Happy Tutors Learning Centre is an education centre that aims to provide the highest quality of bespoke education services to our students. In our student care, we are focused on the quality of character building as well as academic excellence in order to best help the students. We are also committed to contribute back to the society and are registered as a Social Enterprise, a membership of the Singapore Centre for Social Enterprise (Raise).

This is where students EVOLVE into greater persons.

Job Description

• Provide a holistic programme with a strong emphasis on social values and character building.
• Guiding of school homework and the discovery of new knowledge for students to achieve academic excellence.
• Maintain an open communication with parents with regards to their children’s development.
• Ensure the safety and security of the children at all times.
• Be great team player amongst the centre colleagues.
• Have a positive attitude.
• Handle any other ad-hoc duties as assigned by the Supervisor.

Applicant Requirements

• Minimum O Levels.
• At least 1 year experience in student care or student-related activities.
• Good communication skills is a priority.
• Good work ethics and knowledge.
• Have patience and understanding of children's behaviours and psychological needs.

Location: 609 Bedok Reservoir Road

Working Hours: Mondays to Fridays 12pm to 6pm (any 2 days)

Interested candidates please apply.

What the role is

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

In this role, you will:

• Lead and supervise a team to develop, drive, and manage a robust Leadership Development (LD) curriculum under School of Leadership and Management Operations. This includes addressing leadership development needs across various management levels, from junior supervisors to Senior Management and high-potential employees, aligning with the strategic demands of the organisation and the Whole-of-Government (WOG) Leadership Competency framework.
• Strengthen the leadership pipeline by incorporating best practices in adult learning and staying current with the latest trends in leadership development, executive training, and technology.
• Design and conduct effective stand-up training sessions for Senior Management, utilising appropriate learning solutions.
• Lead data-driven analysis of leadership performance by overseeing the administration of 360-degree feedback for Middle Managers to Senior Management.
• Foster a mentoring and coaching culture with the Board by driving a framework that integrates philosophy, strategy, practices, initiatives, and desired behaviours. This is to support and enhance both on-the-job training and formal learning, accelerating leadership development and growth through purposeful guidance.
• Stay abreast of emerging practices in leadership and organisational development, as well as advancements in learning design and technology.
• Oversee the operations of the School of Leadership and Management, ensuring smooth day-to-day functioning.
• Monitor key success metrics, such as leadership and supervisory indices in employee opinion surveys, to track and enhance program effectiveness.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Demonstrated strong track record in Leadership Development, Learning and Development, and Organisation Development, as well as experience in supervisory role.
• In-depth understanding of adult learning principles and proficiency in curriculum development, instructional design, and leadership development interventions.
• Strong analytical and critical thinking skills, with the ability to assess complex situations, identify key insights, and drive data-informed decision-making.
• Excellent stakeholder management and interpersonal skills, enabling effective collaboration with individuals at all levels, from junior staff to senior management. Strong facilitation abilities to engage and inspire diverse audiences.
• Strong project management skills, with the ability to oversee a team in planning and executing projects, ensuring objectives and timelines are met.
• Empathetic, resourceful, and driven by a strong commitment to excellence, with a passion for making a positive impact within the organisation.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position.

What you can expect
Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

• In charge of Management Accounting at Panasonic Consumer Marketing Asia Pacific.
• Supervise Management and Accounting support for Sales companies in APAC region.
• Supervise & Support Implementation of SAP system in Sales company together with PISCAP.
• Supervise other accounting roles as below:
• Review management plans and financial closing of group Sales companies in Asia Pacific region and provide management support.
• Secure consolidated profit and cash balance based on group Sales companies in Asia Pacific region.
• Plan and promote accounting systems pertaining to accounting, tax, finance, investment, and information systems etc.; and provide guidance and support thereof group Sales companies in Asia Pacific region.
• Develop accounting personnel under group Sales companies in Asia Pacific region.
• Manage PCMAP P/L, B/S and cash flow pertaining to accounting, tax, finance and information systems etc.

Job Requirement

• Candidate must possess at least Bachelor's Degree/Postgraduate in the field of Finance, business or similar.
• Proficient in Japanese and English for communication with Japan HQ and Sales Companies in each country, required to have at least JLPT N1 level
• Candidate must have sense of fairness, courtesy and friendliness when dealing with all kinds of people inside and outside company.
• Prior management experience in the same field is preferable.

Account Director – Spurwing Communications

Spurwing is an independent communications agency, specialising in two of society’s most important commodities – health and food. We are driven by our united passion for producing remarkable work that motivates and moves people.

We are a young, growing, vibrant agency and have created a unique environment that helps our people be better every day.

We are proud of what we have achieved and are excited about the impact we will make in the future.

The role you'll play:

We are looking for an Account Director to help shape and deliver excellent communications strategies to our healthcare, food and nutrition clients. In this role, you should excel in client handling, working as their trusted advisor to deliver results-driven strategies that are in-line with business objectives. You will be expected to inspire and lead a junior team and actively support the Leadership Team to grow the business and ensure it continues to thrive.

Who you are:

• A valued team member that is committed to delivering excellence
• Extensive knowledge of integrated Communications principles and strategies

· A deep and broad understanding of the sectors in which we operate

· Excellent at forging strong and effective relationships with clients, partners, and colleagues, bringing energy and professionalism into everything you do

· A proactive approach to understanding your clients and their businesses

· Strong written, verbal and presentation skills

· Enjoy demonstrating your value through supporting others

· Excellence in service and thinking, encouraging a growth mindset amongst colleagues and nurturing a passion to constantly find ways to improve

· Entrepreneurial, with a strong business acumen

· Minimum 7 years relevant communications experience (agency or in-house)

Additional information

Spurwing is committed to building an inclusive culture. A culture that allows us to play to our strengths, enable career growth, and support each other to be better every day.

We believe it is important to reward and recognise our team and offer an array of extra benefits including mobile phone allowance, private health and dental insurance, one week a year remote working from anywhere, birthday leave, and lots of work-versary and team socials and celebrations.

And finally, we follow a hybrid work pattern, working 3 days in the office and 2 days from home with staggered work time.

Are you ready?

Send us your resume and tell us why you are right for this role.

Job Description

• To carry out meetings on criteria of a project to review on the terms and conditions
• To collaborate with various professionals with regards to design i.e. engineers, quantity surveyor
• To produce and present feasibility reports and design proposals to clients
• To advise on practicality of the projects
• To revise and endorse the submission drawings and plans to the Authorities.
• To prepare for tender applications, presentations and negotiations with various vendors
• To prepare for applications for planning and buildingcontrol departments
• To supervise the project from start to finish
• To conduct regular site visits
• In-charge of managing the entire Architecture department
• To resolve problems while ensuring that environmental impact of the project is managed
• To register with BOA as the Architecture Director of the company.

Requirements

• Possess recognised Degree and Masters in Architecture
• Registered as an Architect with BOA Singapore
• 5 years and above of architectural experience.

Software: Lumion, Photoshop, AutoCAD, Revit, Sketchup

[Responsibilities]

· Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly

· Provide support for learners and companies through telephone, emails and walk-ins

· Ensure smooth daily operational activities

· Assist in facilitation of training

· Preparation of course materials

· Administrative work (Attendance, Evaluation, Document Filing, etc)

· Monitor and schedule all trainings to ensure compliance

· Plan and submit trainers' monthly calendar, trainer hours report

· Assist in the company’s continuous improvements and training related areas

[Requirements]

· Able to commit on weekend classes

· Candidate must possess at least "O" Level or equivalent.

· Minimum 1 year of relevant experience in an Administrative or Customer Service role

· Good follow up and coordination skills

· Proficient with Microsoft Office.

· Fluency in both Mandarin and English is essential, as due to job nature we serve English and Mandarin-speaking customers.

Job Description:

• Responsible for the facilitation of projects from planning to delivery by ensuring accurate preparation and execution of all project activities in accordance with both company and statutory requirements
• Manage scheduling and programming including labour and resources to ensure projects meet time, cost, safety and quality objectives
• Strategically plan and execute risk identification and change management
• Chair WSH committee and attend site meetings with relevant internal stakeholders to ensure regular reporting and effective communication of project information
• Lead and manage all staff on-site, ensuring proper execution of project operations to meet objectives and targets
• Establish and implement controls to ensure that safe work procedures and environmental control measures are implemented at the work site
• Monitor, control and coordinate site works with the operations team as well as contractors
• Develop and maintain good working relationships with external stakeholders, including clients, consultants and contractors

Job Requirements:

• Degree in Management or its equivalent
• Minimum 5 years relevant working experience
• Able to manage teams well and meet project timelines

Job Title: Sales Director - Aqua Green Singapore

Job Description

As the Sales Director at Aqua Green Singapore, you will be responsible for leading the sales strategy and execution for our innovative hydroponic and aquaponics solutions. This role is integral in driving revenue growth, expanding our market presence, and promoting sustainable agricultural practices across Singapore and the region.

Key Responsibilities:

• Design and implement comprehensive sales strategies to achieve revenue targets and enhance market share.
• Create annual sales plans with specific goals, KPIs, and initiatives aligned with Aqua Green’s mission and objectives.
• Build and lead a high-performing sales team through effective recruitment, training, and mentoring.
• Set clear performance expectations, conduct regular performance reviews, and foster a culture of accountability and excellence.
• Conduct thorough market analyses to identify trends, customer needs, and competitive dynamics within the hydroponics and aquaponics sectors.
• Identify potential markets and customer segments for expansion and growth.
• Establish and maintain strong relationships with key clients, distributors, and strategic partners.
• Engage with clients to understand their specific needs, providing tailored solutions that enhance customer satisfaction and loyalty.
• Prepare and manage accurate sales forecasts, analyzing performance metrics to inform strategy adjustments.
• Utilize data analytics to identify sales trends and areas for improvement.
• Work closely with the marketing team to develop promotional materials and campaigns that highlight Aqua Green’s unique value propositions.
• Represent Aqua Green at trade shows, exhibitions, and industry events to promote our products and network with potential clients.
• Develop and deliver training programs to enhance the sales team’s product knowledge and selling skills.
• Ensure the sales team provides exceptional customer service and support throughout the sales process.
• Collaborate with R&D, operations, and customer service teams to ensure alignment on product offerings and service delivery

Qualifications

• Bachelor’s degree in Business Administration, Agriculture, or a related field
• 7+ years of sales experience, with at least 3 years in a leadership role within the agriculture, food, or sustainability sectors, hotel or restaurant chains experience is an advantage
• Strong leadership and team-building capabilities.
• Excellent communication and negotiation skills.
• Proven track record of achieving sales targets within a competitive market.
• Knowledge of hydroponics, urban farming, or sustainable agriculture practices is a plus.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.
We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.
Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.
For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences,and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.
The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

What You Will Be Doing

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch pointsthat are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially forchallenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduceincomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!
Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

Job Description

The Student Services (SS) Department would like to invite individuals who has a passion for Customer Service to apply for this role. The shortlisted candidate will be supporting the department in delivering efficient and effective services to our students via 3 contact channels (i.e. phone calls, emails and walk-ins).

• Handle and ensure student enquiries and feedback received via phone calls, emails and walk-ins at the Student Services counter are attended to and resolved within the Service Level Agreement.
• Work with various departments and schools to provide guidance and advice on programmes to students, and to assist on students’ requests.
• Maintain the Student Portal and ensuring information are up to date.
• Provide administrative support (i.e., stationeries requisition, department roster, prepare statistics and report, etc), and facilitate events and activities support.
• Assist with University-wide activities support.

Job Requirements

• Degree in any discipline (Diploma holders with relevant customer service experience will also be considered)
• Preferably bilingual in English and Mandarin as the incumbent is required to respond to queries in Mandarin for our Chinese programmes.
• At least 1 year working experience.
• Call centre experience will be an advantage.
• Mature, meticulous and possesses a high level of discretion and integrity.
• Good communication and interpersonal skills.
• Able to commit in overtime work (up to 9.30pm) when required and during Peak periods of the University calendar.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

In this newly created role where you will be a part of the global HR organization, you are part of the HR leadership team and will play a pivotal role in the HR transformation journey to elevate the HR function, with a primary focus on driving TDCX's compensation and benefits strategy across the group.

You will be responsible for aligning the HR and total rewards strategy with overall company goals, ensuring employee satisfaction, productivity, fairness, and competitiveness in our total rewards strategy in order to attract and retain talent.

What is your mission?

• Spearhead the enterprise total reward strategy and policy which includes salary structures, bonuses, incentives, recognition and employee benefits programs.
• Partner with HR and business to integrate compensation and benefits into the TDCX performance management system. This could include developing and implementing performance appraisal guidelines and merit increase recommendations.
• Develop and manage organizational design process, including structure, span of control, job creation, evaluation, and job matrix.
• Conduct market analysis to determine the optimum compensation structure for all job levels and role types in the organization.
• Advise key business leaders on strategic planning, recommending solutions adapted to regional needs while maintaining global standards.
• Lead the benefits design/renewal process, and negotiation with external vendors.
• Maintain regular contact with regional and country-level HR leadership to identify overall total rewards-related needs.
• Ensure compliance with statutory and legislative regulations on salary and benefits requirements.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a bachelor’s degree in HR or related fields.
• Have a minimum of 10+ years' experience in developing and implementing total rewards/ HR programs.
• Strong HR leadership skills, ideally in the compensation and benefits function.
• Proven capacity to influence and manage stakeholders effectively.
• Excellent analytical skills and attention to detail.
• Demonstrates adaptability in a fast-paced atmosphere and ability to operate under pressure to fulfill project deadlines.
• Ability to adapt in a fast-paced environment and able to work under pressure to meet project timelines.
• Innovative individual with strong business acumen towards compensation and benefits strategies.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are looking for people, who are passionate about education and nurturing young children, to join our team at PlayFACTO School (Bedok Reservoir)

If you are cheerful, optimistic and loves children, come join us!

Positions available: Student Care Teacher (English, Chinese, Math & Science)

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework (english, chinese, math & science) and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• For teachers, minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

• Provide guidance and supervision for primary school children on the completion of daily school homework and spelling.
• Assist to handle routine of the children and ensure their holistic wellbeing.
• Send and bring back students to & from nearest primary school.
• Ensure classroom discipline and safety under your care.
• Passionate to guide and coach students.
• Assist with other administrative tasks.
• maintain order and cleanliness in the classrooms.
• Able to work on weekdays(MON to FRI) from 1:00pm to 6:30pm.

Work place : Bedok North

Job Type: Part time

Salary : $12- $13 per hour

Expected start of date : 01 October 2024

Interest applicant please send your resume to [email protected]

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

About The Role

To work with Assistant Director, Office of Academic Services and Manager, Student Records to manage a team responsible for the smooth administration for full time undergraduate/law/CET programmes and provision of support including processes relating to student records, statistics, financial Schemes, reports and audits. The incumbent is also expected to identify gaps in processes and workflows and to strategize changes, system enhancements and/or adoption of new IT technologies due to evolving business policies and landscape.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

• Work with team to execute various operational processes according to action plan and resolve operational issues.
• Work with stakeholders to translate new/revised business policies into implementation plans
• Manage team administration, performance and development.
• Work with team to actively review and contribute to the improvement of system and processes within department.
• Oversees the administrative aspects of financial schemes, statistics and data reporting to internal and external stakeholders.
• Assist with University-wide and divisional activities/tasks as necessary or assigned (eg graduation, invigilation, minutes taking, etc).

Job Requirements

• Degree with at least 5 years' working experience, of which 3 years at assistant managerial level leading a team.
• Able to lead in identifying gaps in processes and workflows and to strategize changes for process/system enhancements and/or adoption of new IT technologies due to evolving business policies and landscape.
• Computational thinker with strong analytical and reasoning skills.
• Influencer with good interpersonal and communications skills to work well with people collaboratively.
• Resourceful, innovative and able to multi-task in a fast paced environment.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Proficient with Microsoft Office skills.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangements (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.
We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.
Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.
For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

The shortlisted candidate will report to the Manager and provide administrative and outreach support to the department.

A. Marketing and Outreach

• Represent SUSS to promote the university and programme offerings in both local and overseas outreach activities.
• Assist Outreach Team Lead on allocation of team resources for outreach activities.
• Assist Outreach Team Lead on liaison matters with internal and external stakeholders for outreach activities.
• Prepare marketing collaterals and procure premiums for all outreach activities.
• Maintain accurate and relevant statistics for outreach activities.
• Undertake programme counselling - manage enquiries via phone, emails and manage applicants or leads’ enquiries via CRM system.

B. Admissions and Selection

• Assist Manager in admissions-related work, which includes applications and admission processing of full-time undergraduate programmes.
• Assist in the planning and execution of selections interviews for admissions, and other admissions-related activities.
• Communicate matriculation information and details to enrolled students.

C. Others

• Participate and assist in University-wide activities as specified in the respective action plans and/or duty rosters, e.g., examination invigilation, orientation, convocation, etc.
• Assist with any other ad-hoc projects, tasks and duties as necessary and/or assigned.

Job Requirements

• Degree Holder with at least 5 years of relevant working experience, preferably in marketing and administrative, and customer service/administration
• Bilingual with good command of written and spoken English and Mandarin
• PC literate, and proficient in Microsoft Office applications
• Able to do data analysis and information research
• Self-motivated, positive attitude, able to work independently and take initiative
• A good team player with good interpersonal and communication skills
• Mature, meticulous and possess a high level of discretion and integrity
• Resourceful and ability to multi-task in a fast-paced environment
• Enjoys meeting people and organising activities
• Some supervisory working experience would be favourable

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!
Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Responsibilities:

1.Financial planning and analysis, create and manage financial models, responsible for the Group’s budgets and forecasts, prepare finance date analyse and management.

2. Enhance Financial Processes, establish financial management system,and enhance the Group’s financial processes for efficiency.

3. Prepare comprehensive financial reporting and financial control, monitor expenses and ensure adherence to budget guidelines.

4. Establish a financial analysis procedure and model, and report financial status to management regularly

5. Manage statutory filings including financial statements and tax

6. Prepare project capital plan and ensure proper cash flow and allocation of funds, as well as managing capital risks

7. Assist in cost analysis of investment and financing projects, and cooperate with the formulation of investment and financing plans

8. Other adhoc tasks assigned

Requirements:

1. Degree or professional qualification in Accountancy; CFA, ACCA, CPA and other qualifications are preferred

2. At least 10 years working experience in financial management of Real Estate development/Main-con company, familiar with financing, taxation, cost control and other related to Real Estate development business

3. Strong capabilities in capital management, cost control, risk control and financial analysis

4. Good organization, coordination, communication skills and teamwork spirit, have a strong sense of responsibility

Monday to Saturday; 5.5 days; Based in HQ

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

PlayFACTO @ Bedok Central is looking for experienced and passionate Student Care Teachers to join our team!

Multiple Positions are available immediately for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6.

As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US at our HAPPY SCHOOL and make difference in student’s lives at PlayFACTO @ Bedok Central

Positions Available:

1. Student Care School Teacher

Student Care Centre seeks Happy Positive Teachers!

Work location:

1. PlayFACTO @ Bedok Central

Roles and Responsibility

· Delivery and presentation of lesson content (English, Maths, Chinese and Science) to students

· Supervision primary school students (primary 1 to 6) to ensure completion of daily homework

· Ensure safety and timely transfer of students from school to student centre

· Ensure safety of students

· Regular liaison with parents and caregivers regarding student’s progress and behaviour

· Fetching of students from nearby schools

· Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.

· Any other ad-hoc duties as delegated by Centre Director

Requirements:

· A-level or Diploma qualifications & above

· Able to guide Primary 1 to 6 school subjects (English, Maths, Chinese and Science).

· Possess excellent work ethics and integrity

· Exhibit a positive attitude when faced with challenges

· Love children and the learning process

· Have experience in teaching children, preferably at primary level

· Possess a passion for nurturing children

· Experience in working with children preferred. Those without experience may also apply as training will be provided.

How to apply:

1. WhatsApp CV to +65 8899 1240

2. Email CV to [email protected]

Please include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

Only shortlisted candidate will be notified.

Strategic Planning and Execution:

• Develop and execute product operations strategic plans based on company goals and market needs.
• Oversee the entire product lifecycle from conception to launch and post-launch.

Team Leadership and Development:

• Lead, mentor, and develop a high-performance product operations team.
• Foster a culture of innovation, collaboration, and continuous improvement within the team.

Market Research and Analysis:

• Conduct in-depth market research to understand industry trends, competitive landscape, and customer needs.
• Analyze market data to provide actionable insights and recommendations for product development and optimization.

Product Performance and Optimization:

• Monitor and analyze product performance metrics to identify areas for improvement and implement solutions.
• Collaborate with cross-functional teams to enhance product features and user experience.

Customer Engagement and Support:

• Develop strategies to increase customer engagement and satisfaction.
• Ensure effective customer support processes are in place to promptly address user queries and issues.

Stakeholder Management:

• Communicate effectively with internal and external stakeholders, including executives, partners, and customers.
• Manage relationships with key stakeholders to ensure alignment and support for product plans.

Requirements:

• At least 5 years of product operations experience, preferably in the internet finance industry.
• Bachelor's degree or higher in business, finance, marketing, or a related field.
• Proven track record in managing large-scale internet finance products and operations.
• Proficiency in both Chinese and English, with strong oral and written communication skills.
• Strong leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Experience with cloud computing products.
• Advanced degree in a related field.
• Understanding of regulatory requirements and compliance in the financial industry.

Minimum with 12 years of experience in hairdressing, scalp and hair wellness with clientele base in excess of $20,000

Ability to lead , provide education and mangement role.

The job requires servicing of clients, pre service consultation.

To run day to day operations , ability to manage both C to C and B to B relationship.

Ability to develop Media Channels and Platforms.

To be responsible for business development and bottomline of the business.

To build the team to a size and 10 and more.

Assist and report to the Business Owners.

[Responsibilities]

· Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly

· Provide support for learners and companies through telephone, emails and walk-ins

· Ensure smooth daily operational activities

· Assist in facilitation of training

· Preparation of course materials

· Administrative work (Attendance, Evaluation, Document Filing, etc)

· Monitor and schedule all trainings to ensure compliance

· Plan and submit trainers' monthly calendar, trainer hours report

· Assist in the company’s continuous improvements and training related areas

[Requirements]

· Able to commit on weekend classes

· Candidate must possess at least "O" Level or equivalent.

· Minimum 1 year of relevant experience in an Administrative or Customer Service role

· Good follow up and coordination skills

· Proficient with Microsoft Office.

· Fluency in both Mandarin and English is essential, as due to job nature we serve English and Mandarin-speaking customers.

[Responsibilities]

· Liaise with students, trainers and related departments & organisations to ensure programmes run smoothly

· Provide support for learners and companies through telephone, emails and walk-ins

· Ensure smooth daily operational activities

· Assist in facilitation of training

· Preparation of course materials

· Administrative work (Attendance, Evaluation, Document Filing, etc)

· Monitor and schedule all trainings to ensure compliance

· Plan and submit trainers' monthly calendar, trainer hours report

· Assist in the company’s continuous improvements and training related areas

[Requirements]

· Able to commit on weekend classes

· Candidate must possess at least "O" Level or equivalent.

· Minimum 1 year of relevant experience in an Administrative or Customer Service role

· Good follow up and coordination skills

· Proficient with Microsoft Office.

· Fluency in both Mandarin and English is essential, as due to job nature we serve English and Mandarin-speaking customers.

OVERALL PURPOSE OF THE POSITION

Facilitate professional, high standard international health assistance services pertaining to international travelers and expatriates overseas for International SOS (Intl.SOS) clients globally. As a key member of the Assistance Team, leverage medical experience and professional knowledge to provide appropriate solutions to Intl. SOS members.

Medical Healthcare Coordination (Assistance)

• Receive calls from various international locations relating to requests for medical assistance abroad and ascertain the assistance requirements of Intl.SOS clients.
• Facilitate the provision of assistance through referral to accredited medical and technical providers at various international patient locations abroad.
• Collect as appropriate medical and other relevant health information from international sources and collate updates for Intl.SOS clients.
• Professionally communicate verbally and/or in writing to relevant parties/clients at various international locations the progress of medical assistance cases.
• Provide guidance regarding the operational planning and progress of international medical assistance cases.
• Assist to maintain the Intl.SOS medical transportation standards in facilitating the logistical arrangements of international medical transportations to and from overseas locations.
• Escalate as per protocol to the Medical Director Singapore or in his/her absence; the duty Medical Director and Corporate Assistance Department (CAD).

Client Support & Promotion

• Participate, under the direction of the Medical Director and General Manager/Marketing Manager in appropriate business development activities, explaining and promoting Intl.SOS’ services to prospective and existing clients.
• Assist in explaining International SOS medical services to prospective and existing clients as requested.

Network Partnership Development

• Collate information and conduct intermittent review of international medical providers to enhance the Intl.SOS network of medical providers and provide this to the Network Partnership department.

Training & Health Education

• Participate under the direction of the Medical Director and General Manager of Country and in consultation with the Marketing Manager in performing for Clients and potential Clients:
  • Health education and Health Promotion

SPECIFIC SUPERVISORY RESPONSIBILITIES

· Direct line management and leadership of a team of Healthcare Operations Manager to ensure all staff are appropriately developed and managed in a timely way. Set clear standards, plans and targets for the Healthcare Operations Executive to monitor their performance through regular supervision and identifying training needs as appropriate.

· To ensure a professional, customer and client focused service is consistently delivered by the operations teams.

· Oversee the allocation and progression of work for the Healthcare Operations Executive. This involves ensuring that cases are allocated to persons of appropriate capability and are processed within timeframes as per by Global Corporate standards.

· Act as a point of technical expertise and provide guidance and advice to the teams as and when required.

· Communicate with other Global Healthcare leaders to ensure best practices are shared and adopted.

· Encourage positive and productive working relationships between the medical teams and partner teams (Operations, Quality, Training, Assistance) as well as with relevant partner teams outside of the AC.

· Participate in ad-hoc projects, taking the lead where appropriate.

OPERATIONS TEAMS

· To work with the Assistance Operations managers, Regional and Global Medical Directors and Director of Nursing to ensure a seamless service in aspects of both medical and operational excellence, promoting positive working relationships and communication between the operational and medical teams.

· Regular review (min 6 monthly) of each of the operations platforms staffing models to ensure they best strategically support caseload. Under the guidance of the MD's and RMD, adjust staffing models to support case and quality standards. These activities will be undertaken to ensure regular review of headcount against case activity, contractual needs, business growth and staff attrition.

· Working together with the respective General Managers and HR business partners ensure appropriate line management support is in place for annual leave, illness concerns, performance management and professional development as well as providing recommendations for headcount based on these parameters.

· Key decision maker for nursing recruitment initiatives to ensure the right staff are hired for the right roles. Able to support other areas of business as required.

STAFF SUPPORT AND DEVELOPMENT

· Key accountability for ensuring that respective teams are given sufficient support to enable them to actively focus on their personal and professional development. This will include regular motivational and developmental feedback with the provision of objectives to maximize staff performance

· Ensure that any incidences of staff under-performance are identified and acted upon expediently. This will include escalation to the MD and RMD, feedback to the staff member, implementation of performance improvement plan (PIP) if needed and appropriate training and support.

· Maintain appropriate documentation of any actions taken regarding specific individual performance and address any disciplinary or grievance matters in accordance with International SOS's policies and procedures.

· Ensuring staff attendance at medical team meetings and daily transmissions/handovers and to search for new ideas for training and staff motivation.

· Encourage staff participation in additional projects within the Assistance/Support Centres.

· Overall accountability for the Mentoring programme for new starters and the on boarding process for new team members.

· Ensure staff are familiar with all relevant International SOS policies and procedures and that policies and procedures are followed at all times.

CASE MANAGEMENT AND ESCALATION

· Work with the MD's and RMD to drive efficiency and the provision of professional, customer focussed medical assistance to beneficiaries as per contractual requirements.

· Ability to provide case direction, support and guidance across to the Healthcare Operations Executive.

· Ensure that case management escalation occurs as per International SOS protocols, and that their teams are delivering effective case management to members.

· Flexibility to provide case load support and expertise whilst managing own workload.

· Ensure that the MD's and RMD are fully updated on any important issues and potentially problematic situations, both related to case management and to staffing concerns.

QUALITY AND TRAINING

· Strategic direction and strong interface with LDQ to regularly review material and deliverables for the nursing teams. Identification of trends and analysis to determine required support.

· To use initiative to implement ways of improving quality and efficiency in a proactive way.

· Overall accountability for the training and induction of the operations team along with the MD's and RMD.

· Ownership and direction for all operations led projects across the Healthcare Operations platforms.

· Work with the MD's and RMD to oversee all quality initiatives, and to work together to ensure clinical governance is maintained.

· Participate in the service recovery process for those cases where Intl.SOS quality measures were not maintained or based on feedback from external sources.

· Oversee site survey assignments for the operations team.

MEDICAL TRANSPORTATION STANDARDS (MTS)

· Ownership for the Medical Transportation Standards in conjunction with the MD and RMD.

· Accountability for compliance against the annual MTS audit and any air ambulance accreditations required for air ambulance activities in conjunction with the MD and RMD.

· Accountability for a qualified and up to date medical escort team suitable for deployment.

CLIENT AND STAKEHOLDER INTERFACE

· Strong links with International SOS clients to foster positive working relationships and assist with service recovery as required.

PROFESSIONAL LINKS

· Professional lead for the nursing platform ensuring that all Healthcare Operations staff keep up to date with governance and regulation pertaining to professional registration.