At One World International School (OWIS), we are looking for passionate, adaptable educators who enjoy teaching students from diverse cultures. OWIS provides an individualised approach to learning that nurtures every aspect of child development. In addition to versatile learning spaces and a variety of extracurricular activities, we offer rigorous curricula that prepare students to be future innovators and leaders.

We're an IB Primary Years Programme (PYP) World School, a Cambridge International School and an IBDP School. All teaching positions require a high proficiency in spoken and written English, a degree, teaching qualifications and ICT literacy.

Overall Responsibilities

• Provide specific intervention methods to the children in the areas of academic, behaviour learning, social and communication skills.
• Provide push-in/pull-out one-on-one/small group specialist remedial intervention in literacy and numeracy.
• Assess and monitor the progress of learners and set goals for improvement, including report writing.
• Assess, interpret and formulate individualised learning plans.
• Works cooperatively with all educators and families to support children’s learning and development.
• Prepares and updates lesson plans, reports, for students on the learning cycle.
• Manage clear and precise parent interaction.
• Participate in parent interaction and maintain clear and verifiable records of agreements.
• Engage with school teams to contribute to the safe and seamless running of the organisation.
• Take up extra-curricular activities. Be a part of school events, assemblies, staff training, meetings etc.
• Promote the health and safety of assigned classes.

Requirements

• Minimum two (2) years of relevant full-time learning support experience as a qualified teacher.
• Candidates must at least possess a Bachelor's degree in Education and qualifications in learning support/learning difficulties/dyslexia teaching and certification and/or membership with local/international professional bodies.
• Familiar with common learning support/remedial/reading intervention programs, theories, tools and methodologies for identification and assessments.
• Must have strong knowledge and experience of the IB PYP curriculum and integration of learning.
• Experience in an international school environment (preferred).

Work Location: Nanyang Campus (Jurong West)

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm (Hybrid)
• DKSH is a certified Great Place To Work!

Job Summary

The Coordinator of Client Management Support plays a pivotal role in ensuring the smooth and efficient operations of the client management team. This individual will provide essential administrative and organizational support to facilitate effective client communication, relationship management, and overall client satisfaction. The Coordinator will collaborate closely with the client management team, as well as various internal departments, to maintain high-quality service delivery and uphold the company's reputation for excellence.

Job Responsibilities

1. Client Communication: Act as a primary point of contact for clients' inquiries, requests, and concerns, ensuring prompt and professional responses. Collaborate with client management team members to gather necessary information and provide comprehensive responses.
2. Administrative Support: Assist in preparing and distributing client-related documents, contracts, and reports. Maintain accurate and up-to-date client records, ensuring data integrity and confidentiality.
3. Scheduling and Coordination: Coordinate client meetings, appointments, and follow-ups. Ensure that client management team members are well-prepared for meetings with relevant information and materials.
4. Issue Resolution: Collaborate with the client management team to address and resolve client concerns or issues. Escalate complex problems to appropriate team members while maintaining clear communication with clients.
5. Cross-Functional Collaboration: Collaborate with internal teams such as operations, and finance to ensure cohesive communication and alignment of strategies related to client management.
6. Billing: Monthly billing of all client warehousing activities.

Job Requirements

• Diploma in business administration or a related field (or equivalent work experience).
• Strong organizational and multitasking skills, with a keen eye for detail.
• Excellent written and verbal communication skills.
• Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace).
• Ability to work collaboratively in a team-oriented environment.
• Prior experience in client support, customer service, or administrative roles is preferred.
• Familiarity with SAP software and database management is a plus.

Deployment:

Working Days: Alternate Week Shifts

Morning Shift: Mon to Thurs 6.00 AM to 3.15 PM; Fri 6.00 AM to 2.45 PM

Afternoon Shift: Mon to Thurs 9.15 AM to 6.30 PM; Fri 9.45 AM to 6.30 PM.

Scope of Works :

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus, and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

· Any other assigned duties e.g. escorting contractors and vendors for servicing work when needed

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Benefits:

• Basic salary + incentives pay
• Flexible working hours
• Leave entitlement up to 21 days
• Overseas recruitment
• Managerial level positions are available

Job Responsibilities:

• Provide full spectrum of recruitment.
• Work closely with business operation to identify manpower requirement.
• Develop and implement talent acquisition strategies.
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline.
• Effectively engage employees with daily operations needs.
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required.
• Be the point of contact to deliver value added services to both management and employees that reflects the desired outcome of the company's people strategies.
• Other ad hoc duties as assigned.

Additional requirements:

• Good interpersonal and communication skills
• Ability to work independently as well as good team player
• Ability to multi-task in a fast pace environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Mandatory Skills Description:

At least 2 years of working experience in L2 Application Support Environment

Core technical competency required:

• Linux; Unix Shell Scripting

• SQL (MYSQL/MSSQL)

• Java/Web-based

• OpenShift/Docker

Nice-to-Have Skills:

Good to have experience:

• AngularJS • ActiveMQ • Elastic Search • Application Monitoring Tools • CI/CD (Continuous Integration & Continuous Deployment) • Python • Microservices concept

• Experience in application implementation projects in financial institutions would be advantageous

• Strong analytical and problem-solving skills

• Ability to perform impact analysis in a structured manner

• Good verbal & written communication skills

• Proactive and able to work independently and under pressure • With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

• Provide technical advice to customers on pumps related inquiries.
• Selection of pumps based on the specification given by customers.
• Provide coordination support to Sales Engineers.
• Handle sales process from quotation to finished goods delivery.
• Handle walk-in customers.
• Work closely with customers and maintain good business relations.

Job Requirements:

• Min. Diploma in Mechanical Engineering or any Engineering background.
• A Meticulous and fast learner with good communication skills.
• Experience in pump industry is a plus.
• Fresh graduates are welcome to apply.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school, that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

Each employee is personally responsible for their own acts of discrimination, harassment or victimisation carried out during their employment, whether or not the employer is also liable. Any

attempt to instruct, cause or induce another person to discriminate, harass or victimise a third person will be subject to disciplinary action.

Our HR Admin Support will be responsible for all aspects of leave processing, staff health insurance, support staff recruiting and onboarding and supply faculty. They ensure that all aspects of the applications to the Ministry of Manpower are running smoothly and efficiently. This role will manage the relationships with our staff and external providers. A successful candidate will be an experienced team player who brings enthusiasm and a proactive mindset.

Key Responsibilities:

• Support and manage recruitment activities including, ensuring job descriptions are kept up-to-date, job posting on the school website and job websites, coordinating the shortlisting of applicants, scheduling interviews and ensuring reference checks are completed.
• Supporting day-to-day administration of Supply Teachers and staff.
• Attend and answer regular recruitment and HR-related enquiries by phone and email in a timely and professional manner.
• Responding to internal and external HR related inquiries or requests and providing assistance.
• Coordinate the new staff arrival and onboarding process which includes the organisation of IT equipment,, email account provisioning and staff access cards as well as ensuring all relevant agreements and policies are reviewed and signed.
• Processing leave and attendance records for all staff.
• Register and ensure that all staff and contractual dependents (where applicable) are covered by the School’s medical insurance and that information surrounding the School’s medical insurance cover is communicated clearly when necessary.
• Support and assist on the Committee of Private Education (CPE) / EduTrust license process.
• Act in accordance with relevant legislation in Singapore, as well as UK guidelines, particularly with regards to educational provision, health and safety initiatives and child safeguarding and ensure that all students and staff maintain these standards
• Assist in ad-hoc HR projects and any other HR tasks assigned by the team lead.

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Qualifications/Skills

• Diploma/ degree holder in Human Resource Management/ Business Administration
• Minimum 1 year experience working within a school or other education environment
• Excellent communication skills in order to liaise with stakeholders at all levels
• Adaptable to changes and willing to multitask
• Ability to deal with confidential information with sensitivity and discretion
• Prior work experience in an international school environment will be preferred though not essential

We are seeking a dedicated Project Coordinator Cum Application Support Specialist to join our team.

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Develop APIs to ensure seamless integration between systems.
• Integrate or migrate functionalities from legacy systems into the new training management system (TMS).
• Ensure a smooth transition from Dynamic CRM to the new TMS, minimising disruptions to current operations.
• Resolve operational issues, conduct regular maintenance, and apply necessary updates to maintain the stability and reliability of these applications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 4 years of relevant experience in IT project coordination, system support, and development.
• Experience in Microsoft Dynamic CRM will be an added advantage.
• Working experience in system integration and migration.
• Proficiency in API development and integration (RESTful/SOAP).
• Proficiency in .Net framework and Oracle database.
• Familiarity with OutSystems or similar rapid application development platforms is highly beneficial.

Interested candidates may apply via email to [email protected] (indicating Job ID J44055 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Job Description

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

• Responsibilities:Principal Responsibilities
  
  • Solve technical trading-related issues, independently where possible or leveraging teammates as necessary. Escalate to application and/or infrastructure subject matter experts (internally or at vendors) when appropriate. Manage communications to the trading staff and internal stakeholders regarding issue/resolution.
  • Build working relationships with trading groups in both US and UK.
  • Trading Infrastructure/Platform Status Communications - responsible for disseminating messages to the appropriate trading staff regarding trading infrastructure/platform issues, exchange updates, etc.
  • Assist with automating processes to achieve efficiency and streamlined trade support.
  • Document and create new knowledge base to provide the most effective solutions to trading issues.
  • Deployment of, support of, and monitoring of the firm's internal trading systems.
  • Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested.
  • Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases.
• Mandatory Skills Description:• Must understand the financial markets with strong equities background.
  • Understanding of the trade lifecycle, back-office, and settlement processes
  • Hands-on technical experience in an application support
  • Has 3 years experience in a support role within
  • Strong communication skills and the ability to work in a demanding environment.
  • Well organized, detail-oriented, and able to focus and prioritize multiple tasks in a dynamic environment
  • Aptitude to learn
  • Understanding of ITIL methodology
  • Good verbal and written communication skills
  
  • Proficient writing SQL\PLSQL
  • Hands-on experience with Unix/Linux like platform
  • Good experience with Unix/Linux command line
  • Understanding of XML/FpML etc data formats
  • Know how to work with source-code (ability to read and understand logic)

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

We are looking for an Application Support Engineer to join a software solutioning company delivering FinTech Applications.

• Salary package up to $4,200 + AWS + VB (~2 months bonus)
• Gain exposure to the latest web technologies
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.
• Mandarin is required for business communication needs.

Interested candidates may apply via email to [email protected] (indicating Job ID J44040 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

As the first contact point for internal customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. In addition, you will ensure that software, licenses and operations comply with TÜV SÜD Standards.

Key Responsibilities:

· Provide support, troubleshoot and resolve IT problems encountered by users: network, PC Client, systems, applications, printers, hardware and other services as necessary

· Attend to helpdesk calls, voice mails and emails and provide onsite support to users located at various locations i.e. Tuas

· Assist to standardize and enforce Software & licenses, ensuing compliance with TÜV SÜD Standard software and Clients

· Establish and review computer operation processes and procedures. Perform computer operations that include access control, data backup, security patches, anti-virus, system upgrade

· Maintain and enforce corporate IT policies on access control, email, internet access, anti-virus and security

· Liaise with computer suppliers on the maintenance and the purchase of computer software and hardware and ensure that they comply with TÜV SÜD Standards

· Coordinate and manage servicing, repair and disposal of PCs

· Support Teams Meeting, WebEx, Video conferencing & Audio conferencing

· Other IT-related duties as assigned

Key Requirements:

· Minimum ITE / Diploma in Information Technology or other relevant fields with at least 2 years of experience in helpdesk support or related roles

· Possess knowledge and experience in the following areas:

• Microsoft Active Directory, DNS, DHCP
• Microsoft Window 11, Office 365 suite and SharePoint etc
• Anti-virus, Forticlient VPN, Remote access, Service Desk ticketing system

· Capable of providing VVIP support

· Good analytical, interpersonal, communication and problem solving skills

· A proactive team player but with the ability to work independently in challenging projects and timelines

Established in 1981, the School of Electrical and Electronic Engineering (EEE) http://www.eee.ntu.edu.sg is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 120 faculty members and an enrollment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Assistant Manager, Administrative Support. This position is responsible for providing administrative support to the school’s faculty, staff and students. This can include processing paperwork, managing operations such as events coordination, driving process improvements, technology implementations, supporting strategic planning efforts such as providing data and analysis and recommendations that inform decision making.

Responsibilities

• Facilitating document verification for the recruitment of manpower.
• Developing, overseeing, and enhancing the content and functionality of research center websites.
• Aiding in the management, matching, and allocation of student group projects.
• Contributing to the planning and execution of events, specifically in areas like event coordination, logistics, and communication.
• Assisting in the compilation and preparation of reports.
• Demonstrating proficiency in creating content and design for the school's marketing and communication campaigns is considered an advantage.
• Undertaking any other ad-hoc administrative duties as assigned.

REQUIREMENTS

• Bachelor’s degree with at least 3 years of relevant work experience, preferably in a corporate or academic setting.
• Prior working experience in higher education environment, especially in administration of academic programmes, will be an added advantage.
• Excellent organization, prioritization, monitoring and follow-up skills within tight deadlines.
• Good communication and interpersonal skills.
• Self-driven, resourceful and excellent team player.

Benefits:

• Basic salary + incentives pay
• Flexible working hours
• Leave entitlement up to 21 days
• Overseas recruitment
• Managerial level positions are available

Job Responsibilities:

• Provide full spectrum of recruitment.
• Work closely with business operation to identify manpower requirement.
• Develop and implement talent acquisition strategies.
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline.
• Effectively engage employees with daily operations needs.
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required.
• Be the point of contact to deliver value added services to both management and employees that reflects the desired outcome of the company's people strategies.
• Other ad hoc duties as assigned.

Additional requirements:

• Good interpersonal and communication skills
• Ability to work independently as well as good team player
• Ability to multi-task in a fast pace environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

NTUC Nexus is currently hiring for Deskside & Field Support Specialist (End User Services) to join NTUC Enterprise Nexus Co-operative Limited, Secondees-NTUC Health.

About NTUC Nexus:

NTUC Nexus is the Digital, Data and Technology organization that is driving the digital transformation of the NTUC group of Social Enterprises. We aim to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

About NTUC Health:

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

About End User Services:

End Users Services is the IT Services and Support team for NTUC Group of Social Enterprises. We are building a unified digital ecosystem across Social Enterprises for a universal user experience.

We take a user-centric approach in our everyday operations and measure our success via service level objectives & customer satisfaction surveys. We work with modern technologies (eg. Chromebooks, Google Workspace, etc) to develop our NTUC Social Enterprises’ future of works

Job Description:

You will be reporting to EUS/ Ops Lead or equivalent.

Duties and Responsibilities

• Address user tickets regarding hardware, software and networking
• Endpoints staging and onboard to device management systems
• Endpoints Asset management
• Install applications and computer peripherals for end users
• Guide users/junior staff with simple, step-by-step instructions to diagnose problems and resolve issues
• Conduct remote troubleshooting and resolution thru remote access tools
• Record technical issues and solutions in ITSM software
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Create technical documentation and manuals when needed
• Evaluate new software/hardware and make recommendation
• Obtain quotations and procure IT equipment
• Create audio-visual user guides

Requirements:

• 3-5 years Helpdesk work experience OR relevant certification
• Knowledge of Google Workspace, Microsoft Active Directory, File and Print Services
• Strong understanding of computer hardware (WindowsOS / Android / macOS / iOS)
• Evidenced problem-solving skills, comfortable navigating ambiguity
• Thrives in a results-oriented, fast-paced environment
• Good skill in vendor management and follow up to issue resolution

Attributes we're looking for:

• Excellent track record of successful service delivery
• People-oriented, customer service mindset
• Excellent communication skills
• Naturally positive attitude, with the ability to maintain patience and composure under pressure
• Positive, team-oriented mindset, with a natural willingness to always go the extra mile
• Passionate about new technology and innovation

Mandatory Skills

• Bachelor Degree in a related field.
• Proven experience in strategy development, business management, and financial analysis.
• Strong analytical and critical-thinking skills with the ability to translate complex data into actionable insights (proven ability to bring order to unstructured problems).
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate effectively with stakeholders at all levels.
• Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion.
• In-depth knowledge of financial markets, investment products, and regulatory frameworks.
• Proficiency in data analysis tools and software for strategic decision support.
• High level of adaptability, creativity, and strategic thinking to navigate a dynamic business environment.
• Strong organizational skills and attention to detail.
• Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA.
• Independent and highly motivated team player with a positive work attitude and strong interpersonal skills.

Skillsets (Good to have)

• Preferred experience within a technology function of financial services firm.

Role and Responsibilities

Business Management:

• Spearhead the department’s internal communication and engagement plan - assist in the planning, execution, and/or coordination of meetings, forums, and/or internal events. Responsible for regular and ad hoc senior management reporting and presentations.
• Monitor and report on key performance indicators (KPIs) to track business and operational performance, and identify areas for improvement.
• Oversee smooth functioning of day-to-day administrative activities with support of the department's Executive Assistant.

• Governance:

• Support orchestration and delivery of governance mechanisms ensuring that appropriate decisions, forums and documentation are made to support running of department.

• Portfolio Management:

• Support development and management of comprehensive business plans, including financial projections, budget, workforce and risk assessments, to support decision-making processes.
• Provide leadership in project management, monitoring progress across departmental portfolio and applying corrective actions.

Salary: Up to $3,300 + AWS + VB

Working Hours: 5.25 days work (alt Sat)

Working Location: Senoko

(Company transport provided at Admiralty MRT Station)

Job Scope:

• Handle and resolve customers' enquiries/complaints in a timely manner
• Raise work orders and prepare quotations
• Liaise with stakeholders, customers, and customers on servicing matters
• Update customers on servicing schedule and vehicle collection
• Ad-hoc duties as assigned

Job Requirements:

• At least 1 year of relevant experience
• Proficient in MS Office
• Knowledge in CRM system will be advantageous
• Willing to work overtime when required

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752

Mandatory Skills

• Bachelor Degree in a related field.
• Proven experience in strategy development, business management, and financial analysis.
• Strong analytical and critical-thinking skills with the ability to translate complex data into actionable insights (proven ability to bring order to unstructured problems).
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate effectively with stakeholders at all levels.
• Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion.
• In-depth knowledge of financial markets, investment products, and regulatory frameworks.
• Proficiency in data analysis tools and software for strategic decision support.
• High level of adaptability, creativity, and strategic thinking to navigate a dynamic business environment.
• Strong organizational skills and attention to detail.
• Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA.
• Independent and highly motivated team player with a positive work attitude and strong interpersonal skills.

Skillsets (Good to have)

• Preferred experience within a technology function of financial services firm.

Role and Responsibilities

Business Management:

• Spearhead the department’s internal communication and engagement plan - assist in the planning, execution, and/or coordination of meetings, forums, and/or internal events. Responsible for regular and ad hoc senior management reporting and presentations.
• Monitor and report on key performance indicators (KPIs) to track business and operational performance, and identify areas for improvement.
• Oversee smooth functioning of day-to-day administrative activities with support of the department's Executive Assistant.

• Governance:

• Support orchestration and delivery of governance mechanisms ensuring that appropriate decisions, forums and documentation are made to support running of department.

• Portfolio Management:

• Support development and management of comprehensive business plans, including financial projections, budget, workforce and risk assessments, to support decision-making processes.
• Provide leadership in project management, monitoring progress across departmental portfolio and applying corrective actions.