We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibility:

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Requirements:

• Experience in Chinese Air Service.
• Implement effective strategies to acquire new customers and contribute sales.
• Excellent of communicate with customers effectively and form good relationships.
• Identify, network, and secure potential new clients.
• Ability to think strategically and to lead
• Experience in providing customer service support
• Advanced troubleshooting and multi-tasking skills
• Fluently mandarin & english language skills both written and spoken

Summary :

• Great Career Prospect
• 5 Days, Office Hours
• Attractive Remuneration Package

Job Scope:

• Full spectrum of HR operation
• Liaise closely with Business Partner and also HR centers to assist in operation functions including of Manpower Planning, Talent & Development, Labor & Employee Relations etc
• Liaise with Company Legal Counsel in handling relations court cases if needed
• Giving advise to managers and staff on employment legislation
• Overseeing all employee services
• Monitoring and advise on department's operational budget

Job Requirement:

• Min. Degree in Human Resources or equivalent
• Min. 5-8 years of relevant work experience with min. of 3 years in managerial position
• Candidate with iHRP-CA/CP will be an advantage

To apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

Human Resource & Administration Manager

Job Description & Requirements

• Maintain employee records
• Update leave records for employees
• Prepare employment contracts
• Prepare recruitment advertisements
• Apply/Renew/Cancel EP/S-PASS
• Monitor and arrange training for all local and foreign workers
• Monitor and update ISO training records
• Monitor and update dormitory list for foreign workers
• Monitor insurance coverage for local and foreign workers
• Assist in the renewal of company's registered contractors licences
• Implementation of control measures
• Adoption of HR technologies
• Recruiting Talents

Skills and Experience required

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 3 years of payroll, HR operations and Finance experience
• Self-motivated, able to multi-task and work in a fast-paced and dynamic environment
• Detailed oriented and strong proficiency in Microsoft package

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Master Mariner with sailing experience onboard LPG vessels
• Experienced in handling Ethelyn carriers is essential
• Diploma / Degree in Maritime disciplines

Our client owns and operates the world's largest fleet of gas carriers providing seaborne services for the transportation of liquefied petroleum gas and petrochemicals. They are looking for seasoned mariner to join their team.

Key Responsibilities:

• Manage the daily operational aspects of a group of vessels covering navigation, mooring, deck equipment, safety equipment, Port arrival / departure & STS operations and general condition.
• Manage and ensure safe cargo operations of loading / discharging, grade change, tank preparation.
• Work with the Technical team for Drydock specification, planning and execution.
• Responsible for the vessel's 3rd party inspections (example: SIRE, CDI, PSC, USCG, Terminal, Flag)
• Conduct Management Inspections and Internal audits on ships. Identify areas for improvement and verify implementation of the corrective and preventive action.
• Review and respond to vessel reports Navigational, Safety, Inspections, Internal audits, Near misses, Incidents/Accidents.
• Liaise with parties such as Class, Oil Majors, Ship Owners, Suppliers and other stakeholders to ensure vessels are certificated in accordance to international regulations.
• Review vessels record keeping and documentation to comply to international and company’s regulations
• Prepare and conduct trainings for officers and crew.
• Conduct safety, environmental and security drills onboard to assess effectiveness.
• Conduct appraisals of Officers and recommend actions.
• Conduct investigation of incidents/accidents on board when appointed to do so by the Fleet Managers.

Job Requirements:

• Holding Master Mariner Certificate of Competency.
• Sailing experience as a Master or Chief Officer on LPG / Ethylene / Ethane Vessels
• No shore experience required
• Ability to travel at short notice and manage 24/7 on call lifestyle.
• Ability to develop, improve and implement safe, and cost-effective technical vessel management processes.
• An in-depth knowledge of the rules and regulations governing vessels' management.
• Committed and responsible in meeting deadlines with excellent time management skills.
• Independent, outcome driven, organized and resourceful.
• Strong team orientation and has the ability to manage cross-functional relationships in a dynamic and fast-paced environment.

Other Information:

• Location: Pasir Panjang
• Working hours: 5-day work week
• Salary: Up to S$13,500 (Salary will commensurate according to experience & qualifications).
• Annual leave: starts at 20 days
• Benefits: Annual home leave passage
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

How to apply:

Simply submit your application by attaching a copy of your updated Resume in MS Word Format or call at 6590 9966 for a private discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

By submitting any application or CV to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

Responsibilities:

- Help the financial sector in the region to engage with the latest technology in the FinTech realm.

- Be a hunter to acquire new clients in the financial sector in the region.

- Market and promote our banking solutions and professional services.

- Bring in the valuable network to the company for the ongoing business development.

- Increase company exposure to potential clients.

- Build and maintain good relationships with our clients in the banking and financial sector.

- Seize sales opportunities and meet business targets.

Requirements:

- Degree holder or above in Business, Engineering or related disciplines

- 3+ years of experience in the banking solutions selling or marketing, or in IT solutions selling or marketing for banking and financial sector in the region

- Knowledge or experience in Wealth Management / Banking operation is an advantage

- Strong business sense and business focus mindset

- Strong sense of commitment, accountability and self-motivated to deliver work of the highest standard

- Excellent interpersonal and communication skills

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

Work Arrangement:

- Remote work with an ultra-flexible working culture

- Good work-life balance

- Regular company social gathering

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to [email protected].

Job Summary: The role of the SEO Content Manager - [Region] is to take ownership of the growth strategy for the SEO Content channel in a particular region. You’ll lead a team of Specialists who operate locales within your region. And you’ll create, iterate and deliver a long term plan for growth.

Goal: The objective of this role is to generate sustainable growth in your region by supporting existing locales and launching new ones within our economic constraints

KPIs: We can measure success in many ways, and I encourage you to discover new and better ways to do so. In the meantime, here’s the metrics that’ll inform the actions and projects you take on

• Performance: Region MNC and registrations
• SEO metrics: Region organic traffic growth
• Region economics: Region payback and growth

Responsibilities:

• Generate new customers for Wise in your region
• Lead, coach and mentor a team of Specialists and challenge them to reach their objectives
• Work with the SEO Content Lead to create a hiring plan for your region
• Work with the specialists in your team to ensure locales operate within payback
• Own channel reporting at a regional level and ensure locale reports are insightful
• Structure and coordinate the planning and retro cycle for your region
• Be the point of contact for our channel in regional meetings and with PMMs, PMs etc
• Create a long term vision and plan for your region, which is delivered in quarterly plans
• Identify tests or opportunities for growth within your region, executing to achieve them
• Know our product (features, launch timelines etc) and customers in your region
• Set realistic targets for your region and inspire and motivate your team to achieve them
• Ensure your region achieves forecast performance

About IHRP and Professional Practices & Community

The Institute for Human Resources Professionals (IHRP) was established to professionalize and strengthen HR practice in Singapore. IHRP sets the standards for HR and human capital development in organisations. Through a range of national human capital programmes such as the IHRP Certification, Job Redesign Center of Excellence, Human Capital Diagnostics Tool and IHRP Knowledge Partner Programme, IHRP aims to develop HR as a strategic enabler of business and workforce transformation and foster a vibrant HR services eco-system to drive innovation and change.

The Professional Practices & Community (PP&C) team, which you will be a part of, defines the standards of professional ethics, mindsets and competencies in HR professionals at various levels and promotes progressive and inclusive practicesthat inspire public trust and confidence in the HR profession.

Job Scope and Responsibilities

The incumbent will spearhead the adoption of job redesign nationally through developing and/or enhancing the “National Job Evaluation Tool” and other HR-related systems. Reporting to both the Head of the Professional Practice & Community Department, and IHRP’s CIO, the incumbent will also have the remit of harmonizing & integrating other HR diagnostic tools to ensure that IHRP delivers a holistic value proposition to help companies increase their business and HR bench-strength through workforce transformation and job redesign.

Scope of responsibilities would include the following:

The incumbent will serve as IHRP’s primary point of contact and will have overall accountability to ensure the national rollout of the National Job Evaluation Tool. This includes, but is not limited to:

• Managing the appointed vendor to ensure that all project deliverables are rolled out based on the agreed timeline and meet the pre-specified objectives.
• Understanding the HR objectives of the JE Tool, viz (i) assessing company’s readiness for job redesign, (ii) identifying jobs for JR; and (iii) assessing the value of jobs to be redesigned
• Understanding the technical architecture including process flow, security and integration with IHRP’s existing systems.

Post implementation, the incumbent will be responsible for reviewing and recommending enhancements, both stemming from a HR and Technical perspective.

Review IHRP’s Human Capital Diagnostic Tool with the long-term view of integrating it with the National JE Tool. Ideally, the objective is have a “one-stop system” for companies to undertake a diagnosis of the human capital practice and embark on appropriate interventions.

Requirements

To be considered for this role, you should ideally have the following requirements:

• 10 years’ experience in a HRIS or related IT role
• Strong technical proficiency and demonstrated ability in HR systems development and implementation (e.g. Success Factor, SAP, Workday etc),
• Excellent project & stakeholder management skills, with the ability to prioritize tasks, manage deadlines, and to balance multi-faceted workstreams
• Experience and knowledge of HR practices. Prior experience in job evaluation will be an added advantage.

Tender Manager /Planning Manger

Roles & Responsibilities

• Planning, scheduling, development of sub-programs/ tracking programs for construction operations.
• Scope planning – Specifying the in-scope requirements for the project to facilitate creating the work breakdown structure.
• Preparation of work breakdown structure, i.e into tasks and sub-tasks.
• Project Schedule Development, i.e listing the entire schedule of activities and detailing their sequence of implementation.
• Resource planning – to indicate the levels of resources based on productivity rates of sub-contractors.
• Procurement Planning – Listing of vendors and sub-contractors.
• Risk Management Planning – Planning for possible risks and listing of contingency plans and mitigation strategies.
• Possess a wide understanding of the building industry, including knowledge of materials, trades , methods of construction , contracts and legal requirements.
• Attentive to details when checking work , technically competent and have good communication and presentation skills.

Work closely with the project team and oversee the quantity surveying team in the analysis, evaluation and negotiations of quotations, to ensure timely award of subcontractors and suppliers

Requirements

• Relevant bachelor’s degree in an Engineering Discipline
• At least 5 years of experience in planning and scheduling for the construction industry.
• Good knowledge of construction in building, civil and infrastructure construction sequence.
• Demonstrate ability to multitask effectively in a fast-paced and dynamic environment.
• Strong independent work ethic and self-motivation.
• Familiar with LTA programme requirements will be an advantage.
• Ensure timely finalization of main and subcontract

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

Responsibilities:

• Conduct casework management, including gathering information, conducting psycho-social assessment, identifying common needs and goals for intervention
• Provide basic counselling as required
• Plan, organise and implement community outreach activities, programmes and group work
• Perform evaluation and prepare reports for administrative investigation and intervention programmes
• Provide information and referral services to link Clients to appropriate social services
• Participate in research

• Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess Degree in Counselling, Psychology from an accredited institution
• Accredited as Registered Social Worker with Singapore Association of Social Workers would be an advantage
• Prior experience as a social worker would be an advantage

Personal Characteristics & Traits

• People-oriented and have good interpersonal skills
• Excellent oral and written communications skills
• Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
• Committed and can-do attitude
• Effective report writing skills
• Team player

Job Description & Requirements

· Apply workplace Information and Communication Technology (ICT).

· Conduct interviews.

· Contribute towards a learning organisation.

· Develop a work team.

· Develop service operations.

· Develop service recovery framework.

· Facilitate innovation and lead team leaders to implement change.

· Facilitate the implementation of a productivity framework.

· Lead team leaders to develop business strategies and governance management.

· Lead workplace communication and engagement.

· Manage and review systems and processes.

· Manage crisis situations.

· Manage innovation in the business function.

· Manage laundry operations.

· Manage linen and uniform room operations.

· Manage loss/risk prevention.

· Manage workplace challenges with resilience.

· Monitor and reward performance across teams to manage achievement of results.

· Provide information for management to make decisions.

· Review and implement financial controls.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Responsibilities:

• Ensure compliance by companies within the portfolio with applicable statutory/regulatory/ listing requirements, constitution and approved board/corporate governance policies.
• Provide corporate secretarial support and advisory services to companies within the portfolio, especially to the chairmen of the boards and board committees to enable a smooth functioning of board processes.
• Instruct team member/subordinate staff in the provision of services for routine and non-routine corporate secretarial matters, or in the absence of subordinate staff, handle directly the routine and non-routine corporate secretarial matters.
• Instruct team members/subordinate staff in the handling of corporate secretarial administrative matters, including the maintenance of up-to-date corporate registers and corporate database relating to the companies within the portfolio, and the collation and management of information (whether for precedent or research purposes) under assigned tasks

Requirements:

• Holder of CSIS (Chartered Secretaries Institute of Singapore) qualification
• Have an understanding of board and management dynamics
• Ability to manage deadlines effectively
• Ability to work effectively both as a leader and a member of a team
• Good attention to details
• Good written (especially minutes writing) and verbal communication skills
• Strong interpersonal skills
• Integrity and discretion required for handling confidential information

Business Development Manager will report to the director to support our regional growth in Singapore.

Your function will include, among others, the following activities:

The business development manager will be involved in the target client's business strategy—sourcing new projects. Manage a portfolio of clients and manage project pipeline. You will comply with the laws, regulations and business rules.

Responsibility:

1. Proactively identify potential clients and build collaborative relationships with them.

2. Facilitate the implementation of business strategies and marketing development plans.

3. Have an in-depth knowledge of business service and value proposition.

4. Focus on building strategic customers and leveraging the company's breadth to build customer relationships.

5. Analyse and assess potential business.

6. Other ad-hoc duties as assigned.

Requirements:

1. Implement effective strategies to acquire new customers and grow the company.

2. Communicate with customers effectively and form good relationships.

3. Identify, network, and secure potential new clients.

4. Review, monitor and analyse all sales data, activities and trends to ensure all sales opportunities for the Company are captured and explored.

MNC looking for HR manager!

Responsibilities:

• Manage the full spectrum of HR functions and lead the HR teams in other subsidiaries.
• Develop and implement processes, programs, and systems in support of HR strategy ensuring superior customer experience, effectiveness, and efficiency. This includes understanding needs of stakeholders to define requirements and deliverables, develop and manage project plans and schedules, and manage change associated with new processes and programs.
• Develop a sustainable talent acquisition and hiring plans and strategies.
• Coordinate with hiring managers to identify staffing needs, source potential candidates through online channels (e.g. social platforms and professional networks) , plan interview and selection procedures, including screening calls, assessments and in-person interviews etc.
• Conduct exit interviews and prepare exit interview feedback analysis for the management review and advise business leaders on the feedback to discuss on improvement plans.
• Administer compensation and benefit plan, employee relationship management, employee performance review etc.
• In charge of Payroll and tax submission etc.
• Supporting projects/sub projects and working with regional HR (Taiwan, China, Thailand etc.) where necessary to align country HR policies and activities with regional initiatives.
• Understand individual and organizational development needs. Develop effective learning strategies to address them.
• Support in developing and implementing HR policies, procedures and learning material which includes conducting periodic reviews.
• Other ad-hoc duties assigned by the company.

Requirements:

• Degree in Business or HRM with at least 8 years of related experience in HR.
• Working knowledge of multiple human resource disciplines, employee relations, diversity, performance management, payroll, talent acquisition, and learning & development.
• Good analytical, problem solving, writing and communication skills.
• Able to work independently and as part of a team in a fast-paced environment.
• Bilingual in English and Mandarin to liaise with Chinese counterparts (as the case maybe).
• Highly detail-oriented, analytic, energetic, and self-motivated individual.
• High degree of organizational and time management skills; able to set and manage expectations and competing priorities.
• Able to commence on short notice will be an added advantage.

Primary Functions:

• To provide high-quality support to all open projects of the Technical Team

• To ensure that clients get the best support they need

• To resolving escalated customer complaints without the need for team lead intervention

• Organise and control project elements & provide reports to Technical Director on project status

• Develops project objectives by reviewing project proposals and plans; conferring with management.

• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.

• Determines project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.

• Confirms product performance by designing and conducting tests.

• Determines project schedule by studying project plan and specifications; calculating time requirements; sequencing project elements.

• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.

• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.

• Controls project costs by approving expenditures; administering contractor contracts.

• Prepares project status reports by collecting, analysing, and summarizing information and trends; recommending actions.

• Contributes to team effort by accomplishing related results as needed.

• Responsible for professional services targets

• Work closely with commercial team to ensure swift closure of projects

• Manage internal project team members and external vendor or/and partners

• Any issue arising from the project to be reported in a timely manner to the relevant personnel to reduce time wastage

• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there are any delay or/and gaps

• Create and maintain comprehensive project documentation

• Experience in managing (small-mid size) IT solution projects

Requirements:

• Highly motivated and willing to learn new technologies and able to work under pressure

• Resourceful, creative, independent, and able to work well in a team

• Action and customer oriented

• Excellent Time Management

• Takes initiative and adheres to deadlines

• Taking ownership of projects and able to communicate easily with information holders

• Excellent interpersonal, presentation, writing and communication skill

• Good soft skills

• Able to communicate IT technology and process effectively

• Experience in managing (small-mid size) IT solution projects

• Degree Holder

• CCNA / Microsoft ccse / ITIL v3 (Not a must)

• CAPM / PMP / Scrum (Preferably to have)

Other Information:

• Salary will commensurate with qualifications and experiences

• 13-month AWS / Variable bonus

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

- Develop monthly, quarterly, and annual sales plans;

- Develop and implement strategies to bring in new business;

- Pursue new sales opportunities, gather inbound leads, and follow-up calls/meetings;

- Work effectively with internal stakeholders & external vendor to achieve business goals;

- To understand the material costing for printing, carpentery and signages;

- To understand the operation of printers, summa cutter, CCD CNC & Oscillating machine and CCD Laser cutter;

- To understand the labour cost for production;

- To attend briefing/meeting and site measurements for production for the projects undertaking;

- To ensure the production of the projects undertaking;

- To ensure the installation and delivery of the projects undertaking.

Requirements :

- Diploma or Degree in any field;

- At least 2 or 3 years of corporate sales experience/ project management;

- Proficient in MS Office (Excel, Word, PowerPoint);

- Strong time management skills;

- Passion for relationship building and selling;

- Strong presentation and negotiation skills;

- Customer service- orientated attitude;

- Ambitious and driven personality with a hunger for success.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

At NTUC Health, we take an active approach in developing our people. We offer various education opportunities such as on-the-job training, formal learning courses and even scholarships so you can be better positioned for job roles of the future in an ever-changing work environment.

RESPONSIBILITIES

At NTUC Health, we believe age is just a number! Seniors can lead exciting, purpose-driven lives, doing the things they love. If you have a strong desire to help seniors redefine their golden years and continue living vibrantly like we do, join us!

Our goal is to make our seniors' lives more fulfilling. That is why our community and volunteer activities are at the heart of what we do. As the Manager, Innovation Project, the heart of the team, your mission is to shape and drive innovation by delivering strategic projects which are cross-functional in nature or involve strategic process improvement efforts or innovation efforts to support the new and evolving AAC model.

One key project that this role will be expected to help drive the transformation which includes process redesign and improvement effort to uplift the capability of AAC.

You will need to

• Support Senior Manager, Strategic Operations on project management, including timeline management, stakeholder engagement, data analysis and tracking of project progress and deliverables
• Process redesign and improvement, including documentation of best practices and new/improved policies, guidelines and SOPs as part of knowledge management
• Collaborate closely with various business units and supportive functional teams to establish comprehensive user requirements for features that facilitate process enhancements. Additionally, collaborate with project stakeholders to devise alternative solutions, as necessary.
• Facilitate and monitor the implementation/adoption of processes be it improvements or new to ensure overall standardisation

You should

• Thrive in a collaborative and dynamic environment
• Have strong communication and stakeholder management skills
• Enjoy transforming data into actionable insights
• Be proficient in Google Suite Applications

It would be great if you

• Have an interest/passion for working with seniors, partners and new people groups
• Are able to converse in local languages

• Experience in project management and process improvement work
• At least 5 years of relevant working experience
• Degree in business management / engineering or knowledge of LEAN/Six Sigma/AGILE/design thinking methodology preferred

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Key Responsibilities:

1. Logistics Strategy:Develop and implement logistics strategies that align with business objectives.
   Optimize logistics processes to improve efficiency, reduce costs, and enhance customer satisfaction.
   
2. Inventory Management:Oversee inventory control and manage stock levels to ensure products are available for delivery.
   Work closely with the warehouse team to ensure proper storage and handling of goods.
   
3. Transportation and Distribution:Manage transportation operations, including scheduling, route planning, and fleet maintenance.
   Coordinate the distribution of goods to ensure timely and accurate deliveries to customers.
   
4. Supplier and Vendor Relationships:Collaborate with suppliers, carriers, and other logistics partners to ensure smooth operations.
   Negotiate contracts and agreements to secure the best terms for the organization.
   
5. Compliance and Safety:Ensure compliance with local, national, and international regulations related to logistics and transportation.
   Promote a safe working environment and enforce safety policies and procedures.
   
6. Process Improvement:Continuously assess and improve logistics processes to enhance efficiency and reduce costs.
   Implement new technologies and practices to streamline operations.
   
7. Budget and Cost Management:Develop and manage the logistics budget, ensuring cost-effectiveness in all operations.
   Monitor and control expenses to achieve financial targets.
   

Qualifications and Skills:

1. Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
2. Proven experience in logistics management or a similar role.
3. Strong leadership and team management skills.
4. Excellent problem-solving and decision-making abilities.
5. Proficiency in logistics software and technology.
6. Knowledge of transportation, warehousing, and inventory management.
7. Strong organizational and time management skills.

Working Conditions:

• Work schedule: 5.5 days per week, typically Monday to Friday with a half-day on Saturday.
• Work environment: Office and warehouse

IFSAM is in the business of fund management. It raises capital from investors to invest in private credit loans. If you have 5 years of corporate loans experience in the SME segment, this is an excellent opportunity to learn about the operation and risk management of collective private credit funds, and launch a career in asset management.

Responsibilities:

• Conduct thorough financial and qualitative analysis on companies.
• Conduct risk management analysis of various types of lending proposals
• Ensure all security documents are in order prior to disbursement.
• Perform annual credit review.
• Collaborate with fund administrator and perform fund-related administrative tasks.
• Collaborate with compliance company to fulfil all compliance requirements.

Requirements:

• Degree with at least 5 years of relevant credit work experience in corporate lending/credit to SMEs.
• Proficient written and verbal communication skills.
• Capable of working independently with minimal supervision
• Able to communicate effectively with various internal departments ensuring seamless coordination and collaboration.
• Possess strong analytical skills to assess the creditworthiness of SME borrowers.
• Team player, pro-active and results-oriented.
• Ability to raise capital from High-Net-Worth individuals and corporations would be an added advantage.

About the job

TPV is the global licensee of the Philips brand for Monitors, TV, Audio & Accessories categories. TPV is a place to do great work, offering you the opportunity to make an impact in the Multi-media Entertainment space while working with multi-national teams located across the globe. TPV is a great place to build your career, providing you with an international experience that will put you on an accelerated growth, both personally and professionally.

The Sales Manager is responsible for the sales of Philips Audio & Accessories. She/he is tasked to optimize sales value through building strong relationships with existing key accounts, while expanding customer base to cover unaddressed markets/ channels.

The Sales Manager reports to the Singapore and Export Market Sales Leader. In the execution of daily business operations, she/he will need to interact with internal functions of Marketing, Supply Chain, Regional Product.

Key Responsibilities:

• Achieve assigned sales & profitability targets
• Additional KPIs include: Stocks in warehouse (SIW), Ageing stocks (>2M%), Stocks in trade (SIT), Account Receivables
• Drive planned strategies, corrective measures to ensure the achievement of the business overall policy in terms of sales targets, distribution, visibility, product mix, and channel training plans.
• Conduct Customer Business reviews on quarterly basis and report achievement to Sales Leader on a timely manner.
• Maintain Channel Strategy and Trade policies pre-aligned with Sales Leader. (This include negotiating/developing trading terms & maintaining successful business relationships with all prospects.)
• Report back business trends and opportunities. Work with Sales Leader & Regional Product team to build business cases to develop identified opportunities.
• Work closely with Supply Chain team on monthly demand forecast plans.
• Work with Marketing to define sales collateral required for target markets.
• Monthly sales reporting for analysing and summarizing information in market movements (e.g. sales report by account, sales forecast, etc.)
• Manage small team consisting of sales person & store promotor.

Job Requirement :

• Minimum 8 years’ experience in sales management (offline & online), in consumer electronics space. Experience in headphones, mobile/home accessories categories, will be advantageous.
• Strong industry network.
• Effective communicator; ability to effectively engage senior external & internal stakeholders.
• Ability to work independently & deliver on tight deadlines with minimal supervision.
• University degree, preferred, but not essential.

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures.
• Review and maintain all HR related policy.
• Posting of recruitment advertisements
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding.
• Handle work pass administration including work pass application, renewal, and cancellation.
• Ensure HR policies and practices are legal compliance throughout human resource management.
• Assist in checking through payroll records
• Handle other ad-hoc duties that are assigned

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• Maintaining employee record, employee payment details and health records, employee relation and communication

To provide excellent service to our clients and ensure recommendations are done based on customers’ concerns.

To assist the Branch Manager in the overall operation of the branch eg: staff MC, Punctuality, Daily Sales target, Staff appraisal, current promotions and updates etc.

To achieve personal sales target and assist in achieving monthly sales target set out for the branch.

To motivate staff in building teamwork and create a good working environment.

To assist the Branch Manager to run the outlet efficiently and effectively.

To create teamwork among colleagues & good communication.

To assist in making cold-calls to customer

To accept any additional responsibilities assigned to you by the management.