• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

ACCOUNTABILITIES:

Execute the day-to-day administrative work processes for the successful delivery of centralized customer- centric services to SIMGE learners.

1. Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Performance Management: Carry out the services provided by Student Services team to achieve departmental outcome.
3. Continuous Improvement and Innovation: Provide inputs or suggestions to improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
4. Quality Control: Execute work processes to ensure that SIM GE student interactions are responded to in accordance with policies, procedures and regulatory requirements.

JOB REQUIREMENTS:

• Diploma holders
• At least 2 - 3 years of relevant work experience in a customer-focused environment, preferably in an education setting
• Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
• Bilingual with good command of spoken and written English
• Working knowledge of Microsoft Office software
• Excellent interpersonal, communication and presentation skills
• Good organizational skills
• Ability to engage effectively with people of diverse background
• A team player who can work with academic staff and administrative support personnel
• Result-oriented
• Resourceful
• Able to work independently and as a member of multiple and varied teams

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

(2-years contract)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

Singapore University of Social Sciences (SUSS) administers full-time and part-time undergraduate degree and graduate programmes.

SUSS Student Life (under Student SUcceSS Centre) aims to create an enabling culture that empowers students to maximize their personal potential. This is realized by supporting students to strengthen their well-being, and helping students develop their unique potential to contribute actively to SUSS and the wider community. SUSS Student Life also organises and implements student leadership, onboarding, inclusion and well-being programmes for the personal and professional development of students.

The successful candidate will be a key member of the Special Education Needs (SEN) project team that will review various systems, processes and programmes that support Special Needs students. The candidate will also curate curriculum to enhance capacity of SUSS to provide support to Special Needs students.

What You Will Be Doing

• Develop an inclusive framework to guide curriculum for students and staff.
• Design programmes or courses for SUSS students and external partners with special needs.
• Design and deliver workshops to enhance SUSS staff's capacity to support SEN students.
• Conduct workshops for employers to develop skills in hiring and managing SEN students.
• Work with instructors to integrate inclusive practices into curriculum.
• Partner with organisations to identify training needs and explore collaborations.
• Create learning communities for staff and students to share ideas and best practices.
• Establish indicators to measure programme impact.
• Review feedback from participants and industry partners to enhance programmes.
• Collaborate with internal and external stakeholders to coordinate programmes and initiatives.
• Support various functions and events across Student Success Centre offices.
• Attend professional training and development relevant to the role.
• Assist with additional tasks and participate in university-wide activities as assigned by immediate supervisor.

Job Requirements

We are looking for individuals who possess a background in developing Special Needs Curriculum, have a strong ability to lead the development and implementation of programmes, are able to forge strong partnerships and are committed to the preparation and development of students. Candidates should be intellectually nimble; have an eye for detail as well as collaborative possibilities; and the ability to tackle challenging situations with finesse and determination. A strong passion for people development is also expected. Having a good understanding of the special needs ecosystem is a plus.

• Degree holder with at least 5 years of professional experience.
• Experience in special needs curriculum development.
• Team player, with strong communication, interpersonal, analytical and presentation skills.
• Able to work independently with a strong eye for detail.
• Strong coordination, administrative and organisational skills.
• Intellectually inquisitive; with a good awareness of current and global affairs.
• Proficient in Microsoft Office applications.
• Able to travel as required.
• Excellent written and verbal communication skills.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Role- Director

Salary - $10000-$14400 per month

Position Overview:
The Director of IT sales and services will lead the strategy and execution of staffing solutions, driving business growth and ensuring client satisfaction. He will play a crucial role in driving the growth of our IT staffing services. He will be responsible for identifying new business opportunities, building and maintaining client relationships, and achieving sales targets.

Key Responsibilities:

1. Develop and implement strategic plans for IT staff augmentation services.
2. Build and maintain strong relationships with key clients, stakeholders and potential clients.
3. Oversee recruitment processes to ensure high-quality talent acquisition.
4. Analyze market trends to identify new business opportunities and acquire new clients through networking and attending industry events.
5. Prepare and present proposals, pitches, and contracts tailored to client requirements.
6. Work closely with recruitment teams to ensure alignment on client needs and service delivery.
7. Monitor performance metrics and adjust strategies to achieve targets.
8. Lead, mentor, and manage a team of business development and recruitment professionals.
9. Ensure compliance with industry regulations and company policies.
10. Monitor and report on sales performance metrics, adjusting strategies as needed to meet targets.

Qualifications:

• Master’s degree in Business, Marketing, or a related field.
• 10-12 years of experience in business development, sales, or account management, preferably in IT staffing or recruitment.
• Strong understanding of the IT staffing industry and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of achieving sales targets and driving business growth.
• Proficiency in CRM software and Microsoft Office Suite.

Must be fine with 24x7 support for critical requirements

Edventure Learning Academy is a premium community-based student care centre. We are seeking candidates to join our student care team. If you enjoy working with children and are passionate about children’s education and well-being, you’re the person we want in our team!

Job Description:

• Ensure the safety and well-being of students
• Ensure a positive and nurturing learning environment
• Meet brand standards (image and presentation, safety and hygiene)
• Plan, deliver and present lesson content to children
• Supervise and assist children in daily homework completion
• Regular liaison with parents regarding children's progress and behaviour
• Plan and prepare enrichment programmes/ activities with the Team
• Ensure proper and timely record keeping
• Assist in the day to day operations of the centre and centre management
• Assist in student enrolments (enquiries, assessments, registration, etc.) and area marketing activities
• Assist the Student Care Manager in the day to day administration of the centre (meals, roster, scheduling, payments, etc.)
• Meet customer service standards

Work Location:

• 750 Chai Chee Rd, #01-14/14A Esr Bizpark @ Chai Chee, Singapore 469000

Job Requirements:

• Full-time applicants able to commit to a 5-day work week (11am to 7pm)
• "O” level or Diploma qualifications & above
• WSQ Student Care or qualifications in the field of community & social services is an advantage
• Relevant working experience is preferred, but training and mentorship will be provided
• Able to assist students with simple homework (English, Maths, Science and Mandarin)
• Possess genuine love to care for and mentor children
• Good communication skills
• Great sense of responsibility
• Must be a team player

Benefits:

• Salary range: $1700 to $2000
• Salary commensurates with qualification and experience
• Annual review
• Career progression
• Performance Bonus
• Professional Development
• Progressive Annual leave
• Medical Insurance
• Meals provided
• Weekends Off

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

Only short-listed candidates will be notified of the interview.

Job Summary

The Director of Food & Beverage, a key member of the hotel's leadership team, is responsible for strategically planning, directing, and managing all food and beverage operations. This includes overseeing multiple outlets such as restaurants, bars, room service, banquets, and special events. The role is designed to ensure the highest standards of service and quality, with a primary focus on driving guest satisfaction while maximizing profitability and operational efficiency.

Job Responsiblities

Leadership & Strategy

• Lead and manage the entire food and beverage service team, including restaurant managers, banquet staff, and support teams.
• Develop and execute food and beverage strategies aligned with the hotel's vision and financial objectives.
• Oversee the creation and implementation of innovative menus, beverage lists, and F&B promotions to enhance the guest experience and revenue generation.

Operational Excellence

• One of the top priorities of the Director of Food & Beverage is to ensure that the highest service, hygiene, and safety standards are consistently maintained in all F&B outlets. This commitment to quality and guest satisfaction is a cornerstone of our operations.
• Monitor daily operations and ensure that all outlets run smoothly, promptly addressing guest feedback, complaints, or service issues.
• Oversee banquet operations, ensuring seamless execution of weddings, corporate events, and social functions.

Financial Management

• Develop and manage the F&B budget, including forecasting revenue, expenses, and profitability goals.
• Monitor financial performance, analyzing sales, costs, and profitability to implement corrective measures as needed.
• Collaborate with the Sales & Marketing team to drive F&B revenue through promotions, partnerships, and innovative marketing strategies.

Guest Experience & Quality Control

• Maintain close interaction with guests to ensure satisfaction, personalized service, and the highest-quality dining experiences.
• Drive guest loyalty by consistently delivering exceptional F&B experiences and maintaining high standards of service.
• Develop guest feedback mechanisms to continuously improve and innovate food and beverage offerings.

Job Requirements

• Minimum of 5 to 7 years of progressive F&B management experience in luxury hotels or fine dining establishments, with at least 3 years in a senior leadership role.
• Strong financial acumen, with the ability to manage budgets, analyze financial data, and implement cost-control strategies.
• Proven track record of delivering exceptional guest experiences and driving F&B profitability.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, high-pressure environment while maintaining composure and focus.

Job Summary

We are seeking a highly motivated and experienced Business Development Director to lead and oversee the management of our existing projects while driving growth through strategic tendering for new projects. This role requires a leader with exceptional project management, negotiation, and business acumen to expand our market presence and achieve organizational objectives.

Key Responsibilities

Business Development:

• Identify and evaluate new business opportunities, including participation in tenders and preparation of high-quality proposals.
• Develop and implement strategic plans to increase revenue and market share.
• Establish and maintain relationships with key stakeholders, including clients, partners, and industry leaders.

Project Management:

• Oversee the successful execution and management of existing projects, ensuring alignment with company goals and client expectations.
• Monitor project performance, timelines, and budgets, addressing issues promptly to ensure deliverables are met.

Team Leadership:

• Manage and mentor the business development team, fostering a collaborative and high-performance culture.
• Manager project team to make sure project execution to
• Set measurable targets and ensure the team achieves objectives within the given timelines.

Qualifications

• Bachelor's degree in Engineering/Business Management
• Minimum of 10 years of experience in business development, project management, or related fields, with at least 3 years in a leadership role.
• Strong understanding of industry-specific trends and competitive landscape.
• Exceptional communication, negotiation, and presentation skills.
• Ability to multitask, prioritize, and manage multiple projects effectively.

Preferred Attributes

• Experience in Rail project and Industrial Automation will be preferred.
• Established network with key stakeholders in the industry.
• A strategic thinker with a results-driven approach.

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

Summary

The Regional Director Security Operations (RDSO) is responsible for leading a multi-disciplinary team that executes a global security operations program for a multi-national IT organization. Services provided include security operations, safety, budget and financial execution, logistics, and employee recruitment, onboarding and training. The security operations program is comprised of regional security man-guarding functions, a security operations center, development and management of security operations metrics, branch liaison, personnel management and driving key security operations projects and initiatives for datacenters on a multi $100M global Client account. Direct reports may include field based Regional Security Managers, as well as shared services/program management resources to include Regional Operations Coordinator, Security Design PMOs and other Security Operations personnel. The RDSO is accountable for datacenter security operations service delivery, enhancing safety culture, driving innovation and process change across the program and staff engagement and development. The RDSO is expected to advance operational security and business relevancy while collaborating with the client, fellow RDSOs, Securitas business divisions, associate contractors, global business partners, and other supporting teams. This position reports directly to the Global Director of Operations.

Essential Functions

1. Strategically aligns a multi-disciplinary team into a singular, cohesive group; prioritized to meet the client’s data center security operations requirements.
2. Anticipates, develops, drives, and operationalizes the business’ most strategic priorities to meet service requirements, exceed quality targets and optimize field security operations effectiveness.
3. Acts as a trusted advisor to the Global Director of Operations and Client directors while also facilitating a healthy rhythm of team and business operations forums.
4. Proactively manages the region’s multi-disciplinary team to effectively execute and communicate (inward and outward) the security operations scope, strategic goals and deliverables.
5. Create strong internal and external networks, ensuring alignment between the regional operations teams, the shared services platform, and the Client.
6. Nurture Client relationships and internal relationships across all pillars.
7. Ensures the multi-disciplinary regional team is functioning effectively and efficiently, with security operation non- negotiables, process enhancement and scalability at the forefront of decision-making.
8. Holds team members accountable for their commitments, removes roadblocks to their work, and leverages organizational resources to improve delivery.
9. Provides regular reports that communicate team performance, project delivery, progress to milestones, and impacts to service delivery, meeting required client SLAs and KPIs.
10. Acts as the Datacenter subject matter expert on Operations Standard Operating Procedures (SOP); evaluates effectiveness and adherence to the Operations SOP and provides recommendations for improvement.
11. Actively seeks and creates opportunities for collaboration across customers, partners, and internal groups to drive long- term solutions.
12. Leads program-wide projects and initiatives that encourage process improvement and innovation and the use of tools that support the program across teams.
13. Drives an effective and holistic approach to project completion and consistent communication and messaging.
14. Facilitates teamutilization of data analytics; leads development and execution of strategic, analytical frameworks and high- quality complex models and forecasts to guide operational decisions.
15. Create and deliver executive level presentations and dashboards on business strategy, insights, and execution to client senior management.

Performs additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum Hiring Standards

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must hold or be able to obtain a valid driver’s license or equivalent.
• Must have the legal right to work in the country where the position is located.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience

• Bachelor’s degree in business, management or related field and 10-15 years of progressive management roles in physical security, contract security, or account management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• 3-5 years of experience in a director level position.
• Datacenter experience a plus.

Special Requirements

• Able to travel (international or domestic, as required) approximately 25% of the time or more, occasionally with limited notice.
• Able to work evening or weekend hours when required, such as during an emergency event or crisis.

Competencies

• Ability to influence without authority and identify shared goals to achieve business objectives.
• Ability to provide positive direction and motivate performance.
• Ability to build relationships quickly and work collaboratively across multiple teams.
• Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others.
• Experience communicating with the C-Level employee down to the entry-level employee
• Able to conduct presentations and facilitate group meetings, both in person and online.
• Ability to track and maintain scheduled assignments.
• Ability to maintain professional composure when dealing with unusual and stressful circumstances.
• Knowledge of business operations management and human resources administration.
• Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner.
• Strong customer service and service delivery orientation.
• Ability to adapt to change in the external environment and organization.
• Ability to multi-task and complete assignments concurrently in a fast-paced environment.
• Experience communicating and presenting to an executive level audience.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures.

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, it requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Required ability to manage multiple tasks concurrently.
• Computer usage, which may include prolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.

You will be part of the University's Office of Admissions, to provide support during student's admission exercises:

Responsibilities:

• Provide administrative support for interviews including scheduling, maintaining of interview files, verification of applicant documents, contacting candidates, and responding to interview-related inquiries
• Provide logistical support to interviewers, including preparing of materials
• Coordinate and manage student helpers
• Provide logistics support for campus visits and admissions events
• Respond to emails, phone calls, and in-person inquiries related to Admissions, when required
• Carry out other duties as assigned

Requirements:

• Possess a recognized Degree certificate
• Working experience in a business development/admissions role will be preferred but not compulsory
• Possess the ability to work independently and handle multiple tasks
• Possess strong communication and interpersonal skills
• Be resourceful, driven, independent and yet a good team player
• Able to work on Saturdays

You will be part of the University's Office of Admissions, to provide support during student's admission exercises:

Responsibilities:

• Respond to emails, phone calls, and in-person inquiries related to Admissions
• Manage scheduled phone calls through Novocall System
• Coordinate and schedule appointments with inquirer
• Attend to walk-in enquiries, and re-direct to other Admissions Officers if needed
• Maintain high standards of customer service and adhere to communication procedures and standard operating guidelines
• Assist in updating frequently asked questions (FAQ) for email enquiries
• Provide logistics support for campus visits and admissions events
• Carry out other duties as assigned

Requirements:

• Possess at least Diploma certificate
• 2 - 3 years of customer service experience and/or education industry
• Good communication and interpersonal skills
• Meticulous and organized
• Confident and able to work independently
• 5 days’ work per week

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Lasertec Corporation provides various inspection and measurement solutions based on its expertise in applied optical technologies. Guided by the corporate philosophy of “Inventing for your success, inventing for the future”, our specialisation is in semiconductor-related inspection systems, and we strive to achieve further growth in the semiconductor industry where innovations keep driving market growth, by developing perfectly fit products to meet customer needs ahead of others.

As a subsidiary, Lasertec Singapore supports our customers’ needs with maintenance service for the mask inspection machines.

We are currently seeking someone to hold the leadership position of Managing Director for the Company.

In this role, your responsibilities are to:

· Develop business plans and strategies.

· Make informed and timely decisions.

· Manage finances, forecast revenue, and maintain cost controls.

· Lead and motivate team of managers and executives.

· Facilitate clear and effective communication within the organization and with external stakeholders.

· Identify and mitigate risks to the organization. Develop and implement risk management strategies.

· Make informed and timely decisions based on data, analysis and strategic objectives.

This role requires you to have:

· Bachelor’s/master’s degree in business management/administration/engineering or a related field.

· Minimum of 10 years of professional experience in the related field, with at least 5 years in a leadership role.

· Proficiency in Japanese, both written and spoken, to communicate effectively with counterparts in Japan.

· Strong understanding of business operations.

· Excellent leadership, communications and interpersonal skills with the ability to motivate and develop a team of professionals.

· Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

· Experience in developing and implementing business strategies.

We are looking for a results-driven and strategic Business Director to lead our Enzyme Products division within the animal feed industry. This role will focus on developing and executing growth strategies, expanding market presence, and establishing strong customer relationships. The ideal candidate will bring expertise in enzyme applications in animal nutrition and a keen understanding of the feed industry landscape.

Key Responsibilities:

• Strategic Leadership: Develop and implement the business strategy for enzyme products targeted at the feed industry, with an emphasis on growth, market share expansion, and competitive positioning.
• Market Development: Analyze market trends and identify opportunities for enzyme products in animal nutrition, focusing on efficiency, cost reduction, and sustainability.
• Business Development: Cultivate and strengthen relationships with key feed industry stakeholders, including feed mills, producers, and distributors; drive strategic partnerships and identify growth opportunities.
• Product Management: Collaborate with R&D and Product teams to ensure enzyme products meet industry standards, customer needs, and regulatory requirements.
• Sales & Revenue Growth: Set and achieve ambitious sales targets, working closely with Sales and Marketing to drive customer engagement and product adoption in the feed market.
• Customer Engagement: Stay attuned to the evolving needs of customers in the animal feed industry; serve as a bridge between customers and R&D for feedback on product performance and innovation needs.
• Team Leadership: Lead, mentor, and develop a high-performing team dedicated to achieving business goals in a collaborative environment.

Qualifications:

• Master’s degree in Animal Science, Nutrition, Biotechnology, or related field; MBA or advanced degree preferred.
• 10+ years of experience in agribusiness, animal nutrition, or feed industry, with a focus on enzyme or biotech products.
• Proven track record in business development, strategic planning, and leadership in the feed or biotech industry.
• In-depth understanding of enzyme applications in feed, nutritional requirements, and feed industry regulations.
• Excellent leadership, negotiation, and stakeholder management skills.
• Ability to travel as needed.

Responsibilities:

• Manage customer relationship on a Global basis and will act as the key escalation point globally for all product programs, projects, and operational performance issues.
• Facilitate collaborative communication between all functional areas within a location / business group/vertically integrated organization.
• Facilitate external two-way communication between Customer and Flex Sites.
• Manage the process to ensure Customers expectations are clearly defined, understood, and communicated across the appropriate Flex Organizations
• Work with Operations globally to ensure the appropriate Project Managers and project resources are assigned to all customer projects
• Accountable for supporting the performance of Project team(s) and Project manager(s)
• Provide the necessary leadership and support to Project Managers to manage projects in line with project management processes and associated policies and procedures.
• Ensure collaborative cross-functional project team participation to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject to ensure work efforts are executed on time, within budget, and according to stated requirements reliably and repeatedly.

Requirements:

• Bachelor’s Degree in Engineering, Sciences or Business; MBA is preferred.
• Typically requires 10 years of progressively advancing account management and/or business development experience.
• Demonstrated experience in working within cloud, enterprise, compute customers as a Program Manager or Global Program Manager.
• Experience building relationships while working directly with customers.
• Experience managing a local team and Experience with Finance/Quoting.
• Ability to Travel & Work non-traditional hours.

Reporting to the General Manager, the incumbent is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

RESPONSIBILITIES

• Drive market share and revenue performance through proper pricing and mix management using competitive reports
• Develop overall pricing strategy to include all market segments and distribution channels with the aim of maximising revenue through forecasting and budgeting
• Manage rates, room inventory, distribution channels and market segmentation
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including brand website and 3rd party sites
• Identify new revenue opportunities and provide daily, weekly and monthly reporting
• Maintain complete knowledge of room availability for each day, including restricted dates, rates and room types breakdown
• Analysis of data, booking patterns and market trends and generating reports
• Ensure all related systems are configured correctly, validated and working to full capacity / functional
• Evaluate performance of distribution partners and contracted rates (OTA, FIT, corporate, groups etc).
• Monitor competitors and market to develop rate and market-mix strategies
• Have good knowledge on all room rates/packages and promotions
• Supervision of reservations team in meeting the daily business needs, including conducting training and guidance to the Revenue & Reservations department
• Coordinate and work with other departments in sales fulfilment
• Develop specific goals and plans to prioritise, organise and accomplish the work for the department.
• Any other ad-hoc duties assigned by General Manager from time to time

SKILLS & QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in Hotel Administration/ Revenue Management/ Business/ Finance or related field
• At least 15 years of relevant working experience within the hotel industry
• Have worked in both local & international hotel brands with properties of at least 350 keys
• Proficient in Microsoft Office including email
• Knowledge in Revenue Management platforms (eg. Amadaeus, Duetto, Lanyon etc)
• Knowledge in OPERA Cloud will be advantageous
• Good interpersonal and communications skills
• Strong analytical and negotiation skills
• Multi-tasking skills with attention to details and deadlines
• Ability to lead and train team members
• Ability to communicate and interact with various stakeholders of all levels

We regret that only shortlisted candidates shall be notified.

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

We are seeking a seasoned and strategic Construction Project Director to lead and oversee complex construction projects from inception to completion. This role requires a visionary leader with extensive construction management experience, financial acumen, and a deep commitment to quality and safety.

The Construction Project Director will play a pivotal role in driving project success, collaborating with cross-functional teams, and ensuring that each project meets or exceeds expectations on time and within budget.

Job Responsibilities

• Direct and oversee all aspects of project planning, from initial budgeting and scheduling to implementation and completion, ensuring projects are delivered on time, within scope, and on budget.
• Provide strategic leadership and foster a culture of collaboration across multidisciplinary teams, including contractors, engineers, and subcontractors, to achieve project goals while maintaining a high-performance work environment.
• Identify potential project risks and proactively develop solutions, ensuring safety and compliance with industry regulations and standards, while minimizing delays and cost overruns.
• Manage project budgets rigorously by tracking expenses, negotiating contracts, and controlling costs to maximize profitability without compromising quality or safety
• Act as the primary point of contact for stakeholders, providing regular project updates, addressing concerns promptly, and ensuring transparent, effective communication throughout the project lifecycle
• Ensure that all work meets the highest standards of quality, safety, and regulatory compliance by conducting regular site inspections, reviewing plans, and verifying that all requirements are met.
• Build and maintain strong relationships with clients by ensuring their vision and requirements are met, creating a foundation for repeat business and client satisfaction.

Requirements

• Degree in Civil/Structural Engineering, Construction Management, or equivalent
• Minimum 10 years of relevant experience in building works, with a preference for HDB experience
• Proven ability to manage teams and meet project timelines
• Strong crisis management skills
• Excellent communication skills and a team player

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

Job Purpose

-Manage and develop the overall customers engagement of assigned portfolio.

-Develop and perform business development strategies/activities in accordance with company business objective and local business environment to deliver profitable growth.

-Support global/regional sector initiatives and drive the engagement of both internal and external stakeholders with clear account development plan.

Accountabilities

I) Customers

External Customers

- Maintain effective relationship with assigned portfolio by remaining informed about customers’ business priorities and needs within the region.

- To drive and manage profitable growth with the assigned customer portfolio.

- Deliver services and solutions to customer that meet budget, quality and agreed service level.

- Drives/support development of new/innovation service or value creation as part of continuous development to meet customer’s needs.

- Respond and solve customer enquiries/complaints in a timely and responsive manner.

- Responsible for establishing customer profiles and customer needs.

- Effectively conduct Annual/Quarterly/Monthly Business Review with customers.

Internal Customers

- Develop Customer Account Plan and/or Win Plan that can be adapted to meet customer needs and business fit.

- Work with Product, Key account managers, Bid Management team in the region to communicate and align customer account/win plan for RFIs / RFQs.

- Close engagement with internal stakeholder by sharing customer’s buying behaviours and competitor’s intelligence.

II) Stakeholders

External Stakeholders

- Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, influencer et al.

- Work with third party service provider like packing company, carriers, truckers or shipping lines for special projects when needed.

- Work with other DHL divisions for end-to-end supply chain solution design or cross BUs collaboration.

Internal Stakeholders

- Work with countries and internal departments such as Products, VAS, Finance, First Choice, BPO, IT and Implementation to satisfy customers’ needs and make sure service is provided smoothly.

- Coach and work closely with virtual team - Key Account Managers (KAMs), Program Managers (PMs), GSC Team, etc.

- Regular Performance Dialogue with Country KAMs or ASMs/PMs.

III) Process

Customer Business Development

- Conduct customer meeting/sales visits (potential & existing) and present company capabilities, value proposition and business fit.

- Identify and develop customer sales leads.

- Lead market profiling and customer/competitor research and analysis activities to understand and identify opportunities and challenges.

- Develop and/or communicate effective pricing strategies to drive profitable growth and volume.

- Develop supply chain management solutions meeting customer needs.

- Develop customer development plan/win plan and drive the communication and alignment with relevant stakeholder in region and countries such as Product and Key Account Managers on strategy for RFQ’s/tenders/bids.

- Proactive Selling with Buyer’s Perspective.

Customer Business Performance

- Effectively drive monthly, quarterly and annual business review with customers.

- Overall responsible for achieving Customer business targets and KPIs. Drive KPI performance review with customer, together with Products.

- Identify and drive continuous improvement or value creation opportunities with customers.

Skills/Knowledge

· Selling with Buyer’s Perspective

· Management & Decision Making

· Project management

· Industry/Sector Knowledge and Expertise

· Freight Forwarding Knowledge and Expertise

· Excellent communications skills

· Interpersonal skills

· Influencing skills

· Negotiation skills

· Solution design and process mapping skills

Experience/Qualification Requirements

- Degree Holder, relevant post-graduate qualifications will be an advantage

- 6-8 years of solid experience in the logistics or forwarding industry

- Of which at least 2 years is dealing with major accounts on a regional or global level

- Relevant experience in International Supply Chain, Decarbonization Market Trend and Digitization Processes will be an added advantage

- Fluent use of English (both written and spoken)

- Ability to speak Mandarin will be an advantage

- Computer skill knowledge like MS Excel, MS Powerpoint and MS Word

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

• Provide guidance and supervision for primary school children on the completion of daily school homework and spelling.
• Assist to handle routine of the children and ensure their holistic wellbeing.
• Send and bring back students to & from nearest primary school.
• Passionate to guide and coach students.
• Assist with other administrative tasks.
• Maintain order and cleanliness in the classrooms.
• Ensure classroom discipline and safety under your care.
• Able to work on weekdays(MONDAY to FRIDAY) from 1:00pm to 6:30pm.

Work place : Bedok North

Job Type: Part time

Expected start of date : DECEMBER 2024

Interest applicant please send your resume to [email protected]