Customer service support

Salary: $2900

Location: Marine Parade or Punggol

Working Days: 4-5 days work week (working & off schedule are base on 3 week shift)

• Week 1 : 2 days Off (Thu & Fri)
• Week 2 : 2 days Off (Wed & Sun)
• Week 3 : 3 days Off (Mon, Tue & Sat)

Working hours :

Mon- Fri: 12pm-8pm / 3pm-11pm (8hrs) | Sat & Sun : starting from 8am or 9am (9hrs -11hrs )

Responsibilities:

• Handles customer enquiries (walked-in, phone, emails etc).

Requirements:

• Able to commit shift hours & work on weekends.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

about the company
We are presently working with a growing European law firm with global offices in EMEA & APAC and a strong presence in the logistics and resources sectors.

about the job
You will be a pioneer hire as an experienced analyst handling KYC/AML, sanctions and client due diligence screenings for the new business intake team across the firms various APAC offices including Oceania, North Asia and South East Asia regions.

about the manager/team
You will be working in tandem with a senior compliance advisor based in Europe.

skills and experience required
You will require prior compliance, AML/KYC and/or sanctions screening experiences in a legal firm or within a management consultancy firm.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

IT Executive [Internal]

Working Days: 5 days

Working Timing: 9AM to 6PM

Working Location: SPRINGLEAF TOWER S079909

Salary: $4000- $4500

Responsibilities

• Maintaining the Company's IT network, servers, and CISCO Phone systems
• L1 level support and L2 level support for hardware and software and networking
• Knowledge networking DHCP, static IP and general networking protocol and ports
• Knowledge of storm shield firewall, managed, unmanaged switch
• Knowledge of Microsoft Server 2008 and 2012 and Hyper-V
• Administration of user accounts and optimize email hosting storage
• Company IT asset, inventory and software management
• Training guide, IT policy management and development
• Source and coordinate with vendor for IT equipment, services or solutions and maintenance if needed.

Requirements

• Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in IT/Computer - Network/System/Database Admin, IT/Computer - Hardware or equivalent.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2200 - $3000 + AWS + VB
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

Responsibilities:

• Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
• Support internal enquiries and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
• Manage client issues and complaints, and work with relevant stakeholders to resolve these issues in accordance to internal procedures and regulatory standards.
• Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
• Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
• Review and facilitate client and staff requests with a risk and control perspective, ensuring that the purpose and nature of these requests are in compliance with internal standards and regulatory expectations/requirements.

Education:

• Bachelor's degree/University degree or equivalent experience

Qualifications:

• Minimum 2 years of relevant banking experience preferred
• Experience in customer experience/client issue and complaint handling management
• Proven investigative and analytical skills
• Possess ability to present concepts and influence/lead change
• Demonstrate clear and concise written and verbal communication skills
• Knowledge of risk and control expectations in a banking environment
• Must be comfortable in handling technical system application issues and enquiries
• Deliver high-quality customer service with focus on client issue management and achieving quality results consistently

Responsibilities

• Collaborate with the sales team to understand client requirements and identify opportunities for innovative financial solutions.
• Build and execute go-to-market platform sales strategy for origination and client profiling.
• Analyze and interpret financial data, including cash flow statements, balance sheets, and income statements, to gain insights into clients' financial positions.
• Conduct market research to stay updated on industry trends, competitors, and emerging financial technologies.
• Work closely with clients to understand their financial goals and objectives, offering customized financial solutions.
• Structure trade working capital finance products and platform capabilities to create bespoke solutions that address clients' specific needs.
• Collaborate with internal teams to ensure the seamless execution of proposed solutions.
• Prepare and present solution proposals and sales pitches to clients.
• Support the sales function in the negotiation and closure of deals.
• Provide ongoing support to clients, monitoring the performance of solutions and making adjustments as necessary.
• Keep abreast of changes in regulations and compliance related to financial products and services.

Qualifications

• Bachelor's degree in finance, business, economics, strategy, supply chain or a related field.
• 2-3 years of experience in financial analysis, sales support, or a related role.
• Knowledge of trade working capital finance products and treasury workflow automation.
• Strong analytical and problem-solving skills.
• Strong background in working with decision makers is among the core’s skills.
• Ability to work collaboratively in a team and build strong client relationships.
• Ability to communicate and interact effectively.
• Strong attention to detail and ability to work under pressure.
• Analytical background with proven results.
• PowerPoint and Excel skills at an advanced level

About Amand Ventures:-

Amand Ventures is a trail-blazing early-stage venture fund dedicated to revolutionizing industries through strategic investments in visionary startups. Our commitment to innovation and sustainability is at the core of our mission, driving us to empower entrepreneurs who are shaping the future.

Position Overview:-

We are seeking a highly motivated and resourceful intern to join our team at Amand Ventures. As an intern, you will play a crucial role in supporting the investment team in evaluating potential opportunities, conducting market research and contributing to the overall success of our portfolio companies.

Key Responsibilities:-

● Market Research/Deal Sourcing: Conduct comprehensive market research to identify emerging technologies and industry trends, potential disruptors and investment opportunities within the startup ecosystem in Singapore and the broader Southeast Asia region.

● Due Diligence: Assist in the due diligence process by conducting thorough research and participating in meetings with potential investees.

● Reporting/Record Keeping: Assist in the preparation of thorough and well-documented investment memos, summarizing key findings as well as maintain organized, up-to-date documentation of all investment-related activities, ensuring easy retrieval of information for reporting, audits and internal reference.

Qualifications:-

● Currently enrolled in a Bachelor's or Master's degree program in Business, Finance, Economics, Engineering or a related field.

● Strong analytical and research skills, with the ability to critically assess business plans and financial models.

● Excellent communication and presentation skills, both written and verbal.

● Passion for entrepreneurship, startups and emerging technologies.

● Proactive and self-motivated, with the ability to work independently and as part of a collaborative team.

How to Apply:-

Excited to contribute to the future of innovation with Amand Ventures? Send your resume to [email protected]. Please use "Intern Application - Amand Ventures" as the subject line.

Join us at Amand Ventures and be part of shaping the future of innovation in Southeast Asia. Dive into our commitment to innovation and impact by exploring our website at https://amand.ventures/.

Responsibilities

• Design and build financial reporting and workflow database model using platforms like Microsoft Access to streamline processes and enhance risk controls.

• Participate in end-to-end process from planning to implementation including requirements gathering, change management/ enhancements, User Acceptance Test (UAT) and

troubleshooting for users.

• Any Ad-hoc projects and/ or tasks that are assigned.

• Establish strong working relationship and collaboration with team members.

Skills/Requirement

• A Degree with minimum 1 years of relevant working experience

• Required Responsible, proactive, fast learner, hands-on, work independently with less supervision.

Our investment professionals are responsible for delivering investment outcomes to our clients. They are enabled by many teams including Front Office Services (FOS), which is responsible for operations, investment compliance oversight & support functions.

KEY ACCOUNTABILITIES

• Investment Compliance – assist business owners to identify and monitor guideline compliance (including both regulatory and client mandated guidelines)
• Reporting – provide timely management of reports and escalation of regulatory and guideline compliance issues and deal with audit/quality assurance/inspection queries/issues relating to Investment Compliance function and regulatory compliance matters.

Duties and Responsibilities:

Investment Guidelines Compliance

• Conduct daily pre- and post-trade Investment Compliance monitoring
• Advise fund managers and internal customers on the interpretation of the relevant investment guidelines and restriction
• Improve and enhance the effectiveness and efficiency of investment guidelines monitoring processes through process optimisation, technology, and automation
• Perform reviews of manual control rule monitoring
• Ensure that any investment breach (both passive and active) is properly followed up and reported on including to the client, where required
• Provide timely compliance reports and certification to clients on a periodic basis

Delegation Oversight

• Review the regular attestation received from delegates and escalate any guideline compliance issues to management
• Participate in on-going due diligence on delegations related matters

Coding & Innovation

• Guideline interpretation, translation, testing and sign-off
• Pre & Post trade monitoring process & policy documentation
• Centralization on rule coding & testing for Eastspring Local Business Units

General Assignments

• Perform other guideline compliance tasks which may be assigned from time-to-time by supervisors to discharge the team’s Investment Compliance functions e.g. assist in new instrument approval process

EXPERIENCE / QUALIFICATIONS

• Graduate or post-graduate degree in Business/Accountancy/Finance
• Minimum 2 years of relevant financial regulatory compliance experience preferably in an asset management company
• Strong knowledge of MAS Code of CIS, Central Provident Board Investment Scheme and UCITS Investment restrictions and investment guidelines
• Candidates with BlackRock Aladdin or any similar investment monitoring related system experience within a multinational fund management would be preferred

PERSONAL ATTRIBUTES

• Highly diligent, resourceful and curious
• Excellent communication skills, written and verbal
• Effective inter-personal skills and ability to work with different stakeholders
• Maturity, commitment, and drive
• Resilient in dealing with multiple initiatives and challenges
• Interest in innovation and technology to standardize and optimize operations
• Forward looking mindset, independent judgment and robust analytical skill

Responsiblities:

• Assist in managing incoming leads and inquiries, ensuring prompt response and proper routing to the appropriate sales representatives.
• Provide administrative assistance to the sales team, including data entry, scheduling meetings, maintaining calendars, and preparing sales-related documentation.
• Assist in creating and formatting maintenance proposals, including assembling necessary documentation, cost estimates, and service details.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and project details using CRM software or other tools.
• Liaise with clients to schedule appointments, gather information, and relay important details between clients and the sales team.
• Conduct follow-up calls or emails to gather feedback, answer queries, and ensure client satisfaction after proposal submissions or sales interactions.
• Generate regular sales reports, performance metrics, and activity summaries for the sales team and management.
• Work closely with internal departments such as engineering, operations, and finance to coordinate project handovers, invoicing, and other operational aspects.
• Develop a basic understanding of ACMV systems and maintenance processes to facilitate effective communication with clients and internal teams.
• Assist the sales team with various ad hoc tasks, such as market research, competitor analysis, and preparing materials for client presentations.
   

Requirements:

• Diploma or equivalent in Engineering such as Mechanical or Electrical
• Previous experience in an administrative or sales support role is preferrer
•  Experience in the HVAC or maintenance industry is advantageous.
• Able to perform technical calculation (heat load, cold load), onsite visitation, selection.
• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

About Select Investors:

Select Investors aims to be the most respected and trusted Wealth Management Practice in Singapore, providing first-class holistic tax, wealth and succession advice by engaging, inspiring and delighting our clients.

Select Investors is a division with St. James’s Place Wealth Management.

About St. James’s Place Wealth Management

• An award-winning, FTSE 100 company founded in 1991
• Managing SGD250 billion clients’ funds under management
• Managing in excess of 800,000 clients

Description of the role:

This role will see the successful candidate working closely with a Partner, they will be responsible for performing a variety of duties to assist the Partner in delivering outstanding wealth management services to an array of affluent and high-net-worth clients.

Key Responsibilities

• Drafting client letters and client information packs
• Monitoring payments and liaising with UK payments team
• Managing end to end process of client onboarding
• Working with various other internal teams including client services team, business assurance and compliance
• Preparing for client meetings, including compilation of graphs, basic calculations and analysis.
• Processing switch documents
• Updating Salesforce with meeting notes and activities
• Obtaining insurance quotes
• Preparing paperwork for client meetings, including compilation of graphs. basic calculations, analysis and draft commentary
• Managing and coordinating daily tasks, outstanding matters, and reporting requirements
• Communicating with clients via email and maintaining strong customer service
• Supporting Partner with all administrative functions and support as required

Job Requirements

• 5 to 10 years of relevant work experience in financial industry, with basic understanding of investments and fund knowledge
• Excellent attention to detail, with strong planning and organising skills
• Ability to take initiative and work independently
• Good English communication skills – including written and verbal
• A team player with can-do attitude