JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

• The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.
• You will be working in a Healthcare Domain Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Solid experience in managing projects
• Experience in supporting Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are representing our IT Solutions provider client in seeking an experienced Business Analyst. The successful candidate will be responsible for delivering IT solutions and supporting projects across various domains, including mobile apps and websites, with a focus on cloud technologies and database management.

Business Analyst

Responsibilities

• Lead IT application projects, with practical experience in Agile methodologies, tools, and delivery.
• Implement and support projects, specifically in mobile apps or websites.
• Apply knowledge of cloud technologies, supported by fundamental cloud technology training.
• Manage vendors, contracts, change requests, and incidents/problems, ensuring seamless project execution.
• Collaborate with stakeholders, pitching ideas and engaging effectively in both written and oral communication.
• Manage databases such as Oracle or Postgres, middleware (WebLogic, JBoss, Tomcat), and integrate automated software testing into project workflows.
• Support government projects with in-depth understanding of their requirements and processes.
• Contribute to application operations, ensuring smooth support and maintenance of IT systems.

Requirements

• Minimum 5 years of IT Application Business Analyst experience.
• Strong understanding of Agile methodologies and delivery processes.
• Familiarity with cloud technologies and completion of relevant training.
• Proven experience in Vendor/Contract Management, Change Management, and Incident Management.
• Experience in supporting projects involving Oracle, Postgres databases, middleware (WebLogic, JBoss, Tomcat), and automated testing.
• Strong analytical, conceptualization, and problem-solving skills.
• Effective communication skills, able to engage with and present to stakeholders.
• Experience in supporting government projects or healthcare domain knowledge will be an added advantage.

Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required by current employer.

EA License No: 12C6254 | EA Personnel Registration No: R1879665

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Functional Business Analyst.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Key responsibilities

1. Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification.
2. Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling.
3. Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
4. Review requirements to ensure alignment to design principles and information architecture.
5. Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
6. Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
7. Review solution proposal from Tech team and provide effective challenge and counter proposal
8. Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
9. Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
10. Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities
11. Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness
12. Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
13. Participate in various workshops from BU initiatives
14. Perform other duties and responsibilities, as assigned

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Functional Business Analyst.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Key responsibilities

1. Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification.
2. Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling.
3. Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
4. Review requirements to ensure alignment to design principles and information architecture.
5. Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
6. Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
7. Review solution proposal from Tech team and provide effective challenge and counter proposal
8. Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
9. Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
10. Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities
11. Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness
12. Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
13. Participate in various workshops from BU initiatives
14. Perform other duties and responsibilities, as assigned

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

The IT Business Analyst at Lifelong Learning Institute (LLI) will support and enhance LLI’s IT systems by collaborating with vendors and internal stakeholders to identify business needs, design system improvements, and ensure smooth project delivery.

The role focuses on managing the intranet system, improving procurement processes, and facilitating system automation to optimise LLI’s operations.

Responsibilities

Business Analysis & Solution Design

• Collaborate with vendors and business users to manage and maintain the LLI intranet system
• Analyse and document business requirements, specifically for procurement processes, and translate them into system design specifications
• Work closely with the procurement team to identify system improvements and automation opportunities to streamline operations
• Collaborate with internal stakeholders to understand their requirements and develop detailed documentation to support system improvements
• Analyse current business processes, identify inefficiencies, and recommend enhancements for greater efficiency and system optimisation
• Collaborate with IT teams to design technical solutions that align with LLI’s business objectives

Project Management

• Assist in project planning and tracking, ensuring milestones are met, and projects are delivered on time and within scope
• Monitor progress to ensure alignment with business goals and manage any risks or roadblocks that arise during the project lifecycle
• Develop and execute test cases to ensure that the solutions implemented meet business requirements
• Prepare training materials and support users post-implementation to ensure smooth system adoption

Vendor Management

• Manage relationships with external vendors, ensuring service delivery aligns with business requirements and project timelines
• Work closely with vendors to ensure system performance, upgrades, and issue resolution are handled promptly and efficiently

Requirements

• A bachelor’s degree in IT, Computer Science, Business, or a related field. Agile or PMI-PBA certifications are a plus
• 2-4 years of experience as an IT Business Analyst or in a similar role, with hands-on experience in both Agile and Waterfall methodologies
• Experience working with a System Integrator (SI) or IT services company, with strong vendor management skills
• Familiarity with software development lifecycle (SDLC), ITIL frameworks, and basic networking
• Proficiency in the Microsoft ecosystem (M365, MS Intune, MS Purview) and experience with Windows systems
• Familiarity with SharePoint portal user permissions and content management is an advantage
• Understanding of procurement processes and ERP systems is a plus
• Strong communication, analytical, and problem-solving skills with excellent attention to detail
• Understanding of industry regulations such as GDPR, PDPA and ISO 27001 is preferred

Candidates without the required qualification but with relevant experience are welcome to apply

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Generating sign ins for new hires during the onboarding process
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analysing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Enable faster and smarter business processes and employee productivity
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Train employees in using software and hardware, and provide technical support when needed

Job Overview:

We are seeking a detail-oriented and computer-savvy Procurement Executive to join our team. The successful candidate will play a critical role in managing procurement tasks, including communicating with suppliers, handling orders, and managing logistics for our lighting products. The ideal candidate should have strong language skills in both English and Mandarin, with an ability to effectively collaborate across cultures.

Key Responsibilities:

• Communicate with suppliers in Europe and China to make purchases and negotiate terms.

• Review and verify proforma invoices to ensure accuracy and compliance with company guidelines.

• Coordinate with the sales team to provide product information and clarifications on orders.

• Obtain shipping quotes and coordinate shipping arrangements for orders.

• Track and follow up on shipments to ensure timely delivery and resolve any logistics issues.

• Assist in maintaining an organized and up-to-date record of all orders, invoices, and shipping details.

• Collaborate with the logistics and sales teams to support product inventory management.

Qualifications and Skills:

• Strong command of both English and Mandarin (written and verbal).

• Proficient in using computers, including MS Office.

• Excellent attention to detail and organizational skills.

• Strong communication and negotiation skills.

• Ability to manage multiple tasks and deadlines efficiently.

• Prior experience in procurement, purchasing, or logistics (preferred but not required).

Job Description:

Tetsuyu Healthcare Holdings is seeking a motivated and customer-centric Software System Customer Support Executive (CSE) to join our team. This role focuses on providing high-quality customer support for our care management solutions, including CARES, CARES4CAREGIVERS, CARES4WOUNDS, and CARES4ME. The ideal candidate will work closely with clients, technical teams, and support resources to ensure efficient and effective resolution of software-related queries.

Key Responsibilities:

• Client Support & Issue Resolution:
  • Respond to customer queries and concerns regarding Tetsuyu’s software solutions through various channels (email, phone, chat).
  • Utilize the system support chatbot to provide accurate answers to client questions.
  • Investigate and troubleshoot client-reported issues and escalate to the development team when necessary.
  • Ensure timely responses and follow-up on customer queries until resolution.
• Collaboration with Development Team:
  • Liaise with the development team to prioritize and resolve issues based on severity and impact.
  • Communicate detailed information on bug fixes, patches, and software releases to clients.
• System Knowledge Database Management:
  • Perform periodic updates to the system support knowledge base, ensuring that all information is accurate and current.
  • Collaborate with the development team to ensure that updated manuals, troubleshooting guides, and feature documentation are available for both internal and external use.
• Software Releases and Patches:
  • Notify clients regarding regular and ad-hoc software updates, including new feature releases, patches, and bug fixes.
  • Ensure proper communication of any known issues and workarounds to clients as part of the release process.
• Customer Training:
  • Provide training to customers on how to use new features or modules introduced in CARES, CARES4CAREGIVERS, CARES4WOUNDS, and CARES4ME.
  • Update and maintain user manuals, training materials, and documentation as needed.

Requirements:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Healthcare IT, or a related field.
• 1 to 2 years experience in customer support or help desk role, preferably with software systems. Fresh grads with potential will also be considered.
• Understanding of healthcare-related software is an advantage.
• Excellent communication skills with the ability to translate technical information into user-friendly language.
• Problem-solving mindset with strong analytical skills to investigate and resolve technical issues.
• Ability to work collaboratively with cross-functional teams, including developers and product managers.
• Proficient with customer support tools, software ticketing systems, and chatbots.

Preferred Skills:

• Experience with healthcare management systems or care-related software products.
• Prior experience or interest in working with chatbots or AI-driven customer support tools.
• Exposure to software development life cycle (SDLC) and bug tracking systems.

Why Join Us?

• Be part of a team working to transform care management with cutting-edge technology.
• Gain exposure to various facets of healthcare software support and development.
• Opportunities for professional growth and development in a fast-paced and dynamic environment.

If you're passionate about customer support and healthcare technology, we'd love to hear from you! Apply now to join Tetsuyu and make a meaningful impact on the lives of caregivers and healthcare providers through innovative software solutions.

Responsibilities:

• Assisting in establishing the processes and workflow for launching of new funds (or any other asset management products) and monitoring the existing products.
• Analyse current market trends and identify opportunities for new products development as well as investment.
• Address any operational, legal, compliance or risks issues and ensure all compliance to rules and regulations.
• Negotiating and reviewing of legal documents and agreements relating to the asset management business.
• Participate in the development and monitoring clients’ portfolio.
• Assisting in asset management new product implementation and approval process.
• Filing and keeping systematic records for all relevant processes.
• Assisting the Fund Manager in preparation of investment meeting, report writing and any tasks relating to fund management activities.
• Perform the Department’s BAU and day-to-day operations as required.
• Perform ad hoc tasks / projects as assigned by the Department Head from time to time.

Requirements:

Education & Qualifications:

• Bachelor’s degree in Finance, Economics, Accounting, or a related field. A Master’s degree or CFA qualification is a plus.
• Strong understanding of financial markets, investment principles, and accounting.

Experience:

• 1-3 years of experience in an investment role, financial analysis, or similar environment (e.g., asset management, private equity, banking).
• Familiarity with equity and fixed income markets, Exchanged Traded Fund, financial instruments, and investment management strategies.

Technical Skills:

• Strong knowledge of financial modeling, valuation techniques, and financial statement analysis.
• Proficiency with financial tools such as Bloomberg, FactSet, Thomson Reuters, and
• Excel (VBA skills are an advantage).
• Experience in using financial databases and analytics platforms.

Key Competencies:

• Analytical Thinking: Ability to process large amounts of data and translate it into actionable investment insights.
• Attention to Detail: A meticulous approach to data gathering and analysis, ensuring accuracy in reports and recommendations.
• Communication Skills: Strong verbal and written communication skills to present complex data clearly and concisely to internal and external stakeholders.
• Problem-Solving: Adept at identifying investment challenges and finding strategic solutions.
• Teamwork: Ability to work collaboratively with different teams and share insights to support broader business goals.

Personal Attributes:

• Self-Starter: Capable of working independently and managing time efficiently.
• Passion for Markets: Keen interest in financial markets, macroeconomic trends, and emerging investment opportunities.
• Adaptability: Comfortable working in a fast-paced, dynamic environment with changing priorities.
• Ethical Standards: High integrity and adherence to ethical guidelines in handling sensitive financial information.

Application Support Engineer

Requirements

Support Analyst

. Responding to customer queries

. Investigate issues and do Root Cause Analysis

. Regular maintenance activities

. Change requests

. Vendor Management for 3rd party applications

- good banking application support experience with Linux, Windows, AIX, MQ, MSSQL, Maria DB, Jboss ,CD ,Tivoli. ISCD hardening, NVA

Wise’s audiovisual team ensures that all the AV equipment is ready for events and meetings in our offices across the world. The team makes sure that the events run in a smooth and orderly manner from the technical perspective. While the day to day duties vary slightly based on the situation, the AV technician is responsible for supporting cross office events and web conferencing meetings.

What you’ll do:

• Run the technical production of cross-company events of varying complexity, size, and locations in collaboration with our established AV partners
• Deliver the best AV experiences for in-room and remote participants using Zoom, Vimeo and various other hardware that we use in our offices (Logitech, Neat, etc)
• Maintain and upgrade AV solutions in our offices while working together with Wise’s Workplace team to keep the AV systems up-to-date and automated where necessary and possible (office refurbishments and new offices)
• Create, maintain, and update the runbooks that document the usage of our event spaces and meeting rooms
• Develop and maintain standards and ensure all deployed AV solutions are raised to those standards
• Lead the knowledge/skill growth with the wider Support units to offload operational workload as much as possible
• Work on additional AV services relevant to the employee experience such as digital signage systems and room bookings
• Deal with support related service requests and incidents for the supported technologies and infrastructure together with other IT support teams

About you:

• Are a Singaporean Citizen/Permanent Resident of Singapore (please note that we are unable to sponsor visas for this role)
• A Bachelor's degree in related technical studies, or equivalent work experience
• At least 3+ years of experience of running corporate events either in an events space or other fast paced setting (ideally in-house). Experiences with stage setup, maintenance and troubleshooting, running live shows, and the ability to wear multiple hats at once (such as camera op, vision mixer, technician and direct support to presenters and other staff members) is strongly preferred
• At least 2+ years of professional experience and expertise in an IT support role focused on video conferencing and AV solutions and troubleshooting
• User centric mindset where customers’ needs come first
• A combination of experience in any of the following fields or others related: sound and video engineering, streaming, AV integration, events manager, video editing.
• A good understanding of Zoom and other cloud based conferencing services
• A good understanding of Google Workplace
• Strong analytical, and hands-on problem-solving and troubleshooting skills and ability to manage complex or escalated support issues
• Creative approach to doing things out of the box while also learning and adapting to new technologies
• Familiarity with other AV platforms and solutions and good understanding of trends in AV space
• Ability to travel around the world to other Wise offices and relevant events

Nice to haves:

• Basic IT skills such as remote device management, security and password management, cloud storage, documentation and ticketing systems (JIRA).
• CTS (Certified Technology Specialist) Certification
• Some experience with internal IT help desk and/or customer support related work
• Some knowledge of Q-Sys programming for audiovisual event spaces

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Helpdesk OPs Support executive. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

· To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.

· Be available to take calls.

· Prompt response to queries via voicemail / email / fax.

· Accurate assessment/ resolution of problems.

· Provide first level support to troubleshoot and solve technical problems.

· Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.

· Coordination for employee user account administration, activation, changes, and terminations.

· Receive and answer all users' IT service request calls.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Solid experience in managing projects
• Experience in supporting Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Summary:
The Onsite Support Engineer is responsible for delivering high-quality technical support and maintenance services to clients directly at their locations. This role encompasses a wide range of IT-related tasks, including troubleshooting, installation, configuration, and maintenance of hardware, software, and network systems. The successful candidate will demonstrate exceptional problem-solving skills, the ability to work independently, and a strong commitment to customer service.
________________________________________
Key Responsibilities:
• Technical Support and Troubleshooting:
o Provide onsite technical support for a wide range of IT issues, including hardware, software, and networking.
o Troubleshoot and resolve problems related to desktops, laptops, mobile devices, printers, servers, and network equipment.
o Conduct system diagnostics using appropriate tools and techniques to identify root causes of issues.
o Implement fixes and solutions in a timely manner to ensure minimal disruption to client operations.
• Hardware and Software Management:
o Perform hardware installations, configurations, and upgrades for various IT equipment, including desktops, laptops, and peripheral devices.
o Install, configure, and update software applications and Windows operating systems.
o Ensure proper licensing and compliance with software regulations.
o Keep systems updated with the latest patches, updates, and security measures prior to machine deployment.
o Weekly Meeting room maintenance.
• Client Communication and Relationship Management:
o Communicate effectively with clients to understand their technical needs and provide appropriate solutions.
o Maintain a professional and positive relationship with clients, ensuring high levels of satisfaction.
o Provide training and guidance to clients on the use of IT systems and applications.

________________________________________
Qualifications:
• Education:
o Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Experience:
o Minimum of 2-3 years of experience in IT support or a related role.
o Proven experience with Windows and MS Office Application Support.
Skills:
o Strong troubleshooting and problem-solving skills.
o Excellent communication and interpersonal skills.
o Ability to work independently and manage time effectively.
o Knowledge of IT security principles and best practices.
o Proficiency with remote support tools and diagnostic utilities.
o Stock and Asset Management
o Basic networking TCP/IP, DNS, DHCP troubleshooting
• Certifications (If Any):
o Relevant certifications such CompTIA A+, Microsoft Certified Professional (MCP) or similar are preferred.

Roles and responsibilities

Job Overview

We are looking for a competent Investment Research Analyst to join our single family office based in Singapore. As an Investment Research Analyst, you will play an important role in assisting the team with investment decision-making by conducting thorough market research, financial analysis, and due diligence.

Responsibilities

• Conduct thorough research and analysis on potential investment deals across various asset classes, including equities, fixed income, and alternative investments such as real estate and private equity.
• Evaluate and analyse company financial statements, industry trends, and macro-economic factors to identify investment opportunities and risks.
• Assist in portfolio management activities, including asset allocation and risk assessment .
• Monitor and track existing investments, including regular updates on market conditions, macro-economics , industry dynamics, and regulatory changes.
• Prepare period investment reports and presentations to present findings and recommendations to senior management.

Requirements

• Bachelor's degree in business, accounting and/or finance, or CFA qualifications.
• Bilingual in written and spoken English and Mandarin , which is required for performing your work in market research, financial analysis and due diligence , especially with Mandarin-speaking investee companies.
• Good knowledge and skillset in financial analyses and investment valuation techniques
• Proficiency in utilizing financial databases, research tools, and software (e.g., Bloomberg, FactSet, Word, Excel and PowerPoint) to gather and analyse investment data.
• Excellent written and verbal communication skills to prepare comprehensive investment reports and effectively communicate findings and recommendations to senior management.
• Professionalism, integrity, and a strong work ethic to uphold confidentiality and high ethical standards in handling sensitive financial information.
• A good team player, self-motivated with good communication, analytical abilities and collaborative skills.

Key Responsibilities

· Primary responsibility is responding to application incident tickets, investigate thoroughly and ensure closure within the agreed SLA.

· Troubleshoot, diagnose, and resolve application-related issues reported by Users, ensuring timely resolution and minimal impact on productivity.

· To conduct root cause analysis, with help of L3, of an issue and prevent the same issue from happening in the future.

· Documenting the solutions and workarounds for future reference in knowledge DB.

· Collaborate with various teams, including developers and infrastructure engineers to resolve complex issues and implement long term solutions.

· Assist in L2 operational tasks as part of day-to-day support.

· Escalate critical and unresolved issues to higher level support teams and actively follow up on the progress until the problem is resolved.

· Report status and progress to technical lead/incident manager on a regular basis.

· Work with the technical lead/manager to ensure the technical support provided to stakeholders is within the agreed SLA (24 x 7)

· Maintain a positive mindset to provide continuous support and the application of tools for monitoring, management, and optimization of support.

• Support projects go-live implementation.

· Provide after office hours support where required.

· Support application testing investigations in testing environments.

· Support annual industry testing, testing regulatory requirements, VAPT (Vulnerability Assessment Pen Test), APT (Application Pen Test), APIPT (API Pen Test) in testing environments and production environments.

· Assist in deploying applications to testing and production environments.

· Perform standby duty (24x7) on rotational basis.

Requirements

· Bachelor’s degree in computer science / engineering or its equivalent

· Good understanding of Software Development Life Cycle (SDLC)

· Technically sound with at least 5 years hands-on experience in supporting Java, J2EE/JEE, Oracle, SQL/ PLSQL, Jasper report, APIs (RESTful and SOAP) and/or XML. Basic understanding of Linux/ Windows / Solaris OS is required.

· Knowledge in RHEL shell scripting, RedHat Ansible is an added advantage.

· Experience in SpringBoot / SpringBatch is an added advantage.

· Experience in AWS services such as CloudWatch, S3, RDS, EKS, API GW & EC2 is a definite plus.

· Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

· Good analytical and problem-solving skills

· Good oral and written communication skills

· Ability to work under pressure and to oversee tight SLAs.

· Self-motivated, self-starter and quick learner with ability to work independently and within a team.

We are a wholesaler and Retailer (including online) of Children's Books and Toys.

Currently, besides our own online store, we are also selling locally via Shopee as well as Lazada (via Marketing Agent).

Website: https://www.elmtreebooks.com

• Working Hours: Monday to Fridays :8.30 am to 6.00 pm
• Medical Benefits

Responsibilities:

• Enter Invoices / Bills / Products Details into Software
• Checking of return goods from customers
• Packing E Commerce Orders
• Upload product listings / images
• Update Pricing and Inventory
• Respond to eCommerce customer inquiries
• Order Processing / Fulfilment
• Related Administrative Duties
• Other ad-hoc duties as assigned

Requirements:

• Min O Level / Diploma (or related experience would be considered)
• Work as a Team
• Microsoft Excel
• Friendly
• Good interpersonal communication skills
• Good time management skills
• Initiative, well organised and meticulous.
• Independent
• Interpersonal Skills.

Please email to [email protected] and please provide the following information in resume:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

Summary:

• 5 working days, Office Hours
• Island-wide hiring: North/ West/ Tekong island
• Company with great career culture
• 2 years contract

Job Scope:

• Manage the assets related to infrastructure and computing devices.
• Offer computer support services, including troubleshooting, patching, configuration, testing, and maintenance for both software and hardware.
• Collaborate with third-party vendors.
• Provide training, coaching, and orientation to users on computer device usage.
• Ensure assigned tasks are completed on time and meet user satisfaction.
• Handle helpdesk duties effectively.

Requirements:

• Candidate with related experiences will have advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Main Responsibilities:

· Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.

· Prepare sales quotations and proposals.

· Provide sales and administrative support to the Sales Team.

· Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.

· Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.

· Liaise with internal teams and colleagues from Procurement, Logistics and Finance.

· Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements:

· Strong communication skills, able to communicate effectively in English & Mandarin.

· Minimum 1 or 2 years of experience in project management or sales support function.

· Enjoy working with numbers and good with excel, powerpoint and words.

· Diploma in Business management or Electrical engineering

· Goal-oriented and meticulous in providing accurate information.

· Capable of working independently and as part of a team.

· Able to handle pressure and thrive in a fast-paced environment.

· Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Provision, management, and maintenance of a managed workstation (desktop, laptop) environment and associated peripherals devices.Providing and maintaining a reliable, functional desktop and desktop peripherals solution set for all end users to connect to corporate services and make productive use of in performing their daily work tasks.

The services include:

• Prepare and maintain standard hardware specifications and standard operating environment (SOE) specifications and images.
• Provide access to standard Hardware images and Software, as needed to support operations.
• Coordinate and manage all Third Parties that provide maintenance-related support for Hardware and Software used in conjunction with the Services.
• Perform changes in accordance with Change Management procedures and scheduling same to minimize disruption to client organisation's business.
• Coordinate the scheduling and dispatching of technician(s), including Third Party Vendors, for in-scope support services and locations.
• Provide onsite assistance and support to when required.
• Maintain Asset Inventory Listing and updating of Asset including affix asset Tag.
• Provide support for all in-scope desktop software.
• Provide remote or onsite support for SOE, desktop, laptop, and peripheral device support requests that cannot be resolved by the Level 1 Service Desk.
• In the event Software must be replaced to conduct a repair, restore the environment to the previous state including configuration and data.
• Application desktop client software installation, configuration, and testing as part of the standard SOE software list
• Maintain, configure, and support Mobile Device Management System (i.e., Intune/Workspace ONE UEM) for device policies, application settings and software application delivery on desktop, laptops, and mobile devices. Mass deployment of new software to department, team, division or companywide (subject to Change Management procedures).
• Perform install, Move, add, change (IMAC) request.
• Perform Backup procedure in accordance with Change Management guidelines.
• Perform transfer and recovery of user data.
• Perform Asset Disposal in accordance with provided asset disposal policy and / or procedure & engage 3rd Party suppliers for the removal and secure disposal.
• Perform Data Wiping/ Purge of data /software in accordance with SOP,
• Ensure the support service is meeting the SLA.
• Proper escalation of events for system monitoring to SDM, Centre Manager, Supervisor and client organisation.
• Any other assigned IT task/ activities.

Working hours : Follow client's working hour. 5 day work week. Rostered to be on standby once a week in a month.

Requirements:

• ITE Higher Nitec in Information Technology/Information System/Computer Science. Business IT or other relevant disciplines. Advantage to have ITIL.
• 2-3 years IT outsourcing experience.
• Strong knowledge of Call Management, Ticket Management and Escalation Management.
• Strong knowledge of SOP and KB creation.
• Strong IT Services Management experience.
• Strong customer service focus.
• Self-motivated and pro-active in resolving issues and identifying new opportunities on the account.
• Effective interpersonal skills, both written and presentation.
• Strong analytical and problem-solving skills, combined with the ability to provide quick resolution to problems or escalations.

Must Have Skills

1. Programming languages: Python / Spark
2. Experience with Linux utilities & SQL.
3. Experience in using PySpark for data transformation.
4. Knowledge of AWS services such as Redshift, Glue, Cloudformation, EC2, S3, Lambda.

Good to Have Skills

1. ETL Tool Experience
2. AWS Exposure

Key Responsibilities

1. Responsible for the development of ETL pipeline in open source to carry out data ingestion
2. Write programs to extract data from data lake and curated data layer to meet business objectives
3. Collaborate with different teams to gather the understanding of the application to design the ETL pipeline
4. Gather business and functional requirements, and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture
5. Participate in the full development life cycle, end-to-end, from design, implementation, and testing, to documentation, delivery, support, and maintenance and produce comprehensive, usable dataset documentation and metadata

Must Have Skills

1. Programming languages: Python / Spark

2. Experience with Linux utilities & SQL.

3. Experience in using PySpark for data transformation.

4. Knowledge of AWS services such as Redshift, Glue, Cloudformation, EC2, S3, Lambda.

Good to Have Skills

1. ETL Tool Experience

2. AWS Exposure

Key Responsibilities

1. Responsible for the development of ETL pipeline in open source to carry out data ingestion

2. Write programs to extract data from data lake and curated data layer to meet business objectives

3. Collaborate with different teams to gather the understanding of the application to design the ETL pipeline

4. Gather business and functional requirements, and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture

5. Participate in the full development life cycle, end-to-end, from design, implementation, and testing, to documentation, delivery, support, and maintenance and produce comprehensive, usable dataset documentation and metadata

Must Have Skills

1. Expert-level knowledge of Tibco product suite, including BusinessWorks, EMS, and BusinessEvents

2. Strong understanding of enterprise application integration (EAI) concepts and SOA principles

3. Proficiency in Tibco development tools like Designer, Administrator, and Hawk

4. Advanced experience with web services, REST APIs, and SOAP

5. Expertise in Tibco's Business Process Management (BPM) tools

6. Solid understanding of messaging systems and protocols (JMS, MQTT)

7. Proficiency in scripting languages (e.g., Java, Python) for custom development

8. Experience with CI/CD pipelines for Tibco deployments

9. Strong knowledge of Tibco performance tuning and optimization techniques

10. Familiarity with cloud platforms, preferably AWS or Azure

Good to Have Skills

1. Experience with other integration platforms (e.g., MuleSoft, IBM Integration Bus)

2. Knowledge of containerization and orchestration tools (Docker, Kubernetes)

3. Understanding of API management concepts

Key Responsibilities

1. Lead the design, implementation, and management of integration solutions using Tibco products

2. Oversee the development and maintenance of Tibco-based applications and services

3. Collaborate with business stakeholders to understand integration requirements and translate them into technical solutions

4. Manage and prioritize integration-related backlog items, coordinating with both onsite and offshore team members

5. Conduct and lead technical discussions focusing on integration architecture, design, and development strategies

6. Mentor and lead a team of Tibco developers, fostering their growth and ensuring high-quality deliverables

7. Implement and maintain best practices for Tibco development and deployment

8. Oversee performance monitoring, optimization, and troubleshooting of Tibco applications

9. Ensure security and compliance with industry standards and regulations in Tibco implementations

10. Stay updated with the latest trends in Tibco products and integration technologies

11. Provide technical guidance and support for Tibco-related production issues, including 24/7 support when required