Product Knowledge and Support:

• Develop a deep understanding of the company's product portfolio.
• Provide technical support to customers and the sales team regarding product features, specifications, and applications.
• Assist in the preparation of product documentation, including datasheets, manuals, and user guides.

Sales Support:

• Collaborate with the sales team to respond to customer inquiries and provide product-related solutions.
• Assist in preparing quotes, proposals, and presentations for potential clients.
• Support the sales team in managing customer accounts and tracking sales orders.

Customer Service:

• Address customer questions and concerns promptly and professionally.
• Handle customer complaints and work with the relevant teams to resolve issues effectively.
• Ensure customer satisfaction by following up on orders and service requests.

Market Research and Analysis:

• Conduct market research to identify trends, competitor products, and customer needs.
• Provide insights and feedback to the product development team to enhance existing products or develop new ones.

Documentation and Reporting:

• Maintain accurate records of customer interactions, sales activities, and product issues.
• Prepare regular reports on sales support activities, customer feedback, and product performance.

Training and Education:

• Conduct training sessions for the sales team and customers on product features and best practices.
• Develop training materials and resources to support ongoing education efforts.

Collaboration:

• Work closely with the product development and marketing teams to ensure that the sales team is equipped with the latest product information.
• Coordinate with logistics and operations teams to ensure timely delivery of products to customers.

Continuous Improvement:

• Identify areas for process improvement within the sales support function.
• Suggest and implement improvements to enhance customer experience and operational efficiency.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Experience: Previous experience in sales support, customer service, or a related role.

Skills:

• Strong communication and interpersonal skills.
• Technical knowledge of the company's products.
• Problem-solving abilities and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

JOB DESCRIPTION:

Primary Function

• To provide a high level of technical support across the company, both to internal customers and external customers.
• To continually innovate to ensure the department is offering the best level of service in terms of services and equipment.

Main Duties and Responsibilities

Daily Scope of Job:

• Writing Specifications and Technical reports
• Telephone mannerisms support will be provided over the phone and email.
• Work closely with contract technicians to visit customers, when applicable to fix the problem.
• Check and Grade return stock with the best justification.
• Working with customers to identify product problems and advise on the solution.
• Work collaboratively with technicians, and the technical service team to develop and deliver long-term solutions to meet customer needs.

Weekly/Monthly Scope of Job:

• Participate in training and team development activities to update skills and knowledge.
• Prepare defect reports to communicate with factories’ QA.
• To undertake additional duties or projects as the technical Manager may determine from time to time.
• To conduct carrier new product(s) on field-testing.

Others:

• Require wearing uniform in neat and pleasant appearance.
• Maintain cleanliness and tidiness at the workshop.
• Maintain a safe working area in the workshop.
• Always perform a pleasant and patient attitude to customers.
• Any other duties which may be assigned to you from time to time.

JOB REQUIREMENT:

• Higher Nitec & above in Mechanical, Electrical, Electronics Engineering or related field.
• 1-2 years of experience in Home Appliances related industry or other Engineering background.
• Polite demeanor with effective communication skills for client interactions.
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.
• Ability to work both independently and as part of a team.

JOB DESCRIPTION -

1) Install and upgrade system for office users

2) Create / monitor users email

3) Install and configure networks, servers, workstations, notebooks, printers and mobile device for users.

4) Troubleshoot and to solve user's PC issues

5) Support and ensure office IT Security and in compliance with PDPA requirement

JOB REQUIREMENTS -

1) 1 or 2 years IT support to corporate users or past internship experience will be considered

2) Diploma in Computer Science or equivalent.

3) Prior work-related experience will be an advantage

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

On behalf of our client, we are looking for a suitable candidate to join them as a Customer Support Assistant

Job description

• Reports to Contact Centre Team Lead

• Handle customer service hotline and provide the first level of support from multiple Channels

• Resolve customer queries efficiently and escalate problems/issues promptly.

• Follow Standard operating procedures closely.

• Work as a team and ensure that the contact center service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in a call centre environment and/or service-related industry

• 3 Rotating shifts - day and night with shift allowances

Morning shift: 730am to 5 pm

Day Shift:1pm to 10.30 pm

Night shift: 10.30pm to 8am

Knowledge or Skills

• Pleasant disposition with good communication skills

• Fluency in a second language

• Computer literate and good typing skills

Work location: East (near to MRT station)

Type: Permanent

EA Registration: 22C0971|EA License No.: R21101298

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model)
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

Concentrix

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

At Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you.

A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

Senior Sales Support Specialist – South Korea + SEA

Reporting to the Sales Manager, the Senior Sales Support Specialist will play a pivotal role in supporting the Enterprise Sales and Customer Success teams across South Korea and SEA. You will be instrumental in driving sales renewal rates by managing pre- and post-sales administrative tasks, enabling smooth lifecycle selling.

This permanent position offers an exciting opportunity to join the pioneering Sales Support Desk team in Singapore. We are looking for individuals who are independent, meticulous, have an eye for large data management and comfortable to manage ambiguity situation while establishing new processes and workflows. Handling confidential information with integrity and escalating complex issues to appropriate channels will be key.

Successful candidates will be the subject matter expert to present accurate sales quotation, review sales contracts, update accounts notes in CRM system, perform customer research, identify high-risk customer accounts, gather and develop sales data mapping to help the sales team overcome customer objections and mitigate risks. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

What you’ll experience with us

Sales Administration Support

• Relieve internal and external sales teams of pre- and post-sales administrative duties.
• Maintain accurate sales quote documentation, including pricing and configurations.
• Update customer contact information across CRM and sales pipeline systems.

Administrative Tasks

• Process sales orders, enter sales data, and review sales contracts.
• Prepare sales quotations, manage invoices, and track documents.
• Create sales renewal packages with historical pricing, subscription statuses, and discount data.
• Handle sales bookings, including purchase order processing and booking reconciliation.

Data Management and Analysis

• Identify renewal opportunities by analyzing data sets and participating in sales cadence meetings.
• Investigate sales trends related to downsell or churn and support high-risk renewals using CRM ticketing platforms.

Reporting and Standardization

• Prepare sales data documents, generate ad-hoc reports, and drive process standardization to maintain database accuracy.
• Perform quality assurance and update process documentation as needed.

Client and Stakeholder Engagement

• Act as a subject matter expert, ensuring database integrity and responding professionally to customer and stakeholder queries.

We’ll be a great match if you…

• This role will require you to provide administrative sales support to our internal and external stakeholders across South Korea and SEA.
• Fluent in Native Korean and proficient in English (B1/B2 level) to drive business conversations across South Korea and SEA.
• 2-5 years of relevant working experience in administrative function with advance knowledge in Microsoft Office (Excel, Word).
• High integrity to manage confidential internal and external client information.
• Independent individuals with team-player mindset.
• Strong attention to detail and a strong sense of responsibility to manage large and complex data.
• Strong sense of accountability to manage high priority escalation.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• Office Address: 80 Pasir Panjang Rd, #15-83/84 Mapletree Business City II, Singapore 117372 (nearest MRT: Labrador Park).
• 5 days’ work week (Mon – Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Comprehensive healthcare, medical plans and flexi benefits.
• Annual Leave and Paid Sick Leave are covered.
• Onboarding and on-the-job learning programme will be provided.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

All shortlisted candidates will be contacted.

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are seeking qualified candidates to join our team in the following roles:

• Provide secretarial and administrative support to ensure smooth and efficient office operations.
• Prepare and dispatch authorization letters from relevant authorities, and follow up with clients to obtain signatures and complete required information.
• Monitor, update, and report on the status of ongoing projects.
• Arrange for the purchase of plans from relevant authorities.
• Provide certified copies of approved plans and promptly send approvals to clients.
• Follow up with authorities regarding the status of approvals.
• Answer incoming calls, offering guidance or directing inquiries to appropriate personnel.
• Download approvals and update the project team on a daily basis.
• Prepare and submit necessary documents, such as submission forms, via e-Corenet.

Requirements:

• Ability to work proactively, independently, and as part of a team.
• Demonstrated ability to learn quickly.
• Proficiency in both Chinese and English is required for effective communication.
• Familiarity with dialects is an advantage.
• Knowledge in Architectural Engineering is a plus.
• Fresh graduates are welcome to apply!

If you are interested in joining our dynamic team and meet these qualifications, please submit your resume and a cover letter. We look forward to welcoming you!

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Position Overview: The Academy for Healthy Longevity at the Yong Loo Lin School of Medicine, National University of Singapore, seeks a dynamic and versatile Research Associate to serve as the Executive Support and Operations Lead. This pivotal role will provide high-level support to the Principal Investigator (PI) and executive staff, while gaining broad exposure to various aspects of geroscience and geromedicine research. The successful candidate will play a crucial role in advancing the Academy's mission to position Singapore as a global leader in healthy aging research.

This one-year appointment offers an exceptional opportunity for a motivated individual to fast-track their research career by engaging in diverse projects and gaining comprehensive insights into the field of healthy longevity.

Main Duties and Responsibilities

## Executive Support

- Serve as the primary liaison between the PI, executive staff, and internal/external stakeholders

- Manage the PI's schedule, including coordinating meetings, travel arrangements, and prioritizing commitments

- Prepare and edit high-level correspondence, reports, and presentations for the PI and executive team

- Assist in the development and implementation of strategic initiatives aligned with the Academy's goals

## Research Coordination

- Collaborate with research teams to track project progress and ensure timely completion of deliverables

- Assist in the preparation of grant proposals, ethics applications, and regulatory documentation

- Coordinate with internal departments and external partners to facilitate research collaborations

- Support the dissemination of research findings through publications and conference presentations

Main Duties and Responsibilities

## Operational Management

- Support day-to-day operations of the Academy, ensuring efficiency and effectiveness

- Support the management of budgets and financial planning for research projects and operational activities

- Coordinate facility and equipment management to support research activities

## Team Leadership and Development

- Assist in the recruitment, onboarding, and training of new staff and students

- Identify training needs and facilitate professional development opportunities for team members

- Foster a collaborative and innovative work environment that promotes excellence in research

## Stakeholder Engagement

- Represent the Academy at conferences, workshops, and public forums

- Assist in organizing and executing outreach events and initiatives to promote the Academy's work

- Build and maintain relationships with academic partners, industry collaborators, and government agencies

Qualifications

- Master's degree in Life Sciences, Medicine, Public Health, or a related field

- Minimum of 3 years of experience in a research or healthcare setting, with demonstrated project management skills

- Strong understanding of clinical research protocols, regulatory requirements, and ethical standards

- Excellent organizational and problem-solving skills, with the ability to manage multiple projects simultaneously

- Exceptional written and verbal communication skills, with the ability to interact effectively with diverse stakeholders

- Proficiency in data analysis, research methodologies, and relevant software applications

- Demonstrated leadership potential and the ability to work both independently and collaboratively

- Keen interest in geroscience, geromedicine, and healthy aging research

- Adaptability and willingness to engage in a wide range of tasks and research areas

This position offers an unparalleled opportunity to gain comprehensive exposure to cutting-edge research in healthy longevity while developing crucial leadership and operational skills. The successful candidate will play a vital role in advancing the Academy's mission and positioning themselves for rapid career growth in the dynamic field of geroscience.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

ntegrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, creative thinkers who understand that good data drives smart decisions. At IDT, we realize that although science may be uniform, people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential, as part of one global team.

IDT is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

This position is part of the APAC Customer Care Team located in Singapore and will be hybrid. At IDT, we are one global team. We celebrate our differences, engage in healthy debate, and are inclusive. Together, we accomplish great things

In this role, you will have the opportunity to:

• Confirm the daily sales data in Japan Daily Order Report and complete orders transactions using the Japanese ordering system (Rakuraku)
• Provides pricing and/or account information upon request to ensure customers are able to make informed decisions regarding their purchase
• Fields and resolves customers' inquiries and complaints, e,g. pricing, account information, or product satisfaction, leading up to and after order placement to provide a positive customer experience
• Evaluates the customers issue and complaints and navigates between multiple systems and communication channels to accurately serve customers and provide informed responses

The essential requirements of the job include:

• Diploma or Bachelor's degree with 1 to 2 years of customer service experience
• Computer skills (including Microsoft Office applications and proficiency in typing) required
• Proficient in both spoken and written English and Japanese language ​

At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for IDT can provide.

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

The successful applicants will work in the Operations Department – involve in the logistical functions for events and furniture movement, maintain the cleanliness of designated areas, work alongside other members of the school’s traffic control team ensuring the safety of users in the school grounds.

Requirements:

• Minimum completed PSLE

• Able to understand and speak simple English

• Experience in cleaning work and in handling cleaning equipment

• Able to communicate and work well with colleagues

• Willing to work overtime on weekdays and weekends if required

Key Responsibilities

1. Events

• Assist in setting up and tearing down staging/seating for events as required; and
• Assist in preparation and handling of equipment/resources/refreshments for events/ meetings.

2. Logistics

• Assist in moving/transferring/transporting of items both in-house and off-site locations when required; and
• Be responsive and committed to meet the users’ requirements and needs.

3. External Housekeeping

• Maintain cleanliness in designated areas to plan;
• Be proficient in usage of cleaning equipment/machinery; and
• Ensure that the cleaning storage area is tidy and clean.

4. Traffic

• Assist the children in entering/alighting from vehicles at designated drop-off/pick-up points in the school; and
• Assist in guiding vehicles and pedestrians for a smooth flow of traffic.

5. Safety

• To be conscious of safety when carrying out duties in all areas;
• To follow safe work procedure in manual handling, operation of machines, use of electrical tools; and
• Put on personal protective gear provided such as safety glasses, gloves, safety shoes, and water boots.

6. Organization

• To adhere to duties roster as scheduled by the line manager;
• Maintain orderly storage of furniture/equipment/event supplies for operational usage ready;
• Organize and look after areas and equipment;
• Report any organizational problems to the line manager or whomsoever delegated the responsibility as appropriate; and
• Required to put in overtime on a regular basis.

7. Communication

• Communicate regularly with line manager on any organizational issue;
• Communicate with users related to job requests; and
• Build a good working relationship with colleagues.

8. General

• Maintain a high standard of personal appearance, including uniform;
• Maintain a high standard of conduct and behaviour that is sensitive to children;
• Be punctual and have a positive attitude to attendance;
• Be willing to move from one set of duties to another as needs arise; and
• On an annual basis, complete the Review and Development exercise and undertake identified development opportunities. Maintain an accurate and up to date record of all Professional Development opportunities.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.
• Embrace the School’s commitment to creating a diverse and inclusive environment.

Personal Attributes

• Able to understand and speak simple English;
• Have a commitment to punctual timekeeping and good attendance;
• Be willing to work overtime on weekdays and weekends if required;
• Positive attitude and good initiative and
• Able to work independently as well as a good team player.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5.5 day week. Interested applicants, please email with an application letter and detailed resume, stating your current and expected salary, date of availability and contact number to [email protected].

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

· To conduct inspections of and provide assistance to the workers deployed to ensure that the entire container trucking operations, including related wharf and yard operations, are closely monitored to achieve the safety and productivity standards and targets.

· Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4

· ITE Skills certified course sponsorship.

· Able to work OT and Flexi Rotating Shifts.

· Full-Time Staff Benefits with High Remunerations.

• All other job enquiries are welcome including Wharf Operations Supervisor, Forklift (Medium) Operator, Container Trucking Specialist, and Lashing Specialist.

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

JOB OVERVIEW

Our SAP Concur Customer Success organization serves as a focal point for our customers to achieve success with Concur. As a CSP Advisor, you will be responsible for a portfolio of Customers by developing long term relationships, measured through revenue growth, retention and advocacy. This is a strategic role working with our key customers, SAP Concur’s internal teams and has central importance to our ongoing success as a company. In this role, you will spend your days partnering with our customers to provide strategic recommendations around maximizing the quantifiable business impact from their subscription with Concur.

Responsibility

• Proactively engage and build partnership with Customer C-suite stakeholders and decision makers to support your clientele throughout the customer life cycle stages, from adoption, consumption, expansion and renewal.
• Meet & achieve Customer Success KPIs on retention, renewal, growth and advocacy.
• Own the Customer’s Success Planning and conduct Customer Business Reviews to drive adoption, consumption and value received from their utilization of the Concur solutions.
• Establish strategic relationship with customers and be seen as a trusted advisor
• Competent in conveying and articulating both quantifiable and qualitative value and impacts to the Customer’s business.
• Work in partnership with Client Sales Executives (CSE) to devise and execute Customer Success and Revenue Plan, by active identification of opportunities through the conversations and review we have with the client, and passing them on to the CSE for further qualification and closure.
• Actively contribute and participate in organizational development, learning and growth projects
• Maintain data integrity through regular and timely updates on the client’s success plan.
• Be a client advocate and a voice of reason as you collaborate across cross functional teams within SAP and Concur.

Skills & Qualifications:

• 3 -8 years of account management or customer engagement experience in managing and growing a portfolio of existing customers
• Cloud customer engagement experience with large global companies with a high-level of complexity, focus and intensity.
• Track record in establishing, maintaining and growing broad and deep relationships within each customer account.
• Experienced in developing advanced account strategies that drive success through delivering value and insight relevant and unique to each customer
• Ability to uncover how a customer defines success and the ability to align that vision with SAP Concur’s value delivery to create enduring trust-based partnerships
• Strong understanding and track record in Customer Life Cycle Management in driving customer adoption and value realization
• Proven track record of exceeding retention and growth targets
• Highly structured approach with strong collaboration, communication and problem solving skills – ability to handle issue resolution and navigate customers’ matrix environment
• Understanding of SaaS and ideally Concur solutions - ability to articulate the value of Concur solutions and how we help solve customer business problems
• Strong business acumen and ability to drive a value-based conversation
• Strong conflict management skills. Ability to multitask and leverage the broader internal SAP teams to drive Customer win-win outcomes.
• Facilitate client meetings that measure progress and business impact
• Motivate and mobilize customers and cross functional partners through collaboration and clear communication
• Drive objective achievement through disciplined planning and organization - setting objectives through the development of actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating multiple resources
• Uncover opportunities through analysis, inquisitiveness and a deep understanding of your customer’s business including initiatives and drivers and aligning those to solutions

Responsibilities:

• Technical transfer product/project in assembly and testing, and from customers
• Provide technical support in manufacturing and testing in product build
• Provide technical support to QC in RMA issue
• Provide technical support to QA in Compliance, Regulatory, Customer & Audit

Requirements:

• Minimum Diploma in Electronics Engineering
• At least 2 years of relevant work experience in Electronics Manufacturing industry
• Technical competent to handle product/project manufacturing, transfers and troubleshooting
• Experience in product/project, PCBA manufacturing and testing
• Able to liaise with customer on technical matters
• Experience in manufacturing environment with ISO13485 & FDA preferred
• Good communication and problem-solving skill

Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).

Salary: ($4,200 - $4,800) + PB + Medical + Dental + Mobile Phone Reimbursement ($50)

Location: Pandan Road

Work Hours: Mon - Fri, 8:30am - 6pm

Additional Benefits:

• Annual performance bonus
• Annual increment
• Education sponsorship and fully paid external training

Job Description

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services,
• Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service
• Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for product solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Job Requirements

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly advantageous
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

RESPONSIBILITIES:

• Responsible for Samsung Security Solution. Technical Support for Samsung Electronic.
• Responsible for IT Security Check

REQUIREMENTS:

• Diploma or Degree in Information Security or Information System or Computer engineering or equivalent
• Good knowledge about IT system
• Good interpersonal skills
• Passion in IT security and technology

PREFERENCE:

• Keen interest and experienced in managing enterprise-level cybersecurity solutions.
• Strong IT Technical understanding and aptitude for analytical problem solving
• Enthusiasm for problem-solving and able to work in fast-pace environment.
• Team player with high initiative, self-motivation and results-oriented mind-set
• Experienced in complex secured network design, VPN and WLAN implementation.
• Good communication, documentation, organizational and interpersonal skills
• Experience with networking, system administration and infrastructure architecture

Work location: 61 TAI SENG AVENUE PRINT MEDIA HUB @ PAYA LEBAR IPARK

Please only apply via direct application on this MyCareersFuture website.

Or, email your CV and indicate Job Title as email subject to the following: [email protected]

Only shortlisted candidates will be notified.

Job Overview:

We are seeking for a skilled and motivated individual to join our vibrant and dynamic team as our in-house IT Support Specialist.

As an established interior designing and renovation company with around 50 executives, we are committed to deliver exceptional services and transforming spaces into inspiring environment.

The primary responsibilityvof this role is to provide technical assistance and support to our employees, ensuring seamless operations and efficient utilization of IT resources.

Your expertise will contribute to the success of our company by maintaining a robust IT infrastructure and resolving any technical issues that may arise.

Job Description & Requirements:

· Provide first-level technical support to employees through various channels such as in-person, phone, email, or remote access tools.

· Diagnose and resolve hardware and software issues, including desktops, laptops, printers, mobile devices, and other peripherals.

· Perform technical escalation to 3rd party vendor.

· Install, configure, and upgrade computer hardware, operating systems, and software applications.

· Set up and maintain user accounts, permissions, and security settings.

· Assist in the management and maintenance of the organization's network infrastructure, including switches, routers, and wireless access points.

· Monitor and respond to system alerts, ensuring the availability and optimal performance of all IT systems.

· Collaborate with 3rd party vendor to implement and maintain backup, disaster recovery, and security protocols.

· Document and maintain IT inventory, including hardware and software licenses, and track service requests and resolutions using a ticketing system.

· Provide training and guidance to employees on the effective use of hardware, software, and other IT tools.

· Stay up-to-date with the latest trends and technologies in IT support and recommend improvements to enhance the organization's IT infrastructure and processes.