• Source for and build up a pool of potential customer base
• Maintain good and professional working relationship with existing and potential customers
• Draft out quotations and document customers’ requirements to ensure such requirements are within the specified scope
• Self-driven and motivated individual, results-oriented and able to work towards tight deadlines with a strong sense of responsibility.
• Aggressive, customer-focused & result-oriented with good clientele base.
• Achieve monthly sales target and provide timely sales & marketing strategic information
• Identify target customers as sales objectives and create sales pipeline

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Job Highlights:

• IT Company with over 20 years of establishment
• Basic + Attractive Commission + Bonus + Allowance
• 5 Days work week

Job Responsibilities:

• Acquire and establish new clients
• Implement, develop and execute sales strategies to achieve KPI and sales quota
• Work and liaise closely with interdisciplinary groups comprising Pre-Sales, Marketing, and Consultants to create comprehensive IT solutions for current and prospective customers.
• Effectively lead and oversee the sales cycle from prospecting to closing deals.
• Establish and maintain strong relationships and network with key prospective clients within the customer community and vendor community.
• Other ad-hoc tasks assigned by Management

Job Requirements:

• Minimum Diploma in Business Administration or equivalent
• At least 1 year of experience in IT Sales and sales experience
• Possess excellent oral and written communication skills
• Ability to have quick rapport with clients and colleagues

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | R23116853 (Roy Goh)

Customer Care Manager | Upper Thomson

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists Set performance goals, provide feedback and conduct performance reviews
   Regularly review the team knowledge on the latest products
   
2. To deliver exceptional customer serviceDevelop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved
   Resolve customer complaints and enquiries in a professional and prompt manner
   To monitor and track customer response times and quality of service
   Run performance reports in Zendesk and 3CX to track team performance
   
3. To optimize processes and practicesPossess the ability and foresight to continually review opportunities for improvements and execute them
   Propose to management on new initiatives for improvement in efficiency or optimization in cost.
   

Qualifications & Experience Requirement

• Minimum of 5 years of experience in Customer Service-related role

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

Are you passionate about skincare? Do you feel driven and excited by reaching targets? Do people always tell you how friendly you are?

If so, come join us as an Retail Manager!

Here at Anake we aim to optimise skin health through powerful and innovative technologies. We push boundaries, anticipate customers' needs and create the personalised routine to excite and enrich lives.

We value innovation, integrity, humanity, and commitment, and we make sure to treat not only our clients, but also our employees like that.

So, what does that mean and why should you join us?

• We encourage our employees to take initiative with their careers, employees who want to progress and develop their careers are provided with the necessary training and assistance.
• Many of our employees have managed to reach financial independence working with us and some have even managed to help their families with housing and opening businesses.
• Employees who meet (and exceed) their targets get killer commissions and salaries.
• Here in Anake we may work hard, but we play even harder, we treat our employees to outings and events once a month. During these outings we go to the best restaurants, fun beach bars, and more.

What will your day look like?

• You will develop and implement sales strategies to achieve revenue targets;
• You will lead and manage the sales team, including setting targets and providing guidance and training;
• You will analyze sales data to identify trends and opportunities for growth.
• You will be the ambassador of our brand and influence the first impression our clients have of our stores.

Who are we looking for? You’ll be a good fit for our team if you:

• Are passionate about skincare and beauty
• Have at least 2 years of beauty retail management experience
• Have a friendly demeanour and good communication skills
• Are driven by targets and goals and are able to self-motivate
• Can work in a team
• Have personal integrity

Job ID: 18923

• Location: Newton
• Working hours: Starting from 8:00 and 10:00, working 8 hours (40 hours per week), weekend maybe require depending on situation
• Salary: up to $8,000 (Depending on experiences)

Job Description

1) Lead the development of new markets

• Conduct the initial market research and feasibility studies.
• Establish legal entities and conduct property research as needed.
• Provide support in engaging with real estate agents, design companies, and law firms if necessary.
• Validate business plans for new stores and support the internal approval process for new store openings.
• Manage store operations, including menu design, production planning, and supply chain planning.
• Develop investment plans
• Oversee new staff hiring and training.

2) Manage the global store portfolio:

• Monitor the development status in subsidiaries across Asia, Europe, and the US.
• Maintain a centralized database on design specifications and capex investments, promoting internal sharing of such information.

Job Requirement

• Diploma / Degree with at least 3 years of relevant experience in a related field, particularly in F&B
• Strong oral and written communication abilities
• Proficient negotiation skills
• Exceptional project management capabilities
• Familiarity with and passion for the F&B industries are highly preferred
• Willingness to undertake frequent business trips
• Japanese language skills are desirable to liaise with Japanese speaking stakeholders, but not mandatory

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18923, Business Development AM/Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

1. Operations processes

Review and implement workflow to increase productivity and efficiency

2. Finance

Implement internal controls, purchasing procedures, supplier selection, and payment procedure

3. Marketing

Advertising and promotions

4. Human resource

Staff recruitment and training, staff benefits, roster, incentives

5. Will need to be onsite at client place

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Company

At Mint Media Sports we develop new businesses with a focus on marketing, sports and philanthropy. We are headquartered in Singapore with presence in Indonesia and Malaysia.

Job Description

We are seeking a dynamic and customer-oriented individual to fill the role of Club Manager for our Padel court facility and business. The ideal candidate will be a customer-facing member of our team, providing exceptional to Padel enthusiasts and responsible for managing the Padel facility. This includes overseeing a successful operation, court rentals, events and activities. You are a natural party organiser and enjoy planning events, managing their delivery and delivering a superb experience for our users. You will also be required to perform daily reconciliation on revenue generated from court bookings and sales.

Typical Duties and Responsibilities

1. Padel Court Rental and Lesson Management

- Handle the scheduling and coordination of Padel court rentals and lessons.

- Respond promptly to rental inquiries via phone, email, or in-person.

- Ensure proper setup and maintenance of court facilities for rentals.

- Monitor court usage and optimize scheduling for maximum revenue generation.

- Implement strategies to attract and retain customers for court rentals and lessons.

2. Front-Facing Customer Service

- Provide exceptional front-facing customer service.

- Provide information and assistance regarding court rentals, pro-shop items, and services offered.

- Address customer inquiries, concerns, and feedback in a timely and professional manner.

- Ensure a positive and memorable experience for all customers visiting the facility.

- Implement and enforce facility rules and regulations.

3. Pro-Shop Operations

- Assist customers with their inquiries, purchases, and equipment rentals in the pro-shop, providing product recommendations and exceptional service.

- Manage inventory levels, restocking shelves, and ensuring the pro-shop is well-presented and organized at all times.

- Process transactions accurately using our point-of-sale system, including credit card, and online payments.

- Collaborate with suppliers to ensure timely delivery of merchandise and maintain up-to-date product knowledge.

4. Revenue Reconciliation

- Perform daily verification of revenue from court rentals, pro-shop sales, and other revenue streams.

- Verify and record all transactions accurately, identifying discrepancies and investigating any discrepancies or errors.

- Prepare daily reports summarizing revenue, sales trends, and inventory levels, and communicate findings to management.

5. Event Coordination

- Plan and coordinate Padel tournaments and other events.

- Develop and execute marketing strategies to drive awareness of our Padel events and facility.

- Ensure all logistics, such as equipment, inventories and staffing, are well-managed.

Education

- Diploma in Marketing, Communications, Business Administration, or related field

Required Skills and Experience

- Previous experience in customer service, sales, or hospitality industry preferred.

- Knowledge of Sport facility operations is an asset.

- Strong interpersonal and communication skills.

- Detail-oriented with excellent organizational and multitasking abilities.

- Ability to work effectively in a fast-paced and team-oriented environment.

- Proficiency in using computer systems and software, including Microsoft Office and point-of-sale systems.

- Flexibility to work shifts including evenings, weekends, and holidays as needed.

Responsibilities:

• Assist Outlet Manager on the daily operations of the restaurant, ensuring that all activities comply with established operational standards and procedures.
• Manage costs to achieve business goals and profitability targets
• Take charge of bar inventory and beverage orders
• Ensure that customer needs and expectations are met by providing operational leadership that supports organization's service culture and maximizes customer satisfaction.
• Train new and existing employees on proper customer service practices, teamwork, and other relevant operational procedures.
• Assume responsibility for all restaurant administrative duties, including but not limited to scheduling, inventory management and reporting.

Requirements:

• Must have at least 2 years of experience in managing F&B operations in a restaurant setting.
• Must have bar knowledge and familiar with bar operations
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi-task and work under pressure.
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Able to work in a team with people from different backgrounds

If you meet the above requirements and keen to take on new challenges, we would love to hear from you. Please apply with your CV.

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.
• Responsible for the financial performance of the restaurant
• Responsible for preparing weekly reports for management.
• Inform the management of any matter concerning the execution of the restaurant operations
• Ensure all internal procedures are set up and execute accordingly
• Ensure the appearance and maintenance of the restaurant is at the highest level.
• Ensure that a high standard of service is delivered at all times.
• Handle escalated complaints and report all issues and complaints to the management.
• Make hiring and termination recommendations to management.
• Support and cooperate with other functions to ensure maximum guest satisfaction
• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
• Plan, organise and allocate the team for the setup and execution of functions and events.
• Conduct daily and weekly meetings to enforce good communication within the team.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Address all matters diplomatically and fairly.
• Always be aware of competitors, including their pricing and promotions and propose to management.
• Be fully aware of the licensing regulations and abide by these rules.
• Be fully aware of fire and safety regulations.
• Ensure the restaurant is functioning to maximum capability and organising regular training
• Coordinate all marketing requirements by Company.

REQUIREMENTS:

• Minimum 8 years of relevant experience with 4 years in a managerial role
• Diploma/Degree in F&B / Hospitality or equivalent qualifications
• Acute financial management skills, strong business acumen and leadership skills
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Ability to thrive in a challenging environment
• Strong public relations skills for both internal and external

Job Description:

• Manage and oversee project quality to ensure compliance to codes, standards, regulations, equipment specific specifications, and QMS requirements.
• Advancing quality achievement and performance improvement throughout the organization.
• Managing the development and implementation of the QMS for planning, fabrication, inspection, documentation, and operations activities including:Planning duties within the QA/QC staff and related work schedules;
  Establishing service standards for end users (i.e., internal department or external customer);
  Identifying and developing QA/QC personnel certification requirements and continuing education/training needs;
  Providing leadership, mentorship, and direction of all QA/QC personnel.
  
• Taking full responsibility for hold-point releases once all QMS functions have been completed and the equipment is ready to go into the next work stage.
• Developing and implementing risk-based inspection (RBI) activities and processes, using API 580 and other similar programs to develop internal standard practices.
• Managing plant integrity through a failure analysis reporting system and following up on recommendations.
• Oversee supervision of all visual inspections and NDE, including 3rd party subcontractors.
• Managing inspection, NDE, and testing plans for new construction, repair work, and alterations.
• Identify and develop solutions to correct inspection function deficiencies.
• Manage construction processes, plant equipment, inspection and NDE personnel certification and QMS internal audits.

Job Requirements:

- Education level: min. Degree in Civil and/or Construction Engineering

- Able to read structural drawings well

- Keen eye for mistakes and detail oriented.
- At least 5 year(s) of working experience

-Experience with managing field engineering, inspection, and NDE related to all QA/QC functions.

-Experience in project planning, execution (construction realities), management, and communication with all engineering groups.

- Good command in Microsoft office skills. (i.e. Excel, Words, Powerpoint, Outlook)

- Possess strong leadership skill that is able to self-motivate and take initiative to troubleshoot production issues.

-Able to start work immediately or within short notice.

-Address to customers’ feedbacks and complaints promptly

-Adhere to the company’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labour costs

-Lead and motivate staffs in achieving sales target and customer’s satisfaction

-Oversee and manage all areas and business of an outlet assigned

-Ensure that all daily sales collection is in order and securely banked in

-Ensure that personnel and payroll related administrative duties are promptly followed up

-Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining area

Ensure consistency and quality of food served to customers

Responsible in recruitment, development, performance appraisal, retention3, and discipline of staff in the outlet. Take appropriate measures in furtherance staff stability and uphold discipline.

Planning staff’s schedule to ensure appropriate staffing based on operational requirements

Conduct orientation and oversee training of new onboarding employees

- Passion in F&B and Service industry
- Able to work long hours including weekends and PH
- At least 1 year experience in related field.

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

• International maritime logistics leader
• Lead Group's tax strategy for Global region

About Our Client

A leading global player in maritime logistics, this company specialises in the transportation of Oil & Gas products. Renowned for its modern and environmentally conscious fleet, it ensures the secure and efficient delivery of products worldwide. Their commitment to seamless global energy resource movement solidifies its position as a key player in the maritime transportation sector. The organisation is looking for a Tax Manager with similar vision to lead the global tax strategy, mitigate exposure for the business.

Job Description

Reporting to the Head of Controlling, you will:

• Be responsible for leading the tax team on global tax matters for the organisation, managing 1 headcount in the team
• Works closely with finance leaders to spearhead strategies for global tax function, provide tax advisory to senior stakeholders
• Optimise global tax structure and minimise the Group's direct and indirect tax cost and exposure
• Enhance the Group's transfer pricing model, coordinating with internal and external consultants to mitigate risks for the organisation
• Ensure all global tax compliance obligations are met, accurate reporting of tax returns consistent with the planning structure
• Manage existing tax incentives, global business development projects to explore new grants and tax incentives for the business

The Successful Applicant

• Bachelors Degree graduate in Accountancy, ATP/CA qualified with at least 7 years of working experience in Tax matters
• Big 4 tax candidates with international tax exposure and/or working experience with MNC in full spectrum tax role
• Industry knowledge in maritime sector will be advantageous
• Strong technical knowledge and application of accounting standards, successful execution of tax strategies for APAC, global region
• Strategic tax leader who is confident to lead discussions with HQ leaders/parent company

What's on Offer

• Leader of the global tax function for the group
• Strategic role, strong business partner to Finance/senior stakeholders

Job Responsibilities:

• Oversee & manage day-to-day operations, including FOH and BOH
• Preserve and upholding excellent levels of customer service
• Address customer queries courteously and ensure customer satisfaction
• Obtain customer feedback and recommend necessary outlet operational changes.
• Ensure the consistency and quality of food and beverage products
• Ensure compliance with SFA regulations
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Conduct monthly stock count and reports
• To appraise staff performance and provide feedback to improve productivity.
• To facilitate events and promotions with Marketing strategies.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Responsibilities:

• Lead project and consultancy meetings with clients and vendors
• Manage a team to conduct Energy Audits & Green Mark-related activities
• Evaluating energy and sustainability initiatives.
• Analyzing trend data and generating reports with recommendations and system performance descriptions.
• Identify areas for conservation through trend analysis, temporary data logging, and monthly utility data review.

Requirements:

• Min Diploma in Mechanical/Electrical Engineering or it's equivalent
• At least two-years related working experience
• Previous experiences with air-conditioning/chiller systems is an added advantage
• Experienced in data logging and analyzing large datasets.
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Job description

· Involved in participation of testing and implementation of system related initiative and enhancement

· Propose and execute campaigns for unsecured loans products

· Manage first line response to product and services enquiries from touch points and support units

· Initiate process improvement for Unsecured Loan products

· Work together with support units to study and understand data related to UL products

· Support regular reporting, adhoc task and administrative matters

· To execute marketing communication/material and campaign driving Unsecured Loan portfolio revenue and digital usage (Book schedule, raise criteria request, ensure timeline is met)

· To review marketing content, T&Cs and messages (PN/eDM/letters) relating to Unsecured Loan products

2. Required Experience :

· Degree holder

· Preferably 1 year experience in consumer banking or related industry

· Preferably prior experience in handling loans product management or similar end-to-end product life cycle

· Self-driven and able to work independently under timeline pressure

· Good communication skills and strong team player

· Able to manage and work with stakeholders

· Willing to work overtime when there is system testing and implementation

Responsibilities:

• Establish new client accounts and business opportunities.
• Sustain current clients.
• Provide clients with machinery solutions.
• Familiar with competitors, market and industry trends.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 5 years' experience in sales, preferably handling heavy equipment
• Good interpersonal and communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

HR Assistant Manager | Enrichment Centre | Tiong Bahru

Working day: Monday – Friday
Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Senior Care Centre

· The Centre Manager is responsible to lead and manage the full aspects of the centre’s day-to-day operations.

· Provide leadership for the holistic care management of the clients.

· Responsible for the preparation of MOH inspection and licensing.

· Participate in the workplace health, safety and emergency preparedness exercise.

· Responsible for the occupancy rate of the centre.

· Manage the Allied Health team in delivering quality services to Day Care patients and families.

· Ensure robust coordination and communication within the interdisciplinary team.

· Actively engage external stakeholders which are part of patients’ care community.

· Ensure compliance with all required nursing standards and relevant regulations.

· Develop, implement and maintain policies, procedures, and work processes to guide care delivery.

Community Rehabilitation Programmes

· Setting up of Community Rehabilitation Programmes based on the requirements by relevant authorities.

· Coordinate with Rehab team to prepare the Client’s Care Plan.

Manpower Management & Development

· Effective and efficient manpower planning in accordance with MOH guidelines and standards.

· Provide coaching, training and counselling of staff.

Resource Management

· Responsible for proper management of resources which is cost effective, ensure quality standards and improve productivity.

Requirements:

· Possess a Diploma, Graduate Diploma or Bachelor’s Degree in Social Work/Community Care/Gerontology.

· Minimum 6 years’ in related field is required.

· Strong organizational skills, good communication, interpersonal and writing skills.

· Relevant working experience in healthcare setting preferred.

· Must have passion to serve the elderly and well trained to handle dementia clients.

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

- Collaboration Practices Across Disciplines and Sectors – Level 4

- Department Performance Management – Level 4

- Emergency Response and Crisis Management – Level 4

- Financial Management – Level 3

- Manpower Planning – Level 4

- Workplace Safety and Health – Level 4

- Strategy Implementation – Level 4

Good-To-Have Competencies

- Quality and Audit Management – Level 4

- Diversity Awareness and Management – Level 4

- Risk Management – Level 4

- Workplace Safety and Health – Level 4

- Change Management – Level 4

- Strategy Planning – Level 4

Critical Core Skills

- Communication – Advanced

- Influence – Advanced

- Collaboration – Intermediate

- Adaptability – Intermediate

- Decision Making – Advanced

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

Working day: Monday – Friday

Working Hour: 9am - 6pm / 10.30am – 7.30pm
Salary: SGD 3,500 - SGD 4,500
Location: Tiong Bahru

Job Responsibilities:

• Provide support and assist the HR Manager in HR administrative tasks.
• Plan and execute strategic HR plans aligning with the organization's goals.
• Plan and implement HR policies and procedures ensuring compliance with labour laws and best practices.
• Checking and submit of monthly payroll and tax clearance.
• Submit monthly HR reporting.
• Plan and oversee the recruitment process and collaborate with Deployment Director / Assistant Director to identify staffing needs.
• Manage complex employee relations issues and promote a positive workplace culture.
• Implement and manage performance appraisal systems and provide guidance on performance reviews.
• Collect info on staff training needs, plan training programs, and oversee employee development initiatives.
• Manage compensation and benefits programs, including salary structures and market analysis.
• Ensure legal compliance and conduct audits to mitigate compliance risks.
• Plan and implement employee engagement initiatives.
• Promote diversity and inclusion in the workplace.
• Plan and manage the HR department's budget.

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• At least 2 years of experience in equivalent HR roles.
• Proficiency in recruitment and talent acquisition, performance management and employee development.
• Experience in budget management, compensation and benefits administration is a plus point.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Description

Join our team as a Centre Manager for a leading children's charity! Make a lasting impact by overseeing our 3 centre, where you'll nurture a supportive and engaging environment for staff and the children we serve. Spearheaded daily operations, managed resources, and led a passionate team to deliver top-quality programs and services. Your strategic mindset will drive growth, community engagement, and fundraising efforts, ensuring our mission of empowering and enriching young lives thrives. If you're a dedicated leader with a heart for making a difference, apply now to play a pivotal role in shaping a brighter future for needy children.

Roles and Responsibilities

• Managing and engaging beneficiaries
• Planning activity calendars
• Preparing lesson plans and curriculum materials
• Planning activities with partners & sponsors
• Coordinating with activity partners & sponsors
• Recruiting and engaging volunteers
• Engaging MSF and Government stakeholders (monthly reporting, referrals)
• Training, onboarding and management of Outreach Interns
• Data Entry (Hubspot)
• Activity Facilitator on days with activities
• Preparing and executing activities
• Cleaning up the centre & organising inventory
• Student administration & customer service (managing attendance and post-activity feedback sheets, answering queries, resolving complaints)
• Managing volunteers during activities (giving instructions, briefing & debriefing)

Notes

• Workdays: Wed to Sun, Off on Mon and Tue; Weekends are non-negotiable
• Application Process: Pre-Interview > Volunteering Session x1 > Final Interview > Offer

• Determine the expenses of ship repairs, estimates, subcontracts, procurements, and costing.
• Cultivate and build positive relationships with ship owners and customers.
• Oversee and collaborate with the operations team.
• Determine the approximate bid cost for project modules, ship changes, and repairs.
• Oversee the scope of work, project timeline, and tender documents for repairs.
• Compared to others, provide clients with the best cost.
• Prepare weekly and monthly updates for any vessels that are still work in progress.
• Deliver an estimated cost for repair based on scope of work lists to the ship owners.
• Carry out jobs tendering to the prospective contractors and identify & analyze contractors.
• Determine and negotiate pricing with the invoicing and contractors.
• Other ad hoc tasks may assign.

Requirements:

• Bachelor’s Degree or Diploma in Mechanical, Marine Engineering, Naval Architecture.
• With 9-12 years of experience in commercial costing in Marine Industry for Ship Repairs.
• Excellent communication skills
• Team Player

.Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.