PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. While working on multiple projects at a time, you are focused on the details while finding creative ways to solve big picture challenges.

ADDITIONAL JOB DESCRIPTION

As a Financial Analyst for the Central Intelligence and Analytics team, you will primarily be responsible for generating insights to the mid-funnel ads business that will help enable both proactive actions that will elevate business growth, as well as reactive analyses that will aid performance improvement.

Qualifications

JOB RESPONSIBILITIES

• Develop technical skills to improve the investigative capabilities of the team.
• Conduct thorough analyses using sophisticated techniques and tools (e.g., R, SQL, Tableau, etc.).
• Forecast business performance quarters and years into the future to provide foresight into areas ripe for further investment.
• Create and maintain a regular reporting cadence to surface insights into the ups and downs of our mid-funnel ads businesses.
• Own and manage the related business performance agenda.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Finance, Economics, Statistics, or another quantitative field, or equivalent practical experience.
• 4 years of experience in analytics, consulting, or a related function, or an advanced degree.
• Experience with spreadsheet software, SQL, and data analysis.

PREFERRED QUALIFICATIONS

• Understanding of advertisers' marketing goals.
• Familiarity with Display/Video Ads businesses, particularly on YouTube.
• Knowledge of statistics and excellent problem-solving and analysis skills.
• Ability to work through ambiguity in an unstructured environment.
• Excellent teamwork, communication, and presentation skills, with the ability to craft and deliver a message with credibility to influence executive leadership.

PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. While working on multiple projects at a time, you are focused on the details while finding creative ways to solve big picture challenges.

ADDITIONAL JOB DESCRIPTION

As a Business Finance Analyst, you will primarily be responsible for generating insights to the mid-funnel ads business that will help enable both proactive actions that will elevate business generation, as well as reactive analyses that will aid performance improvement.

Qualifications

JOB RESPONSIBILITIES

• Develop technical aptitude to supercharge the investigative capabilities of the team.
• Conduct extensive analyses using sophisticated techniques and tools (e.g., R, SQL, Tableau, etc.).
• Forecast business performance quarters and years into the future to provide foresight into areas ready for further investment.
• Create/maintain a regular reporting cadence to surface insights into the ups and downs of our mid-funnel ads businesses.
• Own and manage the related business performance problem solving agenda.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Finance, Economics, Statistics, or another quantitative field, or equivalent practical experience.
• 2 years of experience in analytics, consulting, or a related function, or an advanced degree.
• Experienced working with SQL.

PREFERRED QUALIFICATIONS

• Understanding of advertisers marketing objectives.
• Familiarity with the Display/Video Ads Businesses, particularly on YouTube.
• Ability to take initiative, manage ambiguity, and self-direct work in an unstructured environment.
• Excellent communication and presentation skills, with the ability to craft and deliver a message with credibility to influence executive leadership.
• Excellent problem solving and analysis skills.

Responsibilities

• Support business activities and processes of the Sales Operations team.
• Generate analytical reporting to fully examine revenue metrics, forecast metrics, expense metrics, market share metrics, and sales performance metrics.
• Conduct data analysis, reconcile multiple data sources, and monitor growth expectation for key customers based on application assumptions in forecast and market trends.
• Execute and organize customer database. Maintain process and data integrity.
• Coordinate with sales and manufacturing sites for new customer set up.
• Conduct research and perform competitive analysis by leveraging publicly available information, subscription-based industry research information, and internal analytics tool.
• Coordinate and facilitate sales execution of business initiatives, and collaborate efficiently with cross functional teams.
• Review sales forecast and revenue report process, work with System team to define and automate the system reports, templates, and dashboard
• Execute ad-hoc analysis to support sales management’s decision-making process.

Requirements

• Degree in Business Administration, Economics, Accounting, or related fields.
• Minimum 5 years experience in sales operations and business analysis in the electronics, semiconductor, or semiconductor assembly and test industry preferred.
• Solid understanding in the manufacturing process, package types, tester types, technology evolution of semiconductor assembly and test service preferred.
• Advanced proficiency with productivity software (Excel, Word and PowerPoint)
• Highly analytical, passionate for details, and quantitative mind, capable of translating analytical insights into actions
• Strong time management skills with ability to work independently in a deadline driven environment
• Strong cross functional skills with the ability to engage at all levels of the organization. Excellent interpersonal skills.
• Excellent verbal and written communication skills.

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Perform Data Entry and ensure accurate and complete data entry, actively identify and correct data inconsistencies
• Conduct and verify stock Inventory levels and assist to maintain accurate records within the system
• Support Payment and Billing Activities
• Perform other duties as assigned

Requirements

• Excellent communication and interpersonal skills to collaborate effectively with internal and external stakeholders
• Proficiency in MS Office Suite ( Vlookup, Pivot Table)

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

• Position: Financial Analyst/Advisor
• Location: Near Raffles MRT
• Working hours: 5 days, Mon to Fri (9.00am to 5.00pm)
• Salary (commensurate on experience): Up to $4700 +Bonus + 14 days annual leave
• Duration: Permanent
• Industry: Accounting Firm- MNC
• Career progression : Supported to obtain a globally-recognized accounting qualification, along with job-specific training and mentoring by experienced accounting professionals.

Main Responsibilities:

• Assist with the analysis of financial and operating data provided
• Provide advisory to the clients
• Analyse financial information

Requirements:

• Previous accounting or finance experience is considered an advantage;
• Degrees in financial or technical subjects are preferred
• Proficient in Microsoft Office, especially Excel, Words and Outlook;
• Willing to travel at short notice.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook. Account for variance between actual result and budget within-deep analysis of root cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 years experience, includes management accounting related experience in regional headquarter.
• Finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy, Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team
  environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes.

Main responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Qualifications and Profile

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop a deeper understanding of Supply Chain process and be part of the team that enables change to improve systems and metrics
• Collects, records, and analyzes data using established protocols and processes; communicates findings to other team members for review and feedback.
• Collaborate with the rest of the World-Wide site leads to gather information & data for the purpose of analyzing performance metrics
• Be able to present to key stakeholders on site and global metric performance
• Collaborate with the team members and partners to understand business need and design, develop, rollout and automate effective solutions
• Combine data across different data sources to provide support for requests for data & analytics.
• Define and uphold standards and processes for analysis & reporting, including creation and maintenance of important metric dashboards & dataflow
• Be the driver of digital capability building in the team and act as role model for agile, simplification and organizational change.
• Analyze Supply Chain data and review supplier scorecards to determine continuous improvement in service and supply chain agility.
• Lead development of suppliers’ capability to hit inventory glide paths and optimization of non-performing inventory.
• Explore and analyse data using visual analytics and statistical techniques. Design and develop the visually intuitive and appealing story boards using BI tools.
• Leverage data visualization techniques and tools to effectively demonstrate patterns, outliers and exceptional conditions in the supply chain data
• Working collaboratively with cross functional teams within Supply Chain planning to develop analytics solutions
• Knowledge and understanding of supply chain concepts and application; focused on Demand Planning, Inventory Theory, Warehouse & Logistics Operations.
• Prepare the documentation of analytics solutions
• Identify gaps to objectives, and set priorities and action plans to close those gaps to commitments and performance measure targets
• Provide analysis of key KPI’s and financial data to identify performance and improvement opportunities and execute on those initiatives.
• Strong ability to drive and manage escalations with cross functional teams on any production issues to develop action plan and execution to mitigate all risks to on time delivery
• Explore and drive continuous improvement on process optimization in planning areas and automation reports

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

· Ability to effectively present information or training material and respond to questions from relatively large groups of people.

· Strong problem solving, analytic, negotiation, project management and people skills are a must.

· Ability to define problems, collects data, establish facts, summarize information and draw valid conclusions.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to solve practical problems with limited information.

· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

· Ability to work effectively under pressure with constantly changing priorities and deadlines.

· Proficiency in use of personal computers, Power BI, Microsoft Office products (Excel, Word and PowerPoint, Python) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor’s degree required. Diploma holders with experience will be considered.

· Hands on and meticulous with a problem solving mind-set.

· Good communications and analytical skills.

· Ability to work well under pressure and with minimal mentorship

Position

The Data Framework provides a central data store for all the Front Office Orders, RFQs, Transactions and Collateral information. It also provides Market Data sourcing, Data distribution, client, instrument and referential data and is driven by an electronic Data Dictionary application : Collibra. It acts as a source of data for different regulatory reporting (MIFID 2 , SFTR , MAR etc).

Main Responsibilities

• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.

Qualifications and Profile

• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to microservcies based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (Sql/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

Overview: The department is responsible for development and maintenance of Risk and Finance applications used by worldwide users. Among others, it includes Credit Approval & Counterparty Risk IT

The section handles applications responsible for risk data collection, risk calculation and monitoring for CACIB worldwide.

It also covers Front Office Applications, Credit Decision Processing tool, Global Authorization Repository system and Default History Data Base. The applications are all in-house developments.

Main responsibilities

Functional

• Good knowledge in Risk area like Deals, Authorization, Guarantees, Risk Weighted Assets, etc.
• Hands on experience on various Risk Reporting. Should have worked on data mapping and testing of such risk data.
• Analyze and assess business functional specifications; recommend amendments to maximize efficiency and improve business value.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
• Ensure the daily follow up for the implementation of the solution with the developers and provide clarifications when necessary
• Manage L3 support to ensure application stability and work closely with L1/L2 support team & business line on resolution in support issues.

Qualifications and Profile

• This position requires a minimum of 4-6 years’ relevant experiences as a business analyst.

Other Professional Skills and Mindset

• Knowledge of Counterparty Risk
• Experience in data centric applications
• Hands on with SQL
• Proficient in MS Office
• Knowledge of project management and software development lifecycle would be a plus
• Excellent analytical and organizational skills
• Very good oral and written communication skills
• Fast reacting and autonomous, with a problem solving orientation
• Knowledge of Scrum, & automation testing tools would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for a Business Analyst in our Data & Analytics team

This is an exciting opportunity for a talented team-player to be part of a technology team that is responsible of a portfolio of solutions for various business lines of the bank (Risk, Finance, Compliance, Market Risk, Trade Finance, Operations, Advanced analytics tools evaluations). Microsoft SQL Server components (both on-premises and cloud) are used as core stacks of the solutions designed by the team, to fulfill advanced analytics requirements with a focus on performance and reliability.

Main responsibilities

Main responsibilities of the role:

• Work with business user to draft and finalize requirements
• Analyze and document existing business processes and operating models and provide solutions w.r.t. target architecture considering specific future business needs.
• Design solutions and write functional specifications and solutions in collaboration with technical IT specialists.
• Testing the developed applications and follow up on fixes.
• Ensure delivery of fully tested products/features on-time and with quality up to production.
• Maintain up-to-date required quality documentations & train end-user
• Provide support to test, diagnose and resolve application issues.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project teams located in Paris. The candidate will need to have and keep developing a good understanding of both IT systems and business processes.

Qualifications and Profile

Mandatory Skills:

• Good experience with business analysis role being a bridge between business and IT teams
• Experience in delivering fully tested applications within schedule & quality
• Proficient in writing SQL queries based on relational data models
• Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.
• Experience working in Agile development methodology
• Exposure to reporting and data visualization tools (Power BI / Tableau / Qlik / Cognos..)

Other Professional Skills and Mind-set

• Required to attend meetings with Paris counterparts.
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Strong desire to keep abreast of emerging technologies
• Team player mindset
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/

problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Ability to convey technical concemts to non-technical users.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, cybersecurity

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Key Responsibilities:

• Handle customer inquiries and provide prompt and accurate information to support the sales process.
• Maintain and update customer databases with a high degree of accuracy and confidentiality.
• Coordinate with internal departments to facilitate order processing and delivery.
• Assist in planning and coordinating E-commerce sales events, promotions, and marketing activities.
• Perform other administrative duties as required to support the sales team.

Qualifications:

• Previous experience in an administrative role, preferably within a sales or customer service environment.
• Excellent organizational and multitasking skills, with the ability to manage priorities effectively.
• Strong communication and interpersonal skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) .
• High attention to detail and accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer:

• Annual leave starting from 14 days
• Corporate insurance covered
• Birthday present
• Quarterly basis team building fund
• Walkable distance from Tai Seng MRT station
• Variable bonus
• Company sponsored overseas trip
• Company paid compassionate leave
• Opportunities for career development and growth.
• A dynamic and supportive work environment.

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

GENERAL OVERVIEW

As a key member of the LNG Market and Business Solutions Team, the incumbent will be required to work on commercial activities to support the growth of LNG Bunkering services. This involves managing existing contracts with the customers of the terminal, as well as planning, leading and executing investment / project evaluation, project structuring, financial modelling and funding requirements leading to fruition new infrastructure projects.

ROLES AND RESPONSIBILITIES

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

• Support existing LNG Bunkering contracts with key accounts to maintain customer relationships, and resolve issues with contracts and commercial operations.
• Market and drive growth of terminal LNG Bunkering services.
• Build relationship with customers to establish new contracts and work with cross function team to conclude deals.
• Lead financial and commercial evaluation of deals and opportunities, including project financing, valuations, investments, etc.
• Commercial support of LNG Bunkering infrastructure projects from inception through various project development stages until award of EPC contract (FID), by working closely with Business Units to:

1. Build, maintain and analyse robust financial models including assessing and challenging assumptions and data which underlie the model for the purpose of valuation, assessing financials and commercial viability, due diligence and financing.
2. Prepare business case and analysis for presentation to Senior Management and Board on project financing matters and to recommend final investment decision.
3. Support executing and closing of transactions, including deal structuring, negotiations of final documentations etc.

• Manage other activities as and when assigned by the reporting manager.

WORK EXPERIENCES

• At least 3 - 5 years in Consulting or Business Development.
• Proficiency in financial modelling is a must.
• Background in tank storage, LNG, gas or shipping industries is strongly preferred.
• Strategic mindset, an ability to spot good business development opportunities and structure into a business proposal both from macro and micro perspectives.
• Strong written and presentation skills.
• Excellent negotiation, closing and follow-up skills and market research experience.

EDUCATION REQUIREMENTS

• Degree in Finance, Economics, Engineering or equivalent.

Provide Pre-sales & Post Sales support to Customers on our ERP Software

-Work on support strategy

-Communicate with Development Team on Customer Needs & test the outcome.

-Qualification: Degree or above

-1-4 years in Software Support Experience (Saas & Enterprise software solutions will be advantages)

-Self-motivated & Decision-making skills

-Excellent communication skills & team player

Role Purpose(s)

The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.

Key Accountabilities

· Monitoring network performance and addressing any anomalies or issues promptly

· Responding to technical inquiries and providing solutions to network-related problems

Job Responsibilities & Duties

• Operates and monitors all systems, applications, network and telecommunication line usage
• Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
• Perform and execute user service requests in accordance with QMS standard.
• Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.
• Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)
• Day-to-day data center Physical Security Controller to maintain proper security within the data centre
• Maintains and monitors usage of storage media, stationery, etc.
• Generate inventory and statistical reports
• Must be willing to work 24x7 shifts.
• Any other duties as and when assigned.

Key Job Competencies

· Good analytical Skills

· Result oriented

· Good communication skills

· Teamwork

Education Requirements

• Diploma in Information Technology, Computer Science, or a related field from a local Polytechnic

Working Experience Requirements

• Basic knowledge in PC operations and computer networking.
• Experience in computer operations environment
• Fresh diploma graduates are welcome to apply.

Skills Required

• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.

Sales Support Engineer

Responsibilities:

· Daily tasks include handling of sales enquiries, preparation of quotation and sales report, conducting customer visits, perform product sales and technical presentations, attend to customer’s query on product technical and quality issues, implementing marketing activities

· Provide technical consultation to customers through understanding customers requirements and recommending the most suitable solutions and services.

· Understanding markets situation, trends, customer’s changing requirements to develop sales strategies and action plans

· Representing the Company in a professional manner and establishing good rapport and business relationship with our customers, suppliers and principals

Requirements:

· Diploma or Bachelor Degree in Electrical, Electronics Engineering or related field with at least 2 years sales experience.

· Prior working experience, application knowledge or experience in electrical power components and switchgears an added advantage

· Service oriented with strong communication, interpersonal & presentation skill

· Good team player, self‐driven and ability to work under pressure

· Aggressive, proactive, initiative and responsible person

· Good consultative selling, interpersonal, and negotiation skills

· Ability to work independently, taking ownership of responsibilities

1. Provide administrative support to the sales team and provide necessary report.

2. Review, verify and process invoices.

3. Support finance department in performing daily account payable in system.

4. Manage and ensure accurate, and timely payment disbursement.

5. Maintain proper accounting record and filling.

Any other ad hoc and related activities assigned

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Business Analyst to join the Operations Excellence team. This role entails developing BI dashboards, performing business and AI analysis, managing projects, and gathering requirements. It requires experience in data analysis, Power BI, AI, and project management.

What you will do

Dashboard Development:

• Analyze data requirements needed for the KPIs and translate business requirements into specifications for IT to extract the required data from various systems
• Design BI visualizations and develop BI dashboards using Power BI and work closely with IT to validate the data provided.

Business & AI Analysis:

• Work with stakeholders to perform business analysis to support the decision-making process
• Perform data analysis and modeling, and communicate analytical insights to business stakeholders through various techniques such as PowerPoint presentations, dashboards, documents, and charts
• Participate in process reviews through data analysis to recommend efficient and effective actions
• Use AI and machine learning techniques to analyze large datasets and identify trends, patterns, and predictive insights
• Develop and implement AI models to solve business problems and enhance decision-making.

Project Management/ Stakeholder Management:

• Lead or participate in cross-border, cross-functional projects in a multi-national setup
• Manage projects involving the setup of performance management dashboards using industry BI tools
• Demonstrate experience in working within multi-cultural project teams across different countries.

Fact Finding/Requirement Gathering:

• Conduct and facilitate workshops, focus group discussions with both business and technical teams
• Gather requirements from business stakeholders related to processes and business measurements globally
• Organize both structured and unstructured information, creating communication packages/documents to ensure all stakeholders are aligned and have a common understanding of the situation and needs.

What you bring

• Bachelor's degree in Business Analytics/ Computer Science/ IT or related fields
• Relevant experience as a Data Analyst or similar role with knowledge in Power BI, including DAX and M query language
• At least 1-2 years of experience working with business intelligence or performance measurement dashboards using Power BI or other BI tools
• Experience with AI and machine learning tools compatible with Power BI and supply chain applications (e.g., Azure Machine Learning, DataRobot, Cognitive Services)
• Familiar with Data Connectors, Power Apps and Power Automate
• Experience in project management involving cross-border, cross-functional projects in a multi-national setup.

We welcome fresh graduates to apply as well.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

The Data Analyst will manage the entire data analysis lifecycle, from requirement gathering to design and implementation. The successful candidate will:

- Develop and improve analysis and reporting capabilities.

- Monitor and evaluate the performance of past projects to identify area for quality improvement.

Responsibilities:

- Interpret data and analyze results using statistical techniques to produce ongoing reports.

- Develop and implement databases, data collection systems, data analytics, and other strategies to optimize statistical efficiency and data quality.

- Acquire data from primary and secondary sources and maintain the integrity of databases/data systems.

- Identify, analyze, and interpret trends or patterns in complex data sets.

- Ensure data quality by reviewing computer reports, printouts, and performance indicators to identify and correct coding issues.

- Work with management to prioritize business and informational needs.

- Identify and define new opportunities for process improvement.

Requirements and Skills:

- Proven experience as a Data Analyst or Business Data Analyst.

- Technical expertise in data models, database design development, data mining, and segmentation techniques.

- Strong knowledge of and experience with reporting packages (e.g., Business Objects), databases (e.g., SQL), and programming (e.g., XML, Javascript, or ETL frameworks).

- Proficiency in statistical packages for data analysis (e.g., Excel, SPSS, SAS).

- Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

- Adapt at query development, report writing, and presenting findings.

- A degree in Mathematics, Economics, Computer Science, Information Management, or Statistics.

This new role is crucial for leveraging data to drive informed decisions and improvements within our department.