ROLE RESPONSIBILITIES

• The reviewing of site purchase orders to ensure that the applicable requirements are met
• The control of on-site and off-site vendor inspectors
• The compliance on of vendor inspection assignments packages
• The coordination and resolution of any nonconforming product Reviewing vendors' QA/QC systems per contractual requirements
• Attendance at the site and inspection procurement meetings
• Coordination of vendor quality approvals when required
• Ensure the verification of documentation and certificates for materials purchased by vendors
• Review of supplier quality plans against contract requirements
• Review procurement documents to ensure that quality requirements have been correctly translated into purchase requisitions and design documents
• Review supplier inspection procedures and personnel qualifications
• Review supplier material certificates
• Take part in supplier audits and surveillance
• Coordinate with the company discipline engineers for the resolution of technical discrepancies
• Coordinate with management for quality improvements Issue nonconformance reports
• Track all nonconformance reports
• Please coordinate with the owner representative on all procurement issues Monitor
• progress of all purchase requisitions

Working Hours: Monday to Saturday, 9 am to 6 pm.

May need to work on Sundays if required.

Join our dynamic team as a Restaurant Manager, where you will play a critical role in ensuring our restaurant operates smoothly and efficiently every day. We are looking for a dedicated leader who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Ensure all kitchen equipment is well-maintained and operational, adhering to SFA standards; promptly inform the management team of any issues.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Requirements:

• A positive attitude and a strong willingness to learn.
• Display integrity, initiative, and a proactive approach to challenges.
• A true team player who values collaboration.
• Strong communication skills to engage effectively with staff and guests.
• Minimum of 3 years of related experience.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years
• Customer service: 3 years
• General management: 3 years

If you are passionate about the hospitality industry and have the drive to elevate our restaurant experience, we want to hear from you! Apply today to join our team and help us create memorable dining experiences.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

Job Title: Relationship Manager
Company: Affinite Solutions Private Limited
Location: Singapore

Job Highlights

• Pathway to Management: Be part of the first intake with a unique fast-track to leadership roles, shaping the future of Affinite’s management team.
• Transformative AI Solutions: Lead the launch of Actuals.ai—a cutting-edge generative AI platform set to redefine the B2B2C consumer finance landscape.
• High-Growth Market Potential: Enter an expansive, high-demand market with boundless opportunities for advancement and financial success.

Company Overview

Affinite Solutions is a trailblazing technology company dedicated to solving high-impact B2B challenges, particularly within underserved areas like employee benefits and rewards. We are now launching our flagship AI-driven platform, Actuals.ai, designed to revolutionize the consumer finance advisory sector. Our innovative approach combines deep market insights with generative AI to create groundbreaking solutions that will reshape advisory services.

Explore more:

• Affinite Solutions: affinite.co
• Actuals Platform : actuals.ai

Role Description

As a Relationship Manager at Affinite Solutions, you will be at the forefront of driving transformative growth and establishing impactful business relationships. Collaborating closely with our product and marketing teams, you'll have the unique opportunity to identify and engage high-potential clients, showcasing how Actuals.ai can revolutionise their business through our generative AI solutions.

This role provides a rare chance to enter an untapped market through a blue ocean strategy, positioning you as a pivotal force in the launch and expansion of Actuals.ai. Our market testing has demonstrated an impressive 50% conversion rate, and with access to 95% of the corporate database, you’ll have a powerful foundation to rapidly develop and expand these client relationships.

Your expertise and drive will make you a critical player in Actuals.ai’s journey to redefine consumer finance advisory. This is your opportunity to leave a lasting impact on an emerging market.

Key Responsibilities

• Strategic Business Development: Proactively identify and engage high-potential clients, initiate insightful discussions, and cultivate relationships aligned with Affinite’s ambitious growth objectives.
• Product-Driven Collaboration: Work with product and marketing teams to understand Actuals.ai’s unique advantages and communicate its value to prospective clients in a compelling way.
• Market Penetration & Strategy Execution: Leverage our blue ocean strategy as a first-mover in this market, generating business opportunities and driving sustainable growth in an emerging sector.
• End-to-End Relationship Management: Build and maintain strong client connections, ensuring satisfaction, anticipating future needs, and uncovering opportunities for collaboration.

What We’re Looking For

• Relentless Drive: A proactive, determined mindset with a passion for success in a fast-paced, high-growth environment.
• Sharp Business Acumen: Ability to quickly understand client challenges and identify how Affinite’s solutions can drive impact and efficiency.
• Outstanding Communication Skills: Natural ability to build rapport, convey value, and make meaningful connections.
• Growth-Oriented Mindset: Hunger for growth and a desire to continuously learn and advance, with a strong interest in progressing to a management position.

Why Join Us?

• Rapid Career Advancement: Join our inaugural intake for a chance to fast-track into management and shape the future of Affinite Solutions.
• Innovative Environment: Work with pioneering generative AI technology that is set to transform the B2B2C space in consumer finance.
• Dynamic Team Culture: Thrive in a fast-paced, supportive, and collaborative environment that values resilience, grit, and a growth-oriented attitude.

If you’re a talented, driven individual ready to leave your mark on an emerging market, this is the opportunity you’ve been looking for.

Apply Now to be part of a groundbreaking journey!

Minimum Qualifications

• Education: International Baccalaureate Diploma or higher.
• Experience: Proven track record in B2B sales, preferably in technology, finance, or AI-driven solutions.
• Licensing: CMFAS M5, M9, M9a, M8, M8a certifications.

Preferred Qualifications

• Experience: Minimum 2 years working experience within a bank or financial services company.
• Language Skills: Fluent in English (spoken and written); proficiency in Mandarin is a plus.
• Proven Results: Demonstrated success in achieving and exceeding quotas and strategic goals.
• Skills: Exceptional communication, presentation, problem-solving, and management skills.

We offer a competitive remuneration package with an attractive incentive scheme.

Take this chance to define your career in a high-impact, high-growth environment.

We are a dynamic events and marketing agency specializing in curating bespoke wine and culinary experiences. Our passion lies in creating unforgettable moments that leave a lasting impression on our clients and their sophisticated audiences.

As the Events and Marketing Manager, you will be at the forefront of driving our agency's growth and success. You will play a pivotal role in developing and executing creative marketing campaigns, crafting unique event activations, and building strong client relationships. With your expertise and leadership, you will ensure that our proposals align with client objectives, address concerns effectively, and adhere to timelines.

Responsibilities include:

1. Lead the pitch process, collaborating with the team to craft compelling proposals that meet client objectives and requirements.
2. Drive business development strategies to expand our client base and foster long-term partnerships.
3. Conceptualize and develop marketing campaigns and event activations that captivate and engage our target audience.
4. Co-drive and contribute to the development of intellectual property content and concept papers, enhancing our agency's unique offerings.
5. Foster and strengthen business relationships with existing and potential clients, ensuring exceptional customer satisfaction.
6. Lead brainstorming sessions to develop innovative creative strategies that elevate our events and marketing initiatives.

Qualifications:

1. A minimum of a Diploma or Bachelor's Degree in Business Studies/Administration/Management, Marketing, Journalism, Advertising/Media, Mass Communications, or a related field.
2. At least 5 years of experience in an agency environment, with a proven track record in events and experiential marketing.
3. A deep understanding of all aspects required to create large, complex experiences that resonate with sophisticated audiences.
4. A proactive and adaptable individual who thrives in a dynamic environment, collaborating effectively with teams to navigate uncharted territories.

We are looking for an exceptional leader seeking to lead and mentor in a highly collaborative and creative team - personalities who can carry their own.

A team player who yearns to thrive in a unique environment but also one who can fly solo when the need arises.

A strong desire to pushing the creative limits and ever seeking to try new things.

You're comfortable dealing with clients on a working level and have a strong desire to excel in the industry. Highly adaptive in this ever changing landscape and someone who’s not afraid to voice out opinions, enjoy thrashing out ideas, ripping them to shreds to see if they'd work and then putting it all together again.

If you're a fixer with an eye for detail and creative in problem-solving, WE WANT YOU!

Most importantly, you want to be in an environment where everyone learns and grows together.

Job Title: Relationship Manager
Company: Affinite Solutions Private Limited
Location: Singapore

Job Highlights

• Pathway to Management: Be part of the first intake with a unique fast-track to leadership roles, shaping the future of Affinite’s management team.
• Transformative AI Solutions: Lead the launch of Actuals.ai—a cutting-edge generative AI platform set to redefine the B2B2C consumer finance landscape.
• High-Growth Market Potential: Enter an expansive, high-demand market with boundless opportunities for advancement and financial success.

Company Overview

Affinite Solutions is a trailblazing technology company dedicated to solving high-impact B2B challenges, particularly within underserved areas like employee benefits and rewards. We are now launching our flagship AI-driven platform, Actuals.ai, designed to revolutionize the consumer finance advisory sector. Our innovative approach combines deep market insights with generative AI to create groundbreaking solutions that will reshape advisory services.

Explore more:

• Affinite Solutions: affinite.co
• Actuals Platform : actuals.ai

Role Description

As a Relationship Manager at Affinite Solutions, you will be at the forefront of driving transformative growth and establishing impactful business relationships. Collaborating closely with our product and marketing teams, you'll have the unique opportunity to identify and engage high-potential clients, showcasing how Actuals.ai can revolutionise their business through our generative AI solutions.

This role provides a rare chance to enter an untapped market through a blue ocean strategy, positioning you as a pivotal force in the launch and expansion of Actuals.ai. Our market testing has demonstrated an impressive 50% conversion rate, and with access to 95% of the corporate database, you’ll have a powerful foundation to rapidly develop and expand these client relationships.

Your expertise and drive will make you a critical player in Actuals.ai’s journey to redefine consumer finance advisory. This is your opportunity to leave a lasting impact on an emerging market.

Key Responsibilities

• Strategic Business Development: Proactively identify and engage high-potential clients, initiate insightful discussions, and cultivate relationships aligned with Affinite’s ambitious growth objectives.
• Product-Driven Collaboration: Work with product and marketing teams to understand Actuals.ai’s unique advantages and communicate its value to prospective clients in a compelling way.
• Market Penetration & Strategy Execution: Leverage our blue ocean strategy as a first-mover in this market, generating business opportunities and driving sustainable growth in an emerging sector.
• End-to-End Relationship Management: Build and maintain strong client connections, ensuring satisfaction, anticipating future needs, and uncovering opportunities for collaboration.

What We’re Looking For

• Relentless Drive: A proactive, determined mindset with a passion for success in a fast-paced, high-growth environment.
• Sharp Business Acumen: Ability to quickly understand client challenges and identify how Affinite’s solutions can drive impact and efficiency.
• Outstanding Communication Skills: Natural ability to build rapport, convey value, and make meaningful connections.
• Growth-Oriented Mindset: Hunger for growth and a desire to continuously learn and advance, with a strong interest in progressing to a management position.

Why Join Us?

• Rapid Career Advancement: Join our inaugural intake for a chance to fast-track into management and shape the future of Affinite Solutions.
• Innovative Environment: Work with pioneering generative AI technology that is set to transform the B2B2C space in consumer finance.
• Dynamic Team Culture: Thrive in a fast-paced, supportive, and collaborative environment that values resilience, grit, and a growth-oriented attitude.

If you’re a talented, driven individual ready to leave your mark on an emerging market, this is the opportunity you’ve been looking for.

Apply Now to be part of a groundbreaking journey!

Minimum Qualifications

• Education: International Baccalaureate Diploma or higher.
• Experience: Proven track record in B2B sales, preferably in technology, finance, or AI-driven solutions.
• Licensing: CMFAS M5, M9, M9a, M8, M8a certifications.

Preferred Qualifications

• Experience: Minimum 2 years working experience within a bank or financial services company.
• Language Skills: Fluent in English (spoken and written); proficiency in Mandarin is a plus.
• Proven Results: Demonstrated success in achieving and exceeding quotas and strategic goals.
• Skills: Exceptional communication, presentation, problem-solving, and management skills.

We offer a competitive remuneration package with an attractive incentive scheme.

Take this chance to define your career in a high-impact, high-growth environment.

Job Summary

We are looking for a dynamic and results-driven individual with at least 4 years of experience in sales within venues, events, hospitality, or related industries. The ideal candidate should have a proven track record in identifying and developing sales opportunities, managing client relationships, and driving revenue growth.

Strong interpersonal, communication, and presentation skills are essential, along with the ability to work independently and as part of a team. Proficiency in MS Office (Excel, PowerPoint) is required, and knowledge of CRM and EBMS is a plus. A diploma or degree is a must, and familiarity with the MICe sector and sporting events is highly desirable. This is a non-commission role with a competitive salary of up to $6,500/month based on qualifications and experience. The position is based at the National Stadium and is a permanent position.

Roles & Responsibilities:

• Conceptualize, develop and implement Sales initiatives
• Identify, analyze and follow up of Sales opportunities and enquiries for the venue including the provision of professional event related advice
• Manage, support and service existing clients of the venue including the preparation of required paperwork for venue booking and the processing and settlement of payments
• Analysis of market/industry research and identification of potential market segments and clients to actively identify and source for new business
• Assist in the preparation and monitoring of Sales, Department and budgetary reports as required
• Develop strategies for the achievement of Sales targets and to maximize utilization and all assigned goals and targets
• Management of work plans for provision of booking and sales services, monitoring of workflows and operation and the review and evaluation of methods and procedures
• To execute Sales and other projects as required by SportsHub

Requirements:

• Minimum Diploma /Degree
• Good interpersonal skills with the ability to communicate well at all levels
• Excellent verbal and communication skills with good command of English
• Strong analytical and presentation skills
• Team player with high degree of initiative and able to work independently
• Proficient in office software applications including MS Office, Excel and PowerPoint
• Knowledge of CRM and EBMS is an advantage.
• Minimum 4 years relevant experience in Sales for a venue or related industries such as events and hospitality
• Experienced in MICe and sporting events

Salary:

Up to $6500/mth depending on qualfiications and experience

Note: This is a non-commission role

Location:

National Stadium

Reg No: 96C4864

EA License No: R22110839

Manage the projects in Singapore by driving all the construction activities and ensuring that the projects are completed on time, within budget, and of the highest quality. You will work closely with the consultants and contractors to obtain the necessary authority approvals as well as manage the tendering and contract process. You will be involved in the feasibility study and also working with the relevant department to ensure that the handing over of completed units to the purchasers is carried out effectively and efficiently.

Key Responsibilities:

• Responsible for the overall implementation and completion of construction projects within scheduled time, and cost and meet client quality requirements & contractual terms;
• Liaise and communicate effectively with clients/representatives and consultants;
• Provide professional advice/technical solutions to clients and consultants when required;
• Ensure compliance with safety & health standards, quality standards, and relevant governing codes;
• Study of M&E layout drawings details and coordinate with the consultants and sub-contractors to resolve any technical / site issues;
• Monitor and coordinate the site activities involving the sub-contractors, supervisors, and site workers;
• Other ad-hoc assignments.

Qualification / Experience

• Candidate must possess a well-recognized Honours Degree in Electrical/Mechanical Engineering/Project Management or any other relevant Diploma/Degree well recognised by BCA.
• Must possess at least 6 -10 years of project management experience in a local M&E construction environment, good experience in General Builder works will be an added advantage;
• Possess the relevant construction safety certs (CSCPM, BCSS, Work at Height, etc)
• With an analytical mindset and innovative problem-solving capabilities
• Excellent written and interpersonal communication skills (English and Mandarin) - to liaise with Mandarin-speaking associates
• Strong stakeholder management skills in interactions with various business associates
• Good understanding of the code of practice of M&E
• Willingness to take ownership and responsibility
• Independent, self-starter, and able to work under tight schedule
• Strong organisational skills

Role Name: General Manager (GM) for Envac SEA

Reporting to CEO & Regional President of Envac Region Greater China, SEA & India

Depending on the experience and qualification of the candidate, this role could start with a 6 to 12 months of transition to learn about Envac systems and operations as a Senior Project Director or Acting as a Regional COO role. After this transition, he or she will serve as an independent General Manager (GM) for SEA including Singapore and Malysia. As the candidate develops, he or she is likely to take additional responsibility to oversee other offices, for example, India and / or HK /TW. This role will be located in Singapore, it will require 15 to 30% travel.

Description of the Role

The GM of SEA will have full responsibility for the P&L for Singapore and Malaysia. He/She oversees full functions of the local management including Commercial, Projects, O&M, Technical, Procurement and Supporting functions such as Finance, HR, Admin, QS and EHS. He/She sets up and manages company priorities while setting leadership examples and strategic direction for team to make responsible decisions and execute effectively. The MD provides the regional CEO & President with applicable strategies and ensures the strategy execution is done for his / her responsible countries in alignment with Envac AB company objective of 2X5Y growth goal.

Key Duties and Responsibilities

The following list defines, not limited to, the role’s duties and responsibilities:

• Be the P&L owner including order intake, revenue timely generation, gross profit, EBIT, cost control, cash flow and working capitals.
• Be responsible for the company’s annual financial budget setup that supports the 2X5Y goals and is committed to overcome difficulties to achieve annual budget plan and strategy plan.
• Actively design and support human resource strategies for performance evaluation, staffing, training, talent development and retention. Establish a healthy succession plan while managing company knowledge retention risks and cost effectiveness.
• Be hands-on, when necessary, as the team has pockets of gaps, can supervise with solid background and coaching skills to provide guidance and motivation to drive maximum performance.
• Be proactive with ownership to minimize company risks including contract management and project management.
• Be a team player to look out for regional wellbeing and actively contribute to the region. For each site, create certain expertise to support the region. For Singapore, make expertise in technical, SCM and project management a proud site to share and support the region.
• Be strategic and firm in tough discussions with housing authorities, main Contractors and partners.
• Be a visionary. Can focus on daily priorities without losing sight of country goals and regional mission. Communicate effectively to bring visionary culture to the team.
• Be systematic:
  • Establish productive team cadence for personal growth and team alignment.
  • Formulate corresponding management systems and implement to minimize company risks and improve company image.
  • Play an integrated role in establishing and strengthening company culture through leading by examples. Be the positive influence for brand promotion and IP protection.
• Preferred candidates with the following capability will be highly considered:
  • Track records of creating, executing and sustaining workable processes (project management, distributor management, pricing strategy, contract design and management…) to enable regional efficiency and compliance.
  • Ability to influence and make changes with existing company leaders with deep history and ways of operations who will be willingly following him / her to adopt a productive system and culture to support the growth goal of the region.
  • Work expertise: Solid track record of problem solving to grow business especially in Asia, as VP/GM type of roles with full functions
    • Hands-on engineering project management experience with track record of efficiency contribution to the business results
    • Experience in supply chain management and cost efficiency achievement during project definition and executions.
    • Hands-on engineering business sales – designing, bidding and contract setups.
    • Savvy expertise in dealing with partners (consultants, agents, distributors…) and JV partners with track record of successes.
• Other Preferred Requirements:
  • Language / cultural background: prefer oversea experience, fluent in English and preferably can also communicate in Chinese.
  • Leadership style and attributes:
    • Connectivity / attraction with people of all types, a well-respected and influential leader
    • Well-balanced sense of judgements
    • Sound decision making capability especially under VUCA (examples)
    • Style of being efficient, and results-oriented without losing followers
    • A powerful people leader creating desirable culture (examples)

Candidates must be willing to travel to Tuas

5 Day work week

RESPONSIBILITIES

• Provide timely and accurate financial information and analyses including management and financial reporting, budgeting, forecasting and overall control
• Lead and manage continuous improvement projects for finance department excellence
• Support Senior Manager on monthly review of entities financial performance, follow up on queries and ensure closure of action items
• Work closely with the Finance Managers to support the Directors and Group Management to achieve financial KPIs
• Review projects profitability and submit monthly reports to management, explaining delta costs and margin achievements against forecasts
• Credit review and release for new customers, release of sales orders and variation orders in SAP
• Cash flow management, including cash flow forecast and the review of foreign exchange hedging requirements

REQUIREMENTS

• Qualified accountant with at least 5 years post qualifying experience
• Good experience and knowledge in SAP systems
• Prior experience in Commercial FP&A or business partnering
• Self-motivated, dynamic and result oriented individual
• Ability to work independently and produce accurate works within tight deadlines
• Team player with initiative, willingness to learn and take on responsibilities
• Strong collaboration, consensus building, problem resolution and communication skills

Responsibilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• To arrange monthly Cash to Master and liaise with port agents for quotations and arrangements.
• To ensure timely arrangement of Cash to Master remittance.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Requirements:

• Minimum Diploma holder with 4 years of related working experience in the marine industry.
• Good team player and able to work with a team.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Job Title:Cleaning Operations Manager
Location: Islandwide

Company: SQ 1 Development Pte Ltd

Are you a results-driven leader with a passion for operational excellence? Do you thrive in fast-paced environments where your organisational skills can shine? If so, we have an exciting opportunity for you!

About Us

SQ 1 Development Pte Ltd is a leading provider of commercial cleaning services, committed to delivering high-quality, reliable, and customised solutions to our clients. With a strong reputation for excellence, we serve a diverse range of industries, ensuring clean, safe, and welcoming environments for employees and customers alike.

Position Overview

We are seeking a dynamic and experienced Operations Manager to join our team. In this role, you will oversee and optimise all aspects of our operations, from managing janitorial staff to ensuring the highest standards of service delivery across multiple client accounts. Your leadership will be critical in maintaining our reputation for excellence and driving continuous improvement in our services.

Key Responsibilities

• Recruitment and Training: Lead the hiring, onboarding, and training of janitorial staff to build a high-performing team.
• Customer Relationship Management: Establish and maintain strong relationships with multiple clients, addressing concerns and ensuring customer satisfaction.
• Performance Management: Oversee staff performance, conduct regular evaluations, and implement performance improvement plans as required.
• Attendance and Inventory Management: Ensure accurate attendance submissions and manage stock procurement to meet operational demands.
• Team Leadership: Inspire and motivate supervisors and janitors to deliver outstanding service, fostering a positive work environment.
• Operations Oversight: Manage daily operations, including scheduling, resource allocation, and adherence to service standards.
• Quality Assurance: Implement and monitor quality control processes to meet or exceed client expectations.
• Budget Management: Develop and manage operational budgets, ensuring cost-effectiveness without compromising quality.
• Health & Safety Compliance: Ensure operations comply with health and safety regulations, providing training where necessary.
• Continuous Improvement: Identify opportunities to enhance operational efficiency and lead improvement initiatives.

Qualifications

• A minimum of 2 years of relevant experience in hospitality, commercial cleaning, or facilities management.
• Strong leadership and team management skills.
• Excellent organisational and problem-solving abilities.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Proficiency in computer skills, including operational software and email communication.
• Familiarity with the Ministry of Manpower (MOM) Employment Act and its application in workforce management.
• Availability to work on rotating shifts,weekends, and public holidays.
• Strong communication and interpersonal skills.
• A commitment to delivering high-quality service and exceeding client expectations.

What We Offer

• Competitive salary and benefits package.
• A supportive and collaborative work environment.
• Opportunities for professional development and career advancement.
• The chance to be part of a company that values innovation and excellence.

How to Apply
Please send your resume and a cover letter outlining your experience and why you’re the perfect fit for this role to [email protected].

PROFESSIONAL

Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of Smart Building. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

DIGITAL JOBS

Explore our Digital World

Do you want to create technologies that transform the everyday for billions of people? Our digital careers offer the opportunity to shape the next era of growth and innovation, challenging ourselves to build a better future. By creating ground-breaking technologies that transform our world, we need the most innovative and diverse Digital Minds to develop tomorrow reality. Picture yourself in the Digital World of Siemens here: www.siemens.com/careers/digitalminds

Why you’ll love working for Siemens!

• Work life balance – Embrace our flexible work environment with flex hours, telecommuting and digital workspace

• Solve the world’s most significant problems – Be part of exciting and innovative projects

• Engaging, challenging, and fast evolving, cutting edge technological environment

• Opportunities to advance your career and mentorship programs on a local and global scale

• Competitive total rewards package and flexi benefits

• Employee Share Options

• Contribute to our social responsibility initiatives

• Participate in our celebrations, social events, and offsite business events

• Opportunities to contribute your innovative ideas and get paid for them

• Diversity and inclusivity focused

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We're seeking dedicated and creative individuals to tackle dynamic challenges and shape the future of Smart Building. Our team values change and innovation, and we invite you to join us in focusing on improving lives through new ideas and cutting-edge technology. If you're passionate about creating transformative technologies for billions of people, our digital careers can help you drive growth and innovation. We're looking for innovative and diverse individuals to bring tomorrow's reality to life. Explore the Digital World of Siemens at www.siemens.com/careers/digitalminds

What will you do?

Smart Infrastructure Buildings is actively seeking an experienced Senior Project Manager with expertise in Building Automation/BMS, Enterprise Security, and Fire Systems. This role involves leading projects in the ASEAN region, ensuring top-tier quality standards during commissioning and critical implementation.

Joining Siemens means contributing to global recognition, collaborating on business growth with partners and internal teams, and you would be based in Singapore with potential ASEAN travel. If you're passionate about successful project implementation and maintaining quality, we invite you to join our team.

You’ll make a difference by:

• Project Review and Coordination: Thoroughly review project specifications, drawings, and documents to establish project intent and coordinate with the project team.
• Schedule Development and Management: Develop and maintain a project schedule, identifying time-sensitive installation needs and tracking resources and project progress.
• Supply and Material Management: Manage the requisition of supplies and materials necessary for project completion.
• Cost Review and Subcontractor Management: Review plans and specifications, participate in project cost reviews, and oversee the shortlisting and contracting of subcontractors.
• Orientation and Documentation: Conduct project orientations for technicians, providing all necessary documentation, including scope of work, drawings, and specifications.
• Change-Order and Billing Coordination: Pursue project-specific change-order opportunities, coordinate project-specific billing with the Commercial team.
• Commissioning, Close-out, and Project Management: Schedule project-specific commissioning resources, manage the project and its profitability (P/L), guide engineers, and ensure completion of project-specific close-out documentation. Demonstrate strength in contract management and change management.
• Quality Assurance and EHS Responsibility: Take responsibility for the Quality Assurance (QA) and Environmental Health and Safety (EHS) aspects of the project.

Your defining qualities:

• Interest in Emerging Technologies: Displays a keen interest in emerging technologies to support digital growth within the industry.
• Risk Forecasting and Communication Skills: Strong acumen to understand situations and forecast potential risks in advance. Proficient in any Project software tool. Strong verbal and written communication skills in English.
• Digital Engineering Knowledge: Familiarity with Digital Engineering processes, management of the Common Data Environment, Data Standards, and the ability to comprehend IT network topology are additional assets.
• Organizational Skills and Attitude: Demonstrates organizational skills, attention to detail, and quality reporting. Adaptable with a positive "can-do" attitude.
• Industry Experience: Project experience in diverse sectors such as Data Centres, Pharma, Hospitals, Lab/GMP facilities, and Infrastructure projects are advantageous.
• Entrepreneurial orientation: Being responsible for projects encompassing both technical and financial dimensions.
• Fire System: Comprehend fire addressable systems, fireman intercom, HSSD, flooding system standard and NFPA requirements
• Technical Proficiency: Ability to read and comprehend MEP drawings, specifications, and electrical, network, and control wiring diagrams. Familiarity with industry-standard communication protocols such as Ethernet, Modbus, and BACnet.
• Project contract management: Familiar with Public Sector Standard Conditions Of Contract and Security Of Payment Act.
• Project Management Experience: Possess a minimum of 5 years of Project Management experience in Building Automation/BMS, or Fire System, or a combination thereof.
• Educational Background and Certification: Minimum Associate degree required; a Bachelor's degree in Mechanical or Electrical Engineering is preferred. PMP certification is mandatory, while PRINCE2 or ACP would be advantageous.

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us

What you will be doing:

Hubble is looking for an experienced Enterprise Sales Manager (Individual Contributor- Hunter Role) who has the talent & ability to generate new business (new logo acquisition or expanding in existing client base). They should have a consultative sales approach and a successful track record of engaging and closing Enterprise segment/Large Enterprise clients with polished presentation & product demo skills. This person must demonstrate all the behaviors associated with a high-performance sales culture, specifically managing a pipeline of new business opportunities and delivering results against a quota. This individual will provide the best sales experience possible for our customers. You’ll:

• Drive sales engagements to exceed activity, pipeline, and revenue goals every quarter.
• Build a Sales plan to maximize revenue and customer satisfaction within your accounts/ territory. Analyse sales/metrics data from your accounts/ territory to help evolve your strategy & execution.
• Become the resident expert on the Hubble platform and sell our cloud-based software suite to new or existing clients (new opportunities).
• Educate & wow customers by demonstrating Hubble’s software and prescribe relevant use cases that will deliver strong business impact.
• Demonstrate value to key stakeholders. Confidently engage different stakeholders, negotiate win-win agreements and close large deals.
• Align with inside stakeholders, including Customer Success, Marketing and Product Management teams.
• Develop long-term strategic relationships and ensure satisfaction with Key accounts.

What we need from you:

• Five (5) years or more in Enterprise B2B software sales with at least Three (3) years of experience selling SaaS products to C-Level, Senior Management, and Key Influencers of Large Enterprises.
• Proven track record of consistent sales/territory growth and quota achievement (hunting role) by closing 6-7-digit dollar contracts.
• New logo acquisitions & expansion with existing clients (new opportunities) using solution-selling techniques.
• Demonstrated ability to navigate complex multiple-stakeholder deal environment and track record of successful selling to Enterprise companies in Singapore/ASEAN.
• Strategic account planning and execution skills, and comfort with sales management tools, e.g. Salesforce, Hubspot, etc.
• Skilled in both virtual & in-person presentations with the ability to create strong impact through SaaS product demonstrations. Be able to construct and articulate strong business case to the clients/prospects.
• Vibrant and energetic attitude, with willingness to perform and get things done.
• Bachelor's degree with good academic results preferred.

About Hubble:

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and create wealth for our clients.

Today, we are proud to have automated over 300 construction sites worth over $50 billion worldwide. Our complete software solution suite includes document, workforce, safety, quality, material, payments, and building management, and is used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate through our offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a talented, driven, and ambitious team. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and want to bet on you. If your mindset is correct, we promise you the ride of your life.

Who will you be working with:

• Purpose-driven
• Hungry, ambitious, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart your own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is every one of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

☑ Main Con

☑ East – Islandwide Job Site travelling needed

☑ $ 6500 – $ 9000

☑ 6 Days 8.30am – 6:00pm

☑ MNC Good Benefits & Career Prospect

Job Description

• Lead and manage the planning, execution, and completion of diaphragm wall construction projects.
• Coordinate with consultants, subcontractors, and suppliers to ensure smooth project execution and compliance with safety and legal regulations
• Monitor project progress, manage risks, and make necessary adjustments to meet timelines.
• Manage project budgets, including cost control and resource allocation.
• Communicate effectively with stakeholders to provide updates and resolve project-related issues.

Requirement:

• Bachelor’s degree in Civil Engineering, Construction Management, or related field.
• Min 5 years’ experience in project management, specifically in diaphragm wall construction.
• Strong knowledge of local building regulations, safety standards, and diaphragm wall construction techniques.

Interested applicants are welcome to apply OR send your updated cv to [email protected]

Only shortlisted candidate will be notified

Yvette, Kam Soo Leng

Registration: R22107492

About Durapower:

Durapower, with 15 years of successful operations, has been identified by Enterprise Singapore for significant growth. Our projects span across the Netherlands, Singapore, Thailand, and Southeast Asia, with manufacturing based in China. Notably, our recent advancements, fueled by a substantial investment from Banpu Next (Banpu Group), have positioned us as a key player in the industry. For more details, refer to the news release here.

Video Introduction: Gain insights into Durapower through this video by our management team.

The Opportunity: We are actively seeking a Business Development Manager specializing in Energy Storage Systems for maritime industry, you will play a pivotal role in expanding Durapower's footprint in this segment.

Why Durapower? What attracts you to Durapower? We are keen to understand what makes you interested in joining our dynamic team.

Job Description: Sales Manager, Marine

Responsibilities:

• Build and maintain strong partnerships with propulsion system integrators, ship builders and naval architect to facilitate the adoption and integration of energy storage systems in maritime applications.
• Work closely with standard product provider on collaborators in energy storage solutions for hybrid and fully electric ships, ensuring alignment on Durapower’s battery pack product offerings and sales strategies given DNV, BV, Lloyds’ certification.
• Effectively promote and sell battery packs, adhering to distribution agreements and ensuring smooth order facilitation.
• Create and implement sales strategies that integrate the strengths of partners’ solutions and Durapower’s battery packs to meet market demands and revenue targets.
• Oversee relationships with key accounts and distributors, ensuring successful adoption of battery systems and addressing client needs promptly.
• Evaluate market trends and sales performance, providing feedback to all stakeholders to refine strategies and optimize sales outcomes.

Requirements:

• Bachelor’s or Master’s degree in a related field with significant B2B sales experience, ideally within the maritime industry.
• Three to six years of business development experience in the maritime sector
• Essential to have a track record of success and a strong network within the local marine industry with marine propulsion system and marine engine experience
• Experience working with system integrators, managing partnerships with technology providers, and coordinating with distributors.
• Good understanding of market-demand, energy storage systems, battery cells, and distribution practices will be an added advantage.
• Track record of successful client relationship management and achieving sales targets.
• Ability to analyse market trends and sales data to drive strategic decisions.

Job Scope:

• Support the maintenance and support of client's ICT systems.

This requires:

o working closely with the client's business users in scoping user requirements;

o budgeting and procurement of professional services to maintain and support ICT systems;

o strong project management and stakeholder engagement to ensure timely delivery and cost marksmanship;

• Manage client's ICT vendors to ensure satisfactory delivery of services.

• Support maintenance of existing client's ICT systems to ensure their smooth operations and availability, including management of contracts and change requests.

• Ensure that client's ICT systems comply with prevailing government ICT policies and requirements.

• Regularly identify and exploit appropriate technology, review and improve customers' work processes and conduct business process re-engineering when required

Requirements:

• Trained in Information Technology, Computer Science, Engineering (Computing/Telecommunication) or equivalent

• At least 3 years of relevant working experience in IT project management in the scoping, design, development, implementation and maintenance of web-based application systems

• Minimum 2 years of IT knowledge in Web Development, Cloud Technologies, Cloud Security, Agile Methodology, Database Management, and Troubleshooting and Technical Support

• Working knowledge of Cloud Service Providers, Cybersecurity, and ICT Governance will be an added advantage

• Good knowledge of computer concepts such as Operating Systems, Networking, Virtualization, Web Technologies, Cloud Computing, Deployment and DevOps, Security Best Practices,

• Self-motivated, drive, a good team players and strong ability to multi-task

• Excellent verbal, written communication and interpersonal skills

• Strong analytical, presentation and negotiation skills

Salary: TBA

Location: East

EA License No.: 96C4864

Reg. No.: R24121728

Job Description

• Preparation of dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 2 to 3 years of relevant F&B managerial experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment
• 6 days work week

The Area Sales Manager represents the company in the order-winning process, focusing on business development, customer development and market penetration through strategic planning and prioritization. This role emphasizes cultivating new customer relationships and expanding the company's product and system solution business.

Job Responsibilities

Business Development

· Alignment : Align with the corporate identified new markets and application and come up with market strategies to penetrate

· New Application / Market : Identify potential markets and application where the company products and services can be used for in the assigned sales territories

Customer Development

· New Customer Acquisition: Engage in regular customer and project site visits to introduce the company to prospective clients and enhance visibility.

· Quality System Business: Build strong relationships with clients to foster loyalty and encourage continued preference for the company’s products and services, ensuring ongoing business opportunities.

• Customer Relationship: To build connection with customer to inculcate loyalty and encourage continued preference for the company’s various products and services.

Sales Pipeline Growth

· Lead Generation: Actively identify and pursue leads that align with the company’s range of products and services.

• Sales Strategy Implementation: Implementation of strategy in his/her area of responsibility via market, customers and competitor analysis.
• Development (incl. market penetration) of sales: Courage to challenge status quo, drive change and influence customer's preference (e.g. using Burkert products/solutions, leading industry trends) through creative thinking. To continuously be updated on current or upcoming industrial practices / trends and insights (e.g. IIOT, Greenfield, Brownfield, OEM manufacturers).

· Negotiation and Closing: Lead discussions with customers at all levels to position Bürkert's offerings as the preferred choice over competitors, employing Customer Centric Sales (CCS) and effective negotiation techniques to successfully close sales. Includes engaging in NDA and T&Cs negotiation with customers as well.

Business Processes

• Internal and external networking: Collecting and sharing information about market, customer, competitor, etc. using recognized tools (CRM: Visit Report/Opportunities/Account details/Customer Plan)
• Progress Monitoring: Monitoring progress of important customer projects to multiply local success
• Registration of New Customers: Work together with Customer Services / Finance to complete customer’s questionnaire, create the new customers and the credit terms in SAP system
• Quotation Preparation: Work together with Customer Services / Engineering / Systemhaus to generate quotation for customers

Professional Representation

• Ambassador Role: Represent the company professionally in all interactions, acting as an ambassador and driving the company’s values.
• Local/Regional Role: Represent BC-Office in global meetings and able to present on own market portfolio assessment

Requirement

· Diploma or Degree in Engineering or equivalent

· Have experience in selling system solutions (for process automation) to Food & Beverage / Lab & Analytical / Semiconductor & Electronics / Water Industries / Pharma & Biotech / New Energy will be an added advantage.

· Good business acumen

· Key account management

· Proficient in using sales program such as CRM, eCommerce

· Independent; go-getter; never give up and can-do attitude

We are looking for a Tech Project Manager to lead, coordinate, and deliver development and improvement projects within budget, timeline, and quality standards. This role involves working closely with our Chief Technology Officer(CTO) and leading the Tech and Ops teams to achieve project goals and deliver exceptional results.

Responsibilities:

* Lead and manage the execution of development projects, ensuring they are completed on time, within budget, and meet quality expectations.

* Collaborate with customers to understand their needs, define project goals, and communicate requirements and desired outcomes effectively.

* Work closely with the CTO to align project objectives and ensure all stakeholders are informed and engaged.

* Develop a thorough understanding of our tech stack and business operations to create comprehensive project plans, including product and workflow breakdowns.

* Use tools such as Gantt charts to manage project timelines and tasks.

* Communicate clearly and effectively with both internal and external stakeholders, ensuring all aspects of the project scope, budget, and timeline are met.

* Lead and manage the Tech and Ops teams, fostering collaboration and holding them accountable for delivering high-quality products and continuous improvements.

* Promote a positive corporate culture that reflects our core values.

Requirements:

* Expertise in software security is a must.

* Strong attention to detail and ability to meticulously monitor and organize time and resources.

* Excellent negotiation skills to set realistic project timelines, quality standards, and resource requirements, as well as to resolve conflicts and maintain team harmony.

* Ability to stay calm under pressure, manage ambiguous situations, and ensure projects are delivered on target.

* A Degree or Diploma holder with 2-5 years of experience in tech project management, ideally within startup environments and software development projects.

* Familiarity with agile development methodologies and experience using project management tools like Trello is highly desirable.

* Strong Background in solutions architecture.

If you are a motivated individual with a passion for technology and a knack for leading teams to success, we’d love to hear from you. Join Carats&Co and help us create impactful technological solutions!

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested please email resume to [email protected]

Job Title: Sales Manager – Security Agency

Job Summary:

The Sales Manager for a security agency is responsible for driving revenue growth by selling security manpower services, such as security guards, patrol services, and executive protection. The role requires developing and managing client relationships, leading a sales team, and ensuring the agency meets its sales targets. This position will focus on business development, client acquisition, and managing service contracts across various sectors, including corporate, industrial, and residential clients.

Key Responsibilities:

1. Sales Strategy and Business Development:Develop and execute a sales strategy to increase client acquisition for security manpower services.
   Identify new business opportunities in key industries such as commercial, residential, government, and hospitality.
   Conduct market research to stay informed about security industry trends and client needs.
   
2. Client Acquisition and Relationship Management:Build and manage relationships with prospective and existing clients, such as property managers, business owners, and corporate security directors.
   Present tailored security solutions to meet client needs, including uniformed security officers, mobile patrols, and event security services.
   Manage end-to-end sales processes, from lead generation to closing deals and negotiating contracts.
   
3. Team Leadership and Development:Lead, motivate, and manage a team of sales professionals to meet individual and team sales goals.
   Train the sales team on effective selling techniques, industry knowledge, and customer relationship management.
   Set performance goals and conduct regular performance evaluations for the sales team.
   
4. Negotiation and Contract Management:Negotiate service contracts and pricing with clients, ensuring both profitability and customer satisfaction.
   Prepare, review, and manage service agreements, ensuring they comply with the agency’s standards and legal requirements.
   Handle contract renewals and develop strategies for upselling and cross-selling additional services.
   
5. Collaboration and Coordination:Work closely with the operations team to ensure seamless implementation of security services once contracts are signed.
   Coordinate with HR and recruitment teams to ensure enough qualified security personnel are available to meet client demands.
   Collaborate with the marketing department to create promotional campaigns, presentations, and materials that attract potential clients.
   
6. Client Retention and Satisfaction:Act as a key point of contact for high-priority clients, ensuring satisfaction and addressing concerns in a timely manner.
   Conduct regular follow-ups with clients to assess the quality of services provided and identify areas for improvement.
   Develop strategies to improve client retention rates and minimize contract terminations.
   
7. Sales Reporting and Forecasting:Provide regular sales reports to senior management, including progress towards sales targets, pipeline status, and key account updates.
   Prepare sales forecasts and develop action plans to close any gaps in performance.
   Use CRM tools to track client interactions, sales activities, and progress.
   
8. Compliance and Risk Management:Ensure that all security services offered comply with legal and regulatory requirements.
   Work with internal teams to manage any risks or liabilities related to the deployment of security personnel.
   

Qualifications and Skills:

• Proven experience in sales, ideally in the security, manpower, or facilities management sectors.
• Strong leadership and team management abilities.
• Excellent negotiation and communication skills, with the ability to present complex solutions to a wide range of clients.
• Knowledge of security manpower services, including static guards, patrol services, event security, and VIP/executive protection.
• Goal-oriented and driven to meet or exceed sales targets.

Key Performance Indicators (KPIs):

• Sales revenue generated from new and existing clients.
• Number of new client accounts opened.
• Client retention and contract renewal rates.
• Profit margins on signed contracts.
• Team sales performance and productivity.

Job Title: Operations Manager – Security Agency

Job Summary:

The Operations Manager is responsible for overseeing the day-to-day operations of the security agency, ensuring the effective deployment and performance of security personnel. This role includes managing security staff, coordinating with clients, ensuring compliance with legal and safety standards, and optimizing operational efficiency. The Operations Manager will be the key point of contact between the agency and its clients, ensuring the highest level of service delivery.

Key Responsibilities:

1. Staff Management and Scheduling:Oversee the recruitment, training, and management of security personnel, including guards, supervisors, and patrol officers.
   Develop and manage duty rosters, ensuring optimal coverage of all client sites with trained and reliable personnel.
   Address staffing shortages, absenteeism, and personnel changes promptly to avoid service disruptions.
   Conduct performance evaluations and ensure continuous development and improvement of security staff.
   
2. Client Coordination and Relationship Management:Act as the main point of contact for clients, ensuring their security needs are met and resolving any service issues or concerns.
   Conduct regular site visits and meetings with clients to assess the performance of security personnel and address any operational issues.
   Ensure that all security services are aligned with client expectations and contractual obligations.
   Handle client feedback and complaints professionally, ensuring timely and satisfactory resolutions.
   
3. Compliance and Regulatory Management:Ensure that the security agency and its operations comply with all relevant legal and regulatory requirements, including licensing, labor laws, and health and safety regulations.
   Conduct regular audits and checks to ensure that all security personnel are properly licensed and trained in accordance with industry standards.
   Implement and enforce safety and operational protocols, including incident response procedures, to protect both personnel and clients.
   
4. Incident Management and Reporting:Supervise the response to incidents, emergencies, and security breaches, ensuring timely and effective resolution.
   Coordinate with law enforcement and emergency services when necessary.
   Review incident reports and ensure proper documentation of all events, including accidents, security violations, and client complaints.
   Conduct investigations into incidents and recommend corrective actions.
   
5. Resource and Asset Management:Manage security-related resources, such as vehicles, communication equipment, and uniforms, ensuring they are properly maintained and available as needed.
   Oversee the allocation and deployment of security equipment (e.g., CCTV, alarms, patrol systems) to client sites, ensuring functionality and adherence to client requirements.
   Monitor the budget for operational expenses, ensuring cost-effective use of resources.
   
6. Training and Development:Develop and implement training programs for security personnel, including initial onboarding, regular refresher courses, and specialized training (e.g., emergency response, conflict de-escalation).
   Ensure that all staff are up to date with the latest security techniques, technologies, and client-specific requirements.
   Promote a culture of continuous improvement and learning within the operations team.
   
7. Operational Efficiency and Process Improvement:Identify and implement improvements in operational processes to increase efficiency and service quality.
   Monitor key performance indicators (KPIs) such as staff turnover, response times, and client satisfaction to measure operational success.
   Use technology, such as guard management software and real-time reporting tools, to streamline operations and enhance service delivery.
   
8. Budget and Financial Management:Oversee the operations budget, ensuring expenses are within the allocated budget and looking for opportunities to reduce operational costs without sacrificing quality.
   Manage payroll for security personnel, ensuring accurate and timely payment of wages, allowances, and overtime.
   Monitor and approve operational expenses, including equipment procurement and site-related costs.
   
9. Health and Safety Compliance:Ensure that security staff are trained in workplace health and safety regulations and that all client sites comply with safety standards.
   Conduct regular safety audits and risk assessments at client locations.
   Implement corrective measures to address any identified safety hazards or compliance issues.
   
10. Collaboration with Other Departments:Work closely with the sales and account management teams to ensure smooth handover of new clients and services.
    Collaborate with HR on recruitment, staff welfare, and disciplinary matters.
    Provide feedback to senior management on operational challenges and opportunities for growth.
    

Qualifications and Skills:

• Proven experience in operations management, preferably within the security or facilities management industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills for client and team interaction.
• In-depth knowledge of security industry practices, safety regulations, and labor laws.
• Ability to handle emergencies and resolve conflicts effectively.
• Proficiency in using security management software and tools.
• SS and above
• Driving license

Key Performance Indicators (KPIs):

• Client satisfaction and retention rates.
• Staff turnover and absenteeism rates.
• Incident response times and successful resolution of security breaches.
• Adherence to operational budgets.
• Compliance with legal and safety regulations.
• Efficient scheduling and staff deployment.

• Supervise the setup, upkeep, and improvement of IT systems for office and vessel operations, ensuring alignment with operational requirements.
• Oversee network infrastructure, including onboard communications, to ensure stability and optimal performance.
• Establish and enforce data security measures to safeguard vessel operation information and company data.
• Conduct routine security evaluations and audits to detect vulnerabilities and maintain regulatory compliance.
• Provide timely technical support to office staff and vessel crews, swiftly addressing IT issues to prevent disruptions.
• Implement remote support solutions for vessels to enable quick troubleshooting and resolution.
• Lead IT projects focused on software deployment, system enhancements, and technology integration across the fleet.
• Collaborate with various departments to ensure IT initiatives support business goals and operational needs.
• Manage the IT team through hiring, training, and mentoring, fostering skill development and high performance.
• Encourage a collaborative atmosphere that promotes innovation and continuous improvement in IT practices.
• Plan and manage the IT budget, balancing cost-effective solutions with operational requirements.
• Track IT-related expenses for projects and equipment to ensure adherence to budget limits.
• Design and deliver training programs on new technologies, software, and IT security best practices.
• Ensure employees have the necessary technology skills to perform their roles effectively.
• Maintain accurate documentation of IT systems, policies, procedures, and incident records.
• Provide senior management with regular reports on IT performance metrics, project progress, and security audit results.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; a master’s degree is preferred.
• At least 3 years of experience in IT management or a related role.
• Strong knowledge in network administration, data security, and enterprise software systems relevant to shipping operations (e.g., ERP systems).
• Proficient in troubleshooting hardware and software issues onshore and onboard vessels.
• Proven leadership experience, with strong interpersonal skills to promote team collaboration.
• Ability to manage projects from planning to completion, ensuring efficient use of resources.
• Strong problem-solving skills and a strategic approach to identifying IT needs and improvement areas.
• Ability to conduct risk assessments focused on data security and operational efficiency.
• Excellent communication skills for conveying technical information to non-technical stakeholders.
• Proficiency in training staff on new technologies.