THIS IS A 2-YEARS RENEWABLE/ CONVERTIBLE CONTRACT ROLE

Responsibilities:

• To oversee DCS's applications such as ERP, CMS and Intranet sharepoint.
• Provide incident management per ITIL standards.
• Liaising with external vendors to manage vendor system upgrades and implementation
• Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
• Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.
• Regularly check and update Internal IT Policies / SOP / documentations.
• To support and maintain DCS corporate website by providing friendly user experience / support and identifying customer user journey.
• To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
• To transform DCS's processes into automation processes to enhance productivity and efficiency.
• To develop and design process workflow based on requirement define by end-users.
• To draft technical documentation on each workflow and conduct training to stakeholders using them

Requirements:

• Fresh Grads / Diploma in IT / Computer Science.
• Good understanding of information system technologies and software application.
• Knowledge of scripting language (PowerShell, Python, HTML5, Javascript)
• Basic troubleshooting skills and L1 support for the ERP, CMS (Website support), other in-house applications support.
• Strong fundamentals in software engineering. Data structures and algorithms.
• Proficiency in Power BI and data analytics will be an advantage.
• Experience in frontend and backend web application development will be an advantage.

Mandatory Skills

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with committment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Preferred Skills

Intermediate knowledge and hands on experiences in SQL and Linux

Mandatory Skills

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with committment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Provide Excellent Customer Service by attending to drivers’ complaint as per feedback emails from drivers’ dialogue
• Compiles workshop monthly KPIs performance reports with submission to all projects.
• Conducts monthly meeting with our sub-contractor to review contractual performance
• Attends all projects’ co-ordination meeting to present monthly workshop KPIs and discuss on taxi issues
• Liaising with service technicians about parts ordering and ensuring parts are available when needed.

Requirements:

• An associate's Degree in Mechanical or a related field may be advantageous.
• Experience in the automotive field may be advantageous.
• A strong understanding of automotive technology and the automotive industry.
• Proficiency with industry-specific software.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making, and problem-solving skills.
• The ability to communicate with mechanics, customers, and management.
• 6 Days work ( Monday to Saturday)
• Work location : Jurong West
• Working Hour : 7:30 am – 5:15 pm
• Shift work required

Summary: We seek a highly motivated and skilled technician to join our growing team. You will play a crucial role in supporting the deployment of automation solutions and ensuring the successful installation of our projects regionally.

Responsibilities

1 Communicate with engineers to ensure that services are delivered effectively.

2 Handle mechanical assembly based on the provided drawings

3 Prepare electrical panels based on the provided drawings

4 Perform simple mechanical and electrical repair of installed machines

5 Support with scheduled preventive maintenance and upkeep of installed machines

6 Support with installation & commissioning of new equipment onsite

7 Support with fabrication & wiring during project execution

8 Travel to customer sites to support with service enquires whenever needed

9 Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner

10 Maintain in-house stock and inventory for robot maintenance

11 Performs ad-hoc duties as assigned by the manager

Requirement

1 Diploma in mechanical engineering, electrical engineering or a related field

2 Excellent hands-on skills in mechanical assembly, soldering, crimping, etc

3 Knows how to handle electrical tools like crimpers, wire strippers, ferrules, etc.

4 Must be good in handling mechanical tools such as drills, taps,

5 Basic knowledge of Linux commands will be a bonus

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Highlights

• 44 hours, 5 days week
• Free staff meals
• In-house gym facility
• Short walking distance from Tuas Link MRT

Roles & Responsibilities:

Administrative Support Tasks

Scheduling

• Schedule maintenance and repair appointments events and work closely with the head technician & Barista on the schedule
• Coordinate with service providers and customers to ensure timely service.
• Track and manage repair requests and service calls.
• Work closely with the sales team on the equipment installation and coffee tasting schedule.

Customer Service

• Respond to inquiries and complaints related to coffee equipment.
• Respond to the equipment & POSM ordering and delivery for clients or internal
• sales team requests.
• Address any recurring issues to improve customer satisfaction.
• Reporting
• Generate reports on equipment performance, common issues, and service trends. If necessary
• Work closely with the sales department for coffee equipment and servicing contract purposes.

Administrative Tasks

• Handle invoicing and billing for repair services and parts.
• Provide quotations for and follow up on orders.
• Manage contracts with service providers and suppliers.
• Coordinate with other departments (e.g., sales, finance, technicians, procurement, IT) as needed.
• Maintain detailed records of service requests, repairs, and maintenance.
• manage key in-service reports
• Document: Technician over time & claims/service reports and service contract /
• Invoicing, RO, DO, etc

Customer Relationship Management

• Develop and maintain strong relationships with customers and clients.
• Address any recurring issues to improve customer satisfaction.
• Technical Support Tasks
• Troubleshooting
• Handling technical admin phone to assist Sales & Client requests.
• Provide solutions to common problems via phone, email, or person.

Equipment Installation

• Work closely with the sales team on the installation schedule request.
• Oversee and schedule on coffee machines installation with the head of
• technician
• Ensure all the documents and contracts are done before the installation.

Equipment and Asset Management

• Asset Tracking and Inventory Management
• Procurement and Disposal
• Reporting and Documentation
• Parts and Supplies Management
• Order and manage inventory of spare parts and supplies.
• Maintain records of parts used and replaced.
• Liaise with suppliers, procurement, and finance on spare parts and related orders.

Job Requirements:

• High school diploma or equivalent; an associate degree in Business
• Administration, Hospitality Management, or a related field is a plus.
• 1–3 years of experience in administrative support, ideally in the food service or hospitality industry, with F&B equipment knowledge.
• Basic understanding of IT systems and software, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with project management software are a plus.
• Strong organizational and time-management abilities, with attention to detail and accuracy.
• Excellent written and verbal communication skills to interact effectively with internal teams and external vendors.
• Ability to troubleshoot minor technical issues and think critically to manage competing priorities.
• Strong interpersonal skills with the ability to work collaboratively in a team environment

Responsibilities:

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Creating and processing orders in a timely manner, sales quotation, processing requests for urgent orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Arrange logistics delivery of equipment.
• Reporting any unusual activity to your supervisors.

Requirements:

• No experience required
• Fresh graduates are welcome to apply
• Business-focused with a sales-oriented and customer-success-driven mindset
• Have good communication skills in English
• Proven ability to work independently and effectively in an office-based environment.
• Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end closing period
• Sensitive to business needs, at the same time ensuring high quality output and full compliance Willingness to acquire new skills/ product knowledge
• Team player with good interpersonal skills

We are seeking a Lead Application Support Engineer to to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.

• Competitive remuneration package (up to $6,300 + AWS + VB).
• Hybrid working arrangement.
• Leadership Role: Take charge of support operations and lead a dedicated team.

Responsibilities:

• Oversee and manage a 24/7/365 level 1 application support team, ensuring continuous support for both applications and systems.
• Participate in the recruitment and management of staff, including planning and organizing shift rotations.
• Train team members on the application's functionality, interface, and features, ensuring they are equipped to handle support tasks.
• Ensure team members provide adequate support to end-users, while also delegating tasks and responsibilities effectively.
• Take full ownership of all issues raised, ensuring they are resolved, regardless of which development team or vendor is responsible.
• Act as the primary point of contact for both technology teams and end-user clients on a day-to-day basis.
• Maintain and update a knowledge base of known issues, defects, and troubleshooting techniques, and ensure problem tickets are properly managed.
• Handle escalations effectively and manage client expectations to ensure smooth operations.
• Debug and improve application code when necessary to resolve issues or enhance functionality.

Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Minimum of 3 years experience in relevant roles.
• Prior experience in supporting Web-based applications.
• Experience with some programming languages and willingness/ability to learn.
• Familiarity with IT industry practices and methodologies (ITIL foundation certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Description:

· Preparing and send quotation to customer in a timely manner

· Revise or change quotation details upon request from customer

· Maintaining and updating records in SAP CRM accurately

· Keeping track of the sales team’s communication with customers

· Support in following up sales lead and opportunities in SAP CRM for sales team

· Ability to communicate both internal and external customers at all levels

· Support any other ad-hoc duties as assigned by manager

Requirements

· Some experience in commercial practice and sales admin experience

· Understanding in SAP CRM is a plus attribute

· Proficient in Microsoft Office

· Adaptable, multi-tasking, good organisational skills

· Ability to adapt to fast pace working environment

· A good team player

· Good command in English and Chinese

· ITE/ Diploma equivalents

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Ascend Assurance Pte Ltd is a leading provider of general insurance solutions, dedicated to delivering exceptional service and comprehensive coverage for our clients. We are committed to providing innovative insurance products that meet the diverse needs of our customers.

Job Summary:
We are seeking a detail-oriented and proactive Business Admin Support to join our team. The successful candidate will play a vital role in supporting the daily operations of our business, ensuring efficient administrative processes and contributing to a positive work environment.

Key Responsibilities:

• Assist in day-to-day administrative tasks, including data entry, document management, and filing.
• Provide support to various departments, ensuring seamless communication and workflow.
• Maintain accurate records and assist in preparing reports as required.
• Coordinate meetings, appointments, and events, including managing calendars and scheduling.
• Handle correspondence, including emails and phone inquiries, in a professional manner.
• Assist in managing office supplies and inventory, ensuring adequate stock levels.
• Contribute to the development and implementation of administrative policies and procedures.
• Support the team in various projects and initiatives as needed.

Qualifications:

• Diploma or degree in Business Administration or related field.
• Proven experience in administrative support or related roles is preferred.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and collaboratively within a team.
• Positive attitude and willingness to learn.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.

Ace Assurance Pte Ltd specializes in providing comprehensive general insurance solutions, excluding marine and import/export & credit insurance. In addition, we offer training courses to enhance the skills and knowledge of our team and clients. We are committed to delivering exceptional service and support to our clients while fostering a dynamic and collaborative work environment.

Position Overview:As a Sales Support Executive, you will play a crucial role in assisting the sales team to achieve their targets and provide excellent service to our clients. You will be responsible for administrative tasks, customer interactions, and supporting various sales initiatives.

Key Responsibilities:

• Assist the sales team in daily administrative tasks, including preparing sales reports, maintaining databases, and managing documentation.
• Respond to customer inquiries promptly and professionally, providing accurate information about our insurance products and services.
• Support the sales team in lead generation and follow-up, ensuring potential clients receive timely communication.
• Collaborate with other departments to facilitate smooth operations and enhance the customer experience.
• Participate in training sessions to stay updated on product offerings and industry trends.
• Assist in organizing promotional events and training courses as needed.
• Maintain a strong understanding of the company’s services and offerings to effectively communicate with clients and stakeholders.

Qualifications:

• Diploma or degree in Business Administration, Marketing, or a related field.
• Previous experience in a sales support or administrative role, preferably in the insurance industry.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• A proactive and customer-focused attitude.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and collaborative work environment.

• Under broad supervision, is recognized internally and externally as a subject matter expert and provides application expertise and any special technical data to Business Development, Application Engineering, Training, External Customers and Operations to support product and service applications globally
• Mentors to less experienced personnel
• Revises, uses, and refers users to appropriate Technical Content of Product / Services web pages on Halworld
• Reviews content for accuracy and approves revisions as needed
• Creates rich content for internal and external customers
• Responsible for responding to questions submitted to the Knowledge Base system and developing relevant articles to publish
• Reviews responses and articles of less experienced personnel
• Acts as Subject Matter Expert and Knowledge Base Editor
• Responsible for all formal communication for situations involving: Cautions and or warnings, Design/product/service changes, Required Field Action, Interim procedures and reference information using a Technology Bulletin
• Responsible for the maintenance of Operational Manuals
• Reviews communication drafted by less experienced personnel
• Incorporates Reliability, Health Safety & Environment (HSE), and Quality standards into job activities
• Job role directly impacts revenue center's viability or its quality service via personal contributions
• Job role contributes directly to value creation

Requirements:

Completion of an undergraduate degree in Engineering or similar discipline, and 13 years of experience in PSL Field Operations, Business Development, or Technology Development as it relates to field operations.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Issue quotation for all Refuse Handling Equipment and & Refuse
Collection Vehicle, repair jobs.
◦ Email comprehensive maintenance quotation to customer and process renewal.
◦ Pass documents for billing to accounts department promptly.
◦ Assist maintenance and service team on documents.
◦ Reply to emails for breakdowns and repair jobs, promptly.
◦ Prepare and scan maintenance checklist monthly email to customer.
◦ Maintaining E -copies documents in the server and filing hardcopies.
◦ Prepare labour costing for accounts department, twice monthly.
◦ Update and check the maintenance schedules are completed.
◦ Coordinate with the technicians on the servicing schedules.
◦ Provide technician with details to attend emergency breakdown.
◦ Updating store on withdrawal of items under job numbers.
◦ Issue material/operation form, to purchasing department to order items, locally.
◦ Liaise with oversea suppliers for spare parts and follow up for shipment delivery.
◦ Perform ALL other service and maintenance administration for the Head of Service Department / Service Executive

Job Responsibilities:

• Compile and publish daily technical schedules that ensure rotation of show assignments.
• Ensure that maintenance works are carried out in a timely and efficient manner.
• Oversee and monitor team members during the execution of events and shows.
• Independently programme and operate ONE or more technical equipment and system* during medium to large scale technical rehearsals, events and shows.
• Independently operate TWO additional technical equipment and systems during small to medium scale technical rehearsals, events and shows.
• Maintain and carry out specialist repairs in ONE or more disciplines of equipment and systems as directed by the Technical Management.
• Train team members in daily operation shows, technical equipment and systems, in the areas on equipment operation and handling.
• Assist in identifying training needs.
• Ensure all aspects of RWS safety policies are strictly adhered to by both staff and external vendors.

*Technical equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.

Job Requirements:

• Degree, Diploma, or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent: 6-8 years of related industry experience required.
• Without Diploma or WSQ Equivalent: 8-10 years of related industry experience required.
• Related specialization in any area of Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.
• Possess good interpersonal skills and people management skills.
• Flexible approach to working hours.

About Us:

Metalcool Pte Ltd is a dynamic company specializing in cutting-edge solutions for industrial applications. With a strong commitment to quality, innovation, and inclusivity, we provide a supportive environment where each team member is empowered to succeed and grow. We are looking for a detail-oriented, proactive Business Support Coordinator to join our team and support our operations in a role that values accuracy, independence, and efficiency.

Job Scope:

Daily document processing - Generate delivery orders and invoices accurately, ensuring timely documentation.

Accounts receivable - Generate monthly statement of accounts and routine accounts receivable duties.

Logistics coordination - consolidate and arrange daily deliveries with third-party logistics vendors, maintaining consistency and reliability of our delivery schedules.

Order processing - Process daily orders with precision, following established procedures.

Vistor and call management - Act as the first point of contact for walk-in visitors and incoming phone calls, providing professional assistance and direction.

Document and inventory management - Maintain document filing system in line with company standards, and monitor office supplies to ensure stock availability.

Requirements:

• Proficiency in English (written and verbal) for effective communication.
• Basic knowledge of accounting or bookkeeping is required to support accounts receivable duties.
• Familiarity with Microsoft Office is essential (in particular Outlook, Teams, Word and Excel).
• Previous experience with ERP systems is beneficial.
• Strong time-management and multi-tasking skills to manage daily tasks efficiently.
• Able to work independently, following established processes with minimal supervision.

Work Environment:

The role is based in a professional office within our industrial facility, providing a comfortable workspace that is separate from our production area.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

Knowledge and Understanding

• Possess the specialist learning support knowledge for the role to develop resources and strategies to enable student learning
• Have standard English and Maths competencies
• Understand SEN definitions and strategies

Student Support

• Collaborate as part of the Learning Support team in the implementation of strategies for students on the Individual Needs register
• Contribute to the production and review of Individual Needs Plans for students
• Assist identified students in bridging knowledge gaps
• In-class support with individuals/groups of children
• Work with small groups of children out of class to provide intervention support, for example in: english, maths, planning and fine motor skills
• Plan group work sessions in conjunction with the Head of Individual Needs
• Investigate and source resources that will support learning support planning
• Participate in departmental meetings and professional development that impacts on student’s learning
• Track the progress of individuals and groups of students and the effectiveness of intervention using intervention monitoring sheets
• Contribute to the departmental development plan
• Contribute to the termly Governor’s review

Communication

• Communicate with colleagues, and parents as appropriate, maintaining confidentiality and working with sensitivity
• Attending and contributing to meetings of a professional nature
• Regular meetings with Head of Individual Needs to monitor and evaluate provision, intervention and practice
• Contribute to providing feedback to students

General

• Maintain the department stationary stocks in all teaching areas and Learning Support Office
• Assist in the management of data, maintaining department registers
• Maintenance of the departments’ photocopying and laminating requirements, together with filing and notice board updates
• Contribute to the development and training of relevant support staff
• Complete the appraisal Target and Review Tracker in line with school policy
• Work in other departments of the school as circumstances require

Personal Attributes

• Experience working in a Learning Support role
• Enthusiastic, mature individuals with a positive attitude to supporting students, teachers and the wider NLCS (Singapore) community
• Pleasant disposition with excellent interpersonal skills, organisational and communication skills
• Able to work independently as well as a good team player with good initiative
• Have a disciplined approach to timekeeping and attendance
• Maintain a standard of personal presentation in keeping with the role

Pastoral Care

• Always consider students’ welfare and best interests, striving to promote both at all times.
• Develop strong relationships with students, providing guidance and support in academic, pastoral and enrichment matters.
• Liaise with and support colleagues in all matters pertaining to pastoral well-being, responsibility and strategy.
• Follow the school’s policies and procedures with regard to pastoral provision.
• Support students on the Learning Support register in class during special days, events, sports days, concerts, performances and during off site visits, as appropriate

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Mandatory Skills

Job Overview​

To coordinate between Application and Infrastructure Teams to implement the Infra Requirements for Applications​

​

Responsibilities and Duties​

​

· To coordinate in setting up Infrastructure and support Application Infra needs​

· Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards​

· Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary​

· Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects​

· Researching and recommending solution that best meet business needs and enterprise operational requirements ​

· Provide technical support to application development teams​

· Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact ​

Qualifications​

· Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​

· Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases​

· Knowledge in Networking (F5 GTM/LTM or any other SLB)​

· 5 Years minimum professional experience and 3 Years minimum relevant experience​

· Experience in banking or financial services institutions preferred​

· Will need to work in shifts and in weekends​

· Team player to work with multiple teams and teammates​

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Mandatory Skills

Job Overview​

To coordinate between Application and Infrastructure Teams to implement the Infra Requirements for Applications​

​

Responsibilities and Duties​

​

· To coordinate in setting up Infrastructure and support Application Infra needs​

· Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards​

· Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary​

· Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects​

· Researching and recommending solution that best meet business needs and enterprise operational requirements ​

· Provide technical support to application development teams​

· Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact ​

Qualifications​

· Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms​

· Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases​

· Knowledge in Networking (F5 GTM/LTM or any other SLB)​

· 5 Years minimum professional experience and 3 Years minimum relevant experience​

· Experience in banking or financial services institutions preferred​

· Will need to work in shifts and in weekends​

· Team player to work with multiple teams and teammates​

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

​

We are looking for a highly motivated individual with software development experience, to join a software company as Team Lead - Application Support.

• Lead a team of engineers supporting world class custom software applications.
• Salary package up to $5,800 + AWS + VB (~2 months bonus).
• Dynamic working environment.

Responsibilities:

• Lead and run the 24/7 application support team for applications and systems.
• Ensures team members are providing necessary help to the end-users. Train the team members on the application logic/usage, interfaces and features.
• Solve critical issues of the application and system, guide and mentor team members.
• Ownership of all issues that are raised, through to closure within defined SLA.
• Build and maintain good rapport between stakeholders. Handle escalations and manage client expectations on an ongoing basis.

Requirements:

• Diploma/ Bachelor’s Degree in Computer Science or related.
• Minimum 3 years relevant working experience as a Software Developer/ Senior Application Support Engineer/ Team Lead.
• Strong analysis, research, investigation and evaluation skills, with a structured approach to problem solving
• Understanding of IT industry working practices / methodologies. ITIL certification is highly advantageous.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J50052 for faster processing).

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This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Job Scope

administration: Data Entry

• Accurately inputting information into a database or spreadsheet.
• Ensuring data accuracy and consistency.
• Assist HR, purchase, account department in administrative duties
• Any other job given
• Proficient in MS Office (Word, Outlook, and Excel)

Working Schedule

• 5 days work week
• 10 pm - 6pm