COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

The successful candidate is expected to perform the role of a project manager for key exhibitions, festivals and shows at the Gallery. This translates into managing project timelines & workflows across Audience eXperience Management (AXM) sub functions, namely Integrated Marketing, Creative Services, Digital platforms/eco system and the Visitor Experience (Front of House) teams. Broadly, the scope of the project management includes pre-visit, visit and post-visit visitor journey.

• Project Management
  • Contribute to the quality and timely delivery of marketing campaigns (from ideation to execution & post execution review) through efficient project management and being an important interface between the department's designers, integrated marketing managers, Front of House and other departments, and external vendors.
  • Meet with project owners to learn about project requirements and details, ensuring project/marketing briefs are filled with required information and contents for the team to have clear understanding of scope and intended outcomes.
  • Collate up-to-date information and contents from project owners as they become available, gather feedback and approval across relevant departments.
  • Monitor progress against project milestones and flag concerns for team to take appropriate actions to prevent slippages.
  • Create and maintain comprehensive project documentation, including assist in audit reporting at end of project as needed.

• Business Analytics & Operations
  • Participate in setting targets (visitorship & ticketing revenue) and marketing budgeting for the Gallery's key shows and is responsible for the reporting of project KPIs at a project and aggregated level from a Marketing stakeholder perspective.
  • Maintain a management system including planning for cadences and milestone reviews, preparation, and input to workplan meetings, bi-annual and annual planning sessions.
  • Manage procurement and finances as necessary.

• Undergraduate degree in a relevant discipline including coursework in marketing, finance, and project management.
• 4 to 6 years of relevant experience in marketing &/or project management
• Proven success in managing projects with medium level of complexity across channels and stakeholder groups.
• Prior experience in customer journey mapping an advantage.
• Good interpersonal, organisational, and analytical Good head for numbers.
• Effective verbal and written communication skills.
• Ability to work in a complex and demanding environment with a high level of attention to
• Results-oriented mindset with a focus on achieving measurable goals.
• Good proficiency in Microsoft Office (Outlook, Excel, Word and PowerPoint) for daily work.

The Marcoms Manager will be responsible for execution of the design, building and management of our Marcoms strategy. The Marcoms function protects and builds the reputation of MooVita’s brand and drives high value revenue opportunities. This is done via creative marketing and communications campaigns to engage audiences.

Responsibilities

• Drive planning and execution of various brand marketing initiatives to enhance MooVita’s brand presence
• Support business-planning sessions, drive marketing initiatives and manage resources of marketing projects.
• Define strategy, execute and manage integrated marketing plans to maximize brand awareness, demand, pipeline/opportunities and deal acceleration aligned with SEA MooVita sales targets
• Provide sales enablement for optimal lead and sales conversions against the APAC marketing’s sales pipeline and opportunities goals
• Seeks transparency and simplicity in all communications internally and externally
• Develop roadmap for expansion of Marcom function in support of crisis management, content writing, sales enablement, business to marcoms strategies, RFP support, public relations, event management and communications
• Leverage all marcoms capabilities in strategies: demand generation, webinars, thought leadership, events

Requirements

• Minimum of 3+ years experience in Regional Software/Technology/Engineering or Automotive B2B Marketing, Media, and/or Sales preferred
• Confident communicator with exceptional attention to detail, along with the proven ability to consistently make sound judgments and an ability to address business and technical audiences
• Experience working with multi-practice teams toward a common deliverable on frequently accelerated timeframes a plus
• Excellent organization, project management and problem-solving skills
• Be able to cultivate relationships inside and outside the organization

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Company Overview:

Inter Group is a leading international management consulting company headquartered in Singapore, with a strong presence in Myanmar and Thailand. Leveraging a network of accounting and consulting firms worldwide, Inter Group embodies the ethos of "global reach, local expertise."

Responsibilities:

1. Identifying Business Opportunities:Follow up on leads and conduct thorough research on target clients to identify new business development opportunities.
   
2. Collaboration with Operations:Work closely with Operation Departments in each country to effectively promote services and ensure seamless collaboration.
   
3. Market Analysis:Conduct regular market analysis, including service standard and price reviews of competitors, and provide insightful reports to the management.
   
4. Social Media Management:Manage social media accounts to create engaging posts, ads, and generate leads for the group.
   
5. SEO Management:Maintain Google Search Engine Optimizer to effectively create leads and convert them into clients.
   
6. Event Participation:Participate in seminars, events, and business trips conducted by the group in Singapore and other countries to enhance business development opportunities.
   
7. Trade Association Support:Assist in activities related to the trade associations sponsored by the group.
   

Requirements:

• Diploma/Degree in Sales, Marketing, Business Administration, or a related field.
• Highly goal-oriented with a proven track record in business development.
• Excellent communication and interpersonal skills.
• Strong written and verbal communication, including public speaking skills.
• Ability to work effectively under pressure.

Jenga Corp wishes to hire a Corporate Secretarial Manager.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

About the role:

• Understand and gather clients’ requirements, analyse, design and implement business performance approaches, develop tailor-made solutions;
• Work closely with Business Consultants and clients to ensure positive impact and sustainable results;
• Manage and mitigate risks;
• Research, business analysis and process re-engineering based on industry’s best practices and accelerators;
• Identify and establish partnerships with key stakeholders, industry associations;
• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

Job Descriptions

1. Participate in all assigned on the stage performances of the company

2.Attend all rehearsals and work with the band members and all the singer

3.Work with the stage manager to fine all tune performance

4.Keep and update all weekly selection of the least 20 songs for routine performances

5. Memorize lyrics and routines of song selection for optimal performances standards

6. Recruit and interview all new performing artistes

7. Interpret all music or dance and perform production

8. Guide and advise artistes to improve on the stage

9. Discipline problematic artiste

Reqirements

1. Must have 3 to 5 years working experience as Performing Artiste Manager related as manager

2. Able to work and communicate well with all the singer

3. Must has experience as Performer and singing

4. Can knowledge of all Mandarin Songs and jpop and kpop is advantageous

5. Must have strong stage experience

Freelance/ Part-Time Account Manager (Annual Report)

We are on a lookout for an Account Manager with experience in financial and sustainability reporting projects.

About Sedgwick Richardson

We’re a regional team of strategists, designers and sustainability specialists passionate about building brands that positively impact our world. We are a new kind of business that is changing how brands are created. We fuse sustainability principles into brand building to create relevant brands that thrive.

Responsibilities

Your integral role involves ensuring accurate and timely submission of financial and sustainability reports, overseeing daily project operations, and collaborating closely with the account servicing and creative teams. Your capacity to execute high-quality projects that inspire, meet deadlines, and stay within budget, all while providing professional and proactive client service, is paramount.

About You

• At least two years of experience working in branding, with exposure to financial or sustainability reporting work.
• You live for the details and take pride in delivering great work
• Strong verbal and written communication skills, whether communicating with international clients or drafting briefs
• You’re calm under pressure and can juggle multiple tasks

If this sounds like you, please send us ([email protected]) an email.

Salary Ranges: S$12000 to S$15000

Standard Work Hours: 8 am to 5 pm

Working Days: 5.5 days

Job Responsibilities:

1. Manage multiple mega office relocation projects simultaneously.
2. Oversee assigned projects from planning, contract administration, site supervision, liaison with various stakeholders, government agencies, testing, and commissioning.
3. Ensure project completion within budget and on schedule.
4. Work closely with government agencies to obtain timely approval and compliance with safety and building regulations.
5. Provide regular and timely project progress updates to clients.

Job Requirements:

1. A level or Diploma graduated in any discipline.
2. Must have at least 25 years of hands-on office relocation project management and implementation experience.
3. Relevant project and implementation management experience in China across major cities and experience in relocating mega projects with conglomerate MNCs.
4. Experience managing and installation of over 10,000,000 sq ft projects in major cities in China, Mongolia, Malaysia, Singapore, and Bangladesh.
5. Excellent communication and project coordination skills across countries.
6. Ability to communicate effectively in English and Chinese at all levels with stakeholders internally and externally.
7. Willingness to work flexible hours to exceed customer satisfaction.

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail and talnet

About Sedgwick Richardson

We’re a regional team of strategists, designers and sustainability specialists passionate about building brands that positively impact our world. We are a new kind of business that is changing how brands are created. We fuse sustainability principles into brand building to create relevant brands that thrive.

Responsibilities

This dynamic role is for an ambitious Client Service professional wanting to pursue their career to an Account Manager in a brand and sustainability consultancy. You will assist in managing purpose-led, integrated brand-building, digital, financial, and sustainability reporting projects. You will be able to help manage the day-to-day operations of projects, working with the account servicing and creative teams. You have the capability to deliver high-quality and inspiring projects on time and within budget while maintaining professional and proactive service to our clients.

And what will you get from working at Sedgwick Richardson? The opportunity to work with the best in the brand business, learning to unite strategy and imagination to bridge the branding gap in Asia.

About You

• At least two years of experience working in branding, corporate communication, marketing or within an agency environment, or a recent graduate with a business, marketing or communication-related degree.
• You live for the details and take pride in delivering great work
• Passionate about branding, sustainability and digital media, and keep up to date with trends and technologies
• Strong verbal and written communication skills, whether it be communicating with international clients or drafting an inspiring brief
• You have good spoken and written English
• You’re calm under pressure and can juggle multiple tasks
• Most importantly, a powerful intellectual curiosity to inspire all who you work with

If this sounds like you, please send us ([email protected]) a short email explaining why you’re ready to build belief in the future, along with your résumé.

Job Description

• To handle walk-ins and new enquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc • To assist with liaising work with parents and students on any changes to schedule
• Planning of student activities/post-exam activities and curriculum
• Ensuring smooth operation of the centre
• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Develop lesson materials and provide feedback to help students achieve visible improvement in academic results
• Engage students and help them realise their potential
• Teach Primary to Secondary and IB Chinese Subjects

Requirements:

• Degree obtained from Singapore Local Government Universities or Universities of China
• Experience in Managing tuition centre
• Strong in Chinese and language Subjects
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in Mandarin

Responsibilities

• Planning the work to be done, getting the necessary personnel, and assigning the right duties to the right people
• Hiring the right people and putting them on the right sites, as well as reprimanding and firing workers when needed
• Coordinating tasks by different people on different sites to ensure uniformity upon project completion
• Ensuring timely completion of the project to build client trust while avoiding unnecessary penalties
• Working within the budget by adequately estimating the costs and cutting unnecessary expenses
• Procuring and allocating resources to ensure there is no shortage while avoiding any unnecessary delays caused by management decisions
• Managing both internal and external risks within the project’s lifetime, such as poor planning designs, and government policies, which directly or indirectly affect the project

Skills and Qualifications

• Ability to lead a team by being a good and effective communicator
• Excellence in building rapport and creating a team environment where all those with project responsibilities work well together
• Ability to maintain a high level of organization by ensuring daily job allocation
• Excellence in planning how each process should be done, how resources are to be acquired, and when the project should be completed
• Ability to determine potential risks while devising proactive ways to solve them
• Excellence in the budgeting of financial resources
• Ability to welcome feedback and use it to improve the quality of production
• Excellence in verbal and oral communication skills

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identify training needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Jenga Corp wishes to hire a Corporate Secretary.

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

About the role:

• Manage the corporate secretary team and delegate tasks.
• Advise Business Consultants on Corporate Secretary related matters.
• Understand and gather clients’ requirements, analyse, design and implement business performance approaches, develop tailor-made solutions;
• Work closely with Business Consultants and clients to ensure positive impact and sustainable results;
• Manage and mitigate risks;
• Research, business analysis and process re-engineering based on industry’s best practices and accelerators;
• Identify and establish partnerships with key stakeholders, industry associations;
• Incorporation of new companies;
• Maintenance of corporate secretarial records for various entities, including statutory registers;
• Ensure compliance with relevant statutory and regulatory requirements are strictly met;
• Preparation of Directors’/ Shareholder’s meeting minutes and resolutions and ensuring documents are properly signed, lodged and filed;
• Preparation of annual returns and other statutory documents;
• Preparation and lodgement of routine/ ad-hoc statutory documents/ client transactions;
• Managing Corppass authorisations;
• E-stamping with IRAS for transfer of shares;
• Issuance of share certificates;
• Facilitate the billing process for clients’ annual fees;
• Proper maintenance of all clients’ documents;
• Collaborate with external partners for offshore entities;
• Arrange for the notarisation and legalisation of documents;

You should have:

• Positive attitude, driven and ready to take on challenges;
• Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
• Must have at least 2 years of managerial experience and corp sec experience
• Ability to work independently, to take initiative and to overcome obstacles;
• Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
• High degree of flexibility in a demanding, fast-paced and frequently changing environment;
• Proficient oral and written communication skills (both in English and Chinese to better manage the clients);

Interested applicants MUST apply by resume and cover letter through emailing [email protected]. We MUST receive an email application from you in order to consider you.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us:

SmileTutor Tuition Agency is a leading education service provider committed to helping students achieve their academic goals. We are a tuition agency that connects students with qualified tutors to facilitate their learning journey.

We are looking for an Operations Manager to lead our dynamic operations team and play a pivotal role in enhancing our operational efficiency and sales maximization.

Position Overview:

As the Operations Manager, you will be responsible for leading and managing our operations team consisting of 10-15 coordinators.

Your primary focus will be on achieving operational excellence, maximizing sales revenue, enhancing customer service, ensuring operational efficiency and reducing costs.

This is a hands-on role. You will be required to perform coordinating work together with the team on a regular basis, leading the frontline operations.

Key Responsibilities:

• Oversee & manage the entire day-to-day operations to achieve excellent outcomes across all departments, consisting of:Sales - Maximize sales revenue by improving sales strategies and execution.
  Tutor-matching - Ensure that tutor-matching is done in a prompt and convincing manner with integrity
  Prospecting - Create a warm & professional customer service experience and maximize revenue opportunities
  Payments - Efficiently manage accounts receivable, retrieve payments in a timely manner to reduce bad debts, provide after-sales follow-up
  Corporate-Sales - Connect with partners and service them well regularly to provide additional revenue and grow this new department
  
• Hire, onboard, and train new coordinators to ensure a skilled and motivated team.
• Manage headcount to meet operational needs and optimize manpower efficiency, streamline operations to improve profit margins.
• Provide inspirational leadership, maintain high staff morale and reduce staff turnover rate by fostering a positive and productive work culture emphasizing hard work, excellence, and integrity.
• Create a fair, meritocratic work environment that rewards good performers and deal with disciplinary issues firmly and fairly
• To continuously develop, implement and review operational procedures and policies to improve operations
• Facilitate clear communication and updates to directors. Provide a monthly report of sales, operational updates, and forecasting to directors
• To ensure company is protected against losses, financial or otherwise by implementing control measures against business threats
• Able to come up with business growth ideas to generate more revenue for the company over time

Requirement:

• Possess a Bachelor's degree
• Minimum 2 years experience of operations management
• Experience in sales & customer service
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to think from the company's perspective
• A commitment to delivering the highest standards of service.

What We Offer:

• Competitive salary
• 5 days per week
• Annual Wellness Benefit (Reimbursement for any expenses relating to wellness)
• Annual performance-based bonus
• Revenue-sharing incentive
• Opportunities for career growth and advancement.
• The chance to make a positive impact on students' education.

If you are a dynamic leader with a passion for education and a track record of operational success, we invite you to apply for the position of Operations Manager at SmileTutor Tuition Agency. Join us in our mission to empower students and help them achieve their full potential.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities

• Completes store operational requirements by scheduling and assigning employees.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Promotes optimum staff performance by coaching, counseling, and disciplining employees.
• Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
• Ensures availability of merchandise and services by approving contracts.
• Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
• Markets merchandise by studying advertising, sales promotion, and display plans.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Leads operations by initiating, coordinating, and enforcing program procedures.

Requirement

• Strong customer service skills
• Superior management skills
• High level of flexibility
• Ability to adapt to different customers
• Great written and verbal communication skills
• Natural talent for motivating and developing teams
• 6pm to 3am working hours

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

Job Description

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduce incomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• May be required to work extended hours during peak period and university events.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

ABOUT US

Cotton On is a global fashion and lifestyle brand that’s taking the Aussie lifestyle to the world. We do things our way. Laid-back and always lived to the fullest. We look out for our mates, wherever we are.

There’s nothing that excites us more than making a positive difference in people’s lives.

We stand for diversity, empowering people of all backgrounds to express their individual style and make their mark on the world.

We deliver the trends of the moment in womenswear, menswear and accessories, and inspire our community to have fun with it.

ABOUT THE ROLE
We are seeking a Merchandise Manager who will report directly to the Head of Merchandising Asia. If you have a strategic mindset, can steer the vision forward, possess a passion for retail, and excel in overseeing stock allocation and inventory optimization to enhance sales, gross profit, and minimize dilution, along with a strong commitment to achieving business objectives, we urge you to connect with us.

Roles & Responsibilities:

• Drive merchandise strategy and seasonal plans across all channels
• Lead our team with a customer-centric mindset, ensuring precise stock allocation
• Analyze brand and channel performance to optimize sales and profitability
• Oversee the exit plan for SKUs, optimizing Open to Buy and product freshness
• Provide volume forecasting and DC projections to our partners
• Collaborate closely with our DC to maintain stock availability and efficient inventory flow
• Conduct regular site and store visits to fine-tune inventory and identify optimization opportunities
• Share insights and data trends to influence product investment decisions
• Attend brand milestones to ensure alignment with merchandise strategy
• Collaborate daily with VM and Retail partners to execute plans effectively
• Foster team growth and development at every stage
• Set clear expectations, review performance, and provide feedback using our performance framework
• Uphold COG principles and cultivate a team of passionate brand ambassadors
• Prioritize safety and well-being in alignment with our Safety Matters Framework.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

• Local and Global career growth – progress your career across our Brands within the Group
• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo
• Wellness support 24/7 – mental health, relationships, family + more
• Paid Parental Leave program – helping parents return to the workplace
• Flexible working – enabling you to find the right working rhythm to be at your best.
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops solutions.
• Manages and monitors opportunities through sales cycles and tracks them through a forecasting process.
• Understanding their pain points and mitigate the challenges by focusing on the best possible way to move to SAP Business One.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company SAP Business One related products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts.
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities.

Qualifications and Education Requirements

• Diploma/ Degree in computing studies, business, or other related fields.
• Minimum 3 to 5 years of experience in develop business opportunities and sales pipeline for business applications and SAP Business One solutions.
• Good knowledge of competitor products such as Oracle, Netsuite, Microsoft Dynamics.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure.
• Able to work as a team preferred.