Work Location: Buang Kok

Working Hours: Mondays to Thursdays: 7:30am to 4:45pm, · Fridays: 7:30am to 4:15pm, inclusive of 1hr lunch break

Contract Period: From 01 Jan 2025 to 31 December 2025

Job Description

1. System Management:

• Assist in maintaining the Resource Booking Service (RBS).

2. Logistics & Inventory Management:

• Track and manage ICT/AVA resources (e.g., iPads, Microsoft Surface Pro, printers).
• Perform stock-takes and update inventory for audit purposes.
• Maintain repair and loan records for ICT/AVA equipment.

3. Daily Operations Support (AVA & IT):

• Assist in planning and implementing ICT programs (staff development, learning journeys, cyber wellness, etc.).
• Support ICT/AVA infrastructure projects, including vendor management and progress reporting.
• Gather school’s ICT/AVA needs and recommend solutions.
• Implement preventive maintenance for IT & AVA equipment.
• Assist in administrative tasks for the purchase and disposal of AVA/ICT equipment.
• Provide AV/IT support for school events (e.g., online streaming).
• Troubleshoot school-owned and student-owned devices (Chromebooks, iPads, Windows, and iOS).
• Advise students on using devices and online learning systems.
• Support Home-Based Learning logistics and online learning portal systems.
• Set up classroom and exam equipment (e.g., portable speakers).
• Assist with equipment maintenance and troubleshooting in daily operations.

Job Requirement

• Education: Polytechnic Diploma in IT or equivalent.
• Experience: At least 2 years of relevant experience in AV/IT support, troubleshooting (Chrome OS, iOS, Windows), inventory management, and video/photo editing.
• Additional Skills:Knowledge of Chrome OS and Chromebook functionality.
  Strong troubleshooting and support skills for AV/IT equipment in an educational environment.
  

EA: 22C1322

EAP: R24124011

Key Responsibilities:

• Prepare and issue quotations for regional customers for all services managed by Regional office.
• Maintain regular communication and work closely with customers to address their requests on a day-to-day basis.
• Provide quotations for Out of Gauge (OOG) shipments as requested.
• Ensure that Dead Freight contracts and addendums are signed, received, properly filed, and updated, with relevant information communicated to Headquarter.
• Establish and update the Bunker Adjustment Factor rates for Dead Freight accounts on a monthly basis.
• Collaborate closely with the back office for Dead Freight invoice issuance and to obtain Customer Request Reports (CRR) from local offices.
• Coordinate with respective Port of Loading (POL) offices to address any inquiries they may have.
• Handle the quoting, apportionment, and filing of through shipments.
• Generate and analyze data from sales reports for monthly meetings and performance analysis.

Job Requirements:

• Dipolma in Business, Logistics, or a related field in shipping profession is an added- advantage.
• Malaysian & Entry Level candidates are welcome to apply, training will be provided.
• Strong understanding of feeder shipping operations and container logistics.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to build and maintain relationships with clients and partners.
• Results-driven mindset with a track record of meeting or exceeding sales targets.
• Candidate should be equipped with good numeracy skills
• Candidate must be meticulous with details, multi-tasking, possess a positive learning attitude, and be able to cope with the fast-paced working environment
• Proficient in MS Word & Excel

Job Description & Requirements

• Experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

5 days work week (Monday to Friday)

4 hours per day (Either 9am - 1pm OR 2pm - 6pm)

OPERATION
• Assisting in processing for domestic and export order
• Assisting in consolidating and tracking shipments.
• Assisting in overseeing buyer orders, ensure timely execution and delivery management.
• Assisting in managing inventory levels to ensure smooth operations.
• Assisting in the management of social media platforms. (Instagram & Tiktok)

ACCOUNTING
• Assisting in processing expense invoices from vendors

Key Requirements:

• A positive and proactive individual

• Preferably familiar with SAP and social media platforms

• Develop and Implement Information Security Policies:

1. Review, update, and enforce information security policies and procedures to ensure compliance with ISO standards and regulatory requirements.
2. Regularly review and check IT processes, systems, and controls
   

• Risk Management:

1. Identify, assess, and manage information security risks.
2. Identify areas of improvement and recommend corrective actions to enhance compliance.
3. Work with relevant stakeholders to develop and implement risk mitigation strategies.
   

• Incident Response:

1. Lead the response to information security incidents, conducting investigations and implementing corrective actions.
   

• Security Awareness Training:

1. Develop and deliver security awareness training programs for employees.
2. Foster a culture of security consciousness within the organization.
   

Key Responsibilities:

Level 1 Support (Basic Troubleshooting and User Support):

• Provide first-line support for Microsoft Dynamics 365 (CRM) users via email, phone, or ticketing system.
• Troubleshoot basic user-reported issues, including login problems, permissions, and user interface errors.
• Assist with password resets, user account management, and basic configuration issues.
• Create and manage support tickets in the service management tool (e.g., ServiceNow, Jira, ManageEngine).
• Escalate complex issues to Level 2 to external vendors and identify the root cause problems, work with vendors and response within the agreed SLA.
• Conduct routine health checks to ensure the proper functioning of the platform.
• Provide training to users on new features, system updates, or best practices.

Level 2 Support (Advanced Troubleshooting and Configuration):

• Investigate and resolve more complex issues related to Dynamics 365 customizations, configurations, workflows, and data integrations.
• Perform root cause analysis for system errors, performance issues, or failed integrations.
• Handle troubleshooting of Dynamics 365 plugins, workflows, business rules, and custom entities.
• Manage system configurations, including user roles, security roles, permissions, and business units.
• Support data migration, data imports/exports, and resolve issues related to data integrity.
• Assist with the configuration and customization of Dynamics 365 entities, forms, and views to meet business needs.
• Analyze and resolve integration (API) issues with other third-party applications (e.g. HR, Hubspot, legacy systems) or internal systems.
• Collaborate with the development team on custom plugins, scripts, or business logic.
• Perform testing and validation on Dynamics 365 customizations or updates before deploying changes to production.
• Document and maintain troubleshooting steps, known issues, and common resolutions for team knowledge base.

Key Skills & Requirements

Technical Skills:

• Proficiency in Microsoft Dynamics 365 CRM applications (Sales, Customer Service, Field Service, Marketing, etc.).
• Experience with customizations including entity creation, form design, views, dashboards, and business rules.
• Familiarity with Power Automate, Power BI, and PowerApps for automation and reporting.
• Basic knowledge of JavaScript for form customizations and client-side scripting.
• Familiarity with SQL and Advanced Find queries for reporting and troubleshooting.
• Experience with data imports/exports and data integrity issues.
• Understanding of Microsoft Azure and cloud-based deployments of Dynamics 365.
• Ability to troubleshoot Dynamics 365 system performance and user experience issues.

Experience:

• 1-3 years of experience in Microsoft Dynamics 365 support or administration (for L1).
• 3-5 years of experience in Dynamics 365 administration, customization, or technical support (for L2).
• Experience supporting CRM or ERP solutions is a plus.
• Familiarity with integration tools such as Azure Logic Apps is a plus.
• Experience with Power Platform (Power Automate, Power BI) is highly desirable.

Soft Skills:

• Strong problem-solving skills with the ability to analyze complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to communicate technical information to non-technical users.
• Ability to work under pressure and prioritize multiple tasks effectively.
• Strong attention to detail and a customer-oriented approach to service.
• Ability to work independently as well as collaboratively in a team environment.
• Good organizational and documentation skills.

We are hiring a Senior DevOps Software Developer for a project with an International Investment Bank.

The Senior DevOps Developer will take on a hands-on role to:

• Implement all necessary tools to manage the environments, the continuous integration, the continuous delivery, and the processes execution.
• Manage and administrate environments from assembly to production (rules included), infrastructure implementation, and operational usage.
• Execute the maintenance operations, delivery, and environment monitoring.
• Provide L3 support on non-production environments for delivery teams and also on production for support teams.

Job Responsibilities:

• Participate in the automation of the deployment solution
• Participate in environment preparation for testing phases
• Participate in developing tools to simplify day-to-day activities on the program
• Facilitate coordination between program developers and infrastructure engineers
• Ensure continuous improvement and maintenance of the CI-CD pipeline
• Provide investigation help while fostering knowledge and sharing best practices with team members
• Research, design, and develop software
• Analyse user needs and develop software solutions
• Update software, enhance existing software capabilities, and develop and direct software testing and validation procedures
• Work with other engineers to integrate hardware and/or software systems
• Develop specifications and performance requirements

Job Requirements:

• Bachelor Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• Minimum 8 years of experience in DevOps Software development
• 5 years of experience in Java/J2EE development
• Working experience with DevOps Methodology; with minimum 5 years of hands-on experience in Jenkins, GIT (GitLab), Ansible, Docker/ Kurbernetes, CICD pipeline, Kibana, Jira
• Good to have grid computing experinece
• Some basic understanding of finance and investment banking, knowledge in Market Risk is an advantage

Keen to explore more? Please reach out to [email protected] with an updated CV for a detailed discussion.

Overview

This position is primarily responsible for providing logistical support to the Activities/Athletics Directors. This position requires the ability to complete varied and complex office duties, sometimes working under pressure. The associate often gives the first impression of the office thus, an outgoing, helpful, pro-active and enthusiastic personality is required. It is expected that the secretary will assist other faculty/staff/students/parents as necessary and as workload permits.

Responsibilities:

• Represent the school and department to the public, parents and students with a cheerful, relaxed and respectful personality regardless of the situation.
• Provides logistical support to the two Activities & Athletic Directors.
• Provide support (communication/assistance) to coaches, sponsors and students in relation to their chosen activity.
• Assist AD office with the maintenance of schedules and other communication platforms such as on websites, posters, daily bulletins and social media.
• Flexibility with work hours when required for some events, games, performances on later afternoons, evening and weekends
• Maintains strict confidentiality of all personnel matters.
• Lead the management of uniforms – handing out, collecting, washing/drying/storing with support from the Activities & Athletics Directors and Admin Associate
• Coordinate all facilities bookings for current and upcoming school year
• Support SAS awards nights.
• Assist in details pertaining to IASAS events and exchanges that are to be held at SAS.
• Assist with work requests and work orders for the department.
• Provides “Lost & Found” services in the office.
• Liaises with the IT Department for tech needs for activities.
• Liaises with the Facilities Department for set-up custodial services.
• Assists in the preparation of Athletic Contracts and the Athletic Handbook.
• Ensures compliance with all school’s policies and procedures as related to the job responsibilities of this position.
• Performs other duties and functions as assigned by the Activities & Athletic Directors.

The above job description is only indicative of the broad set of duties and responsibilities. Distribution of tasks is assigned by the supervisor. Other tasks may be assigned on the job, as deemed necessary by the supervisor.

Qualifications and Attributes Required:

• Diploma from a recognised polytechnic in Singapore (or equivalent)
• Excellent organizational and office management skills
• Demonstrates competence in computer applications for the Google suite along with an interest in learning new applications
• Excellent interpersonal skills and ability to handle multiple responsibilities and priorities concurrently
• Ability to work in a fast paced and sometimes high pressure environment
• Good English communication skills, both written and oral
• Positive work attitude and initiative
• Ability to work cooperatively and provide assistance as necessary to other team members

Our client is a leading educational institution, providing a holistic education based on the UK National Curriculum.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Job Purpose
Business-Tech Bridge:

• Act as a liaison between Group Procurement, Technology, Data Chapter and internal governance teams to define and articulate business needs, success criteria and translate them into clear requirements for generative AI solutions.
• Collaborate with Technology teams on the design, development and deployment of generative AI models into existing business processes and systems.
• Coordinate and facilitate communication between stakeholders, including business unit representatives, Technology team and Data Chapter team.
• Oversee project timelines to ensure smooth and efficient project delivery.
• Assist in drafting a comprehensive training guide that effectively communicates the objective, impact and benefits of generative AI solutions to key stakeholders in business unit.

Prompt Engineering and Optimization:

• Collaborate closely with the Technology team to refine and improve the prompts used to interact with the generative AI model. This includes:
• Understanding the nuances of prompt design and its impact on Gen AI outputs.
• Analyzing Gen AI responses to identify areas for prompt optimization, including clarity, specificity, and structure.
• Experimenting with different prompt formats, techniques, and parameters to achieve optimal performance for specific business tasks.
• Documenting prompt revisions and their impact on Gen AI output quality, providing valuable insights for future iterations.

Data and Model Management:

• Work with Technology teams to identify, prepare, and curate data sets suitable for training and validating generative AI models.
• Work with Data Chapter team to monitor and evaluate the performance of generative AI solutions, track key metrics, and identify opportunities for continuous improvement.

RDU Gen AI Model Governance and Deck Preparation:

• Develop a strong understanding of the 14 stages of the RDU generative AI model governance framework.
• Assist with the preparation of comprehensive decks for RDU review and approval.

Requirements:

• Bachelor's degree in computer science, linguistics, writing or a related field.
• At least 1-3 years of proven experience in prompt engineering or a related role in the Generative AI technologies/ model.
• Able to define and articulate business needs and translate them into clear requirements for generative AI solutions.
• Experience managing and coordinating projects, from initial ideation to implementation and deployment.
• Strong analytical skills to interpret data generated by Gen AI models and derive meaningful insights.
• Excellent written and verbal communication skills to effectively with cross-functional teams and communicate technical concepts to both technical and non-technical stakeholders.
• Strong interpersonal skills to build and maintain effective relationships with Tech teams and business unit colleagues.
• Ability to facilitate collaborative discussions and problem-solving sessions.
• Ability to multitask and manage priorities effectively.
• Proficiency in MS Office Suite such as Outlook, Word, Excel, PowerPoint and SharePoint.
• Experience with data visualization tools such as Tableau to present findings effectivelyExperience in the banking sector, coupled with expertise in innovation, research, delivering workshops, and program management.
• Strong UI/UX guidance and delivery skills, with familiarity with wireframing and/or prototyping tools such as Figma, Adobe XD, or Adobe Illustrator.
• Proficiency in Microsoft PowerPoint and Excel, including basic formula manipulation.
• Proven ability to manage multiple projects simultaneously, encompassing diverse natures and scopes.
• Self-motivation, ability to work independently with minimal guidance.
• Adaptability to a fast-paced and dynamic environment with minimal structure.
• Resourcefulness and willingness to quickly acquire new skills as needed.
• Singaporeans Only
• Contract: One year/extendable

To submit your application:

Interested candidates to expedite your application please click ‘Apply now, https://www.rmaconsultants.com.sg/employment/analystassoc-gen-ai-projects-support-banking-eastcontractup-to-5k-listing-190.aspxor submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Work Location: Seng Kang

Working Hours: Mondays to Thursdays: 8:30am to 5:30pm, Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break

Contract Period: From 1 January 2025 to 31 December 2025.

Job Responsibilities:

1. Handle telephone calls, emails, and walk-in inquiries (vendors, parents, students, general public) and manage receipt of deliveries.
2. Provide support to teaching and administrative staff by assisting students and parents with information. Be present on curriculum days (except approved leave).
3. Ensure smooth communication within the school and proper transmission of necessary information.
4. Attend to minor student injuries/accidents and maintain injury/accident records.
5. Assist with administrative tasks such as filing, data entry, updating student attendance, and collecting forms.
6. Maintain counter cleanliness and ensure the reception area is neat and tidy. Assist with contacting parents, students, teachers, and vendors.
7. Support school programs and initiatives (e.g., P1 Registration, Orientation, Temperature Taking Exercise).
8. Assist with any other ad-hoc duties as assigned by the school.

Qualifications, Skills & Experience:

1. Proficient in reading, writing, and speaking English.
2. Knowledge of Mandarin, Malay, or dialects is a plus.
3. Able to work independently.
4. Strong team player with initiative.
5. Pleasant personality with a positive, cheerful attitude.
6. Enjoys working with children, showing patience and empathy.
7. At least 1 year of experience in receptionist duties.
8. Prior experience in a school setting is an advantage.
9. Familiarity with MS Office for administrative tasks is preferred.

EA: 22C1322

EAP: R24124011

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• IT END USER SUPPORT IS MANDATORY
• Troubleshooting the PC's, LAPTOPS, PRINTERS,
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are seeking a highly skilled and motivated IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical assistance and support to EUC users and ensuring the smooth operation. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a customer-focused attitude. This is a field support role.

Responsibilities:

1. Helpdesk Support: Respond to IT support requests from end users, either in person, via phone, or through the ticketing system. Troubleshoot hardware, software, and network issues, and resolve problems in a timely manner.
2. Hardware and Software Setup: Assist with the installation, configuration, and deployment of computer systems, laptops, printers, software applications, and other IT equipment.
3. User Account Management: Manage user accounts, permissions, and access rights in various systems and applications. Ensure user onboarding and offboarding processes are executed accurately and efficiently.
4. Network Support: Troubleshoot network connectivity issues and work with the Network team to maintain a stable and secure network environment. To provide smart hand support for basic network devices installation and deployment.
5. IT Infrastructure Maintenance: Perform routine maintenance tasks on computer systems, servers, and other IT equipment. Keep hardware and software up to date with the latest patches and updates.

This is a full-time on-site role for a Technical Support Engineer at CCTS Global in Singapore. The

Technical Support Engineer will be responsible for troubleshooting technical issues, providing

analytical support, and delivering excellent customer service and support. This role involves

collaborating with the client's team to understand the organization's framework and address

technical challenges on a daily basis.

Provide technical support, troubleshoot and resolve issues efficiently.

Analyze and debug production issues, identify root causes, and implement solutions.

Collaborate with cross-functional teams, including development and infrastructure, to

improve overall system reliability and performance.

Monitor, maintain, and support Kafka, Apache Tomcat, and other middleware

components as needed.

Document technical issues and resolutions to enhance knowledge base resources.

Requirements:

Proven experience as a Support Engineer, Technical Support Specialist, or similar role in a
software/IT environment.
Proficiency with Java Development Kit (JDK) and experience in supporting Java-based
applications is an added plus.
Familiarity with Kafka for real-time data streaming (highly preferred).
Knowledge of Apache Tomcat server administration and troubleshooting.
Excellent problem-solving skills and ability to work under pressure.
Strong communication skills, with the ability to convey technical concepts to nontechnical stakeholders.

Skill Set:

Experience with scripting languages (e.g., Python, Bash) for automation.
Exposure to monitoring tools and logging systems for performance tracking.
Understanding of database systems, including SQL.
Basic knowledge of cloud platforms (AWS, Azure, or Google Cloud).

Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

IT Support Engineer | Up to $4.5k | 5 Days | Siglap

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support