The Assistant/Restaurant Manager, Entrepôt oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to the Acting Manager, F&B Service.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

Company: Pharma MNC - New Plant
Location: Tuas
Position: Contract Senior OPEX Specialist
Duration: 1-year contract (with potential for conversion to FTE)
Start Date: As soon as possible / 1 month's notice acceptable

Salary Package:

• Base Salary: Up to $6,500
• Transport Allowance: $250
• Completion Bonus: 1.5 Months

Transport Pick-Up Locations:

• Jurong East
• Boon Lay
• Choa Chu Kang (CCK)
• Woodlands
• Tampines
• Sengkang
• Bishan
• Paya Lebar
• Yishun

Benefits:

• 16 days Annual Leave
• 14 days Medical Leave
• 46 days Hospital Leave
• $400 outpatient claims

Key Responsibilities:

• Lead and execute operational excellence (OPEX) projects within the new plant.
• Utilize technical skills to deliver hands-on project management.
• Collaborate with cross-functional teams to identify areas for process improvement.
• Document and report on project progress and outcomes.

Requirements:

• Proven hands-on experience in operational excellence or related fields.
• Technical skills in project execution; PMO certification is a strong plus.
• Strong problem-solving abilities and attention to detail.

Important Notes:

1. This is a 1-year contract role that is currently not renewable, but exceptional candidates may be considered for full-time employment.

Education:

• Degree: A bachelor’s degree in a relevant field such as:Engineering (Mechanical, Industrial, Chemical, etc.)
  Business Administration
  Operations Management
  Supply Chain Management
  
• Postgraduate Qualifications (Optional): A master's degree or relevant certifications in:Business Administration (MBA)
  Project Management (PMP, PMI-ACP, etc.)
  Lean Six Sigma (Green Belt or Black Belt)
  Operational Excellence or Continuous Improvement
  

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Acting Assistant Front Office Manager.

Responsibilities

You will:

• Assist guests with check-in and check-out procedures
• Ensure all guests are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all guests' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist guests in making travel, tours and restaurant reservation arrangements
• Manage guests’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback and complaints, referring them to supervisors and managers
• Perform related tasks as assigned

Job Requirements

You have:

• Possess a good command of spoken and written English
• Pay attention to details
• Excellent team player and service-oriented
• Passion in learning a variety of tasks, including handling paperwork
• Willingness to perform shifts

Work Location: North

Working hours: Monday - Friday, Alternate Saturday

Responsibilities:

• Supervise and lead the client’s direct contractors (cleaning & waste), ensuring high cleanliness standards are maintained throughout the facility, and ensure efficient and effective cleaning operations.
• Conduct regular housekeeping tasks with the client’s direct Contractors for facilities inspection, ensure cleanliness and hygiene, related systems & maintenance services meet the standards for the client.
• Check and ensure housekeeping staff are trained on cleaning techniques, safety protocols, and customer service.
• Address housekeeping & recycling-related issues and concerns, take appropriate actions to resolve issues promptly/ provide solutions and support as needed.
• Work with the Zone Managers on the routine inspection and gather feedback and inform the respective Contractors to follow up with works or inform the client where a work order is required.
• Consolidate, review and submit reports to the client including Contractor’s performance according to respective contracts.
• Assist in the development, implementation, and monitoring of recycling programs, and ensure proper disposal of waste materials adherence to recycling guidelines and environmental regulations.
• Collect and analyse recycling data, preparing regular reports on recycling metrics and performance to support the client.
• Collaborate with suppliers and vendors to ensure good environmental practices are adhered to include but not limited to the adoption of environmentally friendly products.
• Collaborate with suppliers and vendors to ensure good waste management practices are adhered.
• Identify opportunities to improve recycling processes and propose innovative solutions to increase recycling efficiency.

Requirements:

• Diploma in relevant area of Estate Management, Hospitality Management or equivalent.
• Minimum 3 years of relevant working experience.
• Demonstrated commitment to environmental sustainability and recycling initiatives.
• Strong attention to detail to maintain high cleanliness standards.
• Familiarity with relevant regulations and compliance requirements related to recycling and waste disposal.
• Excellent PC skills and fully competent in MS Office software.
• Good writing, interpersonal and communication skills, service oriented and ability to work independently.

viii. Ability to perform daily routine checks and prepare reports and proposals when necessary.

• Prepare ingredients for cooking, including portioning, chopping, and storing food before use
• Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment
• Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption
• Prepare and cook food according to recipes
• Serve food (for example, soup, desserts, sides, entrees) in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance
• Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards
• Ensure food storage areas are clean
• Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption
• Follow and ensure compliance with food safety and handling policies and procedures
• Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away.
• Adhere to company policies and statutory requirements with regards to health and safety, sanitation, and fire procedures.
• Ensure all food products are stored properly in their appropriate fridges and storage containers throughout shift.

Job Requirement

• Candidate must possess at least Professional Certificate/NiTEC in Food & Beverage Services Management or equivalent.
• Have basic cooking and sanitary knowledge.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Culinary
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent.

We are looking for a Cook to join our team!

As a Cook, we rely on you to:

• Ensure the food quality is always of high standards
• Maintain the food preparation process in alignment with Shangri-La's service and hygiene standards
• Ensure all Health and Safety standards and policies are followed correctly
• Ensure accurate food preparation by checking reservations and events
• Ensure timely set-up according to event orders or reservations

We are looking for someone who:

• Has a passion for Culinary
• Enjoys interacting with people
• Enjoys being challenged
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

Job Description

1. Whole Shop operation management and reporting to shareholders for monthly sales turnover.
2. Employment management for retaining employees.
3. Planning for the customer management.
4. Planning marketing strategic for new customer cultivation.
5. Hospitality planning for the shop.
6. Instruction hospitalities to all employees.

Requirements

1. Must have minimum 20 years F&B shop working experiences.
2. Must have minimum 20 years F&B shop management experiences.
3. Prefer to have good communication skills.
4. High Japanese language abilities (Speaking, Reading & Writing) are required as the language for reporting to shareholders are all in Japanese languages.
5. Prefer to have hospitality industry experiences.

The True Group is one of Asia’s largest fitness and wellness groups, which mainly consist of business in fitness and yoga. Established in 2004, this Singapore brand has clubs in Singapore and Taiwan.

The True Group collaborated with Kontafarma China to grow its footprint in the fitness and yoga business. You will be joining the True Group’s finance team based in Singapore, while working closely with its counterparts in Hong Kong and China.

Responsibilities:

• Implements financial and accounting best practices and oversees critical accounting procedures to ensure legal compliance with financial reporting and banking regulations at the local, state, and federal level.
• Leads planning and forecasting activities with business partners to achieve investment and accounting goals.
• Reviews financial reports and advises corrective action accordingly.
• Collects and analyzes data to prepare financial forecasts and suggest strategies to address challenges and leverage strengths.
• Analyzes revenue, expenses, cash flows, and balance sheets to optimize profitability and transparency.
• Reviews and processes payments made to clients, vendors, and other business partners.
• Looks for ways to cut costs without impairing the long-term financial health of the organization.
• Maintains an accurate filing and record-keeping system for all financial statements and company documents.
• Executes revisions and updates to procedures, policies, and systems to facilitate the expansion and scaling of the business and increase transparency and compliance.

Requirements:

• Diploma/ degree in Accountancy
• 5 – 7 years relevant working experience preferred
• Team player with strong interpersonal and communication skills, and willingness to collaborate across multiple teams.
• Proficient verbal and written communication skills in English and Mandarin

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Summary
To provide excellent guest service and ensure a safe environment for guests. Collaborate closely with the Residence Manager to create memorable guest experiences.

Responsibilities

• Provide courteous and efficient service in the breakfast lounge.
• Prepare and present breakfast as per standards.
• Maintain cleanliness and organization of the lounge area in accordance with food safety and hygiene standards
• Manage food inventory and supplies, including ordering and restocking as needed.
• Respond to guests’ complaints, requests, and inquiries efficiently and tactfully.
• Collaborate with team members to ensure a seamless and enjoyable guest experience.
• Be familiar with Serviced Residence facilities and functions, and assist with property event or activities when needed.
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
• Cook and/or prepare simple food items for breakfast.
• Perform light housekeeping duties such as dishwashing, sweeping and mopping the breakfast lounge, and toilet cleaning.
• Undertake any other duties assigned by superiors diligently and professionally.

Requirements

• Prior experience in a similar role is preferred.
• Food Hygiene Certificate is mandatory.
• Possess excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Reporting time is 6am or latest 615am.

As a Learning Partner, to engage business leaders for the development of new capabilities competencies and skills, fostering a culture of learning and innovation for the job family.

Design, develop and implement learning programmes, initiatives and processes that are aligned with organisational capability development and lifelong learning goals, as well as to address skill gaps in the workforce.

Programmes and Sponsorship Management

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The Opportunity

• Opportunity to work with one of the leading banks and gain good work exposure in product management and marketing
• Starts off as 12months contract with chance for extension and conversion
• Office Location: CBD

Talent:

• The asssociate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement. He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make the bank the preferred payment methods and to deliver superior value to our customers
• Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.
• Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.
• Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation
• Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth
• An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
• Work with Line Manager to develop long-term strategic initiatives

Responsibilities

• Degree Holder
• Minimum of 1-3 years of experience
• Product and Usage Management in payments or mobile payments preferred
• Experience in payments with both consumer and merchant preferred
• Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners
• Customer centric, able to understand and anticipate what customers need
• Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package to [email protected]
• All shortlisted candidates will be contacted

Jobs Responsibilities

• Assist the Consultants in sales support work
• Work with Consultants / Bankers to arrange medical booking, preparation documentations and obtain financial documentation and KYC requirements
• Attend client’s medical examinations or other client’s meetings in Consultant’s absence (face to face with clientele)
• Liaise with Bankers and clients for meetings, medical arrangement, new & ongoing application documentation and policy delivery.
• Submission of application documentation to insurance companies
• Update Consultant on their pipeline and cases and to ensure that sales meetings are updated in the systems
• Ensure client documentation are complete, aligned and satisfied with internal & insurance company compliance and due diligence.
• Manage and bring all the cases under care into completion (includes follow-up/negotiation with insurers/underwriters)
• Work with Consultants and Client Servicing to ensure prompt preparation and completion of annual reviews
• Work closely with Illustration and Inforce Team on day to day basis on new and existing policies
• Prepare specific client’s power point presentation and product comparison for client’s meeting

Job Requirements

• Prior work expeirence in financial advisory/wealth planning

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

• In charge of specific station in the kitchen and responsible for all dishes that are prepared in this section
• Coordinate food production, stock and quality in the relevant station that the Chef de Partie is assigned to
• Check all set-ups for restaurant and events and coordinate food display and timing
• Supervise demi chef and cooks to make sure duties assigned are completed as per standards.
• Ensure station is organized meals go out on time and the work area is clean and orderly
• Rotates between different stations whenever needed to learn more
• Constantly check the quality of food prepared with regards to taste and temperature as per standard
• Maintain uniform presentation and garnish of all dishes as per set standards
• Monitor and fully implement the portion control established with the recipes to reduce spoilage and wastage
• Ensure smooth and effective communication between various kitchen stations.
• Supervision on receiving stocks to make sure stocks are received are correct.
• Ensure proper and timely maintenance of machineries and equipment, liaising with kitchen in charge if required
• Oversee that cleanliness standards are met for equipment, workstations and environment
• Adheres to rules and regulations set by the Management
• Willing to work shifts

Job Requirement

• Candidate must possess at least Professional Certificate/NiTEC in Food & Beverage Services Management or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Culinary

The F&B Ambassador will be responsible for assisting in the restaurant operations to ensure that the guest experience, beverage quality and departmental revenue and profit goals meet its highest standard. He or she will report directly to the Restaurant Manager.

• Greet and guide customers to their tables and assist them in seating
• Manage a waiting list and seating chart
• Print special occasion menu and set up table accordingly
• Check table arrangement before and during service, ensuring table requests are met whenever possible
• Check on guests regularly to ensure their satisfaction and promptly resolve any issues or concerns.
• Coordinate with bartenders to serve beverages and ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
• Assist with general cleaning tasks such as sweeping, mopping, and sanitizing workstations and dining areas.
• Monitor and restock supplies as needed, such as napkins, straws, and condiments.
• Collaborate with kitchen and bar staff to address any issues or special requests from guests.
• Any other ad-hoc duties as assigned

Requirements

• No experience needed, training will be provided.
• Excellent communication and interpersonal skills.
• High initiative and positive attitude.
• Able to multi-task and work in a fast-paced environment.
• Willing to work on weekends, public holidays, and rotating shifts.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.
• May be required to work weekends, and/or holidays, depending on business requirements.

Responsibilities:

• Handle full set of accounts (AR, AP and GL)
• Prepare monthly financial reports
• Issuing invoices, statement of accounts and reminders
• Issuing payments to suppliers
• Prepare and submit of GST
• Coordinate and liaise with external parties like external auditors
• Attend to owners on enquires regarding their statement
• Supervise and guide Accounts Assistants
• Receiving, courier or handling cash/cheques from clients
• Banking of cash/cheques
• Complete ad-hoc projects or tasks as assigned

Requirements:

• Minimum Diploma in Accounting related
• At least 3 years of Accounting work experience
• Proficient in MS Office applications
• Meticulous, resourceful & motivated
• Strong interpersonal and communication skills

Bartender

• Ensure that alcoholic drinks are served in accordance with the state and local laws, ordinance, rules and regulations.
• Know how to use bar equipment efficiently and safely.
• Help control wastage and costs by ensuring that daily bar inventory is kept.
• Maintain bar sanitation.
• Prepare drinks promptly.
• Accommodate taste preferences of individual guests.
• Keep control of the cash (if any), alcohol storerooms and other limited access areas.
• Demonstrate suggestive selling and up-selling.
• Keep proper inventory and requisition of bar stock.
• Make entries in the Bar Logbook.
• Always maintain professional confidentiality.
• Make sure that all products served are accounted for on the final bill before presenting it.
• Clear tables throughout the guest’s experience in accordance with the hotel’s standard operating procedure.
• Adjust services to suit guests’ requests and personalizes any interaction with them.
• Support review simulation processes and update evaluation criteria for a smooth operation.

Job Requirement

• At least 1 year of experience in a similar capacity.
• Excellent knowledge of in mixing, garnishing and serving drinks.
• Positive attitude and excellent communication skills.
• Ability to keep the bar organized, stocked and clean.
• Passionate in bar tendering.

Responsibilities:

• Support leadership in developing, planning and implementing continuous improvement and innovation programmes, adhering to the National Standards of Healthcare Work.
• Develop, conduct and customize training and hands-on application programmes in Lean Thinking, RCA and Design Thinking methodologies
• Facilitate events, projects and workshops, providing advice on Rapid Improvement (RIE), Process Preparation (2P) and 6S
• Provide guidance to a pool of in-house trained facilitators
• Drive and support innovation and digitalization efforts
• Introduce and administer Quality Improvement Project awards
• Organize the annual Quality & Safety Festival
• Coordinate MOH, AIC or RH (CGH) initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze survey data and follow-up with improvement efforts
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross institutional improvement projects
• Any other tasks as assigned by HOD

Requirements:

• Min Degree in Business / Industrial Design / Engineering / Medicine / Nursing / Pharmaceutical Science
• Certified Lean Six Sigma Green or Black Belt is highly preferred
• At least 5 years of relevant work experience in Healthcare
• Experience in facilitating workshops and conducting training
• Experience in applying Design Thinking framework and other human-centric design techniques, including persona development, jobs-to-be-done, crafting of insights, journey mapping, rapid prototyping and the building of wireframes, clickable or physical prototypes is highly preferred
• Experience in design and marketing will be an added advantage
• Excellent planning, analytical, problem solving and communication skills are essential.
• Is highly self-motivated and driven, possessing a positive can-do attitude and the perseverance to overcome challenges

Interested candidates please send your updated resume to:

[email protected]

Subject: Manager, Clinical Quality

EA Personnel : Kate Leau Wei Xuan (R1552331)

Company Registration: 99C4599

The Job:

• Lead, coordinate, and manage joint lab projects in the field of materials and processing technologies, ensuring alignment with company goals and timelines
• Oversee the design, synthesis, and characterization of advanced polymers with debonding on demand functionality.
• Manage the Lead Technology Developer and Scientist
• (Processing Technologies), ensuring high-quality research and development.
• Apply project management skills to prioritize tasks, allocate resources efficiently and track project progress

The Requirements:

• PhD or Master’s in Material Science, Polymer Chemistry, or related field.
• 10+ years of industry experience, with at least 5 years in project management and leadership roles in material development
• Expertise in coordinating the development of materials with debonding on demand (DoD) functionalities and ensuring their commercial viability

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Description

• To generate, maintain and further develop sales forecasts for allocated customers’ accounts.
• To develop a new customer base through cold-calling, relationship management and industry contacts to maintain strong account relationships with the customers.
• To work cross-organizationally to co-ordinate pre-sales, professional services and support resources to drive successful solutions for customers.
• To achieve sales quota through identifying and gaining business from customers or new prospects and ensuring customer’s satisfaction through the products and services provided.
• To have a good understanding of the IT Products Solution and Services.
• To participate in development of value propositions and to negotiate successfully to close sales.
• To report on customer activities and general market activities at weekly sales meeting review.
• Any other ad hoc duties as assigned by supervisor.

Job Requirement

• Minimum 2 to 3 sales experiences in the relevant IT industry.
• IT Product Solution knowledge in Information Technology.
• Strong presentation and negotiation influencing skill.
• Track record of consistent sales quota achievement and must be results driven to achieve target.
• Possess the ability to understand business problems that the prospects are resolving and able to qualify sales opportunity.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description:

• Manage projects and renovations for hospitals, medical centers, and related units.
• Track and support preventive maintenance, service contracts, and car park operations.
• Assist with assigned projects, ensuring they meet deadlines and budgets.
• Solve problems independently and work well with various departments.
• Oversee contractor and vendor schedules to minimize disruption.
• Coordinate with colleagues and contractors to maintain equipment and facilities.
• Perform other duties as assigned by supervisors.

Requirements:

• Degree in any of these field :
• Engineering (Mechanical, Electrical, or Civil)
• Facilities Management
• Project Management
• Construction Management
• or a related field
• No need experience , On Job Training Provided ( Pay Range : 3K - 3.4K* )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Compensation & Benefits, Manpower Planning, HRIS Support
- Preparing and generating monthly HR reports such as headcount, attrition & retention, manpower budgeting & costing, and slides for internal presentation government and stakeholders statutory reporting and submissions (for e.g. MOM surveys, etc.).
- Conduct data analysis and reporting solutions based on business needs for management review.
- Managing and administering the employee performance reviews and processes.
- Managing and facilitating the annual manpower planning, monitoring, reporting, and budgeting process.
- Providing HR Information Systems (HRIS) support through partnership with IT, HRIS vendor, and coaching to all levels of the organization.
- Administering all annual increments, promotion increments, Annual Wage Supplements, and bonus payouts.
- Partnering closely with the HRBPs on compensation & benefits strategy and execution.
- Reviewing and implementing HR policies in compliance with government legislation and ensuring efficiency and compliance of HR department's internal workflow and processes.

Interested applicants, please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si
Personnel EA License No.: R2197171
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are looking for a Service Centre Associate to join our team!

As a Service Centre Associate, we rely on you to:

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

If you are the right person, what are you waiting for? Click the apply button now!

We are looking for a Front Office Associate to join our team!

As a Front Office Associate, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Regional HR Manager

Are you passionate about driving strategic HR initiatives and making a real impact across diverse markets in Asia? Kaplan is looking for a dynamic Regional HR Manager to provide expert support and advice to business units, shaping a culture of excellence, engagement, and compliance. If you're proactive, data-driven, and thrive in a fast-paced, collaborative environment, we want you on our team!

Key Roles and Responsibilities:

• HR Business Partnering
  • Act as a trusted HR advisor and business partner to business units across the region.
  • Deliver integrated HR services and solutions to the business units and to support them in achieving their business objectives.
  • Build and maintain a strong and positive relationship with employees in these business units.
  • Lead and contribute positively to regional and group initiatives.
• HR Compliance
  • Work closely with HR, Legal and external parties to ensure that HR policies and procedures across the region are compliant with local labor laws and regulations, and Kaplan group policies. This includes regular reviews of existing policies and procedures and recommending changes or develop new policies based on legislative and regulatory developments.
  • Maintain accurate HR records and oversee or support audits as necessary.
• HR Information System, Data & Reporting
  • Work closely with UK HR and business units in the region to establish the group HR information system (Workday) as the system of record for all our global operations.
  • Implement administrative procedures and audit processes that ensure employee information is complete, accurate and kept up to date.
  • Ensure compliance with applicable data privacy regulations in each location and internal security protocols. Manage access controls, permissions and user roles within the HRIS to protect sensitive employee information.
  • Generate reports to support HR decision-making and analysis of data trends and metrics to identify areas for improvement or efficiency. Provide insights and recommendations based on data to support workforce planning, talent management, and organizational development.
  • Work with colleagues from HR, IT and external vendors to integrate HRIS with other business systems (e.g. payroll) and ensuring seamless data flow between systems through interfaces or APIs.
  • Ensure accurate data is provided for administering the annual employee engagement survey.
• Employment Solutions
  • Advise business units on resourcing models and contractual options that are appropriate and futureproofed for each jurisdiction.
  • Undertake research and analysis and provide information on Asia markets in terms of talent and resourcing pool and rewards approach etc.
  • Partner with Employer-of-Record providers in managing resources based in Asia.
• Employee Engagement & Relations
  • Provide advice and support to managers and employees in building a great workplace.
  • Coach and advise people managers on employee relations issues across multiple locations.
  • Support case management of employee relations cases that are escalated or reported.
  • Work with business units in communicating employee engagement survey results and provide support in developing action plans to improve employee engagement.
• Compensation & Benefits
  • Assist in evaluating current compensation practices and recommend cost-effective, trend-aligned changes when needed.
  • Provide compensation input and pay guidance for each market.
  • Coordinate the annual salary and bonus review process.
• Communications
  • Ensure appropriate and timely communications are received by offices in the region.
  • Champion a culture of equality, diversity, inclusion. Drive and communicate company's EDI initiatives across the region.
• Training & Development
  • Support talent growth and development by identifying training needs and coordinate development programs for employees within the region.
  • Ensure all mandatory online training modules are available and deployed to relevant employees and completed as required.
• Undertake any other duties as assigned.

• A recognized Bachelor's degree in Business, HR or equivalent.
• Minimum 5 years of regional HR business partnering experience.
• Hands-on experience in managing the full spectrum of HR functions and providing HR operational support and advice across the region.
• Strong knowledge and understanding of the Asia labour market, trends, practices and statutory legislations with priority focus on China, Japan, Korea and Thailand.
• Savvy and proven track record in stakeholder management and engagement across countries, with the demonstrated ability to advise, guide and influence at varying levels within the businesses, whilst assessing and advising on any potential risks.
• Proven experience in driving HR related changes and transformation.
• Prior experience in HR dashboard and analytics.
• Highly organised with strong business acumen and ability to align HR initiatives with organisational goals
• Good appreciation and understanding of different cultures
• Strong interpersonal skills with the ability to communicate effectively with key stakeholders at all levels. Able to balance expectations of multiple stakeholders and effective at negotiating outcomes.
• Proficiency in Workday and Office 365 will be advantageous

• Working Hours: Monday to Friday, 9am to 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)