JOB OVERVIEW

Our SAP Concur Customer Success organization serves as a focal point for our customers to achieve success with Concur. As a CSP Advisor, you will be responsible for a portfolio of Customers by developing long term relationships, measured through revenue growth, retention and advocacy. This is a strategic role working with our key customers, SAP Concur’s internal teams and has central importance to our ongoing success as a company. In this role, you will spend your days partnering with our customers to provide strategic recommendations around maximizing the quantifiable business impact from their subscription with Concur.

Responsibility

• Proactively engage and build partnership with Customer C-suite stakeholders and decision makers to support your clientele throughout the customer life cycle stages, from adoption, consumption, expansion and renewal.
• Meet & achieve Customer Success KPIs on retention, renewal, growth and advocacy.
• Own the Customer’s Success Planning and conduct Customer Business Reviews to drive adoption, consumption and value received from their utilization of the Concur solutions.
• Establish strategic relationship with customers and be seen as a trusted advisor
• Competent in conveying and articulating both quantifiable and qualitative value and impacts to the Customer’s business.
• Work in partnership with Client Sales Executives (CSE) to devise and execute Customer Success and Revenue Plan, by active identification of opportunities through the conversations and review we have with the client, and passing them on to the CSE for further qualification and closure.
• Actively contribute and participate in organizational development, learning and growth projects
• Maintain data integrity through regular and timely updates on the client’s success plan.
• Be a client advocate and a voice of reason as you collaborate across cross functional teams within SAP and Concur.

Skills & Qualifications:

• 3 -8 years of account management or customer engagement experience in managing and growing a portfolio of existing customers
• Cloud customer engagement experience with large global companies with a high-level of complexity, focus and intensity.
• Track record in establishing, maintaining and growing broad and deep relationships within each customer account.
• Experienced in developing advanced account strategies that drive success through delivering value and insight relevant and unique to each customer
• Ability to uncover how a customer defines success and the ability to align that vision with SAP Concur’s value delivery to create enduring trust-based partnerships
• Strong understanding and track record in Customer Life Cycle Management in driving customer adoption and value realization
• Proven track record of exceeding retention and growth targets
• Highly structured approach with strong collaboration, communication and problem solving skills – ability to handle issue resolution and navigate customers’ matrix environment
• Understanding of SaaS and ideally Concur solutions - ability to articulate the value of Concur solutions and how we help solve customer business problems
• Strong business acumen and ability to drive a value-based conversation
• Strong conflict management skills. Ability to multitask and leverage the broader internal SAP teams to drive Customer win-win outcomes.
• Facilitate client meetings that measure progress and business impact
• Motivate and mobilize customers and cross functional partners through collaboration and clear communication
• Drive objective achievement through disciplined planning and organization - setting objectives through the development of actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating multiple resources
• Uncover opportunities through analysis, inquisitiveness and a deep understanding of your customer’s business including initiatives and drivers and aligning those to solutions

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Chan Chee Meng
EA 07C3069
R1110620

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Beauty Advisor/ Retail Sales

(Korean Beauty Products)

• Working Days: 5 days, 44hrs/ week
• Operation hours 10am – 10pm (Rotate Shift)
• Location: Orchard
• Salary: S$ 2,500 - 3,500 (depend on experience)

Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers.
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy
• Contribute creative ideas to build / develop strong regular clientele

Operations

• Support daily business operations of the retail store. (eg: cashiering function,house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions.

Inventory replenishment

• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg:Stocktake exercises)

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• Informs the customer about service, price and deadline
• Supports tin the framework of accident damage
• Records customer and vehicle data for the customer database
• Ensure customer mobility (e.g. courtesy car, rental car, shuttle services, taxi, etc.)
• Issue courtesy and rental cars to customers
• Prepares and settles complete and detailed orders
• Checks availability of parts before the start of repairs
• Matches current workshop capacity with orders deadlines
• Other adhoc duties as assigned.

Requirement:

• At least 1 year of relevant work experience in customer service

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Automotive Manufacturing MNC. Due to their current expansion plan, they are looking for a Luxury Sales Advisor (Front Line) to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Identify customer needs by understanding their background, reason for visiting, and purchasing timeline, building a comprehensive customer profile.
• Provide personalized information to educate and inspire guests, offering a customized experience based on their interests.
• Demonstrate expert knowledge of all products and services for owners/customers.
• Support sales efforts by capturing customer contact details and scheduling test drives for individual who interest/potential to buy.
• Consistently update the CRM system to ensure accurate and up-to-date sales and delivery information for management.
• Facilitate vehicle preparation and delivery appointments, offering customized orientations based on the customer’s individual preferences and comfort levels.
• Any other duties as assigned.

Requirements

• Min 2 years’ relevant working experience
• Good Customer Service
• Good Communication Skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Overview:

Our team of Financial Advisors are responsible for the growing business of the Bank by forging deep and long-term relationships with our Clients. They are responsible for understanding our Client’s needs and provide unbiased advice in managing and growing their wealth.

Responsibilities:

• Achieve consistent sales performance
• Achieve new business and customer acquisition goals within the retail segment
• Provide dedicated client services to the branch’s clients
• Provide advisory in accordance with the Bank’s customer service and compliance guidelines
• Conduct sales presentations to the Bank’s prospective customers

Requirements:

• Bachelor Degree in a Business or Finance discipline.
• At least 1-year of financial advisory experience preferred, entry Level candidates are welcomed to apply as well.
• Confident and highly energetic.
• Self-motivated and driven.
• Good communication and presentation skills.
• Excellent leadership track record in extra-curricular activities.

We are looking for an energetic, confident and highly motivated candidate who works great in a team, and have good communication and presentation skills.

If you are seeking a dynamic sales career where sky’s the limit, talk to us!

Please note only shortlisted candidates will be notified.

Job Descriptions:

• Ensure smooth frontline operations, adhering to company guidelines, to enhance customer satisfaction.
• Monitor job progress and keep customers informed on repair/servicing status.
• Offer professional advice on necessary repair/service jobs.
• Manage all documentation, including costs, claims, and vehicle history files.
• Coordinate with other departments to meet customer needs.
• Update and notify customers about upcoming service due dates.
• Answer incoming phone calls and assist customers with inquiries.
• Perform additional duties as assigned by management.

Remarks:

• Car workshop working environment

JOBMATCH Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R24122185

EA Personnel: Claudia Lim Pei Chen

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

Job Summary
The job holder (2-year contract) supports the Senior Manager (Team Lead) to spearhead Yayasan MENDAKI (MENDAKI)’s push towards last-mile service delivery (LMSD) to better meet the needs of the MM community. MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them and partner them in their journey of lifelong learning.

Key Responsibility Areas

Outreach

Conduct outreach to members of the community, including families who may be in need of services, to stakeholders/partners;

1. Work with the team to identify ways to reach out to different segments of the community so as to identify and engage with under-served members.
2. Identify partners and potential partners within the community to engage and collaborate with.
3. Conduct engagement with members of the public and the community
4. Support the planning, deployment and assessment of outreach efforts.

Care

Conduct care management of families and youth, through completion of holistic assessments of the family’s needs and delivery of targeted interventions.

1. Engage with help seekers either through walk in or call enquiries, build rapport with them and identify the areas of support needed.
2. Conduct holistic assessments of clients and their family members, identifying areas of needs and intervention.
3. Partner with the client in problem solving and developing care plans to meet his/her needs.
4. Propose and implement suitable interventions (in collaboration with other agencies known to the family, where available) to meet the needs of clients.
5. Connect clients to resources and facilitate them in tapping on these resources.
6. Advocate for clients at both the individual and macro level.
7. Organise case discussion platforms for group case discussions.
8. Guide Executive Assistants in the conduct of care management.

Stakeholder Management

Develop and foster good working relationships with partners/ stakeholders. This includes M3 partners of MUIS and MESRA, as well as government and social service agencies.

1. Maintain a repository of resources available, both within MENDAKI and nationally.
2. Manage a framework of collaboration with partners/ stakeholders in client engagement, referrals and/or co-management of cases.

Administrative

Manage satellite centre operations/ youthspace.

1. Collate data on centre activities, including activities run in the vicinity or M3@Town, to provide progress updates to management
2. Monitor the use and maintenance of centre space and equipment;
3. Collaborate with internal departments and partners for utilisation of centre or partner’s premises.
4. Manage manpower roster to ensure the smooth running of centre

In achieving the above, the Executive Officer will work with the team under the direct and close guidance of the Team Lead and with the support of the relevant support departments.

Requirements

• A “dare to try” attitude! Managing cases of clients may require innovative ideas, so as to create change. Staff must not be afraid to experiment and try new ways.
• A growth mindset. Staff would need to be open to learn new methods and learn from one another.
• Adaptability to change. Be prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends.
• Excellent organisational, interpersonal and communication skills.
• Able to work independently and in teams.
• Ability to problem-solve – understand the root causes and recommend targeted solutions.
• Has experience in working with youths and has a passion and strong interest in youth work.
• Degree in Social Work/ Psychology or other related degrees. Minimum 3 years of experience in case management, community outreach, youth work and/or partnership management. Those who do not meet the required years of work experience but have prior experience in the social service sector (e.g. as a volunteer) or have a keen interest in this area can be considered.

Responsibilities:

• Perform damage assessments on accident vehicles and generate repair cost estimates.
• Collaborate with insurance assessors regarding vehicle repairs and the claims process.
• Work closely with all repair shops to ensure vehicles are restored to standards and completed on schedule.
• Communicate with insurance claims representatives to ensure all necessary paperwork is finalized and processed.
• Conduct quality checks on vehicles before releasing them to customers and address any identified issues.
• Maintain thorough documentation of vehicle conditions before and after repairs.
• Attend to vehicle hirers and owners, promptly addressing their feedback and concerns.
• Manage and coordinate the availability and procurement of spare parts.
• Inspect the condition of returning vehicles and ensure any necessary repairs are invoiced and/or completed.
• Ensure workplace safety adheres to the company's safety guidelines.
• Carry out any additional tasks or assignments assigned by the manager.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Automotive Industry as an Vehicle Damage Assessor/Estimator
• Proficient in using MS Office Applications.
• Experience with Audatex, Merimen and eBao systems is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The office automation environment is an important aspect of CDPQ strategy evolution, whose goal is to be connected everywhere, at all times, to support the organization’s globalization and deploy tools to foster collaboration. This includes the evolution of workstations, managing office automation tools, collaboration, videoconference and telephony.

Reporting to the Director, Desktop Support and International Offices, as Advisor, Technical Support for the Singapore office, the incumbent provides support, maintenance and troubleshooting for computers, peripherals and software follow established standards. The advisor contacts users, follows up on their requests and ensures they are completed. The advisor provides support to the Singapore office and other offices in the Asia-Pacific region.

What you will do

· Ensure contact with users regarding their incidents

· Analyze requests, diagnose and resolve software and hardware issues

· Proactively follow up on requests and ensure communication with users

· Install, configure, maintain, and relocate computers and peripherals

· Participate in production deployments according to established standards

· Document the problem resolution process for each intervention

· Document installation and repair procedures

· Participate in tasks related to various projects associated with the workstation

· Provide basic training on tools

· Provide on-call support outside of office hours

· Follow up with suppliers for various initiatives

· Act as the first point of contact for service requests related to equipment, software, applications, and network issues/Escalate high-priority issues to the director

· Provide training and first-level technical support for all major business applications used by CDPQ employees

· Responsible for IT onboarding of new hires and departures

Who you are

· Ambition

· Accountability

· Openness

· Collaboration

· Team spirit and ease of communication

· Ease and ability to advise

· Tolerance for ambiguity, ability to simplify proposed solutions

· Organizational skills, autonomy, and rigor

· Initiative spirit

What you bring

• Strong customer service skills with excellent interpersonal qualities
• Minimum 5 years of experience as a desktop technician
• Understanding of the reality of international support
• Proficiency in English, both spoken and written
• Ability to work under pressure
• Strong problem-solving skills
• Excellent knowledge of Windows, Office 365 (MacOS is an asset)
• Organizational and responsibility skills, team spirit
• Ability to install and move computer equipment as needed
• Singapore citizen or Permanent Resident preferred

Job Responsibilities:

• Support Superior on store daily’s operation
• Act as a Brand Ambassador and promote company’s brand
• Provide personalized customer service to customers
• Resolve any customer complaints or issue arise
• Maintain visual merchandise according to company’s guideline
• Involve in stock take and inventory management
• Achieve sales target given by the management
• Other ad-hoc duties assigned by management

Job Requirements:

• A professional education certificate in any field
• Minimum 2 years of working experience in the Retail Sales or Customer fronting role
• Independent, service-oriented
• Excellent communication skills, result-oriented

Other Information:

• Location: Central
• Retail working hours
• Salary ranging from $2700 to $3300 + Commission + Bonus

Interested applicants please share your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Responsibilities:

Many people avoid adviser-assisted financial planning due to a lack of trust. iFAST Global Markets (iGM) is an investment advisory business launched to tackle this issue head-on – by giving clients full commission transparency in insurance and investment products. Advisers on iGM share a common goal – to provide transparent, ethical and suitable advice to benefit their clients. With us, you will be empowered with FinTech to provide personalised wealth management solutions and develop a personal wealth management hub.

We are looking for someone:

• To provide personalised wealth management solutions to clients and help them grow their assets
• To recommend a range of wealth management products (unit trusts, ETFs, direct bonds, stocks, insurance) to fulfil clients’ needs
• To actively source for new clients on your own initiative
• To service clients acquired by the company’s lead generation capabilities
• Keep abreast of customer needs and investment market trends
• Deliver effective and efficient support to clients, within and beyond office hours

Requirements:

• Excellent interpersonal and communication skills, both verbal and written
• Client-oriented, pleasant, meticulous and obliging disposition
• Strong interest in investment products. Candidates with the relevant experience will have an added advantage.
• Holds either one of the following qualifications:
• A full certificate in GCE ‘A’ Level;
• An International Baccalaureate Diploma qualification;
• A diploma awarded by a polytechnic in Singapore; or
• Any other academic qualification equivalent to the qualifications above
• Certificates or exemptions from the following CMFAS/IBF modules will be advantageous: M1A, M5, M6, M6A, M8, M8A, M9, M9A
• Candidates without working experience are encouraged to apply
• Solely on an attractive commission base scheme structure

We’re looking for a People Advisor to join our People Operations team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission and assist our Wisers, Leads and teams in delivering a seamless employee experience throughout the entire ‘Wiser’ journey.

This role will report to our APAC People Operations Lead based in Singapore.

Your mission:

As one team, our People Operations’ (part of People Services) vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. To help us get there, you’ll have the exciting opportunity to own Employee Relations (ER) matters across a number of business functions in APAC, providing important insights and sound recommendations for policy and process changes, and ensuring key stakeholders are continually informed of legislation, law and regulation updates.

You’ll also provide input on team goals, KPIs, efficiencies, process improvements and future optimization of our People Operations team, through deliverables in local and global projects.

Here’s how you’ll be contributing to the team:

• You will act as a trusted Advisor, owning ER matters end-to-end within your dedicated business functions, supporting and advising Wisers and Leads through a significant volume and range of complex situations (from issues with performance to conflict management), and balancing our exposure and appetite to risk in the process.
• Partner with People Advisors around the globe in any cross-geographical ER cases, navigating complexity and flexibility with DEI and legal considerations.
• Collaborate with People Partners to complement their functional business insights with your ER data and expertise.
• Analyse and identify data-driven trends to help educate and advise our functions and the Senior Leadership team on business focus areas and better ER practices.
• Proactively keep up to date with local employment laws and working practices, sharing knowledge and collaborating with the Support subteam to ensure our guidelines, policies and processes are compliant and we continue to give customer-centric advice.
• Review our current and evolving operational processes (across all aspects of the Wiser journey from onboarding to offboarding) and identify improvements to help us scale the impact of the People team without compromising the Wiser experience.
• Own and contribute to projects both on a local and global level, providing advisory input to help us collaboratively shape the future of Wise as we continue to grow.
• Update and deliver People-related training sessions in order to upskill our Leads and address knowledge gaps that are highlighted in our ER data.
• Provide additional support to the wider People team and other leaders with ad-hoc tasks/data queries and project-based work.

This role will give you the opportunity to:

• Contribute strategic thinking towards the bi-annual planning cycles: attend global review sessions, collate data on team performance, share ideas for improvements and lead new projects.
• Create continuous improvement within the team: partner with your global team to recommend new approaches and changes in policy and procedures, co-creating solutions with a global and mass customization outlook.
• Maximise advisory impact and partnership: collaborate with the People Partners (HRBPs) and senior stakeholders to share advisory data and trends to drive empowered and inclusive stakeholder relationships.

Qualifications

• Strong HR experience: experience in HR operations in a fast paced environment
• Subject matter expert in employment law and ER advice: Senior Leadership will look to you for sound advice on a variety of complex cases.
• Propensity to learn: we don’t expect an expert in every HR topic at this level, but we do expect you to have a positive, can-do attitude, and a desire to learn and grow the knowledge and experience you already do have
• Strong growth mindset: being resilient to and excited about change in a hyper-growth environment, with the opportunities it brings and the multiple projects you’ll be involved with simultaneously.
• Data driven: you always start with data, facts and insights to help inform your approach through storytelling to solving problems and analysing needs.
• A heap of empathy and emotional intelligence: you’ll need to be able to communicate effectively and inclusively, both in person and in writing, and deal with confidential information in a professional manner.
• Adaptable: you’ll be as comfortable working with ambiguity as you are with certainty, as we need someone who can be agile enough to respond to changing priorities, but be able to have big-picture proactive thinking for the long-term path ahead.
• Collaborative: with tested mediation skills, you guide a vast variety of stakeholders, building and fostering relationships over time, but also not afraid to challenge through healthy discussions.
• Tech savvy: familiar with Google Suite, Slack, Workday, but also adept to learning new technology as we grow.

Some extra skills that would be great:

• Financial services experience: you possess deeper insight to empower our team further with our commercial strengths, weaknesses, opportunities and threats.
• Regional experience: you have employment law experience in other countries in the APAC region (eg. Malaysia, Australia, Japan, etc.)

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to pro

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

• Under broad supervision, is recognized internally and externally as a subject matter expert and provides application expertise and any special technical data to Business Development, Application Engineering, Training, External Customers and Operations to support product and service applications globally
• Mentors to less experienced personnel
• Revises, uses, and refers users to appropriate Technical Content of Product / Services web pages on Halworld
• Reviews content for accuracy and approves revisions as needed
• Creates rich content for internal and external customers
• Responsible for responding to questions submitted to the Knowledge Base system and developing relevant articles to publish
• Reviews responses and articles of less experienced personnel
• Acts as Subject Matter Expert and Knowledge Base Editor
• Responsible for all formal communication for situations involving: Cautions and or warnings, Design/product/service changes, Required Field Action, Interim procedures and reference information using a Technology Bulletin
• Responsible for the maintenance of Operational Manuals
• Reviews communication drafted by less experienced personnel
• Incorporates Reliability, Health Safety & Environment (HSE), and Quality standards into job activities
• Job role directly impacts revenue center's viability or its quality service via personal contributions
• Job role contributes directly to value creation

Requirements:

Completion of an undergraduate degree in Engineering or similar discipline, and 13 years of experience in PSL Field Operations, Business Development, or Technology Development as it relates to field operations.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary:

The intern of 6 months is largely expected to work in an office environment from 8.30 am to 6.00 pm on weekdays and may also be required to travel out of the office for meetings. On occasions, the jobholder may need to work outside official hours on weekends to support the running of events.

Learning Objectives & Outcomes

• Case Management - Apply social work knowledge/skills in managing cases.

a. Conduct intake assessment for calls received through our main line, families/ individuals who walk into MENDAKI centres or cases referred to MENDAKI

b. Conduct needs assessments of families and individuals

c. Develop intervention plans to address the areas of need

d. Conduct referrals of families and individuals to suitable agencies

• Conduct outreach to families through engagement at events or home visits
• Conduct engagement with youths who walk into the ITE Youthspaces
• Support the operations of the MENDAKI satellite centres or the Youthspaces at the ITEs.
• Co-lead (plan and execute) at least one community event/workshop/activity.
• Data Analysis - Analyse and interpret data of families/ individuals known to MENDAKI
• Relationship-building - Maintain good relationships with partners.

Job Requirements:

• Students pursuing a Diploma
• Basic understanding of Microsoft Office.
• Good interpersonal skills and ability to manage stakeholders across different levels.
• Able to engage with volunteers and partners.
• Resourceful and able to multi-task.
• Meticulous and detail-oriented.

Mon to Fri 8.30am - 6pm

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

(Part Time) Beauty Advisor (Skin Care Product)

• Min. 3 months commitment
• Salary: $12/hr
• Working hours: 12pm-8pm (1 hr unpaid break)
  Work Schedule: Min 3-4 days in a week (inclusive of 1 weekend)
• Outlet Locations: Vivocity, ION, Takashimaya, Raffles City, Parkway, Ang Mo Kio, East (Changi Airport/Tampines), etc (rotational; must be able to commit to more than one location )

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

• Working Mode: Hybrid
• HQ Location: West gate
• Working Hours: 9am- 6pm
• Salary : $4,500 - $5,000 + incentives (Depends on experience)

Responsibilities:
a. Client Engagement

• Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
• Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
• Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
• Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
• Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering

• Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
• Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
• Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support

• Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
• Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality

• Adhere to company, Project and WSG guidelines, policies, and procedures at all times
• Document all correspondences and support rendered to Job Seekers on CRM system
• Ensure Job Seeker details on all systems are updated in a timely and accurate manner
• Provide accurate and timely reporting on all relevant activities
• Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Requirements:

• Minimum Diploma / Degree qualification
• Minimum 4 years of working experience with relevant transferable straits
• IT-savvy with the ability to pick up new systems / software
• Experience working in a customer facing environment
• Evidence of setting and achieving targets across a broad range of KPIs

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

As a Retail Advisor, you will play a key role in shaping the future of the platform to take the brand to new heights in multiple countries and regions.

Career development opportunities will be offered based on experience and performance.

You will gain valuable experience working on global expansion and contribute directly to our mission of bringing true street culture to the world.

【Responsibilities】

· Sell Sneakers & Trading Cards (Pokemon cards/One Piece cards etc)

· Cashier

· Inbound customer service (Malay/Chinese speaking customers are relatively common)

· Cleaning of the store

· Inventory control

· Inventory receiving operation

【Working style】

・9-hours per day between 11:00 and 21:30 with a 1-hour break

* May work full time during peak season or when vacancies occur.

・You are expected to work 5 days a week.

・You may work on weekends and national holidays.

【Requirements】

・3 years of Retail Sales experience

・Curiosity about sneakers, trading cards and street culture

・A good team player, pleasant, service oriented and self-motivated

・Willing to learn new things and gain knowledge of all products, current or upcoming products/trends etc.

・Able to perform other temporary and related duties as required

【Benefits】

・Variable Bonus: S$100 – 500/month

*Depending on Company and individual performance

・AWS

・Transportation Allowance: Up to $100/month

・Health Insurance

・Company Insurance

【Location】

Near Orchard MRT and Somerset MRT

Loctaion: Redhill Area

8.30am to 6.00pm (M-F)

8.30am to 12.30pm (Alt Sat)

Salary: $3,500 + incentive

Key Tasks:

Service Consulting:

• Inform customers about services, pricing, and deadlines.
• Support accident damage reporting.
• Maintain database records.
• Provide solutions

Repair Management:

• Prepare detailed orders and coordinate repair processes.
• Organize test drives for diagnostics and quality control.
• Verify parts availability before repairs.
• Match workshop capacity with deadlines and inform on additional work.

Invoice Preparation and Handover:

• Prepare, check, and release accurate invoices for services and repairs.
• Process warranty and goodwill applications.
• Prepare repair estimates and finalize insurance claims.
• Perform final acceptance, including test drives and vehicle handovers.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193