CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as a Restaurant Manager!

Job Description

• Overseeing of the service of the Restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for a Restaurant General Manager who is passionate, motivated & energetic individual that is willing to learn, grow and teach hospitality to ensure a great experience for our guests.

Come and join our team where an exciting and fulfilling career awaits!

The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed.

Attention to detail will be crucial to ensure that our guests have an exceptional experience.

The Role

• Leading service operations
• Up-selling products based on your extensive product knowledge
• Building and maintaining relationships with guests
• Maintaining guest satisfaction levels by being proactive in service operations
• Assuring restaurant set up is complete and walkthrough is done before shift
• Improving procedures and systems
• Conducting basic training and ensure Standard Operating Procedures are adhered to
• Talent Profile
• Excellent service attitude
• Outgoing personality and able to work in a high-volume environment with the team
• Experienced in service operations in a restaurant with minimum of 2 year of experience
• Wine knowledge or experience in wine service will be favorable considered

Attractive Package Includes Bonus + Incentive

5 Days Work Week

Interested applicants may email [email protected]

Job Description

A Chartering Manager is in charge of leading and guiding a team to meet the organisation's goals in the chartering business. Managing resources and risks, and negotiating with various parties on bunkers, spot and time charter deals as well as marketing tonnage are part of the job. The Chartering Executive / Manager evaluates potential business development opportunities to ensure profitability and competitiveness. This role requires sourcing optimal shipping solutions and maximising potential earnings while optimising costs. This job requires excellent communication and interpersonal skills, and the ability to conduct complex negotiations.

Roles & Responsibilities

Identify opportunities and execute voyages on chartering in tonnages in respective region.

Strategically select voyages that maximize earnings potential while ensuring operational efficiency.

Cultivating a robust customer network in respective regions

Analyse the freight market trend to review existing trends and develop new strategies

Work with Operation and Commercial teams to ensure smooth chartering operations

Perform accurate charter calculations

Negotiate and finalize charter party agreements

Monitor and manage performace of chartering business to optimise revenue

REQUIREMENTS

Preferably a Bachelor's degree in Maritime Studies or related field with minimum 2 - 4 years experience.

Ability to work effectively in a fast paced and dynamic environment.

Responsibilities

Business Partnering

• Participate in and be a thoughtful contributor at key management meetings and provide HR input for strategic business planning and budgeting processes.
• Develop and implement HR strategies and initiatives aligned with the overall Club strategy

Talent

• Manage the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants in collaboration with hiring managers to understand skills and competencies required for openings
• Manage succession planning for all employees
• Salary benchmarking - propose competitive base salaries and benefits to ensure the Club’s salaries are market conform and can attract and retain talent
• Manage and oversee the bi-annual performance appraisal process
• Identify learning and development needs, implement training requirements and evaluate effectiveness of training and initiatives to ensure maximum benefit and return of interest

Operations Management

• Ensure HR operational excellence in data management, HR systems, payroll cycle including IR21, IR8A, on-boarding, off-boarding and exit process
• Prepare payroll related journal entries for monthly salaries
• Manage leave and liability process.
• Manage work pass processes, applications, cancellations, and renewals with MOM
• Prepare and administratively maintain employee documentation, including but not limited to employment contracts, settlements, letters documenting leave of absence, terminations, and other HR related matters

Employee Experiences

• Work with line managers and employees to establish and maintain a positive work environment which encourages the full use of the Club’s diverse talents and abilities
• Organise quarterly events to promote team bonding
• Create employee survey and execute action plans, engagement and communication activities throughout the departments
• Provide support to staff in various HR-related topics such as leave, time management, and compensation and resolve any issues that may arise
• Bridge management and employee relations by addressing demands, grievances, or other issues

Compliance

• Ensure compliance with labour laws and regulations, internal Club guidelines, code of conduct and procedures
• Develop and maintain the Club’s Employee Handbook
• Update policies due to legislative changes, internal changes or continuous improvement
• Ensure compliance with health & safety regulations at the workplace.

What you should do now

Apply to this job ad or send your CV across to me at [email protected] for a confidential discussion.

(Brunel International South East Asia Pte Ltd, Registration Number: 199603098R | Company License Number : 16S8067 | Eve Ng EAP Registration Number R2198025.)

Cenzo is one of many exciting restaurants under CA Concepts: Cenzo, Kulto, Chicco, and Barrio by Kulto! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Job Description

• Overseeing of the service of the Restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

Benefit:

• 5 day work week

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

• Accounting: responsible for the accounting work of all overseas subsidiaries, and control the quality of accounting
• Taxation: Responsible for coordinating and following up the arrangement of overseas tax declaration work, to ensure the accuracy of tax declaration
• Audit: follow up with the group, overseas audit work, to ensure the smooth progress of the audit
• Daily: daily process review, business and financial communication
• Other work assigned by the Group

Qualifications

• Bachelor degree or above, major in finance-related; CPA ACCA is preferred
• More than 8 years of financial work experience and more than 3 years of overseas accounting related experience, familiar with overseas accounting standards, accounting firm audit experience is preferred
• Forward-looking strategic perspective, understanding of the industry's advanced practices
• Team management experience, good at leading the team to achieve work objectives
• Good resistance to pressure, curiosity and spirit of exploration of the business, with strong self-driven, good logical thinking and excellent communication skills
• Both English and mandarin Chinese can be used as working languages
• Singaporeans preferred

Job Description

• Gather information about Southeast Asian countries’ macroeconomy data and political trends that affect fund investment business.
• Build and maintain relationships with fund managers in Southeast Asia region for future GP participation.
• Develop an expansion plan for Marubeni’s Japan buyout fund business into the SEA region (Both from the investor base and deal-sourcing perspectives.)
• Tap and sound potential investors who may be interested in Marubeni’s Japan buyout fund.
• Creating ideas for potential collaboration between portfolio companies and Marubeni Group and promoting collaboration plans in conjunction with business units of Marubeni Tokyo HQ and Marubeni’s regional offices.
• Plan new fund-related business in the region.
• Discuss co-investment opportunities and exchange information with Marubeni Growth Capital Asia Pte. Ltd. regularly.

Job Requirements

• Bachelor’s Degree in Finance or equivalent
• Business level Japanese language skills needed for negotiation of businesses with Japanese partners
• Minimum 10 years of experience in finance and investment (corporate finance, structured finance, project finance, M&A, leasing, etc.)
• 3-5 years of working experience in the deal team in fund GPs
• Working experience in Japanese GP is an added advantage
• Knowledge in the business model of fund managers/ GPs
• Knowledge and experience in the deal execution
• Strategic thinking skill

We are seeking a dynamic and results-oriented Operation Manager to join our team. The ideal candidate will have a passion for the landscape industry and a proven track record of driving business growth. As an Operation Manager, you will be responsible for identifying new business opportunities, cultivating relationships with clients, and promoting our range of landscape services.

Role and Responsibilities

1. Business Development Planning

• Attend site visit, determine require manpower and finalize reasonable price
• Check thoroughly quotation and tender documents with sale executive personnel before submission
• Represent company for the tender interview and further negotiation stages
• Prepare and deliver compelling sales presentations and proposals to prospective clients, showcasing our expertise and capabilities.
• Negotiate contracts and agreements with clients, ensuring favorable terms and conditions for both parties.
• Stay informed about industry trends, market developments, and competitor activities to identify strategic opportunities for growth.
• Meet or exceed sales targets and objectives, consistently driving revenue growth for the company.
• Provide regular reports and updates on sales activities, pipeline status, and market trends to senior management.

2. Operational Management

• Collaborate with the horticulturist, designer and operations teams to develop tailored solutions that meet the needs of clients and exceed their expectations.
• Day to day deployment and related manpower matters
• Facilitate operational activities smoothly on daily basis
• Managing team’s performance and understand internal, external ‘s need stakeholders

3. Customer Relation

• Manage the entire on-off boarding client’s process, from initial contact to closing deals, ensuring customer satisfaction throughout the engagement.
• Maintain, provide sufficient supports and sustain client’s needs.
• Collaborate with other team and respond client’s correspondences attention to detail and follow up with the necessary next course of action
• Address client’s feedback, observation on timely manner
• Attend client’s meeting on monthly or spontaneously basic if needed

4. Ad-Hoc Task Required

• Manage and facilitate approved ad-hoc projects including landscape enhancement, upgrading project, tree pruning, tree removal
• Generate and determine tree assessment’s report if there is request
• Oversee the entire ad-hoc process and advise relevant team

Qualifications and Education Requirements

• A bachelor's degree in a relevant field such as Business Administration, Management, Horticulture, or a related discipline is often preferred.
• Previous experience in landscaping or a related field.
• Strong knowledge of plants, horticulture, and landscaping techniques.
• Leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of budgeting and project management.

Job Responsibilities

· Inform Design Team, Cost / Commercial team of all client-led change proposals and instructions.

· To manage local consultants in the execution of design development.

· To assist in coordination between Design Team, Consultants, Operator stakeholders.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, manage the consultants as required in review and comment of shop drawings in terms of constructability, sequencing and ensure quality of he design aesthetic is maintained throughout.

· Follow through on design development of Concept, Schematic, Development and Construction Documentation for all projects where applicable.

· To attend and review Mock Ups.

· Conduct site and factory visits to ensure implementation and compliance with approved design intent and direction.

· Interfacing with internal and external Operations Management to ensure timely incorporation of operational requirements within the project design.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To assist consultants and design team to complete and resolve any unforeseen interface problems throughout the various Design Phases.

JOB REQUIREMENTS

• Minimum 8 year’s working experience in Architecture Design Management of Hospitality would be preferred
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Architecture, Interior Design or equivalent.
• Possess good communications and people skills
• Good organization, coordination and leadership skills
• Required skill(s): design development, project management, construction.

Key Responsibilities

• Support the Finance Director to oversee all aspects of Finance Functions, such as Financial Accounting, Regulatory requirements, Operational and Management Reporting and Financial Controls
• Manage month-end Closing and Financial Reporting, both at Group and Local level
• Perform high level closings controls to make sure Financials are accurate, consistent and in line with expectations
• Ensure accurate and timely submission of monthly Financial, and Management Reports
• Responsible for regulatory reporting to MAS and other regulatory topics
• Liaise with internal and external auditors and tax authorities, to ensure that annual accounts and income tax and GST returns are submitted on time and in accordance with relevant requirements (IFRS, local GAAP and local Tax Law)
• Analyse and forecast P&L based on updated business conditions and support annual budgeting process
• Oversee the compliance of all accounting policies and ensure internal controls are aligned with the requirement of the Group and other Statutory or Governing bodies
• Support the Finance Director on Operational topics such as business continuity, procurement, and risk management
• Manage and coordinate processes with the offshore Shared Services Centre
• Drive process improvements and improve operational efficiency
• participate in ad hoc projects as assigned

Job Requirements

• Degree in Accounting or Finance with professional accounting qualification
• Knowledge of Credit Insurance market specificity an advantage
• 7 to 10 years of Insurance accounting and Reporting experience with strong knowledge of IFRS
• Good business acumen
• Strong analytical and problem-solving skills
• Self-motivated with strong sense of responsibility and ability to work independently
• Good interpersonal and communication skills
• Proficiency in MS Excel, knowledge of SAP an advantage

JOB SUMMARY

The housekeeping Manager is responsible for overseeing the cleanliness, maintenance, and aesthetic upkeep of the hotel, resort, or facility.

This role involves managing the housekeeping team, ensuring high standards of cleanliness and hygiene, coordinating with other departments, and maintaining inventory and supplies.

He/she will ensure a welcoming and sanitary environment for guests, promoting customer satisfaction and operational efficiency.

ACCOUNTABILITIES:

· Manage all functions related to the cleanliness of the hotel.

· Ensure rooms are clean and available to guests in a timely and efficient manner.

· Roster, distribute and delegate room and cleaning assignments to Housekeeping team members.

· Plan and conduct staff meetings to ensure open communication among team members.

· Monitor guest satisfaction and address feedback efficiently and effectively.

· Manage, train, and coordinate all housekeeping personnel to ensure they are performing duties (e.g., cleaning, health & safety compliance, mini-bar management etc.) correctly, efficiently and to the best of their ability.

· Keep abreast of advances in the housekeeping field to improve productivity.

· To constantly look at ways to improve operations and implement changes to provide better services to guests.

· Ensure Housekeeping policies procedures, and training are in place, maintained and adhered to.

· Manage labour, conduct regular inventory checks & audits, and develop progression plans.

· Purchase according to stock & inventory control, complying with departmental budget.

· Maintain working relationships with vendors and suppliers (e.g., pest control, landscaping etc.) to ensure effective quality products and services.

· To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Diploma In Hotel Management or ‘A’ Level qualification or equivalent

· Minimum 5 years of experience in a similar capacity in a hotel or Proven working experience as a Housekeeping Manager or in a similar managerial role.

· Familiar with Housekeeping operations with at least 2 years in a managerial capacity.

SKILLS:

· Good personal and customer service skills.

· Computer literacy and office administration skills.

· Proficient in Microsoft software, Outlook, and other hotel systems.

· Excellent training, instructional, and leadership skills.

• Singapore Based (Tanjong Pagar)
• 5 Days (Based on Roster)
• Salary: $3,000-$3,500
• 2 years of relevant experience; Assist the Front Office Manager and Assistant Front Office Manager.
• Career Progression Opportunities

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role:

Assistant Manager / Manager (Chemical Industry)

• Singapore Based (Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport))
• 5 Days work per week (8am to 5pm)
• $5000 to $8000 depends on experience
• At least Degree in Mechanical Engineering / Chemistry or equivalent + 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Career Progression Opportunities

Responsibilities

Develop and implement department procedures, ensuring compliance with safety regulations and standards

Oversee and coordinate the daily engineering operations, including conducting routine

inspections and maintenance of machinery

Manage the maintenance budget, ensuring efficient allocation of resources

Supervise engineering staff, including hiring, training, and performance management

Prepare preventative and maintenance schedules

Identify and address potential issues before they result in equipment failure or downtime

Collaborate with other departments to prioritize maintenance needs and manage work orders

Manage inventory of maintenance equipment

Prepare and present reports on maintenance operations and costs

Keep abreast of advancements in maintenance and repair technologies

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

About the job

Together with the team, you will support and navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards.

Your Assignment

• To lead the store Business Plan process together with the Steering Team and proactively work with local market data to understand people’s life at home and our customers experience across all touchpoints to provide relevant insights;

• To take the lead and drive performance update, commercial and operational insights (where possible) and secure the relevant inputs during the forecasting and budgeting process;

• To work closely with the Commercial Team in identifying commercial opportunities and promote the use of business case thinking when evaluating and acting on those opportunities;

• To drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders;

• To have a good and full understanding of the Profit & Loss (P & L) for the store and steer actions to provide store in shape as new, managing and/or reducing costs while considering all impacts on the P&L and follow up on result and activate scenario plan (if applicable);

• To steer the effective use of staffing resources through using process effectiveness KPIs to ensure constant evaluation and improvement of our staff planning;

• To provide relevant, user-friendly business information, promote standardised reports and secure competence in the organisation to allow for analysis and understanding of the performance to make optimal business decisions; 

• To secure all investments are done with proper analysis/ ROI, considering all aspects of different projects;

• To ensure and implement relevant rules and guidelines in the areas of Risk and Compliance, cash administration routines, accounting rules among others

Your profile

• A strategic finance business partner with at least 10 years of leadership experience, strong analytical skills and commercial acumen to be able to translate business needs into financial consequences and solutions;

• A collaboration champion with strong influencing skills to navigate and succeed in a large matrix organisation;

• A leader who has experience in leading teams, preferably in retail environment coupled with budget and business steering;

• A retailer who contributes towards the business through actions and presence including weekends, public holidays and on rotating shifts

As the Service Delivery Manager, you will be responsible for ensuring seamless service delivery while building and maintaining strong client relationships and ensuring the business delivers a high-quality customer experience. Your focus will need to include service delivery management, customer success, as well as internal and external relationship management ensuring client SLAs are met, satisfaction levels are high, opportunities for growth are realised and contract renewals are achieved

Role and Responsibilities

The Service Delivery and Manager main areas of focus are provided below as a guide:

Service Delivery Management:

· Build strong relationships across the business to maintain high levels of customer satisfaction.

· Owner of the escalation process the Service Delivery and Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.

· Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.

· Challenge and assist the Operations Team in pursuit of high quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated teams and systems.

· Arrange, drive and direct internal and customer service review meetings covering performance, service improvements, quality and processes.

· Manage the SIP process for all customers ensuring it is kept up to date and all parties understand their obligations.

· Champion service and support in projects and developing a strong understanding of all projects ensuring service impact is minimised and agreed across all teams.

· Responsible to understanding and ensuring all customer’s service management statements of work are fulfilled as per the contractual obligations.

· Ensure all contractual obligations are being met and keep appropriate records.

· Ensuring all customer manuals (OSMs etc) are kept up to date by the Operations team.

The Knowledge, Experience and Qualifications required

· ITIL qualified.

· Excellent customer facing/customer service skills.

· Excellent written and verbal communication skills.

· Customer Centric, experience of working with multiple customers.

· Chairing and reporting service reviews for clients.

· Delivering against Service Level Agreements, customer commitments and Service Improvement Programmes.

· Service Management or Support in a diverse environment of incident management, escalation procedures and related disciplines.

· Transitioning of projects in and out of service teams.

· Experience managing Service Delivery across the end user support services (Service Desk, Infrastructure, Networking etc).

· Experienced Service Management professional.

· Experience of managing 3rd parties and 3rd party delivered services.

· Able to work under pressure and meet deadlines.

· Able to demonstrate a high degree of flexibility including out of hours working.

· Excellent organisational skills.

· Able to manage sensitive and sometimes confidential information.

· Self-motivation and able to take responsibility.

· Able to manage and prioritise and tasks and time efficiently.

Customer Success Management:

· Work with the Service Design team to help define and implement customer success strategies, ensuring customer retention and satisfaction, and advocacy.

· Create and manage customer success plans tailored to individual client needs and goals.

· Monitor client health scores and proactively address potential issues working with the relevant teams to ensure speedy resolution.

Client Relationship Management:

· Be an ambassador for Panoptics, working across the client base to provide effective communication on IT matters and build relationships to ensure effective dialogue.

· Maintain regular client contact outside of formal reviews, managing escalations and expectations particularly when they are unrealistic and/or challenging.

· Identify and capitalise on opportunities for up-selling and cross-selling additional services bringing in the relevant teams and/or colleagues to assist or to handover to.

What We’re Looking For:

As the first hire in the APAC region, the Senior Manager, Alliances Partnership will be responsible for building and managing strategic alliances with key partners across the Asia-Pacific region. Heavy traveling is involved to secure the partnerships. This high-impact role involves establishing and nurturing relationships with technology and channel partners, driving joint go-to-market (GTM) strategies, and executing partnership initiatives to expand market reach, increase revenue, and support the growth of the APAC business.

The ideal candidate is a dynamic and results-oriented professional with a deep understanding of the APAC business landscape, experience in partner management, and a strong track record of working with cross-functional teams to drive business objectives through partnerships.

What You'll Do:

• Define and execute the partner alliance strategy for APAC, aligned with global partnership goals and regional business objectives.
• Identify and onboard key strategic partners (technology, resellers, integrators, and distributors) across the APAC region, focusing on high-growth areas.
• Develop and implement GTM plans with partners, including co-selling, co-marketing, and demand-generation activities, to drive partner-sourced revenue and expand market presence.
• Own the APAC partner revenue targets; track, analyze, and report on partner performance, ensuring alignment with quarterly and annual growth objectives
• Define clear objectives, milestones, and KPIs to monitor and report on partnership performance, ensuring alignment with strategic goals.
• Work closely with the sales, marketing, product, and customer success teams to create and execute cohesive partner initiatives and leverage internal resources to optimize partnerships.
• Actively drive joint pipeline development, enabling new customer acquisition and existing customer retention and expansion.
• Establish and maintain executive relationships with partner organizations, acting as a trusted advisor and key point of contact for APAC partners.
• Monitor competitive activities and market trends within the APAC region to adjust partnership strategies and capitalize on opportunities.
• Develop and implement partner training and enablement programs to ensure partners have the knowledge and tools needed to effectively position and sell our solutions.

What You'll Bring:

• 8+ years in partner alliances, business development, or strategic partnerships, with at least 5 years of experience in the APAC market.
• Proven ability to build and scale partner ecosystems, with a successful track record of driving revenue growth through alliances.
• Strong understanding of SaaS partner dynamics and relationship building.
• Direct sales experience with proven record of exceeding pipeline and quota targets
• Ability to travel extensively, execute and drive results in a dynamic, fast-paced environment, especially as the first hire in a region.
• Exceptional verbal and written communication skills, with experience presenting to executives and stakeholders.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you, complete with an annual health check.
• Special discount on selected restaurants/shops through our food delivery partner.
• Employee assistance programs cover mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Where You'll Work: 60 Anson Rd, #18-03 Mapletree Anson, Singapore 079914

When You'll Join:

Nov 2024

Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

The Role

A Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on. He/She oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.

Your responsibilities will include:

• Deliver & perform best on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments:Content management & optimization
  Campaign strategies & execution
  Chat response representation of the brand/seller
  Operations capacity and process implementation
  Progressive revenue trend and overall online sales performance
• Foster client relationships; work with sales and marketing teams and other support teams available
• Design sales growth proposals; handle client communications and prepare client reports; and communicate client agendas to other staff members
• Ensure clients’ needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties
• Positive client NPS

Who we look for - the ideal profile:

• Fluent in English, Business Mandarin
• Experience with business fundamentals
• eCommerce background from a brand/platforms/enablers is a plus
• Proactive self-starter who understands Intrepid vision & mission and can be the company’s best service ambassador
• Excellent negotiation skills
• Strong interpersonal skills (empathy & flexibility)
• Proficient in excel and powerpoint

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

We are looking for experienced Product Manager for HCM SaaS application, who shall do following:

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Requirements:

• Overall 15-20+ plus years of experience, primarily as an HR Expert in leadership roles and recently as Product Manager for enterprise HCM SaaS application
• Should have worked with leading corporate as HR Business Advisor, guiding on business growth in Asia market
• Should have worked in HR consulting, advising organisations of various sizes and from global market & regions, helping them with their unique growth requirements
• Must have recent 6+ years of experience working in Singapore market and helped companies grow in SEA, India, Australia and other global markets.
• Last 3+ years should be as Product Manager for HCM SaaS product suite, catering to Singapore customers, as well as growing product fit to other SEA and India markets.
• Should have manage whole product life cycle of HCM SaaS product suite for Singapore and SEA enterprise market, support product posiitoning and customer demand, evaluate product functionalities and performance, research and build product partnerships in the region, drive market research studies to explore technology stack as well as overseen development of business proposals for various new growth opportunites

about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager to provide a seamless banking experience.

about the job

• Take charge of managing and building a portfolio of medium to large-sized SMEs in the various industry.
• Develop well-structured trade solutions that meets customer’s needs
• Prepare credit proposals and oversee the implementation and disbursement of credit.
• Ensure timely completion of credit reviews.
• Provide top-notch customer service to clients.

about the manager/team
You will be reporting to the Team Head to further grow and increase your exposure.

skills and experience required
A degree is minimally required. You should come with 5+ years of experience in the relevant area and well-versed with Trade, Lending, CASA, FX and Banassurance products. Importantly, you should have experience in credit underwriting and financial analysis

To apply online please use the apply function, alternatively you may contact Jamie Cai at 65106578.(EA: 94C3609/ R21103354)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Senior Account Manager

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the Expedia Group marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

We are seeking a highly motivated Senior Account Manager in the Hotel Enterprise Partnerships (HEP) team which sits within the Travel Partnerships and Media division of Expedia Group to develop our partnerships with major hotel chains in the Asia Pacific region. Reporting to the Director of Strategic Accounts, this role will have full ownership and revenue responsibility for a significant portfolio of global and key hotel chain partners. The main responsibility is to drive revenue targets, ensure rate & inventory competitiveness, structure deals, and execute contract renewals. The role requires the implementation of growth strategies for the assigned accounts as well as owning and driving Expedia Group partnership initiatives beyond distribution with our partner organizations.

What you’ll do:

• Account Management (30%)
  Focus on hitting key metrics in the short term (rate and inventory competitiveness / revenue growth)
  Understand partner strategy and objectives to help partners see opportunities to increase revenue and shift share
  Promote merchandising and advertising opportunities
  Deliver Business Reviews to the leadership of the different accounts
• Relationship Management (30%)
  Day-to-day internal and external relationship management
  Establish relationships by visiting partners in the region and engaging in regular discussions and meetings
  Develop positive relationships with major internal departments to promote HEP and find opportunities
• Contracting (20%)
  Negotiate, understand and implement creative and sophisticated deals
  Design deal models
  Initiate annual contract renewals for accounts
  Lead coordination of contracts between Market Management and partners
• Pillar and/or Project Roles (20%)
  Lead or actively participate in pillar roles and/or strategic projects, working cross-functionally with internal stakeholders to drive value for the business
  Play an active role in mentoring and developing employees, motivates, and guides individuals and teams in learning and improving efficiency

To be successful in this exciting role, you will need:

• Sales & Negotiation: Effectively works in a defined portfolio of accounts, identifying prospective partners, and negotiating optimally in a constructive, consultative, and collaborative manner.
• Passion for Results: Maintain high standards for the individual, team and organizational accomplishment. Tenaciously work to meet or exceed ambitious goals. Derive satisfaction from goal achievement and continuous improvement.
• Excellent interpersonal skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats across all levels of the organization.

Who you are:

• 8+ years of shown negotiation experience and/or account management working autonomously, ideally with extensive experience across the Asia Pacific region
• Excellent problem-solving and a positive can-do attitude
• Excellent analytical and critical thinking skills, and a driven curiosity to identify emerging business trends and ensuing needs
• Excellent customer service, relationship-building ethic, and social intelligence
• Comfortable dealing with uncertainty by crafting structure and prioritising optimally, and ability to lead sophisticated discussions and projects simultaneously
• Ability to communicate clearly and concisely, both orally and in writing, and experience presenting to different stakeholder groups including senior leaders
• Proficient interpersonal skills and an ability to prioritize based on the needs of the business, with a keen eye for detail
• Adept in public speaking from leading a small presentation or workshop to large scale industry events
• Related experience from Market Management, Connectivity, Media Solutions or consultancy is a plus
• High proficiency in MS Office tools (i.e. Word, Excel and PowerPoint)
• Knowledge of the hospitality industry is desirable
• Proficiency in English, additional Asian languages a big plus
• University Degree or equivalent work experience (Master’s degree a plus)

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team :

The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.

Responsibilities :

- Building, developing, and measuring performance of key metrics to generate insights

Conducting data-driven research to resolve reported problems to determine their root cause using internal tools.

- Providing data-centric recommendations to stakeholders on how to solve business problems and to help them make holistic decisions.

- Defining, structuring and summarising large amounts of qualitative and quantitative data into digestible information for all types of audiences via reports, dashboards, and interactive visualisation.

- Collaborating with key stakeholders on various data science and content integrity quality management projects

- Leading communication both internally and externally, ensures the good running of various quality improvement workflows and workstreams with project management carried out

- Providing thought Project Management Capability to the wider MI team, evangelizing cross-functional collaboration and owning a number of shared goals with partner teams.

Qualifications

- Minimum Qualifications:

- 5 years of experience working in program or project management.

- Experience in program management on cross-functional projects.

- Working experience in content moderation and enforcement quality or similar domains.

- Experience in leading data-driven projects.

- Experience in providing data insights and analytical skills with SQL

Preferred Qualifications:

- Experience of working on UGC or PGC products.

- Ability to communicate effectively with leadership, managers, and peers.

- Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Working Days & Hours: 5 days | Mon-Fri: 8am to 5pm
• Working Location: West Area (to be confirm)
• Salary: up to $8500 + AWS

Responsibilities:

• Responsible for APAC Finance – Singapore, China, Japan, Korea, Indonesia, Thailand, Vietnam.
• Finance Manger for Singapore and oversee the region.
• Finance duties for Singapore such as approving sales order release, approving payments, approving supplier invoices, customer/vendor creation/amendment, approve agents commission and customers rebate
• Monthly closing for these countries with respective Country Finance Leads
• Review of monthly financials such as sales, gross margin and expenses
• Review of monthly balance sheet reconciliations such as bank and petty cash
• Approval of monthly manual journal entries
• Approval of debit and credit notes
• Preparation of monthly APAC Management Meeting Powerpoint Slides
• Approval and submission of withholding tax, goods and service Tax
• Responsible for annual external audit and filing of corporate income tax computation
• Responsible for annual budget exercise
• Responsible for annual transfer pricing questionnaire exercise
• Lead MES (Major Exporter Scheme) renewal every 5 years.
• Ensure compliance with internal controls and company policies
• Submission of annual and half-yearly Letter of Representation to Group
• Liaison with internal stakeholders such as group treasury, internal audit, tax and compliance
• Liaison with external stakeholders such as bankers, external auditor, tax agents and government statutory boards such as IRAS, EDB

Requirements:

• Relevant Experience
• Travel to APAC when required
• Willing to Work in Start-up Environment

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279