensure that each property operates smoothly, maintains high standards of service, and achieves financial goals. This role requires strong leadership, effective communication, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of multiple hotels within the cluster.
• Develop and implement operational strategies to enhance efficiency and guest satisfaction.
• Ensure compliance with all health, safety, and regulatory requirements.
• Monitor and manage budgets, ensuring financial targets are met or exceeded.
• Collaborate with department heads to ensure seamless operation across all hotel functions.
• Lead and mentor hotel management teams, fostering a culture of excellence.
• Analyse operational performance and implement improvements as needed.
• Coordinate with sales and marketing teams to drive occupancy and revenue.
• Address and resolve guest complaints in a timely and professional manner.
• Conduct regular site visits to ensure high standards are maintained across all properties.

Qualifications and requirements

• Proven experience in hotel operations management, preferably within a cluster or multi-property role.
• Minimum of 5 years of experience in hotel operations management, preferably within a cluster or multi-property role.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Excellent communication and interpersonal skills.
• Ability to make strategic decisions and manage multiple priorities under pressure.
• Familiarity with health, safety, and regulatory requirements in the hospitality industry.
• Strong problem-solving abilities and attention to detail.
• Strong leadership and team management skills.
• Ability to work under pressure and manage multiple priorities.
• Commitment to delivering high-quality guest service.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and career advancement.

Employee discounts on hotel stays and services.

Only Singaporeans and Singapore PR to apply

Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.

Job Description:

Viskou is seeking an experienced HR Manager to join our team and contribute to our ongoing growth and development. As the HR Manager, you will be responsible for comprehensive human resource management, including recruitment and selection, employee relations, performance evaluation, and training and development, laying a solid foundation of talent for the company’s long-term growth. This role requires occasional travel to other locations as needed.

Key Responsibilities:

• Develop and implement recruitment plans to attract and select talent that aligns with the company’s growth.
• Manage and improve the company’s performance evaluation system, promoting performance improvement and career development for employees.
• Design and implement employee training and development programs to enhance overall employee skills and competencies.
• Build and maintain positive employee relations, handle employee inquiries and conflicts, and foster a supportive work environment.
• Oversee and optimize HR policies and processes to increase work efficiency and employee satisfaction.
• Occasional travel to support HR functions and company initiatives at other locations.

Qualifications:

• Bachelor’s degree or above, preferably in Human Resources, Psychology, or a related field.
• At least 2 years of HR management experience; previous experience as an HR Manager or in a related role is preferred.
• Familiar with labor laws and HR policies, with a strong ability to manage employee relations.
• Excellent communication, coordination, and problem-solving skills, with the ability to handle tasks independently.
• Strong sense of responsibility, good team spirit, and adaptability in a fast-growing work environment.
• Willingness and ability to travel as needed.

What We Offer:

• Competitive salary and benefits
• Opportunities for professional growth and development
• A friendly work atmosphere and supportive team

• Take charge of daily operation matter of the outlet and ensure standard operation flow
• Conduct routine outlet hygiene check and inventory check
• Organize and control daily business activities
• Create and execute of sales,profit and staff development
• Coordinate the entire operation of all the outlets during schedule shifts
• Manage staff discipline and performance issues

• Proven strong leadership, excellent people management skills with core understanding and management of wholesale division
• Accountable for all sales and selling activities to wholesalers, specialty retail accounts, corporate organizations, departmental stores, chain stores, e-commerce and online retailers
• Manage key accounts in the outdoor and sporting goods industry.
• Plan, implement and execute aggressive sales and accounts opening plans.
• Responsible in growing sales, meeting or exceeding company sales targets revenue and profitability targets in line with company’s directions and strategies.
• Ensure timely collection of payment from orders/sales achieved.
• Ensure team and customers receive all product training/information on a timely basis.
• Lead,coach, motivate and develop team member/s.
• Any other tasks assigned by management.
• Maintain close, amiable business relationship with existing and potential dealers’ account
• Any other tasks assigned by management.

Requirements:

• Diploma or degree in any discipline.
• Proven track record in sales in the outdoor.
• At least 3 years’ experience in a wholesale regional business development role.
• Good leadership, interpersonal, communication and analytical skills.
• Able to multi-task in a fast-paced environment.
• Able to travel overseas for business, sales and market visits.

Position Requirements

• Minimum Education: Diploma in Engineering (any major)
• Experience:Engineering Experience: Minimum 5 years of working experience in any Singapore-based company
  Management Experience: At least 5 years in a managerial or supervisory role
  

Key Responsibilities

• Lead and manage engineering projects from planning to completion
• Coordinate with cross-functional teams to ensure project timelines, quality, and efficiency
• Implement best practices in engineering management, promoting productivity and safety
• Evaluate team performance and provide guidance and support for professional development
• Ensure compliance with industry standards and company policies

Terms and Conditions

1. Accommodation: Candidate must stay in the company-provided lodge.
2. Availability: Candidate must be willing to work beyond regular working hours as needed.
3. Probation Period: This position has an initial three-month probation period, after which the candidate's performance will be evaluated to confirm permanent placement.

Skills and Competencies

• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• Proficiency in engineering tools, project management software, and regulatory standards
• Adaptability to work in a dynamic environment and manage multiple projects simultaneously

Overview:

The Marketing, Sales, and Server Executive is a dynamic role that combines responsibilities in customer service, marketing, and sales to enhance the overall guest experience and drive the restaurant’s growth. This position is ideal for a hospitality professional who enjoys interacting with guests while also contributing creatively to marketing and sales efforts. The ideal candidate is a proactive, customer-focused individual with a flair for social media, event promotion, and relationship building.

Key Responsibilities:

1. Server Responsibilities:

• Provide exceptional service to guests by greeting, seating, taking orders, and delivering food and drinks in a friendly and efficient manner.

• Build relationships with guests to ensure a memorable experience that encourages repeat visits.

• Maintain cleanliness and organization in the dining area and ensure all service standards are met.

• Handle guest inquiries and resolve any service issues promptly to ensure customer satisfaction.

2. Marketing Strategy & Execution:

• Develop and implement marketing strategies that boost the restaurant’s visibility and attract target customers.

• Manage the restaurant’s social media platforms, including creating engaging content, responding to customer inquiries, and monitoring online reviews.

• Assist in planning and executing marketing campaigns, such as digital advertising, email newsletters, and influencer partnerships.

• Design and distribute promotional materials, including flyers, social media posts, and email campaigns, to increase customer engagement.

3. Sales & Customer Relationship Management:

• Identify and engage with potential clients, local businesses, and event planners to promote the restaurant’s offerings, such as catering services and private events.

• Build and maintain relationships with loyal customers to drive repeat business.

• Coordinate with the restaurant team to deliver an outstanding guest experience during special events, seasonal promotions, and community events.

• Actively participate in upselling menu items and promoting special offers to boost sales.

4. Brand Development & Promotion:

• Uphold the restaurant’s brand identity and ensure consistent messaging and aesthetics across all marketing channels.

• Conduct market research to stay updated on industry trends, competitor activities, and customer preferences.

• Seek opportunities for collaborations, partnerships, and sponsorships to expand the restaurant’s brand reach within the community.

• Support the creation and maintenance of a welcoming and visually appealing dining environment that reflects the brand’s image.

5. Analytics & Reporting:

• Track and report on key metrics related to sales performance, customer satisfaction, and marketing campaign results.

• Use data to understand customer behavior, optimize campaigns, and identify growth opportunities for the restaurant.

• Gather and act on customer feedback to improve service quality and guest experience.

• Manage end-to-end procurement processes, including sourcing, Evaluation, Contracting and vendor management.
• Liaising with the China office for rate negotiation, bidding, invoicing.
• Identifying potential new suppliers, conducting due diligence, and managing supplier onboarding processes.
• Develop and maintain relationships with key suppliers to foster collaboration and drive continuous improvement initiatives.
• conduct regular analysis of procurement data to identify trends, opportunities for cost reduction, and process improvements.
• Conducting supplier evaluations, audits, and assessments to ensure compliance with quality, delivery, and cost targets.
• Support initiatives and efforts to manage supplier relationships including administrative and operational activities and issues.
• Recommend continuous quality improvement practices and implement industry best practice, leverage data to drive best practice across the account.
• Conducting market analysis and benchmarking studies to ensure competitive pricing and value for money.
• Maintain vendor contracts, review them , negotiate the rates , etc.
• Coordinate and manage payments to vendors, adhering to financial protocols and ensuring timely disbursement.
• Oversee the logistics for loading and unloading materials, ensuring all goods meet quality standards and are processed on time.

Job Requirements

• Bachelor’s degree in supply chain/business administration or a related discipline.
• Minimum of 4 years of experience in procurement. Experience in furniture procurement, Real Estate and hospitality industry are advantageous.
• Strong negotiation skills and ability to drive cost savings initiatives.
• Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
• Be well versed in creating and using Excel spreadsheets with complex formula.
• Proven record of working independently, a self-starter.
• High levels of flexibility and adaptability.
• Strong team playing skills.
• Act with utmost integrity.
• Read and write Chinese

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

We’re on the lookout for an Events Manager who is armed with at least three years’ experience in a hotel or large Restaurant coordinating corporate and private events.

The successful candidate will coordinate all aspects of the day-to-day activities including event proposals and regular sales reports. He or she will be the single point of contact for all internal and external enquiries for our 2 fantastic venues at Marina Bay Sands and Boat Quay. All marketing will be done externally.

The Events Manager must exhibit a professional image at all times and maintain a high standard of grooming.

Basic hotel or restaurant operations and sales procedures is an advantage along with competent Word, Excel and PowerPoint skills.

5 days week at central office and reports directly to Managing Director.

Our company offers a competitive salary and attractive incentives. All applications will be handled with strict confidentiality.

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment
• To establish good relationship and provide excellent service to customers
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;
• Empower staff to accomplish task and achieve desired goal
• Perform any other ad-hoc duties and other matters as assigned by the Company

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (including weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)